Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.8/5 2,518 reviews

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Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,518 reviews

Customer review rating 5.0/5

Faisal A. Families - Confirmed reviews ALL

Best hotel in Makkah

Dear Mr. Faisal, Thank you for your awesome feedback. We are thrilled that you had a memorable stay. We will redirect your valuable comments to Mr. Ibrahim Halawani personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 2.0/5

Mohammed M. Families - Confirmed reviews ALL

Totally dissatisfied with the front desk and duty manager who treats guest with contempt. The rest of the staff do their very best.

Dear Mr. Mohammed, Thank you for your positive feedback on our food and staff service. We are always honored to welcome you to Raffles Makkah Palace. Your comfort and satisfaction are our priority we’ll take your comments about the reception & housekeeping staff and internet speed into consideration and forward it to the concerned department for immediate action. We look forward to serving you again in the future. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Anas A. Families - Confirmed reviews ALL

Grateful to the duty manager Mr. Naji AlMajnuni, for all the nice welcome and great service.

Dear Mr. Anas, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Naji AlMajnuni personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

Abdulrahman A. Families - Confirmed reviews ALL

Very nice experience and I would like to thank the person who checked us in

Dear Mr. Abdulrahman, Thank you for your awesome feedback. We are thrilled that you had a memorable stay. Your comment about the prices into consideration, waiting to serve you again on your next visit to Makkah soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Yousef A. Families - Confirmed reviews ALL

From very first beginning, this was my first stay at your renowned hotel. Nothing to say more that it’s great and well clean and comfortable.

Dear Mr. Youssef, Thank you for your positive feedback on the cleanliness. We are always honored to welcome you to Raffles Makkah Palace. Your comment about the elevators into consideration, waiting to serve you again on your next visit to Makkah soon. Warm regards, Mohamed Atta Hotel Manager

Other web-users rate our hotel

  • 417 reviews 9.5/10 Location
  • 681 reviews 8.4/10 Room
  • 1,571 reviews 9.2/10 Service
  • 9 reviews 4.3/10 WiFi
  • 385 reviews 8.2/10 Food
  • 294 reviews 9.2/10 Vibe
  • 273 reviews 7.9/10 Cleanliness
  • 238 reviews 8.2/10 Comfort

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