21c Museum Hotel Lexington 4 stars

Customer review rating (ALL Rating) 4.2/5 1,351 reviews

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21c Museum Hotel Lexington - Image 1
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167 West Main Street, 40507 LEXINGTON, United States

Description

Hotel extras

  • One of a kind experience that combines contemporary art with luxurious, southern hospitality.

  • Innovative and local cuisine with rotating art exhibitions at Lockbox Restaurant.

  • Rotating thought provoking contemporary art exhibits reflect the global nature of art today

  • Custom designed contemporary furnishings, plush robes and Malin and Goetz bath amenities.

  • Rooms feature high ceilings and large historic windows

Our accommodation(s)

Hotel location

21c Museum Hotel Lexington

167 West Main Street
40507 LEXINGTON
United States

GPS:38.047194, -84.4975089

Telephone
Fax +1 859-899-6801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lockbox

Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,351 reviews

TripAdvisor Rating  4.4/5  1,135 reviews

Customer review rating 5.0/5

Todd R. Solo - Confirmed reviews ALL

Great place staff very friendly

Mr. R., Thank you for taking the time to leave us a review. Your feedback is greatly appreciated. We are so glad you enjoyed your stay and hope to welcome you back soon! Sincerely, Autumn B. - Front Office Supervisor

Customer review rating 3.5/5

Katherine F. Business - Confirmed reviews ALL

The room was spacious. The check-in and out took a long time and could be improved.

Good morning, Thank you so much for taking the time to leave a review of your stay. I apologize, for the lengthy check in time and wait for the valet. Unfortunately, we were not properly staffed for your large groups arrival. The employee that set up this booking, is no longer at this property and did not pass information on early check in along to us. I am truly sorry for the inconvenience this caused for everyone! We hope you all had a great time and please to not hesitate to reach out directly at (8…, with any additional comments. Happy Holidays! Hannah J., Front Office Manager

Customer review rating 3.5/5

Lisa M. Friends - Confirmed reviews ALL

No valet ro be found. Had to get own luggage rack. Poor communication. No ice machined in front of house

Good morning, I would first, like to thank you for taking the time to review your recent stay. Your comments are much appreciated. I apologize for the valet not being present at your arrival and will follow up with our team. Please, reach out to me directly at (8…, with any additional comments or concerns. I would also love for you to call directly should you want to book with us again and we will provide a discounted Welcome Back rate to you. Again, I am so sorry our valet services fell short during your last stay. I hope you have a great Holiday Season! Have a great day, Hannah J., Front Office Manager

Customer review rating 1.0/5

Eric B. Couples - Confirmed reviews ALL

The only thing that matters is that after going to the John Michael Montgomery concert Friday night, my wife and I (and 2 other patrons) were followed into the hotel. He stood there stalking us because none of us gave him any money while there was NO security guard at the door OR anyone at the front desk for us to alert for help. He then darted down the stairs of the lobby down to the public restrooms in the basement so we bolted for the elevators and the safety of our room. We will NEVER come to this place again and suggest you find literally any other place to stay at in Lexington.

Good morning, Thank you so much for taking the time to leave a review from your recent stay. Positive or negative, our guest feedback is so important to us. I am so sorry to hear the experience you had after the concert and the lack of safety and security you felt during your stay. I will follow up with my team and figure out where the disconnect was this night. Please, feel free to reach out to me at any time with any additional comments and concerns at (8…. Have a wonderful Holiday Season! Best, Hannah J., Front Office Manager

Customer review rating 5.0/5

Jesus C. F. Business - Confirmed reviews ALL

Everything was great, the room was comfortable and the view from our room was amazing.

Dear Mr. F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Autumn B. - Front Office Supervisor

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Other web-users rate our hotel

  • 452 reviews 9/10 Location
  • 804 reviews 6.5/10 Room
  • 653 reviews 7.4/10 Service
  • 20 reviews 2.6/10 WiFi
  • 321 reviews 5.1/10 Comfort
  • 280 reviews 7.9/10 Food
  • 276 reviews 4.4/10 Cleanliness
  • 205 reviews 5.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.