ibis Styles Makkah 3 stars

Customer review rating (ALL Rating) 4.3/5 895 reviews

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Description

Hotel extras

  • Lobby Cafe

  • Close to the Holy Masjid al Haram

  • Free Holy Masjid al Haram shuttle service

  • Indoor Car Parking

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Styles Makkah

4490 King Fahd Road, Al Maabdaah Al Azizia Makkah
4490 MAKKAH
Saudi Arabia

GPS:21.432756, 39.852489

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  895 reviews

Customer review rating 5.0/5

Haris R. Families - Confirmed reviews ALL

Dear Haris R., Thank you for taking the time to share your positive experience at ibis Styles Makkah. We are delighted to hear that you felt at home from the moment you arrived and that our team excelled in providing you with exceptional service across all departments. Your recognition of Kamran, Bilal, Shooroq, and Salma is truly appreciated, and we will ensure that their efforts are acknowledged. We strive to create a welcoming environment for our guests, and it is gratifying to know that our location and shuttle service met your expectations. Your kind words affirm our commitment to providing value and quality during your stay. We look forward to welcoming you back and hope to exceed your expectations once again in the future. Thank you once again for your feedback and support. Warm Regards NAWAF AMJAD Guest Relation Agent

Customer review rating 0.5/5

Hakim F. Solo - Confirmed reviews ALL

Dear Hakim F., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience you experienced with the breakfast arrangement and the response from our reception team. We strive to provide clear communication regarding our services and pricing to all guests. Your comments will be reviewed to enhance our guest experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 2.0/5

Shahbaz D. K. D. Families - Confirmed reviews ALL

Dear Shahbaz D. K. D., Thank you for sharing your feedback regarding your recent stay at ibis Styles Makkah. We appreciate your comments, as they are vital in helping us enhance our services. We sincerely apologize for the cleanliness issues you experienced, particularly with the linens and the absence of a floor mat. Cleanliness and hygiene are paramount to us, and we continuously strive to meet the high standards expected by our guests. Additionally, we regret any inconvenience caused by the need to request a hair dryer. We aim to ensure that all necessary amenities are readily available for our guests upon arrival. Your comparison with other ACCOR hotels is noted, and we take such insights seriously to improve our offerings. We hope you will reconsider your options and allow us another opportunity to provide you with the quality experience you expect during your next visit. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 5.0/5

Tawfiq A. S. Solo - Confirmed reviews ALL

Dear Tawfiq A. S., Thank you for your kind words regarding our excellent location. We are delighted to hear that you had an amazing experience at ibis Styles Makkah. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards Shroog Alharbi Guest Relation Agent

Customer review rating 4.5/5

Jabir S. Families - Confirmed reviews ALL

Dear Jabir S., Thank you for your kind words regarding our location, staff, and cleanliness. We appreciate your suggestion for additional amenities such as bag holders or shelves in the rooms. Your feedback is valuable as we strive to enhance our guests' experiences. Best Regards Shroog Alharbi Guest Relation Agent

Other web-users rate our hotel

  • 968 reviews 7.1/10 Location
  • 1,676 reviews 8/10 Room
  • 3,109 reviews 9.2/10 Service
  • 42 reviews 9.7/10 WiFi
  • 1,270 reviews 8.8/10 Cleanliness
  • 582 reviews 9/10 Value
  • 542 reviews 8.7/10 Breakfast
  • 332 reviews 9.2/10 Vibe

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