Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 4.1/5 1,265 reviews

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Description

Hotel extras

  • Secure paid underground parking garage with a 6.1ft/1.8m height clearance. EV charging station

  • Book meeting spaces for any occasion. Email dos@novotelnorthyork.com

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

Book this hotel
Room 1

A spacious room with one king bed, Nespresso coffee, kettle, two complimentary waters and juices replenished daily, cooler, safe, bathrobe & slippers, complimentary Wi-Fi. Rates based on single/double occupancy, extra charge for additional adults.

Max. number of persons
3
Area
From 23 / 247 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 23 / 247 sq ft
  • Bedding 1 x King size bed(s)

A spacious room with one two double beds, Nespresso coffee, kettle, two complimentary waters and juices replenished daily, cooler, safe, bathrobe & slippers, complimentary Wi-Fi. Rates based on single/double occupancy, extra charge for additional adults.

Max. number of persons
4
Area
From 23 / 247 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A room with one king bed and pullout sofa, Nespresso coffee, kettle, two complimentary waters and juices replenished daily, cooler, safe, bathrobe & slippers, complimentary Wi-Fi. Rates based on single/double occupancy, extra charge for additional adults.

Max. number of persons
4
Area
From 23 / 247 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

North Rose 1BR suite 1 Queen, Dining Table, living Room, Sofa Bed, 323sf, 30sm

North Rose suite with 1 queen bedroom, 2 Sofa beds, 323 sf / 30 sm, 19th floor, North View, small Balcony. Nespresso machine, snacks and two flow waters. Bathrobe and slippers. Complimentary Wi-Fi, local calls. Rate based on single/double occupancy.

  • Views:

    City View

Max. number of persons
4
Area
From 30 / 322 sq ft

Bedding

Queen size bed(s) x1

Queen size sofa bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Iron

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 260 rooms
  • 8 rooms for people with reduced mobility
  • 12 connecting rooms
  • 260 non-smoking rooms
  • 19 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Breakfast à la carte
  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Video game area
  • Play area
  • Green area
  • Children''s TV Channels

Well-being

Heated Indoor Pool

  • Covered
  • On site

Fitness Center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Jogging track

  • Nearby
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Max Limited Height: 1.85 m / 6.09 ft
  • Parking pricing: 14.35 23 CAD Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Cooking style
International
Capacity
60
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Accommodate food

  • Children menu
  • Vegetarian menu

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Start your morning right with our delicious breakfast options! From classic favorites to healthy choices, our menu offers something for everyone. Enjoy freshly prepared dishes and a cozy atmosphere to fuel your day ahead.

Dive into relaxation at our indoor pool, open daily from 6 AM to 10 PM. Perfect for a refreshing swim or unwinding after a busy day. Towels are provided for your convenience.

Open 24/7 with cardio machines, free weights, and resistance equipment. Stay on track anytime with fresh towels, water, and a welcoming space.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,265 reviews

Customer review rating 4.5/5

Shannon U. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Lloyd D. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Frank L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Cody (. P. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Martin L. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Jeanne C. Families - Confirmed reviews ALL

comfortable stay, enjoy the indoor swimming pool though a bit small for me , a regular lane swimmer. Don't like the carpark, difficult to drive down the pathway to entrance bar. Since it is a public parkinfaciliry , it's very big and must remember where you have parked your car.

Customer review rating 5.0/5

Susan R. Friends - Confirmed reviews ALL

Check in was fast and easy right at 3pm, cozy beds, clean rooms, great location

Customer review rating 4.5/5

Robert S. Families - Confirmed reviews ALL

Great location for us; we’ve stayed often over the years. The balcony room was new, though. We really enjoyed it.

Customer review rating 4.5/5

Shannon U. Business - Confirmed reviews ALL

I stayed at the novotel for meetings in the area and I was pleased with the cleanliness of the room, comfort of the bed and accessibility to restaurants

Customer review rating 4.0/5

Lloyd D. Friends - Confirmed reviews ALL

Good

Customer review rating 4.5/5

Frank L. Families - Confirmed reviews ALL

Enjoyed my stay at the hotel however, the front desk didn’t advise us that the fruit and juice and water was free and confused us on the parking other than that enjoyed ourselves

Customer review rating 4.5/5

Cody (. P. Business - Confirmed reviews ALL

Terrific service, excellent amenities, and super parking vouchers. I'm happy with my business stay.

Customer review rating 4.5/5

Martin L. Business - Confirmed reviews ALL

Staff was very courteous, rooms very clean and the restaurant had great food!

Customer review rating 3.5/5

Cathy C. Families - Confirmed reviews ALL

The North York Novotel gets big points for location and access to subway. The one very big drawback is the quality of the breakfast. This last weekend I tasted the sausage and needed to spit it out; taste and texture was simply awful. I've stayed at your place many times and would recommend it with the caveat to eat elsewhere.

Customer review rating 4.0/5

Kathy S. Friends - Confirmed reviews ALL

Would like breakfast option. Room cleaning and re filling not always uniform, re glasses, coffee, tea. I did not lije the beds or pillows, especially the pillows. Sheets didn't tuck in on mattress so they shifted around. I would like plastic or something on glassware and coffee cups to know for sure it has been cleaned properly. Restaurant seemed empty and not inviting, so we didn't go in. Staff friendly and helpfull.

