Raffles Istanbul 5 stars

Dear Peta Al R., Thank you for taking your precious time to share with us the details of your recent experience at Raffles Istanbul. We are delighted to learn that you have enjoyed your personalized stay and the services given by our enthusiastic staff. Our main asset is our staff and we believe that only people can make a difference when you compare equivalent hotels in terms of emotional luxury. Your motivating comments were shared with the rest of the team on your behalf with great pleasure. We look forward to welcoming you back soon for another splendid experience. Sincerely, Andrew Steele General Manager

Dear Guest, Thank you for taking your precious time to share with us the details of your recent experience at Raffles Istanbul. We are delighted to learn that you have enjoyed your stay and your motivating comments were shared with the rest of the team on your behalf with great pleasure. We look forward to welcoming you back soon for another splendid experience. Sincerely, Andrew Steele General Manager

Dear Aisha B., Thank you for taking your precious time to share with us the details of your recent experience at Raffles Istanbul. We are delighted to learn that you and your mother have enjoyed every single moment of your stay and your motivating comments were shared with the rest of the team on your behalf with great pleasure. We look forward to welcoming you back soon for another splendid experience. Sincerely, Andrew Steele General Manager

Dear Mostafa D., First and foremost, we would like to extend our sincerest gratitude for choosing Raffles Istanbul for your recent stay and for taking the time to provide us with your valuable feedback. We are delighted to learn that you were pleased with the location of our hotel, the quality and cleanliness of our rooms, and the professionalism of our staff. Our primary goal is to provide our guests with a luxurious and seamless experience, and we are glad to have met your expectations in these areas. However, we genuinely regret to hear about your concerns related to the variety and quality of our breakfast, the offerings in our mini-bar, and the pricing of our room dining. Our intention is to provide a diverse and quality range of choices for our guests, and we apologize if we fell short in this regard. Regarding the pricing of items in the mini-bar, we would like to clarify that all our items have their respective prices listed on our QR code menu. Additionally, we provide a printed menu for in-room products. We sincerely apologize for any oversight or miscommunication from our end that may have caused confusion during your stay. We understand your concerns about the room dining prices. At Raffles Istanbul, we aim to offer a balance of top-quality ingredients, culinary expertise, and exceptional service. However, we will certainly take your feedback into account as we review and refine our offerings and pricing strategy. Your comfort and satisfaction are of paramount importance to us, and we genuinely hope that you will reconsider your decision and give us another opportunity to serve you in the future. Once again, thank you for your feedback. We look forward to the opportunity of welcoming you back to Raffles Istanbul in the near future. Sincerely, Andrew Steele General Manager

Dear S., Thank you for choosing Raffles Istanbul for such a special event as celebrating your anniversary and for taking your precious time to share with us the details of your experience. We are delighted to learn that you have enjoyed your stay and especially the services given by the great team that we are proud of. It's true that only people can make a difference when you compare equivalent hotels in terms of emotional luxury. We also appreciate your constructive feedback about our breakfast buffet which will definitely help us to improve. Your motivating comments were shared with the rest of the team on your behalf with great pleasure. We look forward to welcoming you back soon for another splendid experience. Sincerely, Andrew Steele General Manager