Fairmont Pittsburgh 5 stars

Customer review rating (ALL Rating) 4.4/5 1,540 reviews

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510 Market Street, 15222 PITTSBURGH, United States

Description

Hotel extras

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Our accommodation(s)

Book this hotel
Room 1
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Room

FAIRMONT 2 QUEEN RIVER BALLPARK VIEW 420sf 39sm

Photo out of - FAIRMONT 2 QUEEN RIVER BALLPARK VIEW 420sf 39sm

Floor to ceiling windows, spacious working desk, four fixture bathrooms

Max. number of persons
4
Area
From 39 m² / 419 sq ft

Bedding

Queen size bed(s) x2

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
  • 4 pers. max
  • 39 m² / 419 sq ft
  • Bedding 2 x Queen size bed(s)
See availabilities

Floor to ceiling windows, spacious working desk, four fixture bathrooms Upper floors

Max. number of persons
2
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Floor to ceiling windows, spacious working desk, four fixture bathrooms Upper floors

Max. number of persons
2
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Floor to ceiling windows, spacious working desk, Upper floors.

Max. number of persons
4
Area
From 39 m² / 419 sq ft

Bedding

Queen size bed(s) x2

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Four fixture bathrooms floor to ceiling windows. Provides visual alarms and notification devises.Tub with grab bars, Grab bars around raised toilet, lower closet rods and controls for temp

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Four fixture bathrooms floor to ceiling windows. Provides visual alarms and notification devises. Roll-in Shower, Grab bars around toilet, lower rods in closet and controls for temp

Max. number of persons
2
Area
From 43 m² / 462 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

MT WASHINGTON KING EXECUTIVE SUITE 860 SF 80 SM

Photo out of - MT WASHINGTON KING EXECUTIVE SUITE 860 SF 80 SM

Spacious living room with sofabed, separate bedroom with King bed. Two ful baths, floor to ceiling windows and corner views.

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

RIVER VIEW KING EXECUTIVE SUITE 860 SF 80 SM

Photo out of - RIVER VIEW KING EXECUTIVE SUITE 860 SF 80 SM

Spacious living room with sofabed, separate bedroom with King bed. Two ful baths, floor to ceiling windows and corner views.

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

GRAND CITY VIEW KING LUXURY SUITE 1100 SF 102 SM

Photo out of - GRAND CITY VIEW KING LUXURY SUITE 1100 SF 102 SM

Floors 20 - 22, Spacious living room with sofabed, dining area, Kitchenette, 1.5 baths, separate bedroom, floor to ceiling windows

Max. number of persons
4
Area
From 102 m² / 1097 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

PRESIDENTIAL SUITE 1 king bed 1200 SF 111 SM

Photo out of - PRESIDENTIAL SUITE 1 king bed 1200 SF 111 SM

23rd floor contemporary decor, Marble welcome foyer, spacious living room with sofabed, dining area kitchenette. 1.5 bathroomm floor to ceiling windows

Max. number of persons
2
Area
From 111 m² / 1194 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

EXECUTIVE KING SUITE RIVER VIEW 861SF 80 SM. Mobility and Hearing accessible roll-in shower

Photo out of - EXECUTIVE KING SUITE RIVER VIEW 861SF 80 SM. Mobility and Hearing accessible roll-in shower

Four fixture bathrooms floor to ceiling windows Spacious living room with sofa bed, separate bedroom with King bed. Roll-in Shower, Provides visual alarms and notification devises Grab bars around toilet, lower rods in closet and controls for temp

Max. number of persons
4
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Media And Technology

Internet Facilities

  • Wireless internet in your roomAdditional charge

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
United States

GPS:40.441487, -80.001673

Telephone
Fax +1 412-773-8810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 185 rooms

Languages spoken at the hotel

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel Additional charge

Air conditioning

Pets

Pets allowed Additional charge

Catering

3 Restaurants

Breakfast

  • Breakfast à la carte
  • Express

Business

7 Meeting rooms

Family

Services for children

  • Outdoor playground for children

Sports and leisure

Golf Additional charge

  • On site

Golf

  • Nearby

Tennis

  • Nearby

Tennis

  • On site

  • Parking pricing: 56.10 € 65 USD Per day

Self Parking

Additional charge

Parking information

  • On site

  • Parking pricing: 25.89 € 30 USD

In Room Dining

Photo out of - In Room Dining

Enjoy quality meals from the comfort of your room.

Enjoy quality meals from the comfort of your room.

Grab and go coffee and breakfast options. Located in the main lobby.

However you define "wellness" whether it be a restorative beauty treatment, an invigorating massage or a challenging workout, Fairmont Pittsburgh is committed to taking care of its guests in style, with a state-of-the-art, 6,000-square-foot health club.

