Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.2/5 3,307 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Diptyque bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior 2 Queen Beds

Photo out of - Superior 2 Queen Beds

Experience interior comfort inside this room featuring two Queen size Sofitel BED options. A spacious marble bathroom provides premium Diptyque amenities with a separate bathtub and rain shower, ensuring complete guest relaxation.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

This spacious Executive room is perfect for families or business travelers. Enjoy a minibar, Nespresso coffee machine, sofabed, and the signature king size Sofitel Bed. The marble bathroom features Diptyque amenities. Select rooms offer skyline views.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Pay per view channel(s)
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Enjoy clear Manhattan skyline views from this luxury room. Inside discover one Nespresso coffee machine, stocked minibar, and our signature king size Sofitel Bed. An elegant marble bath includes Diptyque amenities perfectly suited for your stay.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Enjoy clear Midtown views through large windows. This luxury space features two Queen size Sofitel Bed. Guests discover one Nespresso coffee machine, minibar, working desk, expansive closet, plus a marble bath offering premium Diptyque amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views inside this elevated room featuring one King size Sofitel BED. A spacious marble bathroom provides premium Diptyque amenities, separate rain shower, alongside a deep soaking bathtub.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Service And Equipment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views inside this elevated room featuring two Queen size Sofitel BED. A spacious marble bathroom provides premium Diptyque amenities alongside a rejuvenating rain shower.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Service And Equipment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views inside this elevated accessible room featuring roll in shower and one King size Sofitel BED. A marble bathroom provides Diptyque amenities alongside grab bars.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Service And Equipment

Working Area

  • Business Desk
See availabilities

Enjoy clear Midtown views inside this mobility accessible room. Discover two Queen size Sofitel beds, lowered light controls, Nespresso coffee machine, plus minibar. The marble bath includes one tub providing grab bars alongside Diptyque amenities.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This hearing accessible Luxury King room features a visual strobe light and fire alarm siren. Enjoy city views, one Nespresso coffee machine, minibar, plus our Sofitel Bed. The marble bath includes soaking tub alongside Diptyque amenities.

  • Views:

    City View

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience high floor Manhattan skyline views through large windows welcoming natural light inside this expansive suite featuring comfortable separate living area with sofabed, plus King size Sofitel BED. A marble bath provides Diptyque amenities.

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Free movies/video
  • In-house movies
  • Music TV channels
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Dead bolt in rooms
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience accessibility featuring one King size Sofitel BED and lowered wall controls. A marble bathroom provides Diptyque amenities alongside safety grab bars and a bathtub.

Max. number of persons
2
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Bathtub with grab bars and portable seat

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

Signature Skyscraper View High Floor 1 Bedroom King Suite

Photo out of - Signature Skyscraper View High Floor 1 Bedroom King Suite

Experience high floor Manhattan skyline views inside this expansive suite featuring separate living area with sofabed, plus one King size Sofitel BED. A marble bathroom provides Diptyque amenities and a rain shower.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Signature Iconic Building View High Floors 1 Bedroom King Suite

Photo out of - Signature Iconic Building View High Floors 1 Bedroom King Suite

Experience high floor Chrysler building views inside this expansive suite featuring separate living area with sofabed. A marble bathroom provides Diptyque amenities, separate rain shower, plus King size Sofitel BED.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Terrace Suite Skyscraper View 1 Bedroom King Suite

Photo out of - Terrace Suite Skyscraper View 1 Bedroom King Suite

Take in sweeping Midtown views from your private terrace in this spacious suite, featuring a comfortable living area, queen sofabed, and King-size Sofitel Bed. The marble bathroom holds premium Diptyque amenities for total relaxation.

  • Views:

    City View

  • Most of the accommodation:

    Terrace

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Panoramic Terrace with Empire and Chrysler View 1 Bedroom King Suite

Photo out of - Panoramic Terrace with Empire and Chrysler View 1 Bedroom King Suite

Enjoy massive terrace with Empire State alongside Chrysler views. Discover one distinct living area, Nespresso coffee machine, plus private bedroom offering King size Sofitel bed. A marble bath includes separate rain shower, bathtub, Diptyque amenities.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Juliette Balcony City View 1 Bedroom King Suite

Photo out of - Juliette Balcony City View 1 Bedroom King Suite

This one bedroom suite features a separate living room with a versatile sofabed and a Juliette balcony offering sweeping city views. Relax in the King size Sofitel Bed and enjoy premium Diptyque bath amenities in this elegant New York residence.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Grand Terrace Chrysler View 1 King Bedroom Suite with Bathroom & Powder Room

