Pullman ZamZam Makkah 5 stars

Name: Pullman Zamzam Makkah, Hotel in Makkah - ALL
Address: Abraj Al Bait Complex, King Abdel Aziz Endowment, MAKKAH, 21955, SA
Telephone: +966125715555
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 3,684 reviews

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Abraj Al Bait Complex, King Abdel Aziz Endowment, 21955 MAKKAH, Saudi Arabia

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Pullman ZamZam Makkah

Hotels combining lifestyle and design, for business and leisure

Where Spirituality Meets Comfort
Just Steps from the Holy Mosque
The hotel is located within the King Abdul Aziz Endowment and offers immediate access to Al Masjid Al Haram being steps away from Haram.
Designed first and foremost for spiritual retreat, the hotel provides an environment of calm and reverence, ideal for guests visiting Hajj or Umrah.
The experience begins with a selection of over 1,301 rooms and suites, many of which have been recently renovated.

Makkah Al Mukaramah is the oldest sanctuary in the world. Every muslim grows up while seeing pictures of Holy Ka'ba in Al Masjid Al Haram, and dreams to plan the journey of lifetime for Hajj or Umrah rituals in this grandiose city. Local landmarks such as Hira Cave (Jebel Noor), Mina, Arafat, Thawr Cave, Al Mua'lla Cemetry, House of Prophet Mohamed (PBUH) in Makkah, etc. are few minutes away on wheels.

"A warm Welcome to the Zamzam Pullman Makkah Hotel! We are delighted to do our best to make your stay pleasant and spiritual. We trust that you will enjoy your stay and love our most comfortable rooms just as much as we do."

Samer Khair, Hotel Management

Renovation efforts are ongoing across guest rooms, public areas, dining venues, and the Executive Lounge, ensuring an upgraded experience while maintaining the hotel's spiritual character. The hotel also offers a range of practical facilities to support guest comfort, including a fitness centre, a dedicated prayer room, concierge services, accessible infrastructure, and valet and off-site parking options.

Hotel extras

Moments away from Al Masjid Al Haram, and The Holy Kaaba.
Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.
Spacious Rooms & Suites.
Complimentary Wi-Fi
Adjoined with Shopping Arcade featuring a huge variety of International brands.

Our accommodation(s)

Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

DELUXE ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Room

CLASSIC ROOM, 2 Single Size Beds, Haram Courtyard View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

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Room

DELUXE ROOM, 2 Single Size Beds, Haram Courtyard View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

See availabilities

Room

CLASSIC ROOM, 2 Single Size Beds, Haram View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

See availabilities

Room

DELUXE ROOM, 2 Single Size Beds, Haram View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Patio

See availabilities

Room

DELUXE ROOM, 2 Single Size Beds, Partial Kaaba View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: Historic side view

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Room

CLASSIC ROOM, 3 Single Size Beds, City View

4 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s) and 1 x Single bed(s)
Views: City View

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Room

CLASSIC ROOM, 3 Single Size Beds, Haram View

4 pers. max
37 m² / 398 sq ft

Bedding 1 x Single bed(s) and 1 x Twin bed(s)
Views: Patio

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Room

CLASSIC ROOM, 4 Single Size Beds, City View

4 pers. max
37 m² / 398 sq ft

Bedding 2 x Twin bed(s)
Views: City View

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Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View
Accessible room

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Suite

CLASSIC JUNIOR SUITE, 2 Single Size Beds, City View

6 pers. max
45 m² / 484 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Suite

DELUXE JUNIOR SUITE, 2 Single Size Beds, City View

6 pers. max
45 m² / 484 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Suite

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, City View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: City View

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Suite

CLASSIC EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x Twin bed(s) and 1 x King size bed(s)

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Suite

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Haram View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Patio

See availabilities

Suite

DELUXE EXECUTIVE SUITE, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

7 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s) and 1 x Twin bed(s)
Views: Historic side view

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Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, City View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)

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Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 2 x Single bed(s)
Views: Patio

See availabilities

Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Patio

See availabilities

Suite

DELUXE PRESIDENTIAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

7 pers. max
70 m² / 753 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)
Views: Historic side view

