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Sofitel Philadelphia at Rittenhouse Square Hotel 4.5 stars

Customer review rating (ALL Rating) 4.6/5 17,060 reviews

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Sofitel Philadelphia at Rittenhouse Square
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+ 17 Services

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17Th Street
19103 philadelphia
united states

Tel: +12155698300

Fax: (+1)2155647459

Check-in from 16h00

Check out up to 12h00

  • WALNUT/LOCUST :  ORANGE WALNUT/LOCUST

  • By plane

    PHILADELPHIA INTL At 13.6km / 8.5 miles

  • By train

    30TH STREET AMTRACK STATION At 1.6km / 1 miles

GPS :39.95078, -75.168998

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
Meetings/Events
  • 16 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 306 rooms
    • 20 rooms for people with reduced mobility
    • 150 family rooms
    • No connecting room
    • 306 non-smoking rooms
    • 13 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
    • Laundromat
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Currency exchange
    • Currency exchange
Access to property
  • Valet Parking Additional charge
    • Near the property
    • Public

Our accommodation(s)

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 431 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Philadelphia at Rittenhouse Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

17,060 reviews

TripAdvisor Rating 4.5/5

4,129 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Nice hotel but rooms need upgrades

TripAdvisor rating 4.0/5

codybronx 25/11/2021 TripAdvisor review

My stay was very amazing. The staff was exceptional. The rooms need to be upgraded just a tad especially the bathroom. The shower is a little outdated. Mattress was a little lumpy but we made the best out of it. I definitely recommend this hotel

Bonjour Codybronx, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Glad to hear you were able to interact with our amazing staff! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Great Location

Customer review rating 3.5/5

Martin M. Business - 24/11/2021 Confirmed reviews ALL

Spend 4 nights at the hotel. Great room upgrade

Bonjour Martin M., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Good stay, great service, great location...

Customer review rating 4.5/5

Cindy Friends - 24/11/2021 Confirmed reviews ALL

I was visiting the hotel for race weekend, there was a group of us from Ottawa so we booked a number of rooms. The hotel was in a perfect location, close to shopping and restaurants and close to the start of the race! We had a nice rom and the staff were always very helpful. The concierge, Andrew, was incredibly helpful both before and during our stay... he booked us into sever wonderful restaurants and helps us find a nearby location for our, return to Canada, Covid test. He made the trip special and looked after so many little details for us... thanks again!

Bonjour Cindy S., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Andrew. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
Customer review rating 4.0/5

Kristen Business - 23/11/2021 Confirmed reviews ALL

Lovely short stay

Bonjour Kristen H., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Simplicity done well

Customer review rating 4.5/5

Bruce Couples - 23/11/2021 Confirmed reviews ALL

Good location, quick and easy check in with a clean modern room. Wish I had more time to enjoy it.

Bonjour Bruce S., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Well located

Customer review rating 3.5/5

Anonymous Business - 22/11/2021 Confirmed reviews ALL

My experience at the Sofitel Rittenhouse square was satisfactory. The hotel is extremely well located, the bed was exceptionally comfortable, the staff were great. However the hotel is looking very tired, the cleaning in my room when I received it was okay, I found a hard boiled sweet stuck to the carpet, for the cost you get the room only, no breakfast included etc.

Dear Georgina M., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our Housekeeping team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Nice boutique hotel!

Customer review rating 4.5/5

Elaine Families - 22/11/2021 Confirmed reviews ALL

Liked the swift response to our every request. Wished breakfast available every day.

Bonjour Elaine/Herb S., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Location was very nice and convenient. Staff, room, services were fine.

Customer review rating 3.0/5

J.k. Families - 22/11/2021 Confirmed reviews ALL

It was fine.

