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Fairmont Pittsburgh 5 stars

Customer review rating 4.6/5 2,891 reviews
Fairmont Pittsburgh
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+ 18 Services
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Hotel extras

Only LEED certified hotel in Pittsburgh and our environmental practices will appeal to todays traveller looking for a travel experience that coincides with their values. Fairmont Pittsburgh is also the only true luxury hotel in the city of Pittsburgh.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Pets allowedPaying
  • Outdoor playground for children (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
  • Tennis (Nearby)
  • Bicycles rental
  • Snow Skiing (Nearby)
Catering
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 7 meeting room(s)
  • Congresses/conventions

Hotel location

Fairmont Pittsburgh

510 Market Street
15222
pittsburgh
united states

Tel: +14127738800

Fax: (+1)4127738810

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ALLEGHENY COUNTY AIRPORT At 19.31km / 12 miles

  • By plane

    CLEVELAND HOPKINS INTL APT At 220.48km / 137 miles

  • By plane

    PITTSBURGH INTERNATIONAL APT  At 27.76km / 17.25 miles

GPS :40.441487, -80.001673

Our accommodations

Seamless technology complemented by lavish amenities in every spacious guestroom ensures that- whether the visit is for business or leisure- travelers can be fully connected and indulgently pampered.

Fairmont City View King NS

  • Max. number of persons: 2
  • Area: From 39m²

Fairmont River Ballpark QQ

  • Max. number of persons: 4
  • Area: From 39m²

Deluxe River Ballpark KNS

  • Max. number of persons: 2
  • Area: From 39m²

Deluxe Mt Washington KNS

  • Max. number of persons: 2
  • Area: From 39m²

Deluxe River Ballpark QQNS

  • Max. number of persons: 4
  • Area: From 39m²

Fairmont River Ballpark KN

  • Max. number of persons: 2
  • Area: From 43m²

River QQ Roll in Shower ADA

  • Max. number of persons: 4
  • Area: From 43m²

City King Shower Only ADA

  • Max. number of persons: 2
  • Area: From 43m²

Deluxe River QQ Shower ADA

  • Max. number of persons: 4
  • Area: From 40m²

Deluxe City King Tub ADA

  • Max. number of persons: 2
  • Area: From 43m²

Deluxe City King Shower ADA

  • Max. number of persons: 2
  • Area: From 43m²

City King Hearing Imp

  • Max. number of persons: 2
  • Area: From 43m²

One Bedroom King Suite NS

  • Max. number of persons: 2
  • Area: From 58m²

Mt Washington Suite KG NS

  • Max. number of persons: 4
  • Area: From 80m²

River View Suite King NS

  • Max. number of persons: 4
  • Area: From 80m²

Grand City View Suite

  • Max. number of persons: 4
  • Area: From 102m²

Presidential Suite

  • Max. number of persons: 2
  • Area: From 111m²

Accessible River Suite

  • Max. number of persons: 4
  • Area: From 80m²

Our restaurants and bars

FL.2

Type of cuisine: Bistro

welcome to fl.2, where unexpected details come together. a place where fresh farm eggs, locally grown produce, home baked goods, hand selected ingredients, and finely crafted cocktails are always on the menu.

Lunch

11:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ANDYS LOBBY BAR

Photo non contractuelle / Strictly non binding

Inspired by Pittsburghers Andy Warhol and Andrew Carnegie, Andy's serves delicious cocktails and food daily in a sophisticated atmosphere. Grab a seat at the bar or get comfortable in one of the lobby couches where Art Meets Industry.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 500 m²

  • Maximum capacity: 440 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Fairmont Pittsburgh

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,891 reviews

Excellent

Customer review rating 4.6/5

Will Business - 17/02/2020 Confirmed reviews ALL

Short one night stay, but was upgraded to an excellent suite. Everything was great, service excellent.

Nice place - Terrible on food and water...

