Fairmont Copley Plaza, Boston 4 stars

Customer review rating (ALL Rating) 4.5/5 4,096 reviews

Fairmont Copley Plaza, Boston - Image 1
Fairmont Copley Plaza, Boston - Image 2
Fairmont Copley Plaza, Boston - Image 3
Fairmont Copley Plaza, Boston - Image 4

Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Home of OAK, a trendy brasserie serving farm-to-table cuisine for breakfast, lunch, dinner

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

  • 25,000 square feet of fully-appointed Renaissance-inspired meeting and event space.

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 46'/117 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or Courtyard View

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 46'/117 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The lounge offers access to dedicated concierge staff. Rooms are elegantly designed with the chic, sophisticated traveler in mind exuding a modern feel with classic influences to ensure a relaxing stay. Features - WiFi, Nespresso Coffee, safe.

  • Views:

    City View or Courtyard View

Max. number of persons
5
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The lounge offers access to dedicated concierge staff. These spacious rooms offer the BEST VIEW overlooking Trinity Church and Boston Public Library. Each room offers a club chair and ergonomic work space. Features - Nespresso, safe.

  • Views:

    City View or Park view

Max. number of persons
5
Area
From 35 m² / 376 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Features - Grab bars at shower and toilet, roll-in shower with seat, detachable shower head, clearance under sink, height adjusted peep hole and accessible work space. In room safe.

  • Views:

    Courtyard View

Max. number of persons
3
Area
From 38 m² / 409 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Wheelchair access, grab bars at tub and toilet, detachable shower head, clearance under sink, height adjusted peep hole and fire alarm strobe lights. Features - lounge access with dedicated concierge staff, Nespresso Coffee, safe.

  • Views:

    Courtyard View

Max. number of persons
5
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

FAIRMONT GOLD ONE BEDROOM SUITE 1 King, 800SF, 74SM, Lounge Access with breakfast, Best View

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

ONE BEDROOM SUITE 1 King, 800SF, 74SM, Separate Living Room, View of Boston Public Library

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

PRESIDENTIAL SUITE 1 King, 1600SF, 148SM, Bedroom, living room, and dining room, Best View

This suite consists of three rooms - a living room with a decorative fireplace, a dining room with seating for 10 and a large bedroom with a chaise lounge for enjoying the view of beautiful Boston Public Library.

  • Views:

    City View or Park view

Max. number of persons
3
Area
From 147 m² / 1582 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Towel bar or rack no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

STUDIO 1 King 415 sq ft 38 m ² accessible tub with grab bars, spacious room

  • Bottled water
  • Coffee/tea making facilities
  • Ice Machine
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Toilet with side and rear grab bars
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Chromecast
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Fairmont Copley Plaza, Boston

138 St James Avenue
02116 Boston
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 383 rooms
  • 18 rooms for people with reduced mobility
  • 28 connecting rooms
  • 383 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Executive Lounge

Wi-Fi

  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • WiFi at the hotel Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Children Additional charge
  • Breakfast à la carte Additional charge

Business

15 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Rooftop Fitness Center and Deck

  • On site

Sports and leisure

Gym

  • On site
  • Near the property
  • Indoor parking
  • Public
  • Parking pricing: 65.72 € 74 USD Per day

Day & Event Valet Parking $45USD

Additional charge

Parking information

  • Near the property
  • Parking pricing: 39.97 € 45 USD Per day

Night Valet Late Fee $30USD

Additional charge

Parking information

  • Near the property
  • Parking pricing: 26.64 € 30 USD Per day

Savor the best of Boston from the comfort of your guest room. Fairmont Copley Plaza’s in-room dining features elevated classics and local New England flavors, from fresh seafood to seasonal favorites, all crafted with exceptional care and service.

Recently voted "#1 Hotel Bar," OAK Long Bar + Kitchen offers an unforgettable food and beverage experience in one of the most iconic dining rooms in the city. It features exceptional craft cocktails, classic American wines, and a local and seasonal menu.

Experience an opulent breakfast at OAK Long Bar + Kitchen, where farm-to-table elegance meets artfully restored ambiance. Delight in our Classic Benedict with lobster or savor the Bread Pudding French Toast with vanilla apple butter and maple syrup.

Fairmont Copley Plaza Boston offers complimentary on-site fitness facilities, 3,000 square-foot, downtown rooftop health club overlooking Back Bay. The hotel offers yoga mats by request in-guestroom or in the Health Club.

