21c Museum Hotel Cincinnati 4.5 stars

Customer review rating (ALL Rating) 4.0/5 2,320 reviews

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21c Museum Hotel Cincinnati - Image 1
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609 Walnut Street, 45202 CINCINNATI, United States

Description

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Our accommodation(s)

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 CINCINNATI
United States

GPS:39.1030112, -84.5120188999

Telephone
Fax +1 513-578-6601

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

METROPOLE

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,320 reviews

Customer review rating 4.5/5

Fernandez V. M. A. Business - Confirmed reviews ALL

The most important, this is a clean, well taken-care place. Please keep it up!

Customer review rating 4.5/5

Janis I. Friends - Confirmed reviews ALL

Stayed 4/14-17 Super cool vibe in hotel--artwork is amazing!! Rooms could use a bit of an update, and not a fan of a shower curtain wrapping around me--ugg!!! Went to the spa and had massage and that was nice--although the room was way tooooo bright--don't quite get that one!! Best thing about our experience was Andrew our barteneder!!! Who wouldn't love Andrew!! Great attitude and service!! Like the location--lots of cool restaurants around and we def had some great food!! City is a bit sketchy--way too much weed and homeless--but all in all, cool stay!

Hello! Thanks for taking the time to complete our survey. Your feedback is important, and I have passed along your kind words to our food and beverage management team! I have also passed on your concerns to our housekeeping manager. I looked up your reservation and noticed you were in a deluxe room with two queen beds--Unfortunately this room type does have a shower curtain with a tub/shower, but the vast majority of our rooms have a walk-in shower with glass surround. Next time you're in town, be sure to make a request in your reservation and we'll get you in a room without a shower curtain! We look forward to your next visit! Best, Brad Kramer | Front Office Manager

Customer review rating 5.0/5

Rebecca C. Couples - Confirmed reviews ALL

I love this hotel it is comfortable and unique and close to the symphony. Only two small complaints is it is hard to get ice and soap always seems to be low or out when we stay but those are small issues. We will continue to stay because we love everything else.

Hello! Thank you for taking the time to complete our survey. I am glad to hear you enjoyed your stay overall, especially our convenient location downtown. I have shared your concerns with our housekeeping management team as well. We look forward to your next visit! Best, Brad Kramer | Front Office Manager

Customer review rating 3.0/5

Brian T. Families - Confirmed reviews ALL

Staff was very good and the hotel is in a good location. Hotel needs a new paint job and the rooms could be upgraded.

Hi there! Thank you for sharing your feedback. We are currently working on refreshing thing through out the hotel. As we progress through the year we are looking forward to renovations and upgrades at the hotel. This will take some time, but we hope you will join us again in the future to enjoy the new experience we will provide. Sincerely, Jake Mann | Director of Rooms T 51… | ja…

Customer review rating 4.0/5

Heather R. Couples - Confirmed reviews ALL

We were in town to visit with friends and attend the Reds games on Fri and Sat. The front desk staff were excellent and provided great directions and recommendations. They were also very accomodating to store our luggage as we arrived earlier than check in but they called as soon as they had the room available which was well before standard check in time. They also held our luggage when we checked out because we had a later flight and wanted to visit the Newport Aquarium and Over the Rhine area. Love the artwork and modern amenities in the room. The only reason that I did not give a 10 rating was because the housekeeping seemed a bit lacking. the room didn't feel as clean as I would except from 21c hotels. Also the lotion and body soap bottles were nearly empty.

Hello! Thanks for taking the time to complete our survey, and for leaving such a detailed account of your stay with us. I'm glad to hear you enjoyed early check-in, modern and comfortable in-room amenities, and concierge services. I will pass your kind words along to our staff, as well as your concerns to the housekeeping manager. We look forward to your next visit! Best, Brad Kramer | Front Office Manager

Other web-users rate our hotel

  • 667 reviews 9.3/10 Location
  • 1,457 reviews 5.2/10 Room
  • 1,195 reviews 7.8/10 Service
  • 11 reviews 6.2/10 WiFi
  • 619 reviews 3.7/10 Cleanliness
  • 345 reviews 4.6/10 Amenities
  • 103 reviews 7.7/10 Breakfast
  • 69 reviews 8.5/10 Wellness Area

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