Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.7/5 1,789 reviews

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Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,789 reviews

TripAdvisor Rating  4.5/5  2,358 reviews

Amazing hotel

TripAdvisor rating 5.0/5

Saajida P TripAdvisor review

This was my 2nd stay in 2 years was fantastic from check in to check out we were treated like royalty.took the half board this time which I was disappointed as no options for vegetarians as soon as the management team were aware Mr Ayub and team including Hamden the went up and beyond to cater for me and my father at breakfast. And also Mr Anshad and his team including Iqbal were so helpful at dinner they made sure our vegi options were on our table the chefs were also fantastic came back to this hotel as Mr Nauman looked after us also shout out to Mr saad Mr Hussain and Mr Meshari the reception team well done to the raffles team.10 out of 10

Dear Ms. Saajda, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Ayub, Mr. Hamden, Mr. Anshad, Mr. Iqbal, Mr. Nauman, Mr. Saad Mr. Hussain and Mr. Meshari personally, we look forward to welcoming you soon. May Allah accept all your prayers.

Best hotel

TripAdvisor rating 5.0/5

Huda F TripAdvisor review

Thank you 😊 Every thing in this hotel was amazing I will keep going and reserving in this hotel الفندق مريح جدا ونظيف والموظفين جدا محترمين ومتعاونين كل شيء بالفندق ممتاز والاكل جدا نظيف ولا تحتاج للخروج برا الفندق ويقوموا بتزويدك بماء زمزم وقهوه وتمر فري من الفندق كترحيب

ضيفنا العزيز، نشكركم على منحنا تصنيفًا مميزًا وسعداء أن البوفيه والنظافة وخدمتنا قد نالوا رضاكم، نسعى دائمًا ليحصل ضيوفنا على أفضل تجربة روحانية في مكة المكرمة، ملاحظاتكم تجاه موظفي الفندق لدينا تسعدنا، ونؤكد لكم بأن تعليقكم حول خدماتهم سوف تصل إليهم شخصيًا، نأمل أن نستقبلكم بكل الود والترحاب بزيارتكم القادمة لمكة المكرمة في القريب العاجل. دمتم بخير.

Great service

Customer review rating 5.0/5

Imraan S. Solo - Confirmed reviews ALL

Great location and service

Dear Mr. Imraan, Thank you for your feedback about our location in the heart of Makkah, which is one of the privileges that we are proud of. We are glad that our services have got your satisfaction. Waiting to welcome you soon.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Every things was amazing

Dear Ms. Shama, Thank you for giving us an ideal rating and choosing Raffles Makkah Palace. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.

VIP customer experience

Customer review rating 5.0/5

S.s Solo - Confirmed reviews ALL

Upon entry to exit of my stay, my experience was truly memorable. All the staff displayed genuine warmth & some went above & beyond to ensure my comfort. The room & bathroom was thoughtfully designed and since I had a partial Kaabah view room, this was so ideal for reflection & worship when I was not in the Haram. The dining experience at buffet ( breakfast & dinner) catered for the diverse nationalities. The Creamery restaurant staff was awesome and special mention to Butler service especially Desta.

Dear Ms. Shireen, We appreciate your kind feedback about Raffles Makkah palace. We are pleased that your stay in front of Masjid Al-Haram had a perfect view of the holy Kaaba. We are glad that our services, breakfast and dinner buffet have got your satisfaction. We highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Desta personally, we look forward to welcoming you soon. May Allah accept all your prayers.

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Other web-users rate our hotel

  • 327 reviews 9.4/10 Location
  • 484 reviews 8.2/10 Room
  • 1,199 reviews 9.3/10 Service
  • 6 reviews 8.6/10 WiFi
  • 252 reviews 8/10 Food
  • 203 reviews 9/10 Vibe
  • 187 reviews 7.7/10 Cleanliness
  • 152 reviews 8.9/10 Breakfast

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