Raffles İstanbul excels in merging modern luxury with the city's rich heritage. Perched on one of the city's prominent hills, Raffles İstanbul is ideally situated on the European side, adjacent to the prestigious districts of Levent, Ulus, and Etiler. The hotel forms a key part of the dynamic Zorlu Center, where the city's pulse is driven by diverse dining options, renowned high-end brands, and a performance arts center with world-class entertainment.
Raffles İstanbul excels in merging modern luxury with the city's rich heritage. Perched on one of the city's prominent hills, Raffles İstanbul is ideally situated on the European side, adjacent to the prestigious districts of Levent, Ulus, and Etiler. The hotel forms a key part of the dynamic Zorlu Center, where the city's pulse is driven by diverse dining options, renowned high-end brands, and a performance arts center with world-class entertainment.
At Raffles Istanbul, a distinctive approach to emotional luxury creates a sense of belonging and individuality. Seamless experiences are delivered through impeccable service, guided by a team that understands personal preferences and values discretion.
Located in Zorlu Center Shopping Mall, Istanbul's premier luxury lifestyle destination.
All rooms and suites feature private terraces with panoramic Bosphorus or city views.
Six exceptional dining and bar venues blending global cuisine with Turkish inspiration.
Dream of İstanbul Art Tour, a collection showcasing Turkish and international artists.
Our accommodation(s)
Book this hotel
Page 1 out of 2, Room 1 :
Deluxe City Room -1 King Bed, 62 sqm
, Room 2 :
Premier Room - 1 King Bed,72 sqm
Room
Deluxe City Room -1 King Bed, 62 sqm
Photo out of - Deluxe City Room -1 King Bed, 62 sqm
This is your deluxe escape in İstanbul, an inspiring blend of modern and traditional Turkish design where your needs and desires are only a step or touch away. Slide open the glass door and step onto your balcony to see the city stretching out before you.
Enjoy the beauty of Istanbul from your sublime light-filled space. Both cosy and airy, these rooms showcase a contemporary 21st-century interpretation of traditional Turkish design and decorative motifs.
Photo out of - Corner Premier Room - 1 King Bed,90 sqm
In this spacious, contemporary room, luxurious comfort is yours to savour. Floor-to-ceiling windows on two sides fill the space with natural light, inviting you onto your private terrace to take in the sights and sounds of the city.
Photo out of - Deluxe Bosphorus Room- 1 King Bed, 72 sqm
Dream of İstanbul in this haven of Turkish and contemporary design above the city. With breathtaking views of the Bosphorus connecting Europe and Asia, the evolving cityscape is yours to savour day and night from your large private terrace
Junior Suite- 1 King Bed and 1 Single Bed, 135 sqm
Photo out of - Junior Suite- 1 King Bed and 1 Single Bed, 135 sqm
Our Junior Suites offer refined, light-filled spaces for working, entertaining, or relaxing. Slide open the glass door to reveal a furnished private terrace and views of old İstanbul and the bustling modern city, a thrilling panorama day or night.
Views:
City View
Max. number of persons
4
Area
From
135 m²
/
1453 sq ft
Bedding
King size bed(s) x1
Single bed(s) x1
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Bidet
Flexible showerhead
Full-length mirror
Hair dryer in bathroom
Jacuzzi/Whirlpool bath
Make-up/magnifying mirror
Mirror
Radio in bathroom
Slippers
Telephone in bathroom
Towel rack
TV in Bathroom
Universal shaving plug
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Security Peephole
Sprinkler in room
Temperature Air Control
Air Conditioning
Working Area
Adjustable desk lamp
Business Desk
Rolling seats
Safe large enough to accommodate a laptop
4 pers. max
135 m²
/
1453 sq ft
Bedding
1 x King size bed(s) and
1 x Single bed(s)
One Bedroom Suite with City View- 1 King Bed, 183 sqm
Photo out of - One Bedroom Suite with City View- 1 King Bed, 183 sqm
For the cosmopolitan couple or family, the one-bedroom suite with city view offers luxurious modern spaces flooded with natural daylight. Enjoy an artful setting with curated touches including a selection of books and a mini-bar.
