Fairmont Pittsburgh 5 stars

Customer review rating (ALL Rating) 4.3/5 1,583 reviews

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510 Market Street, 15222 PITTSBURGH, United States

Description

Hotel extras

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Our accommodation(s)

Hotel location

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
United States

GPS:40.441487, -80.001673

Telephone
Fax +1 412-773-8810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,583 reviews

Customer review rating 3.5/5

Elizabeth B. Business - Confirmed reviews ALL

The Fairmont is the nicest experience in downtown. For this trip, the people were amazing from check in to storing luggage to check out. The staff is great. Turndown service was a pleasant surprise. My only concerns having seen this hotel age a bit - water pressure in the shower used to be a top reason for booking for me and it was mediocre. The other item - the cleanliness of the bathroom was a 4/10. I almost called down to have it cleaned again and given the things people share online, this is not what you want people sharing. Hair in the corners of every part of the bathroom. Cleanliness really needs to be addressed.

Dear Elizabeth B., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our staff to be exceptional and enjoyed the turndown service. However, it is concerning to learn about your experience with the water pressure in the shower and the cleanliness of the bathroom. We strive to maintain the highest standards in our facilities, and your observations regarding the bathroom's cleanliness have been noted. Please rest assured that our housekeeping team is committed to providing a spotless environment for our guests. Your comments about the water pressure will also be addressed with our maintenance department for review. We appreciate your insights as they help us identify areas for improvement. Thank you for choosing Fairmont Pittsburgh, and we hope to welcome you back in the future for an even more enjoyable experience. Best regards, Niki Prassa Director, Front office Fairmont Pittsburgh

Customer review rating 2.5/5

Joseph K. Business - Confirmed reviews ALL

It was a nice hotel and good stay. was just expecting room to be serviced while gone for the day. 2/16-2/18. thought at least room would be picked up or bed made. i did not have do not disturb on door. was gone 2/17 from 8am until 4pm and bed not made and no new towels. i didnt not contact hotel since i was only there for one more night

Dear Joseph K., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be nice and enjoyed your stay overall. However, I regret to learn that your room was not serviced during your visit, which does not reflect our usual standards of service. It is our policy to provide room maintenance unless otherwise indicated. We appreciate your understanding and will review your comments with our housekeeping team to ensure we uphold our service expectations. Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future. Best regards, Fairmont Pittsburgh

Customer review rating 5.0/5

Rick S. Business - Confirmed reviews ALL

The only thing recommendation I have is to provide a desk lamp. If this is a standard, then it was not in the room I occupied.

Dear Rick S., Thank you for your positive feedback regarding our location, cleanliness, and staff. We appreciate your recommendation about the desk lamp and will certainly take it into consideration for future improvements. We are glad to hear that you enjoyed your stay with us. Best regards, Niki Prassa Director, Front office Fairmont Pittsburgh

Customer review rating 5.0/5

Casey F. Business - Confirmed reviews ALL

always a pleasure staying with you all. My hot water in my shower was not as hot as I hopped but not a big deal as it still was warm

Dear Casey F., Thank you for your kind words about our location and comfort. We appreciate your feedback regarding the water temperature in your shower and will take it into consideration as we continuously strive to enhance our guests' experiences. Best regards, Fairmont Pittsburgh

Customer review rating 5.0/5

Thomas W. Couples - Confirmed reviews ALL

In town overnight for a show, hotel was literally around the corner from the venue. Extremely clean, quiet room. Easy access to parking, absolutely nothing but good about this stay.Could not have asked for a better experience.

Dear Thomas W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our proximity to the venue, the cleanliness of your room, and the ease of parking. Your positive feedback means a lot to us. Best regards, Fairmont Pittsburgh

Other web-users rate our hotel

  • 344 reviews 9/10 Location
  • 783 reviews 6.1/10 Room
  • 802 reviews 7.7/10 Service
  • 52 reviews 6/10 WiFi
  • 325 reviews 4.6/10 Cleanliness
  • 75 reviews 8.2/10 Wellness Area
  • 74 reviews 4.8/10 Breakfast

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