Photo out of - Grand Terrace Chrysler View 1 King Bedroom Suite with Bathroom & Powder Room

A large terrace offers clear Chrysler Building views. Relax inside the separated living area providing one sofabed, minibar, plus Nespresso coffee machine. The bedroom features our signature Sofitel Bed. A marble bathroom includes Diptyque amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • In-house movies
  • Pay per view movies
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Penthouse Suite 1 King Bedroom, Manhattan Skyline View, Living & Dining Rooms, Kitchenette

Photo out of - Penthouse Suite 1 King Bedroom, Manhattan Skyline View, Living & Dining Rooms, Kitchenette

Soaring 28 stories above Midtown Manhattan, discover distinct living, dining areas, one well equipped kitchenette, half bath, plus King Sofitel BED. Your expansive marble sanctuary features freestanding soaking tub alongside premium Diptyque amenities.

  • Views:

    City View

Max. number of persons
2
Area
From 112 m² / 1205 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • Pay per view channel(s)Additional charge
  • Web TVAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Separate closet
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 110/120 V AC
  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

Terrace Suite Skyscraper View Mobility Accessible 1 Bedroom King Suite, Tub with Grab Bars

Photo out of - Terrace Suite Skyscraper View Mobility Accessible 1 Bedroom King Suite, Tub with Grab Bars

This accessible one bedroom suite features a private terrace with Midtown city views and a separate living room with a queen sofabed. Enjoy the King size Sofitel MyBedTM and a marble bathroom equipped with tub grab bars and Diptyque bath amenities.

  • Views:

    City View

Max. number of persons
4
Area
From 60 m² / 645 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Chromecast
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 398 rooms
  • 20 rooms for people with reduced mobility
  • 56 connecting rooms
  • 398 non-smoking rooms
  • 29 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Polish
  • Russian
  • Vietnamese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Umbrellas

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge

Business

12 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s library
  • Tourist guide for families
  • Baby bed

Well-being

Sofitel Fitness

  • On site
  • Near the property
  • Indoor parking
  • Public

  • Parking pricing: 73.25 € 85 USD Per day

Services & equipment

  • Valet parking

Social 45 Bar & Bistro

Photo out of - Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Capacity
120
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended

Payment

  • Cash
  • Credit card
  • Contactless
  • Other

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Discover our diverse à la carte options, exclusive La Haute Croissanterie, or the breakfast included package. We also offer a dedicated kids menu and convenient IRD services to enjoy your favorite morning dishes right from your room.

We are pleased to announce the reopening of our newly refreshed Fitness Studio. Open 24 hours a day, seven days a week, it is fully equipped with the latest Technogym equipment to support your wellness routine at any time.

Imagine a wedding that feels like a dream come true. Nestled in the heart of Manhattan, Sofitel New York offers a luxurious setting for your special day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  3,307 reviews

Customer review rating 4.0/5

Andrew R. Couples - Confirmed reviews ALL

Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you felt the renovation helped improve the property, but we sincerely apologize for the inconvenience and, more importantly, the safety concern caused by the lighting system. We completely understand how frustrating it must have been to have the lights shut off while showering or reading, particularly when you were up before daylight. We agree that guests should be able to use their rooms safely and comfortably without having to worry about the lights unexpectedly turning off. Your comments regarding the 20-minute timer and the lack of a key-card cradle are very helpful, and we will be sharing this feedback with our management and engineering teams for review. We appreciate you bringing this matter to our attention and hope to have an opportunity to provide you with a more comfortable experience in the future. Thank you again for your honest feedback.

Customer review rating 2.0/5

Rick B. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Ruhai H. Solo - Confirmed reviews ALL

Dear Ruhai H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 5.0/5

Anna B. Couples - Confirmed reviews ALL

Dear Anna B., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 4.5/5

Kevin D. Couples - Confirmed reviews ALL

Dear Kevin D., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you felt the renovation helped improve the property, but we sincerely apologize for the inconvenience and, more importantly, the safety concern caused by the lighting system. We completely understand how frustrating it must have been to have the lights shut off while showering or reading, particularly when you were up before daylight. We agree that guests should be able to use their rooms safely and comfortably without having to worry about the lights unexpectedly turning off. Your comments regarding the 20-minute timer and the lack of a key-card cradle are very helpful, and we will be sharing this feedback with our management and engineering teams for review. We appreciate you bringing this matter to our attention and hope to have an opportunity to provide you with a more comfortable experience in the future. Thank you again for your honest feedback.