Photo out of - Bosphorus Suite- 1 King Bed, 183 sqm
The stunning one-bedroom Bosphorus Suite is designed to soothe and delight the senses, from the artisan Turkish carpets on hardwood floors to the original artwork. From your terrace gaze across the city and the straits dividing Europe and Asia.
Photo out of - Continents Suite- 1 King Bed, 224 Sqm
High above modern İstanbul, with stunning views of the Bosphorus, a sublime Continents Suite has separate rooms for living, dining, working and sleeping. From your extensive private terrace, watch the city light up one by one as evening falls.
This exceptional nine-room suite with marble floors features a grand piano, private cinema and gym. Look out over awe-inspiring views of the Bosphorus and two continents.
Page 1 out of 1, Art, culture & entertainment 1 :, Art, culture & entertainment 2 :
TURKISH AND ISLAMIC ARTS MUSEUM
Museums
AYA SOFYA
Museums
BLUE MOSQUE
Historic monument
BASILICA CISTERN
Historic monument
TOPKAPI PALACE
Historic monument
GALATA TOWER
Historic monument
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
185 rooms
2 rooms for people with reduced mobility
34 connecting rooms
21 floors
Languages spoken at the hotel
Arabic
English
Russian
Turkish
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Dry cleaning / Ironing
Additional charge
Entertainment
Disco/Nightclub
Piano
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Desk equipment available
Shoe shine machine
Plugs and converters available on desks
Umbrellas
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-out
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Pets
Pets allowed
Additional charge
Raffles Istanbul warmly welcomes small pets to ensure a seamless and refined stay experience. A pet accommodation fee of €100 per pet, plus 10% VAT, applies per stay. Pets are accepted up to 5 kg in weight; pets exceeding this limit cannot be accommodated.
Catering
5 Restaurants
3 Bars
Room service
Cold snacks
Hot meals
Breakfast
Breakfast à la carte
Additional charge
Snack and beverage machine
Snack and beverage machine
Business
8 Meeting rooms
Family
Equipements for children
Bottle Warmer
Well-being
Raffles Spa
Covered
On site
Raffles Spa & Fitness
On site
Hammam
Additional charge
Jacuzzi/Whirlpool bath
Sauna room
Turkish Steambath
Massage
Additional charge
Sports and leisure
Gym
On site
On site
Parking pricing: 10.00€10EUR Per day
Page 1 out of 3, Restaurant 1 :
Isokyo
, Restaurant 2 :
LAVINIA
Isokyo
Photo out of - Isokyo
Explore Asia's vibrant flavours, from Tokyo street classics to Istanbul-inspired creations. At award-winning İsokyo, enjoy expertly crafted dishes that blend timeless traditions with bold new tastes.
Cooking style
International
Chef name
Eyup Nezirler
Classifications & labels
2026
Capacity
118
Accessibility
Accessible service
Zorlu Center, Vadi Caddesi, Zorlu Center, Levazım Mah. Raffles Istanbul, 34340 Istanbul, Turkey
Explore Asia's vibrant flavours, from Tokyo street classics to Istanbul-inspired creations. At award-winning İsokyo, enjoy expertly crafted dishes that blend timeless traditions with bold new tastes.
Bathed in natural light, Lavinia Lounge offers an all-day dining experience where every moment feels special. Indulge in a rich menu of wholesome snacks and decadent sweets, perfectly paired with our exquisite afternoon tea.
Cooking style
International
Chef name
Eyup Nezirler
Capacity
50
Accessibility
Accessible service
Zorlu Center, Vadi Caddesi, Zorlu Center, Levazım Mah. Raffles Istanbul, 34340 Istanbul, Turkey
Bathed in natural light, Lavinia Lounge offers an all-day dining experience where every moment feels special. Indulge in a rich menu of wholesome snacks and decadent sweets, perfectly paired with our exquisite afternoon tea.
