Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 3,105 reviews

Best price
guarantee
Novotel Toronto Centre - Image 1
Novotel Toronto Centre - Image 2
Novotel Toronto Centre - Image 3
Novotel Toronto Centre - Image 4
45 The Esplanade, M5E 1W2 Toronto, Canada

Description

Hotel extras

  • Complimentary Wi-Fi, ergonomic workspace & IPTV in every room.

  • Fully equipped fitness centre, indoor pool, hot tub & sauna.

  • Flexible spaces for any occasion, from board meetings to 300-guest events.

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, and the Hockey Hall of Fame.

  • Steps from Distillery District, Scotiabank Arena, CN Tower, Ripley's Aquarium & Rogers Centre.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

EXECUTIVE KING ROOM

Photo out of - EXECUTIVE KING ROOM

Located on higher floors, this room offers a pillow-top king bed, hardwood floors, rain shower, 4K TV, bathrobes, slippers, upgraded bath amenities, minifridge, tea kettle, single-serve coffee machine, in-room safe, WiFi.

Max. number of persons
3
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Satellite/cable colour TVAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 29 m² / 312 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

With modern décor and bold accents, this room offers a pillow-top king bed, hardwood floors, pull-out queen sofa, rain shower, 55″ TV, bathrobes, slippers, minifridge, tea kettle, Nespresso machine, in-room safe,and high-speed WiFi.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Satellite/cable colour TVAdditional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This spacious room features a pillow-top king bed, 55″ 4K IPTV, rain shower, wireless charging clock radio, minifridge, tea kettle, in-room safe, high-speed WiFi, and a single-serve coffee machine with coffee pods.

  • Views:

    City View

Max. number of persons
2
Area
From 31 m² / 333 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Satellite/cable colour TVAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Designed for comfort and accessibility, this room features a pillow-top king bed, rain shower, 55″ 4K IPTV, clock radio, phone light, visual alarm, minifridge, tea kettle, coffee machine, in-room safe and high-speed WiFi.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Satellite/cable colour TVAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Designed for accessibility and comfort, this room offers a pillow-top king bed, roll-in rain shower with grab bars and seat, 55″ TV, phone light, visual alarm, minifridge, tea kettle, coffee machine, in-room safe and high-speed WiFi.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Satellite/cable colour TVAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

JR SUITE WITH KING BED

Photo out of - JR SUITE WITH KING BED

This spacious suite offers a sitting area, pillow-top king bed, hardwood floors, two 55″ TVs, rain shower, bathrobes, slippers, full bathroom amenities, minifridge, tea kettle, Nespresso machine, in-room safe and high-speed WiFi.

Max. number of persons
2

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Phone Facilities

  • Free access with phone card
  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Satellite/cable colour TVAdditional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Telephone
Fax +1 416-360-8285
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 262 rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • 256 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s TV Channels

Well-being

Swimming Pool

  • Covered
  • On site

Sports and leisure

Badminton court

  • Nearby

Bike rack facilities

  • Nearby

Basketball court

  • Nearby

Athletics stadium

  • Nearby
  • On site
  • Indoor parking
  • Public
  • Max Limited Height: 180 m / 5.11 ft

  • Parking pricing: 25.42 € 40 CAD Per day

CAFE NICOLE

Photo out of - CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Cooking style
International
Capacity
90
M5E 1W2 Toronto, Canada
Telephone +1 416-367-8900

Other informations

Services

  • Air conditioning
  • Non Smoking Area

Accommodate food

  • Children menu

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Breakfast Bar at $31++ per adult. À la carte options also available.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,105 reviews

Customer review rating 3.5/5

Cita J. Business - Confirmed reviews ALL

Dear Cita J., Thank you for sharing your feedback! We are delighted to hear that you enjoyed our comfortable beds, pool, and friendly service. We appreciate your comments regarding the tofu eggs and will share them with our Food & Beverage team for review. We hope to welcome you back for an even better experience! Warm regards, Novotel Toronto Centre

Customer review rating 5.0/5

Terrell W. Couples - Confirmed reviews ALL

Dear Terrell W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.0/5

Lisa R. B. Business - Confirmed reviews ALL

Dear Lisa R. B., Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location, the cleanliness of your room, and the friendliness of our team. However, we sincerely apologize for the maintenance issue in the bathroom and the noise disturbances you experienced during your stay. Your comments have been shared with our team for review and improvement. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Lorna C. Business - Confirmed reviews ALL

