Rixos Sungate - The Land Of Legends Access 5 stars

Customer review rating (ALL Rating) 4.3/5 3,265 reviews

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Description

Hotel extras

  • Sumptuous entertainment

  • World Class Sport coaches

  • Convention Center

  • Beachfront & Nature

Our accommodation(s)

Hotel location

Rixos Sungate - The Land Of Legends Access

Ciftecesmeler Mevkii Beldibi, Kemer
ANTALYA
Turkey

GPS:36.70208, 30.5727

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,265 reviews

Customer review rating 5.0/5

Singh R. Business - Confirmed reviews ALL

Good

Dear Valued Guest, We are extremely honored to receive your review of the services you experienced at Rixos Sungate Hotel. We have shared this wonderful review with all our staff and your satisfaction is a source of great pleasure for them. We look forward to you sharing your wonderful experience with other travelers. Your feedback on TripAdvisor.com will be an important guide for guests who will choose our hotel. You can use the link below to share your feedback: https://www.tripadvisor.com.tr/UserReviewEdit-g678226-d573203-Rixos_Sungate-Beldibi_Kemer_Turkish_Mediterranean_Coast.html We would like to thank you again for sharing your opinions about our services with us and for your valuable support, and we would like to state that we will be happy to serve you again on your next trip. Best wishes,

Customer review rating 4.0/5

Melfa D. Business - Confirmed reviews ALL

My room was spacious and comfortable, bed, bathroom, all was good. The curtains were falling off the rails, the carpets on the corridors need some renovation too as they appear very worn out. Other than that, I enjoyed my stay.

Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found your room spacious and comfortable and that you enjoyed your stay overall. At the same time, we truly appreciate your comments regarding the curtains and corridor carpets. Please be assured that your feedback has been shared with the relevant departments for review and necessary improvements. We hope to welcome you back to Rixos Sungate again in the future. Kind regards

Customer review rating 4.0/5

Awalin M. R. Business - Confirmed reviews ALL

Great location

Dear Esteemed Guest, Thank you for choosing to stay at our Rixos Sungate Hotel and for your feedback. We sincerely regret that your stay did not meet your expectations in some aspects. Your comments have been forwarded to the relevant departments for future improvements. We look forward to welcoming you again and providing you with a better service that better reflects our international standards and we will do our best to ensure that your next stay is even more enjoyable. Sincerely Regards

Customer review rating 4.0/5

Gottschalk R. Business - Confirmed reviews ALL

Huge resort with lots of possibilities. Friendly staff and great food.

Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our resort, found our team friendly, and appreciated the quality of our food. At the same time, we sincerely regret that the cleanliness of your room did not fully meet your expectations upon arrival. Your comment has been shared with our housekeeping team to ensure the necessary follow-up and improvements. We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Rixos Sungate for an even better stay in the future. Kind regards

Customer review rating 2.0/5

Chikkmagalur S. R. Solo - Confirmed reviews ALL

It was so sad to see there was no iron box in the resort and while we travel abroad it's necessary to have iron box in the room. very much disappointed by this. and also i see no tooth brush set or shaving set in the room. it was strange all the 3 days they never cared to place it in the room. In all the 5 star hotel i went the daily service people were replacing all the dental and shaving set.

Dear Guest, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not fully meet your expectations, especially regarding the in-room amenities. For safety reasons and in line with our hotel concept, irons are not placed in guest rooms due to fire risk. However, we do provide laundry and pressing services, and our team is always ready to assist guests with ironing requests when informed. Regarding dental and shaving kits, these amenities are available upon request and can be delivered to the room by our housekeeping team. We regret if this information was not clearly communicated during your stay. Your feedback is very important to us, and we appreciate you taking the time to share it. We hope to have the opportunity to welcome you again and provide you with a more comfortable experience in the future. Kind regards

Other web-users rate our hotel

  • 1,004 reviews 7.5/10 Location
  • 2,167 reviews 6.7/10 Room
  • 3,482 reviews 7.8/10 Service
  • 13 reviews 8/10 WiFi
  • 2,866 reviews 6.5/10 Food
  • 1,562 reviews 7.6/10 Amenities
  • 1,285 reviews 7/10 Cleanliness
  • 178 reviews 8.9/10 Wellness Area

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