Club Privé By Rixos Belek 5 stars

Customer review rating (ALL Rating) 4.7/5 44 reviews

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Belek Mahallesi Kongre Caddesi, 7506 ANTALYA, Turkey

Description

Our accommodation(s)

Hotel location

Club Privé By Rixos Belek

Belek Mahallesi Kongre Caddesi
7506 ANTALYA
Turkey

GPS:36.843156, 31.092727

Telephone
Fax +90 242 710 19 19

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  44 reviews

TripAdvisor Rating  5.0/5  1,353 reviews

Certificate of excellence 2025

Customer review rating 1.0/5

Pascal G. Families - Confirmed reviews ALL

We have visited this private club twice a year and have always appreciated the environment and facilities. Unfortunately, our most recent stay highlighted some recurring challenges that ultimately made us decide not to return. The booking process has consistently been complicated — we’ve never been able to simply use official reservation links, and each stay seemed to require an alternative method or special instructions for payment. For a property of this caliber, a smooth and transparent booking experience should be standard. During this stay, unclear communication and inconsistent policies resulted in a €390 charge for VIP airport access. When discussing the matter with management, the decision was made to proceed with the charge rather than prioritize guest loyalty. While the amount itself is not the concern, the principle and approach to customer care were disappointing. After many repeat visits, it became clear that retaining returning guests was not seen as a priority in this situation. As a result, we are considering returning to Maxx Royal for future stays, where we have always experienced clear communication and consistently attentive service. This property has many strengths, but guest relationship management and booking clarity are areas that would benefit from improvement.

Customer review rating 5.0/5

James L. Families - Confirmed reviews ALL

taken care of, very good service from all staff

Disappointing Service Experience & Booking Difficulties

TripAdvisor rating 1.0/5

Pascal G TripAdvisor review

We have visited this private club twice a year and have always appreciated the environment and facilities. Unfortunately, our most recent stay highlighted some recurring challenges that ultimately made us decide not to return. The booking process has consistently been complicated — we’ve never been able to simply use official reservation links, and each stay seemed to require an alternative method or special instructions for payment. For a property of this caliber, a smooth and transparent booking experience should be standard. During this stay, unclear communication and inconsistent policies resulted in a €330 charge for VIP airport access. When discussing the matter with management, the decision was made to proceed with the charge rather than prioritize guest loyalty. While the amount itself is not the concern, the principle and approach to customer care were disappointing. After many repeat visits, it became clear that retaining returning guests was not seen as a priority in this situation. As a result, we will be returning to Max Royal for future stays, where we have always experienced clear communication and consistently attentive service. This property has many strengths, but guest relationship management and booking clarity are areas that would benefit from improvement.

Astonishing experience

TripAdvisor rating 5.0/5

Arda B TripAdvisor review

Perfect holiday with room, pool, beach, food and beverage and esprcially service. Thanks to all stuff and management for this amazing experience.

Dear Arda, Thank you so much for your kind words! We’re delighted to hear you had such an amazing experience and enjoyed every part of your stay. It was a pleasure to host you, and we hope to welcome you back soon! Warm regards, Your Club Privé by Rixos Belek Team

Absolutely perfect!!

TripAdvisor rating 5.0/5

Mihai N TripAdvisor review

Our stay at Rixos belek was nothing less than excellent! The whole experience started as soon as we landed with the premium transfer from thw airport, got to the villa and our concierge was waiting there for us with flowers and champagne. Everyday we had full support from the staff and they were so so helpful and allways with a smile on their faces!!!! Food amazing, loads of activities for children and adults too. There is absolutly nothing I can complain about! Many many thanks to the amazing staff that made our holiday perfect!!! Will sure come back next year!

Dear Mihai, Thank you very much for sharing your wonderful feedback! We are truly delighted to hear that your stay at Rixos Premium Belek was absolutely perfect from start to finish. It’s great to know that you enjoyed the warm welcome, the comfort of your villa, the delicious food, and all the activities for both children and adults. Your kind words about our team mean a lot — we’re thrilled that their hospitality made your holiday so memorable. We’ll be sure to share your appreciation with everyone who contributed to your experience. We can’t wait to welcome you back next year for another fantastic stay! Warm regards, Your Club Privé by Rixos Belek Team

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Other web-users rate our hotel

  • 10 reviews 10/10 Location
  • 13 reviews 8.5/10 Room
  • 40 reviews 9/10 Service
  • 24 reviews 8.9/10 Food
  • 14 reviews 9.8/10 Vibe
  • 13 reviews 9.2/10 Amenities
  • 10 reviews 9.5/10 Beach
  • 7 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.