Swissôtel Al Maqam - Tower F 5 stars

Customer review rating 4.3/5 5,577 reviews

+ 7 Services
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Hotel extras

  • Free Wi-Fi

  • Easy access to Haram.

  • Laundry & Ironing services

  • 24 Hours room services

  • Family Rooms

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • 1 restaurant(s)
Information message

Due to the current situation, we inform you that our hotel is temporarily closed.

Hotel location

Swissôtel Al Maqam - Tower F

King Abdul Aziz Endowment
Tower F,Ibrahim Al-Khaleel St.
21955
al maqam
saudi arabia

Tel: +9660

Fax: (+966)0

Check-in from 16h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INTERNATIONAL At 160.93km / 100 miles

GPS :21.429729, 39.828369

Our accommodations

Swissôtel Al Maqam Makkah genuine and contemporary 1,624 rooms and suites carry an embracing atmosphere to provide the serenity and peace of mind you need. 5 Accommodation options and 3 breath-taking views ensuring a very spiritual and unique stay with unmatched tranquillity.

Classic Room Twin City View

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft

Classic Room Twin Haram View

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft

Classic Room Twin Partial Kaaba View

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft

Premier Twin Bed Kaaba View

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft

Junior Suite Haram View

  • Max. number of persons: 4
  • Area: From 75 / 807 sq ft

Junior Suite Kaaba View

  • Max. number of persons: 4
  • Area: From 77 / 829 sq ft

Residential Suite Haram View

  • Max. number of persons: 4
  • Area: From 94 / 1012 sq ft

Family Suite Haram View

  • Max. number of persons: 4
  • Area: From 177 / 1905 sq ft

Classic Room Twin

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft

Family Suite

  • Max. number of persons: 4
  • Area: From 177 / 1905 sq ft

Residential Suite

  • Max. number of persons: 4
  • Area: From 94 / 1012 sq ft
Rooms

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Swissôtel Al Maqam - Tower F

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,577 reviews

good saty

Customer review rating 4.3/5

Mohamed F. A. A. Families - 18/02/2020 Confirmed reviews ALL

excellent location and service

Dear Mr. Mohamed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

v good stay

Customer review rating 4.3/5

Salaheldin S. Families - 17/02/2020 Confirmed reviews ALL

Very good, I enjoyed

Dear Mr. Salaheldin, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Very good

Customer review rating 4.3/5

Fayyaz Couples - 17/02/2020 Confirmed reviews ALL

Like service

Dear Mr. Fayyaz, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

The hotel is well located and we have a good stay but the cleaning of tables in the restaurant is not as expected

Customer review rating 4.3/5

Prof. E. S. Families - 17/02/2020 Confirmed reviews ALL

Check is annoying. Cleaning staff in the restaurant are not doing their work to the expected level. Others are very good.

Dear Mr. Elsayed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Great Stay

Customer review rating 4.3/5

Tariq Z. K. Families - 14/02/2020 Confirmed reviews ALL

It was my second stay and I found it extremely comfortable and convenient. The breakfast needs improvement as it doesn't have variety !

Dear Mr. Tariq, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Perfect in all aspects

Customer review rating 4.3/5

Shadi M. Families - 14/02/2020 Confirmed reviews ALL

It was a nice experience from check in to check out

Dear Mr. Shadi, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management
Customer review rating 4.3/5

Altaf M. Families - 12/02/2020 Confirmed reviews ALL

Room not allocated as per registered. Later requested to change the room as per requested and done, loss the time for changed. Wheel chair booked during booking but after several request till check-out wheel chair not available.

Dear Altaf M., Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

is good

Customer review rating 4.3/5

Md S. I. Families - 12/02/2020 Confirmed reviews ALL

We have good experience about your Hotel because w e three rims staying your hotel last on year. Everything OK but on problem for breakfast. Every morning present same food and I have discus with other country people which are there, so every person has suggest change the breakfast menu system.

