Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.8/5 1,359 reviews

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3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Secure paid underground parking garage with a 6.1ft/1.8m height clearance. EV charging station

  • Book meeting spaces for any occasion. Email dos@novotelnorthyork.com

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,359 reviews

TripAdvisor Rating  3.7/5  1,262 reviews

Worst experience ever

TripAdvisor rating 1.0/5

Family G TripAdvisor review

Good stay

Customer review rating 5.0/5

Patricia C. Business - Confirmed reviews ALL

Dear Patricia Lynn C., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Evans Front Office Assistant Manager Novotel North York

Excellent

Customer review rating 4.5/5

Rhonda I. Solo - Confirmed reviews ALL

Dear Rhonda I., Thank you for your continued trust in us and for sharing your experience. We’re delighted to hear that your stays with us have consistently been excellent and that our team has been able to provide you with the support and professionalism you expect. We apologize for any confusion regarding the security deposit during your extended stay. It\'s great to know that Jason was able to clarify the situation for you. We’ll take this feedback as an opportunity to refine our processes to ensure a smoother experience moving forward. Your kind words about our team’s gracious and helpful service mean a lot to us. We truly value your loyalty and look forward to welcoming you back soon. Best regards, Michael Evans Assistant Front Office Manager Novotel Toronto North York

Best Stay of 2024/25

TripAdvisor rating 5.0/5

JoyfulJude TripAdvisor review

Fine stay.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Hi Jaime, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. however, it was mentioned to you by the sales manager that breakfast is not included but will be at a discounted rate as that\'s what was discussed with the convener. For future reference a breakfast included rate would need to be discussed/ negotiated prior to reservations being booked. Please, if you can share with us more details about the issues you experienced with your room in order for us to take a deeper dive to mitigate and prevent future occurrences. As it regards to the key card, we are currently looking into other options to reduce or eradicate this occurrence. Thank you once again for choosing Novotel Toronto North York, and we hope to have the opportunity to serve you better in the future. Kind Regards, Donique Daley Novotel Toronto North York

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Other web-users rate our hotel

  • 897 reviews 8.8/10 Location
  • 1,290 reviews 5.7/10 Room
  • 958 reviews 7.6/10 Service
  • 24 reviews 7/10 WiFi
  • 521 reviews 5.9/10 Cleanliness
  • 177 reviews 7/10 Breakfast
  • 141 reviews 1.5/10 Pool
  • 6 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.