21c Museum Hotel Cincinnati Hotel 4.5 stars

clock did not work . Someone came to the room three times never fixed it. Caused a restless night

The hotel was clean, the front desk service was excellent- I loved the beautiful art

Stayed one night downtown after an event, check in easy, staff polite and quiet and clean rooms - only negative is expensive parking!!

Our stay was comfortable but relatively basic. I won't say "complaints", but non-starters were: one tiny window with a view to a brick wall, the cable subscription doesn't have a very good guide tool, the water pressure was ironically too high and ran too hot too quickly (wife burned herself on the sink and when drawing a bath), lastly, parking wasn't ideal. We ended up parking at fountain square for $21 going in and out multiple times and overnight and the valet service would have been ~40+ tip. Additionally, we did pull up to the valet and sat in the street for a while, but no valet came so we parked in the garage. Fountain square parking is familiar and easy enough, but with baggage and inclement weather and walking at night it is not ideal. On a positive note, we did has the front desk for a bottle of water and they provided one on the spot.

Room was noisy -- lots of street noise plus an HVAC system that caused my bed to vibrate throughout the night. Shower was good.

Everything was great at this hotel from the rooms, customer service, and friendly valet. I even had a maintenance employee ask me how my stay has been. If you are in the mood for upscale dining, The restaurant had exceptional food. My only issue was the refrigerator in our room was out of service related to Covid. I was struggling to understand that one since this is our new normal.

First time (will not be the last) we have stayed at 21c, we were amazed by the wonderful art and spent much time just wandering around looking at everything.

Hotel was very nice and staff created an enjoyable stay overall. Some aspects of stay could've been better including better water pressure, nicer/less scratchy towels and quieter HVAC systems in rooms.

Our team who flew in from all over the country met here for the first team meeting since before the start of "covid". We stayed several nights in the rooms and used several of the conference rooms for meetings and breakouts. The hotel itself is unlike any hotel I've stayed in - full of contemporary art including your shower. The staff who helped us with the event were very kind. We did have several issues with getting food, but they were resolved. I greatly appreciated the coffee and fruit in the mornings down in the lobby! It was probably also appreciated by the individuals who couldn't figure out how to work the espresso machine in the bedrooms. :) The robe was also amazing! I felt very pampered in it. We had several people feel that the carpet in the rooms was "gross".

Great trip. Rollaway bed was surprisingly comfortable. Very comfortable room and internet was good for working.

My wife and I and our teenage son stayed for two nights. We were in town for the big soccer match, U.S. men versus Mexico. We loved the hotel. Good location downtown within easy walking distance to many things, including TQL stadium, museums, top restaurants, and more. The staff was pleasant and helpful. The hotel's artwork was memorable as well. We'll be back.

The location can't be beat. The inability to socialize anywhere but a couple of seats at the bar is not great. The rooms are too small for guests. Breakfast service would be nice for a hotel that strives to be high-end.

Very Good.. We enjoyed our stay and the art of the hotel museum. We hosted a celebration in the one of the gallery's, it was fantastic! The staff was friendly. The Cincinnati Team left an everlasting impression on my quest and my wife.

I booked a reservation at the Cincinnati location of 21c just to eat and drink at the restaurant and take and then go walk it off looking at all the art in house. Its memorizing how beautiful this space is! The room was so clean and comforting. I love the comfy robe and hot shower!

We vacationed in Cincy to view the museums and city sights and thought what a novel way to see contemporary art in the hotel itself! We were not disappointed in the diversity of styles and mediums. The room was very comfortable. Do request maid service as it was not automatic. The bellmen were very responsive to our requests. The web doesn’t mention it has a Nespresso machine! Well Done!