21c Museum Hotel Cincinnati 4.5 stars

Customer review rating (ALL Rating) 4.0/5 2,302 reviews

21c Museum Hotel Cincinnati - Image 1
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609 Walnut Street, 45202 CINCINNATI, United States

Description

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Our accommodation(s)

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
United States

GPS:39.1030112, -84.5120188999

Telephone
Fax +1 513-578-6601

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,302 reviews

Customer review rating 1.0/5

Elizabeth V. H. Couples - Confirmed reviews ALL

the garage would provide license plate of car that hit me, I can't even get anyone to respond to me.

Customer review rating 0.5/5

Zeki N. Families - Confirmed reviews ALL

Room rollover bed was not made available. The attendant at the reception had no clue what to do. Room was smelling bad. Had to move to a different room 1:30 am. Cancelled the next two nights we were going to stay. I previously paid in full for the two nights I cancelled. At check out instead of crediting my American Express platinum card, I was told to contact American Express. That is fraud. I will file a complain with American Express. Your hotel doesn’t meet high standards of American Express Hotel Collections

Customer review rating 2.5/5

Kathleen S. Business - Confirmed reviews ALL

Okay. I wouldn't recommend it to anyone.

Hi there! Thank you for taking the time to share your experience. I'm sorry to hear that you did not enjoy the hotel’s art and the conditions of the hotel were not what you had expected. As we progress through the year we are looking forward to renovations and upgrades at the hotel. This will take some time, but we hope you will join us again in the future to enjoy the new experience we will provide. We appreciate your honesty and hope to have the opportunity to provide you with a seamless stay in the future. Sincerely, Jake Mann | Director of Rooms T 51… | ja…

Customer review rating 5.0/5

Eric L. Business - Confirmed reviews ALL

I was in town for a conference across the street at the Aronoff theater. The 21C was perfect!

Hello! Thank you for taking the time to complete our survey. It is always a pleasure to hear positive guest feedback; I have passed your kind words along to our team. We look forward to hosting you again soon! Best, Brad Kramer | Front Office Manager

Customer review rating 4.5/5

Elmars T. Families - Confirmed reviews ALL

no complaints really, could use an ice machine on every floor - really only reason why not a 10

Hello! Thank you for taking the time to complete our survey. It is always a pleasure to hear positive guest feedback; I have passed your kind words along to our team. Next time you're in town, just call from your room for ice and we have it available to be delivered! We look forward to your next visit! Best, Brad Kramer | Front Office Manager

Other web-users rate our hotel

  • 663 reviews 9.3/10 Location
  • 1,459 reviews 5.3/10 Room
  • 1,183 reviews 7.8/10 Service
  • 10 reviews 5.8/10 WiFi
  • 636 reviews 3.7/10 Cleanliness
  • 357 reviews 7.6/10 Food
  • 350 reviews 4.1/10 Amenities
  • 109 reviews 7.5/10 Breakfast

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