Swissôtel Makkah 5 stars

Customer review rating (ALL Rating) 4.5/5 6,841 reviews

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Swissôtel Makkah - Image 1
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King Abdul Aziz Endowment, Ajyad Street, 0 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Free WiFi

  • limited available parking slots

  • Easy access to Holy Haram

  • Easy access to Abraj mall

  • 24 hours room service

Our accommodation(s)

Hotel location

Swissôtel Makkah

King Abdul Aziz Endowment, Ajyad Street
0 MAKKAH
Saudi Arabia

GPS:21.418042, 39.825781

Telephone
Fax +966 12 571 8111

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL RUWAD RESTAURANT

Serving an international buffet for the 3 meal periods with famous cuisine from around the world from Mediterranean to Indian, Chinese, South East Asian and Continental cuisines and not forgetting the local Arab cuisine too.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  6,841 reviews

TripAdvisor Rating  4.3/5  3,893 reviews

Certificate of excellence 2025

Excellent Room Service and Hospitality

TripAdvisor rating 5.0/5

Tuan Nur Iliana... T TripAdvisor review

Room 2405 was very good and comfortable. The service staff, Ahmad Abdul Rahman, was friendly, kind, and attentive, always ensuring water, coffee, milk, and other amenities were well stocked and sufficient.

Dear Guest, thank you for your positive feedback towards our amenities, room services, staff services and room, we’ll make sure to share your positive feedback with Mr. Ahmad Abdul Rahman. We are always honored to welcome you at Swissotel Makkah, waiting to serve you again soon.

Customer review rating 4.5/5

Abd R. J. Families - Confirmed reviews ALL

Check-in process was fast with friendly and efficient staff.

Dear Abd R., may Allah accept your good deeds. Thank you for sharing your feedback, we are pleased that our Check-in process, location and staff services have meet your expectations. We look forward to welcoming you again on your next visit.

Customer review rating 5.0/5

Huma S. Families - Confirmed reviews ALL

Spacious rooms comfortable beds extraordinary housekeeping service and good breakfast. Location is superb.

Dear Huma S., thank you for your positive feedback towards our location, breakfast, beds, rooms and facilities, we are always honored to welcome you at Swissotel Makkah, waiting to serve you again soon.

Customer review rating 4.5/5

Wasim B. Couples - Confirmed reviews ALL

Excellent service and a complimentary upgrade. The service received from Shahad was exemplary. The only downside is that the rooms and bathrooms are a bit dated and could use an upgrade.

Dear Wasim, thank you for taking the time to share your positive feedback. We will make sure to share your feedback with Mr. Shahad personally, to keep up the amazing work. Your comments about the rooms and bathrooms maintenance have been forwarded to the concerned department as your comfort is our top priority. We are waiting to serve again soon.

Customer review rating 5.0/5

Sanaa I. Families - Confirmed reviews ALL

Overall stay was great.

Dear Sanaa, Thank you for your awesome feedback. Thrilled that we were able to provide you with a revitalizing escape through our Swiss Services. Can’t wait to serve you again soon.

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Other web-users rate our hotel

  • 3,909 reviews 9.5/10 Location
  • 6,981 reviews 8.5/10 Room
  • 10,216 reviews 9.3/10 Service
  • 115 reviews 4.8/10 WiFi
  • 3,656 reviews 9.1/10 Cleanliness
  • 2,271 reviews 8.7/10 Breakfast
  • 14 reviews 3.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.