Novotel Toronto North York Hotel 3 stars

Very good experience

I pick u for location. Parking access is poor and elevator was broken. House phone on the floor was broken. Shower is not good (too complicated) and not consistent temperature Couch in room is uncomfortable

The first impression established by the broken sink in the washroom, dirty floor of the shower area, old and smelly towels (buy some new), very uncomfortable pillows, very dirty carpet, extremely dusty and faulty room heating system, a lot to describe but have other commitments

Very good experience. Room is always clean. Breakfasts are very nice with a mix of eggs, breads, meat and fruit. Suppers, "Winterlicious" menu and room service all offer very tasty food. Gym is good but small. Gym equipment needs fine tuning- one elliptical machine doesn't work and the step machine needs oiling. I did advise the front desk about this but action as not yet been taken.

Great location, close to the subway and restaurants

The door card scanner to my room was consistently not working and I couldn't get inside. Even when someone "fixed" it, it was not actually fixed. To have to call someone to enter my room each time was inconvenient. The room was also very very cold in the washroom and near the bed closest to the door. There was a large draft from the hallway, and it was as if the heater in the room only spread heat halfway into the room. These are all small things but they do add up to make a slightly uncomfortable stay, or one that is not stellar.

Well located, excellent services

The hotel was located perfectly to where my company is.

There for business meetings and training

Came down for a buddy’s 50th. Quick check in, but very disappointed that no caa or corporate rate, and no mention the pool was out of service. This also wasn’t communicated over the phone while booking, so that was frustrating. Split the bill at checkout, but it still hasn’t been processed 3 days later. Good breakfast buffet.

Easy check in and relatively smooth parking. However, the bed was not comfortable and the room could use some updating. Other than that, a relatively enjoyable stay.

Not a kid friendly hotel at all by any means. Pool out of service, no atrium for parents or kids to hang out in. Your hotel is beautiful.. minus the rooms being incredibly small. And the parking garage exit being broken all weekend

Basically, some of your older rooms are totally unacceptable for today's business traveler. There are no electrical outlets near the sides of the bed so you cannot plug in a phone charger and the lighting over the bed (actually those stupid light panels that shine out into the room) are absolutely useless. The wifi is slow and the prices in the restaurant are not competitive.

The location is great. It is very easy to access the subway, bus stations and restaurants. During my stay(from Jan 12 to Jan 31), I had stayed in two rooms. In one of the rooms, the shower door can't close. After a shower the water flows on the floor. The electric sockets are not installed(or maintained) appropriately a,d they are moving. The price is too high. Originally I planed to stay up to Feb 14(originally I planed to stay to Feb 8 but need more time fin Toronto to finish assignment). Today I moved to Liberty Suite Hotel which is located on 7191 Yonge St. The price is just half ($99 vs $215). The facilities here are much newer than Novtel's and it is very easy to access the public transportation too.

I stayed at Novotel because my meeting was held in a conference room. Overall, my experience was good. The room seemed very tight, and television station access was a bit limited; breakfast was ok but it seemed like a limited selection for a buffet.