Swissôtel Makkah 5 stars

Customer review rating (ALL Rating) 4.6/5 8,093 reviews

Swissôtel Makkah - Image 1
Swissôtel Makkah - Image 2
Swissôtel Makkah - Image 3
Swissôtel Makkah - Image 4

Description

Hotel extras

  • Reach Masjid Al Haram with one direct elevator from your room to Haram level.

  • Wake up to inspiring views of the Holy Kaaba, Masjid Al Haram, and Makkah.

  • Arrive with ease via Ajyad Street, with direct access to the hotel lobby.

  • Stay in the iconic Clock Towers complex, connected to the shopping mall.

  • Ideal for families, elderly guests, and Umrah travelers seeking easy Haram access.

Our accommodation(s)

Book this hotel
Room 1

Spacious 32 m² room with two single beds, one bathroom, and Holy Kaaba views. Feel close to Masjid Al Haram as you admire the Holy Kaaba throughout your stay, with in-room Haram audio bringing the Adhan and prayers into your room.

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 32 m² / 344 sq ft
  • Bedding 2 x Single bed(s)
  • Views: LandmarkView

Spacious 32 m² room with three single beds, one bathroom, and Holy Kaaba views. Feel close to Masjid Al Haram as you admire the Holy Kaaba throughout your stay, with in-room Haram audio bringing the Adhan and prayers into your room.

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with two single beds and one bathroom, ideal for two guests or a small family. Enjoy easy access to Masjid Al Haram and in-room Haram audio to hear the Adhan and prayers during your Umrah stay in Makkah.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with one King bed, one bathroom, and partial views of Masjid Al Haram. Includes a work desk with chair, single sofa chair, in-room Haram audio, TV, and high-speed internet, ideal for a comfortable stay in Makkah.

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea
  • Bottled waterAdditional charge
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • BathrobeAdditional charge
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • In-house movies
  • Satellite/cable colour TV
  • TV room service ordering
  • 60'/152 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with one King bed, one bathroom, a work desk with chair, and a sofa. Enjoy in-room Haram audio, TV, and high-speed internet, offering a comfortable stay in the heart of Makkah.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Full-length mirror
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 58'/147 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu
  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • Rolling seats

Spacious 32 m² room with three single beds and one bathroom, ideal for families or friends. Enjoy easy access to Masjid Al Haram and in-room Haram audio to hear the Adhan and prayers, supporting a smooth Umrah stay in Makkah.

  • Views:

    City View

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with four single beds, one bathroom, a work desk with chair, and an additional chair. In-room Haram audio lets you hear the Adhan and prayers from Masjid Al Haram, creating a peaceful spiritual atmosphere during your Umrah stay.

  • Views:

    City View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x4

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Office supplies
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with two single beds, one bathroom, and partial views of Masjid Al Haram. Enjoy easy access to the Holy Mosque and in-room Haram audio to hear the Adhan and prayers, supporting a smooth Umrah stay in Makkah.

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Knock light for hearing impaired
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

The stylishly designed room exudes an air of elegance that charms the most discerning guest. promises to delight both leisure and business guests with warm service Espresso Machine ,Enjoy the luxury of 55' LED/TVs,In Room Haram Audio Size 32sqm View Haram

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x3

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with four single beds, one bathroom, and partial views of Masjid Al Haram. In-room Haram audio lets you hear the Adhan and prayers from the Holy Mosque, creating a peaceful spiritual atmosphere during your Umrah stay.

  • Views:

    LandmarkView

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x4

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Spacious 32 m² room with four single beds, one bathroom, and Holy Kaaba views. In-room Haram audio lets you hear the Adhan and prayers from Masjid Al Haram, bringing the feeling of being close to the Holy Mosque into your stay.

  • Views:

    LandmarkView

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x4

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Begin a spiritual stay overlooking the Holy Kaaba, where you can pray, reflect, and feel close to Masjid Al Haram. This 32 m² Premier room features one King bed, one bathroom, in-room Haram audio, and views toward Jabal Al Noor.

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Let your heart find peace as you admire the Holy Kaaba throughout your stay, with moments of prayer and reflection from your room. This 32 m² Premier room features two single beds, one bathroom, in-room Haram audio, and comfort steps from Masjid Al Haram.

  • Views:

    LandmarkView

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 48'/122 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Junior suite Haram Partial View

Feel Makkah's spirit through panoramic glass with partial Masjid Al Haram views. This 64 m² Junior Suite offers one King bed, two bathrooms, living area with sofa, dining table for four, work desk with rolling chair, Nespresso machine, and Haram audio.

