Mercure Makkah Aziziah

Customer review rating (ALL Rating) 4.4/5 1,473 reviews

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Mercure Makkah Aziziah - Image 1
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Mercure Makkah Aziziah - Image 3
Mercure Makkah Aziziah - Image 4
6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road, 24243 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Easy Access to Masjid Al Haram, 10 minutes away

  • 24 hours Complimentary Shuttle Service

  • Close to key attractions and shopping hub, Public Transportation also available

  • Wide variety of Food & Beverages Offerings

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with twin beds

Photo out of - Classic Room with twin beds

Modern and specious room measuring 269 sq. ft (25 m²) with everything you need: Central air conditioning, laptop-size safe, minibar (free bottle of water on arrival) , tea and coffee making facilities. Free WIFI. Shower and 02 single beds

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Single sofa bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 4 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
See availabilities

Modern and specious room measuring 280 sq. ft (26 m²) with everything you need: Central air conditioning, laptop-size safe, minibar (free bottle of water on arrival) , tea and coffee making facilities. Free WIFI. Shower and 02 single beds+sofa bed

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Modern and specious room measuring 290 sq. ft (27 m²) with everything you need: Central air conditioning, laptop-size safe, minibar (free bottle of water on arrival) , tea and coffee making facilities. Free WIFI. Shower and 03 single beds+01 sofa bed

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Single bed(s) x3

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Computer

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Free local calls

Tv Facilities

  • Satellite/cable colour TV
  • 15,4'/39 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Iron
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Makkah Aziziah

6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road
24243 MAKKAH
Saudi Arabia

GPS:21.3998527, 39.8627731

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 398 rooms
  • 4 rooms for people with reduced mobility
  • 398 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets not allowed

Boutiques/shopping

Gift shop/newspaper shop

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Business

2 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Well-being

Fitness Center

  • On site
  • On site

AL SAFA RESTAURANT

Photo out of - AL SAFA RESTAURANT

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Cooking style
Barbecue
24243 Makkah, Saudi Arabia
Find out more and book

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Book

Stay in shape at our 24-hour state-of-the-art gym equipped with modern exercise machines, including treadmills, stationary bikes, elliptical trainers, and free weights.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,473 reviews

Customer review rating 4.0/5

Munzir A. Families - Confirmed reviews ALL

Dear Valued Guest, It is wonderful to know that your stay exceeded your expectations. We always strive to provide our guests with comfort, care, and exceptional hospitality. We look forward to welcoming you again. Kind regards, Guest Relations Team Mercure Makkah Al Aziziyah

Customer review rating 3.5/5

Mohammed A. Families - Confirmed reviews ALL

Dear Valued Guest, We appreciate your comments and are pleased to know that you enjoyed the spacious room and breakfast variety. We sincerely apologize for the inconvenience caused by the situation you mentioned. Please rest assured that your observations have been shared with the concerned management team, and appropriate action will be taken to address this matter and prevent it from happening again. We hope to have the pleasure of welcoming you back for a more comfortable and pleasant stay. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 3.0/5

Haroon P. Couples - Confirmed reviews ALL

Dear Valued Guest, We sincerely apologize for not being able to provide the requested king bed. Please note that bed preferences are subject to hotel availability at the time of arrival. We regret any inconvenience this may have caused and appreciate your understanding. We hope to have the pleasure of welcoming you again for a better experience. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Abdul A. Families - Confirmed reviews ALL

Dear Valued Guest, We are delighted to know that you enjoyed your stay at Mercure Makkah Al Aziziyah. Your positive rating means a lot to our team. We look forward to welcoming you again for another memorable stay. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Hesham H. Families - Confirmed reviews ALL

Dear Hesham H., I would like to express my sincere appreciation for taking the time to rate your stay and recognize both me and my colleagues. Your kind appreciation means a great deal to all of us and motivates our team to continue providing warm hospitality and memorable experiences. We look forward to welcoming you back to Mercure Makkah Al Aziziyah. Kind regards, Nada Abdulgafoor Guest Relations Team

Dear Valued Guest, It is wonderful to know that your stay exceeded your expectations. We always strive to provide our guests with comfort, care, and exceptional hospitality. We look forward to welcoming you again. Kind regards, Guest Relations Team Mercure Makkah Al Aziziyah

Customer review rating 3.5/5

Mohammed A. Families - Confirmed reviews ALL

The room was spacious- breakfast had a variety- only issue was other guests were drying their clothes outside their rooms in public space- made it look like 2 star- management should strictly impose no drying clothes policy in hotel

