Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,356 reviews

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120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,356 reviews

TripAdvisor Rating  4.4/5  4,709 reviews

Certificate of excellence 2025

Great hotel

TripAdvisor rating 5.0/5

BeatrizGo Solo travel - TripAdvisor review

I have been in Sofitel twice this year and everything was great( service, location, comfort).I am sure that I will return

A lovely place to celebrate!

TripAdvisor rating 5.0/5

RSReilly Couples - TripAdvisor review

We’ve been to Sofitel many times, but this was our first return since Covid. It did not disappoint! Same welcoming staff and hospitality. Beautiful room. Perfect location. A wonderful stay!

Customer review rating 4.5/5

Amy B. Business - Confirmed reviews ALL

Overall the service and consistency of my stays at the Sofitel Philadelphia have improved in 2025. There was a lot of turn over in the front desk staff and while today there seems to be new people all the time, they also seem to be better trained and more pleasant. Breakfast in Chez Collette is also much better. Kudos to Bob and the other wait staff who really are excellent and welcoming. One area to consider for improvement is the gym facility - especially the free weights. They must be 30 years old. They are not designed for easy use by women. Modern free weights are hexagon shaped making modern workouts much easier. Women are increasingly doing strength training - and many are traveling for work - please consider some new and up-to-date free weights in the new year to better accommodate the women who want to use the gym facility (I actually find myself considering other properties in Philly, due to this factor!)

Bonjour Amy B., Thank you for taking the time to share your feedback regarding your recent stays at Sofitel Philadelphia at Rittenhouse Square. We are delighted to hear that you have noticed improvements in our service and the training of our front desk staff. It is always rewarding to know that our team members, such as Bob and the staff at Chez Collette, have made a positive impression during your visits. We genuinely appreciate your suggestion regarding our gym facilities. Your insights on the free weights are invaluable, especially as we strive to accommodate all our guests’ fitness needs. Your comments will be taken into consideration as we continually evaluate and enhance our amenities. We look forward to welcoming you back and hope to provide an even better experience in the future. Pierre Jotterand General Manager

Customer review rating 4.0/5

Michael R. Business - Confirmed reviews ALL

Overall, the room was beyond reproach. The beds and pillows were comfortable. The HVAC quickly and quietly delivered the temperatures I wanted. There was no interference in my sleep due to outside noise. The room and bathroom were spacious and the curtains made it easy to block out any outside light. I had a few clothing items that needed ironing and there was an iron and board in my room, which I appreciated. I was there for a work function and the food, the staff and the logistics were great for the needs and activities of my company. The only suggestion I would make is the valet service is inefficient. It took over 30 minutes for anyone to receive their cars from the valet. We all waited together and the story was the same...over 30 minutes for everyone. Most rooms also lack an appealing view. I would not let either of those factors impact my decision to stay there. I would just park in a nearby lot so I have direct access to my car when needed and go out and see the city on foot rather than rely on a view from a window. The hotel is otherwise absolutely perfect and their food, restaurants, and bar are fantastic.

Bonjour Michael R., Thank you for taking the time to share your thoughtful feedback regarding your recent stay with us. We are delighted to hear that you found our facilities to be excellent and that your room provided the comfort and amenities you were looking for. Your commendation of our staff and the logistics for your work function is greatly appreciated and underscores our commitment to service. We acknowledge your concerns regarding the valet service and will take your observations into consideration as we continually strive to improve our operations. Additionally, we understand that some views may not meet every guest's expectations; we encourage guests to explore the vibrant surroundings of Rittenhouse Square, as there is much to see and enjoy in the area. We appreciate your kind words about our food and dining options, and we look forward to welcoming you back for another stay in the future. Sincerely, Pierre Jotterand General Manager

Customer review rating 5.0/5

Michael C. Solo - Confirmed reviews ALL

Love the hotel its location is great, but its elegance make it comforting. Great bar with fantastic drinks. Nice upscale experience for the value!

Bonjour Michael C., Thank you for your kind words regarding your stay with us. We are delighted that you enjoyed our location, ambiance, and bar offerings. Your appreciation for the upscale experience we strive to provide is truly rewarding. Best regards, Pierre Jotterand General Manager

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Other web-users rate our hotel

  • 895 reviews 9.2/10 Location
  • 1,618 reviews 7.4/10 Room
  • 1,659 reviews 8/10 Service
  • 13 reviews 4.1/10 WiFi
  • 588 reviews 6.3/10 Cleanliness
  • 548 reviews 7.7/10 Vibe
  • 348 reviews 5.3/10 Value
  • 262 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.