Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 3,967 reviews

Best price
guarantee
Sofitel New York - Image 1
Sofitel New York - Image 2
Sofitel New York - Image 3
Sofitel New York - Image 4
45 West 44th Street, 10036 New York City, United States

Description

ALLSAFE approved hotel

Hotel extras

  • Our hotel restaurant Gaby Brasserie Française is open for Breakfast, Dinner, and Drinks.

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 32.5 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

Non contractual photo

Breakfast is available in Gaby Brasserie Française from 7AM-10AM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,967 reviews

TripAdvisor Rating  4.5/5  7,840 reviews

Would definitely stay here again.

TripAdvisor rating 4.0/5

Kathleen J Solo travel - TripAdvisor review

Stayed for 3 days on vacation. The room was clean, and comfortable. The staff members were extremely helpful and efficient. The check in/check out process was the fastest one of my entire trip. Only negative would be no ice maker. This is not a deal breaker but I do like cold water.

Bonjour, Kathleen! We're delighted you enjoyed your stay at Sofitel New York and that you appreciated our clean and comfortable rooms as well as our efficient team members. Meanwhile, we acknowledge your preference for an ice maker and appreciate your understanding. For any future stays, we look forward to providing an even better experience. A bientôt and merci beaucoup!

Tired and excessively overpriced

Customer review rating 0.5/5

Daniel A. Business - Confirmed reviews ALL

Given the extoritate room rate of £1299 per night, I expected a clean, modern room and the ability to get a cup of coffee at the bar through out the day. What i got was a very tired hotel room, that was unclean and a hotel restaurant / bar that was closed between 10 and 6pm given. Given it was one of the busiest weeks of the year in New York and the volume of meetings taking place in the hotel you would have thought having a bar space that could be used for informal meetings would have been a priority for the hotel. Overall i felt ripped off and very disappointed with the experience.

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenges with our Food and Beverage operations and are hopeful we will be able resume normal operations soon. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith Dilone

Always the best to have a peace and quiet place in Manhattan

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

This hotel is one of the quietest of midtown...always enjoy being right in the midle of Manhattan

Dear Christophe L., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Terrible Service

Customer review rating 0.5/5

Hbm Solo - Confirmed reviews ALL

I stayed at the Presidential Suite and the suite was not well cleaned on arrival and it smelled musky. The service was terrible from the check-in to check-out. The worst stay at a Sofitel so far.

Dear Hassanatu M., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith Dilone

Room was fine but the hotel lost one of my packages

Customer review rating 2.0/5

Tim Business - Confirmed reviews ALL

I usually stay at the Sofitel when I visit New York. The location is convenient, and the rooms are small but comfortable. Unfortunately, this time I encountered a few problems, such as not being able to access the internet for all my devices, and the hotel losing a package that had been delivered (according to Amazon), costing me around $100.

Dear Timothy C., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please allow me to research with our package room and I will try to have a definite answer for you as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith Dilone

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,084 reviews 9.5/10 Location
  • 2,030 reviews 5.9/10 Room
  • 1,896 reviews 6.9/10 Service
  • 35 reviews 6.2/10 WiFi
  • 870 reviews 7.4/10 Comfort
  • 719 reviews 2.6/10 Food
  • 496 reviews 6.9/10 Cleanliness
  • 407 reviews 4.6/10 Value

Powered by Trustyou

Our other establishments nearby

The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 (1312 reviews)

At 1.162 km

See the hotel
All our hotels in New York City

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.