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21c Museum Hotel Cincinnati Hotel 4.5 stars

Customer review rating 4.5/5 760 reviews

ALLSAFE approved hotel

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21c Museum Hotel Cincinnati
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+ 11 Services

Hotel extras

  • At 21c, discover contemporary art in the most unexpected places.

  • The Spa at 21c is the Queen City's prime pampering destination.

  • Our restaurant, Metropole, offers a contemporary take on old world cooking techniques.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Valet parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Thermal Spa Paying
  • Fitness centre
  • Well-being Paying
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

21c Museum Hotel Cincinnati

609 Walnut Street
45202 cincinnati
united states

Tel: +15135786600

Fax: (+1)513/5786601

Check-in from 16h00

Check out up to 11h00

  • By plane

    COVINGTON At 16km / 10 miles

  • By plane

    LUK At 9km / 5 miles

Our accommodation(s)

The 156 spacious guest rooms are filled with custom furnishings that lend a decidedly residential feel, providing a comfortable respite from the thought-provoking art and nonstop energy that fills the museum galleries. Outfitted with comfortable beds, plush robes, and Malin + Goetz bath amenities, the guest rooms include all the 21c luxuries you would expect.

Our restaurants and bars

METROPOLE

Type of cuisine: Regional

Focused on local and seasonal offerings, chef Vanessa Miller's Metropole menu is prepared with the goal of creating a social experience for guests at the forefront.

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Cocktail Terrace

Cool off with the cool kids on the Cocktail Terrace, Cincinnati's hottest rooftop bar. Open seasonally, the Cocktail Terrace features handmade bottled cocktails, poptails, adult slushies and a laid back summer-time vibe.

Non contractual photo

METROPOLE BAR AND LOUNGE

The bar and lounge at Metropole is the perfect place to quench your thirst or grab a casual bite with friends. Choose from a rotating selection of craft beers on tap or explore the bottled beer list to discover a new favorite brew.

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Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
21c Museum Hotel Cincinnati

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

760 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,771 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Delightful stay

Customer review rating 4.5/5

Donald K. Couples - 21/07/2021 Confirmed reviews ALL

We enjoyed the comfortable, immaculately clean room, and the wonderful art environment. Please thank the attentive, welcoming staff for their wonderful attention.

Dear Donald K., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Great stay, amazing hotel.

Customer review rating 5.0/5

Tracy W. Couples - 21/07/2021 Confirmed reviews ALL

Very friendly staff, clean hotel, cool exhibits. Food at restaurant was delicious. Will definitely stay again.

Dear Tracy W., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Amazing Hotel

Customer review rating 5.0/5

Adrianne Couples - 21/07/2021 Confirmed reviews ALL

Unique concept. Everything was top notch from a welcoming, accommodating staff to the awesome museum, bar snd restaurant. The rooms were had a slightly industrial trendy edge while being light and airy. Extremely clean and comfortable. The 21c is an experience unto itself. Come to NYC please!

Dear Adrianne W., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Excellent stay

Customer review rating 5.0/5

Chris S. Couples - 20/07/2021 Confirmed reviews ALL

It was a very nice dinner and room. We had a great time!

Dear Christopher S., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Unexpected Gem!

Customer review rating 5.0/5

Anthony Business - 20/07/2021 Confirmed reviews ALL

I was in town for 3 days on business and found the Hotel comfortable, way ahead of the curve and extremely accommodating. Pleasant and highly professional staff. The hotel is a rebuild of an old structure and the bones of the Hotel are beautifully preserved. And the artwork and aesthetic of the Hotel interior are a tour de force. I would highly recommend this Hotel to anyone who needs to visit downtown Cincinnati. The bars and restaurants within walking distance in addition to the wonderful restaurant within the Hotel were an added bonus!

I’ve had better stays

Customer review rating 3.5/5

Amh Couples - 20/07/2021 Confirmed reviews ALL

Check-in was a bit chaotic. The room was not ready (3:30 I understand check in was 4:00. I thought it was 3.) The staff seemed to be overwhelmed (post COVID seems to be the way). When we got to our room, the window was facing a brick wall and the bathroom was quite small. (Just wish a Deluxe King was described as such). My wife is closterfobic. We have stayed at this property numerous times and have never had a room like this. We were in Cinci for our anniversary. Not the most romantic situation. None-the less, we do enjoy staying at your hotel and enjoy the location. The staff is typically very helpful (the person checking us in, was not...) Check-out staff and valets were exceptional.

Fell short of expectations

Customer review rating 2.0/5

Anonymous Couples - 20/07/2021 Confirmed reviews ALL

Service was a bare minimum with COVID as an excuse for everything. Shameful.

