Rixos Sungate Hotel 5 stars

Customer review rating 4.3/5 8,560 reviews

Rixos Sungate
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • All Inclusive resort

  • World Class Sport coaches & training programmes

  • Professional entertainment

  • Convention Center

  • Beach & Party

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • TennisPaying
  • Beach and water sports
Catering
  • Breakfast
  • 15 restaurant(s)
  • 14 bar(s)
Business services
  • 20 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Rixos Sungate

Ciftecesmeler Mevkii Beldibi
Kemer

antalya
turkey

Tel: +902428240000

Fax: (+90)2428240113

Check-in from 14h00

Check out up to 12h00

  • ANTALYA CITY CENTER :  ANTALYA BUSES HOTEL GATE

  • ANTALYA MUSEUM :  ANTALYA BUSES HOTEL GATE

  • AQUARIUM :  ANTALYA BUSES HOTEL GATE

  • DUDEN WATERFALL :  ANTALYA BUSES HOTEL GATE

  • KEMER CENTER :  KEMER BUSES D400 MOTORWAY

  • KURSHUNLU WATERFALL :  ANTALYA BUSES HOTEL GATE

  • MINCITY MUSEUM :  ANTALYA BUSES HOTEL GATE

  • OLIMPOS :  FINIKE BUSES D400 MOTORWAY

  • PHASELIS :  FINKIE BUSES D400 MOTORWAY

  • TAHTALI :  FINIKE BUSES D400 MOTORWAY

  • ULUPINAR :  D400 MOTORWAY WEST DIRECTION FROM HOTEL

  • By plane

    ANTALYA AIRPORT At 72.42km / 45 miles

GPS :36.70208, 30.5727

Our accommodation(s)

Standard Room, Mountain View

Accessible room
  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Standard Room, Sea View

Accessible room
  • Max. number of persons: 4
  • Area: From 38 / 409 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

LA PATISSERIE

Type of cuisine: International

Serving home made Turkish and international pastries, desserts and sweats, Patisserie Cafe is a great alternative for our guests to have a little chat with friends along with their tea and coffee.

Lunch

  • Mon
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RIXY KINGDOM YUMMY RESTAURANT

Type of cuisine: International

Every single detail has been considered with a focus on children... Children will have fun and parents will have a break from parenting at Rixy Kingdom. The Rixy Kingdom Yummy Restaurant takes children's culinary taste seriously.

Lunch

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RESTAURANT TURKUAZ

Type of cuisine: International

Open buffet selections from the world cuisine, diet food and kids' buffet are served all together at the Turkuaz Restaurant. Serving excellent tastes from world and from the local cuisine on theme nights accompanied by the appropriate ambience.

Lunch

  • Mon
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Dinner

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RESTAURANT SUPREME

Type of cuisine: French

Very special tastes from the French cuisine... Serving à la carte, the Supreme Restaurant is in the VIP Area and only available to the guests staying in the villas and special rooms. Dinners are the gourmet's festival at the Supreme Restaurant.

Dinner

  • Mon
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RESTAURANT TEPPANYAKI

Type of cuisine: Japanese

The competent chefs on the world-famous traditional Japanese Teppanyaki stone and grill offer you a suprising experience with memorable tastes. The Restaurant has an outdoor seating capacity of 44. (Teppanyaki stone capacity 20, grill concept capacity 24)

Dinner

  • Mon
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MERMAID A LA CARTE RESTAURANT

Type of cuisine: Mediterranean

A magnificent feast is awaiting you at the Mermaid Restaurant serving the most delicious fresh sea food from the rich depths of the Mediterranean. (Subject to extra charge)

Dinner

  • Mon
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SATAY HOUSE

Type of cuisine: International

Serving appetizing and inviting tastes from Far East, Satay House is an experimental and delicious alternative for our guests.

ALARA SNACK

Type of cuisine: International

Bordering the sea, the Alara Snack is the master of titbits and delicacies, including baked potato, pita, döner, spaghetti or French fries.

Lunch

  • Mon
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THAI NOODLE HOUSE

Type of cuisine: International

Offering delicious pasta alternatives from Far East, Thai Noodle House is the right spot for our guests to have a quick and delicious taste.