Rocca Grill & Terrace invites you to indulge in the finest Mediterranean grill cuisine, set against the lush backdrop of our elegant terrace. Here, each dish is a celebration of rich flavors and fresh ingredients, masterfully grilled to perfection.
Bosphorus Lounge, which combines an intimate meeting point, an environment to work in style, and a charming setting to enjoy a break, offers the guests staying at Raffles Istanbul exclusive benefits with stunning panoramic views of the city.
Bosphorus Lounge, which combines an intimate meeting point, an environment to work in style, and a charming setting to enjoy a break, offers the guests staying at Raffles Istanbul exclusive benefits with stunning panoramic views of the city.
Private Dining Room
Photo out of - Private Dining Room
Discover the epitome of sophisticated dining in our Private Dining Room, where style meets intimacy. Perfectly designed for memorable occasions, this elegant space accommodates up to 13 guests, offering a bespoke setting for most cherished gatherings.
Discover the epitome of sophisticated dining in our Private Dining Room, where style meets intimacy. Perfectly designed for memorable occasions, this elegant space accommodates up to 13 guests, offering a bespoke setting for most cherished gatherings.
Page out of
LONG BAR
Photo out of - LONG BAR
Lively and energetic, Long Bar welcomes guests and locals alike for drinks, light bites and fun vibes, to the backdrop of a vibrant entertainment.
Lively and energetic, Long Bar welcomes guests and locals alike for drinks, light bites and fun vibes, to the backdrop of a vibrant entertainment.
Writers Bar
Click to copy the email address
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Bar for hotel customers only
Payment
Cash
An unparalleled bar experience in a literature-inspired setting where luxury meets comfort and elegance.
Champagne Room
Click to copy the email address
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Payment
Cash
Immerse your party in an atmosphere of refined elegance and complete privacy. Our expert sommelier is on hand to guide you through an exquisite selection of champagnes or to curate a bespoke experience with our extensive menu of specialty cocktails.
Breakfast
Photo out of - Breakfast
Breakfast is served at Isokyo, offering an elegant buffet breakfast experience in a sophisticated setting. The breakfast selection features a wide range of international and local options with premium ingredients. Served daily from 07.00 to 11.30.
Breakfast à la carte
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
English
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
Rocca Restaurant
Breakfast is served at Isokyo, offering an elegant buffet breakfast experience in a sophisticated setting. The breakfast selection features a wide range of international and local options with premium ingredients. Served daily from 07.00 to 11.30.
Pool
Photo out of - Pool
Raffles Spa
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Pool features
Indoor pool
Heated Pool
Active oxygen treatment
At your disposal
Children Pool
Shower
Dimension
Pool Depth Min:
1.4 m /
4.593 ft
Pool Depth Max:
1.4 m /
4.593 ft
Pool Size Min:
7 m /
22.966 ft
Pool Size Max:
17 m /
55.774 ft
Fitness center
On site
Fitness equipment
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Cardiovascular equipment
Aqua aerobics
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
HammamAdditional charge
Area lounge
Jacuzzi/Whirlpool bath
Rest room
Sales of cosmetics
Sauna room
Spa bath
Turkish Steambath
Personal lessons and special care
Stretching
MassageAdditional charge
Health WrapsAdditional charge
Manicure & PedicureAdditional charge
Hair careAdditional charge
Fitness coach
A yoga and pilates studio, personal training, Technogym® equipment and indoor pool.
Raffles Spa
Photo out of - Raffles Spa
Spread over 3,000 sq m, Raffles Spa is one of the most spacious spas in Istanbul. Seven luxurious spa suites including two couples suites and three hammams offer a collection of results-driven treatments.
