Name: Hotel in Makkah - Pullman Zamzam Makkah near Holy Kaaba - ALL
Address: Abraj Al Bait Complex, King Abdel Aziz Endowment, MAKKAH, 21955, Saudi Arabia
Telephone: +966125715555
Rating: 4.2

Description

Pullman ZamZam Makkah

Hotels combining lifestyle and design, for business and leisure

"A warm Welcome to the Zamzam Pullman Makkah Hotel! We are delighted to do our best to make your stay pleasant and spiritual. We trust that you will enjoy your stay and love our most comfortable rooms just as much as we do."

Samer Khair, Hotel Manager

Iconic five-star hotel ZamZam Pullman Makkah welcomes pilgrims with Hijazi hospitality in Makkah Al Mukaramah at Abraj Al Bait, one of the tallest buildings in the world, traveling for Umrah, or Hajj. It was the first hotel to open in Iconic Abraj Al Bait. ZamZam Pullman Rooms & Suites showcase partial views over inspiring Kaaba, Al Masjid Al Haram, and beloved Makkah Al Mukaramah. In-Room Dinning Experience feature International & Oriental specialties, and provides an active discovery for taste-buds.

Makkah Al Mukaramah is the oldest sanctuary in the world. Every muslim grows up while seeing pictures of Holy Ka'ba in Al Masjid Al Haram, and dreams to plan the journey of lifetime for Hajj or Umrah rituals in this grandiose city. Local landmarks such as Hira Cave (Jebel Noor), Mina, Arafat, Thawr Cave, Al Mua'lla Cemetry, House of Prophet Mohamed (PBUH) in Makkah, etc. are few minutes away on wheels.

Hotel extras

Moments away from Al Masjid Al Haram, and The Holy Kaaba.
Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.
Spacious Rooms & Suites.
Complimentary Wi-Fi
Adjoined with Shopping Arcade featuring a huge variety of International brands.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Spacious & elegant 1,315 ZamZam Pullman Rooms & Suites promise an active spiritual discovery of blessed Makkah Al Mukaramah with partial views over Holy Kaaba, Al Masjid Al Haram, Jebel Noor, etc. Complimentary Wi-Fi keeps you connected with loved ones. The iconic hotel is world-renown for its signature Executives Suites with Ka'ba view, which features abundance of stylish space for families. In-room live audio broadcasts all prayers live from Al Masjid Al Haram.

Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 persons
37 m² / 398 sq ft

Room

SUPERIOR ROOM, 2 Single Size Beds, Partial Haram View

5 persons
37 m² / 398 sq ft

Room

DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View

5 persons
37 m² / 398 sq ft

Room

CLASSIC ROOM, 4 Single Size Beds, City View

4 persons
37 m² / 398 sq ft

Room

CLASSIC ROOM, 2 Single Size Beds, City View

Non contractual photo

5 persons
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View
Accessible room

Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

+966 12 571 5555

+966 12 571 5999

ABRAJJ MALL

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi

AL YASMINE

The international buffet restaurant - Al Yasmine - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience

AL ZAHRA

Be amazed with ZamZam Pullman All Day Dinning Experience at Al Zahra. Treat the taste-buds with International & Oriental buffet, explore amazing flavors, and re-energize to continue your spiritual journey of blessed Makkah Al Mukaramah.

LOBBY LOUNGE

Rewind at the serene Lobby Lounge with premium selections of tea & coffee after spiritually soaked experience in Al Masjid Al Haram. A la carte menu invites to explore International & Oriental handpicked specialties.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Excellent

Sherpa721143 5/29/2023 TripAdvisor review

The présidentiel suit usa formidable. I stay in the suit for a about 10 days. Every thing was good. Emplyees services... The location is the better location in haram. You have to cross the square and you will arrived

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Enjoyed my stay with Pullman ZamZam Makkah

500talebm 5/29/2023 TripAdvisor review

I had amazing experience staying with the hotel. the staff are very helpful and assist you immediately. the elevators are enough and many of them, also it is very close to Haram. the view from the room was direct Kaaba view. i would appreciate their support specially the staff who assisted during check in. room service is very fast also

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Disappointed, Dirty and incompetent

sadatrashid Families - 5/28/2023 TripAdvisor review

1 rating as standard have dropped , hotel is in need of refurbishing Lifts to the hotel are a joke, some don’t work One occasion doors closed and lift would not move The concierge service is a joke, you have to request luggage be taken out of room and then go to the carp park and provide details of driver coming so they will slow car entry Room are not cleaned unless you chase and meet staff and request in person not response to calls Air con is old and out dated just like the carpets and no adequate wall dockers for three pin charging Toilet are in a poor state , grimy and out dated . Toilet seat was actually wonky Over priced extortionate and breakfast is a joke buffet style waste of money bland food not worth the calories

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Need refurbished and training on staff

irfan893 Families - 5/27/2023 TripAdvisor review

It was a terrible experience to go through check-in. I arrived early in the morning, but no one was present to assist me because I was bringing a young child. It's unfortunate that no staff members are available to assist with check-in. At 2:00 PM, I returned to the hotel to check in. Even though there were several employees already at the counter, the counter personnel told me to walk to another counter before telling me to return to the first counter. This was incredibly disappointed. For five nights, I've reserved the Presidential suite for my family. The mirror is dusty, however the room does provide a view of the Kabbah. To guarantee comfort, rooms must be renovated as quickly as feasible. On the first day, a very filling breakfast was served, however on the second, the staff instructed guests to move to a different floor for breakfast. The second day, things at the restaurant were better.

Dear Valued Guest, As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Indeed, all negative comments you have mentioned is clearly understood and Please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Thank you again for sharing your experience, and we promise you to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience

Good stay

Anonymous Families - 5/26/2023 Confirmed reviews ALL

I enjoyed staying in pullman My family came with me and felling wonderful and loved pullman so much

Dear Amera M., Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely, Mustafa Sendi Guest Experience Manger Mu…

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Other web-users rate our hotel

3,486 reviews 9.2/10 Location
4,096 reviews 3.9/10 Room
6,892 reviews 7.4/10 Service
244 reviews 2.4/10 WiFi
1,746 reviews 2/10 Vibe
1,708 reviews 3.3/10 Cleanliness
1,292 reviews 3.1/10 Comfort
1,003 reviews 2.7/10 Amenities

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Pullman ZamZam Makkah 5 stars