Fairmont Copley Plaza Boston 4 stars

Customer review rating (ALL Rating) 4.3/5 4,084 reviews

Best price
guarantee
Fairmont Copley Plaza Boston - Image 1
Fairmont Copley Plaza Boston - Image 2
Fairmont Copley Plaza Boston - Image 3
Fairmont Copley Plaza Boston - Image 4
138 St James Avenue, 02116 BOSTON, United States

Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Hotel location

Fairmont Copley Plaza Boston

138 St James Avenue
02116 BOSTON
United States

GPS:42.349263, -71.076357

Telephone
Fax +1 617-267-7668

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

OAK Long Bar + Kitchen

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,084 reviews

TripAdvisor Rating  4.5/5  4,888 reviews

Disappointing Gold Floor and Lounge

TripAdvisor rating 2.0/5

jtilt2008 Couples - TripAdvisor review

I deleted my first review because I hate leaving bad reviews. But I feel this is important to share. For anyone who has stayed in other Fairmont Gold floors, you probably know to expect personalized service, fresh fruit and snacks throughout the day, a nice selection of canapés and beautiful desserts in the evening, an exceptional breakfast spread in the morning, and special enhancements and surprises. Unfortunately, this gold lounge offered none of that. Breakfast was very standard. Evening canapés were just some fried food bites, Caesar salad, and a platter of meat, cheese, and vegetables. The “dessert service” was a plate of cold chocolate chip cookies. They offered canisters of snacks (candy, crackers, etc) throughout the day, which were emptied and not refilled by the evening. This wasn’t a horrible experience, but absolutely nothing like our experiences at other Fairmonts. And hard to justify the additional cost for the gold floor. I would steer clear of the gold floor and use the additional cost on a nice meal in Boston.

long awaited long weekend.

TripAdvisor rating 5.0/5

Cayorda Solo travel - TripAdvisor review

It was our first visit back to Copley in several years. We were excited but apprehensive about whether things had changed. Could the hotel be as wonderful as we remembered? The answer was a resounding YES! From the moment we were greeted until check out, the people at Fairmont did everything possible to make our stay welcoming, comfortable and memorable. Our room was made available ahead of time after we enjoyed lunch in Oak Long Bar. The valet attendant ran back to our car to retrieve the sunglasses we had forgotten. There was a slight hiccup with an overzealous service matter for which the manager called us to apologize about and rectified on the spot. It is an amazing property but one which would be only a shell without the dedicated staff who do everything possible to ensure an amazing and relaxing stay. We had such a great time, we got back home and rebooked another long weekend.

Boston Bust!

TripAdvisor rating 3.0/5

122kristic TripAdvisor review

We were very disappointed in our stay this time at the Fairmont Copley. We stayed in a 1 bedroom king suite w living room over looking Copley #233. The carpet in the room needs to be tightened there were areas it was so lose you could trip, stains on the window seat fabric, the bathroom was an ice box no heat vent in the bathroom and the window was drafty and the marble floor freezing! We stayed for 3 days. Didn’t get maid service once, or turn down service!. Day 2 I called to inquire and they stated guests have to “call” to request turn down. It’s a 5 star hotel this should be automatic, especially paying 1k a night! Maid/cleaning service we also never saw. I had to call for fresh towels, coffee k-cups, room service cart to be taken out and trash removed. The remotes didn’t work. When you pay for a luxury product you should expect excellence, it was far from this. Staff was friendly, location primo.. super let down on quality and we are chill easy going people.

Great Stay

TripAdvisor rating 5.0/5

Ken H Couples - TripAdvisor review

We recently stayed at the Fairmont Copley after spending the day at the Museum of Fine Arts. What a fantastic hotel! Our room was beautiful, clean and quiet. The Oak Room Bar and restaurant was excellent. What a beautiful hotel with great service!

Gold floor is worth every penny. Rudy is perfect.

TripAdvisor rating 4.0/5

Maureen D TripAdvisor review

The staff is exceptional, the Gold floor is definitely worth it. I would specifically like to single out Rudy, the Gold floor attendent. He is knowledgeable, as well as an exceptional problem solver. He is definitely under-employed. You have a gem with him. Multi-lingual, guest-ceneteted, and exactly what this brand needs more of. Rudy is a star.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 901 reviews 9.6/10 Location
  • 1,767 reviews 5.6/10 Room
  • 1,891 reviews 8.3/10 Service
  • 24 reviews 7.5/10 WiFi
  • 794 reviews 7.2/10 Vibe
  • 738 reviews 7.1/10 Amenities
  • 453 reviews 5.3/10 Cleanliness
  • 163 reviews 7.3/10 Breakfast

Powered by Trustyou

Our other establishments nearby

Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.5/5 (667 reviews)

At 181 m

See the hotel
All our hotels in Boston

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.