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ALL LOYALTY PROGRAMME
Makkah Al Mukarramah — the Blessed City, the Holiest City in Islam — is the destination that hundreds of millions of Muslims across the world orient themselves toward in prayer five times each day, and toward which they aspire to journey at least once in their lifetime in the sacred obligation of Hajj. The city that the Prophet Muhammad (peace be upon him) was born in, from which Islam spread across the earth, and at whose heart the Holy Kaaba — the cubic structure that is the qiblah of every mosque on earth — stands at the centre of Al Masjid Al Haram, the Grand Mosque and the largest mosque in the world. For every Muslim who arrives in Makkah, the first sight of the Kaaba from within the Haram is an experience of spiritual power beyond any other — a moment that pilgrims describe as one of the most profound and transformative of their lives. The city receives millions of pilgrims for the annual Hajj pilgrimage in Dhul Hijjah and tens of millions more for Umrah throughout the year.
Al Masjid Al Haram — the Grand Mosque surrounding the Holy Kaaba — is, self-evidently, the defining experience of every visit to Makkah, the Tawaf circumambulation of the Kaaba and the Sa'i walking between the hills of Safa and Marwa being the foundational acts of both Umrah and Hajj. The mosque's capacity has been expanded to accommodate over two million worshippers simultaneously, its soaring minarets and the enormous shade structure above the Mataf creating one of the most extraordinary architectural environments on earth. Jabal an-Nour — the Mountain of Light — to the northeast of the city, with the cave of Hira where the Prophet received the first Quranic revelation, is one of the most significant sites in Islamic history, its steep climb rewarded by a cave of profound historical resonance. Jabal Thawr to the south, where the Prophet sheltered during the Hijra, is equally significant for the spiritually engaged pilgrim. The Museum of the Grand Mosque's history near the Abraj Al Bait complex illuminates the mosque's extraordinary architectural evolution across fourteen centuries. Raffles Makkah Palace with its 24/7 butler services, and free Health Club & Spa access provides the most luxurious proximity to the Holy Haram. Swissôtel Al Maqam Makkah with its panoramic Kaaba and Haram views and two direct access routes to the Haram is 100 metres from the mosque. Makkah Clock Royal Tower - A Fairmont Hotel offers Kaaba view rooms steps from the Holy Kaaba within the iconic Clock Tower complex.
For pilgrims seeking reliable, well-located accommodation close to Al Masjid Al Haram at accessible prices, the ibis Styles and Mercure hotels in Makkah offer exactly this. ibis Styles Makkah provides proximity to the Holy Masjid al Haram with a free shuttle service to the mosque, indoor car parking, and a lobby café — the essential facilities that make a comfortable Umrah or Hajj base at a price accessible to pilgrims from across the global Muslim community. The free shuttle service in particular is a significant practical benefit, eliminating the physical challenge of the walk to the Haram for pilgrims who may be arriving after long international journeys or who need to conserve energy for the rigours of the pilgrimage rites themselves. Mercure Makkah Aziziah offers 10-minute access to Masjid Al Haram with a 24-hour complimentary shuttle service running continuously — the round-the-clock availability reflecting the all-hours character of Makkah's spiritual life, where pilgrims may wish to attend prayers at any hour of the day or night — alongside proximity to shopping and available public transport for wider city navigation.
In Makkah, five-star luxury is defined by a combination of proximity to the Holy Kaaba, the quality of Kaaba or Haram views from the rooms, and the service culture that allows pilgrims to focus completely on their spiritual obligations with every practical concern attended to. Raffles Makkah Palace is the ultimate premium expression — 24/7 butler services available for every guest, digital iPad check-in and check-out for seamless arrival and departure, the Sleep Serenity Rituals programme for genuine physical restoration between sessions of worship, and free access to the Health Club and Spa making it a comprehensively facilitated luxury pilgrimage hotel in Makkah. Makkah Clock Royal Tower - A Fairmont Hotel within the iconic Abraj Al Bait Clock Tower — one of the tallest buildings in the world and the most architecturally distinctive structure in the Makkah skyline — offers Kaaba view rooms of extraordinary visual privilege, steps from the Holy Kaaba, with free Wi-Fi and full breakfast. Mövenpick Hotel & Residence Hajar Tower Makkah sits just steps from the Holy Kaaba with elegant rooms and suites offering partial Haram and Kaaba views and a world-class restaurant.
Swissôtel Al Maqam Makkah delivers an outstanding value proposition in the central precinct of Makkah — two direct access routes to the Haram, panoramic Kaaba and Haram views from rooms, connection to the Clock Towers Complex and Makkah's biggest shopping mall, 100 metres from the Haram gate, and family-friendly facilities including treats for young guests. Pullman ZamZam Makkah provides spacious rooms and suites moments from Al Masjid Al Haram with partial Kaaba views and connection to a shopping arcade of international brands. Swissôtel Makkah offers easy access to both the Holy Haram and Abraj mall with 24-hour room service. Novotel Makkah Thakher City provides an excellent family-oriented mid-range hotel with three dining restaurants, an in-house mosque, shuttle service to and from the Haram, and seven meeting and events rooms.
