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Fairmont Royal York 5 stars

Customer review rating 4.4/5 28,508 reviews

ALLSAFE approved hotel

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Fairmont Royal York
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+ 18 Services

Hotel extras

  • Labeled ALLSAFE

  • Central location, near local attractions, shop ping, sports facilities and museums

  • Across the street from Union Station and Union Pearson Airport Express

  • Rich in history, serving traditional afternoon tea on Saturday & Sunday

  • 50% off F&B for children 6-12 and complimentar y for children under 5

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Valet parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Bicycles rental Paying
Catering
  • 2 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 40 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Fairmont Royal York

100 Front Street W.
M5J 1E3 toronto
canada

Tel: +14163682511

Fax: (+1)4163689040

Check-in from 16h00

Check out up to 12h00

  • By plane

    BILLY BISHOP TOR CITY CENT APT  At 1.6km / 0.99 miles

  • By plane

    LESTER B. PEARSON INTL AIRPORT  At 32km / 19.88 miles

GPS :43.645546, -79.381735

Our accommodation(s)

The rooms and suites at our 5-star hotel offer unparalleled luxury in the heart of downtown Toronto. Combining timeless elegance and art deco flourishes with premium amenities and up-to-the-minute technology, many also include awe-inspiring skyline views. The new Fairmont Gold offers a boutique hotel experience with residential-style rooms and suites, access to the exclusive private lounge and includes breakfast, personalized concierge service and additional benefits. It's unlike anything seen before!

Our restaurants and bars

REIGN

Type of cuisine: French

A modern Canadian Brasserie with a traditional French touch., REIGN is a living celebration of the riches of Canada with three dining experiences - a restaurant, bar and bakery.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

LIBRARY BAR

Type of cuisine: Regional

Library Bar is temporary closed for renovations . We look forward to welcoming you back in the near future!

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday Closed
  • Sunday Closed

CLOCKWORK Champagne & Cocktails

Serving up a bubbly new cocktail offering, along with tasteful metropolitan fare on small plates, Clockwork is a swanky, easy kind of luxury - a place to see and be seen, and watch lobby life unfold.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 40

  • Maximum size: 1,193

  • Maximum capacity: 1670 people

  • Maximum banquet capacity: 1260 people

Find out more

Our guest reviews for
Fairmont Royal York

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

28,508 reviews

Customer review rating 1.5/5

Harinder Couples - 20/07/2021 Confirmed reviews ALL

We didnt have the best night staying in the hotel, during the night from our room there was loud shouting for almost and hour coming from the room next door to us. This woke up myself and my wife and we couldnt sleep after this.

Dear Harinder P., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Royal York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please accept my sincerest apologies for the stay here. We strive to ensure a wonderful time had by all and we failed. I am sorry. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Ian Taylor Hotel Manager

Best location

Customer review rating 5.0/5

Leanne I. Couples - 20/07/2021 Confirmed reviews ALL

We celebrated our anniversary in one of the new Gold Rooms. It was beautiful. We were also lucky to visit the Clockwork Terrace and the Clock Tower.

Dear Leanne I., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thrilled to have our indoor dining experience back open and that you were able to enjoy. I hope you got a great photo with the clock in the backdrop! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

disappointing

Customer review rating 2.0/5

Anonymous Couples - 20/07/2021 Confirmed reviews ALL

false advertising - got the gold suite and the 18th floor was not open. View was terrible looked at a wall. Breakfast was cold. I've had to call to get charges on my credit card removed that were done in error.

Good stay

Customer review rating 5.0/5

Bouddah P. Couples - 20/07/2021 Confirmed reviews ALL

Fantastic!

Dear Bouddah P., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

“A great stay as always”

Customer review rating 5.0/5

Liz F. Solo - 20/07/2021 Confirmed reviews ALL

Every time I stay at the Royal York is always a great experience! I love the rooms that are comfortable and clean, the restaurants, the people that work there are friendly and professional, and the fact that everything is so close by. It’s my hotel to go for business and leisure experiences.

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. What a simply wonderful note, thank you for the loyalty and support and we look forward to seeing soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Good stay

Customer review rating 3.5/5

Luke Couples - 20/07/2021 Confirmed reviews ALL

Stayed two nights I stay here often. Room was ok. Minor issue with amenities but not a big deal. Everything else was good

Dear Luke M., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you could share further related to the amenity feedback, that would be great. I'll be able to follow-up further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Great

Customer review rating 5.0/5

Gary F. H. S. Solo - 20/07/2021 Confirmed reviews ALL

Staff very helpful # 1 Ben Thanks again.

Dear Gary H., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Excellent Stay

Customer review rating 5.0/5

Chantel Families - 20/07/2021 Confirmed reviews ALL

First visit since post lockdown. Everything was seamless. Temperature checks on upon arrival. Check in was easy. All public areas were clean. Room was spotlist and comfortable. Had our first meal inside at the Clockwork Bar. All staff were helpful and happy to be back!

Dear Chantel H., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Excellent!

Customer review rating 5.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

From check in to check out, everything was great. Staff were awesome.

Dear David C., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

good location

Customer review rating 5.0/5

Pamela J. C. Business - 19/07/2021 Confirmed reviews ALL

great staff

Dear Pamela C., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

great service but mask-less

Customer review rating 3.5/5

Ned B. Friends - 19/07/2021 Confirmed reviews ALL

Terrific service from the staff but many people in the lobby were not wearing masks. Many masks were on chins. Also saw several individuals leaving the elevators without masks but then quickly putting them on. I did not notice any staff members correcting these behaviors.

Dear Ned B., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the feedback related to the mask wearing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Excellent customer service

Customer review rating 5.0/5

Giselle R. Couples - 19/07/2021 Confirmed reviews ALL

Staff was extremely friendly and took care of all our requests. The room was very clean and comfortable. Thank you for making this a great stay.

Dear Giselle R., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

One night and very comfortable

Customer review rating 5.0/5

Ld Families - 18/07/2021 Confirmed reviews ALL

One night, very comfortable, staff extremely accommodating and helpful

Dear Linda D., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Location and room

Customer review rating 4.0/5

Karen Families - 16/07/2021 Confirmed reviews ALL

Everything was excellent from the staff, the comfort of the room to the location of the hotel. The challenge was with the next door guest partying until 4:30am. My 12 year old daughter and I didn’t sleep most of the night.

Dear Karen R., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry for the sleepless night and the feelings you had, please know that your safety and security is paramount to us and we address any shared concerns with discretion. We hope to welcome you back in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

Nice to be back

Customer review rating 5.0/5

David G. Couples - 15/07/2021 Confirmed reviews ALL

We are still in Covid so it was sad to see such a beautiful hotel so empty. But this is the start of getting back to normal. Process felt very safe and staff was very courteous.

Dear David G., We very much appreciate your comments regarding your stay at the Fairmont Royal York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Taylor Hotel Manager

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