  • Views:

    LandmarkView

Max. number of persons
4
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Espresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Junior Suite King Bed Kaaba View

Experience one of the most inspiring Junior Suites with panoramic views of the Holy Kaaba, Masjid Al Haram, and Jabal Al Noor. This 64 m² suite features one King bed, two bathrooms, living area, dining table, Nespresso machine, and Haram audio.

  • Views:

    LandmarkView

Max. number of persons
4
Area
From 64 m² / 688 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge
  • Welcome trayAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

Royal Suite Kaaba View

Experience a private spiritual retreat with sweeping Holy Kaaba views, where prayer, reflection, and family moments feel close to Masjid Al Haram. This 323 m² Royal Suite features two bedrooms, two majlis, a prayer room, living and dining areas.

  • Views:

    LandmarkView

  • Most of the accommodation:

    Dining room / area or Additional living room / area or 2 bedrooms

Max. number of persons
6
Area
From 323 m² / 3476 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower

Media And Technology

Complementary elements

  • Computer
  • Printer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in room
  • International callsAdditional charge
  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • TV room service ordering
  • Video games on TV in room
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Brand Magazine
  • Cleaning supplement
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Suite Box

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 1,500 rooms
  • 20 rooms for people with reduced mobility
  • 700 connecting rooms
  • 47 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Turkish

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi in the communal areas
  • WiFi at the hotel Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Headphones

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Boutiques/shopping

Gift shop/newspaper shop

Hairdresser/barber

Shopping mall

Clothing store

Art gallery

Drugstore/pharmacy

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Children
  • Buffet Additional charge

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels
  • On site
  • Indoor parking
  • Public
  • Parking opened 24/7
  • Parking pricing: 59.59 € 250 SAR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Security

  • Well-lit parking
  • Extinguisher
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Ajwaa Restaurant is an exclusive venue at Swissôtel Makkah for Dimond members and above and Kaaba View Suite guests only, offering refined VIP hospitality. During Ramadan, it becomes a private VIP buffet.

Swiss Go

A Grab & Go Concept, an outlet with speedy service and for guest who wants a quick bites for take away with high-quality fresh products. Offering from variety of oriental sweets, sandwiches, cakes, pastries, bakeries and lights salads.

Bar Type
Bar-Rendez-Vous
Capacity
10
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • Mastercard
  • Visa

Snacks facilities

  • Cold snacks
  • Hot snacks

A Grab & Go Concept, an outlet with speedy service and for guest who wants a quick bites for take away with high-quality fresh products. Offering from variety of oriental sweets, sandwiches, cakes, pastries, bakeries and lights salads.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  8,093 reviews

Customer review rating 5.0/5

Ahsanul H. Couples - Confirmed reviews ALL

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Rashad personally, to keep up the amazing work. We are waiting to serve again soon.

Customer review rating 5.0/5

Alimov Z. Families - Confirmed reviews ALL

Dear Guest, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

Customer review rating 3.0/5

Fatima G. Families - Confirmed reviews ALL

Dear Fatima, We take all reviews seriously to constantly improve our services. Your comments about room isolation, noises, hotel service, bathroom cleanliness and room service have been forwarded to the concerned department as your comfort is our top priority. We are grateful for your feedback towards our location that faces the holy Kaaba. We will make sure to share your feedback with Ms.Rafal personally, to keep up the amazing work. We are waiting to serve again soon.

Customer review rating 5.0/5

Kamran M. Families - Confirmed reviews ALL

Dear Kamran, may Allah accept your good. Thank you for sharing your feedback about our room size, room view, room cleanliness, service and staff. We are pleased that our deeds services meet your expectations. We’ll make sure to share your positive with Mr. Mohamed Talaat. We look forward to welcoming you on your next visit.

Customer review rating 5.0/5

Adel A. Couples - Confirmed reviews ALL

Dear Adel, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive with Miss Rafal. We waiting are to serve you again soon.

Dear Guest, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Rashad personally, to keep up the amazing work. We are waiting to serve again soon.

Customer review rating 5.0/5

Alimov Z. Families - Confirmed reviews ALL

Very good

Dear Guest, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

Customer review rating 3.0/5

Fatima G. Families - Confirmed reviews ALL

This was not my first time staying at the hotel. Although the hotel was clean, the service was not well organized.We had to call reception to request basic amenities such as slippers and water. I had booked a triple room with a Kaaba view, but the guests in the room next to ours were extremely noisy.I called reception to complain but no action was taken. I eventually had to go down to reception in person to address the issue We were then moved to a quadruple room, but unfortunately, the bathroom was dirty Overall, the experience was disappointing, especially as a returning guest wanting to try a new experience with the kaaba view i expected better service, cleanliness and attention to guests’ concerns

Dear Fatima, We take all reviews seriously to constantly improve our services. Your comments about room isolation, noises, hotel service, bathroom cleanliness and room service have been forwarded to the concerned department as your comfort is our top priority. We are grateful for your feedback towards our location that faces the holy Kaaba. We will make sure to share your feedback with Ms.Rafal personally, to keep up the amazing work. We are waiting to serve again soon.

