ibis Kayseri 3 stars

Customer review rating (ALL Rating) 4.2/5 807 reviews

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Alsancak Mah Kocasinan, Bulvari No 161-2, 38110 KAYSERI, Turkey

Description

Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Easy access to the city center and airport

  • International and Local food offers on ibis Restaurant , 7/24 Bar & Snack Services

  • Web corner and free Wi-Fi in the entire hotel

  • Free private parking area

Our accommodation(s)

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Hotel location

ibis Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-2
38110 KAYSERI
Turkey

GPS:38.735443, 35.497447

Telephone
Fax +90 352 207 30 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

CAFE

Restaurant serving international cuisine as well as a Turkish specialities .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  807 reviews

TripAdvisor Rating  4.3/5  556 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Amy C. T. M. Couples - Confirmed reviews ALL

In my opinion the hotel was well located if you’re driving from the airport with your rented car, as it provides free parking space. Overall the only downside was the shower drain seems to be a little clogged, and that the water took quite a while to drain out.

Dear Amy C. T. M., Thank you for highlighting the convenient location of our hotel and the availability of complimentary parking. We regret that your experience with the shower did not meet your expectations. Your feedback regarding the drainage issue has been noted, and we appreciate you bringing it to our attention as it will help us ensure a better experience for future guests. Goodbye, ibis Kayseri

Customer review rating 4.5/5

Daryl D. Solo - Confirmed reviews ALL

Loved it

Dear Daryl D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel to be clean and our staff to be friendly. Your positive feedback is greatly appreciated. Goodbye and best regards, ibis Kayseri

Customer review rating 4.5/5

Adem C. Business - Confirmed reviews ALL

This hotel stands out as an excellent choice within its category, consistently delivering well-defined standards that ensure a reliable and comfortable stay. While it does not position itself as a luxury property, it provides everything one could require at this level with remarkable efficiency. The on-site restaurant offers fair pricing and serves dishes that are both flavorful and thoughtfully prepared. Staff members are courteous, attentive, and solution-oriented, demonstrating a high level of professionalism in guest relations. Cleanliness and hygiene are maintained to an impeccable standard. Among the Accor Group properties we have experienced, this is without doubt the finest Ibis hotel, with reception and housekeeping services that clearly exceed expectations.

Sayın Adem C., Değerli yorumlarınız için teşekkür ederiz. İbis Kayseri olarak, misafirlerimize sunduğumuz hizmetin kalitesinin ve konforunun ön planda olmasına büyük özen gösteriyoruz. Otelimizin konumu, restoranımızın lezzetli ve uygun fiyatlı menüsü ile profesyonel ekibimizin misafirperverliği hakkında yaptığınız olumlu değerlendirmeleri duymak bizleri mutlu etti. Temizlik ve hijyen konusundaki standartlarımızı sürdürmek, misafirlerimizin memnuniyeti için en önemli önceliklerimizdendir. Sizleri tekrar otelimizde misafir etmek ve konaklama deneyiminizi daha da geliştirmek için sabırsızlanıyoruz. Gelen geri bildirimleriniz, hizmet kalitemizi artırmada bize rehberlik etmektedir. Tekrar görüşmek dileğiyle. Saygılarımızla, Ibis Kayseri

Customer review rating 5.0/5

Rasoul K. Business - Confirmed reviews ALL

I stayed for a business trip, and Mr. Yücel's attentiveness and friendly smile upon arrival were truly delightful. The room and bathroom were spotless, and hygiene was excellent. The staff were attentive and helpful. The restaurant food was also delicious. It was a comfortable and enjoyable stay, and I wholeheartedly recommend it to everyone. 😊

Dear Rasoul K., Thank you for taking the time to share your positive experience at ibis Kayseri. We are delighted to hear that you appreciated the cleanliness of your room and bathroom, as well as the attentiveness of our staff, particularly Mr. Yücel. It is wonderful to know that you enjoyed the food in our restaurant and found your stay comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, ibis Kayseri

Customer review rating 5.0/5

Masoumeh M. Solo - Confirmed reviews ALL

I stayed for a business trip, and Mr. Yücel's attentiveness and friendly smile upon arrival were truly delightful. The room and bathroom were spotless, and hygiene was excellent. The staff were attentive and helpful. The restaurant food was also delicious. It was a comfortable and enjoyable stay, and I wholeheartedly recommend it to everyone. 😊

Dear Masoumeh M., Thank you for your wonderful feedback regarding your recent stay at ibis Kayseri. We are delighted to hear that our reception team, particularly Mr. Yücel, made a positive impression, and that you found your accommodations and dining experience to be satisfactory. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Warm regards, ibis Kayseri

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Other web-users rate our hotel

  • 315 reviews 8.5/10 Location
  • 696 reviews 5.9/10 Room
  • 653 reviews 9.3/10 Service
  • 10 reviews 9.6/10 WiFi
  • 485 reviews 8/10 Cleanliness
  • 252 reviews 8.4/10 Breakfast
  • 6 reviews 2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.