Novotel Toronto North York Hotel 3 stars

Name: Novotel Toronto North York
Address: Toronto, M2N 6L3, CANADA
Telephone: (+1)4167332929
Rating: 4.2

Customer review rating 4.2/5 7,008 reviews

ALLSAFE approved hotel

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+ 25 Services

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Novotel Toronto North York Hotel

Hotel that makes every moment matter

Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLSafeandWell.com.

Mr. Michael Singer, Hotel Manager

Heart of North York, just off Yonge Street, with direct indoor access to North York Centre subway stop. The hotel is surrounded by an array of dining and entertainment options such as Toronto Performing Arts, Downsview Park, Canada's Wonderland and much more! Staying for business or pleasure a variety of services are available, including complimentary WIFI, restaurant and bar, fitness center, indoor pool, sauna and underground parking. It's a lot better at Novotel!

Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLSafeandWell.com. Book your next meeting/event with our COVID safety protocols. Caring for our valued guests and employees is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for you, visit ALLSafeandWell.com. Book your next meeting/event with our COVID safety protocols.

Hotel extras

Web corner and free WIFI in the entire hotel.
Hot breakfast buffet, relaxed modern dining
Modern fitness center, sauna, heated pool
Choice of versatile event meeting spaces for your next event
2 minutes to subway, 25-minute ride downtown

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel Free to all guests
- High-speed Internet
- WIFI in the communal areas WIFI throughout entire hotel
- WIFI in your room Complimentary for all guests
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying) Paid underground parking available, height restriction of 6'1" or 2m. CAD 17 per day with in and out privileges
- Public outdoor parking (Nearby)
- Public indoor parking (Paying) Paid underground parking available, height restriction of 6'1" or 2m. CAD 17 per day with in and out privileges
- Bus/coach parking area (Paying) (Nearby)
- Well-lit parking (Paying)
Accessibility for people with reduced mobility
- Reduced mobility rooms On request only
- Wheelchair access
- Reduced mobility facilities
Pets allowed
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- English
- Spanish
- French
- Italian
- Japanese
- Polish
- Russian
- Korean
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check in from 8AM (Paying) Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5 pm to make the most of your departure day. Remember, Novotel offers this service free of charge on Sundays. Please confirm the availability of this service with the hotel on the day of your departure.
Laundry
- Dry cleaning / Ironing There will be a charge to have laundry or dry cleaning done.
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Currency exchange
- Beauty salon (Paying) (Nearby)
- Hairdressing salon (Paying) (Nearby)

Swimming pool
- Pool
- Indoor heated pool
Fitness centre
Well-being
- Sauna
- Tanning salon (Paying) (Nearby)
Golf course 18 holes (Nearby)Paying
Outdoor tennis court (Nearby)Paying
Jogging track

1 restaurant(s)
1 bar(s)
Room service
- Cold snacks
- Opening hours : Week 17:00-22:00
- Opening hours : Week-end 17:00-22:00

7 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

Hotel location

Novotel Toronto North York

3 Park Home Avenue
North York
M2N 6L3
toronto
canada

Tel: +14167332929

Fax: (+1)4167333403

Contact email :

Check-in from 15h00

Check out up to 12h00

TORONTO TRANSIT COMMISSION : YONGE NORTH YORK CENTR
NORTH YORK CENTRE : YONGE NORTH YORK CENTR

By plane
TORONTO ISLAND AIRPORT At 27.36km / 17 miles
By plane
TORONTO PEARSON At 22.53km / 14 miles
By car
EXIT NO.369 (HWY 401) At 2km / 1.25 miles
By train
UNION STATION At 16km / 9.94 miles

GPS :43.769185, -79.413065

Our restaurants and bars

TRIO RESTAURANT - Closed.

Type of cuisine: International

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Dinner

17:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

TRIO BAR

Trio Bar offers a wide variety of drinks, from beer and wine to cocktails. Great atmosphere, good food and great drinks are what makes Trio Bar stand out.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 260 m²
Maximum capacity: 300 people
Maximum banquet capacity: 220 people

Find out more

Great experience

Anonymous Business - 24/03/2020 Confirmed reviews ALL

Great staff, loved the breakfast Warm environment

Dear Nancita K., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Staff were very accommodating for our event on the Sunday.

Dear Lorraine L., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place to stay!

Lee H. Business - 19/03/2020 Confirmed reviews ALL

Hotel was clean, staff were friendly.

Dear Lee H., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team

Hotel ok, Parking a nightmare

Asa Business - 18/03/2020 Confirmed reviews ALL

The beginning and end of my stay is what gave this hotel a low rating. There is construction happening (stayed March 10-12, 2020) and the signage in the underground parking area is lacking. It took me 25 minutes to find a parking spot and took me 15 minutes trying to find the exit when I was leaving. The hotel room was typical - I was in what looked to be a renovated room. Wifi was decent, bed was comfortable. I was in an executive room and I had a robe and slippers during my stay, which was nice.

