Rixos Premium Tekirova Hotel 5 stars

I was extremely happy with the stuff and the hotel. The place was spotless, food was great. The place is big so you can change a few places during the vacation. The only annoying thing was that the sunbeds on good location get reserved by leaving towels by other guests. This place is also great for kids. I would love to come back!

Overdelivered all expectations.

From the food, to the location, to workers' attitudes and the resort lay out it was an excellent experience for the whole family. There are a lot of activities on offer for adults as well as kids. I want to thank Ahu Filiz who personally organised this trip for us, I want to also thank Yonca and Eylul from the entertainment team as they have a genuine way in making guests feel welcome and at ease.

Perfect sea, service, restaurants, entertainments (both evening shows and activities across the day). 3rd time here. And I am sure will get back next year as well.

I had a great time with my wife and two sons. I would only recommend the following for your resort as I am in the business as well and know what it means customer satisfaction: 1. Change the buggys, trucks, etc from gas to electric. There were many of them traveling on the roads where the smell was evident and not good also for the health of everyone specially the children. 2. Maintain better the water part where the ducks and other animals were so it looks much clean and satisfactory also for videos and pictures. 3. Put tik tok and other grear, funny boards in some parts of the hotel outside and inside so that when people make pictures Rixos will be even more seen in social media for people who have many friend and have many followers. 4. Have mascots different ones daily at the beach and pool and give children ballons or small candies so that they enjoy and make pictures with their favorite ones like micky mouse, sponge bob etc. Give the children also some caps and t-shirts with Rixsos to put then on and make the pictures with the mascots so when they guests put the pictures in their stories and social media many friends and followers will see the Rixsos brand and probably choose to visit. 5. Improve the internet connection specially at the beach side where many times there was no internet. 6. Change the card locks with cards that need to put inside to turn on the energy at the room. Many times the tv, lights and air conditioning has been left on even when we were not in the room. This will save you a lot of money at the electricity bill. 7. Leave a thank you letter and small present at the last day when the guests leave so that it gives a great last good impression at the guests which everyone would appreciate and talk about it with their friends and family when they go back home. Those are just some of the parts I would improve. I have also some more ideas but for now I wanted to share those with you. Thank you.

We were 5. 3 kids,me and my wife. We found a lot of advantages at staying at Rixos Tekirova. Our older kids (6 and 9 y.o.) were deeply involved in kids’ activities, aqua fun, show time and so on. We also appreciate the option for the baby room for U1 kids. It’s been rather convinient for us. The food and a la carte restaurants were very good. The beach as well. The gym is superb. The evening shows were honestly speaking not always great. Once or twice they’ve been good. All the other positions were fantastic! We’re gonna come back there

The hotel was good overall. Nice territory, good slides, good food, nice beach, interesting shows. Workers are nice and polite, chefs are good and waitresses at hall were perfect, always paid attention to what we wanted and gave us good recommendations based on our preferences. Workers at the beach were nice too. They did everything fast and you did not have to wait so long. BUT waitresses in dining room were horrible. Most of the time they did not even come to our table and we had to take drinks by ourselves. Or if they even took our order, it could take a lot of time or they never gave us our drinks. Also they did not take empty plates and just went near us and didn't pay any attention to that. They are trying to serve as much people as possible and in result it is bad. Because near some people could be 2 waitresses, near some 0. Also, there are some problems with cleaning. They did not change bed sheets every day, even though they had to, they did not pay attention to the used things, for example toilet paper. They did not bring any for 2 days. I think it is not the level of Rixos. Previous hotels Rixos in which we stayed were much more better.

Words can't be finded to describe the marvellous experience and the beautiful days passed at Rixos. I want to thank all the staff for their love and serving. Looking forward to see you soon.

The location and nature of the hotel was perfect,but the management and directory of the hotel is too far to reach Rixos management Quality. I am for many years a Rixos customer where I have stayed in nearly all Rixos Hotels all over the world and many times. This stay was the 3rd time in Rixos Tekirova but the hotel management prefered to consider me as a gold Accor member instead of Rixos Customer! When we have checked in in the hotel room there was a big spider,the bell-boy was afraid to catch it so we have called the reception after 20 minutes someone came with chemicals and killed the spider,the air-co was not working properly after 3 times calling no one showed up! The next day they came to check the air-co which was really funny! No room change no apologisez,it is not like Rixos! It gives the feeling that this hotel management is not Rixos management . It is a pitty to see such a beautiful hotel's standarts went down as a typical hotel and not Rixos.

Friendly and close interest of staff,nature and sea,for holidays complementary elemets.In short,If you want to relax and return to work life,I recommend you to visit the place...There are ancient places to see nearby also!I would like to emphasize that there is a place you would say good luck