Fairmont Pittsburgh 5 stars

Customer review rating (ALL Rating) 4.3/5 1,551 reviews

Best price
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510 Market Street, 15222 PITTSBURGH, United States

Description

Hotel extras

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Our accommodation(s)

Hotel location

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
United States

GPS:40.441487, -80.001673

Telephone
Fax +1 412-773-8810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,551 reviews

TripAdvisor Rating  4.4/5  1,238 reviews

Customer review rating 5.0/5

Raymond T. Couples - Confirmed reviews ALL

Me & wife decided to bring in the New Year by staying the night to enjoy an excellent dinner and cocktails. It was exactly what we needed to enjoy each other and those around.

Dear Raymond T., Thank you for sharing your wonderful experience at Fairmont Pittsburgh. We are delighted to hear that you and your wife enjoyed a memorable New Year celebration with us, including a delightful dinner and cocktails. We look forward to welcoming you back in the future. Best regards, Fairmont Pittsburgh

Customer review rating 5.0/5

Samuel B. Families - Confirmed reviews ALL

Had a great time with family. Suite was great and service outstanding.

Dear Samuel B., Thank you for your kind words regarding our location and staff. We are thrilled to hear that you and your family enjoyed your stay and that our suite and service met your expectations. We look forward to welcoming you back in the future. Best regards, Fairmont Pittsburgh

Customer review rating 4.5/5

Debbie S. Business - Confirmed reviews ALL

check-in/check-out went well, room was as expected. No issues

Dear Debbie S., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our hotel clean and our service exceptional. It is wonderful to know that your check-in and check-out experiences met your expectations. Goodbye, Fairmont Pittsburgh

Customer review rating 3.5/5

Kelli P. Business - Confirmed reviews ALL

My room was not ready when I checked in at 5:00PM. Then when I got to my room, I did not like the knock on the door asking if I wanted to purchase a drink. I am a woman travelling alone, and that was not welcome.

Dear Kelli P., Thank you for sharing your feedback regarding your recent stay. I regret to hear that your room was not ready upon arrival and that the unexpected visit from our staff was uncomfortable for you. We value your insights and appreciate your understanding. Best regards, Fairmont Pittsburgh

Customer review rating 3.5/5

Tammy N. Families - Confirmed reviews ALL

Our stay started out less than ideal. Despite booking through what I thought was the fairmont Pittsburgh ( went to a fairmont website) I actually booked through a third party. Therefore when a “contracted group” was granted a late checkout our checkin time changed to 7pm. I happened to call in the morning and learned this as well as the restaurant closure for that evening. At the time I booked I was told that reservations on a Sunday night would be no issue . I was also told we would have a joining rooms which were not available at check-in . We were celebrating a birthday and meeting guests traveling from Cleveland so the late check-in and need to secure a dinner reservation was problematic. I did receive a call from the concierge around lunch who was very apologetic and offered to help with dinner reservations. Despite our disappointment in not being able to truly enjoy the hotel the birthday was still made very special . The staff went out of their way to help us and could not be more helpful. Christopher ( lobby attendant) went above and beyond as well as the staff that checked us in and out . The valet attendants were timely and top notch . We were compensated for our parking and a surprise birthday treat was awaiting after dinner . I would love to revisit the Fairmont under different circumstances and enjoy the hotel and all it has to offer . The staff truly made a disappointing situation memorable. Thank you !

Dear Tammy N., Thank you for sharing your experience at Fairmont Pittsburgh. We are delighted to hear that our staff provided exceptional service and made your birthday celebration memorable despite the challenges you faced during your stay. We understand that your check-in experience was not ideal due to a third-party booking that resulted in a delayed arrival, and we regret any inconvenience this may have caused. It is our goal to ensure that all guests enjoy a seamless experience, and we appreciate your feedback regarding the room arrangements and restaurant availability. We strive to communicate clearly about our policies and availability, and your input will help us improve our processes. We are pleased that our concierge and lobby staff were able to assist you and that you enjoyed the surprise birthday treat. We would be honored to welcome you back to Fairmont Pittsburgh in the future, where we hope you can fully enjoy our amenities and services under better circumstances. Goodbye and best regards, Fairmont Pittsburgh

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Other web-users rate our hotel

  • 339 reviews 9.1/10 Location
  • 764 reviews 5.9/10 Room
  • 782 reviews 7.6/10 Service
  • 52 reviews 6/10 WiFi
  • 322 reviews 4.5/10 Cleanliness
  • 77 reviews 8.5/10 Wellness Area
  • 73 reviews 4.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.