A celebration of Boston's exceptional talent, culture and character. In the heart of the Back Bay neighborhood, surrounded by historic brownstones, storied cultural institutions, bustling sidewalk cafes and chic boutiques, Raffles Boston offers an unmatched experience for those who want to discover the City of Notions at its finest. A captivating gastronomic destination sparking curiosity at every turn, this stately home is where culture meets indulgence.
From Singapore to the Back Bay, the same stories connect us, their lines familiar and well loved: the emblematic Traveler's Palm is the symbol of our oasis. Let yourself ease into the familiar comforts that distinguish Raffles properties around the world.
Hotel extras
Extraordinary cuisine in exceptional spaces, led by a world-class culinary team
Wellness floor with Guerlain Spa, 2,000sf fitness center, 20m pool & oversized hot tub
All rooms & suites feature butler service, the finest furnishings & luxurious marble bathrooms
Centrally located in the heart of Back Bay, close to Newbury Street and Boston Common
Our accommodation(s)
Book this hotel
Page 1 out of 6, Room 1 :
Deluxe King Room - 398SF 37SM, Butler Service, Marble Bath with Rain Shower
, Room 2 :
Deluxe King Room Mobility Access - Tub with Grab Bars 398SF 37SM, Butler Service, Rain Shower
Room
Deluxe King Room - 398SF 37SM, Butler Service, Marble Bath with Rain Shower
Photo out of - Deluxe King Room - 398SF 37SM, Butler Service, Marble Bath with Rain Shower
A refined sanctuary in the heart of Back Bay, this elegantly appointed room offers a serene retreat from the city's energy. Featuring plush bedding, custom furnishings, hardwood floors, and a marble bath. Discreet and personalized Butler Service.
Deluxe King Room Mobility Access - Tub with Grab Bars 398SF 37SM, Butler Service, Rain Shower
Photo out of - Deluxe King Room Mobility Access - Tub with Grab Bars 398SF 37SM, Butler Service, Rain Shower
A refined sanctuary in the heart of Back Bay, this elegantly appointed room offers a serene retreat from the city's energy. Featuring plush bedding, custom furnishings, rain shower and tub with grab bars. 32in door, lowered switches.
Deluxe King Room Mobility and Hearing Access - Tub with Grab Bars 398SF 37SM, Butler Service
Photo out of - Deluxe King Room Mobility and Hearing Access - Tub with Grab Bars 398SF 37SM, Butler Service
A refined sanctuary in the heart of Back Bay, this elegantly appointed room offers a serene retreat from the city's energy. Featuring plush bedding, custom furnishings, rain shower and tub with grab bars. Visual alarms and notification devices.
Deluxe Two Queens Room - 398SF 37SM, Butler Service. Marble Bathroom with Rain Shower
Photo out of - Deluxe Two Queens Room - 398SF 37SM, Butler Service. Marble Bathroom with Rain Shower
A refined sanctuary in the heart of Back Bay, this elegantly appointed room offers a serene retreat from the city's energy. Featuring plush bedding, custom furnishings, hardwood floors, and a marble bath. Discreet and personalized Butler Service.
Deluxe Two Queens Room Mobility Access - Tub with Grab Bars 398SF 37SM Butler Service
Photo out of - Deluxe Two Queens Room Mobility Access - Tub with Grab Bars 398SF 37SM Butler Service
A refined sanctuary in the heart of Back Bay, this elegantly appointed room offers a retreat from the city's energy. Featuring plush bedding, custom furnishings, hardwood floors, and a marble bath with grab bars. Discreet personalized Butler Service.
Photo out of - Deluxe Two Queens Room Hearing Access - 398SF 37SM, Butler Service, Rain Shower
A refined sanctuary in the heart of Back Bay, this elegantly appointed room offers a serene retreat from the city's energy. Featuring plush bedding, custom furnishings, rain shower and tub. Visual alarms and notification devices.
Premier King Room - 443SF 41SM, Butler Service, Marble Bath with Rain Shower and Soaking Tub
Photo out of - Premier King Room - 443SF 41SM, Butler Service, Marble Bath with Rain Shower and Soaking Tub
A spacious room blending a residential elegance with modern luxury. Plush bedding, custom furnishings, hardwood floors, expansive seating area, and a marble bath with soaking tub. Discreet and personalized Butler Service.
