Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,740 reviews

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Sofitel Philadelphia at Rittenhouse Square - Image 1
Sofitel Philadelphia at Rittenhouse Square - Image 2
Sofitel Philadelphia at Rittenhouse Square - Image 3
Sofitel Philadelphia at Rittenhouse Square - Image 4
120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior 2 Double Room, 36 SM - 390 SF

Photo out of - Superior 2 Double Room, 36 SM - 390 SF

Approximately 36 SQM / 390 SQFT. Newly Renovated, 55 inch TV, Complimentary WiFi. Marble Bathroom with Separate Shower and Bathtub. Balmain Bath Amenities. Minibar and Coffee Machine.

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 36 m² / 387 sq ft
  • Bedding 2 x Queen size bed(s)
  • Views: City View
See availabilities

Approximately 33 SQM / 350 SQFT. Newly Renovated, 55 inch TV, Complimentary WiFi. Marble Bathroom with Separate Shower and Bathtub. Balmain Bath Amenities. Minibar and Coffee Machine.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Approximately 35 SQM /395 SQFT. Newly Renovated. L-Shape Sectional Sofa with Coffee Table, 55 inch TV, Complimentary WiFi. Marble Bathroom with Shower and Bathtub. Balmain Bath Amenities. Minibar and Coffee Machine.

  • Views:

    City View

Max. number of persons
2
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Approximately 39 SQM /420 SQFT. Newly Renovated. L-Shape Sectional Sofa with Coffee Table, 55 inch TV, Complimentary WiFi. Marble Bathroom with Shower and Bathtub. Balmain Bath Amenities. Minibar and Nespresso Machine.

  • Views:

    City View

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Complimentary WiFi, 55in TV, minibar, coffee machine, Balmain bath amenities. Mobility accessible- wide door, roll-in shower w. handheld showerhead, toilet grab bar, height adjusted peephole, low closet shelf, drapery rods, strobe light alarm

  • Views:

    City View

Max. number of persons
2
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Complimentary WiFi, 55in TV, minibar,coffee machine, Balmain bath amenities. Mobility accessible- wide door, tub and toilet grab bars, handheld showerhead, height adjusted peephole, low closet shelf, drapery rods

  • Views:

    City View

Max. number of persons
2
Area
From 33 m² / 355 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Complimentary WiFi, 55in TV, minibar, Nespresso, Hermes bath amenities. Mobility accessible- wide door, roll-in shower w. handheld showerhead, toilet grab bar, height adjusted peephole, low closet shelf, drapery rods, strobe light alarm

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Complimentary WiFi, 55in TV, minibar, Nespresso, Balmain bath amenities. Mobility accessible- wide door, tub and toilet grab bars, handheld showerhead, height adjusted peephole, low closet shelf, drapery rods, strobe light alarm

  • Views:

    City View

Max. number of persons
4
Area
From 36 m² / 387 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Approximately 35 sqm/400 sq.ft.; Sunny Exposure; Bathrobe and Slippers with Balmain amenities; Marble Bathroom; Complimentary Wi-Fi; Turndown service with bottle of water; Accessible Amenities including shower with bench, grab bar and sliding faucets

Max. number of persons
2
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

SIGNATURE 1 BEDROOM SUITE

Photo out of - SIGNATURE 1 BEDROOM SUITE

Approximately 54 SQM / 595 SQFT. Separate Living Room with Sofa Bed, 55 inch TV and 49 inch TV, Complimentary WiFi. Marble Bathroom with Separate Shower and Bathtub. L'Occitane en Provence Bath Amenities. Minibar and Nespresso Machine.

  • Views:

    City View

Max. number of persons
4
Area
From 54 m² / 581 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine
  • Illy coffee machine
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite

Photo out of - Presidential Suite

140 SQM / 1,500 SQFT. Newly Renovated. 2 Living Rooms and Dining Area, 4 TVs. Shower & Jacuzzi Tub. ADA Features: wider door, roll-in shower with handheld showerhead, toilet grab bar, lower peep hole & closet shelf, drapery rods, alarm strobe light.

