Makkah Clock Royal Tower - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 7,202 reviews

Makkah Clock Royal Tower - A Fairmont Hotel - Image 1
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Description

Hotel extras

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

Our accommodation(s)

Hotel location

Makkah Clock Royal Tower - A Fairmont Hotel

King Abdul Aziz Endowment, Clock Towers Complex, PO Box 762
21955 MAKKAH
Saudi Arabia

GPS:21.417981, 39.825229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,202 reviews

Customer review rating 5.0/5

Mohammad A. H. Families - Confirmed reviews ALL

The best suite I have ever stayed

Dear Mohammad, We pride ourselves on providing the best possible service, so we are glad that you enjoyed our location, room, staff service, hotel cleanliness and price. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer review rating 4.5/5

Mubarak A. M. Families - Confirmed reviews ALL

Excellent

Dear Mubarak, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

Customer review rating 5.0/5

Abbas A. Families - Confirmed reviews ALL

I must highlight outstanding service by all the team , in particular Mr Saad . The communication Before arrival is outstanding , the GOLD category experience is not to be missed and really will complement your omra experience. The hotel is truly a 5 star facility and not to forget the venue to eat breakfast is one of the best in the world with the huge variety. Thank you Fairmont Makkah and will see you soon !

Dear Abbas, Thank you for your positive comments about our breakfast. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Mr. Saad as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer review rating 5.0/5

Alia M. Families - Confirmed reviews ALL

As gold member getting complimentary updates like room with Haram view and breakfast on M2 made us felt welcomed and comfortable especially after long flights with 7 and 8 years old. I wish we could have provided kid the experience of being on 100+ floor with out expensive tickets if they are not interested in the museum.

Dear Alia, We are glad you are satisfied with our service and hotel's location, given that it is the closest to the Masjid Al-Haram. Thank you for taking the time to share your unique experience during your stay at Makkah Clock Royal Tower, A Fairmont Hotel. We look forward to welcoming you soon!

Customer review rating 5.0/5

Akhmad R. H. N. Couples - Confirmed reviews ALL

I am very happy to stay here (Fairmont Makkah Hotel) every time I go to Makkah, my family and I always stay here, and I am very grateful to Mr. Thamer AlMatrafi - the receptionist of Fairmont Gold who has served me very well, especially because my room was upgraded with an amazing view. Thank you Fairmont Makkah Hotel, I will stay here again later.

Dear Akhmad, Thank you for your positive comments about room upgrade. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Mr. Thamer as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. However, regarding the menu options let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Other web-users rate our hotel

  • 2,942 reviews 9.4/10 Location
  • 4,935 reviews 8.3/10 Room
  • 12,114 reviews 9.2/10 Service
  • 105 reviews 3.9/10 WiFi
  • 2,703 reviews 9/10 Food
  • 2,296 reviews 8.4/10 Cleanliness
  • 1,550 reviews 8.7/10 Breakfast
  • 1,457 reviews 8.7/10 Vibe

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