Rixos Premium Tekirova

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Rixos Premium Tekirova 5 stars

Customer review rating (ALL Rating) 4.5/5 2,946 reviews

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Description

Hotel extras

  • 30.000 m² Kids club

  • Perfect location

  • Aquapark

  • Large Adventure Park

  • Villa concept

Hotel location

Rixos Premium Tekirova

Tekirova Beldesi P K 137, Kemer
07995 ANTALYA
Turkey

Telephone +90 242 821 40 32

Fax +90 242 821 40 44

Contact email

  • ANTALYA AIRPORT:  STRAIGHT HOTEL GATE

  • ANTALYA CENTRAL COACH:  STRAIGHT HOTEL GATE

  • ANTALYA CITY CENTER:  STRAIGHT HOTEL GATE

  • KEMER CITY CENTER:  STRAIGHT HOTEL GATE

  • TEKIROVA CITY CENTER:  STRAIGHT HOTEL GATE

  • By plane

    ANTALYA AIRPORT At 73km / 45.36 miles

GPS:36.50875, 30.53762

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews for
Rixos Premium Tekirova

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,946 reviews

TripAdvisor Rating  4.5/5  4,653 reviews

well located and spacious hotel

Customer review rating 4.0/5

Tomas Families - Confirmed reviews ALL

Hotel was nice, but at the same time the room was overdue on renovations. Power outlet was falling out in the bathroom, cupboard door handle was falling off, air conditioning was not working properly. In deluxe rooms with garden view, you are actually facing adjacent hotel and some air ventilation machines, therefore the sound was way too loud when you open the balcony doors (if air conditioning would be working properly, there would not be any need to open the balcony doors anyway). Bed mattres was too soft for me, pillows could also be lower. Other than that - rooms were sparkling clean, air conditioning was not directed to sleeping area (if it was working properly it would be great), cleaning staff was polite and helpful. TV was a bit outdated, no modern apps like youtube or netflix. All the facilities are spread out, so all the guests can be spread apart as well, reducing crowd formations. Towel stations at some pools were located at some random spots, would be better to have them either visible from the pool area, or indicated somew how where they are located. Food was delightful in the main restaurant area, coffee was best in la pateserie desert area and next to ice cream place. In other areas coffee is moderate. Overall food selection was huge. Kids area was well kept, kids shows in the evening were entertaining for our 3 year old. Mostly all service staff had hard time understanding english, most are better understanding russian. Beach was tidy, the shore line was made of smaller-bigger stones so painfull to go in and out of water (at least not accessible for children), the water gets deep fast. Good enough sports gear at the fitness center.

Dear Tomas S., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. Your comments and suggestions we have been takin to our consideration .We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Great family holiday

Customer review rating 5.0/5

Erika Families - Confirmed reviews ALL

We had nothing but only the best experience staying at Rixos. It was great from the beginning all the way till the end of the holiday. Food was delicious, children entertainment was great and overall the atmosphere in the hotel was very good.

Dear Erika D., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

The best hotel we gave been!

Customer review rating 5.0/5

Anastasija Families - Confirmed reviews ALL

Excellent Hotel, all aspects of this hotel was perfect

Dear Anastasija V., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Perfect stay

Customer review rating 5.0/5

Aura Families - Confirmed reviews ALL

It was a pleasure to stay in Rixos Premium Tekirova. We really enjoyed everything, starting the staff, food, room, animation - everything was perfect! We are looking forward to visit this hotel again!

Dear Aura C., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Beautiful location, very nice environment

Customer review rating 5.0/5

Ikram Couples - Confirmed reviews ALL

Everything was perfect and I would like to thank you for the well treating in my birthday

Dear Ikram A., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Very good stay for our family

Customer review rating 5.0/5

Mantvydas Families - Confirmed reviews ALL

Thank you for very good customer service and hospitable feeling during our holidays

Dear Mantvydas Z., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Great family hotel located perfectly between mountains. The food was absolutely amazing and available all day and night. The customer service was very professional and everyone working had a smile on their face. I would highly recommend this hotel to all families looking to have a great vacation in Turkey.

Dear Burak A., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Another excellent break

Customer review rating 5.0/5

Steve M. Couples - Confirmed reviews ALL

We have had another excellent visit to the hotel. It was our first visit since the covid pandemic and it was good to see that the hotel has managed to retain the majority of the core staff. We stayed in pool villa 5180 which was only 3 down from our previous room which we had requested. The room was of good standard and South facing. I must mention the minibar staff. On our last visit, there was a snack provided which I enjoyed (Cubuk Kraker). I asked the minibar staff if it was still available but was told that you had not offered that snack for 3 years. However, later that same day, he came back with some, and I was provided with them for the rest of our stay. A good example of the excellent customer service that you provide. I must make a special mention for some of your staff members who helped to make our stay special and who showed particular skill at their jobs. Firstly Mr. Birol Aytekin, Birol is always busy but is quick to spot any issues that arise. He always has time to say hello and is a good example to the staff working below him. Also all the team at the food court, especially Yilmaz, Gokhan and Bedirhan who remembered us from our last visit. Also I cannot remember their names but the minibar team were always kind and professional, and our room cleaner did a fantastic job and was always friendly. We had thought that next year we would go to the Rixos in Sharm el Sheikh, but given the quality of our stay and your excellent staff we will probably just book to come back to you next year. Kindest regards, Steve and Amanda M. (rm5180, 4/12-4/26)

Dear Steven M., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Customer review rating 4.0/5

Evgenia A. Families - Confirmed reviews ALL

Service, hotel territory, kids club - perfect....But for high value i would prefer to see renewed furniture, as cupboard was very old and to open it - you had to use force, and it was really very small, we couldn't place all our clothes. Headboard of bed was very dirty. In room was very cold, and one blanket wasn't enough to get warm.

