Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 4,291 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, Lunch, Dinner, and Drinks

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  4,291 reviews

TripAdvisor Rating  4.5/5  7,971 reviews

Third stay and I’ll keep coming back.

TripAdvisor rating 5.0/5

Leisa M TripAdvisor review

I’ve stayed at Sofitel New York City three times, and each visit has been exceptional. The beds are incredibly comfortable, ensuring a restful stay. The rooms are well-appointed, and the staff is consistently friendly and accommodating, going out of their way to make you feel welcome. The on-site restaurant and bar is excellent, offering great dining options. The hotel’s location is unbeatable—just a short walk to Times Square and Fifth Avenue for shopping, making it the perfect base for exploring the whole city. I brought my family here to enjoy New York City for Christmas and Christina was so helpful in booking it a few months in advance. She suggested the perfect room which included a king suite and connecting queen room. The set up was perfect for us and we were welcomed with cookies and fruit and a lovely little Christmas tree. There were Nespresso machines in the rooms and the mini-bars were well stocked. The turndown attendant very thoughtful of making sure our rooms were tidied up a bit and of course, brought chocolate every night. And, she even left the Bose stereo on Christmas music. That was such a nice touch when returning to the room after an exhausting day. The concierge, Mark, and the porters made the stay even more convenient by making recommendations as well as arranging a ride or hailing a cab for us. I highly recommend! Can’t wait to go back!

Bonjour, 360leisam! Thank you for the amazing review! The team at Sofitel New York is thrilled to hear about your exceptional experiences with us. It's wonderful to know you enjoyed the comfort of our beds, the well-appointed rooms, and the delectable offerings at our on-site restaurant and bar. Christina, Mark, and our attentive colleagues are delighted to have made your family's Christmas visit special. We're pleased you enjoyed the added touches like the Christmas tree and chocolates. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Customer review rating 3.5/5

Daren T. Families - Confirmed reviews ALL

Stay was good. One the last day the valet had me cancel my Uber for a car from the hotel for 150 and never showed back up. We almost missed our flight and had to grab a cab to the airport. Not a good way to leave

Dear Daren T., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for what happened by our valet ,Please accept our apologies and be noted that we refund you $160 for the inconvenience occurred, please allow couple of days to see the amount to your visa ends 0596. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Disappointing

Customer review rating 1.0/5

Gary S. Families - Confirmed reviews ALL

Generally pretty happy with Sofitel, but this stay was really disappointing. The room was very tired, staff was not very helpful and even though I am a diamond member of Accor, I experienced poor service. I’ve stayed at this hotel many times with good experience however this visit was poor. I had originally booked 3 nights, and when I tried to reduce to 2 nights they were not able to adjust the reservation. Instead they cancelled original reservation and rebooked for 2 nights at a rate that was much higher than the original 3 night reservation. I would have been better to keep the original 3 night reservation however wasn’t given that option.

Dear Gary S., Thank you for taking the time to tell us about your experience at the Sofitel New York. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Zaid

Perfect location, lovely hotel

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Room was pretty and clean. Staff was polite and helpful. We were walking distance to everything we wanted to do, but the hotel was on a quiet street.

Dear Bethany W., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Great location, beautiful decor and extremely attentive staff

Customer review rating 4.5/5

Karen H. Families - Confirmed reviews ALL

Loved staying at the Sofitel! The location was in the center of everything and the staff was outstanding!

Dear Karen H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

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Other web-users rate our hotel

  • 1,522 reviews 9.7/10 Location
  • 2,467 reviews 5.9/10 Room
  • 2,281 reviews 7.7/10 Service
  • 36 reviews 6.3/10 WiFi
  • 664 reviews 6.1/10 Cleanliness
  • 525 reviews 4.3/10 Value
  • 390 reviews 5.7/10 Breakfast

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Customer review rating (ALL Rating) 4.3/5 (1341 reviews)

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.