Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 3.9/5 4,292 reviews

Best price
guarantee
Pullman ZamZam Makkah - Image 1
Pullman ZamZam Makkah - Image 2
Pullman ZamZam Makkah - Image 3
Pullman ZamZam Makkah - Image 4
Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

Telephone
Fax +966 12 571 5999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,292 reviews

TripAdvisor Rating  4.3/5  3,830 reviews

Great service

TripAdvisor rating 5.0/5

Samsudduha M TripAdvisor review

We really liked this hotel. They clean the rooms very well and change the bed sheets. The bathrooms are very nice.muhammad clinging room Thanks floor manager Mr Ahmed gamal for the follow up,hospitality and 5 star service

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the bathroom, room amenities and cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Muhammad and Mr. Ahmed Gamal personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

Room cleaning

TripAdvisor rating 5.0/5

Dawi S TripAdvisor review

The room is large and nice. The Staff also nice and helpful. Cleaning service named Dulla very helpful and nice … thank you for the hospitality Also the manager Ahmad Gamal, thank you for very helpful

Dear Valued Guest, Thank you for taking the time to share your feedback regarding the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Dulla and Mr. Ahmad Gamal personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

Prime location and excellent front desk staff but worn room.

TripAdvisor rating 3.0/5

Compass64500684721 Families - TripAdvisor review

The hotel has an excellent location, within very close proximity to Al-Haram. The front desk and reception staff were excellent—knowledgeable, welcoming, and very helpful. However, disappointed at the room for a 5 star hotel. The room would benefit from upgrades, especially the bathrooms. The bath curtains had an unpleasant odor, I had to request shower gel refills, and the back door’s cover was rusty. Additionally, only two towels were provided, and they were not the large size. Lastly, more rigorous room-readiness checks would help ensure better cleanliness and preparation for new arrivals.

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your feedback regarding our location and reception staff. On the other hand, your concerns regarding the room amenities, cleanliness and renovation have been taken into consideration, and rest assured that our team is working on it. We hope to have the opportunity to serve you again soon. Best regards, Pullman Zamzam Makkah Hotel.

House Keeping Service’s…

TripAdvisor rating 5.0/5

Shan K TripAdvisor review

Very Good Very Nice House Keepin & Room Cleaning washroom Cleaning top Condition as Room Boy SAMEH Clearing The Room & The AHMED GAMAL House Keeping Supervisor… Thank You 🥰

Dear Valued Guest, Thank you for taking the time to share your feedback regarding the cleanliness, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Sameh and Mr. Ahmed Gamal personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Pullman Zamzam Makkah Hotel.

Great experience

TripAdvisor rating 5.0/5

Rahat A TripAdvisor review

Ruhul amin great cleaner & hus supervisor came in and was very helpful - Ahmad gamal. Service is good but the toilet i wouldn’t rate 5 star - maybe a 3. Can do with upgrading shower head/facilities etc.

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the service, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Ruhul Amin and Mr. Ahmad Gamal personally. Regarding the bathroom, let us assure you that your feedback has been delivered to the concerned department to take all the required action. We look forward to welcoming you again soon for an amazing new experience. Sincerely, Pullman Zamzam Makkah Hotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,657 reviews 9.5/10 Location
  • 6,277 reviews 7/10 Room
  • 11,254 reviews 9.1/10 Service
  • 104 reviews 3.6/10 WiFi
  • 2,929 reviews 7/10 Cleanliness
  • 1,209 reviews 7.7/10 Breakfast
  • 1,035 reviews 3.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Makkah

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.