Mövenpick Makkah 5 stars

Customer review rating (ALL Rating) 4.4/5 2,903 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Few steps from the Holy Kaaba

  • Kaaba and Haram partial view rooms and Suites

  • A great dining experience

  • Free Wi-Fi internet

  • Laundry and ironing services

Our accommodation(s)

Hotel location

Mövenpick Makkah

P O Box 17700 Abraj Al Bait, Makkah 21955, Near King Abdul Aziz
21955 MAKKAH
Saudi Arabia

GPS:21.419114, 39.824608

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,903 reviews

TripAdvisor Rating  4.5/5  1,824 reviews

Certificate of excellence 2023

Good stay

Customer review rating 5.0/5

Hanaa R. Friends - Confirmed reviews ALL

Very nice experience

Dear hanaa R., We very much appreciate your comments regarding your stay at the Mövenpick Makkah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay and great staff

Customer review rating 4.0/5

Shaharyar Z. Families - Confirmed reviews ALL

It was a good experience. However, they need to improve the cleanliness of rooms.

Dear Values Guest , As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation regarding your stay at the Movenpick Hajar Makkah. And we are very glad that you have enjoyed your stay with us It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile I have noticed unsatisfactory rating for some of our services; I appreciate if you can elaborate more about it through hereunder mentioned e-mail as this feedback is valuable to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Ahmed Al Hasawi Front Office Manager

Just buffet food was not good

Customer review rating 5.0/5

Syed S. S. B. Business - Confirmed reviews ALL

Just buffet food was not good items very less

Dear Values Guest , As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We very much appreciate your positive evaluation regarding your stay at the Movenpick Hajar Makkah. And we are very glad that you have enjoyed your stay with us It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile I have noticed unsatisfactory rating for some of our services; I appreciate if you can elaborate more about it through hereunder mentioned e-mail as this feedback is valuable to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah. Sincerely, Ahmed Al Hasawi Front Office Manager

I was not able to obtain the points for my membership, and when I contacted the hotel, I was unable to obtain the points for my membership in all accor.

Customer review rating 1.5/5

Sadun H. Families - Confirmed reviews ALL

I was not able to obtain the points for my membership, and when I contacted the hotel, I was unable to obtain the points for my membership in all accor.

Dear Sadun Mohammed h., Thank you for taking the time to tell us about your experience at the Mövenpick Makkah. You have made two bookings under the same name in different hotel at the same time and due to that you will not be able to get the points as per the policy of Accor. Sincerely,

Excellent Place to stay

Customer review rating 5.0/5

Muhammad S. M. J. Couples - Confirmed reviews ALL

Amazing team

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ahmed Al Hasawi Front Office Manager Mövenpick Hotel Residences Hajar Tower Makkah

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Other web-users rate our hotel

  • 2,535 reviews 9.3/10 Location
  • 2,606 reviews 6.9/10 Room
  • 6,734 reviews 9.3/10 Service
  • 67 reviews 2/10 WiFi
  • 1,198 reviews 7.8/10 Cleanliness
  • 1,180 reviews 8.6/10 Food
  • 969 reviews 7/10 Breakfast

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