Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.2/5 3,260 reviews

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Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Diptyque bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,260 reviews

Customer review rating 5.0/5

Larrissa N. Couples - Confirmed reviews ALL

Dear Larrissa N., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Kenneth Y. Families - Confirmed reviews ALL

Dear Kenneth Y., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Christian K. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 1.5/5

Andrew S. Families - Confirmed reviews ALL

Dear Andrew S., Thank you for sharing your feedback. I am very sorry to learn that your experience fell so far short of both your expectations and our Sofitel standards. I sincerely apologize for the service you received from several members of our Front Office team, the lack of follow-through on your requests, the communication issues regarding your reservation benefits, and the frustration surrounding your checkout experience and billing concerns. This is certainly not the level of hospitality we strive to provide. I also regret the difficulties you encountered with the delivery of amenities, the maintenance issues in your bathroom, and the lack of response to your email correspondence. That said, I appreciate you recognizing Lissie, Jose, and our doorman for their professionalism and kindness. I will be sure to share your compliments with them. Please know that your comments have been shared with our leadership team for review and follow-up. We value your feedback and are disappointed that we did not provide the experience you expected and deserved. Sincerely,

Customer review rating 4.0/5

Joseph M. Couples - Confirmed reviews ALL

Dear Joseph M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 1,095 reviews 9.7/10 Location
  • 1,747 reviews 6.9/10 Room
  • 1,734 reviews 8/10 Service
  • 21 reviews 6.5/10 WiFi
  • 759 reviews 7.6/10 Comfort
  • 455 reviews 7/10 Cleanliness
  • 274 reviews 6.3/10 Breakfast

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