Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 2,212 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, IP TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, Hockey Hall of Fame

  • Walking distance to Scotiabank Arena, Rogers Centre, CN Tower, Ripleys Aquar, Distillery Distr

Our accommodation(s)

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,212 reviews

TripAdvisor Rating  4.5/5  619 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Scott Couples - Confirmed reviews ALL

Perfectly placed for a weekend downtown

Cannot fault it

Customer review rating 5.0/5

Claire S. Solo - Confirmed reviews ALL

Great stay, perfect location for my needs. Loved the room, especially the magnifying mirror in the bathroom! Very glad to have the mini-fridge to keep my allergy foods in. Extremely comfortable bed.

Good stay with good location

Customer review rating 4.5/5

Lavinia R. Solo - Confirmed reviews ALL

Been a good stay. 5-10 minutes walk from train and bus station which was ideal for me.

Great location, clean and spacious room

Customer review rating 4.0/5

Sk Solo - Confirmed reviews ALL

Overall, it's a very clean, spacious hotel, and for the purpose of my trip, the location was perfect. I walked everywhere from the hotel, and the quick access to Union Station and the PATH network was really practical. I gave it 8 out of 10, as the hotel does not offer room service, the view from my room on the 3rd floor was on to a car park, which was not pretty, and the TV channel selection is extremely limited. It also won't allow you to connect your device to use your own streaming services without an HDMI cable, which is not something most people carry, especially when only travelling with a phone. I found most staff members very friendly, especially Norma, the cleaning lady, and a lovely young woman behind reception, however, this level of friendliness was inconsistent across staff, and one young man felt extremely rushed when I interacted with him, in fact, he was on the phone while dealing with me, so didn't actually speak to me. Overall, a very nice, clean hotel in a great location for downtown Toronto. I would stay again.

Front desk staff and house keepers need to have a better communication line

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Location and overall hotel was good but wasn’t fully satisfied. Asked for late checkout when we arrived and told we could check out at 1 and the next morning I was not happy to be awoken by the house keepers banging on the door at 10am. Clearly the communication from the front desk to the house keepers needs to be improved. The key card quit working at 11am even though when I first checked in and asked about the late check out the room key hadn’t been activated yet, so I assumed it should of been activated to work until 1pm the agreed upon check out time but it was not.

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Other web-users rate our hotel

  • 2,201 reviews 9.5/10 Location
  • 2,180 reviews 8.3/10 Room
  • 2,067 reviews 9/10 Service
  • 63 reviews 5.3/10 WiFi
  • 1,146 reviews 8.7/10 Cleanliness
  • 1,070 reviews 7.9/10 Comfort
  • 497 reviews 8.2/10 Breakfast
  • 496 reviews 8.8/10 Vibe

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