Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.5/5 1,194 reviews

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40 Trinity Place, 02116 Boston, United States

Description

Hotel extras

  • Extraordinary cuisine in exceptional spaces led by Michelin-starred chef, George Mendes.

  • Wellness Floor with Guerlain Spa, 2,000 SF fitness center, 20m pool & oversized hot tub.

  • All rooms & suites feature butler service, the finest furnishings & luxurious marble bathrooms

  • Centrally located in the heart of Back Bay, close to Newbury Street and Boston Common.

Our accommodation(s)

Hotel location

Raffles Boston

40 Trinity Place
02116 Boston
United States

GPS:42.34818, -71.07472

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,194 reviews

Customer review rating 2.5/5

Arthur L. Families - Confirmed reviews ALL

The room was nice, but the location just OK and not anything like Raffles Singapore. Further, the staff seemed new and little things like coffee was available in the lobby one morning (and it was just warm, not hot) but not the next day.

Customer review rating 4.5/5

Richard D. G. Couples - Confirmed reviews ALL

I’m normally a Four Seasons guy for our city breaks but my advisor suggested we try Raffles. To be honest, the initial experience with the Concierge wasn’t great, but this was resolved by my advisor. Grateful for the upgrade from an Emerald Suite to a Signature suite which was very impressive, although did suffer from a little road noise, noisy aircon - which was serviced whilst we were there but didn’t improve and a funky smell in the bathroom after showering. Service was generally great and when it was great it had a warmth you don’t find with the luxury chains. Jason N at Breakfast in the Long Bar, was a real star! Was only contacted by the ‘Butler’ after 24-hours at the Hotel and wasn’t hugely impressed. To say Butler service, when it’s a WhatsApp service that most 5-star hotels provide is a little misleading. Only ate in the Long Bar for breakfast, which was very good. But overall, we enjoyed the boutique feel of the Hotel and loved the rose gold lift!

Customer review rating 2.5/5

Georg R. Business - Confirmed reviews ALL

very noisy room, loud aircondition, car park view, butler service not comparable to Raffles London or Singapur

Customer review rating 3.5/5

Jennifer O. Couples - Confirmed reviews ALL

The only negative was room service. We ordered a bottle of Prosecco and after 20 minutes called back and they said they didn't have any would we like something else. By that time it was too late so we cancelled the order... They should have told us immediately when we called.

Dear Ms. O., Thank you for your time in reviewing your recent visit to our hotel. We are sorry to learn that the stay did not fully meet your expectations. Please trust that the mishap with Private Dining is not a reflection of the gracious hospitality Raffles Boston stand by. As our team strive to perfect all of services and facilities, your feedback is invaluable to us. The concerns have been shared and addressed for immediate implementations. We look forward to an opportunity of your return for an enhanced experience. Best regards, Aileen Hoang Executive Office

Customer review rating 5.0/5

Samantha C. Families - Confirmed reviews ALL

We hosted our rehearsal dinner and wedding reception at Raffles and everything was PERFECT! The staff went above and beyond to make sure everything was taken care of and we couldn’t thank the staff enough for all their efforts. The rooms are beautiful, the views are spectacular and Raffles now feels like a second home. We love here and will always thankful to have picked Raffles as our wedding venue.

Dear Ms. C., Thank you for the glowing review from your recent experience at our hotel. We are excited to learn that you enjoyed a delightful celebration with us. Here at Raffles Boston, we pride ourselves in delivering the best of services and facilities to all of our guests. Your praise is encouraging to our team to continue striving above and beyond. We look forward to welcome you back soon to create even more memorable visits. Best regards, Aileen Hoang Executive Office

Other web-users rate our hotel

  • 174 reviews 9.4/10 Location
  • 443 reviews 7.6/10 Room
  • 633 reviews 7.8/10 Service
  • 213 reviews 8.7/10 Vibe
  • 206 reviews 7.8/10 Amenities
  • 167 reviews 6.3/10 Food
  • 79 reviews 8.8/10 Wellness Area
  • 77 reviews 7.8/10 Bar

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Customer review rating (ALL Rating) 4.4/5 (4119 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.