Novotel Toronto North York Hotel 3 stars

Came down for a buddy’s 50th. Quick check in, but very disappointed that no caa or corporate rate, and no mention the pool was out of service. This also wasn’t communicated over the phone while booking, so that was frustrating. Split the bill at checkout, but it still hasn’t been processed 3 days later. Good breakfast buffet.

Easy check in and relatively smooth parking. However, the bed was not comfortable and the room could use some updating. Other than that, a relatively enjoyable stay.

Not a kid friendly hotel at all by any means. Pool out of service, no atrium for parents or kids to hang out in. Your hotel is beautiful.. minus the rooms being incredibly small. And the parking garage exit being broken all weekend

Basically, some of your older rooms are totally unacceptable for today's business traveler. There are no electrical outlets near the sides of the bed so you cannot plug in a phone charger and the lighting over the bed (actually those stupid light panels that shine out into the room) are absolutely useless. The wifi is slow and the prices in the restaurant are not competitive.

The location is great. It is very easy to access the subway, bus stations and restaurants. During my stay(from Jan 12 to Jan 31), I had stayed in two rooms. In one of the rooms, the shower door can't close. After a shower the water flows on the floor. The electric sockets are not installed(or maintained) appropriately a,d they are moving. The price is too high. Originally I planed to stay up to Feb 14(originally I planed to stay to Feb 8 but need more time fin Toronto to finish assignment). Today I moved to Liberty Suite Hotel which is located on 7191 Yonge St. The price is just half ($99 vs $215). The facilities here are much newer than Novtel's and it is very easy to access the public transportation too.

I stayed at Novotel because my meeting was held in a conference room. Overall, my experience was good. The room seemed very tight, and television station access was a bit limited; breakfast was ok but it seemed like a limited selection for a buffet.

Overal, I enjoy my stay at thr Novotel. It is located close to the office I work from, and there is enough things to entertain myself during the evenings.

Love the bed and pillows are great, very good variety. Super convenient ttc access. Really love the toiletries. I was given a kettle upon request and was thrilled by this. Front desk staff so nice. Appreciate the lights on headboard, allows for efficient bed bug checks.

I was there for a medical procedure and they were gracious in allowing me a later check-out time to rest afterwards. The room was clean. Restaurant was also good. My one complaint was that the curtains did not block out the light emanating from the large, strong building light just outside my window and the bar fridge had a glass door with bright light shining into the room 24-7, the combined light shining into my room impaired my ability to sleep and I was positively exhausted the next morning. Use solid fridge doors and black-out curtains please as some of us are sensitive to light.

Lighting in bathroom mirror not bright enough to put make-up on. No radio clock. Had to keep opening the light overnight to check time on my watch and missed listening to radio. This is the first hotel I ever stayed at that had no radio clock. As for the breakfast it was very mushy (scramble eggs) and cold.

Very polite and helpful people. Clena and close to transportation

Very welcoming staff, comfortable room -- just what I needed.

Property was clean, well managed, quiet and comfortable. Room had sufficient space and did not have noisy heaters or cooling.

Nice quite room. Spacious. Professional looking.

Was here for a conference. The room was well appointed and fully stocked with everything that I needed. Hotel was quiet and service was excellent. The location was great as my conference was held at the Meridian Arts Centre. Yorkdale Mall is a quick Uber away as well.