Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.4/5 4,221 reviews

Fairmont Copley Plaza, Boston - Image 1
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Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Hotel location

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,221 reviews

Customer review rating 5.0/5

Franci S. Friends - Confirmed reviews ALL

Nearby parking, easy checkin, spacious room all in the heart of Boston. All this plus friendly staff, elegant lobby and wonderful bar.

Dear Franci S., Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed our prime location, spacious accommodations, and the service from our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 3.5/5

Tatiana I. Business - Confirmed reviews ALL

Gorgeous lobby, and so clever of them to have a dog as a permanent resident and an attraction for guests. My sleeping room was great, but the bathroom didn't have makeup mirror and night light. My meeting was on "lower level" but it really felt like forgotten basement. The hallways carpet is so drab and worn out, it's a shock coming downstairs from that splendor.

Dear Tatiana I., Thank you for your feedback regarding your recent stay at Fairmont Copley Plaza. We are pleased to hear that you appreciated the beauty of our lobby and the charm of our canine ambassador, Cori Copley. However, we regret to learn that your overall experience wasn't perfect. We appreciate your insights into areas for improvement. Your experience is important to us, and we will consider your feedback seriously. Goodbye, Fairmont Copley Plaza, Boston

Customer review rating 3.0/5

John N. Business - Confirmed reviews ALL

The noise issues in the hotel persist and it doesn’t seem like management is doing anything to fix the problem. I was awakened at least four times throughout the night by loud people coming in from bars and restaurants throughout the night. I’d expect that from a Holiday Inn but not with Fairmont Gold

Dear Mr. N., Thank you for sharing your feedback regarding your recent stay. Your concerns have been duly noted, and we appreciate your understanding as we work to enhance our guest experience. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Colleen M. Families - Confirmed reviews ALL

nice old classic hotel

Dear Colleen M., Thank you for your kind words regarding your stay at our hotel. We are thrilled to hear that you enjoyed our prime location and appreciated the classic charm of Fairmont Copley Plaza. We look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Michael R. Business - Confirmed reviews ALL

The rooms were quiet. The location was excellent. The bed was comfortable. The Fairmont is also close enough to the Charles River to be able to run along the Charles as one is doing their morning workout.

Dear Michael R., Thank you for your positive feedback. We are delighted to hear that you enjoyed the quiet rooms, comfortable bed, and our prime location near the Charles River. We appreciate your kind words and look forward to welcoming you back for another visit. Best regards, Fairmont Copley Plaza, Boston

Other web-users rate our hotel

  • 997 reviews 9.6/10 Location
  • 1,767 reviews 6.3/10 Room
  • 2,033 reviews 8.9/10 Service
  • 29 reviews 8/10 WiFi
  • 859 reviews 7.5/10 Vibe
  • 794 reviews 7.5/10 Amenities
  • 600 reviews 7.9/10 Food
  • 469 reviews 5.8/10 Cleanliness

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