Premier King Room Mobility Access - Tub with Grab Bars 443SF 41SM Butler Service. Soaking Tub
Photo out of - Premier King Room Mobility Access - Tub with Grab Bars 443SF 41SM Butler Service. Soaking Tub
A spacious room blending a residential elegance with modern luxury. Plush bedding, custom furnishings, hardwood floors, expansive seating area, and a marble bath with soaking tub with grab bars. 32in door, lowered switches.
Premier King Room Hearing Access - 443SF 41SM Butler Service, Rain Shower and Soaking Tub
Photo out of - Premier King Room Hearing Access - 443SF 41SM Butler Service, Rain Shower and Soaking Tub
A spacious room blending a residential elegance with modern luxury. Plush bedding, custom furnishings, hardwood floors, expansive seating area, and a marble bath with soaking tub. Visual alarms and notification devices.
Emerald Suite 1 King - 699SF 65SM, Butler Service. Living Room, Wet Bar, 1.5 Bathrooms
Photo out of - Emerald Suite 1 King - 699SF 65SM, Butler Service. Living Room, Wet Bar, 1.5 Bathrooms
Design inspired by Boston's Emerald Necklace, botanical accents enrich a living room with ample seating, dining for two, and wet bar. Marble bath with soaking tub, rain shower, double vanity, Guerlain amenities, personalized Butler Service.
Emerald Suite 1 King Mobility Access - Tub with Grab Bars 699SF 65SM Butler Service, 1.5 Bath
Photo out of - Emerald Suite 1 King Mobility Access - Tub with Grab Bars 699SF 65SM Butler Service, 1.5 Bath
Design inspired by Boston's Emerald Necklace, botanical accents enrich a living room with ample seating, dining for two, and wet bar. Marble bath with soaking tub, rain shower, double vanity, personalized Butler Service. 32in door, lowered switches
Emerald Suite 1 King Hearing Access - 699SF 65SM Butler Service. Wet Bar, 1.5 Bath
Photo out of - Emerald Suite 1 King Hearing Access - 699SF 65SM Butler Service. Wet Bar, 1.5 Bath
Design inspired by Boston's Emerald Necklace, botanical accents enrich a living room with ample seating, dining for two, and wet bar. Marble bath with tub, rain shower, double vanity, personalized Butler Service. Visual alarms, notification devices.
Premier Suite 1 King - 699SF 65SM Butler Service. Sweeping View, Living Room, 1.5 Bath
Photo out of - Premier Suite 1 King - 699SF 65SM Butler Service. Sweeping View, Living Room, 1.5 Bath
Expansive suite with sweeping views. Design inspired by Boston's Emerald Necklace, botanical accents enrich a living room with ample seating, dining for two, and wet bar. Marble bath with tub, rain shower, double vanity, personalized Butler Service
Premier Suite 1 King Mobility Access - 699SF 65SM, Butler Service. Sweeping View, 1.5 Bath
Photo out of - Premier Suite 1 King Mobility Access - 699SF 65SM, Butler Service. Sweeping View, 1.5 Bath
Expansive suite with sweeping views. Design inspired by Boston's Emerald Necklace, botanical accents enrich a living room with ample seating, dining for two, and wet bar. Marble bath with tub, rain shower, Butler Service. 32in door, lowered switches.
Gallery Suite 1 King - 861 SF 80 SM Butler Service. Living Room, Wet Bar, 1.5 Baths
Photo out of - Gallery Suite 1 King - 861 SF 80 SM Butler Service. Living Room, Wet Bar, 1.5 Baths
Featuring a thoughtfully curated art collection that enriches a spacious living room, dining table for two and wet bar. 5-fixture marble bath with soaking tub, rain shower, double vanity. Guerlain amenities, personalized Butler Service.
Raffles Presidential Suite 1 King - 2163SF 201SM, Butler Service. Airport Transfer
Photo out of - Raffles Presidential Suite 1 King - 2163SF 201SM, Butler Service. Airport Transfer
A sprawling suite, panoramic views, living area with fireplace and baby grand piano. Dining table for 10, stone bar counter, separate kitchen. Primary bath with large soaking tub, rain shower, walk-in closet. Range Rover Airport Transfer included.
