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Novotel Toronto North York Hotel 3.5 stars

Customer review rating 4.2/5 7,056 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age

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Novotel Toronto North York
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+ 12 Services

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Hot breakfast buffet, relaxed modern dining

  • Modern fitness center, sauna, heated pool

  • Choice of versatile event meeting spaces for your next event

  • 2 minutes to subway, 25-minute ride downtown

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (nearby) Paying
  • Outdoor tennis court (nearby) Paying
  • Jogging track
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto North York

3 Park Home Avenue
North York
M2N 6L3 toronto
canada

Tel: +14167332929

Fax: (+1)4167333403

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISSION :  YONGE NORTH YORK CENTR

  • NORTH YORK CENTRE :  YONGE NORTH YORK CENTR

  • By plane

    TORONTO ISLAND AIRPORT At 27.36km / 17 miles

  • By plane

    TORONTO PEARSON At 22.53km / 14 miles

  • By car

    EXIT NO.369 (HWY 401) At 2km / 1.25 miles

  • By train

    UNION STATION At 16km / 9.94 miles

GPS :43.769185, -79.413065

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room with 1 king bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 1 king bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 2 double beds

Accessible room
  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 1 king bed and pull out sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

TRIO RESTAURANT - Closed.

Type of cuisine: International

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

TRIO BAR

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Toronto North York

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,056 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,111 reviews

good place

Customer review rating 4.0/5

C. Solo - 04/06/2021 Confirmed reviews ALL

actually tired..

Dear Mungeun C., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Well located

Customer review rating 5.0/5

Gabriela V. A. Business - 02/06/2021 Confirmed reviews ALL

It was an amazing service, despite the hotel restaurant closed. My room had a great view Moreover, the service of the lobby attendant was great. He helped me to get an Uber, restaurants for pick up food and document printing! I’m happy and I will gladly recommend this hotel

Dear Maria V., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with us in the nearest future. Sincerely with best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Good Stay

Customer review rating 4.0/5

Kah N. L. Couples - 31/05/2021 Confirmed reviews ALL

Air conditioning did not work well. Others are fine.

Dear Kah Nam L., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I am sorry about A/C in your room wasn't function well I will share your comments with our maintenance team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with us in the nearest future. Sincerely with best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…
Customer review rating 3.5/5

Kyden J. Couples - 31/05/2021 Confirmed reviews ALL

Everything was perfect except the temperature of the room was pretty low even though I adjusted the temp fron ac controller.

Dear Kyung Ho J., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I am so sorry about temperature issues in your room. I will share your comments with our maintenance team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one. looking forward to welcome you back with us in the nearest future. Sincerely with best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Good stay!

Customer review rating 5.0/5

Lyndsey W. Families - 27/05/2021 Confirmed reviews ALL

Thank you for an awesome stay. I needed a place to stay last minute and the front desk was efficient and friendly. Thank you for a safe, clean and friendly stay.

Dear Lyndsey W., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back in the nearest future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Ok, but you have bed bugs in room 1402

Customer review rating 1.5/5

Brenner Business - 25/05/2021 Confirmed reviews ALL

Hi, I stayed in room 1402 at Novotel north York Center from May 16 - 19. The room itself was pretty good and I was fairly pleased. Unfortunately when I woke the morning of the 19th I noticed several bites on my left arm. Multiple around my elbow and some up my arm, with a rash in between. It was swollen at this point, itchy and burning. I reported to desk later that morning and they said they would follow up with me. I did not receive a phone call so called in myself. Said that they were calling in pest control to remedy situation. Not sure how that remedies my situation? On the 19th I received confirmation form two sources that these were bed bug bites and advised to take precautions. I proceed to throw out all of my clothing, shoes, bags etc. - as not to chance bringing this issue home. At this point I am very disappointed that I not heard back from Novotel North York. They are aware that I disposed of most of my belongings but don't seem to be too concerned. It would be nice if someone from Novotel did reach out to me to explain. Regards, Brenner 64…

Respectabele staff members

Customer review rating 5.0/5

Manav M. Couples - 23/05/2021 Confirmed reviews ALL

Staff members w-: very polite and respectful. Specially the front desk guy Neet and lady Ankita , both was very nice.

Dear Manav M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Cozy stay

Customer review rating 5.0/5

Niketha Couples - 15/05/2021 Confirmed reviews ALL

It was a great time and experience.

