Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.8/5 2,290 reviews

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Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,290 reviews

TripAdvisor Rating  4.8/5  2,660 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Rifati R. Families - Confirmed reviews ALL

What a beautiful first time experience with Raffles. The place is beautiful and located very close to Haram. They made experience so seamless

Dear Ms. Rifati, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Raffles Makkah palace soon.

Customer review rating 2.0/5

Suheima D. Solo - Confirmed reviews ALL

Checkin was friendly No personalised welcome in the room Only one set of towels, booked for two people No tissues in the bathroom vanity area Friendly dinner service, Poor breakfast service. 4 people asked me if I wanted tea, I waited 15 munites to get a napkin and tea..

Dear Ms. Suheima, Thank you for your positive feedback on our check-in process and dinner service. We are always honored to welcome you to Raffles Makkah Palace. Your comfort and satisfaction are our priority we’ll take your comment about the suite & bathroom amenities and breakfast, into consideration and forward it to the concerned department for immediate action. We look forward to serving you again in the future.

Customer review rating 5.0/5

Mehmoodur R. Families - Confirmed reviews ALL

Great location. Clean rooms. Nice staff. Great breakfast.

Dear Mr. Mehmoodur, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our breakfast, suite cleanliness and location in the proximity of Al-Haram Al-Sharif. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon.

Customer review rating 5.0/5

Iman K. Business - Confirmed reviews ALL

the best

Dear Ms. Iman, thank you for the ideal rating. We are glad to hear that you enjoyed our accommodation. We look forward to welcoming you again very soon.

Excellent

TripAdvisor rating 5.0/5

Ghadfi TripAdvisor review

Our family of five recently stayed at Raffles Hotel in Makkah, and it was truly an exceptional experience from start to finish. Everything was perfect—far beyond our expectations. The staff were incredibly warm, professional, and attentive. They checked on us every morning and evening to ensure we had everything we needed, which made us feel genuinely cared for. The attention to detail throughout the entire hotel was remarkable. Our rooms were spotless, beautifully maintained, and extremely comfortable. The level of cleanliness and the overall service were outstanding. Every request was handled promptly and with a smile. Staying at Raffles made our trip so much more special, and we are truly grateful for the hospitality we received. We will definitely be staying here again on our next visit. Highly recommended!

Dear guest, Thank you for your valuable time, and your positive feedback about our suite, facilities, and hotel's cleanliness. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon.

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Other web-users rate our hotel

  • 383 reviews 9.5/10 Location
  • 609 reviews 8.6/10 Room
  • 1,420 reviews 9.4/10 Service
  • 9 reviews 6.1/10 WiFi
  • 329 reviews 8.6/10 Food
  • 256 reviews 9.4/10 Vibe
  • 251 reviews 8.4/10 Cleanliness
  • 203 reviews 8.3/10 Comfort

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