Novotel Toronto Centre Hotel 4 stars

We arrived from the UK at about 15:00 and had a good sized room on the 6th floor at the front. In the evening there was a little noise from outside as there are bars and eateries opposite but no problems. The beds were comfortable, the bathroom well equipped, the staff helpful and at breakfast there was a good choice of food every day. And good coffee. I would stay there again if we returned to Toronto which is a great modern city with plenty to see as well as Niagara Falls being a couple of hours away.

The room is nicely decorated and I love the nice big shower and soft towels. The bed was very comfortable and it was very quiet too. The tv in the room was huge. We enjoyed the coffee too. Also great location close to the train station and shopping downtown.

It was interesting since it was the weekend everything started closing due to Covid -19. The hotel was stylish and very convenient but Toronto was shutting down making it hard to enjoy.

A very lovely hotel situated in a touristy area within easy distances to many local attractions all within walking distances. Aquarium, CNN tower, lots of good restaurants, St. Lawrence Market and Antique Market..... A marble modern bathroom which was very clean and well stocked with towels..... liked the European bedcover touch (no heavy bedspreads) and enclosed large artsy wall with the built-in TV. Well done.

Very courteous staff combined with a very comfortable and stylish room makes for an amazing stay.

The room was not cleaned when I arrived. The manager made a promise and did not deliver on it. Worst experience ever.

only suggestion is relocation of soap dish in shower or buffering of edges, its sharp edges are in the way of elbows for a person around 163cm tall

I've been lucky enough to stay at the Novotel Toronto Centre hotel a couple of times and have to say it's one of my favourite hotels in the world! The decor, cleanliness, facilities, location, restaurant, bar, staff and service cannot be faulted. My last trip was during the outbreak of COVID-19 and the staff and management dealt with this difficult situation really well taking into account the needs of guests and staff. Highly recommended hotel and I really hope to stay again in the future.

Despite the restrictions due to the Coronavirus the staff were very friendly and informative and we enjoyed our stay.

This hotel is located in old Toronto and is close to Union Station, the St. Lawrence Market and several restaurants. Unfortunately all restaurants were closed due to Covid19 restrictions but we managed with takeout and the great food at the Market. The room was very nice - clean and comfortable. We enjoyed our stay and would stay here again.

Gym room size, restaurant and front desk service were all excellent, while I didn't use pool good to have, though bigger os better and room while good size could be more nicely decorated - bathroom was good - I like the large shower and good lighting.

Always a great stay. Beds are so comfy, I always have a wonderful sleep. Staff are friendly and always make me feel so welcome. 'Til next time Novotel!

The staff is very professional - from the front desk to the room attendants. Excellent

Great location in the heart of Toronto with easy walkable access to restaurants, the Distillery Distict, etc. Room quality was adequate. Lovely buffet breakfast.

Loved everything - met the promised Accor hotel experience overall. However, had a horrible time checking out with a woman who wore a "Rach" pendant around her neck and was very racist and rude. Did not once greet me, was not polite, and was just extremely horrible. Not returning to Novotel in Toronto ever again.