ibis Kayseri Hotel 3 stars

Customer review rating 4.3/5 2,787 reviews

ibis Kayseri
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Room 1

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Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Easy access to the city center and airport

  • International and Local food offers on ibis Restaurant , 7/24 Bar & Snack Services

  • Web corner and free Wi-Fi in the entire hotel

  • Free private parking area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Kayseri

Alsancak Mah Kocasinan
Bulvari No 161-2
38110
kayseri
turkey

Tel: +903522073030

Fax: (+90)352/2073040

Check-in from 14h00

Check out up to 12h00

  • By plane

    KAYSERI ERKILET At 2.5km / 1.55 miles

  • By plane

    KAYSERI ERKILET At 3.5km / 2.17 miles

  • By train

    KAYSERI At 1.5km / 0.93 miles

GPS :38.735443, 35.497447

Our accommodations

Room with 1 double bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Room with 2 single beds equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

CAFE

Type of cuisine: International

Restaurant serving international cuisine as well as a Turkish specialities .

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Kayseri

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,787 reviews

tripadvisor

TripAdvisor Rating 4.0/5

381 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay at your favorite hotel!

Customer review rating 4.3/5

Viktor Families - 20/02/2020 Confirmed reviews ALL

This is not the first time we have stayed with our family at this hotel. Beautiful standard IBIS rooms are small but comfortable. Everything is thought out to the smallest detail: a very comfortable bathroom and shower, excellent internet, in the room - coffee, tea, water. Comfortable beds. Great breakfast. Friendly atmosphere. Great staff. This pet-friendly hotel offers pet-friendly accommodation. Car parking is free.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Comfortable and Clean

Customer review rating 4.3/5

Hakan Couples - 12/02/2020 Confirmed reviews ALL

Comfortable stay overall. Staff was very friendly. Breakfast was okay. The only complaint is that our room was at the top floor and the sound of the elevator machine was very disturbing especially in the early morning and late evening when the elevator traffic is high.

Dear Hakan A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Perfect welcome!

TripAdvisor rating 4.0/5

Tolgahanboluk Business - 10/02/2020 TripAdvisor review

Hi.Mr. Mehmet IMAMOGLU, thank you for welcoming us beautifully.We would also like to thank Mr. Mehmet for informing about LE CLUB campaigns.And we would like to point out that the hotel breakfast is fantastic. Tolgahan BÖLÜK

Nice and comfy, although a bit noisy

Customer review rating 4.3/5

Ceyhun Business - 16/01/2020 Confirmed reviews ALL

Bed and room were quite comfortable, although being near to escalators was not very pleasant. There were constant automatic announcements and chatter of other visitors in corridors.

Dear Ceyhun S., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com
Customer review rating 4.3/5

Kenan Couples - 14/01/2020 Confirmed reviews ALL

Worth it!

Dear Kenan B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Great stay

Customer review rating 4.3/5

Anonymous Couples - 06/01/2020 Confirmed reviews ALL

Good location, lovely people, good rooms!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Lost my daughters ring at the hotel room

Customer review rating 4.3/5

Ali S. Families - 28/12/2019 Confirmed reviews ALL

I contacted hotel help line several times no one responded and also I wrote to Accor help line but no response, I am surprised this kind of treatment from a chain like Accor. Although the team at restaurant was very helpful even if they don’t speak English. Housekeeping team did a great job, and receptions too, specially the lady on reception duty was always willing to support

Dear Ali s., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Good service for a good price

TripAdvisor rating 4.0/5

Faruk K Business - 09/12/2019 TripAdvisor review

I stayed at IBIS for business. It is very close to the airport, as well as the city center. It is always very clean and the check-in check out is no hassle. Open buffet breakfast has choices and if there is any little problem, the staff is there to fix it right away. I wanted the eggs to be cooked a little more, and the next thing I know they bring me my well done eggs. You really get a good service here. I will be staying here again.

