Sofitel New York Hotel 4 stars

TripAdvisor rating 4.5/5 7,538 reviews
Sofitel New York
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Hotel extras

  • A jewel in the crown of Manhattan

  • Urban vistas

  • Award-winning architecture and design

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Valet parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Laundry
  • PorterPaying
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel New York

45 West 44th Street
10036
new york city
united states

Tel: +12123548844

Fax: (+1)2127823099

Contact email

Check-in from 15h00

Check out up to 11h00

  • M.T.A :   104 / 42 5TH AVE & 42ND

  • M.T.A. :   5 / 6 / 7 44TH ST.

  • MTA :   2 / 3 / 5 44TH ST.

  • 47TH ST. ROCKEFELLER CENTER :   F , D , B, M Rockefeller Ctr

  • GRAND CENTRAL STATION :   4, 5, 6, 7 Grand Central St

  • TIMES SQUARE 42ND ST. :   N, Q, R, 1, 2 42ND ST.

  • By plane

    JFK International Airport At 41.6km / 26 miles

  • By plane

    JOHN F KENNEDY At 41.6km / 26 miles

  • By plane

    NEW YORK LA GUARDIA At 19.31km / 12 miles

  • By plane

    NEWARK INTERNATIONAL AIRPORT At 43km / 27 miles

  • By helicopter

    HELIPORT EAST At 2.4km / 1.5 miles

  • By helicopter

    HELIPORT WEST At 3.2km / 2 miles

  • By train

    GRAND CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    PENNSYLVANIA STATION At 1.21km / 0.75 miles

GPS :40.755394, -73.98144

Our accommodations

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

CLASSIC ROOM - 1 Queen Bed, Floors 3-14.

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 Queen Bed, Floors 15-29.

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - 1 King Bed, Floors 3-29.

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Single Beds, Floors 3-23.

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

1 Queen Bed Accessible

  • Max. number of persons: 2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

EXECUTIVE SUITE - 1 King Bed, Separate LivingRoom

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY SUITE - 1 king bed and Sofabed. Floors 22-29. High floor, Skyline view guaranteed

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SKYSCRAPER SUITE-1 king-size bed, separate living room, floors 22-29, Iconic Building View.

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

PRESTIGE SUITE - 1 King Bed, SeparateLiving Room, Terrace from 500sq ft, 24th floor.

  • Max. number of persons: 3
  • Area: From 60
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

PRESIDENTIAL SUITE - 1 king-size bed, separateliving room, separate office, 28th floor.

  • Max. number of persons: 3
  • Area: From 112
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

Gaby Brasserie Française

Type of cuisine: French

Gaby Restaurant is the Art Deco-inspired restaurant at our NYC midtown hotel featuring delicious, contemporary French cuisine. Enjoy a taste of France at our modern midtown New York City hotel restaurant, located in the heart of the Theatre District.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GABY BAR

Photo non contractuelle / Strictly non binding

Contemporary New York bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 240

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Sofitel New York

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

17,083 reviews

tripadvisor

TripAdvisor Rating 4.5/5

7,538 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Best Hotel hands down

TripAdvisor rating 4.5/5

Passenger46294335636 Couples - 15/01/2020 TripAdvisor review

From the greeting when we first arrived, to the check-in, throughout the entire stay, the entire staff were friendly, welcoming, and make you feel important. The room and everywhere in hotel was super clean...even the elevators were immaculate. View from room was astounding, and the location is ideal for getting to any point in Manhatten. The bed pillows were fabulous. This is truly the best hotel in New York City, and will be my choice every time from now on.

Will head back to the Langham.

Customer review rating 4.5/5

Catherine M. Business - 13/01/2020 Confirmed reviews ALL

Terrible check in by the same horrible french lady for the second time in a row. Toilet didn't work. Shower was terrible. Handicap room, which I didn't want.

Dear Catherine M., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel New York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. This is certainly not tolerable and I will further investigate what happened during your stay. When you have moment please send me an email to H2… explaining all the issues you encountered during your stay and I will try my best to earn back your trust. Sincerely, Simon Antoine General Manager Sofitel New York

Maqnifique!

Customer review rating 4.5/5

Scott T. Families - 13/01/2020 Confirmed reviews ALL

My family and I LUV! staying at the Sofitel NYC. We enjoy exploring the local culture of Paris and NYC throughout the property, like the Cannes Film Festival exhibit during our last visit. The staff always ensures an unparalleled customer service experience. The beds are UBER comfy! Incredible dining experience and bar at the Gaby Brasserie Francaise. Our visits alwasy include several Broaeway shows and the location is convenient and within walking distance of Times Square and the theatre district.

Dear Joseph T., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are thrilled you enjoyed the comfort of our Sofitel Beds and the location of the Hotel, it's always gratifying to know that our guest enjoyed their stay amongst us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York
Customer review rating 4.5/5

James K. Couples - 13/01/2020 Confirmed reviews ALL

Great service wonderful helpful people

Dear James J k., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York
Customer review rating 4.5/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Everything was wonderful. Great room, excellent service.

Dear Kimberly D., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Very good

Customer review rating 4.5/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

The hotel was wonderful.

