Mövenpick Hotel & Residence Hajar Tower Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 3,286 reviews

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Description

Hotel extras

  • Few steps from the Holy Kaaba

  • Kaaba and Haram partial view rooms and Suites

  • A great dining experience

  • Free Wi-Fi internet

  • Laundry and ironing services

Our accommodation(s)

Hotel location

Mövenpick Hotel & Residence Hajar Tower Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,286 reviews

TripAdvisor Rating  4.5/5  1,854 reviews

Certificate of excellence 2023

Good stay

Customer review rating 5.0/5

Rubina R. Families - Confirmed reviews ALL

It was nice . Next time I will choose the hotel , with my family for umra inshallah.

Dear R. razzaq, We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Meshal AlHarbi

Nice staff, good location

Customer review rating 5.0/5

Amal B. Families - Confirmed reviews ALL

Very nice staff, nice breakfast, and fancy hotel. Will definitely pick again when we come back for umrah inshallah

Dear Amal Vanessa B., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razan alharbi Guests relations

Made comfortable by the friendly staff

Customer review rating 5.0/5

Mohamed A. Families - Confirmed reviews ALL

Right from the Hotel reception upto the restaurant, we were well taken care of . Will definitely consider coming back .

Dear Mohamed A. A., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razan alharbi Guests relations

Well located, disappointing breakfast

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Check in and out was smooth, location is good close to Haram Facilities a bit dated, breakfast spread was plenty but limited selection, same menu daily.

Dear Asyraf A., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel & Residence Hajar Tower Makkah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Meshal AlHarbi

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

It was excellent experience,nice stay,all the staff are cooperative and food was variable and tasty

Dear Sameeh D., We very much appreciate your comments regarding your stay at the Mövenpick Hotel & Residence Hajar Tower Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Razan alharbi Guests relations

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,541 reviews 9.5/10 Location
  • 4,472 reviews 8/10 Room
  • 14,024 reviews 9.6/10 Service
  • 116 reviews 2.8/10 WiFi
  • 2,512 reviews 8.9/10 Food
  • 2,506 reviews 8.7/10 Cleanliness
  • 1,537 reviews 7.7/10 Breakfast

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