Novotel Toronto Vaughan Hotel 3 stars

The hotel is well located just off major routes. Close to excellent shopping and dining. A stone's throw from Canada's Wonderland. Clean, modern hotel. Very friendly staff.

The room was great and the service was great

Check in was easy and quick. The room was very nice and spacious. Breakfast buffet hit the spot. I’ll definitely stay here again.

Stayed overnight for a sporting event the next day.

Room and bed were very comfortable. Enjoyed two great meals in your restaurant.

Room was clean & soundproof. Hotel well located.

It’s a nice hotel, clean, modern and well maintained. The only problem is the noise that the heater makes at night when it turns on and that happens very often (outside was -3 degrees). The room was very nice and the bed very good.

A few small changes would have made this stay more enjoyable. Firstly, with such a dry hotel, I would highly recommend putting body lotion in every room. I had to call the front desk to get some. Secondly, the front area really needs some music. This is something that's sorely missing from this hotel, and would make the first impression much more pleasurable.

It was a great experience that started with Yessir at Reception upon check in late at night. He is an awesome host. Stay and services were very good.

Stay regularly since 5 years for a couple of nights on business trips which I do twice a year, nice staff who greets well, modern amenities, nice tV, right opposite is a mall with several eating options. Lovely air conditioning. Modern hotel and nice breakfast ! Good to come back to the same staff which makes me feel more comfortable.

Amazing! Joanne Lazar, the front desk manager not only met but exceeded my expectations. I hope all front desk managers are modeled after this individual at yii ou ur company. I could not thank her enough for her exceptional customer service.

The stay was fine as always

Stayed at hotel due to severe winter storms preventing highway travel for 3 days. Great place to relax and wait out the storm. Would definitely revisit again.

I have nothing to say but compliments to all from the employees, services and facilities of Novotel Vaughan. We have a group function in this hotel and some of the group officers stayed over night and had breakfast the next day. Our group are very happy and thankful for a excellent service that we received from all the people who works in this hotel. The rooms are clean and big, really what a wonderful experience we had, from the sales and catering, front desk staff, banquets staff, housekeeping and specially a big compliments to the culinary team, the food are extremely delicious everyone in our group likes the food. Over all our group are extremely happy! We will definitely recommend this Hotel.

This doesn't meet the level of upkeep that I would normally expect with a Novotel. It generally feels like it's time for maintenance or renovation to the units. The wallpaper edges are starting to peel a bit, things are generally a bit scuffed, the bathtub didn't drain properly, and it felt like it could use a little more cleaning in the corners.