Great place to stay

Customer review rating 5.0/5

Joe R. Families - 20/07/2021 Confirmed reviews ALL

The staff was gracious and accommodating. The location was great and the hotel and amenities were top notch. Be sure to visit the 2nd floor galleries!

Dear James R., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Fantastic girls reunion trip

Customer review rating 4.5/5

Emily M. Friends - 20/07/2021 Confirmed reviews ALL

Our two bedroom suite was perfect for our girls group. Everyone was very friendly, the location was excellent. The rooms were clean, but the bathrooms could use some refreshing. Stains on the towels/bathrobes, shower backed up, floors didn’t feel clean. The staff were very accommodating to all of our requests (extra towels, morning taxi, parking help), but there were some minor annoyances like room keys not working and hallways smelling of smoke. Overall, a great trip and I would recommend people check out this unique hotel.

Dear Emily M., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Good location

Customer review rating 3.5/5

Anonymous Friends - 20/07/2021 Confirmed reviews ALL

Overall my experience was a good one. The most frustrating event occurred the morning of checkout. I went out to breakfast with a friend, also staying at the hotel. We arrived back at the hotel at 10:30 to collect our bags and check out and we were already locked out of our rooms. We had to return to the lobby and get new keys from the desk. I asked why the room was locked before checkout time and was told, "that's just how it is." In all my travels, I have never had this happen anywhere else. I was also told that the staff doesn't clean for a two night stay and if I wanted my room cleaned after the first night I would have to notify the front desk before 11:00. This was also new to me. I was alone and so did not need fresh towels or cleaning, but if I had another person with me it would have been inconvenient.

Amazing experience

Customer review rating 5.0/5

Rich H. Business - 20/07/2021 Confirmed reviews ALL

Our stay was way to short. The room, lobby with all the art was amazing. What was better than that was the staff. They made the stay AMAZING.

Great stay

Customer review rating 5.0/5

Mya J. Couples - 19/07/2021 Confirmed reviews ALL

We loved it! Our room was upgraded because we were celebrating a birthday, and it was amazing. We were also able to get a mini fridge for leftovers from dinner, and the room was just everything we needed for a relaxing but fun night out!!

Dear Mya J., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Wonderful experience!!!

Customer review rating 5.0/5

Deb S. Families - 19/07/2021 Confirmed reviews ALL

Your team is very customer focused. Professional, attentive friendly, with positive attitudes. Went above and beyond to ensure our needs were met. the experience at your hotel is second to none. I would recommend to anyone needing lodging in any of your locations.

Dear Deb, We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Perfect location.

Customer review rating 5.0/5

M.l. Couples - 19/07/2021 Confirmed reviews ALL

My husband and I needed a quick night away, we found 21c and it was perfect. The location was great and within walking distance of many bars and restaurants. We will stay here again.

Dear Manessa L., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Eclectic Cincinnati Getaway

Customer review rating 5.0/5

Paul Families - 19/07/2021 Confirmed reviews ALL

As per usual everything was a great stay. Our room was 611 and our shower remained extremely hot. Other than that we always enjoy staying at the property. We are happy to see that you participate in the AMEX Hotel collection which we always take advantage.

Dear Paul V., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Good location, clean

Customer review rating 4.5/5

Christine Families - 18/07/2021 Confirmed reviews ALL

Had an very nice, pet-friendly stay!

Dear Christine P., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Lovely experience

Customer review rating 5.0/5

Catherine Families - 18/07/2021 Confirmed reviews ALL

Intergation of art throughout the hotel, which is centrally located, was a joy to experience. Everyone was friendly and helpful, and the restaurant is fabulous. Clean quiet room. Will absolutely stay with this hotel group again.

Dear Catherine M., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Great staff great art

Customer review rating 5.0/5

Mia G. Couples - 17/07/2021 Confirmed reviews ALL

The desk staff was always friendly and helpful especially the night auditor. We asked for a microwave in the middle of the night and it was brought to the room in minutes. Upon leaving, I realized I left my AirPods in the room, the front desk went and found them and shipped them back to me. The exhibits and art were beautiful and the rooms were large and clean.

Dear Mia G., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, 21c Cincinnati

Air conditioning did not work

Customer review rating 2.0/5

Todd A. Couples - 17/07/2021 Confirmed reviews ALL

A/C could not be adjusted, room was hot and we had horrible night sleep.

Great Location

Customer review rating 5.0/5

Jake Couples - 17/07/2021 Confirmed reviews ALL

Everything was ideal, including the super high water pressure

Dear Anthony H., We very much appreciate your comments regarding your stay at the 21c Museum Hotel Cincinnati - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chantel

Our most recent 20 reviews

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