Mercure Makkah Aziziah

Customer review rating (ALL Rating) 4.4/5 958 reviews

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Description

Hotel extras

  • Easy Access to Masjid Al Haram, 10 minutes away

  • 24 hours Complimentary Shuttle Service

  • Close to key attractions and shopping hub, Public Transportation also available

  • Wide variety of Food & Beverages Offerings

Our accommodation(s)

Hotel location

Mercure Makkah Aziziah

6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road
24243 MAKKAH
Saudi Arabia

GPS:21.3998527, 39.8627731

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL SAFA RESTAURANT

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  958 reviews

Customer review rating 4.5/5

Farooq Q. Families - Confirmed reviews ALL

Everything is good. Just that shuttle service frequency and number should be increased

عزيزي ، يشرفنا أنك اخترت فندق ميركيورمكة العزيزية. لزيارتك الأخيرة ونحن ممتنون للوقت الذي استغرقته لمشاركتنا تجربتك الإيجابية. رضاك هو أعظم مكافأة لنا، ويسعدنا أن نعرف أننا نجحنا في توفير بيئة مريحة وترحيبية أثناء إقامتك، ونحن نقدر بشدة كلماتك الطيبة فيما يتعلق بخدماتنا. نحن ندرك أن التميز هو رحلة مستمرة، وتعليقاتك هي البوصلة التي توجه جهودنا. نحن حريصون على اكتشاف كيف يمكننا تحسين زيارتك القادمة لتحقيق تلك الدرجة المثالية 10. مرة أخرى، نشكرك على تعليقاتك القيمة. نحن نتطلع بفارغ الصبر إلى فرصة استضافتك مرة أخرى وتقديم تجربة أكثر استثنائية. مع خالص التقدير، ندى عبدالغفور علاقات الضيوف.

Customer review rating 0.5/5

Mshari A. Friends - Confirmed reviews ALL

Everything was miserable expect the room price per night it was good.

Dear mshari a., Thank you for taking the time to tell us about your experience at the Mercure Makkah Aziziah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raed Saigh. Guest Relation Agent.

Customer review rating 5.0/5

Rafedah R. Families - Confirmed reviews ALL

comfortable stay kids friendly caring and friendly reception guys😄❤❤

Dear Rafedah , Thank you for sharing your delightful experience at Mercure Makkah Al Aziziyah. We are thrilled to learn that you enjoyed your stay and found it memorable. Your valuable feedback is essential for us to continuously improve our services and ensure guest satisfaction. We look forward to welcoming you back for another pleasant stay in the near future. Best Regards Nada abdulgafoor Guest Relation Agent

Customer review rating 4.5/5

Mohamed L. Business - Confirmed reviews ALL

Whenever I'm at Makkah, my stay will be at Mercure Makkah Aziziah hotel. The hospitality that I received from all staff can not be explained in one paragraph. As per my experience during the last 6 months in this hotel, I stayed many times (more than 10 times) and all were wonderful stays. Also, I'm encouraging all Makkah visitors to stay at Mercure Makkah Aziziah.

Dear Mohamed L., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation Agent.

Customer review rating 5.0/5

Karima A. Solo - Confirmed reviews ALL

Very happy with my stay as everything was clean and the staff was very helpful.

Dear Karima A., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation .

Other web-users rate our hotel

  • 898 reviews 7/10 Location
  • 1,293 reviews 7.6/10 Room
  • 2,370 reviews 8.4/10 Service
  • 97 reviews 9.2/10 WiFi
  • 946 reviews 8.5/10 Cleanliness
  • 456 reviews 9.1/10 Value
  • 431 reviews 8.4/10 Breakfast
  • 253 reviews 8.9/10 Vibe

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