Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.6/5 1,412 reviews

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Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.429729, 39.828369

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,412 reviews

TripAdvisor Rating  4.5/5  2,194 reviews

the best ever

TripAdvisor rating 5.0/5

ابو ح TripAdvisor review

the best hotel ever thank you everyone . restaurant food is good housekeeping were amazing butler service was extraordinary will definitely came back again it is my always second home once again very lovely great hotel location anazing staff very welcoming

Dear guest, May Allah accept all your prayers. Thank you for your feedback about our location in the heart of Makkah, which is one of the privileges that we are proud of. We are glad that our restaurant's food has met your satisfaction. We are glad that you enjoyed our housekeeping and butler services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah.

Customer review rating 4.5/5

O. A. W. Families - Confirmed reviews ALL

I envoyed my stay. Nevertheless, the suite description wasn’t accurate. It’s was written 2 bathrooms. Since I was staying with my sister, I said to myself that we can have each our own bathroom. But it was only one bathroom and one 1/2 bathroom (visitor toilets). It was in 402. It’s not a Haram view but a partial Haram view. I think it also need to be corrected on the room description. Otherwise, I would like to thank Abdenbi Chakiri. He is very professional.

Dear Mr. Ousmane, Thank you so much for your candid review. We always do our best to make your stay at Raffles Makkah Palace a special one filled with comfort and privacy. We are pleased that you enjoyed our hospitality. We will redirect your kind message to Mr. Abdenbi Chakiri. We will make sure to deliver your concerns to the relevant department right away. Looking forward to welcoming again you soon.

A beautiful place to stay Mashallah.

Customer review rating 5.0/5

Jeylani H. Families - Confirmed reviews ALL

Shakir and usama were beyond helpful. I really thank you guys for making our stay joyful.

Dear Mr. Jeylani, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Shakir and Mr. Usama personally, we look forward to welcoming you soon. May Allah accept all your prayers.


Customer review rating 5.0/5

Abdullahi A. Families - Confirmed reviews ALL


Dear Mr. Aisha, Thank you for the ideal rating. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.

The best stay in makkah

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Very convenient and comfortable stay in makkah. The open terrace pray room is a unique feature. The indoor prayer and wudu area also great. Excellent hospitality and personalised care, led by the GM himself. The only weakness is the booking process and the staff that looks after phone desks before arrival. Needs a fix really. Everything else is top notch.

Dear Mr. Faisal, Thank you for your valuable time, and your positive feedback. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team. We are glad that our prayer room has met your satisfaction. We are always honored to welcome you to Raffles Makkah Palace. We take your comment about the staff and booking process into consideration, waiting to serve you again on your next visit to Makkah soon.

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Other web-users rate our hotel

  • 333 reviews 9.5/10 Location
  • 476 reviews 7.9/10 Room
  • 1,122 reviews 8.9/10 Service
  • 6 reviews 8.6/10 WiFi
  • 246 reviews 8.4/10 Food
  • 194 reviews 8.1/10 Vibe
  • 182 reviews 8.7/10 Breakfast
  • 168 reviews 7.2/10 Cleanliness

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