Dear Mr. Shahidul Md, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Well located and luxurious

Customer review rating 4.3/5

Mahmoud H. Families - 11/02/2020 Confirmed reviews ALL

Amazing view of Kaaba and very close to Haram. Staff were so polite and helpful. Staff at the restaurant were so busy so they delay when you ask for their help but they have one Egyptian waiter who was so helpful brining our tea but overall experience was superb and will definitely rebook it again

Dear Mr. Mahmoud, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Well Location & View

Customer review rating 4.3/5

Tachta Families - 10/02/2020 Confirmed reviews ALL

Very nice hotel for Umroh

Dear Mr. Tachta, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Good Location & Cooperative Staff

Customer review rating 4.3/5

Bilal Z. Couples - 07/02/2020 Confirmed reviews ALL

Everything was great! Location is amazing few meters from Haram. Kabba View Room provides an exceptional spiritual experience. Food Court in clock tower has plenty of options. Breakfast in Al Khairat Restaurant has variety of options, staff is great but there is a need to increase and be attentive to making up tables and attending to guest on tables. Room was great, pillows were painfully uncomfortable. Toilet didn't had hair dryer.

Dear Mr. Bilal, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Well located

Customer review rating 4.3/5

Faruk S. Couples - 04/02/2020 Confirmed reviews ALL

Your rooms very clean everything requested is provided like tea water etc.

Dear Mr. Faruk, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Very nice over all

Customer review rating 4.3/5

Mohammad U. Couples - 04/02/2020 Confirmed reviews ALL

Loved the haram view

Dear Mr. Mohammad, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Best location.

Customer review rating 4.3/5

Adnan A. K. Couples - 04/02/2020 Confirmed reviews ALL

This was our 4th stay at this property. We love the location. It is a minute walk to the haram. The staff is excellent. Now some of the staff at the restaurant remember us & always arrange hot tea at the breakfast.

Dear Mr. Adnan, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Everything good

Customer review rating 4.3/5

Ahmed M. Families - 04/02/2020 Confirmed reviews ALL

It was a fantastic day everyone & everything were gone smoothly thanks

Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Over All gud experience..

Customer review rating 4.3/5

Hafiz R. Families - 04/02/2020 Confirmed reviews ALL

Staff's are all good, especially in reception Mr. Yasar was very friendly, the room was very clean and the service provided was excellent, breakfast was gud and the best part is the view of Holy Kabba and location was best....

Dear Mr. Hafiz, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Good stay

Customer review rating 4.3/5

Dr S. J. Z. Families - 04/02/2020 Confirmed reviews ALL

There should be especial discount for frequent customers

Dear Mr. Syed, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Well located and well maintained great stay

Customer review rating 4.3/5

Ayesha Families - 04/02/2020 Confirmed reviews ALL

I would surely use the same hotel

Dear Mr. Riyaz, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again. Yours sincerely The Management

Well located and close to everything.

Customer review rating 4.3/5

Tayeb L. Couples - 30/01/2020 Confirmed reviews ALL

Service is not good . I called service 2/3 times to give me coffee in room . But no one gave me coffee . Besides bell man Shaheen is awesome person . He is very helpful man . I wish his promotion in the job . Thank you .

Dear Mr. Arzina, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management

Everything was just great

Customer review rating 4.3/5

Yehia E. Solo - 29/01/2020 Confirmed reviews ALL

“Everything is just perfect in the place, let's begin with the most important thing which is praying and going down from the Room to the Haram, it only takes you 10 min to be inside the roof of the Holy Mosque. Each set of floors has 6 elevators, so I think there is more than 18 elevator to take you anywhere. I had problems before with the set of elevators I take before with other hotels, as I had to take 3 of them to reach the ground floor. Rooms are very nice equipped with everything, 2 big queen beds, with a TV and lots of Drawers, 2 closets with a Safe and Laundry service. Katel with Tea and Coffee, a desk lots of Lights around you L, a controllable quite air-condition. A Controllable volume for the inside Speakers of Haram. Toilets are cool, A disposable razor , I used it. Well it's 5 star for sure. Room service was good, check in was busy as usual as it was a weekend on Friday. The Breakfast was amazing”

Dear Mr. Yehia, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon! Yours sincerely The Management
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