Almost home

Customer review rating 4.3/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

I stay with Kayseri Ibis every week and the check in check out is very fast, the room is always clean and the breakfast has lots of choices with fresh goodies. Just be careful not to eat to much.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Özgür ÇÖZGENER Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (533) 209 70 10 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Nice and clean hotel

Customer review rating 4.3/5

Tuncer T. Couples - 23/10/2019 Confirmed reviews ALL

Hotel is clean and all stuff in room meet my needs. Hotel is simple but ok for accommodation. Prices should be arrange according to Turkish economic situation. We stayed in your hotel more than 10 times but didn't take any discount. Maybe you can give stay 10 times get 1 night free? Hotels.com is doing this.

Dear Nuh Tuncer t., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to kindly inform you that we will call you today about our loyalty program '' Le Club accorhotels'' advantages . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

V.Good

Customer review rating 4.3/5

Samer A. Families - 06/09/2019 Confirmed reviews ALL

Cleanliness and service was v.good

Dear Samer A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Many thanks especially to the staff at Ibis Kayseri

Customer review rating 4.3/5

Filiz A. Friends - 02/08/2019 Confirmed reviews ALL

The whole building including the garden area was prefectly clean, the staff were very gentle and helpful; especially the receptionist RUKIYE. I have stayed at many hotels all around Europe, met many hotel staff, but this visit of ours with our guests was unforgettable. Many thanks to the hr for choosing such professional staff. Looking forward to our next stay in Kayseri Ibis Hotel!!

Dear Filiz A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Nice place to stay

Customer review rating 4.3/5

Günnur U. Families - 16/07/2019 Confirmed reviews ALL

Staff were helpful and kind. The room was clear and comfortable.

Dear Gunnur U., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90(3… - M.+90(5… F. +90(3…
Customer review rating 4.3/5

Morris C. Business - 06/07/2019 Confirmed reviews ALL

Cleaniness and overall comfort of the facility is an ibis standard. Staff in Kayseri are always professional and cheerful. I simply love to stay in ibis Kayseri.

Dear Moris C., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Stay at Ibis Kayseri

Customer review rating 4.3/5

Birol B. Families - 11/06/2019 Confirmed reviews ALL

My wife and I had a great stay at Ibis Kayseri. The staff was extremely kind, helpful and understanding. I should especially mention Mehmet, who was at the reception when we checked in. Above all though the breakfast was outstanding. My wife and I have stayed in many hotels across Turkey and can tell you that your breakfast was the best we had so far. Thank you for that.

Dear Birol B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Good quality hotel with friendly staff

TripAdvisor rating 4.0/5

ozgurertugrul Family - 08/06/2019 TripAdvisor review

This was a budget hotel with perfect price performance ratio. Staff was friendly and helpful. Room was clean and satisfactory in terms of basic needs. Location of the hotel is very good. Free parking is great. I will stay again

Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management

Room and payment

TripAdvisor rating 4.0/5

Safari29696485522 Family - 07/06/2019 TripAdvisor review

I paid the hotel via your website. Although it was turkish lira, tha bank charged me 21 TL more. I dont know the reason and there was no solution from the hotel about it. I wanted to cancel the payment and wanted to pay at the hotel but they said it was impossible.

Dear Guest, We thank you for the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. Please share your reservation details via e mail ( h6904-gm@accor.com ) .We will check all details and inform you soon . We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management

Great short stay!

Customer review rating 4.3/5

J. Friends - 31/05/2019 Confirmed reviews ALL

We were welcomed by Mr. Emre, who was so nice and professional even it was 3 am already. The room was the typical ibis room and it was worth the money. We had the breakfast buffet which was great.

Dear Donato J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

I am not satisfied with behaviours of stafs in reception

Customer review rating 4.3/5

Ozgen M. Families - 28/05/2019 Confirmed reviews ALL

When I wanted to make payment for all rooms. The staff in reception told me you supposed to pay yesterday. It was not polite.

Dear Ozgen M., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedback.We will call you for a detailed information about issue . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

enough

Customer review rating 4.3/5

Cn… Couples - 22/04/2019 Confirmed reviews ALL

The place of hotel is nice. Pillow and quilt was very soft . Warmth of rooms good.The closet was very high ı am short and couldn't reach floor in bathroom.It is sometimes problem while there is no one to help you by reaching your room many people doesn't know how to use the elevator so there can be long waiting times .breakfast good.

Dear Canan T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com
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