Mercure Makkah Aziziah

Customer review rating (ALL Rating) 4.4/5 1,091 reviews

Mercure Makkah Aziziah - Image 1
Mercure Makkah Aziziah - Image 2
Mercure Makkah Aziziah - Image 3
Mercure Makkah Aziziah - Image 4

Description

Hotel extras

  • Easy Access to Masjid Al Haram, 10 minutes away

  • 24 hours Complimentary Shuttle Service

  • Close to key attractions and shopping hub, Public Transportation also available

  • Wide variety of Food & Beverages Offerings

Our accommodation(s)

Hotel location

Mercure Makkah Aziziah

6541 Kulliyyat Al Banat, Al Jamiah Mecca 24243, Makkah Al Taif Road
24243 MAKKAH
Saudi Arabia

GPS:21.3998527, 39.8627731

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AL SAFA RESTAURANT

International culinary delights carved into breakfast, lunch, and dinner buffet, fused in oriental ambiance, Try the à la carte menu featuring fine international menu during lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,091 reviews

Customer review rating 4.0/5

Basama I. Families - Confirmed reviews ALL

It was nice, comfortable stay but only the bus organization's from /to Haram Was the issue

Dear Basama I., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation.

Customer review rating 0.5/5

Saud A. Solo - Confirmed reviews ALL

Not clean enough .. specifically the carpet and and sofa and bathroom ( shower )

Dear saud a., Thank you for taking the time to tell us about your experience at the Mercure Makkah Aziziah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raed Saigh. Guest Relation .

Customer review rating 3.5/5

Adil D. Families - Confirmed reviews ALL

Long check in time Delay in providing luggage to the room

Dear adil d., Thank you for taking the time to tell us about your experience at the Mercure Makkah Aziziah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raed Saigh, Guest Relation .

Customer review rating 5.0/5

Nabil E. H. Friends - Confirmed reviews ALL

I had a truly wonderful stay at this hotel. From the moment I arrived, I was made to feel very welcome by the friendly and professional staff, who were always attentive and ready to assist me with anything I needed. My room was spotlessly clean, spacious and very comfortable, with all the amenities I could have wished for. I especially appreciated the attention to detail and consistently high standard of cleanliness throughout the hotel. The location was perfect for exploring the surrounding area, and the atmosphere throughout the hotel was calm and relaxing. Breakfast was excellent, offering a wide variety of fresh, delicious options. However, what really made the difference was the exceptional service. The staff consistently went above and beyond to make my stay enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and memorable stay, and I would definitely come back again. Special thanks to the whole team and ROQAYA

Dear Nabil E. H., We very much appreciate your comments regarding your stay at the Mercure Makkah Aziziah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raed Saigh. Guest Relation.

Customer review rating 3.0/5

Salim M. Couples - Confirmed reviews ALL

Spacious room, well located, but disappointing cleaning staff member behavior.

Dear Salim M., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and room size. However, we regret that the behavior of our cleaning staff did not meet your expectations. Your insights will be considered as we strive to enhance our services. Best Regards, Raed Saigh. Guest Relation .

Other web-users rate our hotel

  • 941 reviews 7.1/10 Location
  • 1,375 reviews 7.8/10 Room
  • 2,561 reviews 8.5/10 Service
  • 99 reviews 8.8/10 WiFi
  • 1,025 reviews 8.7/10 Cleanliness
  • 477 reviews 9.1/10 Value
  • 456 reviews 8.4/10 Breakfast
  • 260 reviews 8.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Mecca