ibis Kayseri Hotel 3 stars

I contacted hotel help line several times no one responded and also I wrote to Accor help line but no response, I am surprised this kind of treatment from a chain like Accor. Although the team at restaurant was very helpful even if they don’t speak English. Housekeeping team did a great job, and receptions too, specially the lady on reception duty was always willing to support

I stayed at IBIS for business. It is very close to the airport, as well as the city center. It is always very clean and the check-in check out is no hassle. Open buffet breakfast has choices and if there is any little problem, the staff is there to fix it right away. I wanted the eggs to be cooked a little more, and the next thing I know they bring me my well done eggs. You really get a good service here. I will be staying here again.

I stay with Kayseri Ibis every week and the check in check out is very fast, the room is always clean and the breakfast has lots of choices with fresh goodies. Just be careful not to eat to much.

Hotel is clean and all stuff in room meet my needs. Hotel is simple but ok for accommodation. Prices should be arrange according to Turkish economic situation. We stayed in your hotel more than 10 times but didn't take any discount. Maybe you can give stay 10 times get 1 night free? Hotels.com is doing this.

Cleanliness and service was v.good

The whole building including the garden area was prefectly clean, the staff were very gentle and helpful; especially the receptionist RUKIYE. I have stayed at many hotels all around Europe, met many hotel staff, but this visit of ours with our guests was unforgettable. Many thanks to the hr for choosing such professional staff. Looking forward to our next stay in Kayseri Ibis Hotel!!

Staff were helpful and kind. The room was clear and comfortable.

Cleaniness and overall comfort of the facility is an ibis standard. Staff in Kayseri are always professional and cheerful. I simply love to stay in ibis Kayseri.

My wife and I had a great stay at Ibis Kayseri. The staff was extremely kind, helpful and understanding. I should especially mention Mehmet, who was at the reception when we checked in. Above all though the breakfast was outstanding. My wife and I have stayed in many hotels across Turkey and can tell you that your breakfast was the best we had so far. Thank you for that.

This was a budget hotel with perfect price performance ratio. Staff was friendly and helpful. Room was clean and satisfactory in terms of basic needs. Location of the hotel is very good. Free parking is great. I will stay again

I paid the hotel via your website. Although it was turkish lira, tha bank charged me 21 TL more. I dont know the reason and there was no solution from the hotel about it. I wanted to cancel the payment and wanted to pay at the hotel but they said it was impossible.

We were welcomed by Mr. Emre, who was so nice and professional even it was 3 am already. The room was the typical ibis room and it was worth the money. We had the breakfast buffet which was great.

When I wanted to make payment for all rooms. The staff in reception told me you supposed to pay yesterday. It was not polite.

The place of hotel is nice. Pillow and quilt was very soft . Warmth of rooms good.The closet was very high ı am short and couldn't reach floor in bathroom.It is sometimes problem while there is no one to help you by reaching your room many people doesn't know how to use the elevator so there can be long waiting times .breakfast good.

Personnel at the reception was friendly and efficient. The lady looking after the breakfast room was less friendly when I asked for coffee. It would have been nice to have something in the minibar. Nice room, small but ok bathroom.