Customer review rating 5.0/5

Kamran M. Families - Confirmed reviews ALL

> *Subject: Thank you for the wonderful stay - 10/10* > Dear Mr. Mohamed Talaat and Swissôtel Makkah Team, > Alhamdulillah, I had an absolutely wonderful stay at Swissôtel Makkah. I am very, very satisfied. > A special and heartfelt thank you for the complimentary room upgrade to the Haram / Kaaba View room. The view was breathtaking and made my spiritual journey even more memorable. The room was exceptionally clean, spacious and comfortable. > Your staff was very kind, professional and helpful throughout my stay. > Thank you again for your amazing hospitality. I will definitely recommend Swissôtel Makkah to my family and friends and look forward to staying with you again on my next Umrah. > JazakAllah Khair. > Best Regards, Kamran M. > *Subject: Thank you for the wonderful stay - 10/10* > Dear Mr. Mohamed Talaat and Swissôtel Makkah Team, > Alhamdulillah, I had an absolutely wonderful stay at Swissôtel Makkah. I am very, very satisfied. > A special and heartfelt thank you for the complimentary room upgrade to the Haram / Kaaba View room. The view was breathtaking and made my spiritual journey even more memorable. The room was exceptionally clean, spacious and comfortable. > Your staff was very kind, professional and helpful throughout my stay. > Thank you again for your amazing hospitality. I will definitely recommend Swissôtel Makkah to my family and friends and look forward to staying with you again on my next Umrah. > JazakAllah Khair. > Best Regards, > Kamran M.

Dear Kamran, may Allah accept your good. Thank you for sharing your feedback about our room size, room view, room cleanliness, service and staff. We are pleased that our deeds services meet your expectations. We’ll make sure to share your positive with Mr. Mohamed Talaat. We look forward to welcoming you on your next visit.

Customer review rating 5.0/5

Adel A. Couples - Confirmed reviews ALL

Wonderful Staff

Dear Adel, we are delighted you took the time to thank our staff members and share your experience at Swissotel Makkah. We’ll make sure to share your positive with Miss Rafal. We waiting are to serve you again soon.

Customer review rating 5.0/5

Saleha B. Families - Confirmed reviews ALL

This was our second time staying at Swissôtel Makkah, and once again, we had a wonderful experience! The service was excellent from the moment we walked through the door. The rooms were clean and comfortable, and we were lucky enough to have an amazing view of the Kaaba. The hotel is within walking distance of Masjid al-Haram, which makes it incredibly convenient, especially for prayers. Both breakfast and dinner were good, with plenty of variety. The buffet always had something for everyone. The only downside is transportation. As the hotel is located within the Clock Tower, Uber pickups can be difficult, so you usually have to rely on local taxis. Overall, another great stay, and we would happily return!

Dear Saleha, may Allah accept your good deeds. we are grateful for your kind feedback towards our service, rooms, room view, buffet and location it warms our hearts. Regarding your notes about the transportation, we have forwarded your feedback to the concerned departments as we continuously work to provide excellent service. We look forward to welcoming you again soon.

Customer review rating 4.0/5

Abubakar M. Solo - Confirmed reviews ALL

Nicely handled from all departments

Dear Abubakar, we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. We’ll make sure to share your positive with Mr. Mohamed. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.

Customer review rating 1.5/5

Sajid M. Families - Confirmed reviews ALL

Great view at high price . Room rate be 4/10 in rating ...

Dear Sajid, thank you for bringing this to our attention as we strive to provide a better service that meets your satisfaction. Please note that we have sent your feedback to the concerned department to take into consideration. We hope to serve you again soon.

Customer review rating 5.0/5

Muhammad S. Families - Confirmed reviews ALL

Exceptional Comfort and Great Location! Highly recommend staying here! The rooms and common areas were comfortable, and the staff provided great service with seamless check-in and check-out. Elevators were prompt, so no frustrating wait times. Getting around was super easy thanks to two convenient exit points (one straight to the street/hut and another through the connected mall area). Plus, the breakfast buffet was delicious and well-stocked. 10/10 stay!

Dear Muhammad, may Allah accept your good deeds. thank you for your positive feedback towards our location that directly faces the holy Kaaba, room, staff, check-in process, check-out process, elevators and breakfast buffet. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Customer review rating 5.0/5

Salwa S. Couples - Confirmed reviews ALL

Amazing service Great food Very friendly reception Loved the room Clean Best view on earth Direct access to kaba, mall and perfect for families too

Dear Salwa, thank you for your positive feedback towards our service, buffet, staff, room, cleaning service, room view and location, we are always honored to welcome you at Swissotel Makkah, waiting to serve you again soon.

