Novotel Toronto North York Hotel 3 stars

Customer review rating 4.1/5 6,928 reviews
Novotel Toronto North York
See on a map
+ 26 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Hot breakfast buffet, relaxed modern dining

  • Modern fitness center, sauna, heated pool

  • Choice of versatile spaces for your event

  • 2 minutes to subway, 25-minute ride downtown

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (Nearby)
  • Outdoor tennis court (Nearby)
  • Jogging track
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto North York

3 Park Home Avenue
North York
M2N 6L3
toronto
canada

Tel: +14167332929

Fax: (+1)4167333403

Contact email

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISSION :   YONGE NORTH YORK CENTR

  • NORTH YORK CENTRE :   YONGE NORTH YORK CENTR

  • By plane

    TORONTO ISLAND AIRPORT At 27.36km / 17 miles

  • By plane

    TORONTO PEARSON At 22.53km / 14 miles

  • By car

    EXIT NO.369 (HWY 401) At 2km / 1.25 miles

  • By train

    UNION STATION At 16km / 9.94 miles

GPS :43.769185, -79.413065

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room with 1 king bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive room with 1 king bed

  • Max. number of persons: 3
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive room with 2 double beds

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Accessible room

Executive room with 1 king bed and pull out sofa

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Balcony suite

  • Max. number of persons: 2
  • Area: From 23
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 bedroom suite

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

TRIO RESTAURANT

Type of cuisine: International

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TRIO BAR

Photo non contractuelle / Strictly non binding

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Toronto North York

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

6,928 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,101 reviews

Customer review rating 4.1/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Great location, close to the subway and restaurants

Dear Kimberley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team
Customer review rating 4.1/5

Sarah Business - 07/02/2020 Confirmed reviews ALL

The door card scanner to my room was consistently not working and I couldn't get inside. Even when someone "fixed" it, it was not actually fixed. To have to call someone to enter my room each time was inconvenient. The room was also very very cold in the washroom and near the bed closest to the door. There was a large draft from the hallway, and it was as if the heater in the room only spread heat halfway into the room. These are all small things but they do add up to make a slightly uncomfortable stay, or one that is not stellar.

Dear Sarah, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. We are sorry that it did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to prevent future problems. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Well located

Customer review rating 4.1/5

Zootopia Families - 05/02/2020 Confirmed reviews ALL

Well located, excellent services

Dear Betty, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Well located, Good stay

Customer review rating 4.1/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

The hotel was located perfectly to where my company is.

Dear Mackenzie Elizabeth, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide superior service for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue with the receipt in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Ok

Customer review rating 4.1/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

There for business meetings and training

Dear Elric, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the temperature in order to prevent any future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Fine

Customer review rating 4.1/5

Ray Friends - 05/02/2020 Confirmed reviews ALL

Came down for a buddy’s 50th. Quick check in, but very disappointed that no caa or corporate rate, and no mention the pool was out of service. This also wasn’t communicated over the phone while booking, so that was frustrating. Split the bill at checkout, but it still hasn’t been processed 3 days later. Good breakfast buffet.

Dear Ray, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to improve the quality of services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Average

Customer review rating 4.1/5

Egon Business - 04/02/2020 Confirmed reviews ALL

Easy check in and relatively smooth parking. However, the bed was not comfortable and the room could use some updating. Other than that, a relatively enjoyable stay.

Dear Egon Venn, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to improve the overall quality of our services. We appreciate your review and hope to welcome you again at our hotel very soon. Sincerely, Novotel Toronto North York Team

Nice location

Customer review rating 4.1/5

Anonymous Families - 03/02/2020 Confirmed reviews ALL

Not a kid friendly hotel at all by any means. Pool out of service, no atrium for parents or kids to hang out in. Your hotel is beautiful.. minus the rooms being incredibly small. And the parking garage exit being broken all weekend

Dear Kelly-ann, Thank you for taking the time to share your comments regarding your stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow us to express our sincerest apologies and rest assured that we are taking the appropriate measures to address your comments in order to prevent future problems. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team
Customer review rating 4.1/5

Dr. P. F. Business - 03/02/2020 Confirmed reviews ALL

Basically, some of your older rooms are totally unacceptable for today's business traveler. There are no electrical outlets near the sides of the bed so you cannot plug in a phone charger and the lighting over the bed (actually those stupid light panels that shine out into the room) are absolutely useless. The wifi is slow and the prices in the restaurant are not competitive.