Customer review rating 3.5/5

Adelino C. J. Solo - Confirmed reviews ALL

I’ve stayed at this location for many years and I think this hotel has become so corporate. It used be high end with a lot of personal care. I was disappointed. My room was beautiful with the renovation. Air conditioning did not work well and despite numerous calls to maintenance, housekeeping and front desk it was never delt with. I follow up, nothing. I stayed 4 nights and 3 days.

Dear Mr. C., Thank you for sharing your feedback following your recent stay, and especially for returning to Sofitel New York after many years. We are very pleased to know that you appreciated the renovated room, cleanliness, breakfast, and the service provided by our breakfast team. At the same time, we are truly sorry that your stay felt less personal than in the past. Your comment that the hotel has become more corporate is particularly important to us, as the sense of care and individual attention should remain at the heart of the Sofitel experience. We also sincerely apologize for the ongoing air-conditioning issue. After several calls to Maintenance, Housekeeping, and the Front Desk, this should have been followed through and resolved much more effectively. The lack of proper follow-up over the course of your stay is not the level of service we aim to provide. Your comments have been shared with the relevant teams so we can reinforce both technical follow-through and the more personal, attentive service that long-standing guests should feel. We truly appreciate your loyalty over the years and hope to have the opportunity to welcome you back for an experience that feels much more like the Sofitel you remember. Sincerely, Sofitel New York Team

Customer review rating 1.0/5

Labisi M. Business - Confirmed reviews ALL

1. There was no hot water the first night I arrived. I found this out the next morning when I woke up to attempt to get ready for my morning meeting. 2. The rooms are not as advertised. I booked a luxury king with city view but my view was the side of near by apartment building 3. The rooms didn’t get as cold even at the lowest temperature 4. Rude agents

Dear Ms. M., Thank you for sharing your feedback regarding your recent stay at Sofitel New York. We are very sorry to read how disappointing your experience was, especially during a business trip. We sincerely apologize for the lack of hot water that morning. The interruption was due to a scheduled city shutdown that was expected to end by 5:30 AM. Unfortunately, the work continued beyond the anticipated timeframe, which was outside of the hotel’s control. We fully understand the inconvenience this caused, particularly as you were preparing for a morning meeting, and we are very sorry for the disruption. We also regret the difficulty maintaining a comfortable room temperature, as well as the disappointment regarding the room view and overall room expectations. We are equally concerned by your comments about the service you received from our team, as every interaction should feel professional, respectful, and attentive. Our Director of Front Office, Marioara Sfera, will also be reviewing your stay. Should you wish to discuss the matter directly, you are welcome to contact her at ma… Please accept our sincere apologies for the frustration and inconvenience caused during your stay. Sincerely, Sofitel New York Team

Customer review rating 2.0/5

Rick B. Business - Confirmed reviews ALL

The staff and employees (especially the door and bell men) were amazingly nice and very welcoming. The room was spacious (for New York) and very clean. The issue I had and that kept me up each night was a very loud running toilet that wouldn't stop. Several of the plugs, including the desk plugs didn't work so I needed to run my charging cables from the bed or far wall with the window. For the price, I'd hope some of these things would be fixed. Again, the staff was amazing, just the amenities need some work.

Customer review rating 4.5/5

Ruhai H. Solo - Confirmed reviews ALL

Plenty of dining options nearby and within the hotel, easy access to sightseeing sites, staff are very passionate and ready to help, room is quite small, but it's NYC so expected. Carpet in the room needed some extra cleaning.

Dear Ruhai H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 5.0/5

Anna B. Couples - Confirmed reviews ALL

Great location, near everything, but still in a quieter area. Great bar, tasty breakfast, super comfy bed and the room was a decent size. Friendly doorman, and great staff in the bar, especially Meti.

Dear Anna B., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 4.5/5

Kevin D. Couples - Confirmed reviews ALL

The hotel size was small enough that it didn’t feel overcrowded. Rooms were comfortable and the restaurant offered a good breakfast.

Dear Kevin D., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 5.0/5

Carrie R. Couples - Confirmed reviews ALL

Everyone working during our stay was friendly and knowledgeable. Rooms were clean and comfortable.

