Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.3/5 2,364 reviews

Best price
guarantee
Sofitel Philadelphia at Rittenhouse Square - Image 1
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Sofitel Philadelphia at Rittenhouse Square - Image 4
120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,364 reviews

TripAdvisor Rating  4.4/5  4,711 reviews

Certificate of excellence 2025

Customer review rating 0.5/5

Jordan P. Couples - Confirmed reviews ALL

Booked through Amex platinum and the only benefit we got was the late checkout but that was ruined due to house keeping knocking on the door every 30 minutes to check if we were gone. Had to ask multiple times to get the bedding changed because they kept leaving the same ripped comforter on the bed even after they came in and cleaned. Housekeeping was terrible to deal with and the front desk acted like they were bothered by th request. Tried to have drinks at the bar and got a cocktail with fruit flies in it. Room was old and carpet throughout the whole hotel was filthy and stained everywhere. Won’t be booking here again and will be contacting Amex as this is not a hotel up to those standards.

Customer review rating 4.5/5

Anastasis M. Families - Confirmed reviews ALL

By now and having stayed several times at the hotel we feel that it is our Philadelphia home!

Go-to hotel every visit to Philly

TripAdvisor rating 5.0/5

bostonbrian7 Friends getaway - TripAdvisor review

Sofitel Phila @ Rittenhouse is our go-to hotel every visit to Philly!! Location, room, service is impecable! This visit I had an issue with valet...extremely unprofessional and rude.

Customer review rating 0.5/5

Ian M. Families - Confirmed reviews ALL

My booking included using 8000 points to pay for my booking and these were not deducted at checkout and the full cash amount was charged to my card. I’ve been asking for a week now for the points to be deducted and my card to be reimbursed the cash amount and this has still not happened. The points have left my All Accor account though meaning I have effectively paid twice. Please can someone deal with this asap?

Bonjour Ian M., Thank you for your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you have encountered with the points deduction during your stay. I understand that this has led to a frustrating situation, and I appreciate your patience as we work to resolve it. Please be assured that our team is looking into this matter, and we will ensure that it is addressed appropriately. Thank you for bringing this to our attention. Best regards, Pierre Jotterand General Manager

Customer review rating 3.5/5

Iakeem C. Families - Confirmed reviews ALL

I've stayed here many times now and I love this hotel, the great breakfast and friendly staff. Ms. Shearley who works in the restaurant during breakfast is a Philadelphia Treasure. She is friendly, inviting, efficient and makes my wife and I feel like we are coming to her home for a gourmet meal!

Bonjour Iakeem C., Thank you for your kind words regarding your stay and for highlighting the excellent service provided by Ms. Shearley. However, I regret to learn about the challenges you faced with our valet service. We strive to ensure a seamless experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Sincerely, Pierre Jotterand General Manager

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Other web-users rate our hotel

  • 895 reviews 9.2/10 Location
  • 1,618 reviews 7.4/10 Room
  • 1,659 reviews 8/10 Service
  • 13 reviews 4.1/10 WiFi
  • 588 reviews 6.3/10 Cleanliness
  • 548 reviews 7.7/10 Vibe
  • 348 reviews 5.3/10 Value
  • 262 reviews 6.6/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.