Fairmont Copley Plaza Boston 4 stars

Customer review rating (ALL Rating) 4.3/5 4,046 reviews

Best price
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Fairmont Copley Plaza Boston - Image 1
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138 St James Avenue, 02116 BOSTON, United States

Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Ideally located for designer shopping on Newbury Street and at Copley Place

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

Our accommodation(s)

Hotel location

Fairmont Copley Plaza Boston

138 St James Avenue
02116 BOSTON
United States

GPS:42.349263, -71.076357

Telephone
Fax +1 617-267-7668

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

OAK Long Bar + Kitchen

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,046 reviews

TripAdvisor Rating  4.5/5  4,872 reviews

Certificate of excellence 2023

The grande dame of Boston hotels is a wonderful place to stay

TripAdvisor rating 5.0/5

John T Business - TripAdvisor review

More an institution than a mere hotel, the Fairmont Copley Plaza maintains its beautiful historic rooms and facilities to the highest of standards and we stay here on our business visit to Boston every December. This year I arrived without luggage thanks to a glitch in the airline's systems, and the Fairmont team did everything they could to assist, from finding me a spare charger for my laptop to keeping a weather eye out for my luggage. A shout out goes to concierge Joe for his empathetic assistance and to Sales Coordinator Samantha for taking such good care of us both before our arrival and during our short stay.

Outstanding and Perfect Stay

TripAdvisor rating 5.0/5

robert g TripAdvisor review

My wife and I just returned from our annual Anniversary stay at the Fairmont Copley. To make it special and because of needs I do add some requests for this stay. Immediately after my requests Sales Manager Samantha Gelerman directly at the hotel contacted me and offered to assist in making this a memorable stay. Sure enough throughout our stay every request was provided for From request of a low floor room to an upgrade room to specific dining reservations to early check in and late check out and more - it was all provided and stay was Perfect! We love the hotel and all the excellent. Staff services . With the services provided, historic facility, top location in Copley Square, wonderful Oak Kitchen Restaurant and Bar directly on property, and outstanding shopping complex right next door it is just the Best hotel in Boston !

Gorgeous Hotel in a Prime Location

Customer review rating 4.5/5

Cj Business - Confirmed reviews ALL

I had a fantastic stay at the hotel! My room was ready a few hours ahead of schedule, which was a delightful surprise, and it was immaculate. Although the room lacked a refrigerator and I had to request glasses in addition to the supplied paper cups and coffee mugs, these were small inconveniences. A note mentioned that an update to their minibar was underway, which could account for the absence of the fridge. The location is excellent, with plenty to do within walking distance, including the Boston Public Library at Copley Square and several great restaurants. The Oak Long Bar on the first floor had a great vibe and delicious drinks. I highly recommend trying the "Penny Dropper," a spicy margarita. One of the highlights of my stay was the hotel's friendly black lab, who was always around to greet guests. When my flight was canceled, the hotel staff was incredibly accommodating, allowing me to stay in the same room for an additional night, which made my stay even more comfortable. The gym was quite large, with new equipment and was pretty quiet during my stay. I especially enjoyed the views of the neighboring buildings from the gym. Overall, this hotel stay felt like a vacation, even though it was a business trip. I would highly recommend this hotel to anyone looking for a great place to stay while visiting Boston.

Dear CJ, Thank you for sharing your delightful experience at Fairmont Copley Plaza Boston. We are thrilled to hear that you enjoyed your stay and appreciated our prime location alongside the immaculate condition of your room. We acknowledge the inconveniences you faced. Your feedback is valuable to us, and we are actively working on enhancing our minibar offerings. It brings us joy to know that you enjoyed the vibrant atmosphere of the Oak Long Bar + Kitchen and had a chance to indulge in our signature cocktail. Additionally, we are pleased that our staff could assist you during your unexpected flight change, providing a seamless experience. We appreciate your glowing recommendation and hope to welcome you back soon for another memorable stay. Warm regards, Fairmont Copley Plaza Boston

Good

Customer review rating 4.5/5

Abraham Business - Confirmed reviews ALL

Not much to say. Comfortable enough

Dear Abraham, Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable. Your satisfaction is important to us, and we hope to welcome you back soon for another enjoyable experience. Best regards, Fairmont Copley Plaza Boston

Good stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The stay was amazing! The hotel was beautiful and clean. The hotel bar however was awful. Not only did we have rude bartenders our guests that came to see us had an un-pleasant time.

Dear Guest, Thank you for your kind words regarding your stay and our hotel's ambiance. We regret that your experience at the bar did not meet your expectations and appreciate your feedback on the service provided. Best regards, Fairmont Copley Plaza Boston

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Other web-users rate our hotel

  • 898 reviews 9.6/10 Location
  • 1,756 reviews 5.6/10 Room
  • 1,861 reviews 8.3/10 Service
  • 22 reviews 7/10 WiFi
  • 769 reviews 7.2/10 Vibe
  • 721 reviews 7.1/10 Amenities
  • 462 reviews 5.3/10 Cleanliness
  • 160 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.