CACTUS A LA CARTE RESTAURANT

Type of cuisine: International

A delicious stop to chill out in the evening. The Cactus Restaurant serves hot and spicy dishes from the Mexican cuisine as well as delicious fajitas in a stunning backdrop with a spectacular seascape. The restaurant has a seating capacity of 90.

Dinner

  • Mon
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LA ROSETTA RESTAURANT

Type of cuisine: Mediterranean

Tastes of the blue Mediterranean... Magnificent pizzas, pastas.... The smell of thyme carried from the mountain tops. A sweet breeze accompanied by live music in the background... Serving à la carte, the restaurant has a seating capacity of 80.

Dinner

  • Mon
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MANDARIN A LA CARTE RESTAURANT

Type of cuisine: International

The chefs from the Far East, original flavours, a calm environment and simple elegance.... The Far Eastern cuisine is calling you. Serving à la carte, the restaurant has a seating capacity of 40. Reservation is necessary.

Dinner

  • Mon
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VERANDA

Type of cuisine: International

Offering a late breakfast, dinner, night meal and snack, Veranda Restaurant is a great alternative for our guests planning their schedule.

Lunch

  • Mon
  • Tue
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AEGEAN A LA CARTE RESTAURANT

Type of cuisine: Regional

Two neighbouring countries on both coasts of the sea and the unique interpretations of two similar cuisines. The Aegean Restaurant offers specialities and appetizers from the Turkish and Greek cuisines with unforgettable tastes and an elegant atmosphere.

Dinner

  • Mon
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BONZAI A LA CARTE RESTAURANT

Type of cuisine: Japanese

Interesting specialities and sushi from the Japanese cuisine... Prepared by competent master chefs, sushi is the most creative delicacy of the Japanese cuisine and an indispensible flavour of oriental dinners. The restaurant has a seating capacity of 40.

Dinner

  • Mon
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THE DEM COFFEE AND TEA HOUSE

Non contractual photo

Located at the entrance, The Dem Coffee and Tea House welcomes you with its tea and coffee alternatives, skilled baristas and tea sommeliers.

Lunch

  • Mon
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Dinner

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LOTUS BAR

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Time will fly away as you tap your fingers to the rhythm of the lounge music in the background sipping your drink from the cool glass... Continuous enjoyment in the company of friendly conversation... Come and enjoy the Lotus...

Lunch

  • Mon
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Dinner

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POOL BAR

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Under the blazing sun, take a cool break... The Pool Bar is the first destination for day-long refreshments and healthy drinks.

Lunch

  • Mon
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EXCLUSIVE CLUB

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Endless comfort, endless conversation... Superior entertainment in the VIP Area...

Lunch

  • Mon
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Dinner

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ALARA SOHO BAR 1 2

Non contractual photo

Let the entertainment begin with world-renowned DJs, performers and shows.... A wide selection of beverages accompanied by dancing and adrenaline are awaiting you at the Alara Show Centre.

Lunch

  • Mon
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Dinner

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PIANO BAR

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A stone's throw away from the reception of Port Queen, the Piano Bar is the meeting point at Rixos Sungate... Also hosts guide meetings.

Lunch

  • Mon
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ALARA BAR

Non contractual photo

Enjoy your drink every night at Alara Bar while watching our live shows.

Lunch

  • Mon
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Dinner

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VIP PIER BAR

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A private service for our guest at the VIP Pier, including alcoholic and soft beverages, tea and coffee and cocktails prepared according to their recipes on demand. Working Hours: 09:00-18:00 Free for VIP Pier occupants.

Lunch

  • Mon
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SEASIDE DRINKS KIOSK

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Providing canned soft drinks and bottled drinking water to our guests at the beach.

Lunch

  • Mon
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FANTASY BAR

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Withs its brand new and contemporary design Fantasy Bar serves our guests all day long.

Lunch

  • Mon
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WORLDCLASS FITNESS BAR

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Located at World Class Fitness Center, World Class bar offer our guests refreshing alternatives of aromatic waters and sparkling water.

Lunch

  • Mon
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VITAMIN BAR

Non contractual photo

Situated near our indoor pool, our vitamin bar serves fresh fruit juices and aromatic waters to our guests.

Lunch

  • Mon
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CHAOS DISCO BAR

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Enjoy your free drink from our all inclusive concept while entertaining yourself at our disco from Chaos Bar.

