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Novotel Toronto Vaughan Hotel 3 stars

Customer review rating 4.4/5 4,794 reviews
Novotel Toronto Vaughan
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+ 26 Services
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Room 1

Number of guests
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Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Jacuzzi
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9
vaughan
canada

Tel: +19056600212

Fax: (+1)9056951750

Contact email

Check-in from 15h00

Check out up to 12h00

  • NOVOTEL TORONTO VAUGHAN CENTRE :  

  • By plane

    TORONTO PEARSON APT At 24km / 14.91 miles

  • By train

    Union Stattion At 32km / 19.89 miles

GPS :43.822082, -79.539375

Our accommodations

Accessible room

Superior Room with 1 King-size bed

  • Max. number of persons: 2
  • Area: From 29m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 Queen-size beds

  • Max. number of persons: 4
  • Area: From 35m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 2 Queen-size beds

  • Max. number of persons: 4
  • Area: From 35m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive Room with king-size bed

  • Max. number of persons: 2
  • Area: From 29m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite with 1 King size bed and Sofa bed

  • Max. number of persons: 4
  • Area: From 71m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

NOVOTEL TRIO

Type of cuisine: International

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TRIO LOUNGE

Photo non contractuelle / Strictly non binding

Raising Expectations in Vaughan - Trio Restaurant and Lounge - Serving up the best food and drink. Enjoy fresh ingredients and cocktails, amid inviting modern design, or dine outdoors on Trio's spacious seasonal patio.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 250 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,794 reviews

tripadvisor

TripAdvisor Rating 4.0/5

588 reviews

Excellent hotel with everything at hand

Customer review rating 4.4/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

Well received with fast and courteous service. A +

Great front desk

Customer review rating 4.4/5

Paolo D. Business - 13/02/2020 Confirmed reviews ALL

The guy who checked me in was awesome

Dear Paolo D., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. Paolo, I would personally like to thank you for complimenting our front staff and the agent who checked you in his name is Yasser. I have shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Good stay

Customer review rating 4.4/5

Victor Friends - 13/02/2020 Confirmed reviews ALL

Comfortable beds, nice amenities. Friendly staff. Ali was very helpful. Great location 5 min walk to the mall. Food was amazing. Housekeeping staff were very friendly and nice

Dear Roshni and Abel H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Friendly stay, convenient location. good stay

Customer review rating 4.4/5

Karla Business - 13/02/2020 Confirmed reviews ALL

Excellent service from staff, clean, modern rooms, good gym & pool facilities.

Dear Karla T., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Extremely Satisfied

Customer review rating 4.4/5

Sayim Families - 10/02/2020 Confirmed reviews ALL

Excellent service with checking in out especially front desk staff very hospitality and the restaurant staff amazing.

Dear Sayim K., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your amazing comments rates with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Awesome

Customer review rating 4.4/5

Lyne Families - 10/02/2020 Confirmed reviews ALL

Was nice Quiet Space Clean

Dear Lyne G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

It’s amazing to stay and close to the malls and sorrounded lots of good restaurants and customer service is great .

Customer review rating 4.4/5

Eva Business - 10/02/2020 Confirmed reviews ALL

It’s great to stayed but hope they can provide the extra body wash and toothbrush with toothpaste just a tiny tube.But everything is excellent and comfortable to stay.

Dear Eva B., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Good stay

Customer review rating 4.4/5

Rayan Families - 09/02/2020 Confirmed reviews ALL

Excellent housekeeping, excellent front office staff, excellent food, excellent restaurant, excellent location.

Dear Rayan A., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Enjoyed the hotel and location.

Customer review rating 4.4/5

Cheryl Business - 07/02/2020 Confirmed reviews ALL

Hotel well located for business trip. Clean, neat and comfortable. Restaurant pleasant and nicely priced with excellent food.

Dear Cheryl H., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Like the location and amenities

Customer review rating 4.4/5

Oapso Business - 07/02/2020 Confirmed reviews ALL

Stayed two nights and used the amenities both days. Staff are always helpful.

Dear Derek P., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

V polite staff n very very clean

Customer review rating 4.4/5

Aman Families - 06/02/2020 Confirmed reviews ALL

Everything v good n clean. Friendly staff . Like it so much

Dear Amandeep M., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

My stay was well below expectations.

Customer review rating 4.4/5

Manuel D. Business - 05/02/2020 Confirmed reviews ALL

Room was unconfortable with strong smell from possibly having been sprayed. Bugs seen roaming in the room. totally unacceptable to place clients in this environment. will never return to this hotel.

Customer review rating 4.4/5

Barry Families - 04/02/2020 Confirmed reviews ALL

Wanted to watch TVO. Ontario’s channel is free over the airways yet not available in your hotel in Vaughn. The studio is located in Toronto and broadcasts throughout Ontario yet I was not able to view it during our stay. Not sure how you eliminated TVO but very disappointed.

Dear Barry L., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation on your last stay. Barry, I have shared your comment with our General Manager and maintenance manager in order to prevent any future occurrence and to find out the reason behind this channel was not available. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Close to amenities

Customer review rating 4.4/5

Anonymous Friends - 03/02/2020 Confirmed reviews ALL

Hockey tournament and guests were scattered instead of clumped. If this is deliberate you need to stay out of the game of booking sports teams. Parents/kids do not like that.

Dear Susan C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Susan, I have shared your feedback with the rest of the managements to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

good stay

Customer review rating 4.4/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

some maintenance required to guest room washrooms, but overall good stay

Dear Andrea G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Lovely

Customer review rating 4.4/5

C R. Business - 03/02/2020 Confirmed reviews ALL

Overnight stay...easy check in...lovely room, clean. Close to highway.

Dear Charon R., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your amazing comments and fabulous scores you rated us with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Well located

Customer review rating 4.4/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

Pleasant staff and clean rooms. Unfortunately, there was a loud party in the banquet room and the noise carried right up to our room on the 3rd floor. It was not a quiet sleep until after the party ended.

Dear Sarah C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Sarah, please allow me to express my sincerest apologies for the noise you experienced. I have shared your comments with the rest of the managements team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Good stay

Customer review rating 4.4/5

Emre E. Friends - 01/02/2020 Confirmed reviews ALL

Good value with wedding block- well maintained 10/10 hotel for accommodations. Staff is well trained, friendly. F&B not so much . I ordered a pizza , it took 1 hour and after an hour we got served the pizza and there was a huge hair in it . Server apologized and compel our meal due to these circumstances. It was appreciated but I’d rather pay for my pizza , get it in a reasonable time and with no hair. Server apologized and service recovery was provided.

Dear Emre e., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for the experience you had regarding the food/ pizza that you received . I have shared your comments with the executive chef and restaurant manager in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Easy to get to

Customer review rating 4.4/5

Anonymous Friends - 01/02/2020 Confirmed reviews ALL

The only complaint we had was that the bathroom door would not stay closed even if you tried to lock it. We had to place a garbage bin against the door to provide some privacy.

Dear Lyn G., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. Lyn, we appreciate your feedback regarding the bathroom door as I have shared your comments with our maintenance manager as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Friendly staff and good food.

Customer review rating 4.4/5

Susan J. Business - 01/02/2020 Confirmed reviews ALL

Very clean. Everything seems well taken care of. The staff is friendly and courteous.

Dear Susan J., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager
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