Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 4,313 reviews

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Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  4,313 reviews

TripAdvisor Rating  4.5/5  7,963 reviews

Excellent coming back!

Customer review rating 5.0/5

Heather H. Solo - Confirmed reviews ALL

I Loved my stay, one problem WAY too short. I am definitely coming back next year for my vacation. The team at the front desk, concierge and room service was A1. They dealt with all my questions and concerns with extreme professionalism and promptness. Definitely will be my reason for returning. See you next year.

Dear Heather H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

App is not working

Customer review rating 1.5/5

Hege N. Business - Confirmed reviews ALL

App is not working you cannot add booking and get your points, no vouture available in the app, just chaotic. In the past everything run smoothly - but now the APP and its applications destroy the stay.

Best Hotel!

Customer review rating 5.0/5

Dan Families - Confirmed reviews ALL

Amazing Experience! came back with the kids for the second time this quarter. We really like the room size, location and exemplary service. highly recommended!

Dear Dan a., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

My favorite New York Hotel

Customer review rating 5.0/5

Stephen Business - Confirmed reviews ALL

Something about the French ambiance makes this my home away from home in NYC.

Dear Stephen S., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

Poor Quality Room

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The state of the room was very "tired". There were a number of defects (including a backed up toilet and socket coming away from the wall). Clearly there has been no refurbishment for a number of years and certainly doesn't justify the price of the room. I would be embarrassed if I presented this room to my guests. I have heard similar feedback from others who have stayed here.

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Other web-users rate our hotel

  • 1,478 reviews 9.7/10 Location
  • 2,455 reviews 5.9/10 Room
  • 2,251 reviews 7.7/10 Service
  • 39 reviews 6.3/10 WiFi
  • 654 reviews 6.4/10 Cleanliness
  • 521 reviews 4.4/10 Value
  • 387 reviews 5.9/10 Breakfast
  • 6 reviews 0/10 Pool

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