Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 3,295 reviews

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Description

Hotel extras

  • Free WiFi, ergonomic work space, IP TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, Hockey Hall of Fame

  • Walking distance to Scotiabank Arena, Rogers Centre, CN Tower, Ripleys Aquar, Distillery Distr

Our accommodation(s)

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,295 reviews

Customer review rating 5.0/5

Clive M. Couples - Confirmed reviews ALL

Excellent breakfast & very comfortable room. Well situated to attractions.

Dear Clive M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Caroline T. Business - Confirmed reviews ALL

I really enjoyed the room. The staff was courteous as well. I could hear a bit of noise in my room, though

Dear Caroline T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Mary K. Business - Confirmed reviews ALL

All in all a great experience. The restaurant was 'okay' and I appreciate the breakfast buffet but some variety would be nice when you're there an entire week.

Dear Mary K., Thank you for sharing your feedback with us. We are very pleased to hear that you had an overall great experience during your stay. We also appreciate your comments regarding the restaurant and breakfast buffet. We understand that additional variety can make a big difference, especially during longer stays, and we will certainly share your suggestions with our team for review. Thank you again for staying with us, and we hope to have the opportunity to welcome you back in the future. Warm regards, Novotel Toronto Centre

Customer review rating 5.0/5

Radha R. Business - Confirmed reviews ALL

The welcome water and macaroons was a very nice touch and much appreciated coming off a flight!

Dear Radha R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Remedios T. Couples - Confirmed reviews ALL

The hotel’s location is perfect if you enjoy the old-town charm of Toronto. It is conveniently located near St. Lawrence Market and surrounded by many restaurants, grocery stores, and even a nearby park. Union Station is also just about five minutes away. The room itself was modern and clean. However, I found it inconsistent with the hotel’s environmental or “save the earth” policy that only disposable cups were provided instead of proper glassware. Water and ice were available on every floor, but no reusable water container was provided either. As for the staff, everyone was friendly, accommodating, and very helpful throughout our stay.

Dear Remedios T., Thank you for your thoughtful feedback. We’re delighted to hear you enjoyed our location, modern rooms, and the friendly service provided by our team. It’s wonderful to know you were able to take advantage of the nearby attractions and conveniences around the hotel. We also appreciate your comments regarding the paper cups. As part of our sustainability efforts, we use recyclable disposable cups to help reduce the significant amount of water and cleaning products that would otherwise be required to wash hundreds of glasses daily. We value your perspective and will certainly share your feedback with our team as we continue working toward more environmentally conscious practices. We hope to have the pleasure of welcoming you back again soon. Sincerely, Novotel Toronto Centre

Other web-users rate our hotel

  • 3,058 reviews 9.6/10 Location
  • 2,948 reviews 8.4/10 Room
  • 3,031 reviews 9.2/10 Service
  • 34 reviews 8.2/10 WiFi
  • 1,594 reviews 8.8/10 Cleanliness
  • 932 reviews 8.8/10 Breakfast
  • 6 reviews 10/10 Sustainability

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