Location
On site
0 m /
0 mi
Accessibility
Accessible service
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Other informations
Services
Shop
Tea Room
Spa Treatment
Fresh whole fruit available
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Reduced mobility Facilities
Wheelchair access
Spread over 3,000 sq m, Raffles Spa is one of the most spacious spas in Istanbul. Seven luxurious spa suites including two couples suites and three hammams offer a collection of results-driven treatments.
Each detail of your special day is personally crafted as you and your loved one embark on a new chapter together. Whether you're celebrating over one day or several, in lavish splendour or in quiet intimacy, our dedicated wedding specialist will guide you
Truly stunning view, amazing service . Beautiful breakfast. Confortabile room
Dear Valued Guest,
Thank you for taking the time to share your feedback. We are pleased to know that you had an enjoyable stay and appreciated the views, breakfast, service, and comfort of your room. We truly appreciate your kind words and hope to welcome you back to Raffles Istanbul in the future.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Rana H.
Business
-
Confirmed reviews ALL
All in all it was very good
Dear Valued Guest,
Thank you very much for sharing your feedback. We are delighted to know that you found our location convenient and you had a very good stay at Raffles Istanbul. We look forward to welcoming you back again soon.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Christine L. S.
Couples
-
Confirmed reviews ALL
Comfortable, good amenities, staff very helpful throughout stay.
Dear Valued Guest,
Thank you very much for your kind and detailed review. We are delighted to know that you had a comfortable and enjoyable stay with us. We truly appreciate your recognition of the care and personalized attention provided by our team. It is wonderful to know that their efforts contributed to making your stay pleasurable, and your kind words will be shared with the team. We look forward to the pleasure of welcoming you again to Raffles Istanbul.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
James Q.
Business
-
Confirmed reviews ALL
Returning yet again to this outstanding establishment - I have found that over the 3 years i have been going there it is not the location , amenities , room quality and services that make a hotel. It is true that it helps , however at the Raffles i have found and I have been privileged to receive such authentic, polite, friendly , thoughtful and heartwarming gestures and rapport from ALL the staff that it has grown on me ! They are in my view the jewel of the Bosphore !!!!!
Dear Valued Guest,
Thank you very much for your continued loyalty and for sharing such a heartfelt review with us. It is truly meaningful to know that, throughout your stays over the past three years, our team has made Raffles Istanbul feel like a special place for you. Your kind words are deeply appreciated by our entire team and will certainly be shared with them. We sincerely appreciate your continued loyalty and look forward to welcoming you back to Raffles Istanbul on your future visits.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Reem A. A.
Families
-
Confirmed reviews ALL
It was very comfortable and sure I’ll repeat it.
Dear Valued Guest,
Thank you for your kind feedback. We are delighted to know that you had a comfortable stay with us and truly appreciate your intention to return. We look forward to welcoming you back to Raffles Istanbul.
Warm regards,
Burak Unan
General Manager
Dear Valued Guest,
Thank you for taking the time to share your feedback. We are pleased to know that you had an enjoyable stay and appreciated the views, breakfast, service, and comfort of your room. We truly appreciate your kind words and hope to welcome you back to Raffles Istanbul in the future.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Rana H.
Business
-
Confirmed reviews ALL
All in all it was very good
Dear Valued Guest,
Thank you very much for sharing your feedback. We are delighted to know that you found our location convenient and you had a very good stay at Raffles Istanbul. We look forward to welcoming you back again soon.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Christine L. S.
Couples
-
Confirmed reviews ALL
Comfortable, good amenities, staff very helpful throughout stay.
Dear Valued Guest,
Thank you very much for your kind and detailed review. We are delighted to know that you had a comfortable and enjoyable stay with us. We truly appreciate your recognition of the care and personalized attention provided by our team. It is wonderful to know that their efforts contributed to making your stay pleasurable, and your kind words will be shared with the team. We look forward to the pleasure of welcoming you again to Raffles Istanbul.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
James Q.
