Novotel Toronto Centre Hotel 4 stars

Customer review rating 4.3/5 8,522 reviews
Novotel Toronto Centre
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market

  • Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +14163678900

Fax: (+1)4163608285

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISION :   UNIVERSITY UNION STATION

  • DOWNTOWN TORONTO :  

  • By plane

    PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles

  • By plane

    TORONTO ISLAND AIRPORT At 3km / 2 miles

  • By boat

    QUEEN'S QUAY At 0.64km / 0.4 miles

  • By boat

    QUEENS QUAY TERMINAL At 0.3km / 0.19 miles

  • By car

    GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles

  • By car

    GARDINER/JARVIS At 0.64km / 0.4 miles

  • By car

    GARDINER/SPADINA At 0.8km / 0.5 miles

  • By train

    UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

  • Max. number of persons: 3
  • Area: From 29
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED PREMIER EXECUTIVE

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING

  • Max. number of persons: 2
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)
Accessible room

NEWLY RENOVATED SUPERIOR KING ADA

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)
Accessible room

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

  • Max. number of persons: 2
  • Area: From 25
  • Bathrobe

EXECUTIVE JUNIOR SUITE

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

JR SUITE WITH KING BED

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Photo non contractuelle / Strictly non binding

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 231

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,522 reviews

tripadvisor

TripAdvisor Rating 4.5/5

476 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.3/5

Martin S. Business - 20/02/2020 Confirmed reviews ALL

Beautiful hotel and a great room with tons of space. Would definitely recommend this hotel.

Dear Martin S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Great Renovation

Customer review rating 4.3/5

Fernando Families - 20/02/2020 Confirmed reviews ALL

All positive from the online check-in, to the renovation, the cleanliness, to the beds and size of rooms. Well done Novotel!!

Dear Fernando F., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Overall fine

Customer review rating 4.3/5

Rebekah Families - 19/02/2020 Confirmed reviews ALL

Everything was great except we were placed in a room with a joining door to another room. They people inside the next door room were speaking at a regular volume but I could still hear them clearly. They were up speaking well past 11 and though we had gone to bed at 8:30 with our children, I couldn’t sleep due to noise until after the neighbors went to bed.

Dear Rebekah Q., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are so glad that you enjoyed your stay overall. However, we sincerely apologize for the noise from guests next door. We will address it with our Engineering team. Thank you again for sharing your experience, and we hope you will visit us again in the near future. Sincerely, Khoa Truong Front Office Manager

Great Hotel

Customer review rating 4.3/5

John R. Business - 19/02/2020 Confirmed reviews ALL

There on business. Stayed 2 nights. I wear a CPAP machine to sleep but the configuration of the bedside tables albeit modern and sleek, is not condusive to a CPAP machine.

Dear John R., We are glad that you enjoyed your stay overall. However, we sincerely apologize for the inconvenience. We will address your concern with management team. We hope to see you again in the near future. Sincerely, Khoa Truong Front Office Manager

Excellent stay

Customer review rating 4.3/5

Stephanie S. Business - 19/02/2020 Confirmed reviews ALL

Room was clean, beautifully decorated, bed was very comfy. I would definitely recommend.

Dear Stephanie S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khoa Truong Front Office Manager

GREAT LOCATION - WONDERFUL STAY

Customer review rating 4.3/5

Suzanne B. Business - 19/02/2020 Confirmed reviews ALL

ROOM WAS SPACIOUS AND VERY CLEAN. BED WAS VERY COMFORTABLE.

Dear Suzanne B., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Being on the esplanuade it was close to all the amenities and within walking distance of attractions.

Customer review rating 4.3/5

Edward W. Solo - 19/02/2020 Confirmed reviews ALL

I found it very clean and the staff very friendly.

Dear Edward W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khoa Truong Front Office Manager

Great stay and comfortable

Customer review rating 4.3/5

Stephen D. Business - 19/02/2020 Confirmed reviews ALL

Proximity to some great restaurants and things to do and see.

