ibis Kayseri 3 stars

Customer review rating (ALL Rating) 4.2/5 977 reviews

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Alsancak Mah Kocasinan, Bulvari No 161-2, 38110 KAYSERI, Turkey

Description

Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Easy access to the city center and airport

  • International and Local food offers on ibis Restaurant , 7/24 Bar & Snack Services

  • Web corner and free Wi-Fi in the entire hotel

  • Free private parking area

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 2 single beds equipped with the new bedding

Photo out of - Room with 2 single beds equipped with the new bedding

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the ultimate in comfort: two cozy beds, desk, internet, parquet flooring, LCD flat screen TV with all the best channels and a bathroom with shower or bathtub.

  • Views:

    City View or Garden View

Max. number of persons
2
Area
From 17 m² / 182 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle

Bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Satellite/cable colour TV
  • 14'/36 cm screen
  • Flat screen

Service And Equipment

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Garden View
See availabilities

Hotel location

ibis Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-2
38110 KAYSERI
Turkey

GPS:38.735443, 35.497447

Telephone
Fax +90 352 207 30 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 160 rooms
  • 4 rooms for people with reduced mobility
  • 20 connecting rooms
  • 60 non-smoking rooms
  • 8 floors

Languages spoken at the hotel

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Outdoor parking
  • Public
  • 100 parking spaces
  • Parking for a month
  • Parking for a week

CAFE

Photo out of - CAFE

Restaurant serving international cuisine as well as a Turkish specialities .

Cooking style
International
Capacity
35
Accessibility
Accessible service
38110 Kayseri, Turkey
Telephone +90 352 207 30 30

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Pet allowed
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu

Restaurant serving international cuisine as well as a Turkish specialities .

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  977 reviews

Customer review rating 3.5/5

Gozde C. Business - Confirmed reviews ALL

Dear Gozde C., Thank you for sharing your feedback. I apologize for the inconveniences you experienced regarding the water supply and the hair dryer during your stay. We appreciate your comments as they help us to improve our services for future guests. Goodbye and best regards, ibis Kayseri

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Dear David W., Thank you for your positive feedback regarding your stay at ibis Kayseri. We are pleased to hear that you enjoyed the comfort of your room, the efficiency of the check-in process, and the amenities provided to our ALL Accor members. It is our aim to make every guest feel appreciated. Goodbye and best wishes, ibis Kayseri

Customer review rating 5.0/5

Syed R. A. Business - Confirmed reviews ALL

Dear Syed R. A., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room as well as the friendliness of our staff. Your satisfaction is our priority. Goodbye, and we look forward to welcoming you back. Sincerely, ibis Kayseri

Customer review rating 5.0/5

Coralie J. E. Business - Confirmed reviews ALL

Dear Coralie J. E., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient, our staff professional, and the cleanliness of your room to your satisfaction. We appreciate your feedback and hope to welcome you back soon. Best regards, ibis Kayseri

Customer review rating 5.0/5

Salvatore M. Business - Confirmed reviews ALL

Dear Salvatore M., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and appreciated the cleanliness of your room and bathroom. Your comments are valuable to us as we strive to maintain high standards. Goodbye and best regards, ibis Kayseri

Dear Gozde C., Thank you for sharing your feedback. I apologize for the inconveniences you experienced regarding the water supply and the hair dryer during your stay. We appreciate your comments as they help us to improve our services for future guests. Goodbye and best regards, ibis Kayseri

Customer review rating 5.0/5

David W. Couples - Confirmed reviews ALL

Very efficient check in with acknowledgement of ALL status and explanation of welcome drink benefit. Clean room, nicely designed bathroom and a good range of channels on the TV. We appreciated the gift of fruit!

Dear David W., Thank you for your positive feedback regarding your stay at ibis Kayseri. We are pleased to hear that you enjoyed the comfort of your room, the efficiency of the check-in process, and the amenities provided to our ALL Accor members. It is our aim to make every guest feel appreciated. Goodbye and best wishes, ibis Kayseri

Customer review rating 5.0/5

Syed R. A. Business - Confirmed reviews ALL

We had a great stay. The cleanliness of the room was excellent, and the staff were very frıendly

Dear Syed R. A., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room as well as the friendliness of our staff. Your satisfaction is our priority. Goodbye, and we look forward to welcoming you back. Sincerely, ibis Kayseri

Customer review rating 5.0/5

Coralie J. E. Business - Confirmed reviews ALL

Hotel close to the city center. The staff are professional. I stayed in was spotlessly clean. The receptıon provided information about places to visit.