From the elegant intimacy of the Venetian Room to the palatial splendor of the Grand Ballroom, with its exquisite details, sparkling crystal chandeliers, and gilded, Boston brides have a wealth of elegant options for their special wedding day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,096 reviews

Customer review rating 4.0/5

Tiffany J. Solo - Confirmed reviews ALL

Dear Tiffany J., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found the check-in and check-out process to be seamless. Your satisfaction is our priority. Goodbye and best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Lawrence M. Families - Confirmed reviews ALL

Dear Mr. M., Thank you for your kind words regarding our staff's friendliness. We take great pride in providing exceptional service to our guests and are delighted to hear that you had a positive experience during your stay. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 3.5/5

Eileen P. Families - Confirmed reviews ALL

Dear Eileen P., Thank you for your feedback regarding your recent stay with us. We appreciate your comments about our location. However, we regret to hear that your experience did not meet your expectations. Your insights are valuable in helping us enhance our services. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Colleen S. Families - Confirmed reviews ALL

Dear Colleen S., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your breakfast at the Gold Lounge. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.0/5

Kelly B. Business - Confirmed reviews ALL

Dear Kelly B., Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated the beauty of our historic hotel. However, we regret to learn that noise disturbances impacted your experience. We will take your comments into consideration as we strive to enhance our guests' comfort. Best regards, Fairmont Copley Plaza, Boston

Dear Tiffany J., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and found the check-in and check-out process to be seamless. Your satisfaction is our priority. Goodbye and best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Lawrence M. Families - Confirmed reviews ALL

Staff were super friendly.

Dear Mr. M., Thank you for your kind words regarding our staff's friendliness. We take great pride in providing exceptional service to our guests and are delighted to hear that you had a positive experience during your stay. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 3.5/5

Eileen P. Families - Confirmed reviews ALL

Fine.

Dear Eileen P., Thank you for your feedback regarding your recent stay with us. We appreciate your comments about our location. However, we regret to hear that your experience did not meet your expectations. Your insights are valuable in helping us enhance our services. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Colleen S. Families - Confirmed reviews ALL

Great location, friendly staff. We enjoyed the breakfast at the gold lounge. The staff there were great.

Dear Colleen S., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your breakfast at the Gold Lounge. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.0/5

Kelly B. Business - Confirmed reviews ALL

Overall, it was a nice stay however, earplugs were needed at night due to my window facing a loading dock with beeping and booms at night. Also, I heard a baby crying in the room next door. So the noise at night was a problem.

Dear Kelly B., Thank you for your feedback regarding your recent stay. We are pleased to hear you appreciated the beauty of our historic hotel. However, we regret to learn that noise disturbances impacted your experience. We will take your comments into consideration as we strive to enhance our guests' comfort. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Allison L. R. Business - Confirmed reviews ALL

Gorgeous lobby, clean functional rooms

Dear Allison L. R., Thank you for your kind words regarding our prime location, stunning lobby, and the cleanliness of our rooms. We are delighted to know that you had a pleasant experience at Fairmont Copley Plaza. We look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Sheri D. Solo - Confirmed reviews ALL

Christian was do professional and so kind. I have a son named Christian who passed away and your front desk Christian wrote a kind note and made me feel so welcome. Thank you!!!

Dear Sheri D., Thank you for sharing your touching experience with Christian at our front desk. It is heartwarming to hear that his kindness made your stay more welcoming during such a personal time. Your feedback is greatly appreciated. Goodbye and best wishes, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Jamie A. Business - Confirmed reviews ALL

From the moment I checked in, the staff was so helpful and friendly.

Dear Jamie A., Thank you for your kind words regarding our customer service. We are delighted to hear that our staff made your check-in experience enjoyable. Your feedback is greatly appreciated and inspires us to continue providing exceptional service. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 1.0/5

Edana N. Families - Confirmed reviews ALL

so disappointing. Called ahead to arrange the addition of a birthday welcome amenity. upon check in, no welcome or birthday amenity was in our room. after speaking with the front desk twice and asking about the amenity, we were told it would be delivered. it never was. staff was unfriendly and told us we would not need a reservation for the in-house restaurant. we arrived and were told there was no availability for our entire stay for dinner. room was incredibly dirty and nothing was done after communicating that to staff. we have been longtime Fairmont presidential and Accor members and this was by far the worst stay we have ever had. we had to return to Boston at the end of our stay due to flight issues and booked with a competitor to avoid another experience like this.

Dear Edana N., Thank you for sharing your feedback regarding your recent stay at Fairmont Copley Plaza. I sincerely apologize for the disappointments you experienced during your visit. We strive to provide a welcoming atmosphere, and it is regrettable that this was not reflected in your interactions. Your concerns are valuable, and I will ensure they are communicated to the appropriate teams for future improvement. Thank you for your long-standing loyalty as a Fairmont and Accor member, and I hope you will consider giving us another chance in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 1.5/5

Nick M. Business - Confirmed reviews ALL

Extremely disappointed with the lack of welcome note in the room (nothing whatsoever)and lack of upgrade. I understand upgrade is subject to availability but a discussion at check-in would have helped

Dear Nick M., Thank you for your feedback. We are pleased that our location met your expectations. However, we regret that your experience was marred by the absence of a welcome note and the missed opportunity for an upgrade discussion during check-in. Your comments are noted for improvements. Goodbye, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Leland B. Business - Confirmed reviews ALL

Wonderful, friendly staff. Hotel was perfect for our event. Will return!