Business
-
Confirmed reviews ALL
Returning yet again to this outstanding establishment - I have found that over the 3 years i have been going there it is not the location , amenities , room quality and services that make a hotel. It is true that it helps , however at the Raffles i have found and I have been privileged to receive such authentic, polite, friendly , thoughtful and heartwarming gestures and rapport from ALL the staff that it has grown on me ! They are in my view the jewel of the Bosphore !!!!!
Dear Valued Guest,
Thank you very much for your continued loyalty and for sharing such a heartfelt review with us. It is truly meaningful to know that, throughout your stays over the past three years, our team has made Raffles Istanbul feel like a special place for you. Your kind words are deeply appreciated by our entire team and will certainly be shared with them. We sincerely appreciate your continued loyalty and look forward to welcoming you back to Raffles Istanbul on your future visits.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Reem A. A.
Families
-
Confirmed reviews ALL
It was very comfortable and sure I’ll repeat it.
Dear Valued Guest,
Thank you for your kind feedback. We are delighted to know that you had a comfortable stay with us and truly appreciate your intention to return. We look forward to welcoming you back to Raffles Istanbul.
Warm regards,
Burak Unan
General Manager
Customer review rating 4.0/5
Mohammad M. S. A.
Families
-
Confirmed reviews ALL
All the twice I stayed is a good chance for me.. but the last time there was a delay for my luggage that'S. annoying me otherwise all is perfect.
Dear Valued Guest,
Thank you for taking the time to share your feedback with us. We are delighted to know that you have enjoyed your stays at Raffles Istanbul and that you found your experiences comfortable and relaxing. While we are pleased that your overall experience was a positive one, we sincerely apologize once again for the inconvenience you experienced during your most recent stay. We truly appreciate your understanding and value your continued trust in Raffles Istanbul. We look forward to welcoming you back.
Warm regards,
Burak Unan
General Manager
Customer review rating 4.5/5
Boris I.
Business
-
Confirmed reviews ALL
Reliable as usual, although prices are on a higher side. Best for business trips, am a client since over 10 years
Dear Valued Guest,
Thank you for your valuable review and for sharing your feedback with us. We truly appreciate your continued loyalty to Raffles Istanbul over the past 10 years. We are pleased to hear that you continue to find our hotel reliable for your business trips, while we are sorry to see that your breakfast experience did not fully meet your expectations.
In order to assist you in the best possible way and review your feedback in detail, we have contacted you via email. Your comments are extremely valuable to us and will be carefully reviewed with our team. We would be pleased to welcome you again to Raffles Istanbul and provide you with an experience that fully meets your expectations.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Raymund S.
Couples
-
Confirmed reviews ALL
I have visited Raffles Istanbul approximately 20 times . I travel a lot to Europe but I find Raffles the best by far city Hotel . Large rooms , friendly and polite staff always trying to assist you the best they can . Fast check in & check out.
Dear Valued Guest,
Thank you for your continued loyalty and for choosing Raffles Istanbul for your stays in Istanbul. To have welcomed you approximately 20 times is truly an honor for us, and we are delighted to know that Raffles Istanbul remains your preferred city hotel in Europe. Your kind words are a great motivation for our entire team. We look forward to welcoming you back for your next visit and many more to come.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Sangwoo P.
Couples
-
Confirmed reviews ALL
I stayed in the exact same Junior Suite for 3 days and 2 nights as I did 6 months ago in the winter, but my 2-night stay this summer was far more satisfying. While my stay 6 months ago was already flawless, this summer's visit was made even more exceptional by the extra touch of detail and the impeccable service provided by Mert, who took care of me. It was so wonderful that it completely made me forget the unpleasant incident I experienced at Allée Istanbul, where I stayed right before checking into Raffles!
