Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,460 reviews

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Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,460 reviews

TripAdvisor Rating  4.5/5  2,253 reviews

Good

Customer review rating 5.0/5

Salman Families - Confirmed reviews ALL

Very satisfying

Dear Mr. Salman, Thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.

Good stay !

Customer review rating 3.5/5

Ahmed Solo - Confirmed reviews ALL

Good stay near to the holy masjid, check in was a bit slow but it is ok “ Thanks to Tasneam” l. Suit was nice and appropriate the upgrade. Breakfast was nice and the staff in restaurant were amazing and helpful. I what siding like “ get call just 5 min before the agreed check out Tim to remind me to evacuate the room !!! I have stayed in hundreds of All Accor hotels around the world and this is the first time someone will call me just to leave !! “

Dear Mr. Ahmed, Thank you for your positive feedback on our location, suite, breakfast and staff service. We will redirect your valuable comments to Ms. Tasneam personally, we are always honored to welcome you to Raffles Makkah Palace. We take your comment about the check-in into consideration, waiting to serve you again on your next visit to Makkah soon.

Excellent stay

Customer review rating 5.0/5

Mohammed R. Families - Confirmed reviews ALL

The best hotel in Makkah. Extremely clean, very friendly staff and you are treated like royalty. Great facilities especially the separate ablution / wudu area.

Dear Mr. Mohammed, Thank you for your valuable time, and your positive feedback about our cleanliness and facilities. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

Loving The Detail

TripAdvisor rating 5.0/5

Companion55884792765 TripAdvisor review

Thank you for the excellent service during our stay here in Raffles Makkah Palace. Thanks to Safeer and Waleed from HouseKeeping who were in charge of our room. Our sheets were changed every day and this is a detail I love because not all hotels will do this if not asked. Water is always provided to meet our needs. We really like and feel very comfortable with the service and facilities while here, Insyaa Allah, we will stay here again!

Dear guest, Thank you for your kind review, we highly appreciate it. We are glad that our suite service and housekeeping service have got your satisfaction. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Safeer and Mr. Waleed personally, we look forward to welcoming you soon. May Allah accept all your prayers.

well located, just steps away from the haram

Customer review rating 5.0/5

Syameen Families - Confirmed reviews ALL

Had a room with a view of the Kaabah.My mother who is wheelchair bound accompanied us and the hotel arranged such that food was brought to the room.Staffs were courteous, friendly and helpful.Would definitely recommend.

Dear Ms. Syameen, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our view and location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon.

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Other web-users rate our hotel

  • 311 reviews 9.5/10 Location
  • 465 reviews 8.2/10 Room
  • 1,073 reviews 9.2/10 Service
  • 6 reviews 8.6/10 WiFi
  • 237 reviews 8.6/10 Food
  • 182 reviews 8.1/10 Vibe
  • 165 reviews 7.4/10 Cleanliness
  • 159 reviews 8.8/10 Breakfast

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