Dear Lorna C., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and pool facilities. It is especially rewarding to know that our Front Desk team made your late arrival smooth and welcoming despite your unexpected delay. We will gladly share your kind words with the team. For your convenience, we also have a microwave available near the Front Desk for guest use. Thank you for choosing Novotel Toronto Centre. We look forward to welcoming you back soon! Warm regards, Novotel Toronto Centre

Customer review rating 4.0/5

Jenifer S. Business - Confirmed reviews ALL

Dear Jenifer S., Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and that our Front Desk team made your check-in experience smooth and welcoming. We apologize that your room assignment did not fully meet your preferences. Regarding your suggestion about water refill stations, we are happy to share that complimentary filtered water stations are available on every floor, next to the ice machines, where guests can refill their bottles at any time. Thank you again for your valuable feedback. We hope to welcome you back for an even more comfortable stay. Warm regards, Novotel Toronto Centre

Dear Cita J., Thank you for sharing your feedback! We are delighted to hear that you enjoyed our comfortable beds, pool, and friendly service. We appreciate your comments regarding the tofu eggs and will share them with our Food & Beverage team for review. We hope to welcome you back for an even better experience! Warm regards, Novotel Toronto Centre

Customer review rating 5.0/5

Terrell W. Couples - Confirmed reviews ALL

The hotel was amazing from the moment I walked in, the staff was friendly, the rooms were spacious and clean. The pool and gym were perfectly located right by the elevator and fully decked out. 10 outta 10 would recommend to friends and family.

Dear Terrell W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.0/5

Lisa R. B. Business - Confirmed reviews ALL

Great location, overall staff was nice, room was clean. Hole in the wall from a badly placed bathroom door. Very loud clientele and paper thin walls

Dear Lisa R. B., Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location, the cleanliness of your room, and the friendliness of our team. However, we sincerely apologize for the maintenance issue in the bathroom and the noise disturbances you experienced during your stay. Your comments have been shared with our team for review and improvement. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Lorna C. Business - Confirmed reviews ALL

I thoroughly enjoyed my time at Novotel. The rooms are clean and quiet. The location is perfect for walking to downtown attractions. Pool and hot tub are great to relax in as well.

Dear Lorna C., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and pool facilities. It is especially rewarding to know that our Front Desk team made your late arrival smooth and welcoming despite your unexpected delay. We will gladly share your kind words with the team. For your convenience, we also have a microwave available near the Front Desk for guest use. Thank you for choosing Novotel Toronto Centre. We look forward to welcoming you back soon! Warm regards, Novotel Toronto Centre

Customer review rating 4.0/5

Jenifer S. Business - Confirmed reviews ALL

Great location. Staff at the front desk was nice, made check-in easy. I was given an accessible room though, and would have preferred a regular shower and room not so close to the elevators.

Dear Jenifer S., Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and that our Front Desk team made your check-in experience smooth and welcoming. We apologize that your room assignment did not fully meet your preferences. Regarding your suggestion about water refill stations, we are happy to share that complimentary filtered water stations are available on every floor, next to the ice machines, where guests can refill their bottles at any time. Thank you again for your valuable feedback. We hope to welcome you back for an even more comfortable stay. Warm regards, Novotel Toronto Centre

Customer review rating 5.0/5

Jaynie H. Solo - Confirmed reviews ALL

Staff were very helpful and courteous

Customer review rating 3.5/5

Sandra S. Couples - Confirmed reviews ALL

The property is in a good location, the restaurant is nice - the restaurant staff is truly excellent- but two of the four nights we were there we were awakened by numerous noisy groups, and on one of those nights, an incessantly barking dog at 2 am.

Dear Sandra S., Thank you for sharing your feedback. We are pleased to hear that you enjoyed our convenient location and restaurant, and especially appreciate your kind words about our restaurant team. However, we sincerely apologize for the noise disturbances you experienced during your stay, particularly the barking dog. We understand how important a peaceful night's rest is and regret that your experience was disrupted. Please know that our Front Desk team is available 24/7 to assist with noise concerns. We appreciate your feedback and hope to have the opportunity to welcome you back for a more comfortable and restful stay. Warm regards, Novotel Toronto Centre

Customer review rating 5.0/5

Kiesha S. Business - Confirmed reviews ALL

Overall the experience was great, staff were lovely and very accommodating. Hotel was clean and comfortable.

Dear Kiesha S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 2.0/5

Brendan R. Business - Confirmed reviews ALL

Overpriced for quality as well as what you get. Steak was super small no thicker than a piece of cardboard and on top of that it was overcooked. The Chimichurri sauce was laughable (I'm assuming that's what the little bits of green stuff on top were). Also service is bad super slow and items were forgotten (didn't get my drink till meal was done and ketchup for fries never came). Again Hotel experience was fine/average. Restaurant needs serious work. I will likely be back because our conferences are often booked here so I have no choice. I will however not likely eat here again.