Dear Leland B., Thank you for your kind words regarding our staff and customer service. We are delighted to hear that our hotel met your expectations for your event. We look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 3.0/5

James J. Couples - Confirmed reviews ALL

Three couples booked Princess Cruise with hotel state in Boston and also Quebec city in Boston two or three couples had very nice upgrading rooms. Well we the third couple had a standard room which took away from an extra great experience.

Dear James J., Thank you for sharing your feedback regarding your recent stay with us. I regret to learn that your room assignment did not meet your expectations during your trip. We aim to provide memorable experiences for all our guests and appreciate your insights. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Lisa W. Couples - Confirmed reviews ALL

Our room was quiet, clean and very comfortable.

Dear Lisa W., Thank you for your kind words regarding your stay at Fairmont Copley Plaza. We are delighted to hear that you found our hotel to be the best and most convenient in Boston, and that you enjoyed the comfort and cleanliness of your room. Warm regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Jeffrey H. Friends - Confirmed reviews ALL

Everything was very nice, but our experience at the bar war not good. Service was slow and we felt like it didn’t matter if we were there or not. Otherwise the rest of the service we received was very good.

Dear Jeffrey H., Thank you for your kind words about our hotel. Your feedback is invaluable, and I assure you that we will continue to strive for excellence in all areas of service. Goodbye, Fairmont Copley Plaza, Boston

Customer review rating 5.0/5

Lisa E. Business - Confirmed reviews ALL

This hotel was amazing! Definitely not your cookier cutter modern hotel. Amazing details make this place beautiful. The rooms are very comfortable.

Dear Lisa E., Thank you for your kind words regarding the unique beauty of our hotel and the comfort of our rooms. It is a pleasure to know that you appreciated the details that make Fairmont Copley Plaza special. We look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Vincent C. Solo - Confirmed reviews ALL

The hotel is well located from the Amtrak South Station, making it an easy walk to the hotel if arriving by train. Although the hotel room I stated in shows its age, the hotel itself is beautiful, and the dining experience was great.

Dear Vincent C., Thank you for your feedback regarding your recent stay at Fairmont Copley Plaza. We are pleased to hear that our location and dining experience met your expectations. We appreciate your comments about the room's condition, and we continuously strive to maintain the beauty of our property. Your insights are invaluable in helping us enhance our guest experience. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 3.0/5

Lisa M. Business - Confirmed reviews ALL

The hotel’s location is very convenient. However, heating has been an issue during each stay. The hotel staff explains that maintenance work is being conducted in various areas of the property and recommends turning off the thermostat. Instead, they simply provide a space heater. I recognize this is an older property however it would appear they would make the necessary updates to their HAV system, especially considering the nightly rate of the room.

Dear Lisa M., Thank you for your feedback regarding your recent stays at Fairmont Copley Plaza. We are pleased to hear that you appreciated our prime location. However, we sincerely apologize for the issues you have encountered during your visits. Your comments will be shared with our management team as we strive to enhance our guest experience. Thank you for your understanding and for choosing to stay with us. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 2.5/5

Byron G. Business - Confirmed reviews ALL

Service was exceptional. Food was exceptional. In desperate need of a complete renovation.

Dear Mr. G., Thank you for your kind words regarding our public areas and exceptional service. We appreciate your feedback on the condition of the rooms and will take it into consideration as we continuously strive to enhance our guests' experiences. Goodbye, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Justin M. Friends - Confirmed reviews ALL

After an initial hiccup with our room and bedding staff acted swiftly to resolve the issue and the rest of our stay was perfect - all staff are lovely helpful and fun. It’s a superb place and so well located slap bang in the middle of all activity and entertainment. The bar is unreal, lots of activity and immense fun.

Dear Justin M., Thank you for your kind words regarding our staff and the location of Fairmont Copley Plaza. I am delighted to hear that our team was able to address the initial concern with your room promptly and that the remainder of your stay was enjoyable. We pride ourselves on providing exceptional service and creating a lively atmosphere, particularly in our bar. We look forward to welcoming you back for another memorable experience. Best regards, Fairmont Copley Plaza, Boston

Customer review rating 4.5/5

Ceri H. D. Business - Confirmed reviews ALL

very good - no issues except that the automated mini-bar incorrectly charged me for three items on my rapid check out - but this was quickly rectified by reception desk staff

Dear Ceri H. D., Thank you for your positive feedback. I am pleased to hear that our reception desk staff promptly resolved the issue with your mini-bar charges during your rapid check-out. We appreciate your understanding and look forward to welcoming you back in the future. Best regards, Fairmont Copley Plaza, Boston

Other web-users rate our hotel

  • 999 reviews 9.7/10 Location
  • 1,712 reviews 6.7/10 Room
  • 1,984 reviews 8.7/10 Service
  • 29 reviews 7/10 WiFi
  • 847 reviews 7.6/10 Vibe
  • 791 reviews 7.5/10 Amenities
  • 603 reviews 7.8/10 Food
  • 449 reviews 6.5/10 Cleanliness

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