Rixos Sungate - The Land Of Legends Access 5 stars

Customer review rating (ALL Rating) 4.2/5 2,889 reviews

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Description

Hotel extras

  • Sumptuous entertainment

  • World Class Sport coaches

  • Convention Center

  • Beachfront & Nature

Our accommodation(s)

Hotel location

Rixos Sungate - The Land Of Legends Access

Ciftecesmeler Mevkii Beldibi, Kemer
ANTALYA
Turkey

GPS:36.70208, 30.5727

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,889 reviews

Customer review rating 3.5/5

Ryan P. Couples - Confirmed reviews ALL

Firstly, I’d like to begin by saying that we had a very enjoyable time and really liked the hotel. With that being said there are a few improvements which would have improved the experience. Cons - Hotel staff were often distracted and multitasking, meaning it was challenging to get a drink at dinner - Staff would forget that you have asked for a drink and frequently we had to ask a staff member 2 or 3 times. - No self service stations for drinks - There were no cocktails served at the beach bar. - Food was repetitive. - Evening entertainment was limited. 3 shows in 11 days of our holiday - non smoking areas was limited - no “adult only” areas Pro - Very nice cocktails, and good selection - very big pools - lots of bars around - very clean and spacious - good rooms

Customer review rating 5.0/5

Susan L. Families - Confirmed reviews ALL

Fantastic holiday can not complain about anything .

Dear Guest Susan L., We are extremely honored to receive your review of the services you experienced at Rixos Sungate Hotel. We have shared this wonderful review with all our staff and your satisfaction is a source of great pleasure for them. We look forward to you sharing your wonderful experience with other travelers. Your feedback on TripAdvisor.com will be an important guide for guests who will choose our hotel. You can use the link below to share your feedback: https://www.tripadvisor.com.tr/UserReviewEdit-g678226-d573203-Rixos_Sungate-Beldibi_Kemer_Turkish_Mediterranean_Coast.html We would like to thank you again for sharing your opinions about our services with us and for your valuable support, and we would like to state that we will be happy to serve you again on your next trip. Sincerely regards,

Customer review rating 4.0/5

Sarah W. S. R. Families - Confirmed reviews ALL

Amazing stay all around in regards to staff helpfulness, activities, beach and water facilities, food and all. However, the building is extremely old and neglected and needs to be renovated with new sofas in halls, and the standard rooms need to be maintained. Our room 1228 had many many issues, thermostat wont work, closet door comes out of its place, furniture is old! So i’d say if the facility itself was attended to it’ll be a 10/10

Dear Esteemed Guest Sarah W. S. R., Thank you for choosing to stay at our Rixos Sungate Hotel and for your feedback. We sincerely regret that your stay did not meet your expectations in some aspects. Your comments have been forwarded to the relevant departments for future improvements. We look forward to welcoming you again and providing you with a better service that better reflects our international standards and we will do our best to ensure that your next stay is even more enjoyable. Sincerely Regards

Customer review rating 5.0/5

Glenn W. Families - Confirmed reviews ALL

From the moment we arrived we knew this was going to be a good experience. Attentive reception staff, impressive reception area, and not having to wear wrist bands, silly point put it gave us the impression of a well run hotel complex.

Dear Guest Glenn W., We are extremely honored to receive your review of the services you experienced at Rixos Sungate Hotel. We have shared this wonderful review with all our staff and your satisfaction is a source of great pleasure for them. We look forward to you sharing your wonderful experience with other travelers. Your feedback on TripAdvisor.com will be an important guide for guests who will choose our hotel. You can use the link below to share your feedback: https://www.tripadvisor.com.tr/UserReviewEdit-g678226-d573203-Rixos_Sungate-Beldibi_Kemer_Turkish_Mediterranean_Coast.html We would like to thank you again for sharing your opinions about our services with us and for your valuable support, and we would like to state that we will be happy to serve you again on your next trip. Sincerely regards,

Customer review rating 3.0/5

Tom D. Families - Confirmed reviews ALL

Rixos sungate is a lovely, well maintained resort. However, when half the slides are closed and the Rixy dining experience closed, it's not the best for children in their school holidays or was very disappointing. The noise from the disco until 2am was awful keeping everyone awake, and there were only 3 live shows in our stay making evenings boring. Very hard to book the included a la carte. Issues with staff not helping when other customers or their children pushing in to queues or shouting and running around the haman. Should have been amazing, but very much failed to meet our expectations.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Other web-users rate our hotel

  • 938 reviews 7.4/10 Location
  • 2,084 reviews 6.7/10 Room
  • 3,276 reviews 7.8/10 Service
  • 15 reviews 7.1/10 WiFi
  • 2,724 reviews 6.6/10 Food
  • 1,492 reviews 7.6/10 Amenities
  • 1,213 reviews 7/10 Cleanliness
  • 175 reviews 9/10 Wellness Area

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