Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,279 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Diptyque bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,279 reviews

Customer review rating 4.0/5

Tariq B. Business - Confirmed reviews ALL

Great location, comfortable stay, spacious room compared to other hotels. No tea or coffee in the room. The auto off for the lights is a bit annoying.

Dear Mr. B., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you enjoyed our location, the comfort of your stay, and the spaciousness of your room compared to other hotels. We also appreciate your loyalty as an ALL Gold member. At the same time, thank you for sharing your comments regarding the tea and coffee setup, as well as the automatic light shut-off. While tea and coffee facilities are not placed in every room by default, we are happy to provide a coffee setup or kettle complimentary upon request. We apologize if this was not made clear during your stay. We understand how these details can impact comfort, especially during a business stay, and your feedback has been shared with our team for review. We hope to have the pleasure of welcoming you back to Sofitel New York very soon. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. Warm regards, Sofitel New York Front Office Team

Customer review rating 5.0/5

Shannon N. Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay at the Sofitel New York. The location was perfect—within walking distance of Broadway, Times Square, Bryant Park, Rockefeller Center, and Grand Central, yet on a quiet street away from the crowds. The service was outstanding from check-in through departure. The restaurant staff were attentive, friendly, and the food was excellent. We also loved the filtered water stations on every floor, a thoughtful touch that made our stay even more convenient. The rooms were comfortable, quiet, and well-maintained. For the price point, the quality of the room, service, amenities, and location made this hotel an excellent value. We would definitely stay here again.

Dear Shannon N., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 5.0/5

Andre M. Couples - Confirmed reviews ALL

all was perfect- sofitel is revamped and beautifully refurbished and redone. it is elegant and calm, and on just perfect location in the city.

Dear Andre M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 4.0/5

Anne M. N. Couples - Confirmed reviews ALL

Great location for walking - Broadway theatres, restaurants, Bryant Park, 5th Ave. Disappointed as couldn't get a room upgrade at check in - tried daily at request of Reception but not super helpful. (I'm a Gold member - former Platinum - & my hubby and I were celebrating April birthdays 3 days apart - we always try to get away at this time and usually get very spoiled where we stay.) Nice intimate foyer, good restaurant - pleasant staff for dinner and breakfast and great to get a delicious land healthy late supper after a long, delayed plane ride. Nicely executed cocktails. Room design a bit off as no night lights or switch lights in the bathroom, which isn't super safe in a strange setting, and only one sink when there seemed to be room for two. Plus, the lighting design in the bedroom seemed cumbersome and awkward trying to work out how to switch various lights on and off! Appreciated eco features of the hotel, especially the water bottle stations though the temperature could be colder. We have stayed in several Sofitels all over the world including London, Paris, Beverley Hills, and even got engaged in the Baccarat Restaurant of a former Sofitel in Redwood City, California. The NY building may not be quite as plush but the ease of walking to many locations is a plus. Thank you!

Dear Anne M. N., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sofitel Team

Customer review rating 5.0/5

John B. Couples - Confirmed reviews ALL

Very good, we enjoy the breakfast, like the bathroom layout, and think the beds are very well made.

Dear Mr. B., Thank you for taking the time to share such wonderful feedback following your stay with us. We are truly honored to be your first choice hotel when visiting New York City. We are delighted to hear that you continue to enjoy our breakfast experience, the bathroom layout, and the comfort of our beds. Your kind words for our restaurant team are especially appreciated, and we will be sure to share your compliments with them. We also sincerely appreciate your loyalty as an ALL Platinum member. Thank you as well for your note regarding the water filter machines, which has been shared with our team for review. We look forward to welcoming you back to Sofitel New York very soon. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. Warm regards, Sofitel New York Front Office Team

Other web-users rate our hotel

  • 1,132 reviews 9.8/10 Location
  • 1,798 reviews 6.9/10 Room
  • 1,761 reviews 8/10 Service
  • 22 reviews 6.7/10 WiFi
  • 793 reviews 7.7/10 Comfort
  • 463 reviews 7/10 Cleanliness
  • 283 reviews 6.6/10 Breakfast

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