ibis Kayseri 3 stars

Customer review rating (ALL Rating) 4.3/5 884 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Easy access to the city center and airport

  • International and Local food offers on ibis Restaurant , 7/24 Bar & Snack Services

  • Web corner and free Wi-Fi in the entire hotel

  • Free private parking area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-2
38110 KAYSERI
Turkey

GPS:38.735443, 35.497447

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

CAFE

Restaurant serving international cuisine as well as a Turkish specialities .

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  884 reviews

TripAdvisor Rating  4.5/5  500 reviews

Certificate of excellence 2023

Ok stay

Customer review rating 3.5/5

Ella E. Solo - Confirmed reviews ALL

I spent 3 nights in this hotel - my first impressions were rather negative. There was no one at the reception when I arrived for some time. And then when i went to the restaurant to order food - there was no one there either. Eventually someone came out of the kitchen and took my order for which i waited over 30min. that is unacceptable. the rooms are dated, damaged, A/C did not work. It had good parking around hotel and it was easy to go to Goreme from the location.

Dear Lejla H., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Good stay

Customer review rating 5.0/5

Keti Couples - Confirmed reviews ALL

We were received by very attentive and polite staff. Unfortunately, I don't remember the name, thank you very much.

Dear Ketevan T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Good stay

Customer review rating 5.0/5

Ali P. Business - Confirmed reviews ALL

Thank you

Dear Ali P., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Nice location, 10 min by car to the airport

Customer review rating 5.0/5

Marjory Couples - Confirmed reviews ALL

Breakfest was good, sufficient variaty. Room was comfortable and silent, even though it is close to a main road.

Dear Marjory F., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Customer review rating 4.0/5

Ihsan A. O. Business - Confirmed reviews ALL

Nice stay and a good service

Sayın Ehsan A., ibis Kayseri ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

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Other web-users rate our hotel

  • 464 reviews 9.1/10 Location
  • 706 reviews 6/10 Room
  • 885 reviews 9.2/10 Service
  • 69 reviews 8.7/10 WiFi
  • 592 reviews 8.2/10 Cleanliness
  • 351 reviews 8.5/10 Breakfast
  • 236 reviews 8.6/10 Food
  • 101 reviews 7.8/10 Amenities

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