SIGNATURE 1 BEDROOM SUITE 1 KING HEARING ACCESS 700SF 65SM Butler Service. Wet bar, 1.5 baths
Photo out of - SIGNATURE 1 BEDROOM SUITE 1 KING HEARING ACCESS 700SF 65SM Butler Service. Wet bar, 1.5 baths
Separate living room with ample seating, dining table for 2, wet bar, hardwood floors. 5-fixture master bath with soaking tub, rain shower, double vanity. Guerlain amenities, Casarovea linens. Visual alarms and notification devices.
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
BACK BAY
Railway station
Access:
160 m / 0.1 mi5 min walk / 3 min drive
COPLEY PRUDENTIAL
Highway exit
Access:
800 m / 0.5 mi15 min walk / 5 min drive
BOSTON HARBOR
Ferries
Access:
3.22 km / 2 mi30 min walk / 8 min drive
BOSTON LOGAN
Helipad/aerodrome
Access:
5.79 km / 3.6 mi1 hrs walk / 14 min drive
Page out of
Boston Public Library
Art and Culture
Access:
800 m / 0.5 mi3 min walk
Boston Symphony Orchestra
Opera/symphony/concert hall
Access:
1.13 km / 0.7 mi10 min walk
Public Garden
Botanical gardens
Access:
1.61 km / 1 mi5 min walk
Boston Common
Historic monument
Access:
1.9 km / 1.18 mi7 min walk
MGM Music Hall at Fenway
Opera/symphony/concert hall
Access:
1.93 km / 1.2 mi25 min walk / 8 min drive
Freedom Trail
Historic monument
Access:
2 km / 1.24 mi15 min walk
Museum of Fine Arts
Museums
Access:
2.09 km / 1.3 mi25 min walk / 8 min drive
Fenway Park
Sports centre
Access:
2.09 km / 1.3 mi25 min walk / 8 min drive
Page out of
Boston Public Garden
Park
Boston Common
Park
Page out of
Copley Place
Shopping centre/mall
Access:
80 m / 0.05 mi2 min walk
Newbury Street Shops
Shopping district
Access:
320 m / 0.2 mi4 min walk
Prudential Center
Shopping centre/mall
Access:
480 m / 0.3 mi6 min walk
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Bar
Meeting rooms
100% Non Smoking Property
Room service
Near the property
Car park
147 rooms
8 rooms for people with reduced mobility
33 connecting rooms
147 non-smoking rooms
35 floors
Languages spoken at the hotel
German
English
Spanish
French
Italian
Japanese
Portuguese
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Laundry / Valet Services
Additional charge
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Desk equipment available
Shoe shine machine
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Currency exchange
Currency exchange
Catering
2 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Business
6 Meeting rooms
Family
Babysitting on request
Babysitting on request
Well-being
20 Meter Lap Pool
Covered
On site
Fitness Center
Additional charge
On site
Sports and leisure
Gym
On site
Near the property
Indoor parking
Private
Parking pricing: 71.41€80USD Per day
Page 1 out of 1, Restaurant 1 :
LONG BAR & TERRACE
, Restaurant 2 :
CAFÉ PASTEL
LONG BAR & TERRACE
Photo out of - LONG BAR & TERRACE
A fun, welcoming ambiance awaits hotel guests, residents and local patrons alike, whether savoring a lobster roll and a glass of Champagne for lunch, toasting with a Seafood Tower and chilled rose or sipping the signature Singapore Sling.
A fun, welcoming ambiance awaits hotel guests, residents and local patrons alike, whether savoring a lobster roll and a glass of Champagne for lunch, toasting with a Seafood Tower and chilled rose or sipping the signature Singapore Sling.
CAFÉ PASTEL
Photo out of - CAFÉ PASTEL
The Café serves coffee drinks, teas, cold pressed juices, smoothies, pastries, parfaits, breakfast sandwiches and a variety of healthy snacks.
The Café serves coffee drinks, teas, cold pressed juices, smoothies, pastries, parfaits, breakfast sandwiches and a variety of healthy snacks.
BLIND DUCK
Photo out of - BLIND DUCK
Crafted cocktails influenced by tradition and destination, each with a story of its own. The menu changes seasonally and includes low- and non-alcoholic drinks along with barrel-aged spirits and handcrafted signature cocktails.
