Swissôtel Al Maqam Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 7,998 reviews

Swissôtel Al Maqam Makkah - Image 1
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Description

Hotel extras

  • Swissotel Al Maqam Makkah offers panoramic views of the Kaaba and Haram and all city

  • Swissotel Al Maqam Makkah provides two exclusive and convenient direct access to the Haram .

  • Connected to the Clock Towers Complex, offers easy access to Makkah's biggest shopping mall.

  • Located 100m steps away from Haram granting our guests a privileged and convenient passage.

  • take pride in providing a family-friendly accommodation with treats for young guests.

Our accommodation(s)

Hotel location

Swissôtel Al Maqam Makkah

King Abdul Aziz Endowment, Tower F Ibrahim Al Khaleel St, 21955
21955 Al Maqam
Saudi Arabia

GPS:21.4193199, 39.82421

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,998 reviews

Customer review rating 5.0/5

Farhan S. T. Families - Confirmed reviews ALL

Had a lovely experience. The best hotel stay in Makkah. Loved the facilities, food and the amazing hospitality.

Dear Farhan, May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our hotel facilities and buffet have got your satisfaction. We look forward to serving you during your next visit. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Khan A. Couples - Confirmed reviews ALL

Had a great experience, staff was very accommodating and even helped with a slight earlier check in. Breakfast was good, the best view in the world. Abdul Majid was amazing and very friendly at the check in and not the bell man but the best man Ahmed Khair ensured perfect checkout experience. He helped us with our luggage and helped with getting the taxi to the hotel. Overall amazing experience.

Dear Khan, Thank you for your positive feedback about our check-in process, room view and luggage service. We are delighted that you have taken the time to thank our staff for their services. We will share your opinion with Mr. Abdul Majid and Mr. Ahmed Khair personally. We promise to continuously develop our services to meet your needs. We can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs. We can’t wait to welcome you again soon. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Mohammad A. Families - Confirmed reviews ALL

We enjoyed staying at hotel with my family

Dear Mohammed, We are glad you had a Swiss vitality experience during your stay at Swissotel Al Maqam Makkah. It has been our pleasure to serve you, and we look forward to welcoming you again soon. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 4.0/5

Yasmin P. Families - Confirmed reviews ALL

Lifts were an inconvenience, staff were friendly, breakfast was same everyday, just a little different, would be nice if you can have some English Breakfast.

Dear Yasmin, Thank you for your awesome feedback towards our staff service. We are always honored to welcome you at Swissotel Al Maqam Makkah, we took your comment about the elevators and breakfast buffet variety into immediate action, waiting to serve you again soon. Kind regards, Swissotel Al Maqam Makkah.

Customer review rating 5.0/5

Huda M. Families - Confirmed reviews ALL

It was a short, yet a great stay. easy & quick check in & check out. Great location, with direct access to Haram, and what we loved the most was the AC. It was perfect, just as we needed. I expected the rooms to be more renovated. Got a late check out as requested, but overall was not noticed or treated as a silver member until its mentioned. Definitely will give it another try. As it was shown the hotel was already crowded.

Dear Huda, May Allah accept all your good deeds. Thank you for expressing your opinion, and we are glad that our check-in, check-out process, air conditioner, and location which direct faces the holy Kaaba have got your satisfaction, we will take your comments about the rooms and crowded into consideration. We look forward to serving you during your next visit. Kind regards, Swissotel Al Maqam Makkah.

Other web-users rate our hotel

  • 4,954 reviews 9.5/10 Location
  • 6,347 reviews 8.2/10 Room
  • 15,632 reviews 9.3/10 Service
  • 127 reviews 3.5/10 WiFi
  • 3,213 reviews 8.8/10 Cleanliness
  • 2,674 reviews 9.1/10 Breakfast
  • 2,640 reviews 8.7/10 Food
  • 863 reviews 4.8/10 Value

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