Lunch

  • Mon
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RIXY POOL BAR

Non contractual photo

A special treatment for our minor guests, Cappy fruits juices, ice-cream selections and soft beverages are served while accompanying adults can also enjoy hot beverages.

Lunch

  • Mon
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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 1,724

  • Maximum capacity: 2,800 people

Find out more

Our guest reviews for
Rixos Sungate

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,560 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,831 reviews

Very enjoyable holiday

Customer review rating 4.3/5

Peter R. Couples - 15/10/2020 Confirmed reviews ALL

The hotel staff were very accommodating to any needs and request. Very good level of service. The location food and facilities all exceeded expectations.

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Covid Safety rules was not reinforced

Customer review rating 4.3/5

Nevin H. Families - 14/10/2020 Confirmed reviews ALL

We arrived with our 85 years old mom for a short vacation. It was shocking to see other than staff, no guest was encouraged or reinforced to wear mask. It was the most uncomfortable 2 nights stay. If you have COVID concerns don’t pick this hotel chain. The rest of the service and accommodations were good.

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Hot nights without air conditioning

Customer review rating 4.3/5

Anton P. Couples - 14/10/2020 Confirmed reviews ALL

It was very hard to sleep all eight nights. Guest service did nothing. There was no room with a cold temperature where they could move us. The rest was terrible.

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Fantastic holiday

Customer review rating 4.3/5

Ian Couples - 13/10/2020 Confirmed reviews ALL

Lovely location and great entertainment. Good accommodation.

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

The best vocation

Customer review rating 4.3/5

Anonymous Friends - 12/10/2020 Confirmed reviews ALL

The cleaning was not so good. There was a lot of dust. Everything else was perfect

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department
Customer review rating 4.3/5

Kim Families - 11/10/2020 Confirmed reviews ALL

Rooms were ok cleaners wernt always there like other hotels food was terrible

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Good facility, poor room and sea conditions

Customer review rating 4.3/5

Mehmet Families - 10/10/2020 Confirmed reviews ALL

Positive : Kids club-one if the best, aqua park Negative : Room conditions not like standard Rixos quality, sea has too many sharp stones, VIP sea side has service, normal beach does not have??? Is it Rixos standard?, Rooms are too hot and technical department could not find a solution. Meals are not so delicious...

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Lovely hotel

Customer review rating 4.3/5

Phillip C. Couples - 09/10/2020 Confirmed reviews ALL

We had an amazing stay with you, the staff are very attentive & we’re always making a fuss over us. Everything was clean & the extra hygiene at the hotel is amazing, we felt very safe. The only thing we really missed was the zip wire wasn’t there & not much open, but what was , was great. I suppose the only thing we might say was was a downside was how rude , abrupt & pushy most of the Russian guests were. We felt for the staff having to be so polite to such rudeness, they are a credit to your hotel. Thank you so much for a fantastic holiday 7 again thank you to all the amazing staff.

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Amazing family holiday

Customer review rating 4.3/5

Michael N. Families - 09/10/2020 Confirmed reviews ALL

Room, facilities, food and staff service were all excellent

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Excellent Hotel

Customer review rating 4.3/5

Zoe S. Families - 08/10/2020 Confirmed reviews ALL

Hotel is amazing and the staff are lovely and very helpful

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Fantastic hotel

Customer review rating 4.3/5

Kaylie G. Families - 06/10/2020 Confirmed reviews ALL

We absolutely loved our holiday.

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Nice stay lovely staff

Customer review rating 4.3/5

Allan S. Families - 03/10/2020 Confirmed reviews ALL

A nice break for my family we enjoyed our stay a lovely hotel clean and the food was acceptable . Only down side was the thumping horrible music in the afternoon we were forced to go to the beach which was nice.

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Not a 5* hotel

Customer review rating 4.3/5

Hayley M. Families - 03/10/2020 Confirmed reviews ALL

It was a lovely break, but the hotel is solely catered for Russians. The food was cold at all times of the day. On 3 occasions I had to speak with the chef who cooked fresh food, but this shouldn’t have to happen. The DJ around the pool played Russian music constantly which was enough to give you a headache.

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Problems with safety in the room

Customer review rating 4.3/5

Anzhelika P. Friends - 02/10/2020 Confirmed reviews ALL

It’s a pity, but your housekeeping stole from our room 300$. We lived in a room 5310.