See availabilities

Suite

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Haram View

8 pers. max
148 m² / 1593 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Patio

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Suite

ROYAL SUITE, 1 Double Size Bed, 2 Single Size Beds, Kaaba View

8 pers. max
148 m² / 1593 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Historic side view

See availabilities

Room

CLASSIC ROOM, 2 Single Size Beds, City View

5 pers. max
37 m² / 398 sq ft

Bedding 1 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Pullman ZamZam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Saudi Arabia

GPS:21.419314, 39.824662

+966 12 571 5555

+966 12 571 5999

ABRAJJ MALL

Shopping centre/mall

Access: 100 m / 0.06 mi 5 min drive

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Room service

AL YASMINE

The international buffet restaurant – Al Yasmine – provides a rich dining experience, dedicated for groups, featuring international, Arabian, and Asian cuisines served in a truly Islamic ambience.

AL ZAHRA

Be amazed with Zamzam Pullman’s All-Day Dining at Al Zahra, dedicated for groups. Enjoy international & oriental buffets, discover amazing flavors, and re-energize for your spiritual journey in blessed Makkah Al Mukarramah.

TEA GARDEN

Rewind at the serene Tea Garden with premium selections of tea & coffee after spiritually soaked experience in Al Masjid Al Haram. A la carte menu invites to explore International & Oriental handpicked specialties.

AL Amber

Featuring International and local favorites in buffet or a la carte, our spacious dining area is perfect for groups. Enjoy breakfast, lunch, dinner, and weekend brunch with a wide selection for all testes and diets.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 3,684 reviews

TripAdvisor Rating 4.4/5 4,235 reviews

10/10

Navigator780726 2/8/2026 TripAdvisor review

Excellent location.. Great service from the staff especially Ayman and Ramadan at the breakfast restaurant. We will be coming back!

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the location, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Ayman and Mr. Ramadan personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

Rating

Noha H 2/7/2026 TripAdvisor review

Food is delicious, but restaurant is very small. The chef is really competent. Food is tasty, presentation is fine. Overall good experience

Dear Ms. Noha, Thank you for sharing your feedback with us. We appreciate your feedback regarding the food. On the other hand, your concerns have been taken into consideration, and rest assured that our team is working on it. We hope to have the opportunity to serve you again soon. Best regards, Zamzam Pullman Makkah Hotel.

Shamsuria A. Couples - 2/5/2026 Confirmed reviews ALL

We arrived earlier than check in time. But the staff managed to let us check in earlier as we are so tired after long hours flight from Malaysia. Thank you for your kindness.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding the staff, breakfast and location that close to Masjid Al Haram and the Holy Kaaba in the heart of Makkah. We are always honored to welcome you, and we look forward to seeing you again soon. Sincerely, Zamzam Pullman Makkah Hotel.

Rukayat O. Solo - 2/5/2026 Confirmed reviews ALL

I really enjoyed my stay at Zam Zam Pullman Makkah. Thank you to the amazing staff. They were all professional and friendly especially Tayhreed and Noha.

Dear Valued Guest, Thank you for taking the time to share your recent experience with us. We are delighted to hear you liked the location, room cleanliness and amenities, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Ms. Tayhreed and Ms. Noha personally. We promise to continuously develop our services to give you a fantastic stay during every visit. When you have a minute, consider posting your comments on TripAdvisor: https://bit.ly/44QZ0V5 Best regards, Zamzam Pullman Makkah Hotel.

It was an awesome experience to stay at zam zam pullman .

Aasim S 2/5/2026 TripAdvisor review

Stay at zam zam pullman was a great experience, their services are excellent specially a boy Muhammad Jaan e Alam was very good he is such a humble and hardworking guy .

Dear Mr. Asim, Thank you for your positive feedback, and we are delighted to hear that our staff has made your stay pleasant. We will deliver your kind words to Mr. Muhammad Jane Alam personally. We promise to continuously develop our services to give you a fantastic stay during every visit. Best regards, Zamzam Pullman Makkah Hotel.

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