Fairmont Pittsburgh 5 stars

Customer review rating (ALL Rating) 4.3/5 1,589 reviews

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510 Market Street, 15222 PITTSBURGH, United States

Description

Hotel extras

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Our accommodation(s)

Hotel location

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
United States

GPS:40.441487, -80.001673

Telephone
Fax +1 412-773-8810

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,589 reviews

Customer review rating 4.5/5

Rebecca C. Business - Confirmed reviews ALL

Great hotel, beautiful and comfortable.

Dear Rebecca C., Thank you for your kind words about your stay at our hotel. We are delighted to hear that you found Fairmont Pittsburgh beautiful and comfortable. Your positive feedback is greatly appreciated. Goodbye, and we hope to welcome you back soon. Sincerely, Niki Prassa Director, Front office Fairmont Pittsburgh

Customer review rating 5.0/5

Cecilia R. Solo - Confirmed reviews ALL

Accommodating and warm hospitality from the front desk, reception and concierge made it an enjoyable and lovely stay. Appreciated very much the room upgrade to a higher floor and late checkout, which made for a relaxing experience throughout. The welcome tray of wine and chocolates made me feel so welcome and made my day- they were so delicious! I was so happy to stay at the Fairmont and felt so pampered :)

Dear Cecilia R., Thank you for your kind words regarding your recent stay at Fairmont Pittsburgh. It is gratifying to learn that our team made a positive impact on your experience and that the room upgrade and late checkout contributed to your relaxation. We are delighted that you enjoyed the welcome tray of wine and chocolates, as we strive to create a memorable atmosphere for our guests. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back soon for another lovely stay. Best regards, Niki Prassa Director, Front office Fairmont Pittsburgh

Customer review rating 5.0/5

Trissi H. Business - Confirmed reviews ALL

I stay here frequently for work - this was one of my favorite so far. Staff very friendly and allowed me to check into my room early (arrived early due to flights).

Dear Trissi H., Thank you for your kind words regarding our accommodating staff. We are delighted to hear that your recent stay was one of your favorites, especially with the early check-in to suit your travel needs. Best wishes, Niki Prassa Director, Front office Fairmont Pittsburgh

Customer review rating 3.5/5

Thomas M. Couples - Confirmed reviews ALL

We received a great room upgrade. Service in restaurant and bar great. Breakfast food terrible. Our bathroom floors had a scum on them that we didn't realize until we were barefoot. We wiped them with washcloths that showed serious dirt. Started inspecting more - could write words on window film, dust everywhere - closet shelf dust got on our clothes. Nice room - just not clean. We looked at the cleaning cart in hallway and realized the use a Swiffer-like tool for the floors that had the same dirty terry cloth cover on it. So just swish everyone's bathroom floor dirt around in every bathroom. That is disgusting and unhealthy. Moving to another room wouldn't have helped, and really it was a nice sized room. Also, the master bathroom mirror was marred and cloudy and had a huge chip in the corner.

Dear Thomas M., Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Pittsburgh. We are pleased to hear that you appreciated the room upgrade and the service in both the restaurant and bar. However, it is disheartening to learn about the cleanliness issues you experienced in your room. Cleanliness is of utmost importance to us, and we regret that we did not meet your expectations in this regard. Your comments about the bathroom floors and the condition of the mirror have been duly noted and will be addressed with our housekeeping team to ensure a thorough review of our cleaning protocols. We appreciate your insights and the opportunity to improve. Your satisfaction is important to us, and we hope to provide a more positive experience in the future. Goodbye, and thank you for your understanding. Sincerely, Niki Prassa Director, Front office Fairmont Pittsburgh

Customer review rating 5.0/5

Despina R. Business - Confirmed reviews ALL

Check in was smooth and seamless. Room was excellent as always. Staff was friendly and accommodating, helpful as usual.

Dear Despina R., Thank you for your kind words regarding your recent stay. We are delighted to hear that your check-in was smooth and that our staff provided you with friendly and accommodating service. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Fairmont Pittsburgh

Other web-users rate our hotel

  • 348 reviews 9.1/10 Location
  • 782 reviews 6.3/10 Room
  • 798 reviews 7.7/10 Service
  • 52 reviews 5.8/10 WiFi
  • 322 reviews 4.7/10 Cleanliness
  • 76 reviews 5.3/10 Breakfast
  • 74 reviews 8.2/10 Wellness Area

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