Makkah Clock Royal Tower - A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 7,634 reviews

Makkah Clock Royal Tower - A Fairmont Hotel - Image 1
Makkah Clock Royal Tower - A Fairmont Hotel - Image 2
Makkah Clock Royal Tower - A Fairmont Hotel - Image 3
Makkah Clock Royal Tower - A Fairmont Hotel - Image 4

Description

Hotel extras

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

Our accommodation(s)

Hotel location

Makkah Clock Royal Tower - A Fairmont Hotel

King Abdul Aziz Endowment, Clock Towers Complex, PO Box 762
21955 MAKKAH
Saudi Arabia

GPS:21.417981, 39.825229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  7,634 reviews

TripAdvisor Rating  4.2/5  5,387 reviews

Certificate of excellence 2024

Housekeeping service

TripAdvisor rating 5.0/5

Anas K TripAdvisor review

Supervisor nejam uddin and his team ilham& nasir faruk Room cleaning was flawless Bathroom was well organize The beds and pillows were supper relaxed I highly recommend this hotel and the staff were very friendly. Anas from room # 1829

Dear Anas, we thank you for expressing your opinion about room amenities, bathroom and room cleanliness, and we are pleased that our services have met your satisfaction. We want to express our sincerest gratitude for your kind words towards Mr. Nejam Uddin, Mr. Ilham and Mr. Nasir as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you soon and promise to provide you with better services during your next visit.

Bad experience, hotel not deserving fairmont category, team not professional and should learn the standards off all accor, never

TripAdvisor rating 1.0/5

ahmedf109 TripAdvisor review

Very disappointed with the quality of service at the hotel, the standards and loyalty practices not respected, a far cry from the fairmont brand

Dear Ahmed, We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your experience about service, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Housekeeping at Fairmont Makkah

TripAdvisor rating 5.0/5

Meander54414690091 TripAdvisor review

Alhamdulillah, we very happy with the housekeeping service, @40 floor, especially amir basheer & shahnawaz, what ever we request they provide us,

Dear guest, we thank you for expressing your opinion and we are pleased that our services have met your satisfaction. We want to express our sincerest gratitude for your kind words towards Mr. Amir and Mr. Shahnawaz as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you soon and promise to provide you with better services during your next visit.

Housekeeping service was excellent

TripAdvisor rating 5.0/5

Zeeba R TripAdvisor review

Supervisor nejam uddin his team ilham & nasir faruk room cleaning was outstanding room smell very freash bathroom cleaning was excellent our bed was very comfortable housekeeping was very friendly I will come back again fairmont hotel 1825

Dear guest, Thank you for your positive comments about room and bathroom cleanliness. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Mr. Nejam Uddin, Mr. Ilham and Mr. Nasir as they continually strive to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Excellent

TripAdvisor rating 5.0/5

Reem B TripAdvisor review

Had a very nice experience. Sameer was very polite, friendly and helpful in the breakfast area. We really liked this and will be visiting soon.

Dear Reem, We take pride in making each of our guests' visits unforgettable. We want to express our sincerest gratitude for your kind words towards Mr. Sameer as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Looking forward to welcoming you back again in the near future. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

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Other web-users rate our hotel

  • 3,036 reviews 9.5/10 Location
  • 4,558 reviews 8.2/10 Room
  • 11,367 reviews 9.3/10 Service
  • 128 reviews 3.8/10 WiFi
  • 2,658 reviews 9.1/10 Food
  • 1,981 reviews 8.3/10 Cleanliness
  • 1,532 reviews 8.8/10 Breakfast
  • 1,436 reviews 8.6/10 Vibe

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