Dear John K., Thank you for taking the time to share your comments concerning your stay at the Sofitel Philadelphia at Rittenhouse Square. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Angela Bauer General Manager

Excellent location/ comfortable and large room/ extremely comfortable bed/great staff/ good food

Customer review rating 5.0/5

Maribeth L. Families - 22/11/2021 Confirmed reviews ALL

We were in Philadelphia for a marathon and really needed a room that we could relax and enjoy ourselves your hotel fit the bill completely, centrally located with great staff and wonderful amenities. Honestly the bed in our hotel room was the best and most comfortable bed I’ve ever slept in my life. I only wish I could’ve brought it home!

Bonjour Maribeth L., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Very Happy

Customer review rating 5.0/5

Steve Business - 22/11/2021 Confirmed reviews ALL

Staff was great and the location was superb. We liked our room with one very small recommendation … we would have preferred a desk or small table rather than the tall table. We were very happy overall and cannot emphasize enough how accommodating and helpful all of the staff was.

Bonjour Stephen J H., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Just what we needed

Customer review rating 5.0/5

Ansun V. D. Couples - 22/11/2021 Confirmed reviews ALL

Everything was perfect.

Bonjour Ansun Vernell D., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Always excellent

Customer review rating 4.5/5

Susan Families - 22/11/2021 Confirmed reviews ALL

I’ve stayed at every hotel in Philly practically, and this one is always my favorite.

Bonjour Susan L., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Good Stay

Customer review rating 4.5/5

Kjm Couples - 22/11/2021 Confirmed reviews ALL

Well located, lovely suite and helpful staff

Bonjour Kenneth M., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Always relaxing

Customer review rating 4.5/5

Hal Families - 22/11/2021 Confirmed reviews ALL

I was in town for the Philly Halfmarathon. A nice stay as always.

Bonjour Hal P., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Fantastic Hotel

TripAdvisor rating 5.0/5

Larry L 22/11/2021 TripAdvisor review

We have stayed here often. A perfect hotel, from reservations, to front desk, suite, and restaurant. Great location. Keisha, in reservations is always our first contact and she has a knack of getting us exactly the perfect room. Only hotel for us in Philly

Bonjour Larry! We very much appreciate your comments regarding your stay at Sofitel Philadelphia Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Merci

Well located, room service food quality was poor

Customer review rating 4.0/5

Laine Couples - 21/11/2021 Confirmed reviews ALL

I understand with Covid that it has also changed room service, but the food quality was so poor. Some food arrived like warm, was soggy and overall disappointing

Dear Laine C., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our F&B team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Didn’t stay we checked out

Customer review rating 0.5/5

Kenneth Business - 21/11/2021 Confirmed reviews ALL

The room was not what we expected….. it didn’t suite our needs ….

Dear Kenneth E., Thank you for taking the time to share your comments concerning your stay at the Sofitel Philadelphia at Rittenhouse Square. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Angela Bauer General Manager

Always a great stay!

Customer review rating 5.0/5

Scott R. Couples - 21/11/2021 Confirmed reviews ALL

Natalie on the front desk at check in was fantastic. We have stayed with you in Paris, Rome, NYC and others, Rome being our favorite. Thank you.

Bonjour Scott A R., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Staff was amazing

Customer review rating 5.0/5

R W. Business - 21/11/2021 Confirmed reviews ALL

I left a book in my room that was a library book and the staff found it and returned within one day. I was amazed at their kindness and concern in getting it back to me. Thank you!

Dear Rebecca W., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Love this Hotel

TripAdvisor rating 5.0/5

Richard S 03/11/2021 TripAdvisor review

My son and I come to Philadelphia every Fall to go to a U of Penn football game. We stay Friday and Saturday night at the Sofitel at Rittenhouse Square. We stay in the Luxury Suite which is perfect for us as we each have our own room and TV. Service is excellent and we also love the Hotel's bar!

Bonjour Richard, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Hope you enjoyed the game! Glad to hear you were able to relax in our amazing room and enjoy our bar area! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer, General Manager

Our most recent 20 reviews

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