Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,948 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, All Day Dining, and Drinks

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Bryant Park, Broadway Theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,948 reviews

TripAdvisor Rating  4.4/5  7,986 reviews

Great location for this trip since it was around the corner from my NY office and down the street from the Law firm visited.

Customer review rating 3.5/5

Robert A. Business - Confirmed reviews ALL

Overall it was a good experience. However, on Monday 4/15/25 the water to my room 1614 was shut off without warning. I called the front desk to report the water issue and explained my room had no water presure in the sink, toilet, bathtub and shower. Engineering came to my room at approximately between 10am and 10:30am to check the water pressure, he radioed someone and was told the water had to be shut off for the 12 and 14 lines, which affected by room and that the water was going to be off for two hours. So, I was required to use the restroom on the 1st floor. Otherwise, I enjoyed my stay at Sofitel.

Dear Roberto A., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Zaid

Well Located

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Always a great experience in good hospitality and comfort.

Exceptional Service at Sofitel New York – Thanks to Gilbert & Shevanie!

TripAdvisor rating 5.0/5

Live J TripAdvisor review

I had a wonderful stay at Sofitel New York 🗽 during my recent trip to the city. The location is perfect—just steps away from Times Square and Bryant Park—but what truly made my stay memorable was the incredible service. A special shoutout to Gilbert and Shevanie 🙌, who went above and beyond to make sure everything was perfect. I was traveling with my company’s CEO, and when we encountered a small issue with the room , they handled it immediately and with such professionalism. Thanks to their quick response, everything was resolved smoothly—and I even got praised for booking such a great hotel ! It’s rare to find such personalized service these days, and their hospitality truly made us feel at home. I’ll definitely be returning on my next trip to NYC. Highly recommend this hotel to anyone looking for comfort, class, and exceptional service 🌟.

Bonjour, 693livej! Thank you for the amazing review! We are thrilled you enjoyed your stay at Sofitel New York and appreciated the superb service provided by Gilbert and Shevanie. It's wonderful to hear that their attentiveness left such a lasting impression during your visit. Your kind words mean a lot to our entire team. Merci beaucoup! We eagerly anticipate welcoming you back on your next trip to the city. A bientôt, see you soon!

5 star Customer service

Customer review rating 4.5/5

James N. Families - Confirmed reviews ALL

Front desk Gilbert checked us in. We had little bit of concern with the room and he took care of us above and beyond. Friendly to begin with but I love the way he swiftly took care of our concerns. We stayed at the one bedroom suite. Bed was super comfy. Room was really clean. Bathroom was spotless. Location was ideal close to time square and other attractions.

Great room and stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The only negative was a breakfast dish that was not prepared properly and had to be sent back. The experience was not worth the price. Diner next door was a better value

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Other web-users rate our hotel

  • 1,475 reviews 9.7/10 Location
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  • 637 reviews 6.2/10 Cleanliness
  • 507 reviews 4.6/10 Value
  • 368 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.