Dear Carrie R., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 5.0/5

Christopher T. Couples - Confirmed reviews ALL

Staff was amazingly accommodating and kind, room was perfect size and well updated, and location is perfect

Dear Christopher T., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 4.0/5

Joseph D. Couples - Confirmed reviews ALL

Since they always say to end with the good, I'll start with the bad. I thought NY put end end to hidden fees. Maybe it's included in the very fine print, but on top of my room rate, we get hit with a $45 A DAY "urban experience" fee. There are so many jokes to make about that but I'll refrain. The hotel says you can get a credit on that fee for buying stuff in the hotel, but it doesn't apply to room service or breakfast. Speaking of room service, you pay quite a premium to eat in your room. There is your meal charge ($40 for coffee, cream and fruit), a breakfast delivery charge, and 20%.That's on top of all of the other taxes charged by the City and State. I'm glad we are able to afford it but I feel bad for the people coming from around the country and overseas who are on a budget and didn't account for all the other fees. One other issue, we couldn't get the TV to work. They sent up a maintenance person who couldn't fix the problem. And there was no one in IT because it was a weekend. After an hour of trying to fix it ourselves, we finally got it working. So much for the nap we wanted to take. Ugh! Now to the good. The room rate is very reasonable. The rooms are bigger than in most NYC hotels and they are nicely decorated. The staff is very friendly. It is in a great location. I recommend the hotel overall, just make sure you take into account the taxes and extra fees you will be paying.

Bonjour Mr. d., We are pleased to know that you appreciated the size and design of your room, our central location, and especially the friendliness of our team. At the same time, we are sorry for the frustration surrounding the Urban Experience Fee and the additional charges associated with in-room dining. The Urban Experience Fee is a mandatory hotel charge that is disclosed during the booking process and included in the total cost of the stay, although we understand that the way these charges are presented can still feel unclear. We also sincerely apologize for the issue with the television. Our Engineering team should have been able to provide a more effective resolution, and we understand how frustrating it was to spend part of your afternoon troubleshooting the issue yourself. We appreciate your detailed feedback and are grateful that, despite these inconveniences, you would still recommend Sofitel New York. We hope to have the opportunity to welcome you back for a smoother experience in the future. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 5.0/5

Lindsay H. Couples - Confirmed reviews ALL

Great hotel in a location central for times Square and easy walking to most places.

Thank you for your wonderful review! We’re delighted to hear that you enjoyed our central location and found it convenient for exploring Times Square and many of New York’s attractions on foot. We’re so pleased you had a great stay and truly appreciate you choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to New York!

Customer review rating 2.0/5

Vivienne L. Business - Confirmed reviews ALL

Elevators are too slow, building feels old. Service was not exemplary. Had to consistently ask for things - no one went above and beyond.

Customer review rating 2.5/5

Pierre-yves L. Business - Confirmed reviews ALL

Location and bed are great. Room and bathroom are big for NY. But no services whatsoever. Gym is too small, no amenities. The breakfast is a joke. Lobby is a room with 6 sofas and that's it. Staff was very friendly, but not much they could do. No room upgrade despite my diamond membership and free rooms available.

Dear Pierre-Yves L., Thank you for taking the time to share your feedback, and please accept our sincere apologies that your stay did not meet the expectations that come with being a valued Diamond member. While we are pleased to hear that you enjoyed our location, spacious accommodations, and the friendliness of our team, we are disappointed that the overall experience and available amenities fell short. We also sincerely apologize that your Diamond status was not sufficiently recognized during your stay, particularly regarding the missed opportunity for a room upgrade when availability allowed, unfortunately this trip the occupancy did not allow it. Your membership is important to us, and we will do our best to ensure that your Diamond status is properly recognized and that you receive the benefits and recognition you deserve on future visits. We truly appreciate your loyalty and hope to have the opportunity to provide you with a much better experience next time. Sincerely, Sofitel Team

Customer review rating 1.5/5

Esther T. Solo - Confirmed reviews ALL

Stays previously have been very nice. Recent stay was not as pleasant and the lack of towels on several days was just unacceptable with some days one towel nothing else and the final one coming in with no towels at all was the breaker. Attention to detail is why we like the hotel however that appears to be a thing of the past. Sustainability is one thing no service is another.

Dear Esther T., Thank you for sharing your feedback, and please accept our sincere apologies for the disappointing experience during your recent stay. The lack of towels throughout your stay was certainly not acceptable and does not reflect the level of service or attention to detail we strive to provide. We truly value your continued loyalty, especially knowing that your previous stays have been very pleasant. We understand that sustainability should never mean a lack of essential services, and we apologize that we fell short in this regard. We will be sure to share your concerns directly with our Housekeeping Department so that we can address what happened and work to prevent it from happening again. We sincerely appreciate you bringing this to our attention and hope to have the opportunity to restore your confidence in us during your next stay. Sincerely, Sofitel Team

Customer review rating 5.0/5

Sarah H. Families - Confirmed reviews ALL

Our stay was everything we dreamed of and more! The staff from the minute of our arrival were fantastic and friendly. The rooms were incredible and great sized for the location. The overall location of the hotel was amazing. Will absolutely be back!

