21c Museum Hotel Cincinnati 4.5 stars

Customer review rating (ALL Rating) 4.0/5 2,103 reviews

21c Museum Hotel Cincinnati - Image 1
21c Museum Hotel Cincinnati - Image 2
21c Museum Hotel Cincinnati - Image 3
21c Museum Hotel Cincinnati - Image 4
609 Walnut Street, 45202 CINCINNATI, United States

Description

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

DELUXE DOUBLE QUEEN

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • 31 m² / 333 sq ft
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Media And Technology

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

LUXURY SUITE

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Suite

CORNER SUITE

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
United States

GPS:39.1030112, -84.5120188999

Telephone
Fax +1 513-578-6601

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 156 rooms
  • 8 rooms for people with reduced mobility
  • 20 family rooms
  • 16 connecting rooms
  • 156 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Porter

  • Porter

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Business

5 Meeting rooms

Business Center

  • Self service business center

METROPOLE

Photo out of - METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Cooking style
Regional
Chef name
Vanessa Miller
Capacity
118
Accessibility
Accessible service
45202 Cincinnati, United States
Telephone +1 513-578-6660

Exceptional closings

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Accommodate food

  • Brunch

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Cocktail Terrace

Non contractual photo

Cool off with the cool kids on the Cocktail Terrace, Cincinnati's hottest rooftop bar. Open seasonally, the Cocktail Terrace features handmade bottled cocktails, poptails, adult slushies and a laid back summer-time vibe.

Marriage is one of life's greatest events - plan yours with a rehearsal dinner, wedding, or reception that is sure to make a lasting impression!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,103 reviews

Customer review rating 2.5/5

Kelli V. F. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Daniel N. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Beth G. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Cathy W. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Jamie X. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Daniel N. Families - Confirmed reviews ALL

Hospitality is color, not black and white. Consistency between the entire staff was night and day. I experienced the coldest welcome to any hotel I have ever been to by the front desk clerk. Rooms were ok, creative and artistic as intended, but the service was poor. I stayed 2 nights and had to request extra towels and for the room to be flipped on night 2. They flipped the room and didn't bother filling up the water jug or replacing the coffee pods. It just all around was mehhh....

Customer review rating 4.5/5

Beth G. Families - Confirmed reviews ALL

The hotel is beautiful! I was there with my two adult daughters for BLINK. Although one of my daughters and I are artists, we did not have a lot of time to explore the hotel as we stayed just one night. It is the perfect location for BLINK and is walking distance from many interesting locally owned businesses and restaurants. My only concern was that there was not a refrigerator in the room. Otherwise, it was great!

Customer review rating 4.5/5

Cathy W. Friends - Confirmed reviews ALL

I love the concept of the hotel. Loved the art inside the hotel. Room was clean, but not what I thought. I expected there to be more 'flair' inside the room.

Customer review rating 5.0/5

Jamie X. Couples - Confirmed reviews ALL

We stayed 1 night to attend Blink. The staff was great upon arrival and the valet were awesome too!

Customer review rating 2.0/5

Christa W. Couples - Confirmed reviews ALL

Lighting was terrible, and pillows were even worse. No mini fridge in a suite. I loved the location, but would not stay again.

Customer review rating 5.0/5

Laura B. Business - Confirmed reviews ALL

Very walkable to my conference, many great hotels nearby. Enjoyed a room upgrade and late checkout through credit card benefits. Front desk staff was very helpful. Valet parking could be slow depending on timing.

Customer review rating 3.0/5

James K. Couples - Confirmed reviews ALL

This is our second stay at 21c Cincinnati since new ownership took over about a year ago. Unfortunately, each stay got a little less enjoyable than the previous one. None of the issues were major and they probably all fall into the “First World Problems” category. We stayed at 21c several times before the new ownership, and everything was outstanding from the room to the front desk staff to Metropole to valet service. For our stay last week when we checked in, the lone front desk person was either sleepy, overwhelmed, undertrained, or disinterested. He said he added our Accor number to the stay but it turned out he didn’t. The check-on process took quite a while to complete even though we were the only people in the lobby. We needed to use the valet service and it took nearly 10 minutes for someone to appear to take our car. In past visits, that service was immediate. The room itself was OK but the pillows were very hard and the AC unit was pretty noisy. The good news is that the shower water pressure was still crazy-high as always. Metropole was good and the bartender was very nice and helpful. But when we ordered dinner to take back to our room, our order was put into cardboard to-go boxes where I would have expected normal covered plates. Again, not earth-shattering issues but a couple of notches below the usual 21c standards. When we voiced our above concerns at the checkout counter where the line was long and valet was slow again, the front desk person said they are understaffed mostly due to some their help going back to school. It’s still a very unique hotel in a cool downtown location. But some of the little things that used to matter in the past don’t seem to be happening now.