Customer review rating 4.5/5

Corey L. Business - Confirmed reviews ALL

Being at this hotel many times for work, it provides consistent, courteous service and rooms that are clean and well-maintained.

Dear Corey L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Paul L. Couples - Confirmed reviews ALL

Really good hotel. Fantastic location , very close to saint lawrence market. Large space spacious rooms that have been recently refurbished. Large comfy bed and excellent walk in shower. Convenient , pull-in outside front door for taxis's and drop off cars. Helpful friendly staff with luggage storage for day of checkout. Closely located next to lots of restaurants and bars. Would happily stay again if in toronto.

Dear Paul L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Jakob R. Business - Confirmed reviews ALL

I was impressed, my travel agent booked it for me and trusted her opinion, and she did not let me down, really liked the hotel and will stay again, the room was tidy and had everything I needed, wish I had more time to get into the gym and the pool, next time!

Dear Jakob R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Zeina H. Friends - Confirmed reviews ALL

Enjoyable staff is very nice

Dear Zeina H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 3.0/5

Melisa H. Couples - Confirmed reviews ALL

While the hotel was nice enough there were a couple things that could have went better, 1) there were only 2 bath towels in the room, while the housekeeping staff was in the hall I asked for additional towels and they were kind and provided me with a couple more and I made a comment about continuing to add a couple more, that never happened so I got more from the pool area, 2) parking was a bit confusing and we didn't really have any guidance for that and 3) while I was checking in they asked what brought us to Toronto and I told them it was my birthday the next day, he said let me see what I can do, he looked at the computer and told me to expect something to be sent up to my room later and that never happened, while I didn't expect anything maybe just not say anything if you really aren't going to do anything, while this was the least of my concern I thought it would be worth mentioning. Location, room and staff were all very nice.

Customer review rating 4.5/5

Trisha P. Families - Confirmed reviews ALL

Great hotel. My only complaint is to all hotels who insist on installing rain shower heads. We just want lots of hot water with some decent water pressure!! Would definitely stay again.

Dear Trisha P., Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and appreciated our convenient location. We also appreciate your comments regarding the rain shower and water pressure. We understand that shower preferences vary, and your feedback is valuable to us as we continue improving our guest experience. It is especially rewarding to know that you would stay with us again. We look forward to welcoming you back to Novotel Toronto Centre! Warm regards, Novotel Toronto Centre

Customer review rating 3.5/5

Stephen D. Business - Confirmed reviews ALL

The hotel was a short walk from where I needed to be, it was substantially cheaper than other hotels in the area as well. Only downside was the internet was pretty bad. Lots of lag and was too slow to watch any streaming service.

Dear Stephen D.. Thank you for sharing your feedback. We are pleased to hear that you appreciated our convenient location and competitive rates. However, we sincerely apologize for the difficulties you experienced with our Wi-Fi connection. We understand how important reliable internet access is, especially when streaming, and regret the inconvenience this caused. Your comments will be shared with our team for review. We appreciate your feedback and hope to welcome you back to Novotel Toronto Centre for an even better experience. Warm regards, Novotel Toronto Centre

Customer review rating 4.0/5

Chizirimuzoya I. Business - Confirmed reviews ALL

It was really interesting staying at Novotel.I loved my stay in the hotel. I would love drinking water kept in hotel guest in their rooms

Dear Chizirimuzoya I., Thank you for your lovely feedback! We are delighted to hear you enjoyed your stay and found our hotel comfortable and well located. We appreciate your suggestion regarding drinking water. For your convenience, we have complimentary water stations available on every floor, located behind the elevators. We look forward to welcoming you back soon! Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Melody B. Couples - Confirmed reviews ALL

Staff were friendly and willing to help. The rooms were very clean and updated.

Dear Melody B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Chad P. Business - Confirmed reviews ALL

Quiet and relaxing stay.

Dear Chad P., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Michelle N. Business - Confirmed reviews ALL

Excellent

Dear Michelle N., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Other web-users rate our hotel

  • 2,939 reviews 9.6/10 Location
  • 2,833 reviews 8.2/10 Room
  • 2,862 reviews 9.1/10 Service
  • 39 reviews 7.7/10 WiFi
  • 1,497 reviews 8.5/10 Cleanliness
  • 993 reviews 8.8/10 Breakfast
  • 293 reviews 8.3/10 Wellness Area
  • 5 reviews 10/10 Beach

Powered by Trustyou

Frequently asked questions

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Toronto Hotels