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Good holiday

Customer review rating 4.3/5

Gary H. Couples - 24/09/2020 Confirmed reviews ALL

Enjoyable holiday, but could of been better

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Excellent resort, beautiful location

Customer review rating 4.3/5

Nicola B. Families - 23/09/2020 Confirmed reviews ALL

This was the perfect location and resort for our family holiday. The food, service and hotel facilities were second to none. We were very impressed with the Rixy area for children and how this was managed and supervised, our children loved the activities available. We had a great family spa experience too - we can highly recommend the turkish baths. As a family we love music, however, the music by the pool area from 2pm onwards was very loud and quite intrusive. A change in genre from time to time, this may limit the impact from an overbearing beat! We will definitely return again, well done Rixos Sungate staff.

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

Şahane

Customer review rating 4.3/5

Saeid H. Friends - 22/09/2020 Confirmed reviews ALL

Şahane

Değerli Misafirimiz, Öncelikle Rixos Sungate Otelimizi tercih ettiğiniz ettiğiniz ve bu güzel düşüncelerinizi bizlerle paylaştığınız için sizlere çok teşekkür ederiz. Her zaman daha iyi hizmet sunmayı hedeflediğimiz bu yolda , sizlerin olumlu geri dönüşleri sayesinde motive olduğumuzu bilmenizi isteriz. Güler yüzlü ekibimizle,tadı damağınızda kalacak lezzetleri bir kez daha tatmanız, Rixos Sungate'in keyfini çıkarmanız için sizleri tekrar misafir etmekten mutluluk duyarız. Sizleri tekrar otelimizde ağırlamayı kalpten ümit eder, Esenlikler dileriz. Saygılarımızla Rixos Sungate Hotel Misafir İlişkileri Departmanı

Good stay

Customer review rating 4.3/5

Debbie Families - 21/09/2020 Confirmed reviews ALL

lovely clean hotel most staff are very helpful mainly roller blade waiters, wearing masks in the heat and always cheerful. Breakfast was the same if it wasn't for one waiter knowing what English black tea was I would never have got one, they kept bringing black Turkish tea I am aware I am in Turkey but we English like our tea, entertainment majority Russian though during the end of our stay there was more english ie singer, the music at night was constantly booming I wouldn't of minded so much if it wasn't constant remixes, why is the dj unable to play a full song I got up on the dance floor one night as I liked the song no sooner had I got on the floor the song changed as it had been mixed. There is no such thing as self service you now have to hold your plate up at the screens and point at the food you want, the food handlers will grab a handful of chips and put on your plate, some did use utensils but most used their hands with the same pair of gloves they had used in other foods. You constantly get bombarded with spa sales they don't understand no thank you. They are the only downside to the holiday, it is a lovely hotel and the ala carte food is amazing you can only have one a week, most of the restaurants and bars where closed but there was still plenty of food and drink I would go again once it is fully open to fully experience what they have to offer

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

great concept

Customer review rating 4.3/5

Ana C. Solo - 19/09/2020 Confirmed reviews ALL

l loved all but drinks. l could not drink anything beside water, all alcohol was not original and not on desered level.

Dear Valued Guest , First of all we would like to thank you for taking your time to post your feedback about your stay at Hotel Rixos Sungate. We are very sad to hear that you did not enjoy your holiday with us. It is really important for us to hear your experience and impressions. As Rixos Sungate , we aims to provide a truly unique experience. We always are trying to improve our quality service by listening to the feedback we receive from our guests and we have many services we provide which are establishment after guests feedback we are looking to provide new different something. The subjects you meant we would take into consideration with our department authorities as soon as possible and we will take the necessary precautions to present the best service for you immediately. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department
Customer review rating 4.3/5

Evie H. Friends - 19/09/2020 Confirmed reviews ALL

Really enjoyed staying here the staff were so polite, helpful and friendly. The atmosphere and the views was gorgeous and I would definitely visit rixos again! Well worth the money!!

Dear Valued Guest , First of all, Thank you very much for taking the time to write about your experience at Rixos Sungate Hotel. Our Hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We look forward to welcoming you back to our hotel in the future. Best Regards Rixos Sungate Hotel Guest Relations Department

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