Customer review rating 4.3/5 8,659 reviews
ALLSAFE approved hotel
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Free WiFi, ergonomic work space, cable TV
Fitness center, indoor pool, hot tub, sauna
Range of flexible space suited for any successful meeting
5 minutes to Meridian Hall, St Lawrence Market
Union Station trains, subway: 5 minutes
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 12h00
45 The Esplanade
Contact email :
Check-in from 15h00
Check out up to 12h00
TORONTO TRANSIT COMMISION : UNIVERSITY UNION STATION
DOWNTOWN TORONTO :
PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles
TORONTO ISLAND AIRPORT At 3km / 2 miles
QUEEN'S QUAY At 0.64km / 0.4 miles
QUEENS QUAY TERMINAL At 0.3km / 0.19 miles
GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles
GARDINER/JARVIS At 0.64km / 0.4 miles
GARDINER/SPADINA At 0.8km / 0.5 miles
UNION STATION At 0.64km / 0.4 miles
GPS :43.646757, -79.374359
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
* Subject to availability
Number of meeting rooms: 9
Maximum size: 231 m²
Maximum capacity: 280 people
Maximum banquet capacity: 180 people
100% genuine reviews from our guestsFind out more
Shockingly Bad experience. Be very weary of booking here.
golfergirl2020 08/10/2020 TripAdvisor review
Our rooms were dank and outdated. We spent 80$ on dinner one night and received uncooked, cold French fries and stale corn chips that quite literally tasted like cardboard. The entire meal was inedible. We wanted to get a refund but the restaurant was closed. Our shower leaked buckets of water every time we showered and we had to clean the floors each time we used it. On top of that we had to pay huge amounts of money to park our rental car on the premises. Pretty shocking experience considering how nice the photos looked online. Hugely regret staying here.
Excellent location but dont take room 321 or 317
Adventurer713516 07/10/2020 TripAdvisor review
I enjoyed every minute of my stay in this beautiful, well located hotel. The thing is I was allocated my first night in room 321 and next to us there is a man who from what I was told by the hotel, leaves there.... sings, has people over, speaks LOUD. I had to change room at 1h am since the man never SHUT UP!!! He had women and men over, they were arguing, talking from 8hpm until 7ham. I had to leave my friend in the room since she does mind the noise. Staff was very nice and helpful and changing us room even at 1h am. Now I can laugh about it but then I was not!. Very clean, safe, I will go back there .
Noem-N7 11/08/2020 TripAdvisor review
We choose this hotel because we got a promotional price, the room was very modern and nice but the hallways and reception need an update. The room seemed clean however we found an old gum stuck to the bed’s headboard. The lightning behind the bed headboard was also burned out. We noticed a funny smell as soon as we entered in the hotel but it was a good experience overall. A bit pricy if you have to pay regular price in my opinion
hughhs2020 Business - 07/08/2020 TripAdvisor review
Upon check-in, I received two bottles of water, gratis. That is a nice touch! Room was clean, quiet and modern with nice furniture including a couch. There was a quiet fridge as well as a housecoat with slippers and toiletries. Note: the coconut soap didn’t agree with my skin as it started to peel. I was on the south side (stare across to other building). Bed was comfortable and central air made all the difference in terms of getting an undisturbed sleep and having a comfortable temperature in the room. Note: If your hotel uses air conditioners in the windows it can be noisy enough to disturb your sleep. Novotel has sealed windows and central air. I stayed in August, which was a good time because the hotel was not busy and their restaurant was open. Novotel staff accommodated my requests for food from their restaurant and packages being delivered to my door during self-isolation. I appreciate it that they did not charge extra for this service. The restaurant’s fish and chips were good. I would recommend this hotel and would consider staying their again. As well, the location is superb with the restaurants, shops, downtown core and Harbour Front within a short walking distance.
Great Location for Safe Summer Getaway
d0nnaachim0v Business - 28/07/2020 TripAdvisor review
The Novtel is located in the St. Lawrence Market district and is a great place for walking around downtown Toronto. The staff are welcoming and friendly. The only consideration is that they should advise at check-in that the rooms will NOT be cleaned for the duration of your stay unless you stay longer than 4 days. Their COVID cleaning only kicks in after a 4 day stay which means your garbage is not emptied (unless you leave it outside your door) nor will you get fresh towels, unless you go to reception to request them. None of this is a problem but it would have been nice to know at check-in to manage the stay.
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