Swissôtel Makkah 5 stars

Customer review rating (ALL Rating) 4.5/5 6,952 reviews

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Description

Hotel extras

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Our accommodation(s)

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  6,952 reviews

TripAdvisor Rating  4.3/5  3,912 reviews

Certificate of excellence 2025

An amazing stay, would definitely return

TripAdvisor rating 5.0/5

sharmlover1 TripAdvisor review

An amazing stay. Definitely recommend. The Kaaba view room was worth the additional charge. Breakfast was amazing, very busy but that didn't take away from the standard. Hotel is spotless, staff are very attentive. The location is excellent. The staff did anything they could to make our stay extra comfortable. My grandma is elderly and could not always go down for breakfast so we ordered her breakfast to the room on a couple of occasions (at no extra cost). Check in was smooth I would definitely return and recommend this hotel to all family and friends. Thank you Swissotel Makkah.

Dear Guest, thank you for your positive feedback towards our room view, location, staff service, check-in process and breakfast buffet, we are always honored to welcome you at Swissotel Makkah, we take your comment into our consideration to improve our services, waiting to serve you again soon.

Excellent

TripAdvisor rating 5.0/5

AID K TripAdvisor review

It was a very good stay, and workers of the hotel are very gentle, breakfast is very good and various , access of the hotel are very useful especially from clock tower…

Dear Guest, thank you for your positive feedback towards our location that directly faces the holy Kaaba, variety of reakfast buffet and staff service. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Customer review rating 4.0/5

Mohamed F. Families - Confirmed reviews ALL

All are good except that some bed covers were not clean enough that was not good at all.

Dear Mohamed, thank you for your feedback, we are always honored to welcome you at Swissotel Makkah, we take your comment about room cleanliness and payment process into our consideration to improve our services, waiting to serve you again soon.

Customer review rating 5.0/5

Ghashamm A. Families - Confirmed reviews ALL

Beyond excellence

Dear Ghashamm, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

Customer review rating 5.0/5

Nahed H. Families - Confirmed reviews ALL

We were very satisfied with our stay. The location is excellent , the team is extremely professional and friendly—from security to the front office, rooms very clean and tiddy, the atmosphere is very welcoming. Breakfast had good variety, the kids’ corner was a great touch, and the entrance to was easy and convenient. Check-in was a bit late not much but due to high occupancy, but overall a great experience. Highly recommended.

Dear Nahed, thank you for your positive feedback towards our location, staff services, room cleanliness, ambiance, breakfast variety, reservation process and kids corner, we’ll make sure to share your positive feedback with Mr. Abu Tamim. we are always honored to welcome you at Swissotel Makkah, we take your comment about check-in process into our consideration to improve our services, waiting to serve you again soon.

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Other web-users rate our hotel

  • 3,870 reviews 9.5/10 Location
  • 6,883 reviews 8.5/10 Room
  • 10,224 reviews 9.3/10 Service
  • 104 reviews 5.2/10 WiFi
  • 3,599 reviews 9.2/10 Cleanliness
  • 2,234 reviews 8.6/10 Breakfast
  • 14 reviews 3.3/10 Wellness Area

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