21c Museum Hotel Cincinnati 4.5 stars

Customer review rating (ALL Rating) 4.0/5 2,318 reviews

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609 Walnut Street, 45202 CINCINNATI, United States

Description

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Our accommodation(s)

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
United States

GPS:39.1030112, -84.5120188999

Telephone
Fax +1 513-578-6601

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,318 reviews

Customer review rating 4.5/5

Roberta W. Couples - Confirmed reviews ALL

We enjoyed location and art. Room was quiet.

Dear Roberta, Thank you for taking the time to share your feedback. While I am glad you were able to enjoy the art and your quiet room, I'm sorry to hear about the blind in your room and the sewage smell you experienced in the lobby. The sewage smell was related to our building plumbing, and I want to assure you that we are working on resolving these plumbing concerns to prevent future disruptions. We truly value your feedback and hope to have the opportunity to welcome you back soon! Sincerely, Jack Nichols (they/them) Front Office Supervisor

Customer review rating 2.0/5

Sunnye M. Business - Confirmed reviews ALL

I never warmed up. The thermostat maxed at 78, but there is no way the room was ever over 60.

Customer review rating 4.5/5

Megan M. Business - Confirmed reviews ALL

Very kind & accommodating staff, comfortable, clean rooms & interesting atmosphere

Customer review rating 1.0/5

Shane S. Couples - Confirmed reviews ALL

This is the 2nd time we have stayed here and the first time was great, this time was the complete opposite. The total stay was close to $400 and it was like staying in a $50 motel. We were expecting the same amenities as last time but our room didn’t have a fully stocked refrigerator. Actually, it didn’t even have a refrigerator, they brought an old one up later and put it on the floor. The floor lamp didn’t work, the shower was leaking, the shampoo bottle in the bathroom was broken. The view from the room was just a black wall. Normally I wouldn’t complain but the customer service was horrible and we felt like we were the biggest pain in the neck for asking for a different room, which we couldn’t get.

Customer review rating 4.5/5

Paul C. Couples - Confirmed reviews ALL

Everything about the hotel was good and, being something of an art lover, I particularly appreciated the art themes on display. They made the hotel something more than one.

Other web-users rate our hotel

  • 654 reviews 9.2/10 Location
  • 1,425 reviews 5.2/10 Room
  • 1,169 reviews 8/10 Service
  • 9 reviews 4.3/10 WiFi
  • 595 reviews 3.5/10 Cleanliness
  • 365 reviews 7.6/10 Food
  • 341 reviews 4.7/10 Amenities
  • 99 reviews 7.9/10 Breakfast

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