Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.9/5 1,181 reviews

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3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Secure paid underground parking garage with a 6.1ft/1.8m height clearance. EV charging station

  • Book meeting spaces for any occasion. Email dos@novotelnorthyork.com

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

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Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,181 reviews

Customer review rating 2.5/5

Marta B. Business - Confirmed reviews ALL

Bed is comfortable, coffee in the room is fantastic, body lotion not available in the bathroom, bathroom renovation needed, however the worst thing was, that I could hear others peeing in their bathrooms, while I was working in my room at the desk, but it felt for me like it is happening in my bathroom.

Customer review rating 0.5/5

Ashley G. Business - Confirmed reviews ALL

Stay here for work often. Table broke whe I out my suitcase on it less than 50 pounds. I reported it and they charged me over 300 dollars. Funiturr should be sustainable and it wasn’t and I was still placed at fault. Me and my co workers will no longer be staying at this hotel in the future.

Customer review rating 2.0/5

Nick C. Business - Confirmed reviews ALL

Though I have been coming to this hotel for over 20 years it seems I can't get a room with a decent view on a higher floor. Roof views are not why I choose to stay in Toronto.

Customer review rating 1.5/5

Alain R. Business - Confirmed reviews ALL

Toilet paper and Kleenex are sand paper Shower has no room to stand HVAC is full ON or full off, had to keep manually turning it on or off towel is kid size and so on

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations. Your comments regarding the room amenities, HVAC system, and bathroom space are important to us and will be shared with our management team for review. We continuously work to improve our facilities and guest experience, and feedback like yours helps us identify areas where we can do better. We truly appreciate you bringing these concerns to our attention and hope you might consider giving us another opportunity to provide you with a more comfortable stay in the future. Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada

Customer review rating 5.0/5

Sybil M. Families - Confirmed reviews ALL

Staff are all very professional and courteous. Special shout outs to Alla, Ghenet and Nitesh!

Dear Sybil, Thank you so much for your kind words! We’re delighted to hear that you found our team helpful, professional, and courteous. Your special shout-out to Alla, Ghenet, and Nitesh truly means a lot to us — we’ll be sure to pass along your compliments. We look forward to welcoming you again soon! Sincerely, Mariia Kadam (she/her) Front Desk Supervisor Novotel Toronto North York 3 Park Home Avenue, Toronto, ON, M2N 6L3 – Canada T +1 (416) -733-2929 Email ma… NOVOTEL.COM/novoteltorontonorthyork ALL.COM

Other web-users rate our hotel

  • 713 reviews 8.8/10 Location
  • 1,044 reviews 5.7/10 Room
  • 777 reviews 7.5/10 Service
  • 27 reviews 3.7/10 WiFi
  • 478 reviews 4.5/10 Comfort
  • 426 reviews 7.2/10 Cleanliness
  • 239 reviews 5.6/10 Value
  • 134 reviews 6.4/10 Breakfast

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