While Makkah's primary visitor profile is religious pilgrimage, the city sustains a significant professional and commercial infrastructure serving the annual Hajj and Umrah operations — one of the world's largest annual logistical undertakings — alongside the construction, hospitality, and public services sectors that manage and develop the city's extraordinary capacity. Novotel Makkah Thakher City is an explicitly business-equipped hotel in Makkah — seven meeting and events rooms alongside three dining restaurants, shuttle service to the Haram, and professional event infrastructure making it well suited to the operational meetings, training programmes, and small corporate events that the hospitality and pilgrimage services industries generate in the city. Swissôtel Al Maqam Makkah and Raffles Makkah Palace serve corporate visitors with the Haram precinct's most prestigious hotel addresses, while Novotel Residences Makkah suits extended-stay business visitors who need the self-contained flexibility of a residence configuration for longer Makkah assignments.
Makkah welcomes enormous numbers of families each year — Umrah is frequently the first international journey many Muslim families make together, and Hajj is the defining family pilgrimage of a lifetime. The city's hotels have developed comprehensive family facilities in response, and the Accor hotels reflects this strongly. Novotel Makkah Thakher City is perfect for families — three dining restaurants, an in-house mosque allowing prayers without leaving the property, a shuttle service to the Haram, and the Novotel brand's reliable family room configurations making it one of the most logistically smooth family pilgrimage bases in the portfolio. Swissôtel Al Maqam Makkah is family-friendly accommodation with treats for young guests, two direct Haram access routes, and connection to the city's largest shopping mall — giving families the full range of daily needs within easy reach. Mövenpick Hotel & Residence Hajar Tower Makkah with its residence configurations and convenient laundry services suits families on longer stays who need the domestic infrastructure that apartment-style living provides.
As in Madinah, proximity to the central sanctuary is the paramount consideration in Makkah — and specifically, proximity to Al Masjid Al Haram and a view toward or of the Holy Kaaba. The Abraj Al Bait Clock Tower complex houses the most coveted Haram-facing hotel addresses in the world: Raffles Makkah Palace, Makkah Clock Royal Tower - A Fairmont Hotel, Swissôtel Al Maqam Makkah, and Swissôtel Makkah are all within the Clock Tower complex or its immediate vicinity, 100 metres or less from the Haram gates. Pullman ZamZam Makkah and Mövenpick Hotel & Residence Hajar Tower Makkah are also in the central Haram precinct. ibis Styles Makkah is close to the Haram with a free shuttle. Mercure Makkah Aziziah is 10 minutes from the Haram with a 24-hour shuttle. Novotel Makkah Thakher City in Thakher City has a shuttle service to the Haram. Novotel Residences Makkah provides a residence configuration option.
King Abdulaziz International Airport in Jeddah, approximately 75 kilometres from central Makkah, is the primary international gateway for pilgrims travelling to the holy city — the Haramain High Speed Railway connecting Jeddah airport directly to Makkah in approximately 30 to 40 minutes being the most convenient transfer for arrivals wishing to reach the Haram precinct without road traffic delays. All Accor hotels in Makkah can help arrange airport transfers from both KAIA and the Makkah Haramain Railway station, and all central precinct properties are within a short taxi or transfer ride from the station. During Hajj season, the Saudi Ministry of Hajj and Umrah coordinates transfer arrangements through the official Hajj packages — individual pilgrims and Umrah groups arriving year-round have full access to the Haramain Railway and to private transfer services that all hotels can facilitate.
The Makkah Metro — a dedicated pilgrimage transport system serving the Hajj season's five main sites including Mina, Arafat, and Muzdalifah — and the Haramain High Speed Railway connecting Makkah to Jeddah, Madinah, and Jeddah Airport provide the city's principal public transport connections. For daily access to Al Masjid Al Haram throughout the year, the most practical options are the hotel shuttle services provided by Novotel Makkah Thakher City, ibis Styles Makkah, and Mercure Makkah Aziziah — the latter running 24 hours to accommodate the around-the-clock rhythm of pilgrimage. The central precinct properties — Raffles Makkah Palace, Makkah Clock Royal Tower - A Fairmont Hotel, Swissôtel Al Maqam Makkah, Swissôtel Makkah, Pullman ZamZam Makkah, and Mövenpick Hotel & Residence Hajar Tower Makkah — are within walking distance of the Haram gates.
