Novotel Toronto Centre 4 stars
Customer review rating (ALL Rating) 4.2/5 9 reviews
ALLSAFE approved hotel
Free WiFi, ergonomic work space, cable TV
Fitness center, indoor pool, hot tub, sauna
Range of flexible space suited for any successful meeting
5 minutes to Meridian Hall, St Lawrence Market
Union Station trains, subway: 5 minutes
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
45 The Esplanade
M5E 1W2 Toronto
TORONTO TRANSIT COMMISION: UNIVERSITY UNION STATION
PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles
TORONTO ISLAND AIRPORT At 3km / 2 miles
QUEEN'S QUAY At 0.64km / 0.4 miles
QUEENS QUAY TERMINAL At 0.3km / 0.19 miles
GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles
GARDINER/JARVIS At 0.64km / 0.4 miles
GARDINER/SPADINA At 0.8km / 0.5 miles
UNION STATION At 0.64km / 0.4 miles
Check-in from - Check out up to
Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
100% genuine reviews from our guestsFind out more
Customer review rating 1.0/5
B Couples - Confirmed reviews ALL
Our stay was ruined because of alarms going off for 45 minutes starting at 6:45 on a holiday Monday. The alarms were going off to test the system, and did not need to be done at that outrageous hour on a holiday. There was no room service of any sort. The staff were rude over the phone on multiple occasions. When I asked if I could get a late checkout because of the alarm, the front desk staff threatened to call the police on us if we didn't get out of the building at 12 noon.
Customer review rating 5.0/5
Anonymous Business - Confirmed reviews ALL
It’s always like being at home even in this pandemic
Customer review rating 5.0/5
Kent Business - Confirmed reviews ALL
Great customer service, rooms very clean!
COVID and fire - poor communication
Customer review rating 2.0/5
Shannon Couples - Confirmed reviews ALL
Were not informed of any covid related changes to the average hotel stay (though we assumed there would be some) prior to check in/at check in. Had to call the front desk 2 days later to figure out how to dealt with garbage, not enough toiletries or new towels. Fire alarm went off at 5am. Obviously not the hotel’s fault but it was extremely confusing and the back of the door explanation of steps to take incase of the fire were not consistent with the messaging.
Great staff and awesome neighborhood
Customer review rating 4.5/5
Pat P. B. Solo - Confirmed reviews ALL
I lived there 9 months plus and was treated with kindness and respect, very professional service
Our most recent 20 reviews
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