Dear Niketha R., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with u8s in the nearest future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Comfortable, good location

Customer review rating 4.0/5

Marie-soleil Business - 12/05/2021 Confirmed reviews ALL

Good service, comfortable room. Some stains on the carpet in my room when I arrived, might be worth a deeper clean

Dear Marie-Soleil H., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3
Customer review rating 3.5/5

Kimone Solo - 07/05/2021 Confirmed reviews ALL

The room was good the living area was the best part. But for the amount of money i spent to stay here, more so for the location the shops i had access to. I was still left wanting more. The nice living area the fridge was no fridge. There wasnt a small sink there were no dishes no utensils the fancy coffee maker didnt work. I could have a guest. Fine ok covid but if the guest is only there for me an we had mask on and there was little to no interaction with anyone. I didn't see why i could have a guest... also why have a balcony if you cant smoke out there. That was my whole reason for the splurge and treating myself so i could do certain things but i was disappointed. And for a suite that size with no bathtube... i stayed at 1 king a few months before, i could have gone back but i needed a different scenery. I should have because i would have paid way less an had the experience i was looking for..

Dear Kimone O., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Comfortable Room

Customer review rating 4.0/5

Michelle A. Business - 06/05/2021 Confirmed reviews ALL

Check in was easy and quick, as usual. The room was clean and comfortable with the exception of the desk lamp not working and a very slow drain in the bathroom sink. Great for a quick stayover.

Dear Michelle A., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Responsive staff. Good Stay.

Customer review rating 4.0/5

Liam Families - 05/05/2021 Confirmed reviews ALL

We stayed here during one of the steps of a move. The hotel staff were responsive and helpful. There were a few areas that needed some improvement, but overall a comfortable stay.

Dear Liam O'Brien, We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with us in the nearest future Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…
Customer review rating 3.5/5

Jo-anne S. Families - 30/04/2021 Confirmed reviews ALL

We had 2 rooms. One was a balcony suite, and so the air was fine and the room was cool enough. The other was a king room, which turned out to be hot and airless. The engineer tried to improve the air circulation, but we finally changed this room late at night. This should not have been necessary. You should not assign a room with poor air circulation. It is impossible to sleep in those circumstances, and sleep is the only reason to stay in a hotel. This was frustrating.

Dear Jo Anne s., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Great location and friendly helpful staff

Customer review rating 5.0/5

Susie B. Families - 29/04/2021 Confirmed reviews ALL

We lived our stay. Our room was clean and the water pressure was excellent!!

Dear Susie B., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Bi-annual exam location

Customer review rating 4.5/5

Alicia Business - 29/04/2021 Confirmed reviews ALL

As always staff were very accommodating to my professional group

Dear Alicia L., We very much appreciate your comments regarding your last week stay at the Novotel Toronto North York. It's our pleasure to welcome you back this year and thank you for your kind feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services in these challenging times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Great location. A little pricey though. I would have thought that parking would have been included in my rate.

Customer review rating 5.0/5

James A. Solo - 07/04/2021 Confirmed reviews ALL

Great! Helpful staff who knew the answers to my questions!

Dear James A., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The parking belongs to the North York Center and hotel rents a space from them, so we have to charge for parking. But we have a flat overnight rate for our guests with unlimited in and out, instead of North York Centre hourly rate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and looking forward to welcome you back with us in the nearest future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

BUSINESS RRIP

TripAdvisor rating 4.0/5

M1112PRjamesh Business - 19/12/2019 TripAdvisor review

the room was very nice, it was noted that a night light is now standard in the washroom the restaurant was very good the hotel is conveniently located next to the toronto library, some shopping and the underground transit

Thanks for your comments, always said that one of our key benefits is our location... in the middle of North York, off Yonge Street and close to all amenities, plus on top of the TTC Subway, with a direct link to downtown. Cheers, Michael.

Great as always

TripAdvisor rating 5.0/5

802ericw Family - 18/12/2019 TripAdvisor review

It is always a great at this hotel. Near everything I to be near. Subway downstairs, great food in all directions. Early check in. Late checkout. Pet friendly. with park across the street. Couldn't ask for more.

Wow, love it, thanks for your very nice, positive review... you have said it all for me. Thank you, Michael.

Disappointing

TripAdvisor rating 3.0/5

CDAARTS Couples - 14/12/2019 TripAdvisor review

Conveniently located near the Meridian Art Centre. Access to subway during the day. Sadly nothing French here beside the name and some of the decor, rooms are extremely small and minimalist. No TV5 available, most américain hotel in Toronto have it.

Thanks for your feedback, I will follow up, not sure why we do not offer TV5, however also have to admit this is the first request for a French channel I can remember. I will look into it. Thanks again, Michael.

Overnight stay

TripAdvisor rating 5.0/5

JimMcConnach Couples - 11/12/2019 TripAdvisor review

We have stayed at this hotel many times over the past 19 years. We have been treated with respect by all the staff we have met. The rooms are comfortable and well maintained. The hotel is quiet, being one block over from Yonge Street.

Really very pleased to read your positive comments, it means so much to us that you choose to return year after year. Cheers, Michael.

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