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Fairmont Copley Plaza 4 stars

Customer review rating 4.5/5 8,137 reviews

ALLSAFE approved hotel

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Fairmont Copley Plaza
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+ 17 Services

Hotel extras

  • Labeled ALLSAFE

  • Ideally located for designer shopping on Newbury Street and at Copley Place

  • Trendy brasserie serving farm-to-table cuisine for breakfast, lunch and dinner

  • 13 meeting rooms for everything from board meetings to ballroom galas

  • Rooftop fitness center and outdoor deck with stunning Back Bay views

Hotel location

Fairmont Copley Plaza

138 St James Avenue
02116 boston
united states

Tel: +16172675300

Fax: (+1)6172677668

Check-in from 16h00

Check out up to 11h00

  • By plane

    GEN EDWARD LAWR LOGAN INTL APT  At 4.83km / 3 miles

  • By plane

    MANCHESTER AIRPORT  At 80.47km / 50 miles

  • By plane

    THEODORE FRANCIS GREEN STATE APT At 96.56km / 60 miles

GPS :42.349263, -71.076357

Hotel services

OAK Long Bar + Kitchen

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte
    • Room service
  • Room service
    • Cold snacks
    • Hot meals
  • No Meeting room
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 383 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • 383 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • Arabic
    • English
    • Chinese Mandarin
    • Spanish
    • French
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas Additional charge
    • High Speed WiFi
    • WiFi at the hotel Additional charge
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Overnight Valet Parking $65USD Additional charge
    • Near the property
    • Public
  • Rooftop Fitness Center
    • On site

Our accommodation(s)

Our 4-star Boston hotel offers 366 sophisticated guest rooms and 17 lavish suites. Each one is made for relaxation with a 46-inch TV and a Keurig coffee maker. For modern accommmodations steeped in local history in Boston's Back Bay. Guestrooms feature business amenities as well as more common amenities like 46" LCD HDTV, telephone, hair dryer, minibar, plush bathrobes, digital safe, windows that open Keurig Coffee and more. All guestrooms and suites are non-smoking.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 566

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 580 people

Find out more

Our guest reviews for
Fairmont Copley Plaza

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,137 reviews

TripAdvisor Rating 4.5/5

4,231 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Consistently Great!

Customer review rating 5.0/5

Kathleen O. Friends - 11/10/2021 Confirmed reviews ALL

My grandparents actually met for the first time in your grand ballroom many, many years ago. I am from the Boston area now living in Sarasota, Fl. I was playing tour guide to (6) of my friends who have never been to Boston. I told them how beautiful the Copley and the Oak Room are. All agreed that both far exceeded their expectations.

Well Located, Friendly Staff, Nice Hotel

Customer review rating 4.0/5

Anonymous Families - 10/10/2021 Confirmed reviews ALL

We came for University graduation and had an enjoyable family stay.

Beautiful Hotel, good service, would come back.

Customer review rating 5.0/5

Lord D. R. Business - 09/10/2021 Confirmed reviews ALL

Very nice.

Well located, quality ammenities, excellent service

Customer review rating 4.5/5

Emmanul D. Business - 09/10/2021 Confirmed reviews ALL

Perfect in quality, location, service. Would hVe preferred more in-dining choices and a room book for all services, tv menus and remote were not responsive.

Wonderful location ! within walking distance of many amenities

Customer review rating 5.0/5

Denyse O. Couples - 08/10/2021 Confirmed reviews ALL

Lovely hotel, with old world charm ! Attentive friendly staff from the doormen to the GM. Comfortable, clean rooms. And of course, there is Cory, the hotel's 4-legged goodwill ambassador -: always there to greet with a smile.

Lovely stay

Customer review rating 4.5/5

Jean Couples - 08/10/2021 Confirmed reviews ALL

The hotel is very special. Our room was well- appointed; however we did think the room was a bit small.

