Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,474 reviews

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

ALLSAFE approved hotel

Our accommodation(s)

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,474 reviews

TripAdvisor Rating  4.5/5  4,282 reviews

Certificate of excellence 2022

flair for philadelphia

TripAdvisor rating 4.0/5

TeddSain Solo travel - TripAdvisor review

the sofitel philadelphia at rittenhouse square transports one from the hustle of philadelphian streets into it’s french-styled flair immediately upon entry into its lobby. the staff from the valet stand to the front desk to the restaurant are helpful, courteous, pleasant and genuine. the complimentary breakfast is extraordinary. seriously. at least the omelette, frites, coffee, orange juice, and fruit bowl that i enjoyed were. the scents in this hotel are fabulous. the lobby, the elevators, as well as the floor that i stayed on always smelled great. the amenities of the room that i stayed in, a king superior, were the cherry on top of an already inviting layout. great soft bed and pillows. nice looking and sounding television. balmain brand body wash, shampoo, conditioner and lotion. the only suggestion for improvement that i have is the housekeeping. it took all day for my room to be cleaned. not sure if the hotel was full or under-staffed. the sitting chair had plenty of popcorn in its crevices upon check-in. the floor underneath the furniture was incredibly dusty and obviously never tended to.

A pleasant convenient choice, overall

TripAdvisor rating 4.0/5

Barbeque TripAdvisor review

A nice comfortable choice on convenient Rottenhouse square — our room was pleasant and large, though showing wear around the edges for this class of hotel. The breakfast unfortunately was notably in need of staff upgrades and training, Both mornings we were there the service was exceptionally slow, and I was flummoxed when my English muffins never arrived at all, only to be informed by the hostess— after I finally inquired — that they were out of muffins. The next morning the toast arrived extremely late, way after everything else, cold and burnt. I saw the hostess apologizing profusely to two other tables. It’s a nice bright space and a situation that should be fixed, pronto.

Bonjour Barbeque , Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Angela Bauer General Manager

Lovely stay

TripAdvisor rating 5.0/5

Marsharelle T Couples - TripAdvisor review

This is a great hotel. I have consistently had a positive experience across several stays. Good service. Valet a bit slow due to traffic and shower is a little small. But very clean and overall a good experience. We will be back!

Bonjour Marsharelle, We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Very nice

Customer review rating 5.0/5

Craig Couples - Confirmed reviews ALL

Lovely hotel, helpful staff

Bonjour Craig N., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Great stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The Sofitel is located in an ideal spot and has lovely amenities. The staff are above par and make this hotel!

Bonjour Samantha B., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

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Other web-users rate our hotel

  • 904 reviews 9.1/10 Location
  • 1,848 reviews 7.4/10 Room
  • 1,766 reviews 8.5/10 Service
  • 18 reviews 4.4/10 WiFi
  • 662 reviews 6.2/10 Cleanliness
  • 201 reviews 7.8/10 Breakfast

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