For a wedding that can only be described as unforgettable, Fairmont Pittsburg provides you the services of a dedicated and experienced team, and all the amenities of Pittsburgh's first LEED Gold certified hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,540 reviews

Customer review rating 5.0/5

Sandra K. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

David W. Couples - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share your feedback. I am pleased to hear you enjoyed the spacious Studio King accommodation, beautiful views, and cleanliness of your room. It is wonderful to know the layout, dual bathrooms, and soaking tub helped make your stay enjoyable. That said, I sincerely apologize that the room temperature did not meet your comfort expectations and, more importantly, that your arrival experience fell short. Providing a warm and welcoming check-in is one of the most important parts of the guest journey, and I am sorry that the interaction left you feeling unwelcome. Your comments have been shared with our leadership team for Internal follow-up. We appreciate your candid feedback and thank you for recognizing the positive aspects of your stay. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. Warm regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Logan B. Couples - Confirmed reviews ALL

Dear Logan B., Thank you for sharing your wonderful feedback regarding your recent stay at Fairmont Pittsburgh. We are delighted to hear that you enjoyed our prime location, luxurious accommodations, and the high-quality amenities we offer, including LeLabo toiletries and our room service breakfast. Your kind words inspire us to continue providing exceptional experiences for our guests. We look forward to welcoming you back for a longer stay in the future. Warm regards, Fairmont Pittsburgh

Customer review rating 1.5/5

Andy J. Families - Confirmed reviews ALL

Dear Andy J., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the absence of shampoo and body wash in your room. We understand that these amenities are essential, especially when you are pressed for time. It is concerning to hear that your request for assistance was not addressed in a timely manner. We strive to ensure that our guests have a seamless experience, and I regret that we fell short in this instance. Your comments regarding our cleaning protocols are also noted, as we take cleanliness and guest safety seriously. We appreciate your candid feedback, as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service that is expected at Fairmont Pittsburgh. Best regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Ryan P. Families - Confirmed reviews ALL

Dear Ryan P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, cleanliness, and friendly service. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Dear Thomas Y., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your accommodations clean and comfortable, and that our location and room service met your expectations. We look forward to welcoming you back in the future. Goodbye, Fairmont Pittsburgh

Customer review rating 5.0/5

Gilbert A. Business - Confirmed reviews ALL

From pre-planning for our event to the follow-up, there was the perfect amount of "touch" to make us feel acknowledged and appreciated. Well done!

Dear Gilbert A., Thank you for your kind words regarding our customer service. We are delighted to hear that you felt acknowledged and appreciated throughout your event planning and execution. Your feedback is invaluable, and we look forward to welcoming you back in the future. Best regards, Fairmont Pittsburgh

Customer review rating 5.0/5

Sandra K. Couples - Confirmed reviews ALL

It was wonderful from the start. Easy check in and out. Everyone was very pleasant to deal with. Room was comfortable and quiet altho the bathroom could have been cleaner

Customer review rating 3.5/5

David W. Couples - Confirmed reviews ALL

The room was beautiful and very roomy. The bed was a bit harder than we prefer, but was nice. The Studio King is a luxury room with two baths and a large soaking tub. My only frustration was the room wouldn't cool down enough at night. Even with the thermostat set to 65F it wasn't that cold.

Dear Mr. W., Thank you for taking the time to share your feedback. I am pleased to hear you enjoyed the spacious Studio King accommodation, beautiful views, and cleanliness of your room. It is wonderful to know the layout, dual bathrooms, and soaking tub helped make your stay enjoyable. That said, I sincerely apologize that the room temperature did not meet your comfort expectations and, more importantly, that your arrival experience fell short. Providing a warm and welcoming check-in is one of the most important parts of the guest journey, and I am sorry that the interaction left you feeling unwelcome. Your comments have been shared with our leadership team for Internal follow-up. We appreciate your candid feedback and thank you for recognizing the positive aspects of your stay. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future. Warm regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Logan B. Couples - Confirmed reviews ALL

Luxurious, comfortable, and scenic in the heart of the city. From the bedding, to the views over the city, the toiletries (LeLabo) shampoo , soaps, body wash , and condition, and not to mention the incredible room service breakfast in the AM. I cannot wait to stay again for a longer duration next time. If you’re staying in Pittsburg the Fairmont is the hotel for you!