Dear Valued Guest,
Thank you for choosing Raffles Istanbul once again and for sharing such wonderful feedback with us. We are delighted to know that your summer stay was even more memorable than your previous visit and that the attention to detail and service made such a positive impression. It is especially rewarding to hear that you felt truly cared for throughout your stay. We will be pleased to share your kind words with our team. We look forward to welcoming you back to Raffles Istanbul for another exceptional stay.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Yesim K.
Business
-
Confirmed reviews ALL
My stay at Raffles Istanbul was truly exceptional. From the moment I arrived, the service was warm, professional.
The room was beautifully designed and offered stunning views. The attention to detail, luxurious amenities, and overall atmosphere reflected the highest standards of hospitality.
I was especially impressed by the genuine kindness of the staff and the personalized service throughout my stay.
I highly recommend Raffles Istanbul to anyone looking for an unforgettable luxury experience in Istanbul. I look forward to returning on my next visit.
Dear Valued Guest,
Thank you for your wonderful review and for sharing such kind words about your experience at Raffles Istanbul. We are delighted to know that you enjoyed the beautiful views, thoughtfully designed room, and personalized service throughout your stay.
Your appreciation of our team’s genuine hospitality means a great deal to us. We are truly grateful for your recommendation and look forward to welcoming you back for another exceptional stay in Istanbul.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Anonymous
Business
-
Confirmed reviews ALL
They employees are the most helpful and kind. Had a wonderful stay.
Dear Valued Guest,
Thank you for your kind words. We are delighted to hear that you had a wonderful stay, and that our team’s helpfulness and genuine hospitality made your experience even more enjoyable. We truly appreciate your feedback and look forward to welcoming you back to Raffles Istanbul for another memorable stay.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Anonymous
Families
-
Confirmed reviews ALL
Great location that is central is most areas. Amazing staff and management. The butler service alone is worth the stay.
Dear Valued Guest,
Thank you for your wonderful review. We are delighted to hear that you enjoyed our central location and were impressed by the attentive service provided by our team. It is especially rewarding to know that our Butler Service was a highlight of your stay. We truly appreciate your kind feedback and look forward to welcoming you back to Raffles Istanbul for another exceptional experience.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Anonymous
Business
-
Confirmed reviews ALL
Everything was perfect, from check in to check out. The ambience, hospitality, food, and comfort was supported by amazing staff.
Dear Valued Guest,
Thank you for your wonderful review and for sharing your kind feedback with us. We are delighted to hear that you enjoyed every aspect of your stay, from check-in to check-out, and that our ambience, hospitality, food, and comfort met your expectations. Your kind words about our team are especially appreciated and we look forward to welcoming you back to Raffles Istanbul for another memorable stay.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Fahad M. A. H.
Couples
-
Confirmed reviews ALL
Location of breakfast area is not like previous location in the ground floor
Dear Valued Guest,
Thank you for sharing your feedback. We are pleased to know that you enjoyed our convenient location and had a comfortable stay. We look forward to welcoming you back to Raffles Istanbul.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Khalid A.
Families
-
Confirmed reviews ALL
We had a lovely time at the hotel. Kids were with us , so adjoining rooms were convenient. Service was truly spectacular. We highly recommend Raffles for your next visit.
Dear Valued Guest,
Thank you for your valuable review and for sharing your feedback with us. We are pleased to hear that you had a lovely time at Raffles Istanbul and truly appreciate your kind recommendation. We are sorry to hear that we could not fully meet your expectations regarding the Wi-Fi. Please accept our sincere apologies for any inconvenience experienced during your stay.
In order to assist you in the best possible way and review your feedback in detail, we have contacted you via email. Your comments are extremely valuable to us. We would be pleased to welcome you and your family back to Raffles Istanbul in the future.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
James H. F.
Families
-
Confirmed reviews ALL
Erdem was so helpful with everything, enjoyed our spa experience, wonderful food. Thank you!
