Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.2/5 3,307 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Diptyque bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior 2 Queen Beds

Photo out of - Superior 2 Queen Beds

Experience interior comfort inside this room featuring two Queen size Sofitel BED options. A spacious marble bathroom provides premium Diptyque amenities with a separate bathtub and rain shower, ensuring complete guest relaxation.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

This spacious Executive room is perfect for families or business travelers. Enjoy a minibar, Nespresso coffee machine, sofabed, and the signature king size Sofitel Bed. The marble bathroom features Diptyque amenities. Select rooms offer skyline views.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Free movies/video
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Enjoy clear Manhattan skyline views from this luxury room. Inside discover one Nespresso coffee machine, stocked minibar, and our signature king size Sofitel Bed. An elegant marble bath includes Diptyque amenities perfectly suited for your stay.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Enjoy clear Midtown views through large windows. This luxury space features two Queen size Sofitel Bed. Guests discover one Nespresso coffee machine, minibar, working desk, expansive closet, plus a marble bath offering premium Diptyque amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views inside this elevated room featuring one King size Sofitel BED. A spacious marble bathroom provides premium Diptyque amenities, separate rain shower, alongside a deep soaking bathtub.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views inside this elevated room featuring two Queen size Sofitel BED. A spacious marble bathroom provides premium Diptyque amenities alongside a rejuvenating rain shower.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Service And Equipment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views inside this elevated accessible room featuring roll in shower and one King size Sofitel BED. A marble bathroom provides Diptyque amenities alongside grab bars.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Service And Equipment

Working Area

  • Business Desk
See availabilities

Enjoy clear Midtown views inside this mobility accessible room. Discover two Queen size Sofitel beds, lowered light controls, Nespresso coffee machine, plus minibar. The marble bath includes one tub providing grab bars alongside Diptyque amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This hearing accessible Luxury King room features a visual strobe light and fire alarm siren. Enjoy city views, one Nespresso coffee machine, minibar, plus our Sofitel Bed. The marble bath includes soaking tub alongside Diptyque amenities.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views through large windows welcoming natural light inside this expansive suite featuring comfortable separate living area with sofabed, plus King size Sofitel BED. A marble bath provides Diptyque amenities.

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience accessibility featuring one King size Sofitel BED and lowered wall controls. A marble bathroom provides Diptyque amenities alongside safety grab bars and a bathtub.

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Bathtub with grab bars and portable seat

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Signature Skyscraper View High Floor 1 Bedroom King Suite

Photo out of - Signature Skyscraper View High Floor 1 Bedroom King Suite

Experience high floor Manhattan skyline views inside this expansive suite featuring separate living area with sofabed, plus one King size Sofitel BED. A marble bathroom provides Diptyque amenities and a rain shower.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Signature Iconic Building View High Floors 1 Bedroom King Suite

Photo out of - Signature Iconic Building View High Floors 1 Bedroom King Suite

Experience high floor Chrysler building views inside this expansive suite featuring separate living area with sofabed. A marble bathroom provides Diptyque amenities, separate rain shower, plus King size Sofitel BED.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Terrace Suite Skyscraper View 1 Bedroom King Suite

Photo out of - Terrace Suite Skyscraper View 1 Bedroom King Suite

Take in sweeping Midtown views from your private terrace in this spacious suite, featuring a comfortable living area, queen sofabed, and King-size Sofitel Bed. The marble bathroom holds premium Diptyque amenities for total relaxation.

  • Views:

    City View

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Panoramic Terrace with Empire and Chrysler View 1 Bedroom King Suite

Photo out of - Panoramic Terrace with Empire and Chrysler View 1 Bedroom King Suite

Enjoy massive terrace with Empire State alongside Chrysler views. Discover one distinct living area, Nespresso coffee machine, plus private bedroom offering King size Sofitel bed. A marble bath includes separate rain shower, bathtub, Diptyque amenities.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Hair dryer
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Juliette Balcony City View 1 Bedroom King Suite

