Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.3/5 1,422 reviews

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Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area, water filling station in the 4th and 6th floor.

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

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Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,422 reviews

TripAdvisor Rating  4.0/5  638 reviews

Friendly and courteous staff, excellent location

Customer review rating 5.0/5

D. G. Couples - Confirmed reviews ALL

Staff was courteous and polite. Front desk helped me with all my requests. Room was clean and well maintained. Comfortable bed and excellent lighting. Considering this was a pet friendly room, it was very nice.

Dear David G., Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our friendly and courteous staff, as well as our clean, comfortable accommodations. It’s great to know that you found our location convenient and that your pet-friendly room met your expectations. We are also pleased to hear that your booking experience was seamless and straightforward. Your kind words about our team mean a lot to us. We will be sure to pass along your compliments to the front desk clerk who assisted you during check-in—it's always rewarding to know when our staff have made a positive impact. We appreciate you taking the time to share your thoughts, and we look forward to welcoming you and your furry companion back in the future! Sincerely, Jeffy Mathew

Good stay in new renovated section

Customer review rating 4.5/5

Gayle P. Business - Confirmed reviews ALL

Very good stay in new renovated room

Dear P., Thank you so much for choosing Novotel Vaughan Centre for your recent stay. We are thrilled to hear you enjoyed your full experience with us at Novotel Vaughan Centre. We hope to have the pleasure of welcoming you back in the near future. Have a wonderful day. Sincerely, Yasser Front Office Manager

Well located, good stay, clean but outdated technology.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Rooms are clean and the hotel is well located. I was disappointed with the technology in the room. You are unable to stream, the tv guide only shows stations with no description and there is demand is 25 dollars.

Dear Kelly L., Thank you for taking the time to share your feedback. We’re pleased to hear that you found our hotel clean and well-located for your stay. We understand your concerns about the in-room technology, and we truly apologize for any inconvenience this may have caused. Your comments regarding the TV guide and streaming options are valuable, and we will be sure to share this feedback with our management team as we continue to explore ways to enhance the guest experience. We hope to welcome you back in the future and provide you with an even better stay. Should you have any further suggestions or require assistance with anything else, please don’t hesitate to reach out. Sincerely, Jeffy Mathew

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Hotel was fine, except one elevator of two was broken for three days.This is unacceptable as the wait for the elevator at times was lenghthy

Dear Jack C., Thank you for taking the time to provide us with your honest feedback about your recent stay at Novotel Vaughan Centre. I am disappointed to hear that we were not able to meet your expectations, and I sincerely apologize that your stay was not flawless because of the elevator issue we had that time during your stay. I hope we are able to welcome you back in the future make your stay memorable.. Sincerely, Yasser Front Office Manager

No complimentary bottled water nor glass or cup in the washroom for brushing use

Customer review rating 2.0/5

Tony Couples - Confirmed reviews ALL

I am surprised why there is not even one complimentary bottled water in the room. I would highly recommend to put just a couple even. It is very essential especially for people who needs to take their meds, you don't expect them to get water from the tap and in fact there is no cup nor glass in the washroom as well.

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Other web-users rate our hotel

  • 361 reviews 9.5/10 Location
  • 834 reviews 7.4/10 Room
  • 787 reviews 8.5/10 Service
  • 8 reviews 4.5/10 WiFi
  • 444 reviews 8.4/10 Cleanliness
  • 266 reviews 7.7/10 Food
  • 175 reviews 8.6/10 Vibe
  • 171 reviews 5.5/10 Value

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