Sofitel Philadelphia at Rittenhouse Square Hotel 4.5 stars

Customer review rating 4.6/5 15,705 reviews
Sofitel Philadelphia at Rittenhouse Square
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Hotel extras

This sophisticated downtown hotel is conveniently situated in the thriving shopping and dining district of Rittenhouse Square. Explore art and culture nearby at impressive exhibits including The Barnes Foundation and the Philadelphia Museum of Art.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 16 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17Th Street
19103
philadelphia
united states

Tel: +12155698300

Fax: (+1)2155647453

Contact email

Check-in from 16h00

Check out up to 12h00

  • WALNUT/LOCUST :   ORANGE WALNUT/LOCUST

  • By plane

    PHILADELPHIA INTL At 13.6km / 8.5 miles

  • By train

    30TH STREET AMTRACK STATION At 1.6km / 1 miles

GPS :39.95078, -75.168998

Our accommodations

Our Philadelphia 4-star hotel reflects contemporary French and American style, with an emphasis on comfort. Each Philadelphia luxury hotel room is equipped with WiFi internet access, a fully stocked mini bar, and French bath amenities.

Classic Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Ironing board and flat-iron
  • Breakfast in bed(...)

SUPERIOR ROOM, 1 King

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM, 1 King, High Floor

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM, 2 Doubles

  • Max. number of persons: 4
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

MAGNIFIQUE ROOM, 1 King

  • Max. number of persons: 2
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

King Room (Magnifique, Corner)

  • Max. number of persons: 2
  • Area: From 39
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call

Prestige Suite, 1 Bedroom (Corner)

  • Max. number of persons: 4
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)
Accessible room

PRESIDENTIAL SUITE, 1 King, ADA

  • Max. number of persons: 4
  • Area: From 140
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

SUPERIOR ROOM, 1 King, ADA, Roll-in Shower

  • Max. number of persons: 2
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

SUPERIOR ROOM, 1 King, ADA, Tub with Grab Bars

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

LUXURY ROOM, 2 Doubles, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

LUXURY ROOM, 1 King, High Floor, ADA, Roll-in Shower

  • Max. number of persons: 2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

LUXURY ROOM, 2 Doubles, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 36
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

1 BEDROOM LUXURY SUITE, 1 King, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

1 BEDROOM LUXURY SUITE, 1 King, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room, ADA, Roll-in Shower

  • Max. number of persons: 4
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

1 BEDROOM PRESTIGE SUITE, 1 King, Corner Room, ADA, Tub with Grab Bars

  • Max. number of persons: 4
  • Area: From 54
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Ironing board and flat-iron
  • Breakfast in bed
  • Automatic wake up call
Accessible room

1 Luxury king Bed - ADA Accessible

  • Max. number of persons: 2
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Ironing board and flat-iron
  • Breakfast in bed(...)

1 BEDROOM LUXURY SUITE, 1 King

  • Max. number of persons: 4
  • Area: From 46
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Ironing board and flat-iron
  • Breakfast in bed(...)

Our restaurants and bars

LIBERTE URBAN CHIC LOUNGE

Type of cuisine: International

Discover Liberté Urban Lounge, a chic downtown hot spot serving hand-crafted cocktails and contemporary, French-inspired food in one of the city's loveliest settings. 11:30am-1am Sunday-Thursday 11:30am-2am Friday & Saturday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHEZ COLETTE

Type of cuisine: Regional

Savor an irresistible breakfast or a Sunday brunch in Chez Colette, our charming brasserie, also available for private events. 6am-11am Mon-Friday, 7am-11am Saturday & Sunday

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIBERTE URBAN CHIC LOUNGE

Photo non contractuelle / Strictly non binding

Liberté chic urban lounge serving cocktails and contemporary French-inspired food in one of the city's loveliest settings.Gather with friends at the bar, Share an intimate moment in the lounge along the fireplace, or enjoy a meal in the dining area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 431

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Philadelphia at Rittenhouse Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

15,705 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,992 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely stay

Customer review rating 4.6/5

Joann P. Couples - 19/02/2020 Confirmed reviews ALL

From the minute we entered the hotel we were greeted and felt very welcome. The location is ideal for visiting many of the historic attractions in Philly and many fabulous restaurants.

Dear Ms. P., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

First class experience

Customer review rating 4.6/5

Michelle V. Business - 19/02/2020 Confirmed reviews ALL

From the time of arrival, I was treated with first class service. Fast check-in, and received a room on the top floor. Nice welcome letter with a complimentary drink, and I appreciated being texted to ask how my visit was going. The room was spotless and well appointed. Conference food was delicious. Thank you for a fabulous weekend!

Dear Ms. V., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Great location

Customer review rating 4.6/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

Great location. Very clean hotel. Hotel staff was very nice and accommodating. Romantic hotel.

Dear Ms. N., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Disappointed stay.

Customer review rating 4.6/5

P.f. G. Couples - 19/02/2020 Confirmed reviews ALL

1-Food trays from previous customers left outside our room for hours, had to complain to front desk when we were going out for dinner to remove. 2-I informed concierge by phone the day before arrival that my wife and I were celebrating our 40th wedding anniversary and was told that a complimentary champagne w/ chocolates would be provided. this did not happen. 3-Breakfast at the hotel restaurant was a disappointment. -Long wait -Disorganized hostess & managers -slow service -cold food (food service manager had poor attitude when I complained to him)

Dear Mr. G., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointing experience with us, as this is not a reflection of our standard. I want you to know that I take your feedback very seriously, and I have shared this with our Director of Rooms, as well as Director of Food and Beverage. Please rest assured we are taking the necessary steps to address the issues with the room service trays and the breakfast experience, as well as the oversight with your romance package amenity. We will ensure these issues do not occur going forward. I truly appreciate you bringing this matter to my attention. As a token of good faith, I would like to extend a complimentary future one night stay with breakfast for two included, should you decide to stay with us again. Please do not hesitate to contact me or our Director of Quality and Learning at Ju… and we will be happy to assist with the accommodations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

My favorite place to stay when in Philadelphia

Customer review rating 4.6/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

this hotel never dissappoints. Rooms are nice, always clean, and reasonably priced. Lobby bar "Liberte" is a great, relaxing lounge for a bite and a drink. Hope to be back soon.