Crafted cocktails influenced by tradition and destination, each with a story of its own. The menu changes seasonally and includes low- and non-alcoholic drinks along with barrel-aged spirits and handcrafted signature cocktails.
Pool
Photo out of - Pool
Overlooking the Back Bay neighborhood is a 20-meter lap pool, an oversized hot tub with tropical rain showers along with lounge and relaxation areas. Open daily from 6:00am - 8:00pm.
20 Meter Lap Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Indoor pool
Heated Pool
Overlooking the Back Bay neighborhood is a 20-meter lap pool, an oversized hot tub with tropical rain showers along with lounge and relaxation areas. Open daily from 6:00am - 8:00pm.
Fitness center
Photo out of - Fitness center
2,000 SF fitness center featuring state-of-the-art Technogym equipment, open 24 hours 7 days a week.
Fitness Center
Additional charge
2,000 SF fitness center featuring state-of-the-art Technogym equipment, open 24 hours 7 days a week.
Location
On site
Fitness equipment
Treadmill
Strength equipment
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
Towels available
2,000 SF fitness center featuring state-of-the-art Technogym equipment, open 24 hours 7 days a week.
Guerlain Spa
Photo out of - Guerlain Spa
Additional charge
Guerlain Spa at Raffles Boston is our fourth-floor haven featuring three private treatment suites with hydrotherapy baths and showers, a couples treatment suite, his and hers sauna, steam room and invigorating experience showers.
Guerlain Spa at Raffles Boston is our fourth-floor haven featuring three private treatment suites with hydrotherapy baths and showers, a couples treatment suite, his and hers sauna, steam room and invigorating experience showers.
Exquisite event spaces in unrivalled location for history making engagements and weddings. Boasting 6,800 square feet of event space including a 2,800 square feet ballroom with panoramic views across the Charles River and Back Bay from the 19th floor.
Exquisite event spaces in unrivalled location for history making engagements and weddings. Boasting 6,800 square feet of event space including a 2,800 square feet ballroom with panoramic views across the Charles River and Back Bay from the 19th floor.
Great service, great room, delicious room service. Toilet room doors slam loudly with glass against glass and no way to keep it open or it hits the other door.
Dear Ms. I.,
Thank you for your kind words regarding our spacious accommodations and room service.
We are pleased to hear that you overall enjoyed a pleasant stay here at the hotel. At the same time, we appreciate your feedback on the toilet room doors and will take it into account as we continually strive to enhance our guest experience.
We look forward to welcoming you back for a flawless visit.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Yusef K.
Business
-
Confirmed reviews ALL
warm introduction upon entering...a guy named Titus was world class and quite helpful. Good clean rooms beautifully appointed. And speedy service for the ironing board and anything else i needed
Dear Mr. K.,
Thank you for the glowing comments from your recent stay.
We are thrilled to hear that you enjoyed a delightful experience and found our team, especially Titus, to be helpful. Your appreciation of our clean rooms and prompt service is greatly valued. The perfect marks are encouraging to continue striving for excellence.
We look forward to your return soon.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 3.0/5
Olof J.
Couples
-
Confirmed reviews ALL
The property is beautiful
The service is like any regular hotel
Butler service is a gimmick and does nothing that the checkin desk at the holiday inn wont do for you.
Not worth the money.
Dear Mr. J.,
Thank you for your feedback regarding your recent stay here at the hotel.
We are pleased to hear you appreciated our beautiful property. However, we apologize for the mishaps during your visit and regret to learn that our service did not fully meet your expectations. We value your insights as they help our team enhance the guest experience.
We look forward to an opportunity of welcoming you back soon for a flawless experience.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 3.0/5
Joy M.
Solo
-
Confirmed reviews ALL
Would have been nice to have a bit earlier of a check in then 3:15. I wish the pool/spa offered beverage or snack service. Hot tea? A welcome cocktail or something special would be a nice touch
Dear Ms. M.,
Thank you for your feedback regarding your recent stay.
We appreciate your kind words about our hotel and restaurants. We understand your thoughts and comments on check-in timing and the pool/spa amenities and value your suggestions for enhancing our guest experience. We will be sure to review the details for future implementations.
We look forward to welcoming you back for a flawless visit.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
William D.
