Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,232 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Balmain bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,232 reviews

TripAdvisor Rating  4.4/5  8,114 reviews

Certificate of excellence 2025

Customer review rating 1.5/5

Carl M. Couples - Confirmed reviews ALL

I am lucky to travel throughout the world to experience many 4-Star hotels, and some of these include Accor brands too. New York was a special kind of poor service... From the entrance stinking of cannabis on a daily basis like some backwater crack den to the lack of facilities in the room to make the basic cup of tea, it was a very poor experience. This is only a minor issue but as a Gold member customers are supposed to be offered a complimentary drink on arrival, which did not happen - something that we certainly get in Europe and the Middle East. Food in the restaurant was wildly overpriced for the items ordered for breakfast too. Concierge service was unable to order a taxi cab for reasons I cannot explain for the whole stay so we needed to order ourselves an Uber, which was fine. I will say that we also moved hotel to the Sheraton on Times Square which was significantly worse, so that is a positive.

Dear Carl M., Thank you for sharing your experience with us. It is disheartening to learn that your stay did not meet your expectations, particularly in terms of service and amenities. We strive to maintain a welcoming atmosphere at our hotel, and it is unfortunate to hear that you encountered unpleasant odors upon arrival. Your feedback regarding the tea-making facilities in your room has been noted, and we appreciate your input as it helps us assess our offerings. As a valued Gold member, we understand the importance of the complimentary drink upon arrival. We regret that this was overlooked during your visit. Additionally, we acknowledge your concerns regarding the pricing of our breakfast offerings and the concierge service during your stay. We appreciate your candid feedback and hope that you will consider giving us another opportunity in the future to provide you with a more enjoyable experience. Regards, Sofitel New York

Customer review rating 5.0/5

Stephanie C. Business - Confirmed reviews ALL

This was my first stay at a Sofitel. My experiences staying at other hotels in the Midtown area have been subpar. The hotel staff here was very friendly and welcoming—from the doorman to the front desk. My room was spacious and everything seemed new. The location was extremely convenient to the office, great restaurants and stores. Despite the proximity to Times Square, it was very quiet and I slept comfortably. It was a short stay so I did not have time to try the amenities, but I will stay here the next time I have a business trip in the area.

Dear Stephanie C., Thank you for sharing your positive experience at Sofitel New York. We are delighted to learn that your first stay with us exceeded your expectations, particularly due to our friendly staff and the spaciousness of your room. It is always gratifying to hear that our guests appreciate our prime location and the tranquility it offers, even in the heart of Midtown Manhattan. We understand the importance of comfort during business trips and are pleased that you found a peaceful retreat here. We look forward to welcoming you back on your next visit, where you may explore the amenities at your leisure. Best regards, Sofitel New York

Customer review rating 4.5/5

James M. Families - Confirmed reviews ALL

Wonderful service and a fabulous room. We thoroughly enjoyed our stay. One tiny flaw-the elevators!

Dear James M., Thank you for your kind words regarding our location, service, and accommodations. We are pleased to hear that you thoroughly enjoyed your stay. We appreciate your feedback regarding the elevators and will take it into consideration as we strive to enhance our guests' experiences. Best regards, Sofitel New York

Customer review rating 5.0/5

Ashley W. Couples - Confirmed reviews ALL

Great experience! We loved how quiet the room was and how comfy our bed was!

Dear Ashley W., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the tranquility of your room and found our beds comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Sofitel New York

Customer review rating 2.5/5

Gerald G. Couples - Confirmed reviews ALL

hotel altho at a central midtown location, along with its attached restaurant was expensive with little extra value for the price paid. The rooms provided minimal amenities, No coffee, fresh water refill station in hallway, shampoo and soaps dispensed from wall attached dispensers. Additionally, the hotel charged a "resort fee" of about $55.00 daily coyly described as a New York experience fee. You did get a plastic water bottle at checkin to refill your water from the hallway.

Dear Mr. G., Thank you for sharing your feedback regarding your recent stay at Sofitel New York. We appreciate your acknowledgment of our central location. However, I regret to learn that the amenities did not meet your expectations. The resort fee is designed to enhance the guest experience with various offerings, and I apologize if these were not communicated effectively during your stay. We strive to provide a comfortable environment, and your comments regarding the amenities have been noted for our future considerations. Your insights are invaluable in helping us improve our services. Thank you for your understanding. Sincerely, Sofitel New York

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Other web-users rate our hotel

  • 1,229 reviews 9.7/10 Location
  • 1,923 reviews 6.3/10 Room
  • 1,830 reviews 7.8/10 Service
  • 28 reviews 6.7/10 WiFi
  • 496 reviews 6.6/10 Cleanliness
  • 421 reviews 4.7/10 Value
  • 278 reviews 6.1/10 Breakfast
  • 66 reviews 3.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.