Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 3,064 reviews

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Description

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,064 reviews

TripAdvisor Rating  4.5/5  4,579 reviews

Certificate of excellence 2024

Wonderful space for our conference!

TripAdvisor rating 5.0/5

Helen_PHLAirportArt Business - TripAdvisor review

I did not stay overnight, but attended a 3-day conference. The hotel was immaculate and beautiful and the meeting rooms were well-equipped for our groups needs. The service staff was also very attentive, yet unobtrusive. Would definitely recommend Sofitel to anyone looking to host a business affair.

Bonjour Helen_PHLAirportArt , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Thank for your KIndness

TripAdvisor rating 4.0/5

JohnF553 Business - TripAdvisor review

This was my wife and my 2nd time. We had a great time and will be coming back. We had a business meeting the next morning and we suggested that our guests meet us for breakfast, as we told our friends you had a "Killer Buffet" My wife and one guest had the buffet and it was wonderful. The other guest and I ordered Eggs Benedict from the menu. It was the most miserable eggs Benedict I had ever had, a few small pieces of dry ham on burnt with two eggs not separated, without any Hollandaise sauce. I write this because we Love your hotel and the staff is kind and helpful, They make us feel at home.and welcomed. We will be back. Next time I'll stick with the Buffet. I hop[e this helps.

Bonjour JohnF553, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pierre Jotterand General Manager

Customer review rating 0.5/5

Jennifer D. Business - Confirmed reviews ALL

Mold in my shower, very late room service and bell man.

Perfect one night stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

My husband and I stayed for a one night getaway and it was a lovely experience. The holiday decorations are beautiful. The comfortable room, the gorgeous bar/lounge, the leisurely and delicious breakfast—we were sorry to leave!

Sofitel Stay

TripAdvisor rating 4.0/5

valeriex0x0 Couples - TripAdvisor review

The hotel is absolutely beautiful, the rooms are lovely. We asked for a view on a high floor and replaced on the 12th floor, but the view was of rooftops of buildings that are not lit up at night. I also loved the bar, but it needs to be more women friendly. There is nowhere to hang my purse while sitting at the bar so I had to keep it on my lap and it kept falling down. Hooks should be placed below the bar for women to hang their purses. Aside from those two things everything was wonderful.

Bonjour valeriex0x0 , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

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Other web-users rate our hotel

  • 819 reviews 9.3/10 Location
  • 1,619 reviews 7.5/10 Room
  • 1,712 reviews 8.5/10 Service
  • 19 reviews 3.8/10 WiFi
  • 568 reviews 6/10 Cleanliness
  • 217 reviews 6.8/10 Breakfast
  • 204 reviews 7.8/10 Bar
  • 9 reviews 10/10 Sustainability

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