Fairmont Royal York 4 stars

Customer review rating (ALL Rating) 4.4/5 11,215 reviews

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Description

Hotel extras

  • Home to Library Bar, ranked 23 on Canada's 50 Best Bars.

  • Central location, near local attractions, shopping, sports facilities and museums

  • Across the street from Union Station and Union Pearson Airport Express

  • Rich in history, serving traditional afternoon tea on Saturday & Sunday

  • Home to Library Bar, one of North America's 50 Best Bars.

Our accommodation(s)

Hotel location

Fairmont Royal York

100 Front Street W.
M5J 1E3 TORONTO
Canada

GPS:43.645546, -79.381735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  11,215 reviews

Customer review rating 5.0/5

Dorah K. Families - Confirmed reviews ALL

The ambiance, the good staff, the clean rooms the good service…. Could have stayed longer

Customer review rating 1.5/5

Suliat S. Business - Confirmed reviews ALL

My stay was quite uncomfortable overall. The walls were extremely thin, and the room was very noisy, making it difficult to rest. Service was also disappointing. While the staff were polite, they were slow to respond and often forgot details. I had to wait until nearly 1:00 a.m. to get my room changed. The first replacement room was mistakenly given to another guest, and the second option they suggested wouldn’t have solved the noise issue. Eventually, I was moved to a room on the 5th floor, which seemed like it may have been available earlier but wasn’t offered until very late. There were also issues with my booking. I had a room that included breakfast, but staff initially told me otherwise. I had to go downstairs and show my confirmation before they acknowledged it—apparently it hadn’t been properly coded in their system. Even small requests took far too long. I asked for toothpaste twice and waited nearly two hours to receive it. Due to all of these issues, I ended up checking out early. Overall, while the staff were courteous, the experience was frustrating due to poor service, delays, and lack of attention to detail.

Customer review rating 5.0/5

Francois L. Families - Confirmed reviews ALL

Easy access, great location, magnificent room, very attentive staff. Thanks

Customer review rating 5.0/5

Vanessa L. L. Families - Confirmed reviews ALL

My daughter and I stayed at your hotel for one night while we were attending a concert at the Scotiabank arena and we loved every minute of it! Just walking in the lobby was an experience we enjoyed immensely! The under ground access to the Scotia bank arena and union station was perfect and extremely convenient! We ordered room service and the pizza was so delicious! Will definitely be back!

Customer review rating 5.0/5

Jennifer B. Couples - Confirmed reviews ALL

This was my first time staying at the Royal York. We were in town for a Jays game. The location is perfect! We were so pleased with how beautiful the hotel and room were, and truly appreciated all the little extras. Robes, slippers, a night light in the bathroom. Everything made our stay super cozy, and we had a surprise in our room when we got back from the game. Two apples and a lovely note. On our way out in the morning, a housekeeper stopped to ask how our stay was. She was so kind and it was the cherry on top of wonderful stay. Highly recommend and hope to make it back sometime soon.

Other web-users rate our hotel

  • 3,183 reviews 9.4/10 Location
  • 5,386 reviews 6.3/10 Room
  • 5,699 reviews 8.4/10 Service
  • 317 reviews 5/10 WiFi
  • 2,483 reviews 7.7/10 Vibe
  • 2,293 reviews 7.5/10 Amenities
  • 2,169 reviews 4.4/10 Comfort
  • 1,472 reviews 7/10 Cleanliness

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