Swissôtel Al Maqam - Tower F 5 stars

Customer review rating 4.3/5 5,382 reviews
+ 7 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

Location ( Abraj Al Bayt Complex) : steps away from Grand Mosque, Dedicated Entrance, Premier Kaaba units. The biggest restaurant in the Middle East, capacity 2500 people max, Easy accessibility with dedicated entrance.

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
Catering
  • 1 restaurant(s)

Hotel location

Swissôtel Al Maqam - Tower F

King Abdul Aziz Endowment
Tower F,Ibrahim Al-Khaleel St.
21955
al maqam
saudi arabia

Tel: +9660

Fax: (+966)0

Check-in from 16h00

Check out up to 12h00

  • By plane

    KING ABDULAZIZ INTERNATIONAL At 160.93km / 100 miles

GPS :21.429729, 39.828369

Our accommodations

Classic Room Twin City View

  • Max. number of persons: 3
  • Area: From 34

Classic Room Twin Haram View

  • Max. number of persons: 3
  • Area: From 40

Classic Room Twin Partial Kaaba View

  • Max. number of persons: 3
  • Area: From 40

Premier Twin Bed Kaaba View

  • Max. number of persons: 4
  • Area: From 40

Junior Suite Haram View

  • Max. number of persons: 4
  • Area: From 75

Junior Suite Kaaba View

  • Max. number of persons: 4
  • Area: From 77

Residential Suite Haram View

  • Max. number of persons: 4
  • Area: From 94

Family Suite Haram View

  • Max. number of persons: 4
  • Area: From 177

Classic Room Twin

  • Max. number of persons: 3
  • Area: From 34

Family Suite

  • Max. number of persons: 4
  • Area: From 177

Residential Suite

  • Max. number of persons: 4
  • Area: From 94

Junior Suite City View

  • Max. number of persons: 4
  • Area: From 81
  • Views: City side *

* Subject to availability

Our restaurants and bars

AL KHAIRAT RESTAURANT

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Swissôtel Al Maqam - Tower F

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

5,382 reviews

Fairly Satisfied

Customer review rating 4.3/5

Mohammad F. B. Families - 04/12/2019 Confirmed reviews ALL

The Hotel experience was extremely fabulous, BUT on the travel day the security did not allow my car driver to pass in the parking area to collect us, I had repeatedly requested and gave them my car no , but they just neglected my requests

Dear Mr. Mohamed Faraz, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Excellent

Customer review rating 4.3/5

Riz Couples - 03/12/2019 Confirmed reviews ALL

It was great

Dear Mr. Razi, Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam - Tower F. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, meanwhile, I assure you that we will contact you at the soonest to hear from you and do the needful, We look forward to welcoming you in the near future and have the pleasure of serving you once again.

Eng. Mr

Customer review rating 4.3/5

Murad A. B. Families - 03/12/2019 Confirmed reviews ALL

Excelent

Dear Mr. Murad, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Reasonable, affordable, good desk service but the room size/beds were not provided as promised during reservation at booking.com

Customer review rating 4.3/5

Naveed Families - 03/12/2019 Confirmed reviews ALL

Very convenient location Clean and tidy place Lifts were in good working order Staff was helpful Our only concern was that we were not provided with a bigger room with more beds despite clearly knowing the size of our family including three children.

Dear Mr. Naveed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Sherif mahmoud

Customer review rating 4.3/5

Sherif Families - 03/12/2019 Confirmed reviews ALL

Excellent

Dear Mr. Sherif, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

extremely satisfied

Customer review rating 4.3/5

Ahmed D. Families - 03/12/2019 Confirmed reviews ALL

excellent

Dear Mr. Ebtisam, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Bad experience

Customer review rating 4.3/5

Faris A. Families - 03/12/2019 Confirmed reviews ALL

Bad experience

Dear Faris A., Thank you for taking the time to tell us about your experience at the Swissôtel Al Maqam. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

It was wonderful Experience.