Dear Valued Guest, We appreciate your comments and are pleased to know that you enjoyed the spacious room and breakfast variety. We sincerely apologize for the inconvenience caused by the situation you mentioned. Please rest assured that your observations have been shared with the concerned management team, and appropriate action will be taken to address this matter and prevent it from happening again. We hope to have the pleasure of welcoming you back for a more comfortable and pleasant stay. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 3.0/5

Haroon P. Couples - Confirmed reviews ALL

I requested king bed but i wasn’t given instead 2 single beds were given us

Dear Valued Guest, We sincerely apologize for not being able to provide the requested king bed. Please note that bed preferences are subject to hotel availability at the time of arrival. We regret any inconvenience this may have caused and appreciate your understanding. We hope to have the pleasure of welcoming you again for a better experience. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Abdul A. Families - Confirmed reviews ALL

Comfortable stay... Thank you

Dear Valued Guest, We are delighted to know that you enjoyed your stay at Mercure Makkah Al Aziziyah. Your positive rating means a lot to our team. We look forward to welcoming you again for another memorable stay. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Hesham H. Families - Confirmed reviews ALL

An Exceptional Stay – Highly Recommended! An absolutely wonderful stay that allows you to perform your religious rituals with complete peace of mind, spirituality, and tranquility, without any hassle or difficulty. First, I would like to express my appreciation to the entire reception team, with special thanks to Mr. Raed and Mr. Nawaf for their outstanding hospitality. My sincere thanks also go to Ms. Nada Abdelghafour at the reception Backhouse, who made sure all my requests were taken care of. She also arranged for complimentary hospitality to be delivered to my room, accompanied by a professionally written welcome note. The hotel also kindly provided a complimentary room upgrade with no additional charges, as well as a late check-out without me even having to ask. These thoughtful gestures truly made a difference. The room service team was equally impressive, responding to requests promptly and efficiently. Honestly, I highly recommend this hotel. The hospitality makes you feel as comfortable as if you were in your own home. A big thank you to all the hotel staff, and special appreciation to the management for maintaining such an excellent standard of service. I sincerely hope you continue to maintain this exceptional level of hospitality and service.

Dear Hesham H., I would like to express my sincere appreciation for taking the time to rate your stay and recognize both me and my colleagues. Your kind appreciation means a great deal to all of us and motivates our team to continue providing warm hospitality and memorable experiences. We look forward to welcoming you back to Mercure Makkah Al Aziziyah. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Abdulkadir A. Families - Confirmed reviews ALL

I had a fantastic stay

Dear Valued Guest, At Mercure Makkah Al Aziziyah, we believe that true hospitality begins with making every guest feel genuinely welcome. We are delighted that you enjoyed your stay and look forward to the pleasure of hosting you again for another memorable experience. Warm regards, Nada Abdulgafoor Guest Relations Team Mercure Makkah Al Aziziyah

Customer review rating 4.5/5

Nabiel B. Solo - Confirmed reviews ALL

clean, professional, worth every penny, easy to access by multiple type of public transportation

Dear Mr Nabiel, Thank you for your kind feedback. We are delighted that you appreciated our cleanliness, professionalism, and convenient access to public transportation. We look forward to welcoming you again. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 3.5/5

Abdul K. J. H. H. Families - Confirmed reviews ALL

It was a okay stay.

Dear Valued Guest, We appreciate you sharing your experience at Mercure Makkah Al Aziziyah. We regret that some aspects of your stay did not fully meet your expectations, particularly regarding the room size and breakfast selection. Your comments about the food quality have been noted and will be shared with our restaurant team for further improvement. We sincerely hope to have another opportunity to welcome you and provide you with a more enjoyable experience. Kind regards, Nada Abdulgafoor Guest Relations Team Mercure Makkah Al Aziziyah

Customer review rating 5.0/5

Mohamed G. Couples - Confirmed reviews ALL

Super Stay n Khalid Mustafa made it a great one the restaurant supervisor

Dear Valued Guest, Thank you for your kind feedback. We are delighted to hear that you had a wonderful stay and that Mr. Khalid Mustafa, our Restaurant Supervisor, made your experience even more enjoyable. We will gladly share your appreciation with him. We look forward to welcoming you again. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 4.5/5

Muhammad S. A. Couples - Confirmed reviews ALL

It was completely comfortable stay in Makkah. Hotel was clean and their staff was helpful. But for breakfast and specially lunch / dinner men they have to Improve.

Dear Muhammad S. A., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our hotel clean and our staff helpful. Your comments about the meal offerings have been noted, and we appreciate your insights as we continuously strive to enhance our dining experience. Kind regards, Raed Saigh. Guest Relation Team.

Customer review rating 4.5/5

Asif K. S. Families - Confirmed reviews ALL

The stay was very comfortable, clean and pleasant. The service and the facility was excellent.