Dear Logan B., Thank you for sharing your wonderful feedback regarding your recent stay at Fairmont Pittsburgh. We are delighted to hear that you enjoyed our prime location, luxurious accommodations, and the high-quality amenities we offer, including LeLabo toiletries and our room service breakfast. Your kind words inspire us to continue providing exceptional experiences for our guests. We look forward to welcoming you back for a longer stay in the future. Warm regards, Fairmont Pittsburgh

Customer review rating 1.5/5

Andy J. Families - Confirmed reviews ALL

$1200 for two nights, as I would expect. Was out all day, came back bc had a great dinner reservation (Hyde Park). Tight on time, climb in shower... No Shampoo or Body Wash bottle at all. They're prob 2 liter each. Wife calls front desk to explain situation, I'm standing in shower. 'We'll be right up.'. 30 mins, nothing. Wash hair with bar soap, couldn't wait. Now these are hard mounted, brown on white tile, 1L bottles. Not empty... They weren't there at all. Annoyed to say least, esp at Fairmont prices. I will admit also made me a bit leery of the cleaning protocol overall. Many other options in Pittsburgh, will reconsider where I stay my 8+ nights a year.

Dear Andy J., Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced with the absence of shampoo and body wash in your room. We understand that these amenities are essential, especially when you are pressed for time. It is concerning to hear that your request for assistance was not addressed in a timely manner. We strive to ensure that our guests have a seamless experience, and I regret that we fell short in this instance. Your comments regarding our cleaning protocols are also noted, as we take cleanliness and guest safety seriously. We appreciate your candid feedback, as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service that is expected at Fairmont Pittsburgh. Best regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Ryan P. Families - Confirmed reviews ALL

In town for a wedding. Hotel was in within walking distance of wedding venue. Clean hotel, friendly staff . Beds were comfortable.

Dear Ryan P., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our convenient location, cleanliness, and friendly service. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Best regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Customer review rating 5.0/5

David R. Couples - Confirmed reviews ALL

Traveling to see the Pittsburgh Pirates

Dear Mr. R., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your time at Fairmont Pittsburgh and we hope you had a great time at the Pirates game. We look forward to having you back for another game! Sincerely, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Anna B. Business - Confirmed reviews ALL

Excellent customer service. I love the Fairmont. It is always my first choice when I travel to Pittsburgh.

Dear Ms. B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed out customer service and that Fairmont Pittsburgh remains your preferred choice when visiting. We look forward to welcoming you back soon! Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Sharon H. Business - Confirmed reviews ALL

Great location and facility.

Dear Ms. H., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed our rooms and our location. Your feedback is greatly appreciated, and we hope to welcome you back in the future. Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 3.5/5

Adam P. Couples - Confirmed reviews ALL

Hotel is conveniently located and the lobby and other common areas are nice. The suite was spacious, clean and quiet. However, there were maintenance issues (TV, bathroom door) and the furnishings had dings and tears. I would have liked free bottles of water in the room and some type of small welcome amenity like fruit, chocolate or nuts. The $35 breakfast credit was inadequate given the price of the hotel breakfast. The front desk was friendly but not always helpful, particularly when we requested a late checkout.

Dear Adam P., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the spaciousness and cleanliness of your suite. However, we sincerely apologize for the maintenance issues you experienced, as well as the condition of the furnishings. Your comments about the welcome amenities and breakfast credit have been noted, as we strive to enhance our guest offerings. Additionally, we regret that the front desk service did not meet your expectations concerning late checkout requests. We appreciate your insights and will utilize them to improve our services. We would love to have the opportunity to welcome you back. For any future bookings or questions, I would love to have the opportunity to be your personal contact. My email is Jo… Kind regards, Joshua Moffit Guest Experience Manager Fairmont Pittsburgh

Customer review rating 4.5/5

Abdulla A. S. Business - Confirmed reviews ALL

Excellent

Dear Mr. A. S., Thank you for your kind words regarding your recent stay. We are pleased to hear that you found our accommodations comfortable and enjoyed your experience. Your feedback is greatly appreciated, and we hope to welcome you back soon. Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Melissa S. Business - Confirmed reviews ALL

Warmly welcomed, sheets were soft, bed was cozy and bath towels were so fluffy!

Dear Ms. S., Thank you for your kind words regarding your recent stay at Fairmont Pittsburgh. We are delighted to hear that you felt warmly welcomed and enjoyed the comfort of our beds and fluffy towels. Your feedback is greatly appreciated. We will ensure Bailey is recognized for her service she provided as well. Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 4.0/5

Diane F. Families - Confirmed reviews ALL

There were some issues at check-in; otherwise the room and service was fine. Even though I had provided our flight arrival information the day before, our room was not ready when we reached the hotel. We were moved to another room. When we got to that room we found a vacuum cleaner inside and no shower curtain in the bathroom. Those things were taken care of promptly, but it didn’t make for a good first impression. After that, things went well. The room was comfortable, we enjoyed the view and liked being within walking distance to restaurants and Point State Park.

