Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.4/5 4,235 reviews

Fairmont Copley Plaza, Boston - Image 1
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Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Hotel location

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,235 reviews

TripAdvisor Rating  4.4/5  5,033 reviews

Certificate of excellence 2025

Birthday Celebration

TripAdvisor rating 5.0/5

12lisajb2021 Couples - TripAdvisor review

We came to the Fairmont Copley Plaza to celebrate a birthday and were warmly welcomed by an attentive crew. During check-in Emmanuel found out that we were celebrating a birthday and promptly provided us with a free room upgrade and a treat of chocolate covered strawberries and Prosecco! What a delightful surprise. Thank you!

One of the absolute

TripAdvisor rating 5.0/5

Johncmj Couples - TripAdvisor review

We were greeted upon arrival. The desk clerk remembers our name. Our room was upgraded without even telling us. The day was absolutely perfect.

Customer review rating 5.0/5

Scott E. Couples - Confirmed reviews ALL

What particularly stood out to us was the friendliness of all the staff. Gordon, Ben, Haji, and Nicky were all SO incredibly friendly that they really made a huge difference as to how our vacation felt. We stayed for 5 nights, and even after that amount of time, we were very sad to leave. The room was also great, housekeeping was incredible (managed to make up our room very quickly any time we left it), and the breakfasts each morning were delicious. The location is also spectacular, and gave us a solid home while visiting Boston. We also loved the property dog, Cori, and the decorations for Christmas were gorgeous!

Dear Scott E., Thank you for sharing your positive experience at Fairmont Copley Plaza. We are delighted to hear that you enjoyed our prime location, beautiful environment, and the warmth of our staff. It is wonderful to know that Gordon, Ben, Haji, and Nicky left a lasting impression on your stay, and we will certainly share your kind words with them. We are pleased that you found your room comfortable and the housekeeping service to your satisfaction. It is also gratifying to learn that our breakfast offerings contributed to your enjoyable mornings. We appreciate your compliments about our festive holiday decorations and our beloved property dog, Cori. Thank you once again for your thoughtful review. We look forward to welcoming you back to Fairmont Copley Plaza on your next visit to Boston. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 3.5/5

Ed G. Families - Confirmed reviews ALL

Always enjoy Copley Plaza, but miss turndown service. Also, toilet paper holder in room was improvised and inadequate-spindle did not fit and repeatedly popped out. Not what one would expect at your hotel.

Dear Ed G., Thank you for your feedback regarding your recent stay. We appreciate your comments, as these do not reflect our usual standards. Your observations will be taken into consideration as we strive to enhance our guest experience. Sincerely, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Lynda K. Friends - Confirmed reviews ALL

Very comfortable and price wasn’t outrageous!

Dear Lynda K., Thank you for your positive feedback. We are pleased to hear that our convenient location and comfort contributed to your enjoyable experience during your event. We look forward to welcoming you back to Fairmont Copley Plaza, Boston in the future. Best regards, Fairmont Copley Plaza, Boston

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Other web-users rate our hotel

  • 1,004 reviews 9.6/10 Location
  • 1,801 reviews 6.1/10 Room
  • 2,015 reviews 8.7/10 Service
  • 29 reviews 7.3/10 WiFi
  • 858 reviews 7.5/10 Vibe
  • 805 reviews 7.5/10 Amenities
  • 470 reviews 5.7/10 Cleanliness
  • 175 reviews 7.5/10 Breakfast

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