Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,517 reviews

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120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,517 reviews

Customer review rating 4.5/5

Karen W. Families - Confirmed reviews ALL

Great location, hospitality and service. Comfortable room.

Customer review rating 4.5/5

Yannick B. Families - Confirmed reviews ALL

Everything was awesome…except breakfast. Two different days, two different atmospheres. The fist day, not busy, great service. It’s apparent that as the restaurant gets busier on weekends, organization and efficiency are lost. Some small examples: -Why is the host bussing tables and there is a line outside to be seated? Their job should be to manage the waitlist, seat guests, and as they return to the podium, note what tables are available. -Managers were stepping in to set tables and it would take 5+ minutes per table mostly from carrying each item by hand across the restaurant. Use a serving platter and get the tables ready so the host can do their job. -One of the managers looked busy, but wasn’t doing anything efficiently. It was like watching an extra on a movie set. Overall, there were empty tables, a 10-minute wait to get in, and this is a buffet with limited table service. Clearing tables and serving drinks shouldn’t be this hard. I highly suggest an observer with a background in operations watch a crowded Saturday morning and see if they find the same conclusions.

Customer review rating 4.5/5

Rene B. Business - Confirmed reviews ALL

I was there for a conference with a pretty large group. We ate buffet meals the entire stay. I can say that day one I enjoyed the meal but everyday seemed the same and the final day I felt like I was eating 5 day old chicken breast again and again. We ran out of food for breakfast 3 days and I do feel like the sides could have had veggies included. This may have been arranged by our staff/ I don't know but I did not enjoy the meals or desserts.. and I do love dessert.

Customer review rating 5.0/5

Beth M. Friends - Confirmed reviews ALL

Super relaxing environment and helpful with everything for our first trip to Philly! Obed was a super bellman! He gave a great orientation to the room, got us ice, fridge, and was just the perfect gentleman!!!

Customer review rating 5.0/5

Kipp C. Couples - Confirmed reviews ALL

Great!

Other web-users rate our hotel

  • 932 reviews 9.2/10 Location
  • 1,666 reviews 7.3/10 Room
  • 1,717 reviews 7.9/10 Service
  • 14 reviews 3.2/10 WiFi
  • 599 reviews 6.5/10 Cleanliness
  • 350 reviews 5.5/10 Value
  • 285 reviews 8.1/10 Bar
  • 281 reviews 6.7/10 Breakfast

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