Fairmont Washington D.C. Georgetown 5 stars

Customer review rating (ALL Rating) 4.6/5 1,667 reviews

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2401 M Street NW, 20037 Washington, D.C., United States

Description

Hotel extras

  • Prime West End location near Georgetown, the Kennedy Center, and the National Mall

  • Heartfelt Fairmont service that turns moments into special memories

  • Spacious, elegantly appointed rooms and suites offering residential comfort

  • Distinctive dining and social spaces, from vibrant lounge to serene courtyard bar

  • Comprehensive wellness facilities, including indoor pool and Fairmont Fit program

Our accommodation(s)

Hotel location

Fairmont Washington D.C. Georgetown

2401 M Street NW
20037 Washington, D.C.
United States

GPS:38.905693, -77.051588

Telephone
Fax +1 202-457-5010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Juniper Restaurant

Juniper serves seasonal American cuisine with Mid-Atlantic influences and locally sourced ingredients. Guests enjoy a relaxed yet elegant atmosphere, with dining available indoors or in the garden-style Courtyard surrounded by cherry trees.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,667 reviews

Customer review rating 4.5/5

Thomas G. Couples - Confirmed reviews ALL

Great location, large room, up to date furnishings, and timely cleaning ,

Dear Sir, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our luxurious accommodations, prime location, and efficient cleaning services. Your positive feedback motivates our team to maintain high standards. Warm regards, Fairmont Washington D.C. Georgetown

Customer review rating 3.5/5

Daree J. Families - Confirmed reviews ALL

For the price I expected nicer accommodations. Had just a simple plain bathtub with bad grout. Nothing special about the room and very disappointed there wasn’t even a refrigerator.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We regret that the accommodations did not meet your expectations and appreciate your comments regarding the bathtub and refrigerator. Your insights are valuable as we continuously strive to enhance our guests' experiences. Best regards, Fairmont Washington D.C. Georgetown

Customer review rating 2.0/5

Kiki C. Friends - Confirmed reviews ALL

You should close until you can adequately provide the service you profess to offer. Operator doesn’t answer. Front desk doesn’t answer. Room service is a joke and should be called Room No Service. Bellmen were helpful and nice.

Dear Kiki C., Thank you for taking the time to share your feedback about your recent stay. I remember checking you and your friend in, and I want to sincerely apologize for the service issues you experienced afterward—especially the lack of timely responses from our team. This is not the level of care we aim to provide. I’ve shared your comments with our leadership team so we can address these gaps right away. Your experience is important to us, and we appreciate you bringing it to our attention. Best regards, Aaron Banks Director Of Front Office Fairmont Washington D.C. aa…

Customer review rating 4.5/5

Sharman R. Families - Confirmed reviews ALL

pretty, clean thoughtful staff

Dear Madam, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our hotel to be pleasant, clean, and that our staff made a thoughtful impression. Your feedback is greatly appreciated. Warm regards, Fairmont Washington D.C. Georgetown

Customer review rating 3.5/5

Cheryl M. Business - Confirmed reviews ALL

Stayed for 5 nights for a conference. Bar service was great. Cleaning was good but did not receive water in room except on last night but I only had the room straightened two times. Bathroom could use some updates as the tiles needed some better caulk around them and the faucet. It looked more like a holiday inn bathroom. Lighting in the bathroom is poor as well. Mattress needs to be updated as it is worn creating an angle toward the center. Pillow selection would also be a valuable addition to your services at a Fairmont as well. Overall decent experience but for the value of your hotel chain, I would expect more.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about our bar service and the cleanliness of your room. However, I regret to hear that some aspects of your experience did not meet your expectations. It is concerning to learn that you did not receive bottled water consistently during your stay. We strive to provide all our guests with the amenities they require, and I will ensure that this is addressed with our team. I also acknowledge your feedback regarding the condition of the bathroom and lighting, as well as the mattress comfort. Your comments about the need for an updated mattress and enhanced pillow selection are valuable insights that will be taken into consideration. We value your input as it helps us improve our services and offerings. Thank you again for your review, and we hope to have the opportunity to serve you better in the future. Best regards, Fairmont Washington D.C. Georgetown

Other web-users rate our hotel

  • 385 reviews 9.5/10 Location
  • 696 reviews 7.8/10 Room
  • 814 reviews 8.8/10 Service
  • 36 reviews 3.5/10 WiFi
  • 330 reviews 8.5/10 Amenities
  • 277 reviews 8.6/10 Vibe
  • 249 reviews 8.2/10 Comfort
  • 240 reviews 7.7/10 Cleanliness

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Customer review rating (ALL Rating) 4.4/5 (2446 reviews)

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