Novotel Toronto Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 3,242 reviews

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45 The Esplanade, M5E 1W2 Toronto, Canada

Description

Hotel extras

  • Free WiFi, ergonomic work space, IP TV

  • Fitness center, indoor pool, hot tub, sauna

  • Range of flexible space suited for any successful meeting

  • 5 minutes to Meridian Hall, St Lawrence Market, Union Station, Hockey Hall of Fame

  • Walking distance to Scotiabank Arena, Rogers Centre, CN Tower, Ripleys Aquar, Distillery Distr

Our accommodation(s)

Hotel location

Novotel Toronto Centre

45 The Esplanade
M5E 1W2 Toronto
Canada

GPS:43.646757, -79.374359

Telephone
Fax +1 416-360-8285

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

CAFE NICOLE

Novotel Toronto Centre presents Cafe Nicole & Lounge Bar serving Breakfast, Lunch & Dinner. Relax and enjoy our simple yet generous menu refreshed in line with the seasons in our comfortable stylish setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,242 reviews

Customer review rating 4.0/5

Antti P. Business - Confirmed reviews ALL

All working as expected. Except false fire alarm in middle of night

Dear Antti P., Thank you for your feedback. We’re very pleased to know that everything was working as expected during your stay. However, we sincerely apologize for the false fire alarm that occurred during the night. We understand how disruptive and unsettling that can be, especially in the middle of the night. Please be assured that guest safety is always our top priority, and while these systems are in place to protect everyone, we regret the inconvenience this situation caused you. We truly appreciate your understanding and hope to welcome you back for a seamless and restful stay in the future. Sincerely, Novotel Toronto Centre

Customer review rating 5.0/5

Brennan C. Business - Confirmed reviews ALL

Great location, very modern well equipped room, excellent value. Very comfortable bedding, exceptionally clean, top quality lighting - very pleased - will book again on next trip.

Dear Brennan C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.0/5

Gloria Y. Business - Confirmed reviews ALL

I had a comfortable time here! There was some dust behind the bed that kind of bothered me but otherwise the room was clean and tidy every day!

Dear Gloria Y., Thank you very much for your kind review. We are delighted to hear that you had a comfortable stay and that you found the room clean and tidy throughout your visit. Please accept our apologies for the dust behind the bed. Your feedback has been shared with our housekeeping team to ensure we address this and continue improving our attention to detail. We truly appreciate you bringing this to our attention and hope to welcome you back again very soon. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Jason N. Business - Confirmed reviews ALL

Hotel and service was excellent. there were guests smoking marijuana outside under car port entrance. entire section smelled like marijuana. Had to wait inside until they left to avoid the smell

Dear Jason N., Thank you very much for your kind comments about the hotel and our service we’re truly pleased to know you had an excellent overall experience. At the same time, we sincerely apologize for the inconvenience you encountered at the entrance. We understand how unpleasant it must have been to deal with the smell and to have to wait inside until the area cleared. Please be assured that your feedback has been shared with our team so we can reinforce monitoring of the entrance and ensure a more comfortable environment for all guests. We truly appreciate you bringing this to our attention and hope to welcome you back. Sincerely, Novotel Toronto Centre

Customer review rating 4.5/5

Reaz H. Business - Confirmed reviews ALL

Heart of Downtown Toronto. Rooms are super clean and beds are comfortable.

Dear Reaz H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Toronto Centre

Other web-users rate our hotel

  • 3,017 reviews 9.6/10 Location
  • 2,918 reviews 8.3/10 Room
  • 2,955 reviews 9.1/10 Service
  • 33 reviews 8.1/10 WiFi
  • 1,560 reviews 8.8/10 Cleanliness
  • 839 reviews 8.7/10 Breakfast
  • 565 reviews 8.2/10 Food
  • 339 reviews 8.2/10 Pool

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