Swissôtel Makkah 5 stars

Name: Swissotel Makkah, Hotel in Makkah - ALL
Address: King Abdul Aziz Endowment, Ajyad Street, MAKKAH, 0, SA
Telephone: +966125718222
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 7,016 reviews

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King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Saudi Arabia

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Swissôtel Makkah

Being part of the luxurious Makkah clock royal tower, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts fast Wi-Fi and two restaurants. Modern accommodation at Swissôtel Makkah are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

Swissotel Makkah stands out with its prime location, offering unparalleled views of the Kaaba and the entire Masjid. This luxurious hotel ensures a remarkable stay with exceptional amenities, world-class service. Swissotel is the exclusive property in the Abraj Al Bait Endowment offering direct access via Ajyad Street. This prime feature ensures unparalleled enhancing their overall experience with exceptional ease of access to the hotel .

The deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam

Experience the Holy city's spirit with a touch of Swiss Vitality, Enjoy an extraordinary stay at the heart of Makkah with 24/7 Room Service, facilities for disabled guests, business center and free WiFi.

Mohamed Talaat, Hotel Management

Hotel extras

Free WiFi
limited available parking slots
Easy access to Holy Haram
Easy access to Abraj mall
24 hours room service

Our accommodation(s)

Room

Classic room King bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Classic room Twin bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 3 x Twin bed(s)

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Room

Classic room Twin bed City

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Classic room King bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Junior suite Haram Partial View

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)

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Room

Junior Suite King Bed Kaaba View

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed City

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

Classic room Triple bed City

3 pers. max
32 m² / 344 sq ft

Bedding 3 x Twin bed(s)

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Room

Classic room Quad bed City

4 pers. max
32 m² / 344 sq ft

Bedding 4 x Twin bed(s)

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Room

Classic room Twin bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 3 x Twin bed(s)

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Room

Classic room Quad bed Haram Partial View

4 pers. max
32 m² / 344 sq ft

Bedding 4 x Twin bed(s)

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Room

Classic room Quad bed Kaaba

4 pers. max
32 m² / 344 sq ft

Bedding 4 x Twin bed(s)

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Room

Kaaba Premier room King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

Kaaba Premier room Twin Bed

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)

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Suite

Junior Suite King Bed City

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Royal Suite Kaaba View

6 pers. max
323 m² / 3476 sq ft

Bedding 2 x King size bed(s)

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Room

Classic room King bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Classic room King bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

+966 12 571 8222

+966 12 571 8111

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Ajwaa Restaurant

Ajwaa Restaurant is an exclusive venue at Swissôtel Makkah for Dimond members and above and Kaaba View Suite guests only, offering refined VIP hospitality. During Ramadan, it becomes a private VIP buffet.

Al Ruwad Lounge

Al Ruwad Lounge is an elegant retreat offering a refined selection of hot and cold beverages, light bites, and pastries in a relaxed atmosphere, ideal for informal meetings, quiet moments, or unwinding after a long day.

Swiss Go

A Grab & Go Concept, an outlet with speedy service and for guest who wants a quick bites for take away with high-quality fresh products. Offering from variety of oriental sweets, sandwiches, cakes, pastries, bakeries and lights salads.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 32 m² / 344.445 sq ft
Maximum seats capacity: 14
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 7,016 reviews

Fateh A. Friends - 3/30/2026 Confirmed reviews ALL

I has an Amazing time

Dear Fateh, Thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

Yasmin M. Families - 3/30/2026 Confirmed reviews ALL

I opted for a khaaba view room. Was very good on 15th Floor however slightly obstructed not by buildings but not high enough to get full khaaba. If i am being picky windows were very dirty (not sure how often if possible to clean such high windows). Bathroom was quite compact. Room was very good with lots of storage space for everything, beds situated to the side and seating area infront of the khaaba. Had two beds as requested thankyou. housekeeping are really nice and helpful. did order room service for refreshments and snacks. Breakfast very huge choice but i don't have too much for breakfast to do justice to the cost. We had dinner twice and is pretty hefty at over £25 per person and at weekends (classed from Thursday) its £30 pp. ( i definitely don't eat that much to justify price bracket). there are many eating places around and no queues. But its nice/convenient to try here and there during your stay as you can pay each day. I didnt have breakfast the last morning and i did ask for it to be changed to a dinner instead but i was told not possible but on another occasion i was told to pay the difference! which was 70SAR per person (i couldnt justify that as can easily purchase for half the price elsewhere). I left at 3am so not only was I not able to have breakfast that i paid for in advance but left the room very early due to flight time so u can lose out on a costly night. all in all I would consider staying again as i was very comfortable here room/amenities and location. Access to shopping centre is through the end of reception and into clock tower shopping area too. So much to see and do in there if you are staying longer.

Dear Yasmin, we are grateful for your kind feedback towards our room size, room services, amenities, location, breakfast variety and housekeeping staff services, it warms our hearts. Regarding your notes about the room view, bathroom size and food prices we have forwarded your feedback to the concerned departments as we continuously work to provide excellent service. We look forward to welcoming you again soon.

Siddiq A. S. Families - 3/30/2026 Confirmed reviews ALL

Great location, good customer service

Dear Siddiq, thank you for your positive feedback towards our services and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Nadia M. Families - 3/30/2026 Confirmed reviews ALL

Good and clean

Dear Nadia, may Allah accept your good deeds. We are beyond happy with your positive feedback glad that our hotel cleanliness has met your satisfaction. We are waiting to serve you again soon.

Mona K. Families - 3/29/2026 Confirmed reviews ALL

Very good , except that we couldn't enter and park our car inside the hotel And took a lot of time to try and at last we parked in an outside parking I contacted the hotel and there was no facilitation to enter with the car although we already have the booking Is there any card for the hotel we can use on next visits?!

Dear Mona, may Allah accept your good deeds. Because your peace of mind is our number one priority, and we assure you that your opinion has been shared with the relevant department. We look forward to welcoming you again soon, and we promise you a revitalizing escape that allows you to experience the quality of life on your next visit.