Novotel Toronto Centre Hotel 4 stars

Customer review rating 4.3/5 8,659 reviews

Novotel Toronto Centre
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+ 26 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market

  • Union Station trains, subway: 5 minutes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Indoor heated pool. Closed for maintenance till july the 04th 2019
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Caring for our valued guests and employees is our top priority and we are open for reservations. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLStayWell.com.

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2
toronto
canada

Tel: +14163678900

Fax: (+1)4163608285

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISION :  UNIVERSITY UNION STATION

  • DOWNTOWN TORONTO : 

  • By plane

    PEARSON INTERNATIONAL AIRPORT At 28.49km / 17.7 miles

  • By plane

    TORONTO ISLAND AIRPORT At 3km / 2 miles

  • By boat

    QUEEN'S QUAY At 0.64km / 0.4 miles

  • By boat

    QUEENS QUAY TERMINAL At 0.3km / 0.19 miles

  • By car

    GARDINER EXPRESSWAY/YONGE At 0.3km / 0.19 miles

  • By car

    GARDINER/JARVIS At 0.64km / 0.4 miles

  • By car

    GARDINER/SPADINA At 0.8km / 0.5 miles

  • By train

    UNION STATION At 0.64km / 0.4 miles

GPS :43.646757, -79.374359

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

NEWLY RENOVATED SUPERIOR TWO QUEEN BEDS

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED EXECUTIVE KING ROOM

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED PREMIER EXECUTIVE

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING

  • Max. number of persons: 2
  • Area: From 31 / 334 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • TV room service ordering(...)

NEWLY RENOVATED SUPERIOR KING ADA ROLL IN SHOWER

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Bathrobe
Rooms

Our restaurants and bars

CAFE NICOLE

Type of cuisine: International

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Lunch

11:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE LOUNGE

Non contractual photo

Unwind with a cocktail in the intimate atmosphere of the contemporary lobby Lounge. Open daily and serving a diverse bar menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 231

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Toronto Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,659 reviews

tripadvisor

TripAdvisor Rating 4.5/5

487 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Four night Stay

TripAdvisor rating 4.5/5

JohnCherry 28/03/2020 TripAdvisor review

We arrived from the UK at about 15:00 and had a good sized room on the 6th floor at the front. In the evening there was a little noise from outside as there are bars and eateries opposite but no problems. The beds were comfortable, the bathroom well equipped, the staff helpful and at breakfast there was a good choice of food every day. And good coffee. I would stay there again if we returned to Toronto which is a great modern city with plenty to see as well as Niagara Falls being a couple of hours away.

Great location and lovely room

Customer review rating 4.3/5

Brandy Couples - 25/03/2020 Confirmed reviews ALL

The room is nicely decorated and I love the nice big shower and soft towels. The bed was very comfortable and it was very quiet too. The tv in the room was huge. We enjoyed the coffee too. Also great location close to the train station and shopping downtown.

Well located

Customer review rating 4.3/5

Jenni Couples - 23/03/2020 Confirmed reviews ALL

It was interesting since it was the weekend everything started closing due to Covid -19. The hotel was stylish and very convenient but Toronto was shutting down making it hard to enjoy.

great location and comfortable rooms

Customer review rating 4.3/5

Uta S. Families - 22/03/2020 Confirmed reviews ALL

A very lovely hotel situated in a touristy area within easy distances to many local attractions all within walking distances. Aquarium, CNN tower, lots of good restaurants, St. Lawrence Market and Antique Market..... A marble modern bathroom which was very clean and well stocked with towels..... liked the European bedcover touch (no heavy bedspreads) and enclosed large artsy wall with the built-in TV. Well done.

A+

Customer review rating 4.3/5

Liberty Business - 21/03/2020 Confirmed reviews ALL

Very courteous staff combined with a very comfortable and stylish room makes for an amazing stay.

Bad stay

Customer review rating 4.3/5

Jean-françois L. Business - 20/03/2020 Confirmed reviews ALL

The room was not cleaned when I arrived. The manager made a promise and did not deliver on it. Worst experience ever.

surprised to learn of renovtions, stay once or twice every year or two; great location amenities and predictably smooth stay

Customer review rating 4.3/5

Anonymous Business - 20/03/2020 Confirmed reviews ALL

only suggestion is relocation of soap dish in shower or buffering of edges, its sharp edges are in the way of elbows for a person around 163cm tall

Fantastic hotel, great location and really friendly and help staff!