Dear Coralie J. E., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient, our staff professional, and the cleanliness of your room to your satisfaction. We appreciate your feedback and hope to welcome you back soon. Best regards, ibis Kayseri

Customer review rating 5.0/5

Salvatore M. Business - Confirmed reviews ALL

I lıked it very much. It's in a convenient location close to the city. The cleanliness was satisfactory. I liked the room. The bathroom wac clean and the towels smeled nice.

Dear Salvatore M., Thank you for your positive feedback. We are pleased to hear that you found our location convenient and appreciated the cleanliness of your room and bathroom. Your comments are valuable to us as we strive to maintain high standards. Goodbye and best regards, ibis Kayseri

Customer review rating 1.5/5

Egor S. Couples - Confirmed reviews ALL

It was too hot in the room. AC system worked only in heat. When I opened window - it was too noisy. We stayed for one night and wanted to rest in the night. But it was impossible.

Dear Egor S., Thank you for sharing your feedback. I apologize for the discomfort you experienced regarding the temperature and noise levels during your stay. Your comments are valuable to us as we strive to improve our services and guest experience. Best regards, ibis Kayseri

Customer review rating 5.0/5

Paul I. H. Business - Confirmed reviews ALL

We were very pleased with our stay. We were particularly impressed by their attention to cleanliness and the refreshing scent throughout the hotel. The restaurant exceeded our expectations in terms of both presentation and taste. Thank you for your hospitality, we hope to see you again

Dear Paul I. H., Thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you appreciated our cleanliness and enjoyed your dining experience. Your kind words motivate us to maintain high standards. We look forward to welcoming you back in the future. Best regards, ibis Kayseri

Customer review rating 5.0/5

Raul A. P. Business - Confirmed reviews ALL

Thank you for the cleaning

Dear Raul A. P., Thank you for your positive feedback regarding the cleanliness of our hotel. We are pleased to hear that you appreciated our efforts in maintaining high standards. Your satisfaction is important to us. Goodbye and best regards, ibis Kayseri

Customer review rating 4.5/5

Gorkem Y. Couples - Confirmed reviews ALL

I’ve stayed at your hotel before. This time, we came for a meeting at your neighbor, Motodocia. We walked to the meeting. We were very satisfied. Thank you.

Dear Gorkem Y., Thank you for sharing your positive experience at ibis Kayseri. We are pleased to hear that you enjoyed your comfortable stay and appreciated our convenient location. We look forward to welcoming you again in the future. Best regards, ibis Kayseri

Customer review rating 5.0/5

Taisiia T. Solo - Confirmed reviews ALL

Good room cleaning.and breakfast is delicious

Dear Taisiia T., Thank you for your kind words regarding the cleanliness of the room and the quality of our breakfast. It is gratifying to know that you enjoyed your stay with us at ibis Kayseri. We look forward to welcoming you back in the future. Best regards, ibis Kayseri

Customer review rating 5.0/5

Leyla D. Solo - Confirmed reviews ALL

The staff’s attitude is good; they were helpful.

Dear Leyla D., Thank you for your positive feedback regarding your recent stay at ibis Kayseri. We are pleased to hear that you found your experience comfortable and appreciated our staff's helpful attitude. Your satisfaction is important to us. Best regards, ibis Kayseri

Customer review rating 5.0/5

Y. Y. Business - Confirmed reviews ALL

The hotel is a quality and beautiful place. The location is good. The rooms are clean, the bathroom is clean, and the staff, especially Yücel, is wonderful; he is very helpful.

Dear Y. Yang, Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our hotel's quality, location, and cleanliness, as well as the service provided by our staff, particularly Yücel. Goodbye and best wishes, ibis Kayseri

Customer review rating 3.5/5

Esra E. B. Families - Confirmed reviews ALL

the room was very small, apart from that my stay was comfortable

Dear Esra E. B., Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our efforts to cover basic needs. We understand that room size can impact comfort, and we will take your comments into consideration for future improvements. Goodbye, ibis Kayseri

Customer review rating 5.0/5

Mingliang P. Business - Confirmed reviews ALL

The hotel is a quality and beautiful place. The location is good. The rooms are clean, the bathroom is clean, and the staff, especially Yücel, is wonderful; he is very helpful.

