Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.6/5 848 reviews

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Description

Hotel extras

  • Extraordinary cuisine in exceptional spaces led by Michelin-starred chef, George Mendes.

  • Wellness Floor with Guerlain Spa, 2,000 SF fitness center, 20m pool & oversized hot tub.

  • All rooms & suites feature butler service, the finest furnishings & luxurious marble bathrooms

  • Centrally located in the heart of Back Bay, close to Newbury Street and Boston Common.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Raffles Boston

40 Trinity Place
02116 Boston
United States

GPS:42.34818, -71.07472

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  848 reviews

Customer review rating 5.0/5

Icheng C. Couples - Confirmed reviews ALL

Dear Mr. C., Thank you for the high marks from your recent stay at our hotel. Here at Raffles Boston, we pride ourselves in delivering excellent services and facilities to all of our guests. We are delighted to learn that you overall enjoyed a pleasant visit with us. I will be sure to share your praise across our team as encouragement to continue striving above and beyond. We look forward to your return soon! Best regards, Aileen Hoang Executive Office

Misses the mark

Customer review rating 2.0/5

Rj Families - Confirmed reviews ALL

Dear Ms. J., Thank you for your time in sharing about your stay at our hotel. We are sorry to learn that different inconsistencies deterred from a pleasant stay, falling short to your expectations. Here at Raffles Boston, we aim to perfect all of services and facilities for the ease and comfort of our guests. Your feedback is important to us and have been shared for immediate improvements, especially with our food and beverage and guest experience teams. We look forward to an opportunity of your return in creating an enhanced experience. Best regards, Aileen Hoang Executive Office

Adequate

Customer review rating 3.0/5

Susan N. L. Families - Confirmed reviews ALL

Dear Ms. N. L., Thank you for your time in detailing your experience at our hotel. We are sorry to learn that different inconveniences deterred from a perfect stay and fell short to your expectations. Here at Raffles Boston, we strive to perfect services and facilities for the ease and comfort of all of our guests. Your comments are invaluable to us and have been shared across our team for immediate implementations. We look forward to an opportunity of your return in creating an enhanced visit. Best regards, Aileen Hoang Executive Office

It was a perfect stay with impeccable service.

Customer review rating 5.0/5

Cathy M. Business - Confirmed reviews ALL

Dear Ms. M., Thank you for the wonderful review from your recent visit to our hotel. We are glad to learn that you enjoyed a pleasant experience with us. Here at Raffles Boston, we proudly deliver to all of our guests excellent services and facilities. Your perfect marks are encouraging to our team in continuing to strive above and beyond. I will be sure to share the details, especially with Brandon and Steve. We look forward to welcoming you upon your return in creating even more memorable stays. Best regards, Aileen Hoang Executive Office

Amazing Service!!

Customer review rating 5.0/5

Ali M. Friends - Confirmed reviews ALL

Dear Ms. M., Thank you for the glowing review from your recent visit to our hotel. We are thrilled to learn that you enjoyed a wonderful experience with us. Here at Raffles Boston, we pride ourselves in delivering the best of services and facilities to all of our guests. Your perfect marks are encouraging to our team in continuing to go above and beyond. I will be sure to share the details, especially with Brandon and Rey. We look forward to welcoming you back sooner rather than later! Best regards, Aileen Hoang Executive Office

Other web-users rate our hotel

  • 126 reviews 9.4/10 Location
  • 300 reviews 7.9/10 Room
  • 475 reviews 8.1/10 Service
  • 163 reviews 9/10 Vibe
  • 144 reviews 8.3/10 Amenities
  • 120 reviews 7.4/10 Food
  • 60 reviews 6.1/10 Bar
  • 59 reviews 8.2/10 Wellness Area

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