Ever visitor's Makkah itinerary centres on Al Masjid Al Haram and the Holy Kaaba — and the central precinct Accor hotels place guests in immediate walking proximity. The Mataf — the circumambulation area around the Kaaba — is metres from Raffles Makkah Palace, Makkah Clock Royal Tower - A Fairmont Hotel, Swissôtel Al Maqam Makkah, Swissôtel Makkah, Pullman ZamZam Makkah, and Mövenpick Hotel & Residence Hajar Tower Makkah. The Zamzam Well and the Mas'a corridor for Sa'i are within the Haram precinct accessible from all central hotels. The Abraj Al Bait shopping mall is connected to Swissôtel Al Maqam Makkah. Jabal an-Nour (Hira Cave) is approximately 5 kilometres by road from the central precinct — accessible by taxi from any hotel. The Makkah Museum and the historic sites of the city are accessible from all properties by taxi or hotel transport.
All Accor hotels in Makkah offer on-site dining — all halal and non-alcoholic in keeping with the sacred character of the city and Islamic law. Novotel Makkah Thakher City operates three authentic dining restaurants as a core feature of its offer. Mövenpick Hotel & Residence Hajar Tower Makkah operates a new world-class restaurant with an exceptional dining experience in the Hajar Tower steps from the Kaaba — the Mövenpick culinary tradition applied to one of the world's most extraordinary restaurant addresses. Swissôtel Al Maqam Makkah provides dining connected to the Clock Towers Complex and its extensive restaurant options. Makkah Clock Royal Tower - A Fairmont Hotel serves breakfast from 6:00am — the earliest start time reflecting Fajr prayer timing — alongside its full dining programme. ibis Styles Makkah operates a lobby café. All hotels can assist with arranging Ramadan iftar and suhoor dining arrangements during the holy month.
The Makkah Accor hotels provide amenities specifically calibrated to pilgrimage travellers. Free Health Club and Spa access is at Raffles Makkah Palace. Spa and pool facilities are available at multiple properties. Fitness centres are confirmed across the portfolio. 24/7 butler services at Raffles Makkah Palace. Digital iPad check-in at Raffles Makkah Palace. In-house mosque at Novotel Makkah Thakher City — allowing prayers without leaving the property. Free Haram shuttle services at ibis Styles Makkah and 24-hour complimentary shuttle at Mercure Makkah Aziziah. Laundry and pressing services at Mövenpick Hotel & Residence Hajar Tower Makkah and Makkah Clock Royal Tower - A Fairmont Hotel. Shopping mall direct access at Swissôtel Al Maqam Makkah and Pullman ZamZam Makkah. All properties provide free Wi-Fi and can assist with Umrah guidance, Hajj coordination, Ziyarah tours to Jabal an-Nour, Jabal Thawr, and the Makkah Museum, and Haramain Railway connections to Madinah.
Indoor car parking is available at ibis Styles Makkah. Swissôtel Makkah notes limited available parking slots. Given the extreme pedestrian density around the Haram precinct — particularly during Hajj, Umrah peak season, and Ramadan when the area around Al Masjid Al Haram becomes one of the most densely populated places in the world — the shuttle services, walking access from central precinct hotels, and the Haramain Railway are strongly recommended over private vehicle travel in the immediate Haram area. Confirm specific parking arrangements directly with each property at the time of booking.
Breakfast is available at Accor hotels in Makkah, with the pre-dawn suhoor meal during Ramadan being a particularly important service that several properties specifically accommodate. Makkah Clock Royal Tower - A Fairmont Hotel serves breakfast from 6:00am — the early start reflecting the importance of nourishment after Fajr prayer for pilgrims whose morning begins before dawn with worship. Novotel Makkah Thakher City serves breakfast across its three dining restaurants, with the family-oriented spread suited to pilgrim groups of all sizes. Mövenpick Hotel & Residence Hajar Tower Makkah delivers a quality breakfast befitting the Mövenpick culinary tradition in a location steps from the Kaaba. Raffles Makkah Palace provides a refined breakfast experience as part of its comprehensive butler-serviced luxury offer.
Novotel Residences Makkah is the dedicated residence-configuration property — its apartment-style rooms providing the self-contained living arrangements that families on longer Umrah stays, extended pilgrimage groups, and repeat visitors to Makkah throughout the year particularly value. Mövenpick Hotel & Residence Hajar Tower Makkah explicitly combines hotel and residence style accommodation — its residence units offering kitchen facilities and apartment-style living in one of the most privileged positions in the Haram precinct, steps from the Holy Kaaba. The laundry and pressing services noted as a highlight reflect the practical needs of pilgrim families on extended stays who need reliable garment care for their ihram and daily wear. Swissôtel Al Maqam Makkah and Pullman ZamZam Makkah both offer spacious suite configurations that function effectively as apartment-style accommodation for family pilgrim groups.
The ALL Accor loyalty programme is available across all Accor hotels in Makkah, allowing members to earn points on stays and eligible dining — and redeem them at any Accor hotel worldwide. Whether staying at ibis Styles Makkah for an accessible Umrah base or at Raffles Makkah Palace for a once-in-a-lifetime Hajj stay with 24/7 butler service, every night builds membership status and points balance. Book your hotel in Makkah directly through the ALL Accor app or at ALL.com to secure the best available rate alongside your full member entitlements in Al Mukarramah, the Blessed City.
Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.