Dear Mingliang P., Thank you for your positive feedback. We are delighted to hear that you found our hotel to be of quality and that our staff, particularly Yücel, made your stay enjoyable. Your compliments on the cleanliness and location are greatly appreciated. Best regards, ibis Kayseri

Customer review rating 4.0/5

Suleyman S. G. Solo - Confirmed reviews ALL

One warning; the staff was kind and helpful, however they were not sufficient in number, for example one person taking care of both the kitchen and the bar and we could feel her annoyance from being alone to take care of all that work. I guess you need to increase staff numbers.

Dear Suleyman S. G., Thank you for your positive feedback regarding your stay at ibis Kayseri. We are pleased to hear that you found our location convenient and your stay comfortable. We appreciate your observation about our staff levels; your insights are valuable as we continuously strive to improve our service efficiency. We will certainly take your comments into consideration as we evaluate our staffing needs. Best regards, ibis Kayseri

Customer review rating 3.0/5

Hamza G. Friends - Confirmed reviews ALL

the rooms are very small , there is not wardrobe for luggage space not good. Breakfast not good and also very expensive not worth it . Bathroom needs repair all water pipes blocked

Dear Hamza G., Thank you for sharing your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret that the room size, breakfast value, and bathroom conditions did not meet your expectations. Your insights are valuable and will be considered for future improvements. Goodbye, ibis Kayseri

Customer review rating 5.0/5

Alperen M. Friends - Confirmed reviews ALL

Everything was great. Staff was very friendly. They recommend us on where to go in the city. Also facility was clean.

Dear Alperen M., Thank you for your positive feedback. We are delighted to hear that you found our staff friendly and helpful, and that you appreciated the cleanliness of our facilities. Your satisfaction is our priority, and we hope you enjoyed your time in Kayseri. Best regards, ibis Kayseri

Customer review rating 5.0/5

Xhevdet K. Business - Confirmed reviews ALL

Thank you

Dear Xhevdet K., Thank you for your kind words. We are delighted to hear that you had a positive experience at ibis Kayseri. Your appreciation motivates our team to continue providing excellent service to our guests. Best regards, ibis Kayseri

Customer review rating 0.5/5

Ahmet S. S. Couples - Confirmed reviews ALL

Although we specifically requested a non-smoking room, there was a strong smell of cigarette smoke when we entered the room. I informed the reception, but they said there was nothing they could do and only offered to change the bed sheets. I accepted. Later, a staff member came, removed the old sheets, left the clean ones on my lap, and left the room. We had to make our own bed. Due to the heavy cigarette smell, we struggled to sleep and had difficulty breathing throughout the night. This situation seriously affected our overall stay in a negative way. No matter where you go in the world, Ibis usually provides a consistent standard of quality and service. Unfortunately, this hotel was far below that standard.

Dear Ahmet S. S., Thank you for sharing your feedback regarding your recent stay at ibis Kayseri. I sincerely apologize for the inconveniences you experienced, particularly concerning the strong cigarette smell in your non-smoking room. It is our priority to provide a comfortable environment for all guests, and I regret that we fell short in this instance. I understand the frustration you felt when your concerns were addressed with limited options. Our aim is to ensure that every guest has a pleasant experience, and I acknowledge that the service you received did not reflect our standards. The cleanliness and comfort of our accommodations are of utmost importance, and I appreciate your comments about the bedding situation. Please be assured that your feedback is valuable to us, and we will review our procedures to enhance our guest experience moving forward. We hope to have the opportunity to serve you better in the future. Best regards, ibis Kayseri

Customer review rating 5.0/5

Suat K. Couples - Confirmed reviews ALL

Our room was spacious enough, and the breakfast was good. We stayed there during our visit for ski tourism. Having breakfast at the hotel saved us time compared to having breakfast out.

Dear Suat K., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, spacious accommodations, and breakfast offerings. It is gratifying to know that our services contributed to a convenient ski tourism experience. Goodbye and best regards, ibis Kayseri

Other web-users rate our hotel

  • 317 reviews 8.8/10 Location
  • 766 reviews 6.3/10 Room
  • 731 reviews 9.3/10 Service
  • 9 reviews 9.6/10 WiFi
  • 633 reviews 8.3/10 Cleanliness
  • 386 reviews 4.1/10 Comfort
  • 275 reviews 9/10 Breakfast
  • 237 reviews 9.2/10 Food

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