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21c Museum Hotel Cincinnati Hotel 4.5 stars

Customer review rating (ALL Rating) 4.4/5 1,369 reviews

ALLSAFE approved hotel

21c Museum Hotel Cincinnati
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+ 15 Services

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 cincinnati
united states

Tel: +15135786600

Fax: (+1)513/5786601

Check-in from 16h00

Check out up to 11h00

  • By plane

    COVINGTON At 16km / 10 miles

  • By plane

    LUK At 9km / 5 miles

GPS :39.1030112, -84.5120188999

Hotel services

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • No Bar
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • No Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 156 rooms
    • 8 rooms for people with reduced mobility
    • 20 family rooms
    • 16 connecting rooms
    • 156 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • English
    • Polish
    • Spanish
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter

Our accommodation(s)

The 156 spacious guest rooms are filled with custom furnishings that lend a decidedly residential feel, providing a comfortable respite from the thought-provoking art and nonstop energy that fills the museum galleries. Outfitted with comfortable beds, plush robes, and Malin + Goetz bath amenities, the guest rooms include all the 21c luxuries you would expect.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
21c Museum Hotel Cincinnati

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,369 reviews

TripAdvisor Rating 4.5/5

1,786 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Convenient for foot travel, great restaurant choices

Customer review rating 5.0/5

Bill Friends - 20/11/2021 Confirmed reviews ALL

I was in town for an event and it was only a 15 minute walk. The hotel was well run, very clean and from the valet to the front desk everyone was helpful and friendly. A positive experience overall. Highly recommend .

Dear Bill, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. We are so very pleased to hear that you had such an incredible experience with us. Our staff continually attempts to go above and beyond to make our guests experience an enjoyably memorable one, and it sounds like we hit the nail on the head. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Recommended

Customer review rating 4.0/5

R. Business - 19/11/2021 Confirmed reviews ALL

Great location in downtown Cincinnati. One of the best hotels in the city. Modern, bright and well appointed. Local staff who know the city with all the right attitude. Stayed here many times and if you are considering Cincinnati for a hotel visit they do not get any better than 21C.

Dear Dyfed, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Amazing service, top notch!

Customer review rating 5.0/5

Beth H. Solo - 19/11/2021 Confirmed reviews ALL

I booked myself a room by myself for my 40th birthday. I have 3 little kids and just needed some peace and quiet and SLEEP. I haven't gotten a night to myself in over 2 years, so this was a very special splurge for me. When I checked in, and was asked what brought me to Cincinnati and I said a nap for my 40th birthday, I was upgraded. And was wished a genuine happy birthday. The receptionist was so kind and had a genuine smile. Everyone working the front desk throughout my stay was so kind, helpful and in a good mood. I loved everything about my stay, it was all top notch. The room was exquisite and the bathroom tiles put a smile on my face. And the toiletries?!?! WOW! Superb. Everything was clean and comfortable. I went home to my 3 kids the next day feeling so refreshed. I highly recommend it and will look to book a 21c hotel the next time I get away, or have a staycation. Thank you for making this mom feel like a million bucks on her 40th birthday! It really meant the world to me.

Dear Bethany, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Meh.

Customer review rating 3.5/5

Anne W. Business - 18/11/2021 Confirmed reviews ALL

Nice to have coffee in lobby. Maids did not refill in room coffee. No trash can in bathroom.

Effortless

Customer review rating 5.0/5

John W. Friends - 18/11/2021 Confirmed reviews ALL

Came to town for the USA Mexico soccer match. Hotel was a great location and walking distance to everything we needed. Easy check in, clean rooms, stylish decor. More hip than I!!

Dear John, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Well located , Nice fitness Center Comfortable bed.

Customer review rating 4.0/5

Anonymous Solo - 17/11/2021 Confirmed reviews ALL

clock did not work . Someone came to the room three times never fixed it. Caused a restless night

art and service

Customer review rating 5.0/5

Anonymous Business - 17/11/2021 Confirmed reviews ALL

The hotel was clean, the front desk service was excellent- I loved the beautiful art

Dear Elissa, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Wonderful stay

Customer review rating 5.0/5

Nicole S. Couples - 16/11/2021 Confirmed reviews ALL

Stayed one night downtown after an event, check in easy, staff polite and quiet and clean rooms - only negative is expensive parking!!

Dear Nicole, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team, Especially Nancy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Fine, probably over-priced for the experience

Customer review rating 2.5/5

Guest Couples - 16/11/2021 Confirmed reviews ALL

Our stay was comfortable but relatively basic. I won't say "complaints", but non-starters were: one tiny window with a view to a brick wall, the cable subscription doesn't have a very good guide tool, the water pressure was ironically too high and ran too hot too quickly (wife burned herself on the sink and when drawing a bath), lastly, parking wasn't ideal. We ended up parking at fountain square for $21 going in and out multiple times and overnight and the valet service would have been ~40+ tip. Additionally, we did pull up to the valet and sat in the street for a while, but no valet came so we parked in the garage. Fountain square parking is familiar and easy enough, but with baggage and inclement weather and walking at night it is not ideal. On a positive note, we did has the front desk for a bottle of water and they provided one on the spot.

