Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,250 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Balmain bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,250 reviews

TripAdvisor Rating  4.4/5  8,085 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Kim W. Couples - Confirmed reviews ALL

Everyone was really great. We enjoyed the hotel and the staff.

Dear Kim W., Thank you for sharing your feedback. We are pleased to know that you appreciated our prime location and the service provided by our staff. Your comments are valuable to us as we continue to enhance our guests' experiences. Best regards, Sofitel New York

Customer review rating 5.0/5

William S. Couples - Confirmed reviews ALL

Lovely hotel and the customer service was excellent.

Dear William S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our prime location and received excellent customer service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Sofitel New York

Customer review rating 3.0/5

Lavelle J. Business - Confirmed reviews ALL

The hotel facilities and amenities were all excellent. Unfortunately my initial experience was less than positive because my room was cold (windows open when I arrived) and the heat/thermostat did not work in the room. My request for this to be repaired while I was out the following day was not fulfilled. Ultimately I had to demand to be moved to a different room. The second room was more comfortable and the heat/thermostat worked.

Dear Lavelle J., Thank you for sharing your experience with us. While I am pleased to hear that you found our facilities and amenities to your satisfaction, I regret that your initial stay was marred by the issues with your room's temperature control. It is our priority to ensure all guests enjoy a comfortable environment, and I apologize for the inconvenience caused by the delay in addressing your concerns. I appreciate your patience in this matter and am glad that your subsequent room met your expectations. Your feedback is valuable, and we will use it to improve our service. Best regards, Sofitel New York

Customer review rating 2.5/5

Jennifer S. Friends - Confirmed reviews ALL

The rooms were a bit "rough" I was under the impression that the hotel had been renovated. This did not appear to be the case. Service was ok, nothing outstanding.

Dear Jennifer S., Thank you for sharing your feedback regarding your recent stay. We regret to learn that your experience did not meet your expectations, particularly concerning the condition of the rooms and the service provided. Your comments are invaluable in our ongoing efforts to enhance the guest experience. Regards, Sofitel New York

Customer review rating 5.0/5

Anna H. O. Couples - Confirmed reviews ALL

Always a great experience

Dear Anna H. O., Thank you for your kind words. We are delighted to hear that you consistently enjoy your experiences at Sofitel New York. It is our pleasure to provide exceptional service and comfort to our guests. Best regards, Sofitel New York

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Other web-users rate our hotel

  • 1,232 reviews 9.6/10 Location
  • 1,947 reviews 6.2/10 Room
  • 1,858 reviews 7.8/10 Service
  • 27 reviews 6.8/10 WiFi
  • 512 reviews 6.3/10 Cleanliness
  • 295 reviews 6/10 Breakfast
  • 68 reviews 3.5/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.