Dear Stephen D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khoa Truong Front Office Manager

Valentine's Day Staycation

Customer review rating 4.3/5

Christine Couples - 18/02/2020 Confirmed reviews ALL

We were at the Toronto Novotel for one night to enjoy the room and the whirlpool. Lovely room decor and convenient whirlpool and pool facility made our stay very enjoyable. The only thing we missed was sandals to go to the pool facility.

Dear Christine M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Great location

Customer review rating 4.3/5

Christine Families - 18/02/2020 Confirmed reviews ALL

I’ve chosen the right hotel! The location was perfect! Walking distance to Union Station, Scotia Arena and Eaton Mall. The food was good at Cafe Nicole. We had breakfasts and dinners there. The room was lovely, clean and comfortable.

Dear Christine C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Location was perfect for our plans & service was excellent

Customer review rating 4.3/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

We were a large group attending nearby theatre with children. Everything went smoothly from checkin to leaving & staff were intuitive to our needs

Dear Carol C., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Clean, good location. Great service

Customer review rating 4.3/5

Ronell Solo - 18/02/2020 Confirmed reviews ALL

I absolutely loved my stay. I didnt require much service but the service I got was great. Really happy with my stay and would stay again.

Dear Ronell J., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Perfect location

Customer review rating 4.3/5

Rl Couples - 18/02/2020 Confirmed reviews ALL

No wait to check in and warmly received. Spotless room, excellent bed but the view from the 3rd floor is... well let's keep the blinds down

Dear Robert L., We are glad that you enjoyed your stay overall, and we are so sorry about the view from your room. We hope you will visit us again in the near future. Sincerely, Khoa Truong Front Office Manager

We thoroughly enjoyed our stay.

Customer review rating 4.3/5

Heather S. Couples - 17/02/2020 Confirmed reviews ALL

We asked for and received a room change. Very quick and most appreciated.

Dear Heather S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khoa Truong Front Office Manager

Great location

Customer review rating 4.3/5

Loretta Friends - 17/02/2020 Confirmed reviews ALL

My group of 7 ladies really enjoyed our 2 night stay. Close to the Meridian centre. Great restaurants across the street. Friendly and helpful staff and rooms were great. I would come again.

Dear Loretta S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Nice Hotel

Customer review rating 4.3/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

This hotel was conveniently located next to Meridian Theater and close to restaurants.

Dear Patrick G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khoa Truong Front Office Manager

Well located with all necessary amunities.

Customer review rating 4.3/5

M. Business - 14/02/2020 Confirmed reviews ALL

I enjoyed staying in a clean room even though I was disturbed by people across the street chanting from bars across the street where my room was located.

Dear Patrice M., We are glad that you enjoyed your stay overall. However, we sincerely apologize about the noise from bars across the street. We hope you will give us another chance to make up the experience. Please feel free to request for a quiet room at booing and/or check-in. We will do our best to accommodate it for you. Thank you again for staying with us. Sincerely, Khoa Truong Front Office Manager

Location, Location, Location!

Customer review rating 4.3/5

Dianne &. G. A. Couples - 14/02/2020 Confirmed reviews ALL

Always enjoy our stay at Novotel on The Esplanade! Great location for an overnight stay to get us to our appointments in downtown Toronto the next day.

Dear Dianne & George A., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager

Perfect Location

Customer review rating 4.3/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Well appointed and quiet meeting rooms met all of our needs

Dear Pascale R., We are glad that you enjoyed your stay overall and sincerely apologize for the system issues at check-in. Thank you again for your understanding, and we hope to see you again in the near future. Sincerely, Khoa Truong Front Office Manager

Quiet, modern and accessible!

Customer review rating 4.3/5

Melanie J. Friends - 13/02/2020 Confirmed reviews ALL

Hadn't been to this location for many years. Was pleased to see the updated décor and layout. The rooms were very quiet and the location makes access to Union Station easy for GO and UP trains. Lots of bars and restaurants right on the street or within a short walking distance.

Dear Melanie J.-Drost, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Khoa Truong Front Office Manager
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