Noisy

Customer review rating 2.5/5

Anonymous Business - 16/11/2021 Confirmed reviews ALL

Room was noisy -- lots of street noise plus an HVAC system that caused my bed to vibrate throughout the night. Shower was good.

Great stay!

Customer review rating 5.0/5

Julie K. Families - 16/11/2021 Confirmed reviews ALL

Everything was great at this hotel from the rooms, customer service, and friendly valet. I even had a maintenance employee ask me how my stay has been. If you are in the mood for upscale dining, The restaurant had exceptional food. My only issue was the refrigerator in our room was out of service related to Covid. I was struggling to understand that one since this is our new normal.

Dear Julie, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Blown Away!

Customer review rating 4.5/5

Laura D. Couples - 16/11/2021 Confirmed reviews ALL

First time (will not be the last) we have stayed at 21c, we were amazed by the wonderful art and spent much time just wandering around looking at everything.

Dear Laura, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Well located

Customer review rating 3.5/5

Anonymous Business - 15/11/2021 Confirmed reviews ALL

Hotel was very nice and staff created an enjoyable stay overall. Some aspects of stay could've been better including better water pressure, nicer/less scratchy towels and quieter HVAC systems in rooms.

Dear Jacob P., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. We are constantly striving to provide the best service and facilities possible to our guests, but it seems we missed the mark while hosting you. I can assure you though, that the water pressure, HVAC, and linen condition are at the top of our list as we look to bettering our amenities in the future. Thank you again for sharing your experience, and we hope to host you again the next time you are in town. Sincerely, John Higgins Front Office Manager

Most unique stay in Cincinatti

Customer review rating 4.0/5

Megan Business - 15/11/2021 Confirmed reviews ALL

Our team who flew in from all over the country met here for the first team meeting since before the start of "covid". We stayed several nights in the rooms and used several of the conference rooms for meetings and breakouts. The hotel itself is unlike any hotel I've stayed in - full of contemporary art including your shower. The staff who helped us with the event were very kind. We did have several issues with getting food, but they were resolved. I greatly appreciated the coffee and fruit in the mornings down in the lobby! It was probably also appreciated by the individuals who couldn't figure out how to work the espresso machine in the bedrooms. :) The robe was also amazing! I felt very pampered in it. We had several people feel that the carpet in the rooms was "gross".

Dear Megan We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very pleased to hear your team and yourself had such a great stay with us! We apologize if anyone in your party felt uncomfortable with the carpets in the rooms. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Great stay

Customer review rating 4.5/5

Viet Friends - 15/11/2021 Confirmed reviews ALL

Great trip. Rollaway bed was surprisingly comfortable. Very comfortable room and internet was good for working.

Dear Anh-Viet P., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex

Excellent hotel

Customer review rating 5.0/5

Michael B. Families - 15/11/2021 Confirmed reviews ALL

My wife and I and our teenage son stayed for two nights. We were in town for the big soccer match, U.S. men versus Mexico. We loved the hotel. Good location downtown within easy walking distance to many things, including TQL stadium, museums, top restaurants, and more. The staff was pleasant and helpful. The hotel's artwork was memorable as well. We'll be back.

Dear Michael B., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantel

Location, Location, Location

TripAdvisor rating 3.0/5

Sandstone_Cottage 14/11/2021 TripAdvisor review

The location can't be beat. The inability to socialize anywhere but a couple of seats at the bar is not great. The rooms are too small for guests. Breakfast service would be nice for a hotel that strives to be high-end.

50th Celebration

TripAdvisor rating 4.0/5

touchmeetoou 11/11/2021 TripAdvisor review

Very Good.. We enjoyed our stay and the art of the hotel museum. We hosted a celebration in the one of the gallery's, it was fantastic! The staff was friendly. The Cincinnati Team left an everlasting impression on my quest and my wife.

Best overnight

TripAdvisor rating 5.0/5

alatteshots 09/11/2021 TripAdvisor review

I booked a reservation at the Cincinnati location of 21c just to eat and drink at the restaurant and take and then go walk it off looking at all the art in house. Its memorizing how beautiful this space is! The room was so clean and comforting. I love the comfy robe and hot shower!

Cute concept hotel

TripAdvisor rating 5.0/5

Roam39188836912 02/08/2021 TripAdvisor review

We vacationed in Cincy to view the museums and city sights and thought what a novel way to see contemporary art in the hotel itself! We were not disappointed in the diversity of styles and mediums. The room was very comfortable. Do request maid service as it was not automatic. The bellmen were very responsive to our requests. The web doesn’t mention it has a Nespresso machine! Well Done!

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