Fairmont Pittsburgh 5 stars

Dear Brad B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our team addressed your concerns promptly and exceeded your expectations. Your satisfaction is our priority, and we appreciate your understanding. Best regards, Fairmont Pittsburgh

Dear William M., Thank you for your kind words regarding your wedding reception at Fairmont Pittsburgh. We are thrilled to hear that our staff, particularly Hannah, provided exceptional service and met your needs. It was our pleasure to host your special event. Warm regards, Fairmont Pittsburgh

Dear Susan W., Thank you for your wonderful feedback and for taking the time to share your experience with us. We are truly delighted to know that your stay was so memorable and that our team made you feel like special guests from the moment you arrived. Your kind recognition of Erin and Venus at the Front Desk, Tim, Jennifer, and Chet in the restaurant, Christopher, our bellhop, as well as our valet team, means a great deal to all of us. I will be sure to personally share your compliments with each of them—they will be thrilled to know they made such a positive impact on your stay. We are also pleased to hear that you appreciated the cleanliness of your room, our breakfast offerings, and our sustainability efforts. It is wonderful to know these touches enhanced your overall experience. Thank you again for your generous comments and for choosing Fairmont Pittsburgh. We look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Fairmont Pittsburgh

Dear Christine S., Thank you for your feedback regarding your recent stay at Fairmont Pittsburgh. We appreciate your kind words about our staff's friendliness, particularly the bellman and Chloe in the fitness area. It is always our goal to provide exceptional service. I apologize for the challenges you encountered while trying to secure your room reservation. We understand how important it is to have your accommodations in order, especially for a special occasion such as a wedding. Your comments will be taken into consideration as we strive to enhance our communication processes. Thank you again for your review, and we hope to welcome you back in the future. Sincerely, Niki Prassa Director, Front office Fairmont Pittsburgh

Dear Ruby K., Thank you for taking the time to share your wonderful experience at Fairmont Pittsburgh. We are thrilled to hear that your son's wedding went flawlessly and that our dedicated team, especially Hannah, made such a positive impact on your stay. It is gratifying to know that the bridal suite and junior suite met your expectations and that the rehearsal dinner at FL2 was both intimate and enjoyable. We take great pride in our ability to transform our event spaces to suit our guests' needs, and it is heartening to hear that our staff's professionalism and attentiveness contributed to the success of your wedding weekend. I will ensure that your kind words are shared with the entire team. Thank you once again for choosing Fairmont Pittsburgh to celebrate this special occasion. We look forward to welcoming you back in the future. Best regards, Fairmont Pittsburgh