ibis Styles Makkah Hotel 3 stars

TripAdvisor rating 4.0/5 51 reviews
ibis Styles Makkah
See on a map
+ 10 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • WIFI Included

  • Close to the Holy Masjid al Haram

  • 24/7 web corner

  • Indoor car park

  • Holy Masjid al Haram shuttle service

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI in your room
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 2 restaurant(s)
Business services
  • 1 meeting room(s)

Hotel location

ibis Styles Makkah

4490 King Fahd Road
Al Maabdaah Al Azizia Makkah
4490
4490
makkah
saudi arabia

Check-in from 15h00

Check out up to 12h00

  • By plane

    KING ABDUL AZIZ At 93km / 57.79 miles

GPS :21.432756, 39.852489

Our accommodations

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

STANDARD ROOM WITH TWIN BEDS AND SOFA

  • Max. number of persons: 3
  • Area: From 22
  • Views: Mountain view, City side *

* Subject to availability

Standard Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 22
  • Views: City side, Mountain view *

* Subject to availability

Standard Triple room with 3 single Size beds

  • Max. number of persons: 3
  • Area: From 22
  • Views: Mountain view *

* Subject to availability

Standard QUAD Family Room

  • Max. number of persons: 4
  • Area: From 24
  • Views: Mountain view *

* Subject to availability

Our restaurants and bars

ZURNA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL SUROOR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more

Our guest reviews for
ibis Styles Makkah

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

351 reviews

tripadvisor

TripAdvisor Rating 4.0/5

51 reviews

Very good

Customer review rating 4.2/5

Adham Solo - 16/11/2019 Confirmed reviews ALL

Very good experience with this hotel

low flow in hotel = bad service

Customer review rating 4.2/5

Ahmed E. Couples - 02/11/2019 Confirmed reviews ALL

it was very low quality in service due to low flow in hotel, bad breakfast quality not as usual

Wonderful place, wonderful staff staying

Customer review rating 4.2/5

Dr. A. Friends - 01/10/2019 Confirmed reviews ALL

Comfortable and feel as your home

Good jealousy

Customer review rating 4.2/5

Anonymous Families - 27/09/2019 Confirmed reviews ALL

On the day of arrival there was no email or call to confirm my arrival and time of arrival and when arriving on the day of arrival at 2 pm The hotel was busy to the maximum degree in addition to the fact that my reservation for the two rooms was not ready, which made me wait for the reception, knowing that I have a golden Accor card I was able to enter early but unfortunately the membership did not serve me as expected knowing that the golden Accor has the advantage of VIP service but I did not go out with great regret

Extremely - Worst Experience Ever in any Hotel!

Customer review rating 4.2/5

Waleed K. Families - 25/09/2019 Confirmed reviews ALL

I'm Accor Club Member, reached Silver by now. However my experience with ACCOR Brand Hotels are always good but this time, IBIS Styles Makkah Hotel disturbed my whole stay. Very Bad Service - No ONE cleaned our room in 2 days stay. Room Service - Responsible, refused to clean the room We Called the Elevator and Room Service Responsible took the elevator which we called and he even didn't bother that we were getting late for Prayer! Worst Experience @ Breakfast Restaurant. Egyptian guy who was responsible disrespected my wife and kids, because my son took 2 apples. He Said, Taking 2 apple is not allowed. i would say, how can you even think to stop a child taking 2 apples??? If 2 apples Cost Money, he should have written in my room account and I could have paid while check out. there is no need to disrespect my family!!! Highly unprofessional behavior from the Hotel Staff! Duty Manager Name: Hani Baksh, he Promised me to take this up but i'm sending him reminders and he is not responding to my messages! I WILL NEVER STAY @ YOUR IBIS STYLES AGAIN!!!

Good budget hotel

Customer review rating 4.2/5

Cynthia Families - 24/09/2019 Confirmed reviews ALL

Small quad rooms compared to description which did not match what I got. But clean room, and nice bathroom. Fluffy towels and comfy beds. Lacks prayer mats. Room service or cleaning staff never answer the phone. Breakfast was simple, but good, Arabic style. Except for the croissants which are yucky.

Our overall experience was good, but can be better

Customer review rating 4.2/5

A. A. Families - 23/09/2019 Confirmed reviews ALL

My check in was not as smooth as expected. I had booked of Accr Hotel site to pay with my points, but the officer at checkin counter did not know what it was all about. I ended paying more than what I planned for the trip. The reception could be far better. The reception staff rarely stay on their desk, rather they choose a room nearby and come out when a client shows up. They do not respond to know calls, so u have to come downstairs to everything you need. My view is that the management of the hotel, not necessarily the staff, need a lot more to do, so as the hotel can attain it's full potential as a true 3-Star hotel. (All what is need is on ground, I think the management is not harnessing well their available resources. I had to hold down the electric kettle in my room till.it boils. I requested for a change and I was dumbfounded by the response, as they said all kettles in the hotel are like that!!! After a slight glitch on our eligibility for "breakfast", everything was promptly resolved with apology by the supervisor of the restaurant. Their meals were very good and restaurant staff were helpful. The bus transport to and from Haram is spot on, very comfortable and timely. I'll score the hotel 85% here. While the bathroom was very small and shower is the too small, it was very clean and towels were sparkling white. The room was clean and I was delighted the it was allergen free (beddings, pillow, AC vent). None of us had itchy eye, nose, ear or skin while staying there. Score here is 100% by meeting and exceeding expectations.

