Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.4/5 4,253 reviews

Fairmont Copley Plaza, Boston - Image 1
Fairmont Copley Plaza, Boston - Image 2
Fairmont Copley Plaza, Boston - Image 3
Fairmont Copley Plaza, Boston - Image 4

Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Hotel location

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,253 reviews

TripAdvisor Rating  4.4/5  5,038 reviews

Certificate of excellence 2025

The Fairmont Copley Plaza Saved Our Wedding!

TripAdvisor rating 5.0/5

claire c TripAdvisor review

My husband and I were set to get married at a different venue in January of 2026 with a plan to have a luncheon afterwards at the Oak Long Bar in the hotel. Our venue ended up cancelling due to a blizzard. We called the Fairmont Copley Plaza when this happened - and our event manager Denise Haddad stepped up to help us out. She upgraded our hotel room to a suite overlooking the library to have our ceremony in and allowed us to take photos throughout the hotel. The room itself was spotless, beautifully decorated and perfect for hosting a ceremony. From start to finish, Denise and the staff at the Fairmont Copley Plaza were incredibly helpful, going above and beyond to help us out. The hospitality this hotel provided was one of the best we have ever experienced. We cannot wait to book a room with them in the future - probably for our anniversary :)

Customer review rating 5.0/5

Amy A. Families - Confirmed reviews ALL

We landed the day before a major snowstorm in the city. Since we were landing very early in the morning, I had asked the front desk if it would be possible to have our room ready early. They accommodated us right away. While we were snowed in, most of the staff stayed on-site. Nevertheless, they were so helpful and kind to us, delivering room service meals and keeping the restaurant open as well as the rooms cleaned. I will definitely stay here again.

Dear Amy A., Thank you for sharing your wonderful experience at Fairmont Copley Plaza, Boston. We are delighted to hear that our team was able to accommodate your early arrival and provide exceptional service during the snowstorm. Our staff takes great pride in ensuring the comfort of our guests, and it is gratifying to know that their efforts made your stay enjoyable. We look forward to welcoming you back on your next visit. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Marc F. Families - Confirmed reviews ALL

I have stayed at The Copley dozens of times and shall look forward to returning. Thank you.

Dear Marc F., Thank you for your kind words regarding your experiences at Fairmont Copley Plaza. We are delighted to hear that you have enjoyed your stays with us and look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Lisa F. Business - Confirmed reviews ALL

great staff

Dear Lisa F., Thank you for your kind words regarding your recent stay. We are delighted to know that you found our accommodations comfortable and our staff exemplary. Your feedback is truly appreciated, and we look forward to welcoming you back in the future. Goodbye, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Harrison L. Families - Confirmed reviews ALL

The hotel staff each performed as if this was their own hotel and they were the chief executive making sure guests had the best experience.

Dear Harrison L., Thank you for your kind words regarding the exceptional service you received during your stay. We are delighted to hear that our staff made you feel valued and ensured a memorable experience. Your feedback inspires us to maintain our high standards. Goodbye and best wishes, Fairmont Copley Plaza, Boston

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,000 reviews 9.6/10 Location
  • 1,797 reviews 6/10 Room
  • 2,007 reviews 8.7/10 Service
  • 28 reviews 7.4/10 WiFi
  • 861 reviews 7.5/10 Vibe
  • 804 reviews 7.5/10 Amenities
  • 468 reviews 5.7/10 Cleanliness
  • 196 reviews 8/10 Bar

Powered by Trustyou

Our other establishments nearby

Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.5/5 (1300 reviews)

At 181 m

See the hotel
All our hotels in Boston