Dear Guest, Thank you for sharing your feedback and for your kind words about our team. We apologize for the inconsistencies with room cleaning and amenities, as well as the discomfort with the pillows and bedding. Your comments regarding the glassware and coffee cups are also appreciated and will be shared with our housekeeping team. We’re glad you enjoyed the service from our staff and hope to provide you with a more comfortable stay next time. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 5.0/5

Peter S. Business - Confirmed reviews ALL

Staff was very courteous and the hotel was wonderful to stay in. Highly recommended!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 1.0/5

Sarah P. Solo - Confirmed reviews ALL

The most dreadful smell wafts through every inch of this hotel. Checked out early with a migraine. Do not stay here if weird smells are not your thing.

Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear that you experienced an unpleasant smell during your stay and that it affected you to the point that you experienced a migraine and had to check out early. We understand that some guests are particularly sensitive to smells, and we do offer the option to make a special request in advance. When we receive such a request, our Housekeeping team takes extra care when preparing the room and avoids using strong cleaning products or chemicals that may cause discomfort or sensitivity whenever possible. We are sorry that, despite our efforts, your experience was still affected by an unpleasant odor. We take your comments seriously and will share your feedback with our Housekeeping and Engineering teams so that any unusual odors can be investigated and addressed. We sincerely apologize for the discomfort and disappointment you experienced and appreciate you bringing this to our attention. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929

Customer review rating 4.0/5

Armando I. Business - Confirmed reviews ALL

All was excellent, except that my favourite spot to eat and relax while enjoying a drink was Trio restaurant. Since the removal of the Happy Hour specials, there are no more customers and the atmosphere is gone. This trip, I visited 3 restaurants in the area that all had some form of happy hour and all had customers and a great atmosphere. This is very disappointing for me as a long time customer.

Dear Armando , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 4.0/5

Andrew W. Business - Confirmed reviews ALL

Great location in the same building as my company (Celestica), but rooms are a bit outdated

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York

Customer review rating 3.0/5

Cathy B. Business - Confirmed reviews ALL

Room was fine. Bathroom lacked some conveniences - like towel hooks or a place to put your shower toiletries. Information on amenities was unclear and information was only given when asked - parking, breakfast, etc.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929

Customer review rating 5.0/5

Angelika Z. Families - Confirmed reviews ALL

We’re from Saskatchewan who travelled for the BTS ARIRANG Concert 2026. Novotel North York is a really good hotel. Easy booking as well. We loved our room w/ the building & street view, we loved the bathroom w/ a spacious bathtub, we loved that toiletries are refilled & sheets are cleaned upon request. We loved the pool & the gym. We loved how accessible the city, train & restaurants are within walking distance. Staff are also pleasant. Please keep up the good work & please keep the place affordable & traveller friendly. Thank you!!

Dear Angelika, Thank you so much for taking the time to share such a lovely review! We’re so happy to hear that you enjoyed your stay with us, from your room and its views to the spacious bathtub, pool, and fitness centre. It’s also wonderful to know that you found the hotel clean and our location convenient for exploring the city. Your kind words about our team and sustainability efforts truly mean a lot to us. We’re delighted that you chose Novotel Toronto North York for your trip to the BTS Concert, and we hope you had an amazing time in Toronto! Thank you again for your wonderful feedback. We hope to welcome you and your family back again soon. Warm regards, Rohil Bhattacharya Novotel Toronto North York

Customer review rating 0.5/5

Elisabeth J. Business - Confirmed reviews ALL

There was rust on my shower bottles, stains on the shower curtain, a keyhole that did not work, and the vent unit looked damaged when I came in. I was not impressed by this hotel at all.

Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of your room did not meet our standards or your expectations. We are particularly sorry to hear about the rust on the shower bottles, stains on the shower curtain, the issue with the keyhole, and the damaged appearance of the vent unit. These are not conditions we want our guests to encounter upon arrival, and we understand your disappointment. We have shared your comments with our Housekeeping and Engineering teams so these concerns can be inspected and addressed. Proper room inspection and maintenance are essential to ensuring that every room is ready and comfortable for our guests. We regret that we did not provide you with the experience you expected and appreciate you bringing these issues to our attention. Your feedback helps us identify areas where we need to improve. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929

Customer review rating 5.0/5

Walter S. Families - Confirmed reviews ALL

Check-in was well accommodating without a reservation. Parking garage was limited to entry height of 6’1’ but public parking on the corner of Yonge & Empress was easy to use and no overnight damage to vehicle. Great neighborhood and close to everything needed. My stay was just for one night but would definitely stay there again for longer.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Customer review rating 3.5/5

Mary A. C. Families - Confirmed reviews ALL

Clean, convenient, quiet, good breakfast. Disappointed in 'flexible pricing' which was a surprise. Plumbing in the room was slow. Elevators were extremely busy with a large group.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929

Other web-users rate our hotel

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