Sofitel New York 4 stars

Customer review rating (ALL Rating) 3.9/5 3,199 reviews

Hotel extras

  • Our hotel restaurant Gaby Brasserie Française is open for Breakfast, Dinner, and Drinks.

  • Features some of the largest guest rooms in NYC starting at 350 sq ft / 32.5 sq m.

  • Prime location near Times Square, Bryant Park, Broadway, Rockefeller Center and Fifth Avenue

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

ALLSAFE approved hotel

Our accommodation(s)

All rooms are decorated in elegant Art-Deco style with zebra-print chairs.Beds are topped with high thread-count sheets, down pillows and duvets.King-size bed accessible rooms are available, as well as refrigerators, coffee makers and cribs upon request.

Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park


Non contractual photo

Breakfast is available in Gaby Brasserie Française from 7AM-10AM.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  3,199 reviews

TripAdvisor Rating  4.5/5  7,794 reviews

Not Sofitel quality at all.

Customer review rating 1.0/5

Blake Families - Confirmed reviews ALL

This is a Sofitel in name only. Room was very shabby and dirty, quality was low. Staff were rude and surly (even for NYC!) although we did eventually get good service from the manager. Having said that, the rooms were just not in good condition. If this was my very first Sofitel experience, it would definitely be my last

Customer review rating 4.0/5

Larry N. Couples - Confirmed reviews ALL

All was fine! Breakfast choices could have been better

Bad experience

Customer review rating 0.5/5

Guillaume C. Families - Confirmed reviews ALL

Very bad experience in the hotel. Bad welcome, guy in the reception not responsive. Pay 2 rooms to be in a high floor . Booked the room in Jan. Unable to give us a room in a high floor because the hotel was full.... 1 room without electricity, 1 room with no bath robe. Rooms not renovated and dirty. In a nutshell, a disaster with no reaction from the hotel manager !

Well located, uncomfortable mattress.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Have enjoyed the hotel in the past, but our stay this time fell short. The mattress was extremely uncomfortable; the shower leaked all over the floor; several cracks in the tile. We felt that the overall experience was not up to the price being charged.

Well located, fair stay

Customer review rating 4.0/5

Mohammad N. Q. Friends - Confirmed reviews ALL

The sales department was very good, but timely responses could be better..

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Other web-users rate our hotel

  • 832 reviews 9.4/10 Location
  • 1,575 reviews 5.9/10 Room
  • 1,485 reviews 6.8/10 Service
  • 29 reviews 6.4/10 WiFi
  • 666 reviews 7.4/10 Comfort
  • 643 reviews 2.3/10 Food
  • 379 reviews 7.2/10 Cleanliness
  • 348 reviews 2/10 Bar

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