Thank you so much for your wonderful review! We’re thrilled to hear that your stay was everything you dreamed of and more. It’s fantastic to know that our team made you feel welcomed from the moment you arrived and that you enjoyed the spacious rooms and amazing location. Your kind words mean so much to us, and we can’t wait to welcome you back for another memorable stay!

Customer review rating 4.5/5

Moussa T. Families - Confirmed reviews ALL

The experience was good. The location is perfect as well as the services

Thank you for your wonderful review! We’re delighted to hear that you enjoyed your experience with us and appreciated our perfect location and services. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit!

Customer review rating 4.5/5

David D. Families - Confirmed reviews ALL

Solid hotel and nicely upgraded. A shame they don’t make an effort for VIP Accor platinum members. No free drink no welcome note or fruit or chocolate in the room. Very unusual and I have rarely encountered this globally for an Accor hotel. Having said that practical hotel and much better since the recent Renovation.

Bonjour Mr. D., We are pleased to know that you appreciated the recent renovation, the condition of the hotel, and our sustainability initiatives, particularly the water stations throughout the property. At the same time, we are very sorry that the recognition you received as an ALL Diamond member did not meet your expectations. Your arrival should have felt much more personalized, and your loyalty should have been acknowledged more clearly throughout the experience. We also regret that the interaction regarding your luggage lacked the care and communication you rightly expected from our team. Your comments regarding both loyalty recognition and the arrival experience will be shared with our Front Office and Bell teams so we can improve the consistency and attentiveness of our service. We truly appreciate your loyalty to Accor and hope to have the opportunity to provide a much more personalized experience on your next visit to Sofitel New York. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.5/5

Ellis T. Couples - Confirmed reviews ALL

Low key hotel. Good quality.

Bonjour Mr. T., We are pleased to know that you enjoyed the quality of your stay and appreciated the calm atmosphere of the hotel. We are also glad that you were able to make use of your Suite Night Upgrade and that the cleanliness of your room met your expectations. We appreciate your note regarding the minor scuffs on the walls and will share it with the appropriate team. Thank you as well for your loyalty as an ALL Diamond member. We hope to have the pleasure of welcoming you back to Sofitel New York on a future visit. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 4.5/5

Erik V. Solo - Confirmed reviews ALL

Good location, service model is right, fair price

Bonjour Mr. V., We are pleased to know that you enjoyed our location, the overall service experience, and the value of your stay. It is especially wonderful to hear your positive comments regarding our restaurant team, and we will be very happy to share your feedback with them. We also truly appreciate your loyalty as an ALL Platinum member and hope to have the pleasure of welcoming you back to Sofitel New York on a future visit. If you would like to share your experience with fellow travelers, we would truly appreciate a review on TripAdvisor. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Customer review rating 2.0/5

Ed D. Couples - Confirmed reviews ALL

This was not the case this time and very disappointed

Bonjour Mr. D., We are very sorry that this stay left you disappointed, particularly given the trust you place in Sofitel to take care of you when you travel. Regarding the hot water interruption, we had been advised by the city that service would be restored by approximately 5:30 AM. Unfortunately, the interruption lasted much longer than anticipated and hot water was not fully restored until around 10:00 AM. We understand how frustrating it was to have to leave the hotel at 9:00 AM without being able to shower. We are equally sorry to read your comment regarding the lack of personal connection during your stay. Beyond resolving operational issues, our team should always make our guests feel recognized, cared for, and supported, and we regret that this was not your experience. We truly appreciate your loyalty as an ALL Silver member and hope to have the opportunity to regain your confidence during a future stay. Warm regards, Rafael Noguera Assistant Front Office Manager Sofitel New York

Other web-users rate our hotel

  • 1,064 reviews 9.7/10 Location
  • 1,723 reviews 6.8/10 Room
  • 1,703 reviews 7.9/10 Service
  • 21 reviews 7.3/10 WiFi
  • 739 reviews 7.5/10 Comfort
  • 433 reviews 6.6/10 Cleanliness
  • 279 reviews 6.2/10 Breakfast

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