Swissôtel Makkah 5 stars

Name: Swissotel Makkah, Hotel in Makkah - ALL
Address: King Abdul Aziz Endowment, Ajyad Street, MAKKAH, 0, SA
Telephone: +966125718222
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 7,073 reviews

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King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Saudi Arabia

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Swissôtel Makkah

Being part of the luxurious Makkah clock royal tower, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts fast Wi-Fi and two restaurants. Modern accommodation at Swissôtel Makkah are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

Swissotel Makkah stands out with its prime location, offering unparalleled views of the Kaaba and the entire Masjid. This luxurious hotel ensures a remarkable stay with exceptional amenities, world-class service. Swissotel is the exclusive property in the Abraj Al Bait Endowment offering direct access via Ajyad Street. This prime feature ensures unparalleled enhancing their overall experience with exceptional ease of access to the hotel .

The deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam

Experience the Holy city's spirit with a touch of Swiss Vitality, Enjoy an extraordinary stay at the heart of Makkah with 24/7 Room Service, facilities for disabled guests, business center and free WiFi.

Mohamed Talaat, Hotel Management

Hotel extras

Free WiFi
limited available parking slots
Easy access to Holy Haram
Easy access to Abraj mall
24 hours room service

Our accommodation(s)

Room

Classic room King bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Classic room Twin bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 3 x Twin bed(s)

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Room

Classic room Twin bed City

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

Classic room King bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Junior suite Haram Partial View

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)

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Room

Junior Suite King Bed Kaaba View

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)

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Room

Classic Room King Bed City

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

Classic room Triple bed City

3 pers. max
32 m² / 344 sq ft

Bedding 3 x Twin bed(s)

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Room

Classic room Quad bed City

4 pers. max
32 m² / 344 sq ft

Bedding 4 x Twin bed(s)

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Room

Classic room Twin bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)

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Room

Classic room Triple bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 3 x Twin bed(s)

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Room

Classic room Quad bed Haram Partial View

4 pers. max
32 m² / 344 sq ft

Bedding 4 x Twin bed(s)

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Room

Classic room Quad bed Kaaba

4 pers. max
32 m² / 344 sq ft

Bedding 4 x Twin bed(s)

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Room

Kaaba Premier room King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)

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Room

Kaaba Premier room Twin Bed

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Twin bed(s)

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Suite

Junior Suite King Bed City

4 pers. max
64 m² / 688 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Royal Suite Kaaba View

6 pers. max
323 m² / 3476 sq ft

Bedding 2 x King size bed(s)

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Room

Classic room King bed Kaaba

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Room

Classic room King bed Haram Partial View

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

+966 12 571 8222

+966 12 571 8111

Hotel services

Check-in from 06:00 PM - Check out up to 02:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Ajwaa Restaurant

Ajwaa Restaurant is an exclusive venue at Swissôtel Makkah for Dimond members and above and Kaaba View Suite guests only, offering refined VIP hospitality. During Ramadan, it becomes a private VIP buffet.

Al Ruwad Lounge

Al Ruwad Lounge is an elegant retreat offering a refined selection of hot and cold beverages, light bites, and pastries in a relaxed atmosphere, ideal for informal meetings, quiet moments, or unwinding after a long day.

Swiss Go

A Grab & Go Concept, an outlet with speedy service and for guest who wants a quick bites for take away with high-quality fresh products. Offering from variety of oriental sweets, sandwiches, cakes, pastries, bakeries and lights salads.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 32 m² / 344.445 sq ft
Maximum seats capacity: 14
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 7,073 reviews

Zakiya P. Families - 3/10/2026 Confirmed reviews ALL

This is my third stay and I feel Standards are slipping. I put my bin out around 12am, it still wasn't emptied till 10am. Also housekeeping only did what they were prompted to do, they did not use their initiative and set the beds like they used to. My second day breakfast - most of the items is picked were cold, emmen though it is supposed to be hot food. We like staying at the Swissotel Makkah because of its convenience and the 5* rating. Also on the first day at breakfast, we were 5 people, when my brother tried to sit at a table he was advised the table was only for b"VIP". I'm sure if any tables were reserved for VIP guests they wild be cordoned off indicating such, this table was in the middle of the dining room and family was sat on the other side, they didn't look executive to me, they looked like us, "normal people". Otherwise I get much enjoyed my stay.

Dear Zakiya, may Allah accept your good deeds. Because your peace of mind is our number one priority, we do appreciate your feedback regarding the houskeeping staff services, food temperature, and we assure you that your opinion has been shared with the relevant department. We look forward to welcoming you again soon, and we promise you a revitalizing escape that allows you to experience the quality of life on your next visit.

Monira A. Families - 3/10/2026 Confirmed reviews ALL

Very comfortable

Dear Monira, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

Ebrahim J. Couples - 3/10/2026 Confirmed reviews ALL

The staff is always courteous and ready to help They strive to make your stay pleasant

Dear Ebrahim, may Allah accept your good deeds. We are beyond happy with your positive feedback glad that our staff service has met your satisfaction. We are waiting to serve you again soon.

Mohamed P. Solo - 3/9/2026 Confirmed reviews ALL

Facilities and lifts all good

Dear Mohamed, may Allah accept your good. Thank you for sharing your feedback. We are pleased that our deeds location meet your expectations. We look forward to welcoming you again on your next visit.

Sujoud Q. Families - 3/8/2026 Confirmed reviews ALL

Well located and comfortable stay. However, the breakfast was very disappointing. Some dishes did not seem fresh and others were not cooked well, especially the shrimp and crab. The shrimp were also not properly cleaned. Despite the large buffet, I couldn’t find anything tasty to eat.

Dear Sujoud, thank you for your positive feedback towards our location, we are always honored to welcome you at Swissotel Makkah, we take your comment about the breakfast into our consideration to improve our services, waiting to serve you again soon.