At Mercure Makkah Aziziah, pets are not allowed.

Mercure Makkah Aziziah

Name: Mercure Makkah Aziziah, Hotel in Saudi Arabia - ALL
Address: 6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road, MAKKAH, 24243, SA
Telephone: +966125537300
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,271 reviews

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6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road, 24243 MAKKAH, Saudi Arabia

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Mercure Makkah Aziziah

Hotel for travellers looking for local and authentic experiences

Mercure Makkah Hotel offers a modern 4-star experience in a tranquil setting, ideal for pilgrims and travelers seeking comfort and convenience. With 398 spacious rooms and suites, complimentary 24-hour shuttle access to Al Masjid al-Haram, free Wi-Fi, meeting facilities, a fitness center, and personalized service, the hotel is designed to make every stay productive, relaxing, and memorable.

Easy Access to Masjid Al Haram Amicable neighborhood, Mosque

Discover Makkah from the comfort of Mercure Makkah Hotel, situated in a tranquil area with easy access to Al Masjid al-Haram. The hotel offers an ideal location for pilgrims seeking convenience and a peaceful atmosphere.

The warmth of hospitality awaits at Mercure Makkah Hotel. Whether visiting Makkah for pilgrimage, business, or leisure, guests can enjoy a comfortable and convenient stay with 398 modern rooms and suites, complimentary 24-hour shuttle service to Al Masjid al-Haram, free Wi-Fi, meeting facilities, a fitness center, and attentive, professional service designed to make every stay memorable.

Hotel extras

Easy Access to Masjid Al Haram, 10 minutes away
24 hours Complimentary Shuttle Service
Close to key attractions and shopping hub, Public Transportation also available
Wide variety of Food & Beverages Offerings

Our accommodation(s)

Room

Classic Room with 1 double bed

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View

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Room

Classic Room with twin beds

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)

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Room

Classic Triple Room

3 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)

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Room

Classic Quad Room

4 pers. max
26 m² / 279 sq ft

Bedding 3 x Single bed(s)

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Hotel location

Mercure Makkah Aziziah

6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road
24243 MAKKAH
Saudi Arabia

GPS:21.3998527, 39.8627731

+966 12 553 7300

HARAMAIN

Railway station

Access: 15 km / 9.32 mi 15 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Meeting rooms
100% Non Smoking Property
Room service

AL SAFA RESTAURANT

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 300 m² / 3229.17 sq ft
Maximum seats capacity: 120
Maximum capacity for banquets: 100

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,271 reviews

Mohammad A. A. Solo - 7/27/2026 Confirmed reviews ALL

Dear , Mohammad a. a., Thank you for taking the time to share your positive experience at Mercure Makkah Aziziah. We are delighted to hear that you have enjoyed your stays with us and that our reception team has made a lasting impression on you. Your kind words about our 24/7 shuttle service to the Haram are greatly appreciated, as we strive to enhance the convenience and comfort of our guests. We are committed to maintaining our high standards and ensuring that our staff continues to provide exceptional service in both English and Arabic. Your loyalty and feedback motivate us to keep improving. Thank you once again for your support. We look forward to welcoming you back in the future. Best Regards, Raed Saigh. Guest Relation.

Mehedi M. Couples - 7/27/2026 Confirmed reviews ALL

Dear Mehedi M., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed our location and shuttle service. However, we regret that you encountered an unpleasant odor in the toilet. Please be assured that we take such matters seriously and appreciate your input. Best regards, Raed Saigh. Guest Relation Team .

Md R. U. K. Families - 7/27/2026 Confirmed reviews ALL

Everything was okay and completely fine. Only issue was the shuttle bus. There was only one bus unlike other hotels. Hotels like four points and double tree had 3-4 buses. When one leaves another arrives at the station with minimum waiting time under the sun. But Mercure Hotel had only one bus. So we had to wait 15-20 mins under the sun and in the extreme heat. Moreover, the breakfast menu should be improved. A bit of variety is needed. The paper cups in the rooms makes it a bit cheap standard. Glass cups should be used as it's a 4-star hotel.

Dear Md R. U. K., Thank you for sharing your feedback regarding your recent stay at Mercure Makkah Aziziah. We are pleased to hear that you found your stay comfortable overall. We appreciate your insights regarding the shuttle bus service. While we strive to provide timely transportation for our guests, we acknowledge that our shuttle service may not match the frequency of other hotels. Your comments regarding the waiting time in extreme heat have been noted for consideration. Additionally, we value your suggestions about the breakfast menu and the room amenities. Enhancing our offerings and ensuring guest comfort are priorities for us. We will take your feedback into account as we continually seek to improve our services. Thank you once again for your valuable input. We hope to welcome you back in the future. Best Regards, Raed Saigh. Guest Relation.

Mohammed I. Families - 7/26/2026 Confirmed reviews ALL

عزيزي , محمد إبراهيم نشكركم جزيل الشكر على تقييمكم الإيجابي وعباراتكم الطيبة. يسعدنا أن إقامتكم كانت مريحة وتستحق التجربة. نحن نتطلع إلى خدمتكم مرة أخرى في المستقبل. مع أطيب التحيات، رائد صائغ . علاقات الضيوف .

Fasih U. R. D. Solo - 7/22/2026 Confirmed reviews ALL

Dear , Fasih u. r. D. Thank you for your kind words regarding your stay at our hotel. We are pleased to know that you found your experience comfortable and appreciated our shuttle service to the Haram. We look forward to welcoming you back for your next visit. Best regards, Raed Saigh. Guest Relation.

Web-users rating

Other web-users rate our hotel

965 reviews 7.3/10 Location
1,452 reviews 8.3/10 Room
2,870 reviews 8.9/10 Service
93 reviews 9/10 WiFi
1,140 reviews 9.1/10 Cleanliness
512 reviews 8.7/10 Breakfast
508 reviews 6.8/10 Comfort
457 reviews 9.2/10 Value

61 reviews 7/10 Location
95 reviews 7.1/10 Room
156 reviews 7.9/10 Service
62 reviews 8/10 Cleanliness
38 reviews 7.2/10 Comfort
37 reviews 8/10 Breakfast
27 reviews 9.2/10 Value

49 reviews 7.3/10 Location
77 reviews 7.7/10 Room
119 reviews 8.3/10 Service
61 reviews 9.1/10 Cleanliness
38 reviews 9.3/10 Value
32 reviews 6.8/10 Comfort
25 reviews 8.5/10 Breakfast
12 reviews 8.2/10 Amenities

32 reviews 7.6/10 Location
55 reviews 7.9/10 Room
86 reviews 9/10 Service
41 reviews 8.9/10 Cleanliness
27 reviews 9.3/10 Value
24 reviews 6.8/10 Comfort
21 reviews 8.6/10 Breakfast
13 reviews 7.9/10 Food

9 reviews 7.5/10 Location
14 reviews 7.9/10 Room
29 reviews 8.3/10 Service
11 reviews 9.1/10 Cleanliness
5 reviews 8.7/10 Breakfast
5 reviews 6.6/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Makkah Aziziah, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Makkah Aziziah regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.