Dear Ms. F., Thank you for taking the time to share your feedback! I am so sorry that your check in was not as seamless as we would like, and that the room was not serviced properly upon arrival. I am happy to hear that overall the service was fine, but we hope you will join us again so we can show you the Fairmont Pittsburgh we are proud of! If you find yourself in Pittsburgh again, I hope you will let me know. Thank you, again, for sharing your experience. Sincerely, Rosemary Kirk Front Office Manager Ro…

Customer review rating 5.0/5

Colin C. Business - Confirmed reviews ALL

Could you send my reservation (8-23-8/26) receipt to co…?

Dear Mr. C., Thank you for reaching out. We would be happy to assist you with your request for the reservation receipt. This has been sent, should you not receive it shortly, please let me know personally and I will send it directly to you as an attachment incase a firewall is stopping it from coming through. Best regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Barbara C. Business - Confirmed reviews ALL

I was in town for a very brief business trip in Pittsburgh and stayed at the Fairmont. The hotel is beautiful, rooms are well appointed and my view of the city was stunning. The staff is very kind and accommodating. Highly recommend!

Dear Ms. C., Thank you for your kind words regarding your recent stay. We are delighted that you enjoyed the beauty of our hotel, your well-appointed room, and the stunning city view. Your appreciation for our staff's kindness and accommodation is truly valued. We look forward to welcoming you back soon! Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 4.5/5

Elizabeth R. Couples - Confirmed reviews ALL

All the staff was so accommodating and helpful. Excellent location. Fl.2 had tasty food and great drinks. The room was so comfortable and the view was spectacular. The welcome note and amenities were so gracious. That extra mile of acknowledging guests was well received and appreciated. Thank you for the opportunity to celebrate our anniversary, birthday, and meet the “in-laws” at the beautiful Fairmont. I will share our experience and highly recommend the Fairmont Pittsburgh to anyone traveling there.

Dear Ms. R., Thank you for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the location, found our team accommodating, and appreciated the amenities provided during your stay. It is gratifying to know that your special celebrations were made memorable in our hotel. Your kind words regarding our food and beverage offerings, as well as the room comfort and views, are sincerely appreciated. Thank you for recommending us to others; we look forward to welcoming you back for future visits. Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 5.0/5

Linda K. Families - Confirmed reviews ALL

From check in to check out was wonderful! The room was spacious and immaculete. Every staff member was friendly and helpful. GREAT location!!! So close to resturants. I was with my daughter and 2 teenage granddaughters and felt very safe walking around area day or night. It was so convenient to walk to the Bruno Mars concert at Acrisure Stadium . Would highly recommend staying here!!

Dear Ms. K., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the spacious accommodations and found our staff to be friendly and helpful. It is wonderful that you felt safe exploring the area with your family and that our location suited your needs for attending the concert. Your recommendation means a great deal to us, and we hope to welcome you back in the future for another fabulous stay. Warm regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Customer review rating 3.0/5

Christina C. Friends - Confirmed reviews ALL

Two complaints which I should not have to complain about: 1) The room was not tended to until the last full day of my stay. The last day, they came on the morning to frfeshen up the room, and provide fresh towels. In the evening they returned for a turn-down service. Two visits in one day but none the previous 4 days. Unacceptable! 2) Each time I arrived at the 23 floor for my room, when exiting the elevator there was a "Musty" odor prevalent. It was as if there was a flood and the rug dried out with a "Musty" smell. Most all top hotels have a wonderful fragrance piping through the air, but not this one. I expect more from the Fairmont brand.

Dear Christina, Thank you for sharing your feedback regarding your recent stay at Fairmont Pittsburgh. I sincerely apologize for the inconveniences you experienced during your visit. It is concerning to learn that your room was not serviced adequately until the final day of your stay. Our housekeeping team strives to maintain high standards of cleanliness and service, and I regret that we fell short in this instance. Additionally, I appreciate your comments about the odor in the elevator area. We take such matters seriously, as we aim to provide a welcoming and pleasant atmosphere for all our guests. Your observations are invaluable as we continue to enhance our guest experience. Thank you once again for your insights. We hope to have the opportunity to welcome you back and provide the exceptional experience that is synonymous with the Fairmont brand. Best regards, Fairmont Pittsburgh

Customer review rating 5.0/5

Chadwick B. Business - Confirmed reviews ALL

great service clean rooms

Dear Mr. B., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed our service and found the rooms to be clean. Your feedback about Stephanie is greatly appreciated and we will ensure she is recognized for this! We hope to welcome you back to Fairmont Pittsburgh soon. Best regards, Ian Fraser Hotel Manager Fairmont Pittsburgh

Other web-users rate our hotel

  • 313 reviews 9/10 Location
  • 747 reviews 6.6/10 Room
  • 751 reviews 8.1/10 Service
  • 38 reviews 5.7/10 WiFi
  • 301 reviews 5.5/10 Cleanliness
  • 124 reviews 4.4/10 Value
  • 64 reviews 5.1/10 Breakfast
  • 60 reviews 8.7/10 Wellness Area

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