Swissôtel Makkah 5 stars

Customer review rating (ALL Rating) 4.5/5 3,891 reviews

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Description

Hotel extras

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Our accommodation(s)

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,891 reviews

TripAdvisor Rating  4.5/5  3,429 reviews

Overall good stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Located in the Abraj Albayt complex so it's very close to the Haram Room connected to the Haram so you may follow the prayer with imam The hotel is very clean..all the staff were very friendly. Especially thu room service and housekeeping We had a room with 3 beds partial view of the Kaaba. 2 small negative points for the air conditioner noise of the surrounding building And not enough space in the room since we had 3 beds..not very comfortable for praying for example.

Dear Imed, thank you for your positive feedback towards our room speaker, room view, hotel cleanliness, staff services and location that directly faces the holy Kaaba. Regarding your room size and AC concerns, we’ve forwarded your feedback to the concerned department to be taken care of. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Overall very satisfied

TripAdvisor rating 4.0/5

Imed B TripAdvisor review

Located in the Abraj Albayt complex so it's very close to the Haram Room connected to the Haram so you may follow the prayer with imam The hotel is very clean..all the staff were very friendly. Especially thu room service and housekeeping We had a room with 3 beds partial view of the Kaaba. 2 small negative points for the air conditioner noise of the surrounding building And not enough space in the room since we had 3 beds..not very comfortable for praying for example.

Dear Imed, thank you for your positive feedback towards our room speaker, room view, hotel cleanliness, staff services and location that directly faces the holy Kaaba. Regarding your room size and AC concerns, we’ve forwarded your feedback to the concerned department to be taken care of. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Well located and good stay

Customer review rating 5.0/5

Imtiaz B. Couples - Confirmed reviews ALL

Extreemly happy with the staff and location.

Dear Imtiaz, may Allah accept your good deeds. Thank you for expressing your opinion, and we are glad that our staff services and location have reached your satisfaction. We look forward to serving you during your next visit.

Very nice stay

TripAdvisor rating 5.0/5

Escape51484384727 TripAdvisor review

Extreemly happy with the staff and location. The hotel is inside the clock tower. One of the closest one and walking distance to Haram Shareef. The staff were always very friendly and helpful. I was travelling with friends and the staff at the reception did everything possible to give us rooms at the same level and close to each other.

Dear Guest, thank you for your positive feedback towards our staff services and location that directly faces the holy Kaaba. We are always honored to welcome you to Swissotel Makkah. Waiting to serve you again on your next visit soon.

Amazing Hotel

Customer review rating 4.5/5

Abu A. Couples - Confirmed reviews ALL

Clean, located well close to Haram. Breakfast with multi varieties and good taste. Clean hotel and helpful staff

Dear Hamed, may Allah accept your good deeds. Thank you for expressing your opinion, and we are glad that our location, cleanliness, breakfast and staff services have reached your satisfaction. We look forward to serving you during your next visit.

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Other web-users rate our hotel

  • 3,625 reviews 9.4/10 Location
  • 7,075 reviews 8.4/10 Room
  • 9,149 reviews 9.1/10 Service
  • 140 reviews 6.2/10 WiFi
  • 3,915 reviews 9/10 Cleanliness
  • 1,813 reviews 9.1/10 Breakfast
  • 1,575 reviews 9.1/10 Food
  • 6 reviews 10/10 Sustainability

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