Fairmont Pittsburgh 5 stars

Customer review rating (ALL Rating) 4.3/5 1,571 reviews

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Description

Hotel extras

  • Centrally located riverside hotel in downtown Pittsburgh

  • Centrally located riverside hotel in downtown Pittsburgh

  • 185 spacious luxury guest rooms

  • 12,000 square feet of elegant, flexible space for events

  • Only LEED Gold certified hotel in Pittsburgh

Our accommodation(s)

Hotel location

Fairmont Pittsburgh

510 Market Street
15222 PITTSBURGH
United States

GPS:40.441487, -80.001673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,571 reviews

TripAdvisor Rating  4.4/5  1,238 reviews

Customer review rating 2.5/5

Brian K. Couples - Confirmed reviews ALL

Room was dirty.

Customer review rating 2.0/5

Daniel G. Families - Confirmed reviews ALL

The location was great. The hostess at the restaurant was very helpful with a takeout order. All staff were friendly. The edges of the room and furniture were lined with dust. Coffee cups were removed from the room after use. We called three times to get replacements which took two days. Prior to arrival, we called to set up an authorized guest. I was but on hold for 30 minutes, put in hold again for another hour, and hang up on. I called back later and this authorized guest issue was handled very well in under 5 minutes. The incidental bills is still pending, and we are still awaiting the receipt.

Customer review rating 3.0/5

Deepali T. Business - Confirmed reviews ALL

Everything good except the appliances at the rooms remains to be not working and staff keep missing room service

Customer review rating 5.0/5

Lewis H. Business - Confirmed reviews ALL

Pleasant check-in experience and the lady who checked me in & out was very sweet. The room did what it was meant to. The hotel bar was great for a nightcap - great drinks!

Customer review rating 3.0/5

Edwina B. Business - Confirmed reviews ALL

the hotel itself was nice and quiet. did not enjoy your restaurant at all fl.2 - terrible service, cold food and not a friendly atmosphere at all. upon walking in, the hostess looks us up and down and says can i help you? I asked. " is this not the restaurant?" her first thing to us should have been, " welcome to fl.2, how many in your party?" felt very uncomfortable at the moment and should have just walked out as the rest of it was not any better, a terrible server who did even say hello.

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Other web-users rate our hotel

  • 342 reviews 9.1/10 Location
  • 766 reviews 5.7/10 Room
  • 794 reviews 7.5/10 Service
  • 53 reviews 5.9/10 WiFi
  • 323 reviews 4.2/10 Cleanliness
  • 76 reviews 8.7/10 Wellness Area
  • 71 reviews 4.8/10 Breakfast

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