Couples
-
Confirmed reviews ALL
When we checked in, for one night only, it was revealed that I had booked the wrong night! We had traveled from Denver that day (long trip), and we were tired. Cynthia at the front desk worked quickly to fix it all. Thank you!
Dear Mr. D.,
Thank you for your perfect rating and recognition.
We are delighted to learn that you enjoyed a pleasant experience during your stay. Here at Raffles Boston, our team strives to deliver the best of service and facilities to all of our guests. Your praise is encouraging to continuous excellence. We will be sure to share the details with Cynthia, Tomas, Teresita, and Paul.
We look forward to welcoming you back soon.
Best regards,
Aileen Hoang
Executive Office
Dear Ms. I.,
Thank you for your kind words regarding our spacious accommodations and room service.
We are pleased to hear that you overall enjoyed a pleasant stay here at the hotel. At the same time, we appreciate your feedback on the toilet room doors and will take it into account as we continually strive to enhance our guest experience.
We look forward to welcoming you back for a flawless visit.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Yusef K.
Business
-
Confirmed reviews ALL
warm introduction upon entering...a guy named Titus was world class and quite helpful. Good clean rooms beautifully appointed. And speedy service for the ironing board and anything else i needed
Dear Mr. K.,
Thank you for the glowing comments from your recent stay.
We are thrilled to hear that you enjoyed a delightful experience and found our team, especially Titus, to be helpful. Your appreciation of our clean rooms and prompt service is greatly valued. The perfect marks are encouraging to continue striving for excellence.
We look forward to your return soon.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 3.0/5
Olof J.
Couples
-
Confirmed reviews ALL
The property is beautiful
The service is like any regular hotel
Butler service is a gimmick and does nothing that the checkin desk at the holiday inn wont do for you.
Not worth the money.
Dear Mr. J.,
Thank you for your feedback regarding your recent stay here at the hotel.
We are pleased to hear you appreciated our beautiful property. However, we apologize for the mishaps during your visit and regret to learn that our service did not fully meet your expectations. We value your insights as they help our team enhance the guest experience.
We look forward to an opportunity of welcoming you back soon for a flawless experience.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 3.0/5
Joy M.
Solo
-
Confirmed reviews ALL
Would have been nice to have a bit earlier of a check in then 3:15. I wish the pool/spa offered beverage or snack service. Hot tea? A welcome cocktail or something special would be a nice touch
Dear Ms. M.,
Thank you for your feedback regarding your recent stay.
We appreciate your kind words about our hotel and restaurants. We understand your thoughts and comments on check-in timing and the pool/spa amenities and value your suggestions for enhancing our guest experience. We will be sure to review the details for future implementations.
We look forward to welcoming you back for a flawless visit.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
William D.
Couples
-
Confirmed reviews ALL
When we checked in, for one night only, it was revealed that I had booked the wrong night! We had traveled from Denver that day (long trip), and we were tired. Cynthia at the front desk worked quickly to fix it all. Thank you!
Dear Mr. D.,
Thank you for your perfect rating and recognition.
We are delighted to learn that you enjoyed a pleasant experience during your stay. Here at Raffles Boston, our team strives to deliver the best of service and facilities to all of our guests. Your praise is encouraging to continuous excellence. We will be sure to share the details with Cynthia, Tomas, Teresita, and Paul.
We look forward to welcoming you back soon.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 4.0/5
Cecilia R.
Families
-
Confirmed reviews ALL
Super friendly, everyone responded quickly when needed.
Dear Ms. R.,
Thank you for your kind words regarding your recent stay with us.
We are delighted to hear that you found our accommodations comfortable and staff responsive and friendly. Your feedback and high marks are greatly appreciated. We will be sure to share the details across the team.
We look forward to your return soon for an even more memorable visit.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Rhonda D.
Business
-
Confirmed reviews ALL
From my first encounter with the bellmen/valet staff, to the lovely front desk agent who checked me into my room, the staff were friendly, professional and attentive to all guests.
Dear Ms. D.,
Thank you for your kind words regarding our staff.
We are delighted to hear that you found our team to be friendly, professional, and attentive. Your feedback is greatly appreciated. It motivates to continue providing exceptional service to all of our guests.
We look forward to welcoming you back soon.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Elizabeth L.