Dear Valued Guest,
Thank you for your wonderful review and for sharing your experience with us. We are delighted to know that you enjoyed your spa experience, our culinary offerings, and the warm hospitality throughout your stay. Your kind words are truly appreciated and will be shared with our team. It was a pleasure to welcome you to Raffles Istanbul, and we look forward to welcoming you again for another memorable stay.
Kind regards,
Burak Unan
General Manager
Customer review rating 4.5/5
Tolga E.
Solo
-
Confirmed reviews ALL
Exceptional experience, only thing that i dont like is room service doesnot respond or call back before 15-20 minutes just to receive the order. I dont know your company ideology but time is essence of life.
Dear Valued Guest,
Thank you for your valuable review and for sharing your feedback with us. We are pleased to hear that you had an exceptional experience overall, while we are sorry that the response time from our Room Service team did not meet your expectations. Please accept our sincere apologies for the inconvenience caused.
We truly understand the importance of timely service and appreciate you bringing this matter to our attention. In order to review your experience in detail and assist you in the best possible way, we have contacted you via email. Your feedback is extremely valuable to us and will be carefully reviewed with our team. We would be pleased to welcome you again to Raffles Istanbul and provide you with an experience that fully meets your expectations.
Warm regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Mirjahon S.
Solo
-
Confirmed reviews ALL
Housekeeping service is incredible. They take care of everything with care. Just one thing is would be great if you put more water in the room. Thanks
Dear Valued Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you were impressed by the care and attention provided by our housekeeping team. Your kind words are truly appreciated and will be shared with the team as a great source of encouragement.
Thank you as well for your suggestion regarding the bottled water provided in the room. We truly value your feedback, and it will be shared with the relevant team as we continuously strive to enhance our guests' experience. We truly enjoyed welcoming you to Raffles Istanbul and look forward to welcoming you back for another memorable stay.
Kind regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Fernando L.
Families
-
Confirmed reviews ALL
This was the email I sent to the hotel after our most recent stay:
“ Dear Raffles Istanbul Team,
I wanted to take a moment to express my sincere appreciation for the outstanding experience my family and I had during our recent stay at Raffles Istanbul.
From the moment we arrived, your management team and every member of your staff made us feel genuinely welcomed. Traveling with young children can sometimes be challenging, but your team went out of their way to make our family feel comfortable, valued, and truly at home. The kindness and attention shown to our children made a lasting impression on us and turned what was already a wonderful trip into an unforgettable one.
The hotel itself is exceptional. The facilities are world-class, impeccably maintained, and every aspect of the property reflects the highest standards of luxury and hospitality. We were equally impressed by the quality of the food throughout our stay.
I would especially like to recognize Ali, who took wonderful care of us during breakfast each morning and again at dinner. His professionalism, warmth, attentiveness, and genuine hospitality were remarkable. He consistently anticipated our needs, made our family feel special, and is a true credit to Raffles Istanbul.
Please extend our gratitude to everyone who contributed to making our stay so memorable. It is rare to find a hotel where every interaction reflects such pride in hospitality, and your team has certainly achieved that.
We would not hesitate to stay at Raffles Istanbul again, and I will enthusiastically recommend your hotel to anyone visiting Istanbul. Thank you for creating such a memorable experience for my family. We look forward to returning in the future.”
Dear Valued Guest,
Thank you very much for taking the time to share your experience with us following your recent stay at Raffles Istanbul.
We were truly pleased to learn that you and your family felt comfortable, valued, and warmly welcomed throughout your visit. Knowing that our team’s care and attention helped create a memorable experience for your family, especially while traveling with young children, was incredibly meaningful to us.
We sincerely appreciate your kind comments regarding our facilities, culinary experiences, and the overall atmosphere of the hotel. It is always rewarding to know that the dedication and care shown by our team have contributed positively to our guests’ experiences.
Your generous words regarding our team have been greatly appreciated, and we will be delighted to share your wonderful feedback with them. Thank you once again for your thoughtful review, your trust, and for recommending Raffles Istanbul. We would be delighted to welcome you and your family back in the future for another memorable stay.