Dear Peter, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. We are sorry that it did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to improve the quality of our services and facility. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

good location but over charged and out of date facilities

Customer review rating 4.1/5

Minsheng S. Business - 31/01/2020 Confirmed reviews ALL

The location is great. It is very easy to access the subway, bus stations and restaurants. During my stay(from Jan 12 to Jan 31), I had stayed in two rooms. In one of the rooms, the shower door can't close. After a shower the water flows on the floor. The electric sockets are not installed(or maintained) appropriately a,d they are moving. The price is too high. Originally I planed to stay up to Feb 14(originally I planed to stay to Feb 8 but need more time fin Toronto to finish assignment). Today I moved to Liberty Suite Hotel which is located on 7191 Yonge St. The price is just half ($99 vs $215). The facilities here are much newer than Novtel's and it is very easy to access the public transportation too.

Dear MInsheng, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. We are sorry that it did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you've encountered during your stay in order to prevent future occurrence. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Stay was satisfactory

Customer review rating 4.1/5

Catherine Business - 31/01/2020 Confirmed reviews ALL

I stayed at Novotel because my meeting was held in a conference room. Overall, my experience was good. The room seemed very tight, and television station access was a bit limited; breakfast was ok but it seemed like a limited selection for a buffet.

Dear Catherine, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Good stay

Customer review rating 4.1/5

Randy Z. Business - 31/01/2020 Confirmed reviews ALL

Overal, I enjoy my stay at thr Novotel. It is located close to the office I work from, and there is enough things to entertain myself during the evenings.

Dear Randy, We appreciate your comments regarding your stay at the Novotel Toronto North York. We are glad to read that you had a good experience and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. Thank you for your feedback, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Good stay

Customer review rating 4.1/5

Jessica Business - 31/01/2020 Confirmed reviews ALL

Love the bed and pillows are great, very good variety. Super convenient ttc access. Really love the toiletries. I was given a kettle upon request and was thrilled by this. Front desk staff so nice. Appreciate the lights on headboard, allows for efficient bed bug checks.

Dear Jessica, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. We are delighted to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Great service and location, a few tweeks needed though

Customer review rating 4.1/5

Anid C. A. Couples - 29/01/2020 Confirmed reviews ALL

I was there for a medical procedure and they were gracious in allowing me a later check-out time to rest afterwards. The room was clean. Restaurant was also good. My one complaint was that the curtains did not block out the light emanating from the large, strong building light just outside my window and the bar fridge had a glass door with bright light shining into the room 24-7, the combined light shining into my room impaired my ability to sleep and I was positively exhausted the next morning. Use solid fridge doors and black-out curtains please as some of us are sensitive to light.

Dear Dina, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to prevent future problems with the lighting inside the guestrooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Average but expected better.

Customer review rating 4.1/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

Lighting in bathroom mirror not bright enough to put make-up on. No radio clock. Had to keep opening the light overnight to check time on my watch and missed listening to radio. This is the first hotel I ever stayed at that had no radio clock. As for the breakfast it was very mushy (scramble eggs) and cold.

Dear Sue, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to improve the quality of our services and facility. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Great location, clean and good customer service

Customer review rating 4.1/5

Anonymous Solo - 28/01/2020 Confirmed reviews ALL

Very polite and helpful people. Clena and close to transportation

Dear Monica, We appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Great location, friendly staff

Customer review rating 4.1/5

Pat O. Solo - 26/01/2020 Confirmed reviews ALL

Very welcoming staff, comfortable room -- just what I needed.

Dear Patricia, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team

Good stay

Customer review rating 4.1/5

David Business - 25/01/2020 Confirmed reviews ALL

Property was clean, well managed, quiet and comfortable. Room had sufficient space and did not have noisy heaters or cooling.

Dear David, We appreciate your comments regarding your stay at the Novotel Toronto North York. We are glad to read that you had a good stay and enjoyed your visit at our hotel. Please rest assured that we will take the appropriate measures to address our breakfast hours in order to prevent future problems. Thank you for your feedback, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Great room

Customer review rating 4.1/5

Kevin Business - 24/01/2020 Confirmed reviews ALL

Nice quite room. Spacious. Professional looking.

Dear Rune Kevin, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments in order to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Everything was great!

Customer review rating 4.1/5

Jen Business - 23/01/2020 Confirmed reviews ALL

Was here for a conference. The room was well appointed and fully stocked with everything that I needed. Hotel was quiet and service was excellent. The location was great as my conference was held at the Meridian Arts Centre. Yorkdale Mall is a quick Uber away as well.

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to welcome you again very soon! Sincerely, Novotel Toronto North York Team
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in toronto