Swissôtel Al Maqam Makkah 5 stars

Name: Swissotel Al Maqam Makkah, Hotel in Makkah - ALL
Address: King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, Al Maqam, 21955, SA
Telephone: +966125775800
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 7,900 reviews

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King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955, 21955 Al Maqam, Saudi Arabia

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Swissôtel Al Maqam Makkah

Swissotel Al Maqam Makkah, newly renewed in 2025, is the latest addition to the Clock Towers Complex, offering a modern sanctuary in the heart of the holiest city. With 1,623 partially renovated rooms and suites, the hotel blends contemporary design with enhanced hospitality. Guests enjoy breathtaking views of the Kaaba, Haram, and city, while exclusive private entrances from Um Al Qura Tunnel and Ibrahim Al Khaleel Street provide seamless access to the Holy Mosque for an unparalleled stay.

Swissôtel Al Maqam Makkah, part of the iconic Clock Towers Complex, is just steps from the Holy Mosque, offering prestige and convenience. Stay in this landmark destination and enjoy seamless access with exceptional hospitality. Swissôtel Al Maqam Makkah stands directly across from the Holy Kaaba, offering two direct access points to the Holy Mosque for a seamless and privileged journey. Guests can enjoy a spiritually enriching stay, creating profound and unforgettable memories.

Swissôtel Al Maqam Makkah is the perfect destination for Hajj, Umrah, or a peaceful family retreat. Experience comfort and spirituality. A journey of devotion awaits.

Experience the most thrilling stay in a cosy atmosphere with your family at Swissotel Al Maqam Makkah staying right before Masjid Al-Haram will allow you to perform your Umrah and make the best of your time while enjoying your luxurious stay .

Dr. Mohamed Talaat, Hotel Management

At Swissôtel Al Maqam Makkah, hospitality is our essence. Welcoming, safeguarding, and caring for our guests is at the heart of everything we do. We create a warm and inviting atmosphere, ensuring every guest feels valued and comfortable. Our dedicated team delivers exceptional hospitality and personalized service, exceeding expectations. To uphold the highest standards of safety and well-being, we maintain rigorous hygiene protocols and enhanced cleaning measures, ensuring peace of mind.

Hotel extras

Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city
Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .
Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.
Located 100m steps away from Haram granting our guests a privileged and convenient passage.
take pride in providing a family-friendly accommodation with treats for young guests.

Our accommodation(s)

Room

Classic Room Twin Bed No View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Twin Bed City View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Twin Bed Partial Haram View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic Room Triple Bed Partial Haram View

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)

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Room

Classic Room Twin Partial Kaaba View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple beds Partial Kaaba view

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)

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Room

Premier Room Twin Bed kaaba View

4 pers. max
34 m² / 365 sq ft

Bedding 2 x Twin bed(s)

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Room

Premier Room Triple Beds kaaba View

4 pers. max
40 m² / 430 sq ft

Bedding 3 x Single bed(s)

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Room

Executive 2 bedroom Suite Partial Haram

5 pers. max
177 m² / 1905 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Room

Classic Room Quad Bed City View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)
Views: City View

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Room

Classic Room Quad Bed No View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Quad Bed Partial Haram View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Quad Partial Kaaba View

4 pers. max
40 m² / 430 sq ft

Bedding 4 x Single bed(s)

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Room

Classic Room Triple Bed City View

4 pers. max
34 m² / 365 sq ft

Bedding 3 x Single bed(s)
Views: City View

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Room

Premier Room King Bed Kaaba View

3 pers. max
40 m² / 430 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed Partial Haram View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed City View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Classic Room King Bed No View

3 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed Partial Kaaba View

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite No view

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite City View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Suite

Junior Suite Partial Haram View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Partial Kaaba View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)

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Suite

Junior Suite Kaaba View

4 pers. max
75 m² / 807 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view or LandmarkView

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Suite

Family Suite No View

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s)

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Suite

Executive 2 bedroom Suit King Bed No View

5 pers. max
166 m² / 1786 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

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Suite

Family Suite Partial Haram

5 pers. max
94 m² / 1011 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Executive 2 bedroom Suit King Bed City View

5 pers. max
166 m² / 1786 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)

See availabilities

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.4193199, 39.82421

+966 12 577 5800

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
100% Non Smoking Property
Room service

Al Khairat Restaurant

Enjoy a wide variety of international and oriental dishes in a unique atmosphere at Al Khairat Restaurant and spend unforgettable times with family and friends at unforgettable gatherings.