Families
-
Confirmed reviews ALL
overall - your hotel/bar/restaurant/spa/gym selection is great!! I had experienced the amenities last year when I stayed on the residence side. I absolutely love it. A few folks I would like to mention - were exceptional were in Housekeeping: Jorge/Carlos/Hashime. Joseph at the Blind duck was great and Alex took the time to come over to say hi and ensure all was fine. Jeffrey at Long Bar is absolutely great and welcoming!! Always made me feel at home!
Dear Ms. L.,
Thank you for your kind words regarding your recent stay at Raffles Boston.
We are delighted to hear that you enjoyed our extensive amenities and that our dedicated team members, including Jorge, Carlos, Hashime, Joseph, Alex, and Jeffrey, made a positive impact on your experience. Your recognition of their exceptional service is greatly appreciated and will surely be shared with them.
We look forward to welcoming you back for another memorable stay in the future.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Martha T.
Couples
-
Confirmed reviews ALL
We were traveling for a mixed business and pleasure trip. The hotel staff was welcoming and went above and beyond from the first moment. We had an upgrade to a premier suite through out booking and the view was fantastic. The butler assisted with spa booking, a north end tour and a last minute hair appointment. Breakfast at the long bar each morning was delightful and dinner at la padrona was equally delicious. As a guest you can easily get a table at the speakeasy which was fun people watching on a Friday night. The location is also perfect with walking distance to back bay restaurants, newberry street and an easy run to the esplanade for a jog along the Charles River. Would recommend to anyone and wewwill stay at the Raffles in London next time we go!
Dear Ms. T.,
Thank you for taking the time to share your pleasant experience at Raffles Boston.
We are thrilled to hear that your visit was enhanced by our welcoming staff and that you enjoyed the upgrade to a premier suite. It is wonderful to know that our butler service effectively assisted you with a spa booking and local tours, ensuring a seamless and enjoyable stay.
We are also pleased that you found breakfast at Long Bar & Terrace and dinner at La Padrona to be delightful, as well enjoyed the atmosphere of our speakeasy. Our location indeed offers easy access to the vibrant surroundings, making it perfect for both leisure and exploration. Your recommendation means a great deal to us
We look forward to welcoming you at Raffles in London on your next trip.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Nilkanth P.
Couples
-
Confirmed reviews ALL
Great service since we arrived.
Dear Mr. P.,
Thank you for your kind words regarding the service you received during your stay.
We are grateful to learn that you enjoyed a pleasant visit with us and that that we met your expectations. It is always our aim to ensure that our guests feel well taken care of. Here at Raffles Boston, our team strives to deliver the best of services and facilities to all of our guests. Your praise is encouraging.
We look forward to welcoming you back soon.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Francis M. P.
Families
-
Confirmed reviews ALL
Enjoyable and relaxing and conveniently located for downtown activities
Dear Mr. P.,
Thank you for your kind words regarding your recent stay with us.
We are delighted to hear that you found our location convenient and enjoyed a comfortable, relaxing experience. Your satisfaction is our priority as our team strive to provide all of our guests with excellent service and facilities.
We look forward to welcoming you back in the future.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 4.5/5
Paul N.
Couples
-
Confirmed reviews ALL
Brief two night pre cruise stay, very poor weather so we stayed in the room. Found everything to be comfortable, clean and well maintained.
We have found our new Boston go to hotel.
Dear Mr. N.,
Thank you for your kind words regarding your recent stay with us.
We are delighted to hear that you enjoyed a pleasant and comfortable visit at our hotel. Here at Raffles Boston, our team strive to deliver excellent service and facilities to all of our guests. Your high marks and praise are encouraging.
We look forward to welcoming you back on your next experience in Boston.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Amitkumar P.
Couples
-
Confirmed reviews ALL
This was our first time in Boston, and we loved our stay at Raffles. The location was perfect and made it easy to walk almost everywhere. Our room was spacious, beautiful, and very comfortable, and the staff was extremely friendly. The butler service was such a special extra touch.
We also loved grabbing coffee and pastries in the morning and heading up to the 17th floor to enjoy the ambiance and view. Highly recommend!
Dear Ms. P.,
Thank you for taking the time to share your positive experience at Raffles Boston.