Dear Evgenia A., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team.We are sure that this feedback will serve as A. encouragement to all of our staff as we strive to continuously improve the quality of our services. We took to considerance all your remarks about furniture. Every year we are improve our concept and doing changes Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

excellent stay

Customer review rating 4.5/5

Neli Y. Families - Confirmed reviews ALL

Everything is very well organized. Food ,аnimation for children and adults and service are world class

Dear Neli Y., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Comfortable stay, vast amount of choice

Customer review rating 4.5/5

Jodie Solo - Confirmed reviews ALL

Comfortable room with lots of lovely amenities. Staff were attentive and friendly. Food choices were great, and although I never got a space in one of the a la carte restaurants during my stay I heard great things from other guests. Only downside to my stay was the check in/put process. As a solo guest I kept getting pushed to the back of the line so staff could speak to larger groups of guests. Check out process the exact same happened, although I was stood waiting a family then showed up, and was seen to first with lots of questions about their stay etc. While I was just asked for my key, all guests should matter, and it was only at the reception area that I felt this.

Dear Jodie P., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Fantastic location and excellent service

Customer review rating 4.5/5

Hasan D. Couples - Confirmed reviews ALL

I spent 3 nights at Rixos hotel and I regret I didn't book more nights at this hotel because the location and private beach are very nice. The servises are very good as well. You feel you are on an island .

Dear Hassan Ramadan D., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Awsome vacation

Customer review rating 5.0/5

Farooq A. S. Families - Confirmed reviews ALL

Amazing food. Amazing service. Very friendly atmosphere.

Dear Farooq Anwar S., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

Excellent stay

Customer review rating 5.0/5

Yury Families - Confirmed reviews ALL

One of best vacations we experienced

Dear Yury N., We very much appreciate your comments regarding your stay at the Rixos Premium Tekirova. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Tekirova Hotel Management

A great place to spend your holidays

TripAdvisor rating 5.0/5

Stefan V TripAdvisor review

A great value for relaxing holidays. Nice beach, great pools, good food and a nice upgrade to a pool villa (ALL Diamond Status). 100% recommendation! The price in the beginning of the season was also very attractive!

Dear Srefan V, Thank you for your great review! I'm delighted you and your family were able to experience Rixos Premium Tekirova hotel. Each and every member of our team are here because they understand how to go the extra mile and make our guests' stay a uniquely memorable experience. I am so happy they made such an indelible mark on your visit and can't wait to share the feedback with them directly. I am sure they would want me to pass along to you how much of a joy it was to host you during your visit. Sincerely, Tahir Altınklaya General Manager

Lack of Customer Relations

TripAdvisor rating 2.0/5

tmkus TripAdvisor review

Before i made my reservation, i called the hotel to Mr. Batu from customer relations and explain my expectations about to use a la carte restaurants and it is the ony reason i am going to make my reservation. Customer relations stated that when i arrive i can use the a la carte restaurants. When i arrive, my first duty was after check in to reserve a table from restaurant but they said that only 4 night stayers can use. I asked to pay extra but even that i couldnt during my accomodation, 3 nights, i couldnt use the restaurants. It was totally lie when i asked before my reservation. I feel like cheated. When i explained this to Ms. Merve from customer relations she said they are going to check with their manager and inform me the day after i arrive, but she didnt.

Dear”tmkus”, Thanks for your feedback and we are sorry that you are was unhappy with experience at our hotel. We take into consideration all the factors and will try give the bestest service im the future. Sincerely, Tahir Altınkaya General Manager

Very Bad Management and Directory

TripAdvisor rating 2.0/5

Ozertuncay Families - TripAdvisor review

The location and nature of the hotel was perfect,but the management and directory of the hotel is too far to reach Rixos management Quality. I am for many years a Rixos customer where I have stayed in nearly all Rixos Hotels all over the world and many times. This stay was the 3rd time in Rixos Tekirova but the hotel management prefered to consider me as a gold Accor member instead of Rixos Customer! When we have checked in in the hotel room there was a big spider,the bell-boy was afraid to catch it so we have called the reception after 20 minutes someone came with chemicals and killed the spider,the air-co was not working properly after 3 times calling no one showed up! The next day they came to check the air-co which was really funny! No room change no apologisez,it is not like Rixos! It gives the feeling that this hotel management is not Rixos management . It is a pitty to see such a beautiful hotel's standarts went down as a typical hotel and not Rixos.

Dear "Ozertuncay", Thank you for sharing your recent experience at Rixos Premium Tekirova and for taking your valuable time to provide us with your feedback. We do apologize for some issues you experienced during your stay. We are sad that you are having some technical problems with A/C. I assure you that the staff tried to do everything possible to correct that technical problem comfort and satisfaction of our guests is important to us so we'll be sure to address your concerns with the appropriate members of our team so that we may improve moving forward. Looking forward to welcoming you to Rixos Premium Tekirova once again! Best regards, Faruk Karaca General Manager

Do you want to relax away from work stress?Don't be late!

TripAdvisor rating 4.0/5

Getaway51941971604 Families - TripAdvisor review

Friendly and close interest of staff,nature and sea,for holidays complementary elemets.In short,If you want to relax and return to work life,I recommend you to visit the place...There are ancient places to see nearby also!I would like to emphasize that there is a place you would say good luck

Dear "Getaway51941971604", Thank you for your valuable feedback which will certainly enable us to measure and improve our performance of hospitality services. We appreciate the time and effort taken by you and look forward to receiving you at Rixos PremiumTekirova with the opportunity to be of service to you again. Sincerely, Faruk Karaca General Manager

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