Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 4,111 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, All Day Dining, and Drinks

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Bryant Park, Broadway Theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,111 reviews

TripAdvisor Rating  4.4/5  7,983 reviews

Thank you Sir Gilbert and staff for saving our wedding day.

TripAdvisor rating 5.0/5

Kevin R TripAdvisor review

Sir Gilbert, his manager and staff were by far the best damn people I've ever met. Due to us booking on a 3rd party app, we got the wrong type of room. It was raining, we were exhausted and on the verge of tears. Sir Gilbert expertly assessed the situation, got management involved and managed to get us a better room. This room was where we held a small and intimate wedding. Of course the venue was beautiful, but it was the staff working there that really excelled our expectations. It made our very rain drenched, loss of voice sick, bruised n battered day into a warm and wonderful experience. Unparalleled experience by far.

Excellent location

Customer review rating 4.5/5

Mara Families - Confirmed reviews ALL

Lovely hotel only a couple blocks from Times Square. The front desk is very friendly, baggage check very friendly. The bartenders were fantastic

Dear Mara E., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

Expansive space in a central Broadway location

Customer review rating 4.5/5

Steven Couples - Confirmed reviews ALL

Enormous amount of room space with an extremely comfortable bed. Huge bathroom too! Very pleasant staff. Nothing but a great experience!

Dear Steven Q., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

Always the best experience and amazing service before and during the stay. We always stay with you when visiting NYC.

Customer review rating 5.0/5

Anna H. Couples - Confirmed reviews ALL

Always great as usual. There was a weird/foul smell in the bathroom the last night. A worrying gas like smell that later turned into a drainage smell. A bit of noise - at first we thought it was the elevator but later probably construction work - and that might have caused the smell as well. And the tv remote control wasn’t working. With all that said - we are extremely happy and grateful for the allocated room due to the view! Simply amazing! Thanks a million for that.

Dear Anna H. S., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marioara Sfera

Kind of a Tale of Two Hotels

TripAdvisor rating 4.0/5

AFM1415 TripAdvisor review

We booked the Sofitel because of its relative location to our touristy activities and because of the availability of comparatively large and inexpensive suites. What we experienced was a hotel that met and exceeded expectations in some ways, but which disappointed in others. The Good: *The Sofitel is perfectly located in walking distance to the theater district, the Public Library, and to Times Square. This is really convenient because the subway and cabs can be avoided. *The lobby and restaurant are lovely, elegant, yet welcoming. *The fitness center is well-equipped and is surprisingly big for an urban hotel. It has treadmills, ellipticals, bikes, and weights. The Not-So-Good: *The rooms, oh the rooms. It’s challenging to accurately depict just how outdated and badly in need of renovation the guest rooms are. While the spaciousness of our suite was appreciated, the room had old stained carpets, old chipped and dated wood furniture, and old and dated sofas and chairs. There’s also no coffee maker, though the hotel will provide it on request. *Communication with the hotel. The Sofitel has no in-app or text messaging system for guests, which is really surprising in this day and age. When we wanted more towels, we had to call down and wait on hold. Not many quality hotels do not offer texting with guests. The Sofitel is located centrally for many attractions and events popular with travelers, but it is a property whose rooms are in desperate need of renovation.

Bonjour, AFM1415! It’s great to know you found Sofitel New York's location convenient and enjoyed the elegance of our lobby and restaurant. The fitness center seems to have made a positive impression as well. We appreciate your feedback regarding the room conditions and assure you this is being addressed with a comprehensive renovation commencing later this year. Conversations about improving communication options for guests are ongoing. We’re glad you enjoyed your stay overall. Merci beaucoup! A bientôt, see you soon!

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Other web-users rate our hotel

  • 1,508 reviews 9.7/10 Location
  • 2,441 reviews 5.9/10 Room
  • 2,230 reviews 7.6/10 Service
  • 34 reviews 5.3/10 WiFi
  • 661 reviews 6/10 Cleanliness
  • 523 reviews 4.6/10 Value
  • 382 reviews 6.1/10 Breakfast
  • 5 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.