Novotel Toronto North York Hotel 3.5 stars

The location is very close to much needed resources. The water pressure in the shower is awesome. However the desk in my room, 1805, was not sturdy. The bed was good, the tv channels we’re to my liking. The stay was fine, minus the wobbly desk, and I would have liked a nicer bathroom, overall, fine.

Concierge was extremely rude, I wanted a group or 4 people in my room and he told me I couldn’t have 4 people and literally 2 mins later my boyfriend booked a room for 4 people and he allowed it. He gave so much attitude and rudeness, will not be returning to this hotel.

My stay was just one night, but the staff were professional and treated me very well. My room felt very world-class, and the room was decent. I just wish that the flickering light in my room had been fixed prior to my staying there. But the instant parking validation and ease of access to local amenities was great.

I found that the lack of any amenities of any kind even during this lock down very disappointing. The website says the hotel is open, yes but offers nothing . The staff has no knowledge of the on site parking as I had to pay more than I was told by the check in clerk. Over all dissatisfied

I was supposed to find a double bed, I expected a king in a “suite”, the fireplace didn’t work, an engineer had to come repair it. The tv remote didn’t work we had to get a new one. The outlet adjacent to the couch was hanging out of the wall ... I had to plug my laptop in in the bedroom vs living area.

The staff were kind, helpful and accommodating. The facilities themselves appeared a little run down and out of date. The bed was the worst I have ever slept on - I actually didn't sleep at all due to the discomfort and would have likely been better off sleeping on the floor. The room itself was very drafty but I don't know if this is preventable as I was staying during a blizzard but I had trouble keeping the room at a comfortable temperature. My room was situated adjacent to the elevators and I was able to hear every passing person, luggage and elevator call. Would not stay again.

Front desk staff were very helpful. Room was very clean, bed was comfortable. Room was a little cold.

Awesome, I have traveled alot in the past few years and this hotel is definitely one that i will ve returning to. The staff were all great and i appreciate how they went above and beyond to make sure that my stay was as relaxing as possible.

We stayed at the Novotel for 5 nights with our two dogs as our house was on the market and we needed to stay away with all the private viewings taking place. Our bed and room was comfortable. As it is a pandemic we only had room cleaning service on our third day but we were able to find the chamber maid to restock our coffee , towel and floor mat as the shower leaked. We had a problem with the toilet needing to be fixed but it got dealt with efficiently. The staff were all very friendly and pleasant. There is an abundance of restaurants to order food from in the hood. A Loblaws across Yonge street was very handy for lunch and breakfast options.

Pleasant stay, covid measures in place

Great staff, loved the breakfast Warm environment

Staff were very accommodating for our event on the Sunday.

the room was very nice, it was noted that a night light is now standard in the washroom the restaurant was very good the hotel is conveniently located next to the toronto library, some shopping and the underground transit

It is always a great at this hotel. Near everything I to be near. Subway downstairs, great food in all directions. Early check in. Late checkout. Pet friendly. with park across the street. Couldn't ask for more.

Conveniently located near the Meridian Art Centre. Access to subway during the day. Sadly nothing French here beside the name and some of the decor, rooms are extremely small and minimalist. No TV5 available, most américain hotel in Toronto have it.