Mercure Makkah Aziziah

Customer review rating (ALL Rating) 4.3/5 332 reviews

Best price
guarantee
Mercure Makkah Aziziah - Image 1
Mercure Makkah Aziziah - Image 2
Mercure Makkah Aziziah - Image 3
Mercure Makkah Aziziah - Image 4
6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road, 24243 MAKKAH, Saudi Arabia

Description

Hotel extras

  • Easy Access to Masjid Al Haram, 10 minutes away

  • 24 hours Complimentary Shuttle Service

  • Close to key attractions and shopping hub, Public Transportation also available

  • Wide variety of Food & Beverages Offerings

Our accommodation(s)

Book this hotel

Hotel location

Mercure Makkah Aziziah

6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road
24243 MAKKAH
Saudi Arabia

GPS:21.3998527, 39.8627731

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL SAFA RESTAURANT

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  332 reviews

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Maksud, Thank you for taking the time to share your detailed review of your stay at Mercure Makkah Aziziah. We appreciate your positive comments regarding your family trip, booking experience, and membership with ALL – Accor Live Limitless loyalty programme. We are glad to hear that you did not experience any problems during your stay and that you would recommend our brand to others. We apologize for the inconvenience caused by the late check-in and the room not being ready. Your feedback is invaluable, and we will work on these areas to improve our guests\' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Shroog Alharbi Guest Relation Agent

My stay was good, but there are a few problems.

Customer review rating 3.5/5

Khalid Solo - Confirmed reviews ALL

Dear Khalid, Thank you for taking the time to share your feedback about your stay at Mercure Makkah Aziziah. We appreciate your positive comments about the room and your overall experience. We apologize for the issues you encountered with the toilet smell, slow room service, and delayed responses from reception. Your feedback is invaluable, and we will work on these areas to improve our guests\' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Shroog Alharbi Guest Relation Agent

very neat, clean, excellent location, good value of money

Customer review rating 5.0/5

Uzma U. Families - Confirmed reviews ALL

Dear Uzma, Thank you for taking the time to share your feedback about your stay at Mercure Makkah Aziziah. We are delighted to hear that you found our hotel neat, clean, and in an excellent location, offering good value for money. We appreciate your positive comments about your booking experience, accommodation, WiFi, breakfast, and our team. Your feedback is invaluable, and we will work on these areas to improve our guests\' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Shroog Alharbi Guest Relation Agent

Not recommended

Customer review rating 0.5/5

Zaf Families - Confirmed reviews ALL

Dear Zafeer, Thank you for taking the time to share your detailed feedback about your stay at Mercure Makkah Aziziah. We sincerely appreciate your comments and are grateful for your insights. We apologize for the inconvenience caused by the shuttle bus service. Buses are scheduled hourly during prayer times, but delays can occur due to traffic management by the Ministry of Interior and congestion in parking lots and roads leading to the Holy Mosque during Ramadan. We are sorry for the issues with the toilet seats and the lack of a welcome amenity. Your feedback is invaluable, and we will work on these areas to improve our guests\' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Shroog Alharbi Guest Relation Agent

Fast and friendly hospitality

Customer review rating 4.5/5

Deanima R. B. Friends - Confirmed reviews ALL

Dear Deanima, Thank you for taking the time to share your feedback about your stay at Mercure Makkah Aziziah. We are delighted to hear that you enjoyed your comfortable stay, clean room, and the friendly hospitality provided by me. We apologize for the oversight regarding the welcome drinks for Accor members. Your feedback is invaluable, and we will work on these areas to improve our guests\' experiences. We are hopeful for the opportunity to welcome you back and exceed your expectations. Best regards, Shroog Alharbi Guest Relation Agent

Other web-users rate our hotel

  • 514 reviews 7/10 Location
  • 718 reviews 7.7/10 Room
  • 1,250 reviews 7.8/10 Service
  • 32 reviews 6.9/10 WiFi
  • 498 reviews 8.6/10 Cleanliness
  • 266 reviews 8.3/10 Breakfast
  • 262 reviews 9.1/10 Value
  • 150 reviews 8.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Makkah

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.