We are delighted to hear that you appreciated our prime location, spacious accommodations, and the attentive service provided by our team. It is wonderful that you enjoyed the butler service and the morning coffee on our 17th floor, along with the stunning views. Your kind recommendation is greatly appreciated. We will be sure to share the details as encouragement to continue striving for excellence.
We look forward to welcoming you back for another memorable stay.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 4.5/5
Mathijs F.
Business
-
Confirmed reviews ALL
Warm welcome by staff. Room was very nice with spacious bathroom.
Dear Mr. F.,
Thank you for your kind words regarding your recent stay at Raffles Boston.
We are delighted to hear that you received a warm welcome from our staff and that you enjoyed your room and spacious bathroom. Our team strives to deliver excellent service and facilities to all of our guests, as tour satisfaction is our priority. The high marks are encouraging.
We look forward to welcoming you back soon.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 3.0/5
Kim D. M.
Families
-
Confirmed reviews ALL
We stayed for a nearby wedding. Had hotel book us a car for a day trip and lunch. It never showed up. Yes, they gave us a "free" uber , but it was slow and disheartening. The room service is slow. Quality not great for many items like hot chocolate. Clam chowder was good.
The "new" check in desk in the entry foyer is really not cosy or welcoming. The shared space upstairs to just chill is very limited. The outside space is full of influencers taking photos. Ug.
The pool was great. Gym solid.
Dear Ms. D. M.,
Thank you for sharing your feedback regarding your recent visit to Raffles Boston.
We apologize for the inconveniences you experienced during your stay, particularly with the service and delays related to transportation. While we strive to provide a seamless experience, it is recognized that we fell short in this instance.
We are pleased to hear that you enjoyed the pool and gym facilities, as well as the clam chowder. However, we take note of your concerns regarding the ambiance at our check-in area and the limited shared spaces. Your observations are valuable as we continuously seek to enhance our guests’ experience. We appreciate your comments and will use them to improve service quality going forward.
Thank you for choosing Raffles Boston, and we hope to have the opportunity to welcome you back in the future.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 4.5/5
Kristina K. H.
Business
-
Confirmed reviews ALL
Titus should be acknowledged, he is fabulous! Same with Bai! They were both wonderful. Also, my waitress at Long Bar was terrific!!!
Dear Ms. K. H.,
Thank you for your kind words regarding your recent stay at Raffles Boston.
We are delighted to hear that you found your experience comfortable and that our team members, especially Titus, Bai, and your waitress at Long Bar, made a positive impression on you. As our team strives to deliver the best of services and facilities, your comments are encouraging and appreciated.
We look forward to your return for even more memorable visits.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 5.0/5
Kate C.
Families
-
Confirmed reviews ALL
Service was absolutely off the charts fantastic! Lovely room, gorgeous spa, pool and gym.
Dear Ms. C.,
Thank you for your kind words regarding the fantastic service you experienced during your stay.
We are delighted to hear that you enjoyed your room, spa, and fitness facilities. Here at Raffles Boston, our team proudly delivers the best of services and facilities to all of our guests. Your satisfaction is our priority.
We look forward to welcoming you back in the future.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 4.5/5
Lee C.
Couples
-
Confirmed reviews ALL
well appointed room, great bar and restaurant, fantastic service
Dear Mr. C.,
Thank you for your kind feedback regarding your stay at Raffles Boston.
We are delighted to hear that you enjoyed the well-appointed room, Long Bar & Terrace, and the service provided by our team. Here at Raffles Boston, we pride ourselves in delivering excellent services and facilities to all of our guests. Your high marks are encouraging and appreciated.
We look forward to welcoming you back soon for even more pleasant visits.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 3.5/5
Marc T.
Couples
-
Confirmed reviews ALL
Outstanding well located hotel with excellent courteous staff. Beautiful spacious Signature suite, fantastic hotel gym and pool. Unfortunately, the in-wall air vents in the room were very noisy and intermittently turned on/off, which disturbed our sleep. We reported the issue, and the staff did their utmost to improve the situation, unfortunately without success. The A/C issue results in a score of 7, which otherwise would have been a clear 10.
Dear Mr. T.,
Thank you for taking the time to share your feedback regarding your recent stay at Raffles Boston.
We are delighted to hear that you appreciated our prime location, courteous staff, and amenities provided in the Signature suite. However, we regret to learn that the air-conditioning system caused you discomfort during your stay. While our team strives to address such issues promptly, we understand that this did not meet your expectations. Your comments are valuable and will be taken into consideration as we continue to enhance our guests' experiences.
