Swissôtel Al Maqam Makkah 5 stars

Name: Swissotel Al Maqam Makkah, Hotel in Makkah - ALL
Address: King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, Al Maqam, 21955, SA
Telephone: +966125775800
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 7,837 reviews

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King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, Saudi Arabia

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Swissôtel Al Maqam Makkah

Swissotel Al Maqam Makkah, newly renewed in 2025, is the latest addition to the Clock Towers Complex, offering a modern sanctuary in the heart of the holiest city. With 1,623 partially renovated rooms and suites, the hotel blends contemporary design with enhanced hospitality. Guests enjoy breathtaking views of the Kaaba, Haram, and city, while exclusive private entrances from Um Al Qura Tunnel and Ibrahim Al Khaleel Street provide seamless access to the Holy Mosque for an unparalleled stay.

Swissôtel Al Maqam Makkah, part of the iconic Clock Towers Complex, is just steps from the Holy Mosque, offering prestige and convenience. Stay in this landmark destination and enjoy seamless access with exceptional hospitality. Swissôtel Al Maqam Makkah stands directly across from the Holy Kaaba, offering two direct access points to the Holy Mosque for a seamless and privileged journey. Guests can enjoy a spiritually enriching stay, creating profound and unforgettable memories.

Swissôtel Al Maqam Makkah is the perfect destination for Hajj, Umrah, or a peaceful family retreat. Experience comfort and spirituality. A journey of devotion awaits.

Experience the most thrilling stay in a cosy atmosphere with your family at Swissotel Al Maqam Makkah staying right before Masjid Al-Haram will allow you to perform your Umrah and make the best of your time while enjoying your luxurious stay .

Dr. Mohamed Talaat, Hotel Management

At Swissôtel Al Maqam Makkah, hospitality is our essence. Welcoming, safeguarding, and caring for our guests is at the heart of everything we do. We create a warm and inviting atmosphere, ensuring every guest feels valued and comfortable. Our dedicated team delivers exceptional hospitality and personalized service, exceeding expectations. To uphold the highest standards of safety and well-being, we maintain rigorous hygiene protocols and enhanced cleaning measures, ensuring peace of mind.

Hotel extras

Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city
Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .
Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.
Located 100m steps away from Haram granting our guests a privileged and convenient passage.
take pride in providing a family-friendly accommodation with treats for young guests.

Our accommodation(s)

Room

Classic Room Twin Bed No View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Twin Bed City View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Twin Bed Partial Haram View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Triple Bed Partial Haram View

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)

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Room

Classic Room Twin Partial Kaaba View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple beds Partial Kaaba view

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)

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Room

Premier Room Twin Bed kaaba View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Premier Room Triple Beds kaaba View

4 pers. max
40 m² / 430 sq ft

Bedding 3 x Single bed(s)

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Room

Executive 2 bedroom Suite Partial Haram

5 pers. max
177 m² / 1905 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Room

Classic Room Quad Bed City View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)
Views: City View

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Room

Classic Room Quad Bed No View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Quad Bed Partial Haram View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Quad Partial Kaaba View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Triple Bed City View

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)
Views: City View

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Room

Premier Room King Bed Kaaba View

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed Partial Haram View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed City View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Classic Room King Bed No View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed Partial Kaaba View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite No view

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite City View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Junior Suite Partial Haram View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Partial Kaaba View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Kaaba View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view or LandmarkView

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Suite

Family Suite No View

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive 2 bedroom Suit King Bed No View

5 pers. max
166 m² / 1786 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Suite

Family Suite Partial Haram

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive 2 bedroom Suit King Bed City View

5 pers. max
166 m² / 1786 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

See availabilities

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.4193199, 39.82421

+966 12 577 5800

Hotel services

Check-in from 06:00 PM - Check out up to 02:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Al Khairat Restaurant

Enjoy a wide variety of international and oriental dishes in a unique atmosphere at Al Khairat Restaurant and spend unforgettable times with family and friends at unforgettable gatherings.

Masharif Restaurant

Indulge yourself in a picturesque vicinity of Masharif Tea Lounge and relish a selection of mouth-watering delicious patisseries and tea and coffee assortments. Embrace the genuine ambience of our Tea Lounge while enjoying the culinary delights.

Grab & Go

is a convenient, quick-service outlet designed for guests on the move. Offering a variety of fresh, high-quality snacks, beverages, and light meals, it's the perfect choice for those looking for a delicious bite without the wait.

Swiss Express

The Swiss Express concept introduces a new food and beverage outlet to the hotel, catering to guests of all ages who prefer quick service and convenient snacks. This venue offers high-quality food and beverages, emphasizing freshness.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 7,837 reviews

Na-ime L. Families - 3/10/2026 Confirmed reviews ALL

Very good.. Will come back again!!

Dear Guest, Thank you for your rate. It warms our hearts to know that you had a stay full of vitality at Swissotel Al Maqam Makkah. It’s our pleasure to serve you, and we look forward to your next visit. Best regards, Swissotel Al Maqam Makkah.

Usaid A. Friends - 3/9/2026 Confirmed reviews ALL

The stay was the same as usual Decent and the hotel does the job The only issue was checking in Tired after flight delays and uncertainty about cancellation due to the issues with Iran etc All I wanted was to be able to check in and get some good rest Upon arrival we were told that systems are down and we were unable to check in It took a whole hour before we were seen to I found this shocking to say the least

M R. Families - 3/9/2026 Confirmed reviews ALL

Nice place,comfort

Tetamu yang dihormati, Semoga Allah menerima segala amal jariah anda. Terima kasih kerana menyuarakan pendapat anda, dan kami gembira kerana kebersihan restoran dan hotel kami telah memuaskan hati anda. Kami berharap dapat melayani anda pada kunjungan anda yang seterusnya. Salam sejahtera, Swissotel Al Maqam Makkah

Achmad A. Couples - 3/9/2026 Confirmed reviews ALL

I got early check in during my stay at Makkah.

Dear Achmad, May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our check-in process have got your satisfaction. We look forward to serving you during your next visit. Kind regards, Swissotel Al Maqam Makkah.

Shoeb A. P. Couples - 3/8/2026 Confirmed reviews ALL

The primary advantage of staying at the Swissôtel Al Maqam is the significantly improved transit experience compared to other properties in the Clock Tower. The hotel features two internal elevator banks exclusive to its guests, which drastically reduces the wait times that usually plague this building. While this does mean the walk to the Haram is slightly further than some neighboring towers, the ease of getting in and out of the hotel makes it a very fair trade-off. Our stay began on a high note when we were granted a room upgrade due to my Accor Gold status. The room offered a perfect, unobstructed view of the Haram, which truly added to the spiritual experience of the trip. However, this positive start was dampened in the evening when we received a formal notice stating that, due to the hotel being overbooked, we were required to check out strictly at 12:00 PM to avoid additional charges. It appeared this notice was sent to every room without any consideration for elite status. For a Gold member who typically expects a bit more flexibility, or at least a more personalized communication regarding late checkout, this felt like a significant service gap. Regarding the dining, the breakfast was certainly high-quality and enjoyable, though it didn't quite reach the level of the spread at the Mövenpick Makkah. The variety was notably smaller in comparison, which is something to keep in mind if you are choosing between the two based on culinary experience. Overall, while the logistics and views are superior at Al Maqam, the service lacks that extra touch of status recognition that truly defines a premium stay. It’s a solid choice for its efficiency, but there is definitely room for improvement in how they manage their loyal guests during peak periods.