Makkah Clock Royal Tower - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 7,175 reviews

Makkah Clock Royal Tower - A Fairmont Hotel - Image 1
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Description

Hotel extras

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

Our accommodation(s)

Hotel location

Makkah Clock Royal Tower - A Fairmont Hotel

King Abdul Aziz Endowment, Clock Towers Complex, PO Box 762
21955 MAKKAH
Saudi Arabia

GPS:21.417981, 39.825229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,175 reviews

Customer review rating 4.5/5

Pierre B. Friends - Confirmed reviews ALL

The hotel and suite were even more beautiful than we expected from the online photos. The view of the Ka‘bah was truly breathtaking, and having the room speakers synchronized with the prayers from the Sacred Mosque made for an unforgettable experience. The staff were exceptionally polite, helpful, and friendly throughout our stay. The breakfast and dinner buffets were nothing short of outstanding. The quality, variety, and presentation were beyond exceptional, and it is difficult to imagine how anyone could be disappointed. The only suggestion I would offer concerns the valets and security personnel at the hotel entrance. While we appreciate the importance of maintaining security, we found them somewhat overly suspicious upon our arrival and even later during our stay as we had a car rental, and had to spend unnecessary time convincing them that we were indeed actual hotel guests. A more welcoming and efficient verification process would enhance the arrival experience and save guests unnecessary time and effort. Overall, our stay was remarkable, and we would gladly return.

Dear Pierre, Thank you for trusting Makkah Clock Royal Tower, A Fairmont Hotel. We are pleased to know that our unique view of the Masjid Al-Haram and Kaaba has made your stay unforgettable. We are delighted to hear that our staff has made your stay pleasant. Thank you for sharing your feedback regarding our breakfast and dinner buffets. We are always keen on serving refined cuisines and ambiance to fulfill all our guests’ needs. However, regarding your comments, let us assure you that your feedback has been delivered to the concerned department to take all the required actions. We hope to have you again as our guest soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer review rating 5.0/5

Ghala A. Families - Confirmed reviews ALL

Everything was 10/10

Dear Ghala, Thank you for the perfect rating. We hope we achieved our goal of making your stay memorable by providing outstanding service, keep up with our latest and exclusive offers through any of our social media platforms or website. We are looking forward to your next visit.

Customer review rating 5.0/5

Ramlee B. M. Y. Couples - Confirmed reviews ALL

Class and enjoyable amazing moment memories

Dear Ramlee, Welcoming you to Makkah Clock Royal Tower, A Fairmont Hotel, was a pleasure. Thank you for taking the time to share your amazing experience at our hotel. We look forward to welcoming you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer review rating 5.0/5

Basar Y. Families - Confirmed reviews ALL

The hospitality was outstanding, the environment was relaxing, and the overall experience was excellent. I’m definitely planning to come back. Kaaba view is perfect

Dear Basar, We pride ourselves on providing the best possible service, so we are glad that you enjoyed our view and service. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer review rating 5.0/5

Zamri A. R. Couples - Confirmed reviews ALL

Really satisfied with Fairmont Gold experience. From check in till check out all was good. Looking forward for next Fairmont Gold stay.

Dear Zamri, we thank you for expressing your opinion and we are pleased that our services have met your satisfaction. We want to express our sincerest gratitude for your kind words towards Mr. Adiek as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you soon and promise to provide you with better services during your next visit.

Other web-users rate our hotel

  • 2,922 reviews 9.4/10 Location
  • 4,875 reviews 8.2/10 Room
  • 11,985 reviews 9.2/10 Service
  • 96 reviews 3.8/10 WiFi
  • 2,622 reviews 9/10 Food
  • 2,261 reviews 8.4/10 Cleanliness
  • 1,526 reviews 8.6/10 Breakfast
  • 1,433 reviews 8.6/10 Vibe

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