Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 3,275 reviews

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45 West 44th Street, 10036 New York City, United States

Description

Hotel extras

  • Step into a new stay and be the first to discover our renovated rooms, lobby, gym, and lounge

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m

  • Prime location near Bryant Park, Broadway theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • Enjoy luxurious Diptyque bath amenities in a spacious bathroom with separate tub/rain shower

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Telephone
Fax +1 212-782-3099

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Social 45 Bar & Bistro

Social 45 Bar & Bistro blends Parisian art de vivre with New York energy. Discover inventive cocktails, bold shareable plates, and French-style hospitality in a vibrant setting designed for gathering, connecting, and unwinding.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,275 reviews

Customer review rating 3.5/5

Andrew V. Solo - Confirmed reviews ALL

Good location but even on the 21st floor I could hear the underground trains from about 06.00 till 23.00. More insulation and double glazing is needed.

Dear Mr. V., Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated our location. At the same time, please accept our apologies for the noise disturbance you experienced, even from the 21st floor. We understand how important a quiet room is, especially when traveling, and we regret that the sound from the trains impacted your comfort. Your comments regarding insulation and glazing have been shared with our management and engineering teams for review. We appreciate your loyalty as an ALL Silver member and hope to have the opportunity to welcome you back for a more restful stay. Sincerely, Sofitel New York Front Office Team

Customer review rating 3.5/5

Adrianne W. Friends - Confirmed reviews ALL

Nice hotel in a great location. Rooms are big and comfortable. They need hand and body lotion. I was supposed to get an upgrade for free and then they charged me.

Dear Ms. W., Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our location and found the room spacious and comfortable. At the same time, please accept our sincere apologies for the confusion regarding the upgrade charge. We understand how frustrating this must be, especially if your expectation was that the upgrade would be complimentary. Our team is reviewing the matter, and if any correction is needed, we will ensure it is handled promptly. We also appreciate your comments regarding hand and body lotion, as well as your feedback on breakfast. These details have been shared with our team as we continue working to improve the guest experience. Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back for a smoother stay. Sincerely, Sofitel New York Front Office Team

Customer review rating 4.5/5

Jordan D. K. Couples - Confirmed reviews ALL

Booked the Sofitel last minute after we missed our flight. The rooms were clean and updated, and the service from the hotel staff was fantastic. We got room service and had breakfast in the morning- both meals were great.

Dear Jordan D. K., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Team

Customer review rating 4.5/5

Keisha R. Families - Confirmed reviews ALL

My stay at Sofitel New York was the refined, effortless experience I’ve come to expect from Sofitel. The location was ideal for our trip—we loved being tucked alongside charming little shops, which made it easy to step out and instantly feel connected to the neighborhood and everything we wanted to explore. The room and overall cleanliness were exactly why I continue to choose Sofitel: they simply never miss. Our room was surprisingly spacious for New York, and the beds were an absolute dream—comfortable, inviting, and the perfect reset after full days in the city. The bar and restaurant were also standouts. Adding the breakfast package each day was 100% worth it; the food was consistently excellent, and the servers made mornings feel genuinely welcoming and relaxed. It was the perfect way to start each day, and a big part of what made the entire trip feel so polished and enjoyable.

Bonjour Keisha R., Thank you for your wonderful review and for your continued loyalty to Sofitel. We are delighted to hear that your stay at Sofitel New York delivered the refined and effortless experience you have come to expect from us. It is especially rewarding to know that you enjoyed our central location and the charm of the surrounding neighborhood. We are also pleased that your spacious accommodations, impeccable cleanliness, and comfortable bedding contributed to a relaxing and restorative stay. Your kind words about our restaurant and bar team are greatly appreciated. We will be sure to share your compliments with our breakfast service staff, who will be thrilled to know they helped make your mornings feel welcoming and memorable. We are delighted that the breakfast package added value to your experience and enhanced your overall visit. Thank you again for taking the time to share your feedback. We look forward to welcoming you back to Sofitel New York for another exceptional stay in the near future.

Customer review rating 4.0/5

Vardaan A. Families - Confirmed reviews ALL

We thought that the rooms were nice and spacious. However, we thought that the food options in the hotel were limited. The hotel can think about having something that appeals to their clientele - at least a lounge or cocktail bar, and then guests may use the 25 USD credit and spend more as well.

Other web-users rate our hotel

  • 1,138 reviews 9.8/10 Location
  • 1,828 reviews 6.8/10 Room
  • 1,790 reviews 7.9/10 Service
  • 24 reviews 7.4/10 WiFi
  • 810 reviews 7.6/10 Comfort
  • 471 reviews 6.8/10 Cleanliness
  • 283 reviews 6.4/10 Breakfast

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