Photo out of - Juliette Balcony City View 1 Bedroom King Suite

This one bedroom suite features a separate living room with a versatile sofabed and a Juliette balcony offering sweeping city views. Relax in the King size Sofitel Bed and enjoy premium Diptyque bath amenities in this elegant New York residence.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Grand Terrace Chrysler View 1 King Bedroom Suite with Bathroom & Powder Room

Photo out of - Grand Terrace Chrysler View 1 King Bedroom Suite with Bathroom & Powder Room

A large terrace offers clear Chrysler Building views. Relax inside the separated living area providing one sofabed, minibar, plus Nespresso coffee machine. The bedroom features our signature Sofitel Bed. A marble bathroom includes Diptyque amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Penthouse Suite 1 King Bedroom, Manhattan Skyline View, Living & Dining Rooms, Kitchenette

Photo out of - Penthouse Suite 1 King Bedroom, Manhattan Skyline View, Living & Dining Rooms, Kitchenette

Soaring 28 stories above Midtown Manhattan, discover distinct living, dining areas, one well equipped kitchenette, half bath, plus King Sofitel BED. Your expansive marble sanctuary features freestanding soaking tub alongside premium Diptyque amenities.

  • Views:

    City View

Max. number of persons
2
Area
From 112 m² / 1205 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Terrace Suite Skyscraper View Mobility Accessible 1 Bedroom King Suite, Tub with Grab Bars

Photo out of - Terrace Suite Skyscraper View Mobility Accessible 1 Bedroom King Suite, Tub with Grab Bars

This accessible one bedroom suite features a private terrace with Midtown city views and a separate living room with a queen sofabed. Enjoy the King size Sofitel MyBedTM and a marble bathroom equipped with tub grab bars and Diptyque bath amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 398 rooms
  • 20 rooms for people with reduced mobility
  • 56 connecting rooms
  • 398 non-smoking rooms
  • 29 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Polish
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

12 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Tourist guide for families
  • Baby bed

Well-being

Sofitel Fitness

  • On site
  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 76.66 € 85 USD Per day

Services & equipment

  • Valet parking

Social 45 Bar & Bistro

Photo out of - Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Discover our diverse à la carte options, exclusive La Haute Croissanterie, or the breakfast included package. We also offer a dedicated kids menu and convenient IRD services to enjoy your favorite morning dishes right from your room.

We are pleased to announce the reopening of our newly refreshed Fitness Studio. Open 24 hours a day, seven days a week, it is fully equipped with the latest Technogym equipment to support your wellness routine at any time.

Imagine a wedding that feels like a dream come true. Nestled in the heart of Manhattan, Sofitel New York offers a luxurious setting for your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,307 reviews

Customer review rating 5.0/5

Daniel D. Couples - Confirmed reviews ALL

Dear Mr. D., Thank you so much for your wonderful review and for sharing such kind words about your recent stay at Sofitel New York. We are delighted to know that, even during your brief one-night visit before embarking on your cruise, we were able to make your time with us such an enjoyable experience. It is especially rewarding to hear that you enjoyed the comfort of your room, the lively atmosphere of our bar, and the quality of our breakfast. We take great pride in creating memorable experiences for our guests, and knowing that you consider us one of the greatest hotels in New York is truly the highest compliment. Your generous recognition means a great deal to our entire team, and we will be sure to share your feedback with our colleagues, who will be thrilled to know they helped make your visit so special. Thank you again for choosing Sofitel New York. We hope your cruise was wonderful and would be delighted to welcome you back for a longer stay on your next visit to Manhattan. Warm regards, Sofitel New York

