Fairmont Makkah Clock Royal Tower

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Fairmont Makkah Clock Royal Tower 5 stars

Customer review rating (ALL Rating) 4.1/5 2,810 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

Hotel location

Fairmont Makkah Clock Royal Tower

King Abdul Aziz Endowment, Abraj Al Bait Complex, PO Box 762
MAKKAH
Saudi Arabia

  • MASJID AL HARAM:  Ajyad Street Masjid Al Haram

  • MAKKAH CLOCK ROYAL TOWER:  Abraj Al Bait Makkah Clock Royal Tower

  • By plane

    KING ABDULAZIZ INTL AIRPORT At 100km / 62.14 miles

GPS:21.417981, 39.825229

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our accommodation(s)

An impressive location just steps away from the holy Kaaba, make our 5-star rooms and suites at Royal clock tower, A Fairmont hotel Makkah your first choice accommodation for Umrah or Hajj. We have the best views over Kabb or Haram in Makkah

Our guest reviews

Our guest reviews for
Fairmont Makkah Clock Royal Tower

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,810 reviews

TripAdvisor Rating  4.0/5  3,656 reviews

Good experience

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Thank you so much

Dear Guest, We are pleased that your stay with us has met your expectations, we are honored to have you with us and we look forward to serving you in the near future.

Perfect

Customer review rating 5.0/5

Ahmed A. Families - Confirmed reviews ALL

Well, located, good stay, excellent service , welcoming and helpful staff. All un all 100/10

Dear Ahmed, we are very pleased that our location as the closest hotel to the Holy Haram has achieved your satisfaction. We thank you for giving us some of your time to share your unique experience inside Makkah Clock Royal Tower, We are very pleased with your admiration for staff, we look forward to welcoming you soon.

beautiful

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

All the staff there are very approachable, professional n hard working. They welcome me every single time with their beautiful smile, n as a person who works in the service industry as well, I learn a lot from them. I see them getting lots of calls at the reception everyday, but they are very professional, patient n answer ur enquiries politely.

Dear Guest, we are very pleased that you took your time to thank our staff for their services, and we promise to continuously develop our services to give you an amazing stay on every visit. Wish you all the best.

perfect stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

it’s a perfect stay at Fairmont all the staff are very professional the service and hospitality is the best thing, the room is very comfortable, I am so happy I choose this hotel and I highly recommend it .I am sure you will love it to . I am enjoying my stay here.

Dear Guest, we are very pleased that you took your time to thank our staff for their services, and we promise to continuously develop our services to give you an amazing stay on every visit. Wish you all the best

Good location and clean hotel

Customer review rating 3.0/5

Mohammed M. Solo - Confirmed reviews ALL

My first two days wasn’t pleasant as I spent time trying to resolve issues. The only one thing that make my stay worth while is the Kaaba view. If not I said to myself I will never step back to the hotel. But the Kaaba view change everything . First booking was by booking.com Second booking was was by Accor

Dear Mohammed , Thank you very much for sharing your opinion about our location overlooking Haram, we will be pleased to assist you during your next visit in booking a room that suits your needs and preferred views. Wish you all the best.

Thank u Fairmont

Customer review rating 5.0/5

Abidin Solo - Confirmed reviews ALL

I stayed for three nights with Haram view I really were happy .thank you housekeeper and receptionist and royal service. The breakfast was delicious I took it at M2 with very nice view. I will come again soon.

Dear Guest, Thank you for your trust in the Makkah Clock Royal Tower, a Fairmont Hotel. We are pleased to know that our distinctive views of the Haram and the Kaaba have given you an unforgettable stay in the Holy Land. We are very pleased with your admiration for housekeeper and service and breakfast. We look forward to seeing you again.

Good stay

Customer review rating 4.5/5

Ali Families - Confirmed reviews ALL

Good cooperation and nice stuff

Dear Ali, We are very pleased that you took your time to thank our staff for their services, and we promise to continuously develop our services to give you an amazing stay on every visit. Wish you all the best

Enjoyed my stay

Customer review rating 5.0/5

Leidy Couples - Confirmed reviews ALL

I really enjoyed my stay . Everything was perfect( room- breakfast -healhculb) ..for sure it will not be last time and I will tell all my family about the hotel services .. thank you Fairmont Makkah hotel

Dear Guest, we are very pleased that you took your time to thank our staff for their services, and we promise to continuously develop our services to give you an amazing stay on every visit. Wish you all the best

Excellent stay

Customer review rating 4.5/5

Zaki A. Families - Confirmed reviews ALL

It was for one however I enjoyed the hotel view and service

Dear Zaki, Thank you for your trust in the Makkah Clock Royal Tower, a Fairmont Hotel. We are pleased to know that our distinctive views of the Haram and the Kaaba have given you an unforgettable stay in the Holy Land. we are very pleased that you took your time to thank our staff for their services. We look forward to seeing you again