Thank you once again for your insights. We hope to welcome you back in the future.
Best regards,
Aileen Hoang
Executive Office
Customer review rating 1.0/5
Benjamin P.
Business
-
Confirmed reviews ALL
I don't ever fill out these surveys because I try to avoid complaining, but on the last night of my stay at 1:30am someone knocked at my door for minutes and rang the door bell multiple times. It was room service delivering a burger that I didn't order (it was a pre order for the next person staying in my room, the next day). Couldn't get back to sleep that night and had important meetings the next day.
Dear Mr. P.,
Thank you for sharing your experience with us.
We sincerely apologize for the disturbance caused by the erroneous delivery during your stay, particularly at such an inconvenient hour. We understand that rest is crucial, especially before important engagements. Please know that we take your feedback seriously and will use it to enhance our communication and service procedures to prevent similar occurrences in the future.
Thank you for your understanding. We hope to have the opportunity to provide you with a better experience in the future.
Best regards,
Aileen Hoang
Executive Office
Web-users rating
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Frequently asked questions
Raffles Boston is located at 40 Trinity Place, 02116 Boston, in the heart of the Back Bay neighborhood. We are just 160 m from the Back Bay railway station, which is a 5 minute walk. Nearby attractions include Newbury Street and Boston Common, and on-site private indoor parking is available for an additional fee.
Raffles Boston offers a variety of elegant accommodations including:
Deluxe 1 King and Deluxe 2 Queens rooms
Premier 1 King and Grand 1 King rooms
Emerald, Signature, and Premier 1 Bedroom Suites
The expansive Raffles 1 Bedroom Suite with a baby grand piano
Many rooms feature hardwood floors and marble bathrooms with butler service.
At Raffles Boston, we provide a range of luxury services and amenities:
Free Wi-Fi and high speed internet
Valet parking and fitness center for an additional fee
Indoor 20 meter lap pool and Guerlain Spa
Long Bar & Terrace and Cafe Pastel
Butler service for all rooms and suites
Wheelchair accessibility and meeting rooms
Raffles Boston invites you to dine at our exceptional venues:
Long Bar & Terrace: serving regional cuisine and signature cocktails like the Singapore Sling
Cafe Pastel: offering coffee, pastries, and breakfast sandwiches
Blind Duck: a bar featuring seasonally changing handcrafted cocktails
Room service is also available for your convenience.
At Raffles Boston, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Raffles Boston regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Raffles Boston using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Raffles Boston features 6 meeting rooms for your professional needs. Our largest space covers 244 square meters and can accommodate up to 150 guests in a seated layout or 180 for banquets.
Raffles Boston offers exquisite event spaces for weddings and engagements, including a 2,800 square feet ballroom on the 19th floor with panoramic views. Our facilities encompass 6,800 square feet of total event space to accommodate your special celebrations.
Raffles Boston is a wheelchair accessible hotel featuring 8 rooms specifically designed for guests with reduced mobility. These accommodations include:
Accessible bathrooms with grab bars
32 inch wide doorways
Lowered switches and roll-in showers
Yes, Raffles Boston allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Raffles Boston, you can easily explore the city on foot:
Copley Place: 2 min walk
Newbury Street Shops: 4 min walk
Prudential Center: 6 min walk
Boston Public Library: 3 min walk
Boston Symphony Orchestra: 10 min walk
Public Garden: 5 min walk
Boston Common: 7 min walk
Freedom Trail: 15 min walk
The Guerlain Spa at Raffles Boston is a fourth-floor haven featuring three private treatment suites with hydrotherapy baths and a couples treatment suite. Our wellness facilities include:
Sauna and steam room
Invigorating experience showers
20 meter lap pool and oversized hot tub
Additional charges apply for spa services.
Raffles Boston features the Long Bar & Terrace, which offers a rooftop and terrace with exceptional views of the city. This welcoming space is open to hotel guests, residents, and local patrons alike.
Raffles Boston supports business travelers with high speed Wi-Fi and 6 versatile meeting rooms. Our accommodations, such as the Raffles 1 Bedroom Suite, include a business desk, and our fitness center is available for an additional fee.
