Makkah Clock Royal Tower A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 7,131 reviews

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Description

Hotel extras

  • Free WiFi

  • Steps from Holy Kaaba

  • Kaaba view rooms

  • Breakfast from 6 AM to 10:30 AM

  • Laundry and ironing services

Our accommodation(s)

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Hotel location

Makkah Clock Royal Tower A Fairmont Hotel

King Abdul Aziz Endowment, Clock Towers Complex, PO Box 762
21955 MAKKAH
Saudi Arabia

GPS:21.417981, 39.825229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  7,131 reviews

TripAdvisor Rating  4.2/5  5,025 reviews

Certificate of excellence 2024

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

Dear Haya, We take all reviews seriously to constantly develop our services, as your satisfaction is our top priority. Let us assure you that the departments concerned have been informed about your experience about reservation service, elevator and bathroom maintenance, and we will do our best to take your feedback into action and promise to meet your expectations on your next visit. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Great location

Customer review rating 4.0/5

Nevid Couples - Confirmed reviews ALL

Dear Alia, Thank you for your positive comments about location, reservation process, hotel cleanliness and staff service. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay, given that our commitment to guest satisfaction is our top priority. We want to express our sincerest gratitude for your kind words towards Ms. Sahar as she continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. We look forward to serving you during your next visit. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Excellent location

Customer review rating 4.0/5

Dr. H. A. Families - Confirmed reviews ALL

Dear H., We pride ourselves on providing the best possible service, so we are glad that you enjoyed our location, staff service and view, we want to express our sincerest gratitude for your kind words towards Mr. Thamer as he continually strives to deliver excellent service to ensure our guests fully enjoy their stay among us. Yet let us assure you that your feedback about crowdedness, prayer room, service and loyalty program has been delivered to the concerned departments as we take all reviews seriously to continuously improve our services. We hope to have the opportunity to serve you again soon. Kind regards, Makkah Clock Royal Tower, A Fairmont Hotel.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Hamad, Thank you for choosing Makkah Clock Royal Tower, A Fairmont Hotel, as your Umrah destination and for such a positive review. We are happy to know that you had a memorable experience with us. We strive to deliver high-end service to all our guests. Your kind comments will be shared with the rest of the team as it means a lot to them. Our hotel team looks forward to welcoming you back very soon. Warm regards, Makkah Clock Royal Tower, A Fairmont Hotel.

The perfect place to Saty in Makkah.

Customer review rating 4.5/5

Hassan A. A. Couples - Confirmed reviews ALL

Dear Hassan, We take pride in making each of our guests\' visits unforgettable. Our goal is to make our home feel like yours. Moreover, we would like to express our sincerest gratitude for your kind words towards staff service, reservation process, restaurant service and buffet variety as we always strive to deliver an excellent service to ensure our guests fully enjoy their stay with us. We thank you for sharing your experience with us and we look forward to serving you again soon. Best regards, Makkah Clock Royal Tower, A Fairmont Hotel.

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Other web-users rate our hotel

  • 2,891 reviews 9.3/10 Location
  • 3,925 reviews 7.7/10 Room
  • 8,838 reviews 9/10 Service
  • 130 reviews 2.9/10 WiFi
  • 2,132 reviews 9.2/10 Food
  • 1,561 reviews 7.7/10 Cleanliness
  • 1,369 reviews 9/10 Breakfast
  • 1,200 reviews 8.4/10 Vibe

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