Good stay

Customer review rating 5.0/5

Mrizwan Families - Confirmed reviews ALL

The rooms were clean , very comfortable and the staff was amazing

Dear Rizwanullah, We are very pleased that you took your time to thank our staff for their services, and room cleanliness. we promise to continuously develop our services to give you an amazing stay on every visit. Wish you all the best

Recommended hotel for umrah

Customer review rating 5.0/5

Marsam Couples - Confirmed reviews ALL

Recommended hotel for umrah, so close to masjedd Al haram only few steps, the view was super wow from the top facing the Kaaba, best view so far. Food was delicious many varieties staff was very friendly

Dear Guest, we are very pleased that our location as the closest hotel to the Holy Haram has achieved your satisfaction. We thank you for giving us some of your time to share your unique experience inside Makkah Clock Royal Tower, A Fairmont Hotel. We are very pleased with your admiration for food and staff, we look forward to welcoming you soon.

Always a great stay but I am still missing my Accor points

Customer review rating 4.5/5

Mohammad F. A. Families - Confirmed reviews ALL

I am a Frequent guest at the Makkah Clocktower this is my go to hotel when I am in Makkah. Everyone here is great But I always have this issue my points are never applied to my account. I book through accors app yet the points don’t get reflected on my account Confirmation number LHWLBBQD Please update my account

Dear Mohammad, we are very pleased that our location as the closest hotel to the Holy Haram has achieved your satisfaction. We thank you for giving us some of your time to share your unique experience inside Makkah Clock Royal Tower, A Fairmont Hotel we look forward to welcoming you soon.

Well located, fancy rooms

Customer review rating 3.5/5

Ahmed R. Families - Confirmed reviews ALL

The reception was kind of disappointing, as we took long time to check in with so slow employees and only two employees are working, however about 6 employees were on the counter, yet after that the room was nice and clean, fancy furniture. We tried to call room service many times, there was no response, the restaurant was good so far. Overall, it was nice stay, yet needs some modification for reception and room service.

Dear Ahmed, we appreciate your feedback regarding our services and employees. We will send it immediately to the relevant management department to ensure that our services satisfy you during your next visit.

A great experience must be done rebeatedly

Customer review rating 5.0/5

Nouf A. Families - Confirmed reviews ALL

The best residence in the best place

Dear Nouf, welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel was a pleasure. Thank you for taking the time to share your amazing experience at our hotel with us. We look forward to welcoming you again soon.

Excellent view of the Kaabah, and great service..

Customer review rating 5.0/5

Abu I. Families - Confirmed reviews ALL

Excellent view of the Kaabah, and great service, the staff were very professional.. I really enjoyed my stay..

Dear Ali, we are very pleased that our location as the closest hotel to the Holy Haram has achieved your satisfaction. we are very pleased that you took your time to thank our staff for their services and We thank you for giving us some of your time to share your unique experience inside Makkah Clock Royal Tower, A Fairmont Hotel we look forward to welcoming you soon.

Must visit once in life time

Customer review rating 5.0/5

Tofiq V. Families - Confirmed reviews ALL

Well located. Must visit once in life time. Bit expensive but worth satying for short time.

Dear Tofiq, we are very pleased with your satisfaction with our hotel’s location, as it is the closest one to the Holy Haram. Thank you for taking the time to share your unique experience inside Makkah Clock Royal Tower, A Fairmont Hotel with us. Looking forward to welcoming you soon!

Enjoyed it

Customer review rating 5.0/5

Chaudhry A. R. Business - Confirmed reviews ALL

Please Restaurant supervisor manager need guide line to approach VIP guest no manners

Dear Guest, we appreciate your feedback regarding our services and employees. We will send it immediately to the relevant management department to ensure that our services satisfy you during your next visit.

Customer review rating 4.5/5

O O. U. Solo - Confirmed reviews ALL

Awesome!

Dear Olasunkanmi O., We are very pleased that you took your time to thank our staff for their services, and we promise to continuously develop our services to give you an amazing stay on every visit. Wish you all the best

Very convenient

TripAdvisor rating 5.0/5

sarsakhassan TripAdvisor review

Very friendly staff and great service. Nice stay and very close to haram. Enjoyed our time and had such a good experience with my family. I recommend it for anyone. I wish you all the best. Thank you so much

Dear Guest, Thank you for taking the time to review your stay at Fairmont Makkah and for giving us a perfect rating. We look forward to welcoming you again soon.

The Perfect place

TripAdvisor rating 5.0/5

afaisal2 TripAdvisor review

The hotel has just started working again after the Covid19, It was a great stay and short also, I would like to thank Islam, Walaa and Nizar from customer services for taking care of me even before I arrive at the Fairmont and during my stay.

Dear Guest, Thank you for taking the time to review your stay at Fairmont Makkah. We look forward to welcoming you again soon.

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