21c Museum Hotel Lexington 4 stars

Customer review rating (ALL Rating) 4.2/5 1,347 reviews

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Description

Hotel extras

  • One of a kind experience that combines contemporary art with luxurious, southern hospitality.

  • Innovative and local cuisine with rotating art exhibitions at Lockbox Restaurant.

  • Rotating thought provoking contemporary art exhibits reflect the global nature of art today

  • Custom designed contemporary furnishings, plush robes and Malin and Goetz bath amenities.

  • Rooms feature high ceilings and large historic windows

Our accommodation(s)

Hotel location

21c Museum Hotel Lexington

167 West Main Street
40507 LEXINGTON
United States

GPS:38.047194, -84.4975089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lockbox

Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,347 reviews

TripAdvisor Rating  4.4/5  1,135 reviews

Customer review rating 1.5/5

Timothy R. Couples - Confirmed reviews ALL

we were so disappointed in our stay at your property.

Good afternoon, Thank you so much for taking the time to leave a review of your recent stay. I know when I talked to you on the phone, that you all had been looking forward to your stay here, and I am so sorry to hear we fell short. We have a lot of renovations and upgrades coming to the property next year and I would love for you to come back and check those out! Please, before booking, call me directly at (8…, and I will set you up with a discounted welcome back rate. Have a great day, Hannah J., Front Office Manager

Customer review rating 5.0/5

Katrina S. Couples - Confirmed reviews ALL

The restaurant Lockbox was outstanding in every way. Excellent waiter,Ross. The food preparation was memorable. The artwork added to the uniqueness of the hotel.

Dear Katrina, Thank you for taking the time to leave a review of our hotel/restaurant! We are so glad that you enjoyed your stay and hope to see you again sometime soon. Sincerely, Anna M., Front Office Supervisor

Customer review rating 4.5/5

Hannah V. Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay. The room was lovely. We had a well appointed room and a beautiful view. It was such a cool building. Everything was clean and easy to find and it was quiet. The bed was comfy and we had plenty of space. Good location for downtown with lots of great coffee shops nearby. Definitely needed to call ahead for valet service. We would happily stay here again.

Good afternoon, Thank you so much, for taking the time to leave a review from your recent stay! Our guest feedback is so important to us. I appreciate you letting me know about issues experienced with valet, and will follow up with the team. I am so glad you all enjoyed your time here and hope you will come back and see us again soon! Happy Holidays! Hannah J., Front Office Manager

Customer review rating 5.0/5

Todd R. Solo - Confirmed reviews ALL

Great place staff very friendly

Mr. R., Thank you for taking the time to leave us a review. Your feedback is greatly appreciated. We are so glad you enjoyed your stay and hope to welcome you back soon! Sincerely, Autumn B. - Front Office Supervisor

Customer review rating 3.5/5

Katherine F. Business - Confirmed reviews ALL

The room was spacious. The check-in and out took a long time and could be improved.

Good morning, Thank you so much for taking the time to leave a review of your stay. I apologize, for the lengthy check in time and wait for the valet. Unfortunately, we were not properly staffed for your large groups arrival. The employee that set up this booking, is no longer at this property and did not pass information on early check in along to us. I am truly sorry for the inconvenience this caused for everyone! We hope you all had a great time and please to not hesitate to reach out directly at (8…, with any additional comments. Happy Holidays! Hannah J., Front Office Manager

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Other web-users rate our hotel

  • 452 reviews 9/10 Location
  • 804 reviews 6.5/10 Room
  • 653 reviews 7.4/10 Service
  • 20 reviews 2.6/10 WiFi
  • 321 reviews 5.1/10 Comfort
  • 280 reviews 7.9/10 Food
  • 276 reviews 4.4/10 Cleanliness
  • 205 reviews 5.5/10 Amenities

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