Masharif Restaurant

Indulge yourself in a picturesque vicinity of Masharif Tea Lounge and relish a selection of mouth-watering delicious patisseries and tea and coffee assortments. Embrace the genuine ambience of our Tea Lounge while enjoying the culinary delights.

Grab & Go

is a convenient, quick-service outlet designed for guests on the move. Offering a variety of fresh, high-quality snacks, beverages, and light meals, it's the perfect choice for those looking for a delicious bite without the wait.

Swiss Express

The Swiss Express concept introduces a new food and beverage outlet to the hotel, catering to guests of all ages who prefer quick service and convenient snacks. This venue offers high-quality food and beverages, emphasizing freshness.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 7,900 reviews

Nor Z. M. S. Friends - 5/26/2026 Confirmed reviews ALL

Great experience staying here with super attentive staffs, Hussain as the housekeeper. Clean and well located. The only thing is the lift during peak period

Dear Nor, We are thankful for your sincere feedback about our location, cleaning service and housekeeping staff, and we are thrilled to hear you were able to enjoy the quality of life with our Swiss service during your stay. We will surely pass your feedback to Mr. Hussain to keep up the good work, and we are waiting to serve you again soon. Kind regards, Swissotel Al Maqam Makkah.

Asghar M. Families - 5/24/2026 Confirmed reviews ALL

For a 5 star hotel I think they do a pretty good job. T

Dear Asghar, Thank you for your awesome feedback towards our cleaning service, we are always honored to welcome you at Swissotel Al Maqam Makkah, we took your comment about the bathroom amenities and payment process into immediate action, waiting to serve you again soon. Kind regards, Swissotel Al Maqam Makkah.

Ali S. A. A. Families - 5/19/2026 Confirmed reviews ALL

Overall, we have A. nice trip The only problem is the price which was very expensive And i asked for late checkout the refused although they promised me

Dear Ali, We appreciate your feedback regarding our services. And we would like to inform you that your opinion about the price and check-out process has been forwarded to the relevant department to take the right actions, as we always strive to provide our guests with the best service, waiting to serve you during your next visit. Kind regards, Swissotel Al Maqam Makkah.

Ahmad B. S. Families - 5/19/2026 Confirmed reviews ALL

As our stay comes to an end, we would like to sincerely thank you for the wonderful hospitality and excellent service provided throughout our stay. The comfort, cleanliness, and caring attitude of the entire staff made our experience truly memorable. We especially appreciate the efforts taken by Al Khairat Restaurant in understanding and arranging our breakfast preferences with such kindness and professionalism. A special thanks to Mr. Mohammed Ali for his excellent management, humble nature, and continuous support. His dedication towards guest satisfaction truly reflects the high standards of your hospitality. We would also like to extend our heartfelt appreciation to the Chef and the entire restaurant team for preparing delicious meals with great care and attention. Their efforts were genuinely valued by our family. Thank you once again for making our stay comfortable and pleasant. We will always remember the kindness and respect shown to us.

Dear Ahmed, Thank you for sharing your positive thoughts about our Al Khairat restaurant and staff servce, we will share your feedback with Mr. Mohammed Ali personally. We are honored to host you at Swissotel Al Maqam Makkah. We truly appreciate your feedback about the check- in process and room size. Your insights are essential to us, and we are dedicated to implementing changes for an improved experience next time. We can’t wait to welcome you back. Kind regards, Swissotel Al Maqam Makkah

Raneem A. Families - 5/19/2026 Confirmed reviews ALL

The location was perfect and super friendly and cooperative staff. We had an issue with the reservation cancellation but it was resolved shortly and professionally after communication. Will be visiting again inshallah.

Dear Raneem, Thank you for your wonderful feedback regarding our location and staff service. It is always a pleasure to welcome you to Swissotel Al Maqam Makkah. We have taken your comments about the payment and reservation process seriously and are already implementing improvements. We look forward to your next visit. Kind regards, Swissotel Al Maqam Makkah