21c Museum Hotel Lexington 4 stars

Customer review rating (ALL Rating) 4.2/5 1,339 reviews

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21c Museum Hotel Lexington - Image 1
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167 West Main Street, 40507 LEXINGTON, United States

Description

Hotel extras

  • One of a kind experience that combines contemporary art with luxurious, southern hospitality.

  • Innovative and local cuisine with rotating art exhibitions at Lockbox Restaurant.

  • Rotating thought provoking contemporary art exhibits reflect the global nature of art today

  • Custom designed contemporary furnishings, plush robes and Malin and Goetz bath amenities.

  • Rooms feature high ceilings and large historic windows

Our accommodation(s)

Hotel location

21c Museum Hotel Lexington

167 West Main Street
40507 LEXINGTON
United States

GPS:38.047194, -84.4975089

Telephone
Fax +1 859-899-6801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Lockbox

Lockbox sources local high quality ingredients around the Bluegrass region to create thoughtful preparations and cooking techniques in a contemporary setting. Space highlights historic features and offers individual or communal tables.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,339 reviews

TripAdvisor Rating  4.4/5  1,136 reviews

Spacious rooms with a quirky art gallery within building

TripAdvisor rating 5.0/5

128liannea TripAdvisor review

A lovely hotel in the heart of Downtown Lexington. It has a cute art gallery within the reception that you can go in for free. Rooms were spacious, clean, huge shower and beds! Would return if in town again.

Customer review rating 4.5/5

Stefanie G. Business - Confirmed reviews ALL

Really enjoyed my stay in room 1506. The view was stunning and I was surprised at how quiet it was given the location downtown. Valet/front desk were both great and very accommodating especially for my early morning check-out at 4:30 am! Only minor issues to report: did have a bit of trouble with the TV guide not working, some of the shower amenities like the body wash were empty and needed a refill and did wish the towels were bit a thicker.

Good morning, Thanks so much, for the review of your recent stay! We really appreciate our guest feedback. I am glad to hear you enjoyed your time in 1506 (one of my favorite rooms!) I will pass your comments regarding the TV and bathroom amenities on the the team. We hope you come back and see us again soon! Have a great day! Hannah J., Front Office Manager

Customer review rating 1.0/5

James K. Business - Confirmed reviews ALL

The staff was very nice. The property was bad, heat not working properly, room dark, coffee maker broke, no wifi .. so cold couldn't take a shower- had to leave.

Good Morning, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please, do not hesitate, to reach out to me directly at (8…, with any additional comments or concerns and if you would like to book again in the future, I would love to offer a discounted welcome back rate. Sincerely, Hannah J., Front Office Manager

Customer review rating 5.0/5

Angela C. Business - Confirmed reviews ALL

This was my first time traveling without my baby and the staff were so kind and supportive as far as storing breast milk for me throughout my stay. One less stressor that I had to think about, greatly appreciate their support!

Good morning, Thank you so much for the review of your recent stay! I am glad to hear you enjoyed your time here at 21c Lex. I appreciate your comment regarding the shower and I will follow up with our housekeeping team. We hope you had a nice, relaxing stay and that you come back and see us again soon! Have a great day, Hannah J., Front Office Manager

Customer review rating 4.5/5

Grady A. Couples - Confirmed reviews ALL

We had a wonderful stay. The room was clean, spacious and comfortable. Couldn't ask for a better location downtown.

Good morning, Thank you so much for taking the time to leave comments from your recent stay. We are so glad to hear you enjoyed your time at 21c Lexington, and we hope you come back and see us again soon! Cheers! Hannah J., Front Office Manager

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Other web-users rate our hotel

  • 448 reviews 9/10 Location
  • 790 reviews 6.7/10 Room
  • 649 reviews 7.6/10 Service
  • 20 reviews 2.6/10 WiFi
  • 319 reviews 5.4/10 Comfort
  • 279 reviews 7.9/10 Food
  • 277 reviews 4.7/10 Cleanliness
  • 203 reviews 5.8/10 Amenities

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