Customer review rating 4.5/5

Omar J. Couples - Confirmed reviews ALL

Dear Mr. J., Thank you sincerely for sharing such a wonderful review of your experience at Sofitel New York. We are absolutely delighted to know that you enjoyed the beauty and welcoming atmosphere of our hotel, as well as the attentive service provided throughout your stay. It is especially rewarding to read your kind recognition of Joe at our Front Desk. We take great pride in providing personalized hospitality, and it is always a pleasure to know when a member of our team makes a lasting impression. Your compliments regarding Joe's professionalism, warmth, attentiveness, and genuine willingness to assist are truly appreciated. We will be sure to share your thoughtful words with him, as well as with the entire team, who will be equally delighted by your recognition. At Sofitel New York, we believe that exceptional hospitality is defined by the meaningful connections we create with our guests, and your feedback is a wonderful reflection of this commitment. Knowing that Joe and our colleagues helped make your stay so memorable is the greatest reward. Thank you once again for your generous compliments and for choosing Sofitel New York. We sincerely look forward to welcoming you back and creating another memorable experience on your next visit to Manhattan. Warm regards, Sofitel New York

Customer review rating 3.5/5

Jeffrey L. Business - Confirmed reviews ALL

Dear Mr. L., Thank you for taking the time to share your thoughtful feedback following your recent stay at Sofitel New York. We are delighted to learn that you enjoyed the elegance of our property, our prime location, and, most importantly, the attentiveness and quality of service provided by our team. Creating an atmosphere that combines refined sophistication with genuine, personalized hospitality is central to the Sofitel experience, and it is especially rewarding to know that these elements contributed to such a positive impression of your stay. Your kind recognition of our colleagues is greatly appreciated, and we will be sure to share your compliments with the team. Thank you once again for choosing Sofitel New York. We truly value your feedback and look forward to the pleasure of welcoming you back for another memorable stay, filled with the same warmth, comfort, and exceptional service. Warm regards, Sofitel New York

Customer review rating 0.5/5

Doug W. Families - Confirmed reviews ALL

Dear W. Doug, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered during your visit Please know that our team took immediate steps to address the concerns raised during your stay and completed a full recovery effort while you were with us. While we understand this may not undo the frustration caused, we hope it demonstrated our commitment to making things right and ensuring your comfort. Your feedback has been shared with the appropriate team members so we can continue to improve our service. Sincerely, Sofitel Team

Customer review rating 4.5/5

Lucinda B. Families - Confirmed reviews ALL

Bonjour Ms. B., We are delighted to know that you and your family had such an enjoyable stay with us and that our location and accommodations worked well for your visit to New York. We especially appreciate your thoughtful feedback regarding families traveling with babies. Your suggestion of pairing a cot request with practical items such as a kettle and changing mat is a very helpful one. We completely understand that having to carry boiling water through the hotel is far from ideal, particularly when preparing formula for a baby. We have shared your comments with the appropriate teams, as this is exactly the type of feedback that can help us make the experience more intuitive and comfortable for families. We are also pleased that the cleanliness, WiFi, departure experience, and overall comfort of your room contributed positively to your stay. Thank you again for taking the time to share such constructive feedback. We hope to have the pleasure of welcoming you and your family back to Sofitel New York on a future visit. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Dear Mr. D., Thank you so much for your wonderful review and for sharing such kind words about your recent stay at Sofitel New York. We are delighted to know that, even during your brief one-night visit before embarking on your cruise, we were able to make your time with us such an enjoyable experience. It is especially rewarding to hear that you enjoyed the comfort of your room, the lively atmosphere of our bar, and the quality of our breakfast. We take great pride in creating memorable experiences for our guests, and knowing that you consider us one of the greatest hotels in New York is truly the highest compliment. Your generous recognition means a great deal to our entire team, and we will be sure to share your feedback with our colleagues, who will be thrilled to know they helped make your visit so special. Thank you again for choosing Sofitel New York. We hope your cruise was wonderful and would be delighted to welcome you back for a longer stay on your next visit to Manhattan. Warm regards, Sofitel New York

Customer review rating 4.5/5

Omar J. Couples - Confirmed reviews ALL

We had a wonderful experience at Sofitel! The hotel was beautiful, welcoming, and provided excellent service throughout our stay. A special thank you to Joe at the reception for his outstanding hospitality, professionalism, and warm attitude. He was incredibly friendly, attentive, and always willing to help, making us feel welcome from the moment we arrived. His exceptional customer service truly made a difference in our experience. Thank you, Joe, and the entire Sofitel team, for making our stay so memorable. I look forward to returning!