Kind regards,
Burak Unan
General Manager
Customer review rating 5.0/5
Digvijay R.
Business
-
Confirmed reviews ALL
Well appointed Luxury Hotel next to a high end shopping centre. Level of service and attention to detail is par extraordinary
Dear Valued Guest,
Thank you for taking the time to share your wonderful review. We are delighted to know that you enjoyed your stay and appreciated our convenient location adjacent to the shopping mall. It is especially rewarding to learn that you appreciated the attentive service and attention to detail throughout your stay. Thank you once again for your generous feedback. We look forward to welcoming you back to Raffles Istanbul for another memorable stay.
Kind regards,
Burak Unan
General Manager
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Frequently asked questions
Raffles Istanbul is located at Zorlu Center, Vadi Caddesi, Levazım Mah., 34340 Istanbul, Turkey. Situated on the European side, we are adjacent to the Levent, Ulus, and Etiler districts and form part of the dynamic Zorlu Center. On-site parking is available for an additional fee.
Raffles Istanbul offers several room categories:
Deluxe City Room - 1 King Bed
Premier Room - 1 King Bed
Corner Premier Room - 1 King Bed
Deluxe Bosphorus Room - 1 King Bed
Junior Suite - 1 King Bed and 1 Single Bed
One Bedroom Suite with City View - 1 King Bed
Bosphorus Suite - 1 King Bed
Continents Suite - 1 King Bed
Raffles Suite - 1 King Bed
Raffles Istanbul offers high-speed Wi-Fi and on-site parking for an additional fee. Guests can enjoy breakfast at Isokyo, and our facilities include:
Air conditioning and TV
Wheelchair accessibility
Indoor heated pool
Raffles Spa and Fitness center
Restaurants: Isokyo, Lavinia, and Rocca Grill & Terrace
Bars: Long Bar, Writers Bar, and Champagne Room
Concierge and butler service
Meeting rooms and wedding venues
At Raffles Istanbul, you can enjoy Asian cuisine at Isokyo from 07:00 AM to 11:00 PM or Mediterranean dishes at Rocca Grill & Terrace from 05:00 PM to 11:59 PM. Lavinia Lounge offers all-day dining, while the Long Bar is open for drinks until 11:00 PM. We provide room service, children's menus, and dietary options such as gluten-free, halal, and vegetarian meals.
At Raffles Istanbul, check-in starts from 03:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Raffles Istanbul regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Raffles Istanbul using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed for an additional fee.
Raffles Istanbul features 8 meeting rooms with a maximum seating capacity of 1200 guests. Our largest space covers 1200 square meters and high-speed Wi-Fi is available throughout the venue.
Raffles Istanbul is an ideal venue for weddings and events, offering a dedicated wedding specialist to craft your special day. We feature elegant spaces including a large room of 1200 square meters that can accommodate up to 340 guests for banquets.
Raffles Istanbul is a wheelchair accessible hotel featuring 2 rooms specifically designed for people with reduced mobility. Our restaurants, bars, fitness center, and Raffles Spa also offer accessible services to ensure a comfortable stay for all guests.
Yes, Raffles Istanbul allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The Raffles Spa at Raffles Istanbul spans 3,000 square meters and features seven luxurious spa suites, including two for couples, and three hammams. Our facilities include an indoor heated pool, sauna, and Turkish steambath, offering a collection of results-driven treatments.
Raffles Istanbul features the Bosphorus Lounge, which offers a rooftop setting with stunning panoramic views of the city. This space provides exclusive benefits for guests staying at the hotel, combining an environment to work or relax with an exceptional view.
Business travelers at Raffles Istanbul can benefit from high-speed Wi-Fi and our 8 meeting rooms. Each guest room includes a business desk with an adjustable lamp and a safe large enough for a laptop. Breakfast is served daily at Isokyo from 07:00 AM to 11:30 AM.
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