Dear Stephanie P., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Loved staying here

Customer review rating 4.5/5

Mallory W. Couples - 12/01/2020 Confirmed reviews ALL

Great location. Accommodating staff. Absolutely no complaints.

Dear Mallory W., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Good quality and value

Customer review rating 4.5/5

David N. Business - 12/01/2020 Confirmed reviews ALL

Comfortable and quiet room. Great bedding

Cool hotel but rude bartender, bad mattress, and slamming doors.

Customer review rating 4.5/5

Lee M. Business - 12/01/2020 Confirmed reviews ALL

See above.

Dear Leanne M., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel New York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies about your experience about the noise and the mattress. Please for a further time if you decide to stay with us again, do not hesitate to request a quiet room in your reservation or the front desk (corner rooms) and call the Housekeeping management team in order for them to take a look at the mattress (if it hasn't been done). We will gladly room move you if the opportunity arises. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Simon Antoine General Manager Sofitel New York

Great location, friendly staff and clean comfortable rooms.

Customer review rating 4.5/5

Neal S. Solo - 11/01/2020 Confirmed reviews ALL

This was a great hotel location with everything I could have wanted no complaints.

Dear Neal S., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Neighbor loud music 3 am to 6am

Customer review rating 4.5/5

Joe M. Business - 11/01/2020 Confirmed reviews ALL

Neighbor played loud music and smoked weed 3 to 6am

wonderful hotel

Customer review rating 4.5/5

W. G. Couples - 11/01/2020 Confirmed reviews ALL

we have come 2 or 3 stays since 2005. that speaks for it self!!

Dear William g., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you so much for your loyalty throughout the years, it means a lot to all the operational and back office teams of the Sofitel New York. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Wonderful overnight stay in NYC

Customer review rating 4.5/5

Canadian R. Solo - 11/01/2020 Confirmed reviews ALL

From the Doorman's first "Bonjour", it was a great experience. Check-in was pleasant & efficient & the room was lovely. All your staff was very friendly.

Great experience, noise from outside

Customer review rating 4.5/5

Patricia O. Couples - 10/01/2020 Confirmed reviews ALL

I really enjoyed the hotel, the location is excellent, the service is excellent too. Everything would have been perfect except for one night that there was a nonstop alarm from midnight to 5 am.I believe the noise came from the street but I couldn’t sleep that night.

Wonderful hotel - Great service, accommodation and location

Customer review rating 4.5/5

Simon Business - 10/01/2020 Confirmed reviews ALL

First time staying at the hotel, found all staff to be very helpful, particularly reception and housekeeping.

Dear Simon L., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York
Customer review rating 4.5/5

Anonymous Families - 09/01/2020 Confirmed reviews ALL

Friendly and helpful staff and great service. We loved the location.

Dear Theresa M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

A quiet oasis in the middle of the city.

Customer review rating 4.5/5

Anonymous Business - 09/01/2020 Confirmed reviews ALL

My room was lovely and luxurious, the Lanvin toiletries were great, and the room was very quiet. I slept so well.

Dear Vanessa F., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Fine stay, though less good than I remember from several years back.

Customer review rating 4.5/5

Anonymous Business - 09/01/2020 Confirmed reviews ALL

Everything was entirely satisfactory with my stay. Food was good, room nice/clean, and I liked the coffee you now serve for free in the bar. However, the hotel seems like it has some wear on it these days, the coffee service while dining is not great (the french press stinks - has grounds in it and gets cold after the first cup) and I found it slightly difficult to get a bell-person to hail a cab. Also, and while not troubling to me, I was admonished by the host of the restaurant at breakfast when I went and got a cup of coffee at the bar (see comment above). Perhaps she may have asked why I did so? Anyway, fine stay and I will come back.

Incorrectly charged and managers ignored call and email

Customer review rating 4.5/5

Kc Couples - 09/01/2020 Confirmed reviews ALL

My stay was based on a package rate that included complimentary breakfast. One the first day, my husband and I went to the restaurant at about 10:30am. It took a VERY long time to be served. This was fine because the service and food was great. However, upon checking out and receiving my invoice I noticed I was charged almost $50 for the meals. I called the hotel within hours of checking out. The operator forwarded my call to the manager, who was unavailable so I left a message. This was on Jan 2. On Jan 3, I still hadn't heard back. I then sent an email to the hotel. It's now Jan 9 and neither of my attempts to connect have not been returned. I'm very disappointed about 1) the erroneous charge and 2) being ignored. This is not acceptable coming from a hotel of this caliber.

Comfortable room housekeeping great service in Gaby’s lacking

Customer review rating 4.5/5

Narelle H. Couples - 09/01/2020 Confirmed reviews ALL

Lovely hotel, well positioned. Overall we found the service impersonal and grudging - particularly at the bar in Gaby’s. The door and housekeeping staff were great - helpful, efficient and cheerful but it didn’t carry through. We went to Gaby’s there 4 times but only stayed twice - out of six nights. Something seemed dysfunctional about the tone of the bar staff - grudging, disinterested and not welcoming as we usually find at the Sofitel. As a venue it was a bit dark. We wound dining elsewhere and adopted the blue bar at the Algonquin down the road. It was a shame as it put a cloud over an otherwise enjoyable trip.

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