Dear Mr. J., Thank you sincerely for sharing such a wonderful review of your experience at Sofitel New York. We are absolutely delighted to know that you enjoyed the beauty and welcoming atmosphere of our hotel, as well as the attentive service provided throughout your stay. It is especially rewarding to read your kind recognition of Joe at our Front Desk. We take great pride in providing personalized hospitality, and it is always a pleasure to know when a member of our team makes a lasting impression. Your compliments regarding Joe's professionalism, warmth, attentiveness, and genuine willingness to assist are truly appreciated. We will be sure to share your thoughtful words with him, as well as with the entire team, who will be equally delighted by your recognition. At Sofitel New York, we believe that exceptional hospitality is defined by the meaningful connections we create with our guests, and your feedback is a wonderful reflection of this commitment. Knowing that Joe and our colleagues helped make your stay so memorable is the greatest reward. Thank you once again for your generous compliments and for choosing Sofitel New York. We sincerely look forward to welcoming you back and creating another memorable experience on your next visit to Manhattan. Warm regards, Sofitel New York

Customer review rating 3.5/5

Jeffrey L. Business - Confirmed reviews ALL

Enjoyed the elegance of the property and attentiveness of the staff.

Dear Mr. L., Thank you for taking the time to share your thoughtful feedback following your recent stay at Sofitel New York. We are delighted to learn that you enjoyed the elegance of our property, our prime location, and, most importantly, the attentiveness and quality of service provided by our team. Creating an atmosphere that combines refined sophistication with genuine, personalized hospitality is central to the Sofitel experience, and it is especially rewarding to know that these elements contributed to such a positive impression of your stay. Your kind recognition of our colleagues is greatly appreciated, and we will be sure to share your compliments with the team. Thank you once again for choosing Sofitel New York. We truly value your feedback and look forward to the pleasure of welcoming you back for another memorable stay, filled with the same warmth, comfort, and exceptional service. Warm regards, Sofitel New York

Customer review rating 0.5/5

Doug W. Families - Confirmed reviews ALL

Horrible, and the hotel didn't care. Friday we discovered a white bodily fluid caked on the black bed frame after returning from a Emmy watch party, disgusting. Sunday 6am the ceiling panel that covers the AC came crashing down and my wife and I could have been killed or seriously injured. I have emailed and called to talk to the hotel manager, no response. Monday talked to director of guest relations who said someone would call me yesterday, no one did. I have pictures of all of this and will post them online with my negative review shortly.

Dear W. Doug, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you encountered during your visit Please know that our team took immediate steps to address the concerns raised during your stay and completed a full recovery effort while you were with us. While we understand this may not undo the frustration caused, we hope it demonstrated our commitment to making things right and ensuring your comfort. Your feedback has been shared with the appropriate team members so we can continue to improve our service. Sincerely, Sofitel Team

Customer review rating 4.5/5

Lucinda B. Families - Confirmed reviews ALL

We did have a great stay. Your location was perfect for our needs and the rooms were excellent. We were travelling with a toddler and a baby so that has its challenges. One thing that might be sensible is to offer families with babies the option of having a small kettle in the room to enable them to make up formula. Walking through the hotel with a paper cup full of boiling water is not ideal and the only option to be sure we were using sterilised water was to get boiled water from the restaurant kitchen. Perhaps when people ask for a cot you could realise that a package of cot, kettle and a changing mat would be really thoughtful.

Bonjour Ms. B., We are delighted to know that you and your family had such an enjoyable stay with us and that our location and accommodations worked well for your visit to New York. We especially appreciate your thoughtful feedback regarding families traveling with babies. Your suggestion of pairing a cot request with practical items such as a kettle and changing mat is a very helpful one. We completely understand that having to carry boiling water through the hotel is far from ideal, particularly when preparing formula for a baby. We have shared your comments with the appropriate teams, as this is exactly the type of feedback that can help us make the experience more intuitive and comfortable for families. We are also pleased that the cleanliness, WiFi, departure experience, and overall comfort of your room contributed positively to your stay. Thank you again for taking the time to share such constructive feedback. We hope to have the pleasure of welcoming you and your family back to Sofitel New York on a future visit. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 5.0/5

Oleksii T. Couples - Confirmed reviews ALL

We spent two wonderful days in New York, and staying at Sofitel was pure magic. We absolutely loved everything! The hotel has a very warm and cozy atmosphere with beautiful dim lighting that makes you feel incredibly comfortable, almost like home. The furniture throughout the hotel is absolutely luxurious. We also loved the gorgeous restaurant—the food was amazing! Highly recommend this place for a perfect getaway.