  • Views:

    City View

Max. number of persons
2
Area
From 140 m² / 1506 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Ice Machine
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

LUXURY 1 BEDROOM SUITE, 1 KING, MOBILITY ACCESSIBLE, ROLL-IN SHOWER, SOFA BED, 45 SM 490 SF

Photo out of - LUXURY 1 BEDROOM SUITE, 1 KING, MOBILITY ACCESSIBLE, ROLL-IN SHOWER, SOFA BED, 45 SM 490 SF

Complimentary WiFi, 55in and 49in TV, minibar, coffee machine, Balmain bath amenities. Mobility accessible- wide door, roll-in shower w. handheld showerhead, toilet grab bar, height adjusted peephole, low closet shelf, strobe light alarm

  • Views:

    City View

Max. number of persons
4
Area
From 46 m² / 495 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

LUXURY 1 BEDROOM SUITE, 1 KING, MOBILITY ACCESSIBLE, TUB W GRAB BARS, SOFA BED, 45 SM 490 SF

Photo out of - LUXURY 1 BEDROOM SUITE, 1 KING, MOBILITY ACCESSIBLE, TUB W GRAB BARS, SOFA BED, 45 SM 490 SF

Complimentary WiFi, 55in and 49in TV, minibar, coffee machine, Balmain bath amenities. Mobility accessible- wide door, tub & toilet grab bars, handheld showerhead, height adjusted peephole, low closet shelf, drapery rods, strobe light alarm

  • Views:

    City View

Max. number of persons
4
Area
From 46 m² / 495 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

SIGNATURE 1 BEDROOM SUITE 1 KING MOBILITY ACCESSIBLE, ROLL-IN SHOWER, SOFABED 45SM 490SF

Photo out of - SIGNATURE 1 BEDROOM SUITE 1 KING MOBILITY ACCESSIBLE, ROLL-IN SHOWER, SOFABED 45SM 490SF

Comp WiFi, 55in & 49in TV, minibar, Nespresso, L'Occitane en Provence bath amenities. Mobility accessible- wide door, roll-in shower, handheld showerhead, toilet grab bar, height adjusted peephole, low closet shelf, drapery rods, strobe light alarm

  • Views:

    City View

Max. number of persons
4
Area
From 54 m² / 581 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Ice Machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • High speed internetAdditional charge

Phone Facilities

  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 306 rooms
  • 20 rooms for people with reduced mobility
  • 150 family rooms
  • 306 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line
  • High Speed internet Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Headphones
  • Umbrellas

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

2 Restaurants

Room service

  • Cold snacks
  • Hot meals

Business

16 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Well-being

Sofitel Fitness Center

  • On site
  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 66.01 € 73.19 USD Per day

CHEZ COLETTE

Photo out of - CHEZ COLETTE

Chez Colette is an intimate, authentic version of a 1930 French brasserie offering a delightful experience with authentic French pastries, tempting breakfast options, and a delightful Sunday brunch!

Cooking style
Regional
Chef name
Sylva Senat
Accessibility
Accessible service
19103 Philadelphia, United States
Telephone +1 215-569-8300
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Chez Colette is an intimate, authentic version of a 1930 French brasserie offering a delightful experience with authentic French pastries, tempting breakfast options, and a delightful Sunday brunch!

Stay active at the Sofitel Fitness Center, fully equipped to keep you on track while traveling. Enjoy cardio machines, ellipticals, treadmills, stationary bikes, weight machines, free weights, and medicine balls-everything you need for a great workout!

Immerse yourself in the enchanting ambiance of our exquisite wedding venue, featuring a sparkling grand ballroom accommodating up to 300 guests in banquet style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,740 reviews

Customer review rating 2.5/5

Tara H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Wilson R. Business - Confirmed reviews ALL

Bonjour Ms. R., Thank you for your kind words regarding your recent stay. We are delighted to hear that our customer service and attention to detail contributed to your comfort. Your satisfaction is our priority, and we look forward to welcoming you back in the future. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 2.5/5

Tracy G. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sabrina S. Business - Confirmed reviews ALL

Bonjour Ms. S., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciate our hospitality and the amenities we provide, including our breakfast offerings and comfortable accommodations. Your loyalty over the past five years is truly valued, and we look forward to continuing to serve you in the future. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Warm regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 3.0/5

Marcella G. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Patel I. Business - Confirmed reviews ALL

The phone in my room didn't work so I couldn't make requests, would've liked some form of toothpaste in the hotel since the bathroom had everything else. The bed was comfortable, however, and the hotel is well situated.

Customer review rating 1.0/5

Tenique M. Business - Confirmed reviews ALL

This establishment was not what its

Dear Tenique M., Thank you for sharing your feedback regarding your recent experience at our hotel. We regret that we did not meet your expectations of luxury, as we strive to provide a high standard of service and accommodations for all our guests. Warm Regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 3.0/5

Christy C. L. Business - Confirmed reviews ALL

Older but nice hotel.for the most part . Not sure how it gets 4.5 ranking .. Sink in BR was very very slow to drain .. no sheet on bed only comforter . Regrows warm not cold on the least . Extra Long wait times for valet to bring car especially at night .( no idea where they had to park them ) We missed scheduled event due to this ( was on busy weekend, be forewarned ) super nice staff . Also had to call to get deposit ( after paying 70 plus dollars a night parking). back it was just charged for no reason, we are older couple no damage was done .