Customer review rating 4.6/5

Nicole P. Business - 13/02/2020 Confirmed reviews ALL

The lobby and gym are always very good. The rooms are fine but the beds are old and too soft so you wake up in pain. There’s also not enough outlets for phones by the bed and the Wi-Fi is insecure and limited. What’s worse is over the last year the quality of room service has seriously plummeted! I’ve given it multiple tries but everything from the burger, to breakfast bread is awful. The room service is actually inedible - even the breakfast sandwich, which is pretty hard to screw up, was terrible. They also don’t give you any complimentary bottled water in the room. This is especially annoying since there is no hotel snack shop on the premises and stores all shut down in Pittsburgh by 7pm. This used to be THE place to stay but it has really gone downhill.

Dear Ms. P., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Pittsburgh. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Your feedback has gone to each respective department and is being reviewed. On the food and beverage front, please allow me to express my sincerest apologies. The Chef is addressing your feedback with In-Room food quality with his team. As for the water, our hotel does not offer free bottled water in the guest room. We do however offer our empty glass bottles which can be filled with filtered water at the end of the corridor in front of the elevators on a complimentary basis. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Tamer El-Kamel Director of Food & Beverage

Amazing getaway!

Customer review rating 4.6/5

Alexandra B. Couples - 11/02/2020 Confirmed reviews ALL

This was our first stay and we have never had nicer staff, from the lobby, to the gym/spa, as well as housekeeping. We didn’t have one bad experience with an employee. The prices are VERY reasonable and we did a nice package deal for our mini weekend getaway. We can’t wait to come back in a few weeks for another. We finally found our “home away from home” relaxation spot. Thank you to everyone at Fairmont Pittsburgh!

Dear Ms. B, Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I am so glad you had a great mini-weekend getaway and that we are your new "home away from home." That is a wonderful compliment and I will share your thanks with the team. We look forward to your return weekend. Sincerely, The Concierge at Fairmoint Pittsburgh

Great stay

Customer review rating 4.6/5

Lauren Friends - 11/02/2020 Confirmed reviews ALL

I came to Pittsburgh to visit my dear friend Bianca. We decided to have a get away weekend from our husbands and kids ! Haha. We had a great time. We ordered milk and delicious cookies to our room and talked and talked..... Room was spacious and clean. Hotel was in a nice location and staff was very helpful. Thanks for helping us have the perfect getaway weekend

Dear Lauren M., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback and thrilled you gave us so many perfect scoresl. Your scores will be shared with our staff. I enjoyed reading how much you and Biana enjoyed your getaway weekend from the husbands and kids. Milk and cookies from In-Room Dining sounds like a perfect way to enjoy the evening and bonding with your friend. Please visit us again soon. If you bring the kids and husbands, we will help you plan an amazing visit for the entire family! Sincerely, The Concierge at Fairmoint Pittsburgh

Beautiful Surroundings

Customer review rating 4.6/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

Had a lovely evening. Only disappointment was there was on jazz music in the lobby bar.

Dear Ms. N., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback and thrilled you had a lovely experience at our hotel. Your scores will be shared with our staff. I apologize that we do not offer jazz on Thursday nights. I hope you can join us in the future on a Friday and/or Saturday when we do offer jazz music. Please visit us again soon. Sincerely, The Concierge at Fairmoint Pittsburgh
Customer review rating 4.6/5

Michael M. Couples - 07/02/2020 Confirmed reviews ALL

Great location. Pet friendly. People friendly.

Dear Michael M., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I am so glad you had a nice weekend and that you enjoy that we are pet-friendly. I hope you enjoyed the homemade treats we make for our furry friends at the Concierge Desk. I saw your nice comments about Ron and Brian. I will be sure to share your kind words with both of them. Please visit us again soon. Sincerely, The Concierge at Fairmoint Pittsburgh

Great customer service during a tough situation for me and my spouse

Customer review rating 4.6/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

One of the best customer service experiences I have encountered in a while. Made us feel at home after a medical procedure at UPMC.

