Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.8/5 2,412 reviews

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Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,412 reviews

TripAdvisor Rating  4.8/5  2,692 reviews

Certificate of excellence 2025

Excellent

TripAdvisor rating 5.0/5

Basmah B TripAdvisor review

Excellent hotel, very clean and comfortable. Special thanks to Mr. Samir for his great service and cooperation. We will definitely return

Dear Ms. Basma, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Samir personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Service that truly stands out!

TripAdvisor rating 5.0/5

rosmina h TripAdvisor review

We stayed at Raffles Makkah Palace during our Umrah in January 2026, and the experience was truly excellent. The hotel’s location near Masjid al-Haram is a great blessing for pilgrims, and everything from cleanliness to comfort was of a very high standard. I would especially like to mention two staff members, Ashraf and Anshad, whose service was outstanding. They were kind, respectful, attentive, and always willing to help with a smile, which made our stay even more peaceful and memorable. Their professionalism and genuine care reflected the true spirit of hospitality. We are very grateful for their service and highly recommend this hotel to families and Umrah visitors.

Dear Guest, We appreciate your positive feedback about our hotel. We are pleased that your stay in front of Al-Haram al-Sharif has a perfect view of the holy Kaaba. At Raffles Makkah Palace, we are proud of our proximity to Al-Haram al-Sharif and our panoramic views. We will redirect your valuable comments to Mr. Ashraf and Mr. Anshad personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Mohammed N. Families - Confirmed reviews ALL

Lovely property with an easy access to Haram. Nice employees

Dear Mr. Mohammed, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Tarek C. Couples - Confirmed reviews ALL

We had a wonderful experience at Raffles from the minute we walked in to the day we walked out. Very good and helpful staff. Cleanliness was great. Food was great. Service was exceptional. To top it off, the view was amazing.

Dear Mr. Tarek, Thank you for your valuable time, and your positive feedback. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay and that our food has met your satisfaction. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Arslan H. Families - Confirmed reviews ALL

I think that this is the best hotel in the holy city of Makkah to stay with your family. I have previously stayed in 3 other hotels in the city.

Dear Mr. Arslan, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our suites and location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Raffles Makkah palace soon. Warm regards, Mohamed Atta Hotel Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 401 reviews 9.5/10 Location
  • 634 reviews 8.6/10 Room
  • 1,492 reviews 9.3/10 Service
  • 9 reviews 4.3/10 WiFi
  • 357 reviews 8.2/10 Food
  • 271 reviews 9.3/10 Vibe
  • 263 reviews 8.1/10 Cleanliness
  • 217 reviews 8.1/10 Comfort

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