Customer review rating (ALL Rating) 4.1/5 11,324 reviews
ALLSAFE approved hotel
Moments away from Al Masjid Al Haram, and The Holy Kaaba.
Partial Views featuring The Holy Kaaba, Al Masjid Al Haram, Jebel Noor (Hira Cave), etc.
Spacious Rooms & Suites.
Adjoined with Shopping Arcade featuring a huge variety of International brands.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Abraj Al Bait Complex
King Abdel Aziz Endowment
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
The international buffet restaurant - Al Yasmine - provides a rich experience with international, Arabian and Asian cuisines, served in a truly Islamic ambience
Be amazed with ZamZam Pullman All Day Dinning Experience at Al Zahra. Treat the taste-buds with International & Oriental buffet, explore amazing flavors, and re-energize to continue your spiritual journey of blessed Makkah Al Mukaramah.
Rewind at the serene Lobby Lounge with premium selections of tea & coffee after spiritually soaked experience in Al Masjid Al Haram. A la carte menu invites to explore International & Oriental handpicked specialties.
Spacious & elegant 1,315 ZamZam Pullman Rooms & Suites promise an active spiritual discovery of blessed Makkah Al Mukaramah with partial views over Holy Kaaba, Al Masjid Al Haram, Jebel Noor, etc. Complimentary Wi-Fi keeps you connected with loved ones. The iconic hotel is world-renown for its signature Executives Suites with Ka'ba view, which features abundance of stylish space for families. In-room live audio broadcasts all prayers live from Al Masjid Al Haram.
100% genuine reviews from our guestsFind out more
Best service abd best hospitality
infousmaniwireless 21/01/2022 TripAdvisor review
Best service and location and of the best hotel in the saudia I like everything in this hotel even room. Food, service,hospitality, friendly, very best stay in my life hotel staff is very friendly restaurant people like asad, shakeer,shanewaz, shahab, hussain,Hussain, thy all very nice with all gast
ahmedibraheem550 20/01/2022 TripAdvisor review
day after day I am seeing Pullman Zamzam is enhanced and turn to be the soul place that you will choose if you will go to Makkah. what make me search for stay there is the great staff they have. once you need a support or have any thing you can find them.
I want the cup
Ameer Families - 17/01/2022 Confirmed reviews ALL
Hi, the hotel is really nice and the room is well-cleaned and everything went smooth. There was a white small cup that I loved, I want you to give it to me ): I utterly loved it !
Kgs Families - 15/01/2022 Confirmed reviews ALL
Reservation department at hotel need training, he was very rude with guest. At the time of checkin, he asked me to cancel the booking and make in some other hotel. However the guy at the reception Ali is good, he handled the situation very well. Overall facility is getting old now and housekeeping is very slow to respond.
Ahmed A. Families - 15/01/2022 Confirmed reviews ALL
Good hotel, clean, near to Haram, Kind reception staff. However, very crowdy reception against health and safety percautions. It is clean, but not luxury.
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