Experience at Ibis styles

Customer review rating 4.2/5

Adeeb A. M. Families - 23/09/2019 Confirmed reviews ALL

It was great experience at ibis i am regular customer of it, whenever i come to Makkah i stay at ibis, one thing that i didn't like sometimes i don't get the parking in the basement thats it but overall experience is good totally satisfied even with the staff also. Main thing that everybody want to have is WIFI if hotel's wifi is good everyone get happy and satified so big congratulations for ibis management and team doing great job my best wishes for ibis.

Good but can be better

TripAdvisor rating 4.0/5

abdulabdul01 Family - 23/09/2019 TripAdvisor review

My check in was not as smooth as expected. I had booked of Accr Hotel site to pay with my points, but the officer at checkin counter did not know what it was all about. I ended paying more than what I planned for the trip. The reception could be far better. The reception staff rarely stay on their desk, rather they choose a room nearby and come out when a client shows up. They do not respond to know calls, so u have to come downstairs to everything you need. My view is that the management of the hotel, not necessarily the staff, need a lot more to do, so as the hotel can attain it's full potential as a true 3-Star hotel. (All what is need is on ground, I think the management is not harnessing well their available resources. I had to hold down the electric kettle in my room till.it boils. I requested for a change and I was dumbfounded by the response, as they said all kettles in the hotel are like that!!! After a slight glitch on our eligibility for "breakfast", everything was promptly resolved with apology by the supervisor of the restaurant. Their meals were very good and restaurant staff were helpful. The bus transport to and from Haram is spot on, very comfortable and timely. I'll score the hotel 85% here. While the bathroom was very small and shower is the too small, it was very clean and towels were sparkling white. The room was clean and I was delighted the it was allergen free (beddings, pillow, AC vent). None of us had itchy eye, nose, ear or skin while staying there. Score here is 100% by meeting and exceeding expectations.

Good

Customer review rating 4.2/5

Adham A. Solo - 20/09/2019 Confirmed reviews ALL

Good

mr

Customer review rating 4.2/5

Wahidin Couples - 08/09/2019 Confirmed reviews ALL

good and clean room

Good services

Customer review rating 4.2/5

Ompunk R. Couples - 27/08/2019 Confirmed reviews ALL

They help me very well to early check. And hotel provide us the bus to go to masjidil haram.

Need much improvement

Customer review rating 4.2/5

Andang P. Couples - 21/08/2019 Confirmed reviews ALL

Ibis need much improvement, very slow check-in process (need time about 3.5 hours), some facilities in the room not working (e.g. water boiled, reading lamp, etc)

A.

Customer review rating 4.2/5

Abdulsalam Families - 05/08/2019 Confirmed reviews ALL

I like to stay at ibis Styles Makkah. it's clean and comfortable but the breakfast wasn't worth it. my roommate asked me about breakfast so I didn't recommend it. also, there was a problem with the bus so, that cost me about $10 because we using a taxi to go to the holy mosque

Nice for a short time visit

Customer review rating 4.2/5

Hani A. Business - 16/07/2019 Confirmed reviews ALL

I have been to this nice hotel last year for short business trip and it was perfect, but this time was not good as it was before! * Not like ibis style around the world!!! * Old furniture * Noisy out side the rooms * Front disk employees need more attention to the customers * Lack of parking spots

Customer review rating 4.2/5

Mohamed E. Solo - 13/07/2019 Confirmed reviews ALL

Good

Dear Mohamed E., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Money value, good service

Customer review rating 4.2/5

Mohamed K. Families - 30/06/2019 Confirmed reviews ALL

I am already member on AccorHotels and every time travelled choose first Accorhotels. Very satisfied with service. Overall is perfect.

Dear Mr. Mohamed K., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Trouble, the wasn’t clean and I have photos for that.

Customer review rating 4.2/5

Salman A. Families - 23/06/2019 Confirmed reviews ALL

It was horrible and I will make a bad review about my staying. The staff are not professional and they can’t help the guests to make their trip easy. The room wasn’t clean and they couldn’t clean it and not change it for me.

Dear Salman a., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. sorry that your experience did not meet your expectations; At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good

Customer review rating 4.2/5

Mohammad U. Families - 16/06/2019 Confirmed reviews ALL

Clean room friendly staff and nice breakfast

Dear Muhammad u., We very much appreciate your comments regarding your stay at the ibis Styles Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Despite advance booking, room was not available on our arrival, we were asked to wait or take three bed room till four bed room is vacated.

Customer review rating 4.2/5

Sayyed R. A. Families - 10/06/2019 Confirmed reviews ALL

. Shuttle bus service need lot of improvement, there is no fix timing and there is no monitoring on drivers.Only bus was available even during rush hours. - Timing of arrival and departure must be according to prayer time so guest can reach on time for prayers. - Food service at room should be made available for guest as there is no nearby restaurant in the area. - Need to improve maintenance of hotel, some plate number were hanging and not repaired, cover of switches in the lifts are moved and not fixed. Reception staff need more professional training. General Manager is quite active but he need more professional and trained staff to handle operation.

Dear Mr. Sayyed Rayees A., Thank you for taking the time to tell us about your experience at the ibis Styles Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in makkah