Customer review rating 3.5/5

Hassan K. Families - Confirmed reviews ALL

I had a fantastic experience staying at this hotel. The staff was incredibly welcoming and attentive throughout our visit. Additionally, the restaurant served high-quality, delicious meals. I would definitely stay here again!

Dear Hassan, may Allah accept your good. Thank you for sharing your feedback about our staff and restaurant. We are pleased that our deeds services meet your expectations. We look forward to welcoming you on your next visit

Customer review rating 4.5/5

Murtala M. S. Couples - Confirmed reviews ALL

Great

Dear Murtala, thank you for your kind feedback. We are thrilled to have you at Swissotel Makkah. We are waiting to serve you again soon.

Customer review rating 5.0/5

Mousa R. Families - Confirmed reviews ALL

I would like to express my sincere appreciation to Abdul Wahid, who is the main reason I keep coming back to Swissôtel. His exceptional care, warm hospitality, and personal attention make every stay special. He always makes sure that we feel welcomed, comfortable, and well taken care of. I would also like to extend my heartfelt thanks to the entire Swissôtel team for their continuous care, kindness, and excellent service. Every time we visit, we receive the same warm welcome and outstanding hospitality. Swissôtel is always our first and only choice. We never consider staying at another hotel because the excellent service and personal care we receive here make us feel at home. Thank you, Abdul Wahid, and the entire Swissôtel team, for making every stay memorable. Keep up the excellent work! Preferred room is 3229.

Dear Mousa, may Allah accept your good deeds. Thank you for sharing your experience with us. we can assure you that all our hotel staff enjoyed serving as much as you enjoyed your stay. We’ll make sure to share your positive with Mr.Abdul Wahid. Our main goal is to provide you with a revitalizing escape so you can get a Swiss Vitality experience that satisfies your needs, can’t wait to welcome you again soon.

Customer review rating 5.0/5

Abubakar N. Families - Confirmed reviews ALL

The stuff are professional & caring

Dear Abubakar, thank you for your positive feedback towards our location that directly faces the holy Kaaba and staff. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Customer review rating 4.5/5

Javed N. Families - Confirmed reviews ALL

All the services provided were excellent; including restaurant & breakfast food variety, bell boy luggage service and a late checkout at 4PM.

Dear Javed, may Allah accept your good. Thank you for sharing your feedback about our location, buffet, service and check-out process. We are pleased that our deeds services meet your expectations. Please note that your opinion has been shared with the relevant department. We look forward to welcoming you on your next visit.

Customer review rating 0.5/5

Hannah S. Couples - Confirmed reviews ALL

Woman at the front desk didn’t accommodate me even though I paid more for a Kaaba view

Dear Hannah, we would like to assure you that your concerns have been sent immediately to the relevant department, and you will be contacted shortly to investigate this further.

Customer review rating 5.0/5

Bashar A. Families - Confirmed reviews ALL

Perfect in every way

Dear Bashar, we’re glad that you were able to enjoy some quality time and had a Swiss Vitality experience during your stay at Swissotel Makkah. It has been a pleasure to serve you. We look forward to welcoming you again soon.

Customer review rating 3.5/5

Mothana B. Families - Confirmed reviews ALL

Good experience, no coffee machine….

Dear Mothana, we are grateful for your kind feedback it warms our hearts. Regarding your notes, we have forwarded your feedback to the concerned departments as we continuously work to provide excellent service. We look forward to welcoming you again soon.

Customer review rating 4.0/5

Muna A. M. Families - Confirmed reviews ALL

We enjoyed our stay.

Dear Guest, we are grateful for your kind feedback towards our Location it warms our hearts. We’ll make sure to share your positive with Mr. Fahad. Regarding your notes about the bathroom size and maintenance, we have forwarded your feedback to the concerned departments as we continuously work to provide excellent service. We look forward to welcoming you again soon.

Customer review rating 5.0/5

Mohamed T. Couples - Confirmed reviews ALL

Comfortable stay, well located and very helpful stuff

Dear Guest, thank you for your positive feedback towards our location that directly faces the holy Kaaba and staff. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Other web-users rate our hotel

  • 3,881 reviews 9.5/10 Location
  • 6,100 reviews 8.4/10 Room
  • 10,144 reviews 9.4/10 Service
  • 88 reviews 4.6/10 WiFi
  • 3,138 reviews 9/10 Cleanliness
  • 2,245 reviews 8.3/10 Breakfast
  • 14 reviews 2.9/10 Wellness Area
  • 7 reviews 1.1/10 Pool

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