Dear Valued Guest, We are delighted to know that you had a comfortable and pleasant stay with us. Your kind words about our cleanliness, service, and facilities are truly appreciated. We look forward to welcoming you again to Mercure Makkah Al Aziziyah. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 4.5/5

Safietou D. Business - Confirmed reviews ALL

A wonderful stay, especially considering it's only 10 minutes from the Haram. The staff were incredibly attentive. However, the breakfast needs improvement; they should offer more variety, such as chicken, meat, and sugars suitable for diabetics.

Dear ,Safietou D. Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know that you enjoyed our convenient location near the Holy Mosque and appreciated the attentiveness and friendliness of our team. We also appreciate your valuable comments regarding our breakfast selection. Your suggestions for greater variety, including chicken, meat, and sugar-free options suitable for guests with diabetes, are highly appreciated and will be shared with our culinary team for consideration as we continuously strive to enhance our guests’ dining experience. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back for another pleasant stay. Kind regards, Raed Saigh. Guest Relation Team.

Customer review rating 1.5/5

Mudaser Z. Families - Confirmed reviews ALL

furniture dusted, stained and wet carpets, stained bed sheets. We asked for a room change or refund which was not fullfilled.

Dear , Mudaser Z. Thank you for taking the time to share your feedback. We would like to clarify that your reservation was made under a non-refundable rate. Furthermore, as you arrived prior to the standard check-in time, the room was provided subject to availability, and you agreed to accept the room offered upon arrival. Regarding your request for a room change or refund, please note that any such request is subject to the applicable reservation terms and conditions. Nevertheless, we take guest feedback seriously and remain committed to maintaining our service standards and providing a professional hospitality experience. Kind Regards, Raed Saigh. Guest Relation Team.

Customer review rating 4.5/5

Khadija M. Solo - Confirmed reviews ALL

generally hotel was great I beleive I willcome and stay with you again , just room little bit need to makeover .

Dear Khadija M., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our location ideal and your overall experience enjoyable. We appreciate your suggestion about room improvements and will take it into consideration for future enhancements. Best regards, Raed Saigh. Guest Relation Team.

Customer review rating 5.0/5

Asma F. Friends - Confirmed reviews ALL

good hotel with low budget

Dear Asma F., Thank you for your positive review regarding your stay at Mercure Makkah Aziziah. We are very pleased to hear that you were satisfied with our cleaning services, check-in process, and shuttle service. We look forward to welcoming you back in the future. Best regards, Raed Saigh. Guest Relation Team.

Customer review rating 4.5/5

Abdool D. Couples - Confirmed reviews ALL

We are very satisfied with the service, shuttle schedule and quality of accommodation

Dear Abdool D., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you were satisfied with our service, shuttle schedule, and accommodation quality. Your positive feedback motivates us to continue providing exceptional experiences. Best Regards, Raed Saigh. Guest Relation Team.

Customer review rating 5.0/5

Muhammad Z. Families - Confirmed reviews ALL

Comfortable and there was no wait time at the reception, the receptionist was best and professional person.

Dear Muhammad Z., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our reception services efficient and our staff professional. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Raed Saigh. Guest Relation Team.

Customer review rating 5.0/5

Suban A. T. Families - Confirmed reviews ALL

Location is nice and the main thing atmosphere of the hotel and standerd is very nice, compare to nearest hotels in harram this hotel is the best option. Specially breakfast was standerd.

Dear Guest, We truly appreciate your kind words and are delighted to know that you enjoyed the hotel's location, atmosphere, and overall standards. We are especially pleased that you found our hotel a great choice compared to nearby hotels and enjoyed our breakfast service. Guest satisfaction is always our priority, and we look forward to welcoming you back to Mercure Makkah Aziziah. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Mohammad J. H. S. Solo - Confirmed reviews ALL

Very good

Dear Guest, We truly appreciate your outstanding 100/100 rating. We are delighted to know that you were satisfied with our breakfast service at Mercure Makkah Aziziah. Guest satisfaction is always our priority, and we look forward to welcoming you back. Kind regards, Nada Abdulgafoor Guest Relations Team

Customer review rating 5.0/5

Mudhafar I. Business - Confirmed reviews ALL

Housekeeping especially Nasir from housekeeping department the best guy...

Dear Guest, We truly appreciate your kind words and are delighted to know that you were satisfied with our housekeeping service. We are especially grateful for your recognition of Mr. Nasir and his excellent service. We will be happy to share your kind appreciation with him. Guest satisfaction is always our priority, and we look forward to welcoming you back to Mercure Hotel Makkah. Kind regards, Nada Abdulgafoor Guest Relations Team

Other web-users rate our hotel

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