Sofitel Washington DC Lafayette Square Hotel 5 stars

Hotel was wonderful, room was awesome (clean, comfy, spacious) and great location! The staff was outstanding! Marlo and the hotel bar/opaline restaurant staff were lovely- super friendly, very welcoming and always ensured my daughter and I were taken care of with drinks/food etc. We really enjoyed our time there and will definitely be planning a trip back soon!

We had a wonderful time at the Sofitel in DC. The location is extremely convenient, the restaurant downstairs is wonderful, and the staff is extremely friendly and helpful.

Our suite was ridiculously hot even after maintenance came No pillows or blankets for pull out when we arrived Dirty blanket brought up had to get a new one We left early bc we were all uncomfortable and no one asked us why when we left

Good experience. Requested a late checkout which was gladly afforded. It made the difference.

This was our 2nd time in the hotel and the experience was not even close to the first time years ago. The towels in the bathroom were old, rooms were cleaned late. There was verily any service offered. Really bad idea to offer breakfast that needed to be picked up at the front desk. I understand that it needed to be packed to go but it is a really poor service not to even drop it at the room door

I've always loved the Sofitel and was looking forward to returning, but it was very disappointing to find out there neither the restaurant nor the bar was open, and all breakfast entailed was picking up a bag at the desk.

We were so happy with our stay at the Sofitel Washington DC. The service was outstanding and the accommodations were wonderful.

Visited for college tours and loved location of Sofitel.

The hotel was in a perfect place for the events we attended and wanted to visit.

Very accommodating staff and friendly. Wonderful location. Very comfortable room and immediate attention when needed. Best hotel stay on my trip.

While we actually love this hotel, we were not prepared for the curtailed services there during this stay. They only have maid service every 7 days, and they don't stock the minibar. I think these are COVID precautions to keep people out of the room, but they didn't announce it until we got there. We would have appreciated a heads-up when we booked the room.

Sofitel provides a consistently high level of service. Always attentive; always at the ready to make sure our stay is comfortable.

We stayed two nights at the Sofitel. I had been wanting to stay at this hotel for awhile. The location was great. The room was very clean and the staff was very pleasant. There was no room service, no fitness room, we had to ask for coffee K-cups for the Keurig in the room, food service was available for ordering but you had to pick it up in the lobby. It was difficult to understand why the food could be brought to the lobby but not left outside the room. No services and they still charged a $30/day facilities fee...which we could not find mentioned on the website. The website also did not mention the services not being offered.

Highly recommend the Sofitel Washington DC. The location was amazing, the hotel beautiful, super comfortable beds and a great shower! The staff were extremely accommodating and helpful - I stayed during Covid and felt safe here at all times.

I am writing to tell you how disappointed I was in the lack of service from this hotel. The non-existent housekeeping was a major disappointment. After 3 days, I hated my room. There is no logical reason to prevent housekeeping from cleaning a guest's room when the guest is out. Closing you restaurant while others stay open in your area was another major inconvenience. I my opinion, your management has used Covid19 as a way to reduce your overhead at the expense of your guests. The front desk staff did an amazing job attempting to do everything they could since your management pushed everything onto them. In hindsight, I wish that I had stayed in an Airbnb.