Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 4.0/5 1,196 reviews

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3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Secure paid underground parking garage with a 6.1ft/1.8m height clearance. EV charging station

  • Book meeting spaces for any occasion. Email dos@novotelnorthyork.com

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,196 reviews

Customer review rating 5.0/5

Susan W. Families - Confirmed reviews ALL

Great location. So handy not to have to venture far for everything we needed. Most of all, your employees are all so pleasant and helpful

Customer review rating 5.0/5

Doug C. Business - Confirmed reviews ALL

Extremely friendly staff, the rooms were clean and spacious. Lots of dinner options within walking distance and conveniently attached to a shopping mall.

Dear Doug, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 4.5/5

Mandy M. Families - Confirmed reviews ALL

Great stay. Welcoming staff, located on subway route. Easy.

Dear Mandy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 4.0/5

Olivia V. Families - Confirmed reviews ALL

Check in was long and confusing would’ve better if more people on staff to get people through or able to online check in Bathroom door doesn’t lock dangerous for children Sink leaking Great gym and pool amenities

Dear Olivia, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed our gym and pool amenities. We’re sorry that your check-in experience felt long and confusing. At the time of your arrival, all three guest service stations were fully staffed and in use. As the hotel was sold out, many guests arrived around the same time, which contributed to the wait. While we do offer online check-in, guests are still required to present a credit card with chip and PIN upon arrival for secure payment, so room keys cannot be issued in advance. We also sincerely apologize for the maintenance issues you encountered, including the bathroom door lock and the leaking sink. Your comments are very important to us, and we have shared them with our maintenance team to address these concerns promptly, especially where safety is involved. We appreciate your feedback and hope to have the opportunity to provide you with a smoother experience in the future. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 2.5/5

Ehsan M. Solo - Confirmed reviews ALL

Very expensive!

Dear Ehsan, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Other web-users rate our hotel

  • 693 reviews 8.9/10 Location
  • 1,021 reviews 5.8/10 Room
  • 770 reviews 7.6/10 Service
  • 27 reviews 4.4/10 WiFi
  • 460 reviews 4.4/10 Comfort
  • 419 reviews 7.3/10 Cleanliness
  • 224 reviews 5.2/10 Value
  • 129 reviews 6/10 Breakfast

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