Novotel Toronto Vaughan 3 stars

Customer review rating (ALL Rating) 4.4/5 1,323 reviews

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200 Bass Pro Mills Drive, L4K 0B9 VAUGHAN, Canada

Description

Hotel extras

  • Free WiFi, large work space, 55-inch LCD TV

  • Indoor pool, fitness center, kids' play area, water filling station in the 4th and 6th floor.

  • Modern and contemporary restaurant and bar with patio

  • Shopping at Vaughan Mills, free parking

  • Wonderland 10 minutes' drive, 35 to Toronto, Subway 8 minute drive.

Our accommodation(s)

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Hotel location

Novotel Toronto Vaughan

200 Bass Pro Mills Drive
L4K 0B9 VAUGHAN
Canada

GPS:43.822082, -79.539375

Telephone
Fax +1 905-695-1750

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL TRIO

At Trio we are reinventing the concept of dining by offering you an inventive selection of tasting-sized plates featuring cuisine from around the world-each paired with world-class wines.All in a comfortable and relaxed atmosphere

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,323 reviews

TripAdvisor Rating  4.1/5  646 reviews

Customer review rating 5.0/5

Alex F. A. Business - Confirmed reviews ALL

Wonderful, warm, feels like home.

Good Day, Thank you so much for your kind feedback. We are delighted to hear that you feel at home when staying with us and that you consider us your favorite hotel in Vaughan. Your warm words mean a lot to our team, and we look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Jeffy Mathew

Customer review rating 5.0/5

Giulietta G. Families - Confirmed reviews ALL

Best customer service experience I’ve had. Very professional and friendly

Good Day, Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience and found our team both professional and friendly. Your kind words mean a great deal to us and will be shared with our staff as encouragement to continue delivering exceptional service. We can’t wait to welcome you back again for another memorable stay! Warm regards, Jeffy Mathew

Customer review rating 4.0/5

Willie G. Business - Confirmed reviews ALL

Great service at the restaurant, people very courteous.

Good Day, Thank you so much for taking the time to share your feedback. We are delighted to hear that you enjoyed the service at our restaurant and found our team courteous. I will be sure to share your kind words with our Food & Beverage team, as recognition like this truly motivates them to continue delivering exceptional service. We truly appreciate your support and hope to welcome you back again very soon. Warm regards, Jeffy Mathew

Customer review rating 4.0/5

Brett T. Business - Confirmed reviews ALL

Clean room, nice staff, breakfast was decent too.

Good Day, Thank you so much for taking the time to share your feedback. We are very pleased to hear that you found your room comfortable and clean, and that our team made a positive impression during your stay. We are also glad you enjoyed the breakfast offering. Your comments are truly appreciated, and we hope to have the pleasure of welcoming you back again soon. Warm regards, Jeffy Mathew

Customer review rating 3.0/5

Nathan A. Business - Confirmed reviews ALL

Reception kept calling my room for a credit card number and when I was checking out. My card had been authorized numerous times on that day and still front desk said they did not capture the card. This was very unprofessional

Good Day, Thank you for taking the time to share your experience. I sincerely apologize for the repeated calls from reception regarding your credit card and the confusion during check-out. We understand how frustrating and unprofessional this must have felt, especially after your card had already been authorized multiple times. This is certainly not the standard of service we aim to provide. Your feedback has been shared with our front desk team to review our procedures and ensure better communication and professionalism in the future. We truly appreciate you bringing this to our attention, as it helps us prevent similar situations for future guests. We hope to have the opportunity to restore your confidence in our service during a future stay. Warm regards, Jeffy Mathew

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Other web-users rate our hotel

  • 372 reviews 9.4/10 Location
  • 880 reviews 7.7/10 Room
  • 854 reviews 8.3/10 Service
  • 8 reviews 7.4/10 WiFi
  • 514 reviews 8.6/10 Cleanliness
  • 299 reviews 8.6/10 Food
  • 243 reviews 7.4/10 Amenities
  • 198 reviews 8.6/10 Vibe

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