Dear Ms. D., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Very Good

Customer review rating 4.6/5

Ta Couples - 18/02/2020 Confirmed reviews ALL

The suite was nice.

Don’t look too closely

Customer review rating 4.6/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

The bed was comfortable which was my wife’s biggest concern. Linens and pillows comfy. Kind of noisy...could hear other guests in their rooms while in bathroom. Also bathroom needed some updating as does Cable TV system.

Amazing facilities, staff, location

Customer review rating 4.6/5

Boryana G. Business - 18/02/2020 Confirmed reviews ALL

Great service! Customer first attitude and hospitality. Excellent location

Dear Ms. G., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Great hotel and solid value

Customer review rating 4.6/5

Michael A. Business - 18/02/2020 Confirmed reviews ALL

A very quick stay

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Business meeting at this hotel

Customer review rating 4.6/5

Brian B. Business - 17/02/2020 Confirmed reviews ALL

Thoroughly enjoyed hotel, everything was really nice, but it didn't seem like any of the thermostats worked, the temperature never adjusted in my room or in our meeting rooms.

Customer review rating 4.6/5

Mz. B. Couples - 17/02/2020 Confirmed reviews ALL

We loved our stay last year at Sofitel Philadelphia. Sadly, this year, we found the newly renovated room chairs furniture very uncomfortable. So much so, that we will not be returning due to this. The beds remain very comfortable. We loved all other aspects of our stay- the staff is exceptionally outstanding, housekeeping is perfection, location superb, and so on. Just bumming about the new furnishings.

Dear Ms. B., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for your disappointment in your room. I want you to know that I take your feedback very seriously and I have shared it with our Director of Rooms. I truly appreciate you bringing this to my attention. As a token of good faith, I would like to extend a complimentary future upgrade to a suite with breakfast for two included should you decide to stay with us again. Please do not hesitate to contact me or our Director of Quality and Learning at Ju… and we will be happy to assist with the accommodations. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Angela Bauer General Manager

Great stay

Customer review rating 4.6/5

Dominique S. Couples - 17/02/2020 Confirmed reviews ALL

My rooms were magnificent I really enjoyed myself I would definitely recommend this hotel to my friends

Dear Ms. S., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Great service and location but uncomfortable sleeping conditions

Customer review rating 4.6/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

The service (especially the friendliness of all the gentlemen at the front door) was great, as was the location and size of the room. However, the bed was visibly lopsided and extremely uncomfortable. Our room (627) also backed into an alley where garbage trucks created a lot of noise starting around 6 am. The bed in that room really should be fixed. Thank you.

Very comfortable

Customer review rating 4.6/5

Tom Business - 16/02/2020 Confirmed reviews ALL

* Found the bed comfortable (was glad there wasn't the typical extra undersheet/oversheet to deal with) * Enjoyed extras, bath and chaise lounge * Room service was on time, with good portions and tasty food Only concern was a couple of loose fittings (eg: glass surface of the table), but this wasn't a big deal

Dear Ms. F., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Great customer service!! Beautiful hotel

Customer review rating 4.6/5

Patrick M. Couples - 16/02/2020 Confirmed reviews ALL

Hotel is fantastic. The entire staff gives world class customer service. The restaurant is outstanding. Jack stands out as the best!!!

Dear Mr. M., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Staff is Excellent

Customer review rating 4.6/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Service was excellent from all staff. Room was beautiful and clean. Only downside for me was the bed was not comfortable. I did not mention it to staff because I stayed only one night. I am going back and will request a different type of bed. I am sure it will work out. I would recommend this hotel to my friends and business associates.

Best hotel in Philadelphia

Customer review rating 4.6/5

Christopher S. Business - 15/02/2020 Confirmed reviews ALL

Every aspect was great. Comfort of rooms, the restaurant, the bar and most of all the people. Excellent customer service.... by everyone!

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager

Very comfortable

Customer review rating 4.6/5

Dmitry J. Business - 14/02/2020 Confirmed reviews ALL

This is my goto hotel every time I travel to Philadelphia. Rooms are comfortable and spacious. Staff is very friendly, bar has a lot of variety and restaurant has good food. It is very conveniently located in close proximity to my office and restaurants.

Dear Mr. J., Thank you for staying at the Sofitel Philadelphia! It is always a pleasure to receive positive feedback. Please do not hesitate to re-post your 5-star comment on TripAdvisor and let others know about your stay with us. Your public feedback would mean the world to all of us on the team! https://www.tripadvisor.com/Hotel_Review-g60795-d122343-Reviews-Sofitel_Philadelphia_Hotel-Philadelphia_Pennsylvania.html Thank you again for your support. We realize that your time is valuable and we are grateful to have such loyal guests. Sincerely, Angela Bauer General Manager

Front desk staff was very nice, accommodations were good

Customer review rating 4.6/5

Shannon Business - 14/02/2020 Confirmed reviews ALL

Awesome location, valet overpriced, accommodations were good but not as up scale as I would except give the price tag for Philadelphia.

Such a nice experience

Customer review rating 4.6/5

Cristal3398 Couples - 13/02/2020 Confirmed reviews ALL

This was a great high-end hotel...would love to stay at this property again!

Dear Ms. R., We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Bauer General Manager
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