Swissôtel Al Maqam Makkah 4 stars

Name: Swissotel Al Maqam Makkah, Hotel in Makkah - ALL
Address: King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, Al Maqam, 21955, SA
Telephone: +966125775800
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 8,467 reviews

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King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, Saudi Arabia

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Swissôtel Al Maqam Makkah

Swissotel Al Maqam Makkah, newly renewed in 2025, is the latest addition to the Clock Towers Complex, offering a modern sanctuary in the heart of the holiest city. With 1,623 partially renovated rooms and suites, the hotel blends contemporary design with enhanced hospitality. Guests enjoy breathtaking views of the Kaaba, Haram, and city, while exclusive private entrances from Um Al Qura Tunnel and Ibrahim Al Khaleel Street provide seamless access to the Holy Mosque for an unparalleled stay.

Swissôtel Al Maqam Makkah, part of the iconic Clock Towers Complex, is just steps from the Holy Mosque, offering prestige and convenience. Stay in this landmark destination and enjoy seamless access with exceptional hospitality. Swissôtel Al Maqam Makkah stands directly across from the Holy Kaaba, offering two direct access points to the Holy Mosque for a seamless and privileged journey. Guests can enjoy a spiritually enriching stay, creating profound and unforgettable memories.

Swissôtel Al Maqam Makkah is the perfect destination for Hajj, Umrah, or a peaceful family retreat. Experience comfort and spirituality. A journey of devotion awaits.

Experience the most thrilling stay in a cosy atmosphere with your family at Swissotel Al Maqam Makkah staying right before Masjid Al-Haram will allow you to perform your Umrah and make the best of your time while enjoying your luxurious stay .

Dr. Mohamed Talaat, Hotel Management

At Swissôtel Al Maqam Makkah, hospitality is our essence. Welcoming, safeguarding, and caring for our guests is at the heart of everything we do. We create a warm and inviting atmosphere, ensuring every guest feels valued and comfortable. Our dedicated team delivers exceptional hospitality and personalized service, exceeding expectations. To uphold the highest standards of safety and well-being, we maintain rigorous hygiene protocols and enhanced cleaning measures, ensuring peace of mind.

Hotel extras

Stay directly beside the Haram courtyards for a seamless five-prayer experience.
Enjoy the world's most beautiful views of the Holy Kaaba and Masjid Al Haram.
Experience a refreshed stay with elegant rooms and uplifting sacred ambience.
Perfect for families, children, and women seeking a serene Umrah stay.
Taste delicious international and oriental dishes at one of the area's best buffets.

Our accommodation(s)

Room

Classic Room Twin Bed No View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Twin Bed City View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Twin Bed Partial Haram View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Triple Bed Partial Haram View

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)

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Room

Classic Room Twin Partial Kaaba View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple beds Partial Kaaba view

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)

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Room

Premier Room Twin Bed kaaba View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Premier Room Triple Beds kaaba View

4 pers. max
40 m² / 430 sq ft

Bedding 3 x Single bed(s)

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Room

Executive 2 bedroom Suite Partial Haram

5 pers. max
177 m² / 1905 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Room

Classic Room Quad Bed City View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)
Views: City View

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Room

Classic Room Quad Bed No View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Quad Bed Partial Haram View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Quad Partial Kaaba View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Triple Bed City View

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)
Views: City View

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Room

Premier Room King Bed Kaaba View

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed Partial Haram View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed City View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Classic Room King Bed No View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed Partial Kaaba View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite No view

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite City View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Junior Suite Partial Haram View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Partial Kaaba View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Kaaba View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view or LandmarkView

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Suite

Family Suite No View

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive 2 bedroom Suit King Bed No View

5 pers. max
166 m² / 1786 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Suite

Family Suite Partial Haram

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Executive 2 bedroom Suit King Bed City View

5 pers. max
166 m² / 1786 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

See availabilities

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.4193199, 39.82421

+966 12 577 5800

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Al Khairat Restaurant

Enjoy a wide variety of international and oriental dishes in a unique atmosphere at Al Khairat Restaurant and spend unforgettable times with family and friends at unforgettable gatherings.

Masharif Restaurant

Indulge yourself in a picturesque vicinity of Masharif Tea Lounge and relish a selection of mouth-watering delicious patisseries and tea and coffee assortments. Embrace the genuine ambience of our Tea Lounge while enjoying the culinary delights.

