Sofitel New York Hotel 4 stars

Customer review rating 4.5/5 17,679 reviews

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ALLSAFE approved hotel

Sofitel New York
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+ 21 Services
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Room 1

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Hotel extras

  • 24/7 Subway, bus, and train stations just steps away. Grand Central Station just nearby.

  • Excellent location - Near Times Square, Bryant Park, Broadway, Rockefeller Center & Fifth Ave

  • High floors offer skyline views. Skyscraper rooms feature the Empire State & Chrysler Building

  • Luxurious Sofitel MyBed guestrooms feature large bathrooms with bathtubs and showers

  • Our hotel restaurant Gaby Brasserie Française features contemporary French-American cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Valet parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
  • PorterPaying
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Sofitel New York

45 West 44th Street
10036
new york city
united states

Tel: +12123548844

Fax: (+1)2127823099

Check-in from 15h00

Check out up to 11h00

  • M.T.A :  104 / 42 5TH AVE & 42ND

  • M.T.A. :  5 / 6 / 7 44TH ST.

  • MTA :  2 / 3 / 5 44TH ST.

  • 47TH ST. ROCKEFELLER CENTER :  F , D , B, M Rockefeller Ctr

  • GRAND CENTRAL STATION :  4, 5, 6, 7 Grand Central St

  • TIMES SQUARE 42ND ST. :  N, Q, R, 1, 2 42ND ST.

  • By plane

    JFK International Airport At 41.6km / 26 miles

  • By plane

    JOHN F KENNEDY At 41.6km / 26 miles

  • By plane

    NEW YORK LA GUARDIA At 19.31km / 12 miles

  • By plane

    NEWARK INTERNATIONAL AIRPORT At 43km / 27 miles

  • By helicopter

    HELIPORT EAST At 2.4km / 1.5 miles

  • By helicopter

    HELIPORT WEST At 3.2km / 2 miles

  • By train

    GRAND CENTRAL STATION At 0.8km / 0.5 miles

  • By train

    PENNSYLVANIA STATION At 1.21km / 0.75 miles

GPS :40.755394, -73.98144

Our accommodation(s)

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

CLASSIC ROOM - 1 Queen Bed, Floors 3-14.

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 1 Queen Bed, Floors 15-29.

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

LUXURY ROOM - 1 King Bed, Floors 3-29.

  • Max. number of persons: 3
  • Area: From 37 / 398 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

SUPERIOR ROOM - 2 Single Beds, Floors 3-23.

  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

1 Queen Bed Accessible

Accessible room
  • Max. number of persons: 2
  • Area: From 32 / 344 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

Gaby Brasserie Française

Type of cuisine: French

Gaby Restaurant is the Art Deco-inspired restaurant at our NYC midtown hotel featuring delicious, contemporary French cuisine. Enjoy a taste of France at our modern midtown New York City hotel restaurant, located in the heart of the Theatre District.

Menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GABY BAR

Non contractual photo

Contemporary New York bar.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 240

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Sofitel New York

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

17,679 reviews

tripadvisor

TripAdvisor Rating 4.5/5

7,581 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Predictable and fantastic

Customer review rating 4.5/5

Russell Families - 24/03/2020 Confirmed reviews ALL

Great Location, wonderful service, spacious and luxurious. Huge value, most comparable hotels are $200 more a night.

Flexible and gracious in the face of a challenging situation.

Customer review rating 4.5/5

Richard Couples - 23/03/2020 Confirmed reviews ALL

While we planned a four day weekend getaway, we stayed less than 24 hours as borders began to close as a result of the Covid-19 crisis. Despite having prepaid with a non-refundable room rate, they front desk staff was understanding and accommodating to the situation, for which I am most grateful. I call out specifically Diane (I believe her name was) who exceptionally helpful at the front desk as we rushed to check out to get to the airport.

Rather book through Booking.com

Customer review rating 4.5/5

Paul C. Couples - 20/03/2020 Confirmed reviews ALL

The hotel is well located and well appointed. But booking via a booking agent is MUCH cheaper because it delivers massive savings on "hotel fees" ... some form of resort fee the hotel charges. Direct booking was $33 per day while only $15 via Booking.com. Hotel says there is nothing they can do about this. Crazy!

Service insufficient

Customer review rating 4.5/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

The hotel is indeed a little tired but service is worse. As a platinum member I expected at least a nice hello at check-in but to no avail. Not the general extras or privileges, no mention of hotel amenities. Generally a disappointing experience

Great stay

Customer review rating 4.5/5

Franz H. Solo - 17/03/2020 Confirmed reviews ALL

Staff is friendly, accommodations are very good.

Excellent Stay!

Customer review rating 4.5/5

Gene Business - 16/03/2020 Confirmed reviews ALL

I had a great experience with the hotel stay!

Great customer service and location.