Customer review rating 5.0/5

Allen B. Solo - Confirmed reviews ALL

Great friendly service

Customer review rating 1.5/5

Jesse T. Friends - Confirmed reviews ALL

This is no luxury resort. Location was great for "Blink". Hotel itself has some sort of aversion or fear of light. Everywhere you go in the hotel it is dark and poorly lit. Most staff are not friendly with the exception of our housekeeper on floor 8. It is clear that hotel leadership does not spend much, if any, time in the rooms or in the hotel with a Guest "hat" on.

Customer review rating 3.5/5

Kylie Z. Business - Confirmed reviews ALL

Upon check-in I was pleased with the room until I found a cockroach in the shower. I immediately went to reception where they were able to accommodate a room change, however, it was a downgrade and the new room I was put in was much smaller and had much more wear and tear. While I felt safe and relatively comfortable, the price of the stay doesn't match the quality of the rooms.

Customer review rating 1.5/5

Justin C. Couples - Confirmed reviews ALL

Service was less than stellar. We were told times for the art gallery and restaurant then the art gallery was closed for a wedding and then a private event the entire duration of our stay. The restaurant we were told was open was simply just closed without any explanation or update. Rooftop bar was closed for the season, that one would be on me for not looking into it but every other advertised thing to do was unavailable the entire time we stayed.

Customer review rating 3.5/5

Tara B. Families - Confirmed reviews ALL

I love the hotel, and have been staying for years. This trip the room felt very tired (corner king suite). The bathroom tile was moldy, the carpet did not seem fresh (I did not let my child take a bath in the tub, it seemed too dirty). Housekeeping did not remove our breakfast tray- so when they cleaned (after 1PM)- the tray was still there.

Customer review rating 5.0/5

Laura K. Families - Confirmed reviews ALL

Very happy with this hotel. Well run and friendly and helpful staff. Food reasonably priced and good.

Customer review rating 5.0/5

Susan S. Friends - Confirmed reviews ALL

was great thanks to haley hazel hana they are the best

Customer review rating 5.0/5

Janice B. Families - Confirmed reviews ALL

Accommodations were neat, clean and staff helpful

Customer review rating 2.5/5

Sondia B. Couples - Confirmed reviews ALL

I felt the entrance was strange (walk into luggage cart trolley's), there was no safe in the room, the gift shop was minimal. The breakfast in the restaurant was exceptional (although on one morning we had to press hard to get an omlet rather than the Queens breakfast eventhough it was cheaper!). That seemed kind of ticky tacky. Beds very comfortable. Did not get to enjoy the rooftop and it would be nice if the restaurant was open for lunch.

Customer review rating 3.5/5

Dennis J. Couples - Confirmed reviews ALL

Room 913 needs some help. The drain is incredibly slow. The carpet has a huge stain on it and needs replaced or badly cleaned. It also needs a standing lamp in the corner by the one bed furthest from the window. And for the love of God, get an ice machine that people can use on their own. And would it kill you people to have bars of soap and bottles of shampoo on request? I loathe using a large bottle that other people have touched and god only knows what other people might have poured in there. I don't want to have to walk to the back of the shower to get soap.

Customer review rating 4.0/5

Ashley A. Business - Confirmed reviews ALL

Everything was wonderful. Moving penguin offered some unexpected fun :) we called down for ice three nights in a row and had to call several times. Sometimes it arrived and sometimes it just didn’t. Not the end of the world at all but I wish I’d known just to go downstairs and ask directly. Otherwise, a beautiful hotel, friendly staff, and well located.

Customer review rating 4.5/5

Steve S. Couples - Confirmed reviews ALL

Only issue I would have improved was sliding door between bedroom and suite was too heavy. If someone is getting up early, it’s hard to get to sitting area quickly and quietly.

Other web-users rate our hotel

  • 668 reviews 9.3/10 Location
  • 1,387 reviews 5/10 Room
  • 1,119 reviews 7.8/10 Service
  • 11 reviews 5.9/10 WiFi
  • 604 reviews 3.5/10 Cleanliness
  • 313 reviews 4.5/10 Amenities
  • 125 reviews 5.6/10 Bar
  • 118 reviews 7.4/10 Breakfast

Powered by Trustyou

Frequently asked questions