Pullman ZamZam Makkah

Pullman ZamZam Makkah 5 stars

Customer review rating (ALL Rating) 4.3/5 884 reviews

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Hotel extras

  • Moments away from Al Masjid Al Haram, and The Holy Kaaba.

  • Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.

  • Spacious Rooms & Suites.

  • Complimentary Wi-Fi

  • Adjoined with Shopping Arcade featuring a huge variety of International brands.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

  • SAPTCO:  Jeddah Bus Station

  • By plane

    KING ABDULAZIZ INT At 85km / 52.82 miles - Shuttle paying

GPS:21.419314, 39.824662

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our accommodation(s)

Spacious & elegant 1,315 ZamZam Pullman Rooms & Suites promise an active spiritual discovery of blessed Makkah Al Mukaramah with partial views over Holy Kaaba, Al Masjid Al Haram, Jebel Noor, etc. Complimentary Wi-Fi keeps you connected with loved ones. The iconic hotel is world-renown for its signature Executives Suites with Ka'ba view, which features abundance of stylish space for families. In-room live audio broadcasts all prayers live from Al Masjid Al Haram.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  884 reviews

TripAdvisor Rating  4.0/5  2,240 reviews

Good location

Customer review rating 3.0/5

Quadri Families - Confirmed reviews ALL

The checking process is always lacking. It seems to always be the same with or without crowd. The gentlemen at the checkin counter seems to always walk away during the checking process while people are standing in line. Apart for the checking process, the rooms are okay a little outdated. Location is excellent and proximity to the Kaaba is the main reason we select the hotel

Unresponsive customer service عدم استجابة لطلبات النزلاء

Customer review rating 2.0/5

Loyal A. M. Families - Confirmed reviews ALL

Unfortunately the response to requests through the united extension 0 is very poor. We had to repeat our calls/ requests for basic issues including Housekeeping several times without positive responses/ results. This issue has been already relayed to Ms ASMAHAN in quality control. للأسف كانت الاستجابة هذه المرة للطلبات الأساسية عن طريق تحويلة خدمة العملاء رقم 0 سيئة للغاية وقد تم إشعار الأخت اسمهان من إدارة الجودة بذلك

Awesome stay

Customer review rating 4.5/5

Muhammad M. H. Families - Confirmed reviews ALL

I came on Umrah with my mother, reception and welcome was awesome. Breakfast is excellent, nicely located and we throughly enjoyed our stay

Nothing good in this hotel.

Customer review rating 1.5/5

Nasser A. H. Families - Confirmed reviews ALL

Housekeeping is not good. All the stuff are very old. Hotel will affect the reputation of such a great company like Accor as I’m a big fan and member of Accor. This hotel needs the basic that every hotel needs.

Good stay

Customer review rating 4.0/5

Bahgat G. Families - Confirmed reviews ALL

Good But you need to upgrade furniture- carpets- bathroom

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