Customer review rating 4.3/5

Stayed W. F. E. W. F. L. ❤. W. L. S. Couples - 03/12/2019 Confirmed reviews ALL

Booking within no time 10/10 Room housekeeping 10/10 Breakfast 10/10. All officials behaviour 10/10 Wifi little s. 7/10 Everything was available in washroom except comb (hair brush ) Next time i will prefer swissotel surely.

Dear Mr. Mohammed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!
Customer review rating 4.3/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

It was a very pleasant stay. The location and its way to haram are superb.

Dear Mr. Shahid, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

It was amazing and sure i will come again as soon as possible

Customer review rating 4.3/5

Siham A. Families - 03/12/2019 Confirmed reviews ALL

We really enjoyed staying at swissotel al maqam .. the staff were so kind with us .. the room is very clean and the view was just amazing .. i even refused to sleep i just good want to see the beauty of the view .. The breakfast was excellent, we had many choices and variety of dishes... Thanks a lot for everything and i will always book the same hotel whenever i plan to come to umra ...

Dear Mr. Siham, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

It was so short but i was satisfied enough

Customer review rating 4.3/5

Rana K. Families - 03/12/2019 Confirmed reviews ALL

The room was clean and comfortable The staff were friendly and helpful It was a short but good experience

Dear Mr. Ahmed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

One of the best hotels I ever stayed at.

Customer review rating 4.3/5

Amir K. Couples - 03/12/2019 Confirmed reviews ALL

Without any doubt one of the best hotels I ever stayed at. All staff well trained polite and very friendly. Was felt welcomed from the moment I walked in. Had few problems when checking in but the mater was dealt very professionally by Baleegh Bokhari who from the beginning was honest and explained exactly what went wrong and that to me won the trust of the hotel. He took on the issue and resolved it without any delays I like to Thank him very much for all his help and his team. Will be visiting Swissôtel very soon InshaAllah and would highly recommend this hotel to everyone.

Dear Mr. K., Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Very satisfied, professional and courteous people.

Customer review rating 4.3/5

M. Families - 03/12/2019 Confirmed reviews ALL

Excellent. Elevator directly going out from lobby to Haram which I prefer when I stay in any clock towers. Plus management & staff take care and go beyond to make it more satisfying.

Dear Mr. Nabeel, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Perfect

Customer review rating 4.3/5

Nanil L. Families - 02/12/2019 Confirmed reviews ALL

Verry Good

Dear Mr. Nabil, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!
Customer review rating 4.3/5

Reem S. Families - 02/12/2019 Confirmed reviews ALL

Excellent location to Haram, welcoming reception, high end rooms and services. We were upgraded to Haram view in a kind gesture for being loyal guests, which we much appreciated.

Dear Mr. Reem, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

A perfect Umrah stay

Customer review rating 4.3/5

Anonymous Friends - 02/12/2019 Confirmed reviews ALL

The overall experience was very satisfactory

Dear Mr. Micha, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Excellent experience

Customer review rating 4.3/5

Mohamed A. Solo - 02/12/2019 Confirmed reviews ALL

It was awesome I Love the location, staff members were very very helpful and nice. I Will come back again and I recommend it to all my friends

Dear Mr. Mohamed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!
Customer review rating 4.3/5

Anonymous Families - 02/12/2019 Confirmed reviews ALL

Very nice and

Dear Mr. Ahmed, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Marvelous

Customer review rating 4.3/5

Shamsudeen G. Families - 02/12/2019 Confirmed reviews ALL

Is quite a memorable one, honestly is really a great experience staying with my wife and kid, we all enjoyed it there

Dear Mr. Shamsudeen, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!

Superb

Customer review rating 4.3/5

Kamran Families - 02/12/2019 Confirmed reviews ALL

Overall it was good to stay in this hotel. Only comment is not to convert twin room to a quadruple room.

Dear Mr. Kamran, Thank you for choosing Swissotel Al Maqam Makkah hotel for your stay in Makkah and we are glad to hear that you have enjoyed your stay with us. Looking forward to welcoming you back to our hotel very soon!
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in al maqam