TUI Magic Life Rixos Beldibi +16 5 stars

Customer review rating (ALL Rating) 4.2/5 1,185 reviews

TUI Magic Life Rixos Beldibi +16 - Image 1
TUI Magic Life Rixos Beldibi +16 - Image 2
TUI Magic Life Rixos Beldibi +16 - Image 3
TUI Magic Life Rixos Beldibi +16 - Image 4
Beldibi Kemer, 07985 ANTALYA, Turkey

Description

Hotel extras

  • Relaxing atmosphere

  • Holistic relaxation program

  • Natural beauty

  • Cozy & Elegant

  • Personal Touch

Our accommodation(s)

Hotel location

TUI Magic Life Rixos Beldibi +16

Beldibi Kemer
07985 ANTALYA
Turkey

GPS:36.71341, 30.56425

Telephone
Fax +90 242 824 97 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,185 reviews

TripAdvisor Rating  4.0/5  91 reviews

Certificate of excellence 2024

Don’t stay here if your looking for a 5 star hotel

TripAdvisor rating 2.0/5

Mary C Families - TripAdvisor review

Stayed for new year, This hotel is NOT a 5 star at the most A3, staff have very limited English , reception staff were not very friendly or helpful ,when we checked in they didn’t tell us anything about the hotel or where and when we could get food. When we did find the restaurant the food was absolutely disgusting bland and boring same food everyday!!. On there app they say evening entertainment but there wasn’t any,Didn’t see a TUI rep all the time we were there.

2 star in 5 star clothing - Service from hell.

TripAdvisor rating 1.0/5

N K TripAdvisor review

I would not recommend this hotel to anyone expecting a true 5-star experience. This was a 2-star experience at best. While the rooms are somewhat clean at first glance, it’s hard to ignore the peeling wallpaper and worn-out furnishings that suggest a lack of proper maintenance. This immediately set the tone for a disappointing stay. The staff were shockingly rude and dismissive. Even the simplest requests, like asking for extra pillows, were ignored. Despite being promised multiple times, the pillows never arrived, which made the service feel frustratingly unreliable. Additionally, inquiries about allergens in the food and recommendations for local activities were met with indifference and, at times, outright argumentativeness. It felt as though the staff were unwilling to help or simply lacked the training needed to provide proper hospitality. Considering this is a Turkish hotel operating under the international brand TUI Blue, one would expect a higher standard of service, particularly when catering to a diverse, global clientele. At the very least, it would be reasonable to have staff members who speak conversational English, as this is the bare minimum for an international establishment. Unfortunately, it was difficult to communicate even basic concerns, which added to the frustration and made us feel unwelcome. Clear communication is essential for a smooth and enjoyable stay, and the lack of it here was both surprising and disappointing. The dining area was another low point. Stray cats wandered freely through the space, which was not only unhygienic but also quite off-putting. As for the advertised amenities, the indoor pool was tiny—nothing like the promotional photos—and hardly worth mentioning. The shower head in the bathroom was leaky and sprayed water unevenly, making what should have been a relaxing experience feel like a chore. To make matters worse, basic amenities like robes and non-set menu drinks came with additional charges, which is unheard of for a supposed luxury hotel. Overall, this experience was a far cry from the level of service, comfort, and attention to detail one would expect from a 5-star establishment. Save your money and book elsewhere.

Disappointingly not a 5 star all inclusive service holiday.

TripAdvisor rating 1.0/5

Dracc1 Friends getaway - TripAdvisor review

Totally disappointing! If you are looking for a 5 star service all inclusive holiday, this is NOT the hotel for that. While the hotel is clean, the staff couldn’t care less. Most of the food servers couldn’t even make an effort when asked about allergens or what was in the food because they don’t speak English. Why would an international brand employ non staff that can’t answer simple food questions? The hotel is not by any TUI standards all inclusive. Drinks are tagged premium, robs are extra charge, bar terrible local wine and one type of cocktail. The food is minimal basic. If you are arriving at night, make sure you get take away on your way in or you will have to settle for cheap dry white bread sandwiches with two small slices of what looks like salami (the servers response was that he didn’t know what it was because he is a bar tender not a waiter)and two leaves of lettuce. Having been to TUI BLUE SIDE for the new year’s week,where for less money, the service was 6 star, his hotel passes for a 3-4 star. If I just wanted a hotel to stay in the it could be fine, but I booked a TUI all inclusive and was disappointed from the moment I walked.

Good stay but not good service and limited alcohol options

Customer review rating 2.5/5

Rohit M. Friends - Confirmed reviews ALL

Hi team, the stay was ok, the room was nice and view was great however when it came to service such as asking housekeeping team to stock the water or other items in the room we were denied everytime and were to grab from the bar at mighnight. How would you expect customers especially who are ill to walk to the bar on ground floor and collect items?

Dear Rohit M., Thank you for taking the time to tell us about your experience at the TUI Magic Life Beldibi +16. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At TUI Magic Life Beldibi +16, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

BEAUTIFUL HOTEL

TripAdvisor rating 5.0/5

gary f TripAdvisor review

A BEAUTIFUL CLEAN AND SPOTLESS HOTEL STAFF COULDNT DO ENOUGH FOR YOU AND VERY HOSPITABLE THE GARDENS ARE SO WELL KEPT AND LOTS OF SUNBEDS AROUND AND ABOUT THE FOOD WAS VERY GOOD ONLY ONE THING ALOT OF GERMAN FOOD ESPECIALLY AT BREAKFAST AS THEIR ALOT OF GERMAN GUESTS BUT NOT A BIG PROBLEM THE A LA CARTE LAVANTE WAS LOVLEY TURKISH FOOD AND THE WAITER VERY PROFFESIONALAS IT WAS MY HUSBANDS BIRTHDAY ON ARRIVAL A BIRTHDAY CAKE WAS GIVEN TO HIM FROM THE STAFF SUCH A LOVELY THOUGHT COUDNT FAULT THIS HOTEL ENTERTAINMENT MADE EVERY NIGHT FUN WITH LOTS OF VARIOUS THINGS TO DO WELL DONE TO THEM ALL WE WILL RETURN NO COMPLAINTS AT ALL GREAT WEATHER TOO WHAT MORE COULD YOU ASK FOR.

Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hospitality, and beautiful surroundings of our hotel. It’s fantastic to know you found plenty of sunbeds, enjoyed the variety of food, and had a memorable experience at our Levante à la carte restaurant. We’re especially delighted that we could make your husband’s birthday special with a cake—our team always strives to go the extra mile to make your celebrations unforgettable. Your kind words about our entertainment and overall experience mean so much to us. We’re happy you enjoyed the great weather and that you had a flawless holiday. We can’t wait to welcome you back soon! Warm regards, TUI Magic Life Beldibi Hotel Management Team

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Other web-users rate our hotel

  • 731 reviews 8.9/10 Location
  • 1,077 reviews 8.4/10 Room
  • 2,211 reviews 8.6/10 Service
  • 29 reviews 7.5/10 WiFi
  • 1,511 reviews 6.9/10 Food
  • 936 reviews 8.6/10 Amenities
  • 775 reviews 8.6/10 Cleanliness
  • 528 reviews 7.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.