Dear Barry L., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I hope you are feeling better and recovering comfortably from your surgery. I am happy to read that the staff took "awesome" care of you. I will share your kind feedback with the entire team. Have a wonderful Sunday! Sincerely, The Concierge at Fairmoint Pittsburgh

Excellent customer service, beautiful location and hotel.

Customer review rating 4.6/5

Jb S. Families - 05/02/2020 Confirmed reviews ALL

Thank you to the team for contributing to a wonderful weekend for our two nieces, who we brought to the hotel for a special girls weekend. They were excited beyond measure and had a weekend they'll never forget.

Dear Arthur S., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I am so glad you enjoyed your weekend away with your nieces. We enjoyed making it a nice weekend for your family. Please visit us again soon for another stay-cation. Sincerely, The Concierge at Fairmoint Pittsburgh

Great Stay

Customer review rating 4.6/5

Kcas Business - 05/02/2020 Confirmed reviews ALL

really great hotel, walking distance to main venues and in the heart of the city. The restaurant is really good, and the facilities are comfortable with amenities that ensure that the stay is as pleasant as it can be. The staff is always very helpful and accommodating.

Dear Karla C., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I am so glad you had a great and pleasant stay! I am thrilled to read you had time to enjoy Fl.2 as well as our central location. I will share your feedback with the entire staff! Please visit us again soon. Sincerely, The Concierge at Fairmoint Pittsburgh

Great service, nice room, and a good night's sleep

Customer review rating 4.6/5

Jkclhp Business - 05/02/2020 Confirmed reviews ALL

one night stay, enjoyed room service, and slept well. Very quiet.

Dear Joel C., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I am so glad you had a great one night stay . It sounds like you had a wonderful visit as you were able to enjoy in-room dining and had a good nights sleep! Next visit I hope you can stay for multiple nights! Please visit us again soon. Sincerely, The Concierge at Fairmoint Pittsburgh
Customer review rating 4.6/5

Joseph M. Business - 04/02/2020 Confirmed reviews ALL

Despite having stayed there since the hotel was built, they never have my Accor Club Number and I always have to wait, hand them my phone with the number and enter it again.

Dear Joseph M., Thank you for staying with us at Fairmont Pittsburgh. We appreciate that you took the time to provide feedback I wanted to let you know I sent you an email to your inbox as I can see the source of the problem. It is an easy fix as it has to do with how the Travel Agent books the reservation. I look forward to resolving this issue. Sincerely, The Concierge at Fairmoint Pittsburgh

Excellent stay

Customer review rating 4.6/5

Divya A. Friends - 31/01/2020 Confirmed reviews ALL

A group of 8 friends met to celebrate the 50th bday of a dear friend. The experience was phenomenal from the reception desk to the size and cleanliness of rooms, the rest of the staff and finally the gentleman at the front desk who took several pictures suggesting multiple locations in the lobby. I’ve never had such personalized service. We live in Pgh and would love to be back soon, special celebration or not!

Dear Ms. A., Thank you for staying with us and celebrating your friends 50th birthday. I am so glad you had a phenomenal visit. Your feedback will be shared with the entire team. I will let Eric at the Concierge know you appreciated his photography skills. He enjoyed your group! I hope we see you for her 51st birthday. Eric said he will plan it for you. Warm regards, AJ Plewa Director of Front Office Operations
Customer review rating 4.6/5

Anonymous Couples - 31/01/2020 Confirmed reviews ALL

All the staff were friendly and helpful. The hotel was beautiful and enjoyed the lobby bar and entertainment. Our room and bed were very comfortable. The location was excellent.

Dear Ms. E., Thank you for staying with us and for taking the time to complete our survey. I am thrilled to read that you enjoyed Andys (lobby bar), our staff, the hotel's location, and your room. I will share your feedback with the entire hotel. Thank you for being a return guest and please visit us again soon. Have a wonderful weekend. Sincerely, The Concierge at Fairmont Pittsburgh

Fairmont PIttsburgh always delivers a great experience

Customer review rating 4.6/5

Jodi A. D. Business - 29/01/2020 Confirmed reviews ALL

Business trip, love the property, service, food and accommodations!