Customer review rating 3.0/5

Tillmon C. Business - Confirmed reviews ALL

Typically am not bothered by this, but MAN, there wasn't a night or morning that I didn't think an elephant wasn't walking down the hall.

Bonsoir Tillmon C., Warmest greetings from Sofitel Philadelphia. Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the noise disturbance you experienced during your stay. We understand how essential a peaceful and restful environment is to the overall comfort of our guests, and we sincerely regret that the noise from the hallway disrupted your tranquility throughout the night and into the morning. Please know that this is certainly not the level of comfort and hospitality we strive to provide. Your feedback is invaluable to us and will be shared with our team to reinforce the importance of carefully considering our guests' preferences and requests when assigning rooms, particularly those seeking a quieter environment. We remain committed to ensuring a more peaceful and comfortable experience for our valued guests. We sincerely regret that we fell short of delivering the exceptional experience you deserved. Should your travels bring you back to Philadelphia, we would be delighted to welcome you back and personally ensure that your next stay is more comfortable, peaceful, and memorable. Merci Beaucoup, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 4.5/5

Michael L. Business - Confirmed reviews ALL

It was fine. I would have preferred coffee in the room vs. espresso.

Bonjour Mr. L., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed your room and the service provided. We appreciate your suggestion regarding in-room coffee options, and we will certainly take it into consideration for future enhancements. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 2.5/5

Todd T. Business - Confirmed reviews ALL

Most things about the stay were fine. Nice room (although the shower drain was very slow/almost overflowed). The location is great. Here's what really colored the stay: some colleagues and I were in the lobby bar one evening, when a mouse appeared, ran over a colleague's foot and across the floor toward the bar. This happened two more times while we were there. The employee apologized (even comped some drinks) and let us know that the hotel was working with an exterminator. BUT, I know that if you've reached a point where the mice are traipsing through public areas with guests present, your rodent problem is likely very out of hand. That's not great. I'm happy to leave this review private, but y'all should know that made an impression on a number of folks. Also, one more note: the in-room TV system is awful. Most hotels now let me easily log into my own netflix, apple TV, etc. You guys are still trying to sell $25PPV movies. Way behind the competition.

Bonsoir Todd T., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Philadelphia at Rittenhouse Square. I appreciate your comments on the quality of the room and the prime location of our hotel. I regret to learn about the unsettling experience you encountered in the lobby bar. Your concerns about the presence of rodents are taken seriously, and I assure you that we maintain a rigorous pest management program. We are committed to providing a clean and welcoming environment for our valued guests. Additionally, I apologize for any inconvenience caused by the in-room entertainment system. We continuously strive to enhance the guest experience and appreciate your suggestions for improving our TV services. Thank you once again for your valuable insights. We hope to have the opportunity to host you again in the future, providing you with a more pleasant experience. Sincerely, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 5.0/5

Frederick L. Business - Confirmed reviews ALL

Room Upgrade, well maintained conference space bathrooms.

Bonjour Mr. L., Thank you for your kind words regarding the quality of service and the well-maintained conference space bathrooms. We are delighted to know that you appreciated the room upgrade and your overall experience. We look forward to welcoming you back in the future. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 5.0/5

Nancy W. Couples - Confirmed reviews ALL

Comfortable with a great staff and room service. It was in the perfect location as well.

Bonjour Ms. w., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and our staff attentive. It is wonderful to know that our location met your expectations. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Warm regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 3.5/5

Reginald S. Couples - Confirmed reviews ALL

great

Customer review rating 3.0/5

Ja K. Couples - Confirmed reviews ALL

The staff seemed very new / inexperienced.

Customer review rating 4.5/5

Lateise J. Couples - Confirmed reviews ALL

The staff was so great and accommodating to our requests and had some great suggestions for things to do. The room was spacious and worth every penny. You also got to keep the slippers. The bed was a bit too soft but not uncomfortable that it kept me up. Me and my honey had a fantastic stay!