Customer review rating 4.3/5

Mark H. Families - 19/03/2020 Confirmed reviews ALL

I've been lucky enough to stay at the Novotel Toronto Centre hotel a couple of times and have to say it's one of my favourite hotels in the world! The decor, cleanliness, facilities, location, restaurant, bar, staff and service cannot be faulted. My last trip was during the outbreak of COVID-19 and the staff and management dealt with this difficult situation really well taking into account the needs of guests and staff. Highly recommended hotel and I really hope to stay again in the future.

Easy access to the station.

Customer review rating 4.3/5

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Despite the restrictions due to the Coronavirus the staff were very friendly and informative and we enjoyed our stay.

Great location and enjoyed our stay.

Customer review rating 4.3/5

Joan C. Families - 19/03/2020 Confirmed reviews ALL

This hotel is located in old Toronto and is close to Union Station, the St. Lawrence Market and several restaurants. Unfortunately all restaurants were closed due to Covid19 restrictions but we managed with takeout and the great food at the Market. The room was very nice - clean and comfortable. We enjoyed our stay and would stay here again.

well located, effective service, well priced

Customer review rating 4.3/5

Jeff Business - 18/03/2020 Confirmed reviews ALL

Gym room size, restaurant and front desk service were all excellent, while I didn't use pool good to have, though bigger os better and room while good size could be more nicely decorated - bathroom was good - I like the large shower and good lighting.

Great location and friendly staff.

Customer review rating 4.3/5

Lynne Business - 17/03/2020 Confirmed reviews ALL

Always a great stay. Beds are so comfy, I always have a wonderful sleep. Staff are friendly and always make me feel so welcome. 'Til next time Novotel!

Professional

Customer review rating 4.3/5

Hannah Families - 17/03/2020 Confirmed reviews ALL

The staff is very professional - from the front desk to the room attendants. Excellent

Great Location

Customer review rating 4.3/5

Karim Couples - 17/03/2020 Confirmed reviews ALL

Great location in the heart of Toronto with easy walkable access to restaurants, the Distillery Distict, etc. Room quality was adequate. Lovely buffet breakfast.

Horrible checkout experience with "Rach"

Customer review rating 4.3/5

Soumik R. Business - 16/03/2020 Confirmed reviews ALL

Loved everything - met the promised Accor hotel experience overall. However, had a horrible time checking out with a woman who wore a "Rach" pendant around her neck and was very racist and rude. Did not once greet me, was not polite, and was just extremely horrible. Not returning to Novotel in Toronto ever again.

Too hot to sleep

Customer review rating 4.3/5

Kim Business - 16/03/2020 Confirmed reviews ALL

The hotel room was way too hot to sleep, the thermostat and fan were t able to cool the room at all. After calling the front desk, I was advised to turn the system to “off” to help let the room cool down. After an hour of trying to sleep, I realized it had actually raised the temperature in the room another 2 degrees. It was horrible. After speaking with the front desk staff and having maintenance come check everything, I was told there was nothing they could do. That it was because of the weather outside. That is ridiculous!!! A hotel should be able to moderate the temperate of each room, let alone an entire floor (the whole floor was crazy hot). They didn’t offer to move me to a different room or anything (although colleagues of mine on other floors said their rooms were cooler). With a late morning meeting, I tried to sleep in to catch up on sleep but there was construction and hammering a over my head. So frustrating. I didn’t sleep well for my 3 nights there and was extremely tired the whole business trip. Overall, terrible experience with the room, the unapologetic staff and the unwillingness to try to find a solution.

excellent pet-friendly hotel close to everything downtown

Customer review rating 4.3/5

Mike Families - 16/03/2020 Confirmed reviews ALL

all good

Hotel is in a great location

Customer review rating 4.3/5

William L. Couples - 15/03/2020 Confirmed reviews ALL

The location was excellent it was within walking distance from Union Station and a number of the very interesting sights to visit during our stay in Toronto. We will definitely stay here again either arriving by train or plane.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Paul Renouard Manager, Operations

Relax & Confortable

Customer review rating 4.3/5

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Overall very nice stay as usual, thank you just this time, probably upstairs or nextdoor of my room had some renovations in the morning while I was sleeping..

Dear Nobuya S., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In addition, we sincerely apologize about the noise from renovation projects. Thank you again for sharing your experience, and we hope you will visit us again in the near future. Sincerely, Khoa Truong Front Office Manager

Great stay

Customer review rating 4.3/5

Alicia Couples - 13/03/2020 Confirmed reviews ALL

Great hotel, fantastic location. Great service, a big thank you to the staff in housekeeping. Very sweet ladies and attended to my every need. Will definitely be visiting again.

Dear Alicia M., We very much appreciate your comments regarding your stay at the Novotel Toronto Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Khoa Truong Front Office Manager
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