Good location

Customer review rating 4.0/5

Anonymous Couples - 08/10/2021 Confirmed reviews ALL

This hotel is in a great location and very nice. It is on the older side so you do hear everyone in the hallway and outside which late at night was slightly annoying but other than that it was a great stay.


Customer review rating 2.5/5

Barbara S. Families - 08/10/2021 Confirmed reviews ALL

hotel was fine. My room was absolutely awful. I could hear everything in the hallway. I had to get several new keys made over 48 hours because they didnt work. The location was good.

I have higher expectations for Fairmont

Customer review rating 1.5/5

Antoinette L. Couples - 08/10/2021 Confirmed reviews ALL

Value fir my money. I have higher expectations of Fairmont. One person doing three jobs. Although Jay was outstanding, no one greeted us, we loaded our own bags from the car, Jay had to go to the bar and get drinks for us because everything was closed, Jay even had to park the car. The room was just ok. It was not what I had hoped for and I had asked for an upgrade. And one of the nights Saturday, I would have been charged over $700 fir it.

Most impressive is the make up my room each day

Customer review rating 4.5/5

Ivan B. Business - 07/10/2021 Confirmed reviews ALL

Meal functions very impressive

Clean and convenient

Customer review rating 4.5/5

Kelly S. L. Business - 07/10/2021 Confirmed reviews ALL

Excellent experience

Fine overall

Customer review rating 3.5/5

Dr R. D. Business - 07/10/2021 Confirmed reviews ALL

I utilized a certificate I had won for a charity for this stay. The room was supposed to have a separate sitting area on the gold floor. It never did. 1st room was on 5th floor and there were dirty dishes outside the room upon checking and athletic clothes on the desk that were not ours. The toilet also ran all night. When we requested to move they did move us to the gold floor but in a slightly smaller room, again without the separate sitting area that was offered for the certificate. However, the people working the gold floor were great

extremely satisfied

Customer review rating 5.0/5

Kimberly R. Families - 07/10/2021 Confirmed reviews ALL

We were there for a wedding and the location and people were very friendly and helpful.

NIce stay in a very nice place

Customer review rating 4.0/5

R G. H. Couples - 07/10/2021 Confirmed reviews ALL

good staff greeted us at the door and went well from there. housekeeping was top notch and on their job(s).

Customer review rating 3.5/5

John Couples - 07/10/2021 Confirmed reviews ALL

As a platinum member I am a loyal guest at your properties. The Fairmont in Copley Sq. Is no exception. Beautiful property and location in Boston. Not sure what was going on this past Friday and weekend but there was constant banging and noise above us (like banging and moving furniture??) that was very disturbing. In retrospect I should have changed my room. Beyond that everything else was great.

Customer review rating 4.5/5

Clark D. Couples - 07/10/2021 Confirmed reviews ALL

We enjoyed our stay overall. The room was great and the service by the staff in the gold lounge was exceptional. We will stay here again when we next return to Boston.

Dissatisfied with room

Customer review rating 0.5/5

Anonymous Friends - 06/10/2021 Confirmed reviews ALL

I was very disappointed with the room, especially given the price and advertisement as a high quality hotel. The room itself is quite old, with carpet torn in multiple places, including the entry to the bedroom, which I almost tripped on a few times. The closet door was jammed. The bathroom door stopper was broken and left on the floor with the sharp part sticking out which I almost stepped on. The bathrobe hanging up in the bathroom was dirty. I would certainly not recommend this hotel to anyone.


TripAdvisor rating 5.0/5

2travelclever Family - 27/09/2017 TripAdvisor review

Gorgeous antiquated building in a convenient area. Close to shopping and sightseeing. The lobby hosted a nice restaurant with a generous selection on its menu. Service at the hotel was also excellent.

Dear 2travelclever, Thank you for taking the time out to write your positive review about our hotel. We are elated that you enjoyed your stay with us and we look forward to many more future visits from you! Best regards, Vanessa Kuo Internet Marketing Manager

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