Bonjour Mr. T., We are truly delighted to know that your stay with us felt so special and that Sofitel New York provided the warm and comfortable atmosphere you were hoping for during your time in the city. It is wonderful to hear that you enjoyed the design, lighting, furnishings, and overall ambiance of the hotel, and we are especially pleased that your dining experience was such a highlight as well. Your kind words and enthusiastic recommendation mean a great deal to our team. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. We look forward to welcoming you back for another memorable stay in New York. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.5/5

Susan H. Friends - Confirmed reviews ALL

The best thing about Sofitel is the staff. They are extremely helpful and very nice, especially the doormen and bell men. I was there for a week with my 100 year old mother and they always remembered us as we came and went and always held the door. The room was fine although I can't imagine why they designed the furniture without a single drawer to put your things! I had to live out of my suitcase after putting a few things on a shelf and hanging things in the closet. No place for things like socks, underwear, jewelry. Really inconvenient. The restaurant staff was also extremely helpful. However the food at the restaurant is extremely mediocre. Very expensive. And very subpar. We hosted several meals there with a number of people and no-one was impressed by the food. It's edible but not great. The hamburger I had at the local diner was better than the hamburger I had at the Sofitel restaurant. Also they play loud music in the evening because there is a bar. We had to sit way in the back of the restaurant in order to hear each other without yelling over the music. Why do they do that? People are trying to have conversations and no one cares about the music. So the best thing about Sofitel is the location, the staff and yes it is very clean and well maintained. Beds are very comfortable and easy to get hot water fast in the shower. Housekeeping was also very helpful and fast with things like requests for extra towels.

Bonjour Ms. H., We are very pleased to know that you and your mother had such a positive stay with us and that our team played such an important part in your experience. Your kind words regarding our Door and Bell teams are especially appreciated. We will be very happy to recognize Elvis, Carl, and Raymond for the warmth, attentiveness, and consistency they showed throughout your stay. We are also glad that our Housekeeping and restaurant teams were responsive and helpful whenever you needed assistance. We have, however, taken careful note of your comments regarding the lack of drawer space in the room. We completely understand how inconvenient this can be during a longer stay, particularly when traveling with several personal items, and your feedback regarding the functionality of the renovated furniture is very valuable. We are also sorry that the food quality and value in the restaurant did not meet your expectations, and that the evening music level made conversation difficult. These comments have been shared with our Food & Beverage team for review. Your feedback regarding the booking process is equally important. Being able to speak directly with the hotel when you have questions should feel simple and accessible, and we understand your frustration with how difficult it was to locate direct contact information before your stay. We truly appreciate the time you took to share such thoughtful and detailed feedback. It is wonderful to know that, despite these areas for improvement, you found the hotel comfortable, well maintained, and especially appreciated the care shown by our team. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. We hope to have the pleasure of welcoming you and your mother back to Sofitel New York on a future visit. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 3.5/5

Dan F. Couples - Confirmed reviews ALL

The room was great, very quiet. There was an odd smell in the bathroom that was off-putting. Also, I really miss sleeping under a sheet. When we checked out, I told the desk about the smell and the only reaction was "you should have told us right when you noticed it". While that is probably true, an apology would have been more fitting than immediately placing the blame on the guest.

