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Novotel Toronto North York Hotel 3.5 stars

Customer review rating 4.2/5 7,042 reviews

ALLSAFE approved hotel

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Novotel Toronto North York
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+ 24 Services

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Hot breakfast buffet, relaxed modern dining

  • Modern fitness center, sauna, heated pool

  • Choice of versatile event meeting spaces for your next event

  • 2 minutes to subway, 25-minute ride downtown

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Golf course 18 holes (nearby)Paying
  • Outdoor tennis court (nearby)Paying
  • Jogging track
Catering
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Toronto North York

3 Park Home Avenue
North York
M2N 6L3 toronto
canada

Tel: +14167332929

Fax: (+1)4167333403

Check-in from 15h00

Check out up to 12h00

  • TORONTO TRANSIT COMMISSION :  YONGE NORTH YORK CENTR

  • NORTH YORK CENTRE :  YONGE NORTH YORK CENTR

  • By plane

    TORONTO ISLAND AIRPORT At 27.36km / 17 miles

  • By plane

    TORONTO PEARSON At 22.53km / 14 miles

  • By car

    EXIT NO.369 (HWY 401) At 2km / 1.25 miles

  • By train

    UNION STATION At 16km / 9.94 miles

GPS :43.769185, -79.413065

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior room with 1 king bed

  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 1 king bed

Accessible room
  • Max. number of persons: 3
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 2 double beds

Accessible room
  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with 1 king bed and pull out sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

TRIO RESTAURANT - Closed.

Type of cuisine: International

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TRIO BAR

Non contractual photo

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 260

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Novotel Toronto North York

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

7,042 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,111 reviews

Comfortable, good location

Customer review rating 4.0/5

Marie-soleil Business - 12/05/2021 Confirmed reviews ALL

Good service, comfortable room. Some stains on the carpet in my room when I arrived, might be worth a deeper clean

Customer review rating 3.5/5

Kimone Solo - 07/05/2021 Confirmed reviews ALL

The room was good the living area was the best part. But for the amount of money i spent to stay here, more so for the location the shops i had access to. I was still left wanting more. The nice living area the fridge was no fridge. There wasnt a small sink there were no dishes no utensils the fancy coffee maker didnt work. I could have a guest. Fine ok covid but if the guest is only there for me an we had mask on and there was little to no interaction with anyone. I didn't see why i could have a guest... also why have a balcony if you cant smoke out there. That was my whole reason for the splurge and treating myself so i could do certain things but i was disappointed. And for a suite that size with no bathtube... i stayed at 1 king a few months before, i could have gone back but i needed a different scenery. I should have because i would have paid way less an had the experience i was looking for..

Dear Kimone O., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

Comfortable Room

Customer review rating 4.0/5

Michelle A. Business - 06/05/2021 Confirmed reviews ALL

Check in was easy and quick, as usual. The room was clean and comfortable with the exception of the desk lamp not working and a very slow drain in the bathroom sink. Great for a quick stayover.

Dear Michelle A., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Responsive staff. Good Stay.

Customer review rating 4.0/5

Liam Families - 05/05/2021 Confirmed reviews ALL

We stayed here during one of the steps of a move. The hotel staff were responsive and helpful. There were a few areas that needed some improvement, but overall a comfortable stay.

Dear Liam O'Brien, We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with us in the nearest future Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…
Customer review rating 3.5/5

Jo-anne S. Families - 30/04/2021 Confirmed reviews ALL

We had 2 rooms. One was a balcony suite, and so the air was fine and the room was cool enough. The other was a king room, which turned out to be hot and airless. The engineer tried to improve the air circulation, but we finally changed this room late at night. This should not have been necessary. You should not assign a room with poor air circulation. It is impossible to sleep in those circumstances, and sleep is the only reason to stay in a hotel. This was frustrating.

Dear Jo Anne s., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Great location and friendly helpful staff

Customer review rating 5.0/5

Susie B. Families - 29/04/2021 Confirmed reviews ALL

We lived our stay. Our room was clean and the water pressure was excellent!!

Dear Susie B., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Bi-annual exam location

Customer review rating 4.5/5

Alicia Business - 29/04/2021 Confirmed reviews ALL

As always staff were very accommodating to my professional group

Dear Alicia L., We very much appreciate your comments regarding your last week stay at the Novotel Toronto North York. It's our pleasure to welcome you back this year and thank you for your kind feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services in these challenging times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Great location. A little pricey though. I would have thought that parking would have been included in my rate.

Customer review rating 5.0/5

James A. Solo - 07/04/2021 Confirmed reviews ALL

Great! Helpful staff who knew the answers to my questions!

Dear James A., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The parking belongs to the North York Center and hotel rents a space from them, so we have to charge for parking. But we have a flat overnight rate for our guests with unlimited in and out, instead of North York Centre hourly rate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one and looking forward to welcome you back with us in the nearest future. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41…

Excellent stay as usual.

Customer review rating 5.0/5

Joe Business - 05/04/2021 Confirmed reviews ALL

No complaints, a very good experience.

Dear Joseph M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com
Customer review rating 5.0/5

M J. M. Couples - 05/04/2021 Confirmed reviews ALL

Great General Manager Michael he was wonderful with his service

Dear Moninder M., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Not bad

Customer review rating 2.5/5

Seid Solo - 17/03/2021 Confirmed reviews ALL

Services and price and parking etc... is so bad.

