Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.0/5 4,344 reviews

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Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie Française is open for Breakfast, Dinner, and Drinks.

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 32.5 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie Française, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,344 reviews

TripAdvisor Rating  4.5/5  7,853 reviews

Customer review rating 4.0/5

Robert H. Business - Confirmed reviews ALL

Fine. Still not as good as pre Covid. The restaurant and bar hours are truncated.

Nice hotel at great location

Customer review rating 4.0/5

Steve Couples - Confirmed reviews ALL

We have stayed at this hotel 2-3 times per year for several years. We really like the location for doing theater, and lots of shopping within walking distance. We will stay there again next Spring.

Dear Steven W., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Centrally located; friendly and accommodating staff; good amenities

Customer review rating 5.0/5

A M. Couples - Confirmed reviews ALL

We arrived at 9am which is obviously before the usual check in time. We were told by the staff at the reception that our assigned room is not ready yet, but he also proceeded in looking for a room that is already available so we can check in early. He was able to find one, and this really made our day as we were able to bring in our luggages and have a bit of sleep before we do our sightseeing (we had a 6am flight so woke up really early that day). I cannot thank the staff enough. Unfortunately I did not get his name.

Dear Armi M., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Overall, good stay.

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great hospitality and service. Thank you!

Dear Soo Hooi Cindy H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

Huge potential but needs leadership!

Customer review rating 3.5/5

Kim H. Business - Confirmed reviews ALL

Great hotel with fantastic location, but requires renovation and a constant leadership as the hotel has been changing General Manager!

Dear Kim H., We very much appreciate your comments regarding your stay at the Sofitel New York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yasser Zaid

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Other web-users rate our hotel

  • 1,193 reviews 9.5/10 Location
  • 2,230 reviews 5.9/10 Room
  • 2,081 reviews 6.9/10 Service
  • 41 reviews 6.2/10 WiFi
  • 959 reviews 7.3/10 Comfort
  • 767 reviews 2.7/10 Food
  • 549 reviews 6.7/10 Cleanliness
  • 448 reviews 4.2/10 Value

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