Bonjour Mr. F., We are pleased to know that you found your room comfortable and especially appreciated how quiet it was during your stay. We are, however, sorry about the unpleasant odor you experienced in the bathroom. More importantly, we regret the way your concern was addressed when you mentioned it at checkout. While reporting an issue during the stay can give us the opportunity to resolve it sooner, our first response should have been to acknowledge your experience and apologize, rather than make you feel that the responsibility was being placed on you. We have also taken note of your comment regarding the bedding setup and your preference for sleeping under a traditional top sheet. Thank you for sharing such thoughtful feedback with us. Your comments are helpful as we continue working to make both the room experience and our service more consistent. We hope to have the opportunity to welcome you back to Sofitel New York and provide a more seamless experience on a future stay. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 5.0/5

Ann B. Friends - Confirmed reviews ALL

We had a short wait for our room to be readied. The front desk staff is friendly and most helpful. Our suite was clean and comfortable - as we've come to expect. The location of this New York Sofitel can't be better - close to theater and restaurants, and easy access to the subway.

Bonjour Ms. B., We are delighted to know that you and your friends had another enjoyable stay with us. It is especially rewarding to hear that our Front Desk team made you feel well looked after and that your suite was as clean and comfortable as you have come to expect. We are also pleased that our location continues to make your visits to New York convenient for theaters, restaurants, and transportation. Thank you as well for your kind comments regarding our refillable water bottles and hallway water stations. We are glad that these sustainability initiatives contributed positively to your experience. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. We look forward to welcoming you back to Sofitel New York on a future visit. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.0/5

Kara F. Couples - Confirmed reviews ALL

We enjoyed a three night stay. We had a small issue with check in where they gave us a room but when we arrived to the room, there were people in there. Apparently a system glitch. Also it took over and hour and us finally calling the desk to for our bags to arrive to the room. It's a nice remodel and there is a large lobby area with seating groupings. We had a delicious drink at the bar one night, but we did not eat at the restaurant. We would stay here again.

Bonjour Ms. F., We are pleased to know that you enjoyed your stay overall and appreciated our location, the newly renovated spaces, and your experience at the bar. We are, however, very sorry for the issues you encountered during both arrival and departure. Being assigned a room that was already occupied is certainly not the welcome we aim to provide, and we also regret the delay in delivering your luggage to the room. We are equally sorry that, after arranging a late check-out, you were unable to access your room and had to rely on our Housekeeping team for assistance. These details should have been handled much more smoothly and consistently. We truly appreciate your understanding and are especially glad to know that, despite these inconveniences, you would choose to stay with us again. We look forward to welcoming you back to Sofitel New York and providing a more seamless experience from arrival through departure. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.5/5

Irving N. Friends - Confirmed reviews ALL

Very good. Area in middle night around bathroom very dark. A night light would help. The tub because of shape and depth was very difficult for my wife to get out

Bonjour Mr. N., We are pleased to know that you had a very good stay with us and appreciate your strong recommendation. Thank you as well for sharing your comments regarding the bathroom. We understand how the lack of lighting during the night can make the space more difficult to navigate, and your suggestion of a night light is helpful. We are also sorry that the shape and depth of the bathtub made it difficult for your wife to use comfortably. Your feedback has been shared with the appropriate teams as we continue looking for ways to improve both comfort and functionality in our guest rooms. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. We look forward to welcoming you back to Sofitel New York on a future visit. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.0/5

Casillas R. Business - Confirmed reviews ALL

Please see above. Overall we had a good stay.

Bonjour Mr. Casillas, We are pleased to know that you had an overall enjoyable stay with us and especially appreciate your kind words regarding our location, accommodations, amenities, and the service provided by our team. We are also glad that your arrival and departure experiences were seamless and that you found good value in your stay. We have, however, taken note of your comments regarding the gym being crowded and, in particular, the stained elevator carpets. Cleanliness in our public areas is an important part of the overall guest experience, and we appreciate you bringing this to our attention. Thank you as well for your loyalty as an ALL Gold member and for your recommendation. We hope to have the pleasure of welcoming you back to Sofitel New York on a future visit. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 1.0/5

