Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,346 reviews

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Sofitel Philadelphia at Rittenhouse Square - Image 1
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Sofitel Philadelphia at Rittenhouse Square - Image 4
120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,346 reviews

TripAdvisor Rating  4.4/5  4,704 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Kristin S. Business - Confirmed reviews ALL

The check-in staff was courteous, the room was clean and lovely, the bar staff were attentive, and the location was ideal.

Customer review rating 5.0/5

Wynter C. Couples - Confirmed reviews ALL

My boyfriend and I stayed at the Sofitel Philadelphia in a one-bedroom suite, and we had a wonderful experience. The extra space made our stay feel especially comfortable, and I loved that the room came with robes and slippers. The bathroom was also spacious, which was a nice bonus. While the bed didn’t include a top sheet initially, the staff quickly brought one up as soon as I requested it. We were also lucky to be on the top floor, which gave us a beautiful view of the city. One of my favorite perks was the daily $22 resort credit that we could use at the bar. The bar itself had a great happy hour with fair prices, and the Thursday night DJ was such a fun touch—we didn’t even feel the need to go out our first night. The location is perfect. We were able to walk to most places, and many of the restaurants we visited, including Butcher and Singer, were only about a 10-minute walk away. We only used rideshares for trips that were over 15 minutes. Every staff member we interacted with was friendly, welcoming, and accommodating. Overall, we had a fantastic stay, and I truly can’t wait to go back!

Customer review rating 5.0/5

Geoffrey M. B. Friends - Confirmed reviews ALL

From the moment I checked in, they made sure everything was perfect

Customer review rating 5.0/5

Lori R. Families - Confirmed reviews ALL

Recently had a four-night stay planned at the Sofitel Rittenhouse over Marathon weekend, arriving a night ahead of my daughter. Lovely hotel, inviting lobby bar, great options for dining in the area, as well as, convenient arrival by train. My room was nicely appointed. Unfortunately, my trip was cut short due to my daughter suffering a medical emergency the evening prior to her arrival, and despite the high demand weekend, the staff was empathetic upon hasty departure. They went above and beyond to help. Will for certain return under better circumstances, and enjoy the rest of the offerings, the city, and the race! Appreciate the kindness.

Bonjour Lori R., Thank you for sharing your experience at Sofitel Philadelphia at Rittenhouse Square. I am pleased to learn that you found our hotel lovely and appreciated our inviting lobby bar along with the dining options available in the area. It is heartening to hear that our staff was able to provide you with understanding and support during such a difficult time. We strive to create a compassionate atmosphere for all our guests, and your acknowledgment of our team's efforts is truly appreciated. We look forward to welcoming you back in the future under more favorable circumstances, allowing you to fully enjoy all that our hotel and the city have to offer. Sincerely, Pierre Jotterand General Manager

Great location and good facilities. Mixed service quality

TripAdvisor rating 1.0/5

翼 张 TripAdvisor review

This is the worst hotel experience I have ever had that. I am a globe trotter who travels passionately across the globe. I heard about Sofitel and tried it in Philadelphia as we currently resident in Delaware. The check in was smooth and everything was okay…. But not until we found a dirty sock under the drawer…. The front desk associate, Tom (Staff number 4814101) sent someone to vacuum it and seems that it would suffice… No!!!!!!!!! No same person will stay in a room preoccupied with a freaking dirty sock…. Next Ton, the associate arranged us in worse room (812 instead of 814 lacking a comfort couch) as a resolution. I’m not sure what is going on but hey, here is the hospitality of the hotel. Don’t bother staying here as they do not care about their customers. First time tried it, will not do it again and will let all my people know what to avoid in Philly. Just one edit to this review. Julian at the front desk is super collegiate and he fixed everything for us. Whatever damage Tom did was fixed by Julian. Just a glimpse of hope for this hotel.

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Other web-users rate our hotel

  • 868 reviews 9.2/10 Location
  • 1,577 reviews 7.4/10 Room
  • 1,634 reviews 8/10 Service
  • 14 reviews 3.8/10 WiFi
  • 575 reviews 6.4/10 Cleanliness
  • 340 reviews 5.2/10 Value
  • 256 reviews 6.7/10 Breakfast
  • 242 reviews 7.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.