Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.4/5 1,313 reviews

Best price
guarantee
Novotel Toronto Vaughan - Image 1
Novotel Toronto Vaughan - Image 2
Novotel Toronto Vaughan - Image 3
Novotel Toronto Vaughan - Image 4
200 Bass Pro Mills Drive, L4K 0B9 VAUGHAN, Canada

Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area, water filling station in the 4th and 6th floor.

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Telephone
Fax +1 905-695-1750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,313 reviews

TripAdvisor Rating  4.1/5  646 reviews

Customer review rating 5.0/5

Emilie I. Business - Confirmed reviews ALL

The entire experience was top notch. Our practice coordinator Kathy worked with Melina Strangio, who made the planning and logistics for our team seamless - we as a team appreciate it.

Customer review rating 5.0/5

Michael E. Families - Confirmed reviews ALL

The newly renovated room was amazing. With plenty of space and a beautiful look. It is located within walking distance of Vaughan Mills Mall and a 5 minute drive to a subway that gets you into Toronto - if you so wish.

Customer review rating 4.0/5

Jamie-lee B. Couples - Confirmed reviews ALL

The hotel is beautiful. The staff were friendly but did not let us know of any New Year’s Eve specials (there was a flyer to read yourself). We weren’t directed to the elevators and no small talk was had (not a huge deal but could definitely tell the difference between our other stays with All Accor). We went to redeem our vouchers from our membership drinks and were told we had to get a paper voucher from the check in counter (also not a big deal but would have been nice to deal with while checking in). We also wanted to get another drink after our voucher but were not offered nor looked at while the staff were restocking, etc. It felt like an interruption to ask for something. We understands it was about 30-45 minutes to closing time and it was a quiet space. It was New Years Eve though and we wanted to spend the evening in a quiet space so that was perfect for us and maybe we should pick a more populated space next time in order to be less of an inconvenience. The pool was open only until 9 which was unfortunate because it was beautiful and would have been great to enjoy in the evening. The rooms were updated and clean. The towels were horrible and rough but the beds and bedding were extremely comfortable. Overall, our experience was a great one. We usually stay at the Fairmont which is an older style hotel so the rooms at the Novotel we found much nicer, the towels and minor detail oriented staff experiences made the hotel feel like a lesser brand despite being much nicer of a space. We would stay again as these details were minor and beyond what is required of a hotel stay. As it’s not a popular geographical location, the tourist type conversation was probably just avoided.

Good Day, Thank you so much for taking the time to share such a detailed and thoughtful review of your stay with us. We truly appreciate your kind words regarding the beauty of the hotel, the cleanliness and updates of the rooms, and the exceptional comfort of our beds and bedding. We are also pleased to know that, overall, you had a great experience and would consider staying with us again. That said, we sincerely appreciate your candid feedback on the areas where we fell short of your expectations. Your comments regarding the lack of proactive communication at check-in, including directions, small talk, and information about New Year’s Eve offerings, have been noted and shared with our team. These moments are important, especially for our ALL Accor members, and we regret that this was not conveyed in a more engaging and welcoming manner. We also apologize for the inconvenience surrounding the drink voucher redemption process and the service experience in the lounge. While we understand the timing close to closing hours, we agree that our team should always remain attentive and approachable. Your feedback will be used as a coaching opportunity to reinforce service awareness and attentiveness, regardless of occupancy levels. Regarding the pool hours and towel quality, thank you for bringing this to our attention. We understand how these details can impact the overall perception of the stay, and your comments have been shared with the appropriate departments for review and improvement. We are grateful for your balanced perspective and for recognizing that these were minor details within an otherwise positive stay. Your feedback is invaluable as it helps us refine our service and better align the experience with the high standards associated with the Accor brand. We truly hope to have the pleasure of welcoming you back in the future and delivering an even more seamless and elevated experience. Warm regards, Jeffy Mathew

Customer review rating 5.0/5

Yulia H. Families - Confirmed reviews ALL

I am very impressed with Novotel Vaughan hotel. The room is very luxurious and functional. The modern design include light strip, magnifying glass for make up, as well as appliances. The breakfast in the restaurant was delicious while also beautiful. The buffet include more items compared to regular continental breakfast, such as baked cheese on top of tomatoes. The hot tub is relaxing.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Gabriella L. Couples - Confirmed reviews ALL

Have stayed at this hotel many times, we are always pleased with the cleanliness of the room, the hotel atmosphere, and staff.

Dear Gabriella L., Thank you for your kind words regarding your recent stay. We are delighted to hear that you consistently enjoy the cleanliness, atmosphere, and service at our hotel. It is our pleasure to provide a welcoming experience for our guests. Goodbye and best regards, Novotel Toronto Vaughan

In partnership with TripAdvisor

Other web-users rate our hotel

  • 370 reviews 9.4/10 Location
  • 882 reviews 7.7/10 Room
  • 853 reviews 8.3/10 Service
  • 8 reviews 6.9/10 WiFi
  • 511 reviews 8.4/10 Cleanliness
  • 301 reviews 8.6/10 Food
  • 242 reviews 7.4/10 Amenities
  • 201 reviews 8.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Toronto

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.