Dear Seid T., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed your comments about the parking. Unfortunately, parking is an extra charge for the guests, because hotel is renting parking space from the North York Center mall and we being charged 21$ for each parking validated. Also, we have to limit our services currently offered (room service, gym and pool) due to Gray Zone Covid-19 Public health Restrictions. Health and safety of our guests and collogues are very important to us and we take it very seriously. Thank you for your understanding in this matter. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com

Loved it

Customer review rating 5.0/5

Cel Couples - 12/03/2021 Confirmed reviews ALL

Quiet..confortable.will come back again

Dear Celine M., We very much appreciate your comments regarding your recent stay at the Novotel Toronto North York in room 1711. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with us in the nearest future. Sincerely, Best regards, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3

Good stay

Customer review rating 4.0/5

Josephine A. Solo - 09/03/2021 Confirmed reviews ALL

The location is very close to much needed resources. The water pressure in the shower is awesome. However the desk in my room, 1805, was not sturdy. The bed was good, the tv channels we’re to my liking. The stay was fine, minus the wobbly desk, and I would have liked a nicer bathroom, overall, fine.

Dear Josephine A., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York 3 Park Home Avenue North York, Ontario M2N 6L3 Tele: 41… Fax: 41… Email: mi… Website: www.novotelnorthyork.com
Customer review rating 0.5/5

Rudaba Friends - 27/02/2021 Confirmed reviews ALL

Concierge was extremely rude, I wanted a group or 4 people in my room and he told me I couldn’t have 4 people and literally 2 mins later my boyfriend booked a room for 4 people and he allowed it. He gave so much attitude and rudeness, will not be returning to this hotel.

Dear Rudaba T., Thank you very much for taking the time to share your comments regarding your recent stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. However, we have to follow very strictly to Canada Public Health policies for prevention COVID-19. We taking safety and wellbeing of our guests and staff members very seriously. As per GTHA rules the maximum occupancy for your room type allowed were 3 people only and 4 people for room type with 2 double beds.. Due to lockdown and stay home order no visitors allowed neither. That's why your friend needed to book his own room in this case. Please allow me to express my sincerest apologies, if Front Office Agent didn't explain it to you properly. Please rest assured that we have taken the all appropriate measures to prevent the spread of COVID-19 and protect our customers. Thank you for your cooperation in this matter. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future when lockdown rules will be released and you can take full advantage of our services and facilities. Sincerely, Mikhail Korolko Front Office Manager

Felt Like a Priority

Customer review rating 4.0/5

Jackson Business - 25/02/2021 Confirmed reviews ALL

My stay was just one night, but the staff were professional and treated me very well. My room felt very world-class, and the room was decent. I just wish that the flickering light in my room had been fixed prior to my staying there. But the instant parking validation and ease of access to local amenities was great.

Dear Jackson C., We very much appreciate your comments regarding your recent stay in room 1811 at the Novotel Toronto North York. It is always a pleasure to receive positive feedback, especially in these challenging times. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. looking forward to welcome you back with us in the nearest future. Sincerely, Mikhail Korolko Front Office Manager

Disappointed

Customer review rating 2.0/5

Anonymous Business - 21/02/2021 Confirmed reviews ALL

I found that the lack of any amenities of any kind even during this lock down very disappointing. The website says the hotel is open, yes but offers nothing . The staff has no knowledge of the on site parking as I had to pay more than I was told by the check in clerk. Over all dissatisfied

Dear Steve M., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. So sorry, that due to lockdown stage in Toronto we have to limited our services available to our guests as per Public Health restrictions. Please allow me to express my sincerest apologies about the parking. We are renting parking space from the North York center and do offer our guest flat discounted rate, but you would need to validate your parking ticket with us at the Front Desk. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future when you can take full advantage of our facilities and services offered.. Sincerely, Mikhail Korolko Front Office Manager Novotel Toronto North York

BUSINESS RRIP

TripAdvisor rating 4.0/5

M1112PRjamesh Business - 19/12/2019 TripAdvisor review

the room was very nice, it was noted that a night light is now standard in the washroom the restaurant was very good the hotel is conveniently located next to the toronto library, some shopping and the underground transit

Thanks for your comments, always said that one of our key benefits is our location... in the middle of North York, off Yonge Street and close to all amenities, plus on top of the TTC Subway, with a direct link to downtown. Cheers, Michael.

Great as always

TripAdvisor rating 5.0/5

802ericw Family - 18/12/2019 TripAdvisor review

It is always a great at this hotel. Near everything I to be near. Subway downstairs, great food in all directions. Early check in. Late checkout. Pet friendly. with park across the street. Couldn't ask for more.

Wow, love it, thanks for your very nice, positive review... you have said it all for me. Thank you, Michael.

Disappointing

TripAdvisor rating 3.0/5

CDAARTS Couples - 14/12/2019 TripAdvisor review

Conveniently located near the Meridian Art Centre. Access to subway during the day. Sadly nothing French here beside the name and some of the decor, rooms are extremely small and minimalist. No TV5 available, most américain hotel in Toronto have it.

Thanks for your feedback, I will follow up, not sure why we do not offer TV5, however also have to admit this is the first request for a French channel I can remember. I will look into it. Thanks again, Michael.

Overnight stay

TripAdvisor rating 5.0/5

JimMcConnach Couples - 11/12/2019 TripAdvisor review

We have stayed at this hotel many times over the past 19 years. We have been treated with respect by all the staff we have met. The rooms are comfortable and well maintained. The hotel is quiet, being one block over from Yonge Street.

Really very pleased to read your positive comments, it means so much to us that you choose to return year after year. Cheers, Michael.

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