Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.4/5 4,129 reviews

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Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Hotel location

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,129 reviews

TripAdvisor Rating  4.4/5  5,017 reviews

Certificate of excellence 2025

Expensive for what it was

TripAdvisor rating 3.0/5

Fearless33501629312 TripAdvisor review

A lot of miss fires. Different room type than booked. Indifferent staff. Noisy room. Just an off stage. Was a business trip

Customer review rating 5.0/5

Christophe C. Business - Confirmed reviews ALL

Terrific, classic hotel, with many luxurious touches. Decked out for Christmas and truly beautiful!

Dear Christophe C., Thank you for your kind words regarding your recent stay at Fairmont Copley Plaza. We are delighted to hear that you enjoyed our luxurious atmosphere and festive decorations. Your satisfaction is our utmost priority, and we look forward to welcoming you back soon. Best regards, Fairmont Copley Plaza, Boston

Gtrat place got more friendly

TripAdvisor rating 5.0/5

DAVID G Couples - TripAdvisor review

We love heading down from New Hampshire during the holidays to "the big city" see the lights do some shopping and stay at the fairmont. This year we could not quite put out finger on it but overall the place got more friendly making our trip special.

Customer review rating 5.0/5

Kim F. Families - Confirmed reviews ALL

I had a puppy with me. Folks were so accommodating and helpful. And of course Cori!❤️

Dear Kim F., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team provided you and your puppy with a warm welcome and assistance. It is our pleasure to accommodate all of our guests, including their furry companions. Best regards, Fairmont Copley Plaza, Boston

Beautiful hotel, gracious service.

TripAdvisor rating 5.0/5

CourtenaySelby Friends getaway - TripAdvisor review

We had a wonderful time at the Fairmont Copley. Everything was top notch, with the exception of our room. The bathroom had saloon style doors that did not close sufficiently. In addition, the bathroom had no exhaust fan, and the only light in there was blindingly bright. The bed was positioned such that when we used the bathroom during the night, you had to turn on this glaring light which shone directly on your companion. I would suggest you look into, at the very least, installing a dimmer.

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Other web-users rate our hotel

  • 982 reviews 9.6/10 Location
  • 1,779 reviews 6/10 Room
  • 1,980 reviews 8.7/10 Service
  • 30 reviews 7.4/10 WiFi
  • 849 reviews 7.3/10 Vibe
  • 787 reviews 7.4/10 Amenities
  • 462 reviews 5.8/10 Cleanliness
  • 163 reviews 7.4/10 Breakfast

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