Dear Angel A., Thank you for taking the time to share your comments concerning your stay at the Novotel Toronto North York. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We have taken into account your comment regarding the parking. Unfortunately this is not owned and or operated by the hotel. We will however look to ensure proper signage is available for the hotel guests. We hope on your next stay the parking improvements would be complete. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Novotel Toronto North York Team

well located top services a real Novotel experience

Ben Solo - 17/03/2020 Confirmed reviews ALL

I use this North York Novotel frequently when in Toronto on visits. I have always been very satisfied. The location with easy access form the 401 an on the inside from a mall development is excellent. Direct access to the subway is another feature. Rooms are well designed in the Accor standard and clean. My criticism concerns the parking arrangement where the ticket machine needs repair so that the in and out arrangements do not have to authorized at the desk every time one uses the car!

Dear Benno N., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The parking system is very new, and the garage owners are aware of the current issue with validation of the ticket for every use. They are trying to resolve this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Fire alarm was annoying and no compensation in anyway was given or apology

Dear Jessie Pasoua, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. We are sorry that it did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the fire alarm and rest assured that our guests' safety is our top priority. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Everything was up to expectation

Ram Couples - 15/03/2020 Confirmed reviews ALL

the only reason i didnt give a 10 is because if you sit on the edge of the bed it almost flips over

Dear Ramanan, Thank you for taking the time to review your recent stay at Novotel. We appreciate your feedback and hope to welcome you again very soon... Sincerely, Novotel Toronto North York Team

Good stay

Anonymous Business - 14/03/2020 Confirmed reviews ALL

Nice room, lots of restaurants in the area, the subway station is in the basement of the building.. hotel is connected to small mall. Staff friendly and accommodating. Good stay overall. Will stay again.

Dear Lena, We appreciate your comments regarding your recent experience at the Novotel Toronto North York. We are glad to read that you had a good stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your feedback, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Good stay

John L. Business - 13/03/2020 Confirmed reviews ALL

It was a good stay , but; for the second time the fire alarm went off after midnight. Lost my valuable beauty sleep. Frustrating.

Dear Mr. l., Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please accept our sincerest apologies for the inconvenience caused by the fire alarm and rest assured that our guests' safety is our top priority. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Comfortable renovated room, easy check in and out

Karen B. Business - 13/03/2020 Confirmed reviews ALL

I was in a newly updated room which was very comfortable. Quiet surrounds. Very easy check in and express check out are huge assets!

Dear Karen, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Very very helpful and polite...it is a genuine courtesy

Dear Donna, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team.

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Comfortable rooms/beds. Clean. Professional and friendly front desk staff. Very pleasant custodial team. I wish the hotel restaurant had more variety on their menu.

Dear Tara, We very much appreciate your comments regarding your stay at the Novotel Toronto North York. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and we will take your suggestion into consideration in order to improve the variety of our menu. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel North York Team

Great stay, helpful staff and clean housekeeping.

Suki G. Business - 12/03/2020 Confirmed reviews ALL

The staff was very kind and helpful. The room was clean and housekeeping did a great job.

Dear Sukhvir, We appreciate your comments regarding your stay at the Novotel Toronto North York. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your feedback, and we hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Well located, excellent service

Samaa E. Business - 11/03/2020 Confirmed reviews ALL

Spent 4 days at a conference meeting. The staff was extremely helpful and courteous. Meals were healthy and very well presented. Again excellent service. A couple of recommendations: - install safety bars in the bathroom, on the walls of the bathtub and next to the toilet. - would be appreciated if instructions on how to use the tapes for the shower, were provided.

Dear Samaa, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your recommendations in order to improve the overall quality of our services and facility. We appreciate your feedback and hope to welcome you again very soon! Sincerely, Novotel Toronto North York Team

A wonderful stay

Soraya K. Business - 11/03/2020 Confirmed reviews ALL

The front desk was polite, pleasant and helpful and that set the tone.the food was outstanding and the servers were wonderful.the sound system was perfect and every event was smooth and problem free. Thankyou for treating us to the womens day cake. We loved it.

Dear Soraya k., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are delighted that you enjoyed the special women's day treat. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team.

easy access and walking distance to office.

Rob Business - 11/03/2020 Confirmed reviews ALL

painless and easy

Dear Robert, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Novotel Toronto North York Team

Good stay

Yu S. Business - 11/03/2020 Confirmed reviews ALL

Clean and beautiful paints in the room

Dear Yu S., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Toronto North York Team.

Anonymous Business - 10/03/2020 Confirmed reviews ALL

There was someone else's hair in my shower before I got to the shower. I've had other issues with the cleanliness of my room in the past.

Dear Maya P., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto North York. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the cleanliness of the room with our house keeping manager in order to prevent any future occurrence. I have placed a comment in your profile to ensure that your room is inspected by our manager prior to your check in on your next stay with us. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Novotel Toronto North York Team

Well priced, love the balcony

Deborah P. Solo - 10/03/2020 Confirmed reviews ALL

Very nice, your staff were superb. Loved the room however, it could use just a little renovation, with a few areas getting a little worn... But really love Novotel!

Dear Deborah P., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located friendly staff

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

Room with 2 beds only one coffee pod for the morning. Safe would not open not usable. Convenient location.

Dear Stacy, Thank you for taking the time to tell us about your recent experience at the Novotel Toronto North York. At Novotel, we strive to provide a superior stay for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue with the safe and coffee pod availability in order to prevent future occurrence. We appreciate your sharing your concerns, and hope to welcome you again very soon... Sincerely, Novotel Toronto North York Team

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