Novotel Toronto North York Hotel 3 stars

It was alright, the bath tub was awful, paint or something is coming out. The renovations are ok.

Friendly employees, not very clean in the hallways, elevator and gym. About $50 overpriced. Comfortable beds, good work station in room.

When I tried to unpack, I found that there were only 3 hangers in the closet. 3 hangers for 2 people in the middle of winter? You can do better than that! After my shower, I found that the hair dryer was not in working order. Have to call up housekeeping to get a real hair dryer that works. You can also be a bit more generous with the coffee. One real coffee and one decaffeinated? And you charge me over $150 . The only saving grace was the location of the hotel.

This was a great stay. I really like the superior room/king bed. It is very comfortable. I also enjoyed the cocktail hour with appetizers. Really great experience.

The room was adequate for my needs albeit the heating system seemed to have a mind of its own. The walk from the lift to the room I was in was an uncomfortable environment, it was extremely noisy and draughty all being caused by the air conditioning/ heating unit. The food and service at breakfast needs improvement.

No problems, enjoyed the wine and apps night, very clean room, very nice

Safe , clean comfy

Pros - Room was compact but nice, the service was good for check in and check out as well as room service delivery Cons - TV was unable to access anything other than PPV and hotel menu, breakfast service was a little slow for bill, room was missing some final touches to clear the renovation that looked recent Overall - recommend, nice place to stay at corporate rate but without the rate reduction would not recommend

The hotel was great, location amazing. Only gripe was that I couldn't check in early, but that's fine. My issue is that when I came back 30 minutes after my scheduled check in, I still was told to wait another 45 minutes. I expected more.

My hotel room was beautiful. My only complaint was with the shower. There was a gap under the bottom of the shower door and when I used the shower, it flooded the bathroom floor in the area surrounding the door. The first time I showered, I didn't know this would happen and I had put my shower towel on the floor near the door so that it was close for me to grab afterward but it was sopping wet when I picked it up. And, since there was only 1 shower towel in the room, I had to dry off with a hand towel. For subsequent showers I had to put down towels to catch the water that would come out and then wring them out and hang them so they could dry. This can't be good for the floor around the shower and is a slipping hazard for guests. Other than that, my experience with the hotel and people of the hotel was wonderful. (Note: I recommend posting a sign at the entrance to the underground parking to instruct hotel guests to take a ticket rather than use your credit card. I didn't know this so I used my credit card and had to pay more for parking than I would have if I'd known).

the first room I was in was cold and I had to move. room service never answered their phone. but when services were delivered staff was friendly.

The room was very clean. Everything I needed for a stay was there. Fridge, coffee/tea bar, robe. Extra towels, toiletries, etc etc. Close to grocery store, restaurants, cinemas ...Would definitely stay there again.

I was in training all day so I only used the room to sleep but the room was nice and clean.

My 2nd time staying at the Novotel, staff are very friendly. Overall good experience. Great location as well.

Heating system did not work. Elevator noisy.