Mercure Makkah Aziziah

Customer review rating (ALL Rating) 4.4/5 1,030 reviews

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Description

Hotel extras

  • Easy Access to Masjid Al Haram, 10 minutes away

  • 24 hours Complimentary Shuttle Service

  • Close to key attractions and shopping hub, Public Transportation also available

  • Wide variety of Food & Beverages Offerings

Our accommodation(s)

Hotel location

Mercure Makkah Aziziah

6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road
24243 MAKKAH
Saudi Arabia

GPS:21.3998527, 39.8627731

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL SAFA RESTAURANT

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,030 reviews

Customer review rating 5.0/5

Mohamed S. Solo - Confirmed reviews ALL

I like it

Dear Mohamed S., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation.

Customer review rating 4.5/5

Anas I. Families - Confirmed reviews ALL

The services are good and are commendable. Please keep it up

Dear anas i., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh, Guest Relation.

Customer review rating 5.0/5

Azizbek A. Solo - Confirmed reviews ALL

First, I would like to express my many thanks to Nawaf, his incredible kindness and help throughout my stay, I had a little issue with card, and he helped beyond, I’m so grateful for his help, my stay in Mercure was so good, good location, clean and spacious room, very clean, breakfast is also so good, with a great selection of dishes, they have shuttle bus too, other staff was also so very friendly and helpful, millions of ⭐️

Dear Azizbek A., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation.

Customer review rating 4.0/5

Fawad K. Families - Confirmed reviews ALL

This is my third time stay at Mercure Azizia Makkah and I love this hotel. The reception staff was very welcoming, cheerful and easily adjusted my requirements. However, few things need attention at the hotel like drain of bathroom was blocked and required calling maintenance staff at odd time. The 'Sahoor' at the hotel was just ok and lacked many basic things like bread toast, honey, toaster etc. I am only mentioning these so that we can improve and remove irritants for travelers. Otherwise great stay at the hotel

Dear Fawad K., Thank you for sharing your feedback regarding your recent visit to Mercure Makkah Aziziah. We are pleased to learn that you enjoyed your stay and found our reception staff to be welcoming and accommodating. We appreciate your comments regarding the bathroom drainage issue as well as the Sahoor offerings. Your observations are valuable in our continuous efforts to enhance our guests' experience. Please rest assured that we take such feedback seriously and will consider your suggestions for improvement. We look forward to welcoming you back for another pleasant stay in the future. With Regard, Raed Saigh . Guest Relation.

Customer review rating 5.0/5

Sajjad A. S. Solo - Confirmed reviews ALL

I had a very pleasant stay at this hotel. From the moment I arrived, the hospitality was exceptional. The Saudi local staff were extremely courteous, welcoming, and attentive, providing excellent service throughout my stay. Especially the porter, a young boy from U. P. India helped me to check the weight of my luggage at the checkout. Their professionalism and warm attitude made the experience truly enjoyable. The rooms were spacious, very cozy, and exceptionally comfortable. I especially appreciated the large room size and the relaxing atmosphere, which made it easy to unwind after a long day. Everything was well-maintained and thoughtfully arranged to ensure a comfortable stay. Overall, the combination of outstanding service and comfortable, generously sized rooms made my experience memorable. I would highly recommend this hotel to anyone looking for quality hospitality and a relaxing stay. ⭐⭐⭐⭐⭐

Dear Sajjad A. S., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation.

Other web-users rate our hotel

  • 924 reviews 7.1/10 Location
  • 1,336 reviews 7.7/10 Room
  • 2,457 reviews 8.4/10 Service
  • 98 reviews 9.2/10 WiFi
  • 986 reviews 8.7/10 Cleanliness
  • 471 reviews 9/10 Value
  • 439 reviews 8.4/10 Breakfast
  • 259 reviews 8.9/10 Vibe

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