Customer review rating 4.5/5

Jt Business - 16/03/2020 Confirmed reviews ALL

We had a very pleasant stay and will certainly return in the future.

Good stay

Customer review rating 4.5/5

Masoud Business - 15/03/2020 Confirmed reviews ALL

Very good location, nice and clean

Dear Masoud H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do take in account your comments regarding the attitude of the bellmen service and I would like to apologize for the inconvenience! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

well located

Customer review rating 4.5/5

Angelique P. Families - 15/03/2020 Confirmed reviews ALL

it was ok no more

Great experience

Customer review rating 4.5/5

Mike Couples - 15/03/2020 Confirmed reviews ALL

Beautiful hotel, friendly staff, great location. Only thing that I would change- beds should have a top sheet. I’m really hoping that the duvet cover is changed with each visit, but it seems like that is a lot of work and is unlikely. We also saw a blood stain on the bottom sheet the next morning. Not from us. Yikes! Loved the decor in the hotel and especially the lobby. Loved all the lanterns and that they had real candles that were lit in the evening. Elegant touch!

Beat my expectations.

Customer review rating 4.5/5

Mark G. Business - 14/03/2020 Confirmed reviews ALL

Service, food and rooms were all excellent.

Dear Mark G., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Just well located.

Customer review rating 4.5/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

It is just well located hotel. Nothing special, having stayed at Bogota Sofitel just days before, expected something more. A little tired. Bistro downstairs was underwhelming. Breakfast service lukewarm. Bed was good.

Dear Lauri A., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Lovely hotel

Customer review rating 4.5/5

Deborah Families - 13/03/2020 Confirmed reviews ALL

Second time staying here, great location, spacious suite w/ great view, plenty of closet space, gracious staff.

Dear Deborah M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Stylish business hotel

Customer review rating 4.5/5

Alexander Business - 12/03/2020 Confirmed reviews ALL

Very stylish business hotel. Moderate size yet comfortable rooms, excellent breakfast, French-American sharm

Dear Alexander E., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Enjoyed our stay

Customer review rating 4.5/5

Don Families - 12/03/2020 Confirmed reviews ALL

For us, location was perfect. We were attending a private event but we are very familiar with the area and think it is excellent for most of what someone would do in NYC. The rooms were immaculate, well-lit (a rarity in modern hotels), well-appointed and the bedding was great. Wife very pleased with that.

Dear Donald A., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York
Customer review rating 4.5/5

Tom O. Business - 12/03/2020 Confirmed reviews ALL

First visit to the Hotel and it was a very nice stay. Comfortable room and attentive services.

Dear Thomas O., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

I have been disappointed lately in my stays at Sofitel

Customer review rating 4.5/5

Katy Business - 11/03/2020 Confirmed reviews ALL

Lately I have been unimpressed with the Sofitel NYC. I find some of the front desk staff to be rude and non-responsive. I stayed last week and I checked in, went to my office and came back at around 1am only to find the sink leaking and I don't mean a drip, I mean full on water coming out and would not turn off. Because housekeepers pull the stopper the water was to the top of the sink and just draining through the tiny holes at the top of the sink. At 1am I had to move rooms (where the min-bar was locked). I left my cell charger in the room and called without the hour to retrieve it. A week later (and another stay and about 6 calls to the desk and security and house keeping) they claim to have it, but will not actually give it to me. I have waited on hold, I have spoken to so many people-- it makes no sense. I checked in again last night (also tried to get the charger and was told it would be brought to my room--it was not) and I had just come off a flight and had 1 hour to shower and get to the office. I ran to my room to shower and there was no robe and no slippers. I had to call 4 times to get them to bring it up, but why was a room given to a guest if it was not ready? We also got off work at 12:00am and went to have a drink at the Sofitel bar who claims to have last call at 12:30am only to find it closed at 12:15am. Overall the Sofitel is becoming less of a place I want to stay when I travel. Also, it is always way too hot in the rooms.

Lovely Hotel

Customer review rating 4.5/5

Drew C. Couples - 11/03/2020 Confirmed reviews ALL

Had a lovely stay, hotel was in a brilliant location. Was lovely and clean with high quality rooms, staff were friendly and helpful

Dear Drew C., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York

Wonderful stay!

Customer review rating 4.5/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

A perfect location, close to all the action without all the noise.

Dear Trista T., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are grateful about your comment regarding our location! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine General Manager Sofitel New York
Customer review rating 4.5/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Enjoyed our stay in NYC. Hotel was very clean and staff was very polite and helpful. The walls and doors are thin, not effective in keeping outside guest noise down.

Dear Dan M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I did take in account your comments regarding your accommodation and we are pleased to let you know that we are currently in talks with our owners to start renovating part of our rooms in the upcoming two years! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon Antoine - General Manager

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