Romain C. Couples - Confirmed reviews ALL

Ok but not sofitel standard

Bonjour Mr. C., We are sorry to read that your stay did not meet the standards you expected from Sofitel New York. While we are pleased that you appreciated our location and the cleanliness of your accommodation, we regret that the room itself, including the view from the higher floor, did not feel worth the value paid. We are also disappointed to learn that your departure felt impersonal. Our team should always take the opportunity to acknowledge our guests and ensure that everything went well before they leave, and we are sorry that this was not your experience. Your comments regarding the overall service, accommodation, and value have been shared with the appropriate teams for review. We appreciate your candid feedback, as it helps us identify where the experience needs to be more consistent with the standards we aim to provide. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.5/5

Daniel L. Families - Confirmed reviews ALL

Everything was as expected. Great rooms and very clean. Friendly staff and outgoing concierge, which is appreciated. The sitting area in the lobby was quiet and comfortable. The morning coffee situation could use some help. Waiting at the bar for to-go cups and charging what you do, is a bit of a stretch.

Dear Mr. L., Thank you for taking the time to share your feedback following your recent stay at Sofitel New York. We are delighted that you've enjoyed our comfortable and well-maintained rooms, the warm hospitality of our team, and the welcoming atmosphere of our lobby. Your kind remarks regarding our concierge team are especially appreciated and will certainly be shared. We also appreciate your observations regarding the morning coffee service. We understand the importance of convenience, particularly when guests are on the go, and thank you for bringing this to our attention. Your comments will be shared with our team for consideration. We truly appreciate your feedback and look forward to the pleasure of welcoming you back to Sofitel New York. Warm regards, Sofitel New York

Customer review rating 4.0/5

Louis C. Business - Confirmed reviews ALL

The croissants were not fresh!!!

Dear Mr. C., Thank you for taking the time to share your feedback with us. Please accept our sincere apologies that the croissants served at 6:00 AM did not reflect the quality standards we are committed to upholding. This is certainly not the level of excellence we wish to deliver, particularly to our valued Platinum members. Please rest assured that we will personally bring this matter to the attention of our culinary team to ensure that the preparation and presentation of our pastries consistently reflect the quality and care expected of the Sofitel experience, beginning with the earliest breakfast service. We truly value your continued loyalty to Sofitel New York and appreciate you bringing this matter to our attention. We hope to have the pleasure of welcoming you back and providing you with the exceptional experience you deserve. Warm regards, Sofitel New York

Customer review rating 1.5/5

Rachel S. Families - Confirmed reviews ALL

The hotel was located, clearly the rooms were recently renovated but that is all I can say in terms of positives for the hotel. We have been a diamond member for years and a member of Accor for over 10 years and this has been the worst level of service we have ever received. We are used to benefiting from being loyal Diamond members and we received a sub standard level of service.

Dear Ms. S., Thank you for taking the time to share your feedback following your recent stay at Sofitel New York. While we appreciate your kind remarks regarding our location and recently renovated rooms, we are truly sorry that your overall experience fell short of your expectations. We are particularly concerned to learn that the breakfast quality was disappointing, especially your experience with the omelette. Please accept our sincere apologies, as this is certainly not the culinary standard we strive to uphold. Your comments have been shared with our culinary team for review. As a longstanding Accor member and valued Diamond guest, you deserve to feel recognized and genuinely appreciated throughout your stay. We regret that the level of service you received did not reflect the standards of hospitality and personalized attention you have come to expect. Your loyalty over the years is greatly valued, and we sincerely hope to have the opportunity to restore your confidence in Sofitel New York and provide you with the exceptional experience you deserve. Warm regards, Sofitel New York

Customer review rating 4.0/5

Sha W. Families - Confirmed reviews ALL

The hotel is well located in Manhattan. But a lot of room for improvement: 1) the check-in staff didn't recognize my platinum status warmly; 2) I requested an early check-in when booking which was granted; but the confirmation of the early check-in was not emailed to me. 3) the room setup lacks luxury I've experienced in other places - no welcome champaign or drinks; no one walking me to the room. 3) the breakfast is probably the single most disappointing spot - it is a fixed menu with three choices. When I stayed in Sofitel in Hanoi and Ruffles in Phnom Penh, the breakfast is buffer with boundless choices, including local Pho and delicacies. The breakfast in NYC is a shame.