Bonjour Ms. J., Thank you for your kind words regarding your recent stay at Sofitel Philadelphia at Rittenhouse Square. We are delighted to hear that you appreciated our location, the spacious room, and our team's hospitality. We value your feedback about the bed's softness and will consider it as we continuously strive to enhance our guests' experiences. It is wonderful to know that you and your partner had a fantastic stay with us. Best regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 2.0/5

Kendra C. Couples - Confirmed reviews ALL

I've stayed at the Sofitel many times for both work and personal trips, and it has never let me down. The rooms, the service, the overall experience have always been excellent. I've talked this hotel up to my husband more times than I can count. This past Sunday's stay was no different, right up until it was time to leave. We called for our car 20 minutes before checkout to make sure we'd be ready to go. It took the valet team a full hour to bring it around. An hour. For a hotel that gets so much else right, that was really disappointing and a frustrating way to end an otherwise great stay. I'll still come back, because the hotel itself is that good. But the valet process needs real attention. Guests shouldn't have to plan an extra hour just to get their car.

Customer review rating 5.0/5

Juan L. F. Business - Confirmed reviews ALL

Excellent. Courtesy bubbly and snack a great idea!

Bonjour Mr. L. F., Thank you for your kind remarks regarding your recent stay. We are delighted to hear that you enjoyed our prime location and the complimentary bubbly and snacks we provide. We hope to welcome you back soon for another memorable experience. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 3.5/5

Lawrence M. Families - Confirmed reviews ALL

Hotels.com shows the rate including all taxes and fees. The hotel charged me an extra $65 for a fee the front desk could not explain. No more Sofitel stays for me....

Customer review rating 5.0/5

Gary N. Couples - Confirmed reviews ALL

class experience

Bonjour Mr. N., Thank you for your kind words regarding your experience at Sofitel Philadelphia at Rittenhouse Square. We are delighted to hear that you always enjoy your stays with us and appreciate the high-class service we strive to provide. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best wishes, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 4.5/5

Iain K. Families - Confirmed reviews ALL

Arrived late at night but checkin was fast and simple. This was our second stay and we will likely be back in the future.

Bonjour Mr. K., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location and found your room comfortable. It is always a pleasure to welcome returning guests, and we look forward to your next visit. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Warm regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 5.0/5

Paula B. Families - Confirmed reviews ALL

Very comfortable, nice staff

Bonjour Ms. B., Thank you for your kind words regarding our convenient location, spacious accommodations, and attentive staff. We are delighted to hear that you had a comfortable stay and appreciate your positive feedback. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best wishes, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 4.5/5

Sally S. Families - Confirmed reviews ALL

Everybody at the Sofitel was extremely nice and helpful!

Bonjour Ms. S., Thank you for your kind words regarding our location and the efforts of our team. We are delighted to hear that you found our staff to be helpful and welcoming. Your satisfaction is our priority, and we hope to welcome you back soon. If you have a moment, we would greatly appreciate you sharing your experience on TripAdvisor, as your feedback means a great deal to our team. https://www.tripadvisor.com/UserReviewEdit-g60795-d122343-Sofitel_Philadelphia_at_Rittenhouse_Square-Philadelphia_Pennsylvania.html Best regards, Sofitel Philadelphia at Rittenhouse Square

Customer review rating 1.5/5

Halle H. Couples - Confirmed reviews ALL

I came in excited to experience something new, and I had high hopes considering the price. The room was barely serviced the entire stay. Walked into hair in the bathtub, no sheets were ever replaced during my stay. After the first night, they removed the loose sheet without replacing it. The accommodations were mediocre at best. Breakfast service was horrible. After being seated, and forgotten, we went to the buffet. Coming back to our table we realized someone else had already been sat there. My takeaway is that price and the number of stars a place has is meaningless. Disappointing.

Dear Halle H., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely regret to hear that your experience did not meet the high standards we strive to uphold. It is concerning to learn about the cleanliness issues you encountered in your room, as well as the service shortcomings during breakfast. We take these matters seriously, and I appreciate you bringing them to our attention. While we aim to provide a luxurious experience for all our guests, it is clear that we fell short in your case. Your comments will be shared with our housekeeping and dining teams to ensure we address these areas for improvement. We genuinely value your insights and hope to have the opportunity to serve you better in the future. Thank you once again for your feedback. Sincerely, Sofitel Philadelphia at Rittenhouse Square

Other web-users rate our hotel

  • 1,013 reviews 9.3/10 Location
  • 1,710 reviews 7.4/10 Room
  • 1,801 reviews 8.2/10 Service
  • 12 reviews 6.2/10 WiFi
  • 616 reviews 6.5/10 Cleanliness
  • 595 reviews 8/10 Vibe
  • 512 reviews 7.9/10 Amenities
  • 353 reviews 7.5/10 Breakfast

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