Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.4/5 4,271 reviews

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Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Hotel location

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,271 reviews

Customer review rating 4.5/5

Tanya P. Couples - Confirmed reviews ALL

From the glamorous entryway to the beautiful rooms, everything was amazing. The staff were friendly and accommodating. The food in the restaurant was incredible. The only thing that was not great was the beds. They were very firm and not comfortable for me. My husband thought they were fine. Everything else was perfect.

Dear Tanya P., Thank you for your kind words regarding your recent stay at Fairmont Copley Plaza. We are delighted to hear that you enjoyed our luxurious ambiance, friendly staff, and exceptional dining experience. Your insights are invaluable and will be taken into consideration as we continually strive to enhance our offerings. We hope to welcome you back for another wonderful stay in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Wesley C. Business - Confirmed reviews ALL

Had a very comfortable stay and the staff were all very friendly.

Dear Wesley C., Thank you for sharing your positive experience at Fairmont Copley Plaza. We are delighted to hear that you found your stay comfortable and appreciated the friendliness of our staff. Your feedback is invaluable to us, and we look forward to welcoming you back soon. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Joseph W. Couples - Confirmed reviews ALL

Stayed for a week as part of a medical conference

Dear Joseph W., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our attention to detail during your visit. It was a pleasure hosting you during the medical conference, and we hope to welcome you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Edward B. Families - Confirmed reviews ALL

You breakfast was exceptional with many choices, the entire staff were helpful and knowledgeable, the hotel was very nice and rooms were great.

Dear Edward B., Thank you for your kind words regarding our location, breakfast, and staff. We are delighted to hear that you found our accommodations to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Leslie G. Friends - Confirmed reviews ALL

Such a refreshing experience as soon as I walked in the door. The friendly greet and helpful staff was a shocking surprise to me. It seems as though we have lost this type of service and was very pleased to see it.

Dear Leslie G., Thank you for your kind words regarding your recent experience at Fairmont Copley Plaza. We are delighted to hear that you found our atmosphere elegant and our staff to be both friendly and professional. It is our goal to provide exceptional service, and we are pleased that your visit reflected that commitment. We look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Other web-users rate our hotel

  • 996 reviews 9.6/10 Location
  • 1,784 reviews 6/10 Room
  • 2,042 reviews 8.8/10 Service
  • 30 reviews 7.8/10 WiFi
  • 859 reviews 7.6/10 Vibe
  • 789 reviews 7.6/10 Amenities
  • 593 reviews 8/10 Food
  • 466 reviews 5.6/10 Cleanliness

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