Dear Ms. W., Thank you for taking the time to share your feedback following your recent stay at Sofitel New York. We are pleased that you enjoyed our central Manhattan location; however, we sincerely regret that several aspects of your experience did not reflect the level of luxury and personalized service you rightfully expect, particularly as a valued Platinum member. Please accept our apologies for the lack of recognition upon arrival, the missing confirmation of your early check-in, and the suite amenities falling short of your expectations. Regarding breakfast, we appreciate your observations and understand your preference for a wider variety of choices. Our breakfast offerings are thoughtfully planned in line with Accor's commitment to sustainability and reducing food waste. Nevertheless, we value your insight and will be pleased to share your comments with our culinary team as we continue to enhance our guests' dining experience. We truly value your loyalty and regret that we fell short of delivering the exceptional experience you deserve. We hope to have the pleasure of welcoming you back for a more memorable stay. Warm regards, Sofitel New York

Customer review rating 1.0/5

Alicia D. Couples - Confirmed reviews ALL

We were charged $150 more when we checked in compared to what the price was when I booked the room. The person at the front desk offered no explanation and was overall not very friendly. All the other staff we encountered in the hotel were very friendly though. The room itself was OK, however the thermostat and air did not work. We could not get any heat or cold air to blow in the room so it was very stuffy and uncomfortable. Overall a very disappointing experience for a hotel that was almost $1,000 for one night.

Bonjour Ms. D., We are very sorry that your stay left you with such a disappointing impression. We would first like to clarify the $150 amount referenced in your review. This was not an additional room charge, but an incidental authorization hold placed at check-in. The hold is released automatically following departure, subject to the processing time of your financial institution. That said, we completely understand your frustration, as this should have been clearly explained to you at the Front Desk at the time of arrival. We are also sorry that your check-in experience felt unfriendly and unhelpful. While we are pleased that the other team members you encountered were welcoming, your first interaction with us should have set a much better tone for your stay. The issue with the thermostat and airflow is equally disappointing. Your room should have been fully functional and comfortable upon arrival, particularly at this price point, and we regret that this affected your ability to enjoy the evening. We sincerely appreciate you bringing these concerns to our attention. Your comments regarding both the check-in experience and the room condition have been shared with the appropriate teams for follow-up. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 3.5/5

Jean B. R. Business - Confirmed reviews ALL

Extremely comfortable beds, good amenities, very well located

Dear Mr. R., Thank you for taking the time to share your feedback following your stay at Sofitel New York. We are delighted to hear that you enjoyed the comfort of our beds, our amenities, and our convenient location. We also sincerely appreciate your Platinum loyalty and the trust you place in Sofitel. However, we regret that your experience at our service desk did not meet your expectations. We understand how frustrating it must have been to wait longer than anticipated, particularly when the queue was relatively short. Please accept our sincere apologies for the inconvenience. We take your comments regarding staffing levels seriously and will share your feedback with the relevant team to identify opportunities to improve our service efficiency. We truly value your loyalty and hope to have the pleasure of welcoming you back for a smoother and more seamless experience. Kind regards, Sofitel New York

Customer review rating 3.5/5

Hussain A. E. A. A. Business - Confirmed reviews ALL

Staff assistance limited. Facilities dated. Does the job but nothing memorable

Bonjour Mr. A., We are sorry to read that your stay felt functional rather than memorable. Your comments regarding the lack of assistance during arrival and the overall service experience are especially concerning, as our team should always be present, attentive, and ready to assist. We regret that this was not the impression you received. We have also taken note of your feedback regarding the condition of the facilities and the WiFi connection speed. While we are pleased that the cleanliness of your accommodation met your expectations, we understand that these other elements had a significant impact on your overall perception of the hotel and its value. We appreciate you taking the time to share such candid feedback, as it helps us identify where the guest experience needs to be more consistent. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Other web-users rate our hotel

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  • 389 reviews 5.6/10 Food
  • 272 reviews 6.6/10 Breakfast

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