Grab & Go

is a convenient, quick-service outlet designed for guests on the move. Offering a variety of fresh, high-quality snacks, beverages, and light meals, it's the perfect choice for those looking for a delicious bite without the wait.

Swiss Express

The Swiss Express concept introduces a new food and beverage outlet to the hotel, catering to guests of all ages who prefer quick service and convenient snacks. This venue offers high-quality food and beverages, emphasizing freshness.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 8,467 reviews

Labidi N. Families - 8/17/2026 Confirmed reviews ALL

Riyaz P. Families - 8/16/2026 Confirmed reviews ALL

Dear Riyaz, Thank you for sharing your sincere feedback about our location, staff service and room size. We are happy to hear that you had a Swiss vitality stay. We will surely pass your feedback to Ms. Haya personally to keep up the amazing work. We appreciate your time and hope to serve you again soon. Best regards, Swissotel Al Maqam Makkah.

Reema H. Families - 8/16/2026 Confirmed reviews ALL

Dear Reema, Thank you for sharing your positive thoughts about our location, view, breakfast buffet and staff service. We are honored to host you at Swissotel Al Maqam Makkah. We can’t wait to welcome you back. Kind regards, Swissotel Al Maqam Makkah

Panat N. Families - 8/16/2026 Confirmed reviews ALL

Everything else was good, and I generally had a pleasant stay. However, I would like to raise a serious concern regarding an incident that occurred at midnight. At approximately 12:00 midnight, while my family and I were already asleep, a member of the housekeeping staff came to our room and knocked on the door. As I was sleeping, I initially assumed that he would leave after receiving no response. However, he continued knocking three times, eventually waking me up and forcing me to get out of bed to answer the door. I have stayed with your hotel chain many times and have always trusted your brand to respect guests’ privacy and personal time. However, this was the first time I have ever experienced housekeeping coming to my room and knocking on the door at midnight. I find it extremely inappropriate and disturbing for housekeeping to knock on a guest’s door at such a late hour. Midnight is clearly a time when guests and their families are expected to be sleeping, and there should be no reason for housekeeping to disturb a guest at that hour unless there is a genuine emergency. I do not appreciate being woken up in the middle of the night in this manner. I sincerely hope management will review this incident with the housekeeping team and ensure that guests’ privacy and uninterrupted rest are properly respected in the future.

Dear Panat, Thank you for your review. Your comment about housekeeping service has been taken into immediate action and forwarded to the concerned department, as we’re always working on developing our services. Looking forward to serving you again. Best regards, Swissotel Al Maqam Makkah.

Hawa P. Families - 8/16/2026 Confirmed reviews ALL

Dear Hawa, Thank you for your wonderful feedback regarding our location, room size and cleanliness. It is always a pleasure to welcome you to Swissotel Al Maqam Makkah. We look forward to your next visit. Kind regards, Swissotel Al Maqam Makkah

Web-users rating

Other web-users rate our hotel

5,127 reviews 9.5/10 Location
6,543 reviews 8.2/10 Room
15,732 reviews 9.4/10 Service
121 reviews 3.3/10 WiFi
3,383 reviews 8.8/10 Cleanliness
2,829 reviews 9/10 Breakfast
8 reviews 2.5/10 Pool

856 reviews 9.5/10 Location
1,134 reviews 7/10 Room
1,676 reviews 8.4/10 Service
26 reviews 2/10 WiFi
520 reviews 7.5/10 Cleanliness
464 reviews 8.3/10 Breakfast

167 reviews 9.5/10 Location
195 reviews 7.4/10 Room
281 reviews 8.5/10 Service
5 reviews 1.4/10 WiFi
92 reviews 8/10 Cleanliness
73 reviews 8/10 Breakfast

56 reviews 9.2/10 Location
67 reviews 6.8/10 Room
102 reviews 8.1/10 Service
35 reviews 7.2/10 Cleanliness
25 reviews 6.3/10 Amenities
24 reviews 8.7/10 Breakfast
17 reviews 4.8/10 Value

9 reviews 9.6/10 Location
11 reviews 7.6/10 Room
22 reviews 8.8/10 Service
6 reviews 6/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Swissôtel Al Maqam Makkah, check-in starts at 04:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Swissôtel Al Maqam Makkah regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.