Dear Ms. D., Thank you for your staying with us and taking the time to complete this survey. I am thrilled to read about your great experience from the staff to the food to the hotel amenities. I will share your feedback with the entire team! I hope you visit again soon on your next business trip to Pittsburgh! In Service, The Concierge at Fairmont Pittsburgh

Christmas day

Customer review rating 4.6/5

Don D. Families - 06/01/2020 Confirmed reviews ALL

We were very pleased especially my 16 year old daughter when she saw the cookies and letter with her name on the coffee counter..That put smiles on our faces..Thank you.

Dear Mr. D., Thank you for the wonderful review. Your kinds words made me smile as well. I am so glad your daughter enjoyed her Christmas treat from the hotel. I appreciate you providing this feedback to us as this was a new idea for this year. Thank you for staying with us and have an amazing new year! Sincerely, The Concierge at Fairmont Pittsburgh

Excellent Stay

Customer review rating 4.6/5

Steve Business - 03/01/2020 Confirmed reviews ALL

We had an excellent stay with you. Good facilities and good service. Thank you.

Dear Steve C., Thank you for staying with us and for taking the time to provide feedback. I am so glad you had an excellent stay and that you enjoyed our facilities and customer service. I will share your kind words to the entire team. I hope you visit us again soon and that you had a wonderful start to the New Year! Sincerely, The Concierge at Fairmont Pittsburgh

30 Hour Getaway

Customer review rating 4.6/5

Jim S. Couples - 02/01/2020 Confirmed reviews ALL

We occasionally like to treat ourselves to a special weekend. We like to choose Fairmont Pittsburgh for its location, fine service and value.

Dear James S., I hope you had a great start to the New Year! Thank you for staying with us and for taking the time to provide feedback. I am so glad you had a nice time even if it was only 30 hours! Thank you for the kind words in regards to our value, location, and fine service. I will share your comments with the entire team. Have a great weekend and please return again for a longer visit. Sincerely, The Concierge at Fairmont Pittsburgh

Very nice quiet downtown hotel with excellent restaurant

Customer review rating 4.6/5

Michael G. Solo - 02/01/2020 Confirmed reviews ALL

All was great except check out , tv check out was not working and when I got my bill there was a charge for beverage which I never had 8 dollars.

Dear Michael G., Thank you for staying with us and for the wonderful feedback. I am so glad you enjoyed your stay and your experience at Fl.2. I will share your feedback with the team. I am sorry for the confusion in regards to the charge for our refreshment center. I spoke to the Front Desk and the charge will be reserved. Thank you for bringing it to our attention. Please allow a few days for the credit. I hope you had a wonderful holiday and that we see you again soon! Warm regards, The Concierge at Fairmont Pittsburgh

Exceptional

Customer review rating 4.6/5

Anonymous Couples - 01/01/2020 Confirmed reviews ALL

No complaints. Everything was perfect.

Dear Ryan P., We very much value your feedback regarding your past stay at the Fairmont Pittsburgh. We are so glad you had an excellent experience and appreciate that you rated us with so many perfect scores. Those scores will be shared with the team. Thank you for staying with us and we hope to see you again soon. Warm regards, The Concierge at Fairmont Pittsburgh

Spectacular

Customer review rating 4.6/5

Brian C. Couples - 01/01/2020 Confirmed reviews ALL

Clean comfortable bed. Good location. Great views. Nice minibar. Staff was accommodating. Bar at hotel is a must. Very nice place for a weekend getaway for couples. Classy but not overly classy.

Dear Brian C., Thank you for staying with us at Fairmont Pittsburgh and for the wonderful feedback. I am thrilled to read you enjoyed your room, the view, Andys, and our location! I am so glad it was a nice weekend getaway for you and your significant other. I will share your kind words with the entire team. I hope you visit again soon. Sincerely, The Concierge at Fairmont Pittsburgh
Our most recent 20 reviews

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