Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.5/5 3,645 reviews

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Description

ALLSAFE approved hotel

Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,645 reviews

TripAdvisor Rating  4.5/5  4,426 reviews

Certificate of excellence 2023

Thank you to Joann and the team - great service, great food!

TripAdvisor rating 5.0/5

M R TripAdvisor review

Joann and the team were fantastic - very attentive and looked after us! The food was fantastic and consistently complimented and the staff ensured that we were happy, asked if we needed anything and did a great job overall. Thank you!

Shower gaurd and hot air Malfunction

TripAdvisor rating 1.0/5

ahmed839 Business - TripAdvisor review

The staff are nice helpful and curtious. The facility needs more attention. I had to change rooms twice. The shower doors have a huge gap ungaurded to prevent the water from getting out of the shower to the bathroom floor and maintenance mentioned that they were out of shower gaurds. The central heaters are set on low efficiency, that one of the suites had barely hot air coming out from the vents. This makes me believe that the facility needs renovations and/or updates. The employees where helpful!

Wonderful hotel and enjoyable stay

TripAdvisor rating 5.0/5

Justin C Couples - TripAdvisor review

Stayed at the sofitel for a weekend getaway with my GF and the Hotel was amazing. Everything was great from the moment we entered till the moment we left. We were meet at the front desk by Mahmoud and he knew it’s a weekend getaway for me and my GF. He upgraded us and escorted us to the elevator. We felt like VIP. Bar was great and drinks are nice. Definitely coming back again.

nice hotel

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

the staff was phenomenal. the room was not as clean as would be expected of a high end hotel

Bonjour Terrance J., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Good stay

Customer review rating 4.0/5

Bryan M. Couples - Confirmed reviews ALL

Good stay..breakfast performance was just ok

Bonjour Bryan M., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

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Other web-users rate our hotel

  • 884 reviews 9.3/10 Location
  • 1,743 reviews 7.6/10 Room
  • 1,822 reviews 8.7/10 Service
  • 26 reviews 4.6/10 WiFi
  • 603 reviews 6.3/10 Cleanliness
  • 325 reviews 5.4/10 Amenities
  • 226 reviews 7.6/10 Breakfast
  • 204 reviews 7.8/10 Bar

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