Raffles Makkah Palace 5 stars

Customer review rating (ALL Rating) 4.8/5 2,914 reviews

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Raffles Makkah Palace - Image 1
Raffles Makkah Palace - Image 2
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Raffles Makkah Palace - Image 4
King Abdul Aziz Endowment, 24231, PO Box 1281, 21955 MAKKAH, Saudi Arabia

Description

Hotel extras

  • 24/7 Butler Services

  • Digital IPad Check-in / Check-out

  • Easy access to Holy Haram

  • Sleep Serenity Rituals

  • Free Health Club & Spa Access

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Suite

Signature One Bedroom Suite City View

Photo out of - Signature One Bedroom Suite City View

Signature One Bedroom Suite at Raffles Makkah Palace offers 80 sqm of luxury with a separate living room, dining area, and two bathrooms. Enjoy 24-hour butler service and stunning city views, providing an unparalleled experience for discerning guests.

  • Views:

    City View

Max. number of persons
5
Area
From 80 m² / 861 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
  • 5 pers. max
  • 80 m² / 861 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View
  • Accessible room
See availabilities

This refined 80 sqm one-bedroom suite offers a separate living and dining area, personalized 24-hour Raffles Butler service, and uninterrupted views of the Holy Haram.

Max. number of persons
5
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Signature suite with separate living room and dining area 80 sqmt, one bedroom suite, separate living room and two bathrooms, 24 hr butler service Parital Kaaba View

Max. number of persons
5
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Experience refined luxury in an elegant one-bedroom suite with sophisticated living and dining spaces, partial Kaaba views, a full bathroom with additional guest bathroom, complemented by personalized 24-hour Raffles butler service in the heart of Makkah.

  • Most of the accommodation:

    Dining room / area

Max. number of persons
5
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Espresso machine
  • Complementary in room coffee or tea
  • Instant hot water
  • Catering serviceAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm in rooms

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Safe large enough to accommodate a laptop
See availabilities

Signature suite with separate living room and dining area 80 sqmt, one bedroom suite, separate living room and two bathrooms, 24 hr butler service Premier Kaaba View

Max. number of persons
5
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Experience refined luxury in this 120 sqm Presidential Suite, featuring 2 bedrooms with 1 king and 1 twin bed, separate living and dining areas, 2 full bathrooms, a separate guest bathroom, city views, and personalized 24-hour Raffles butler service.

  • Most of the accommodation:

    2 bedrooms

Max. number of persons
7
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Nespresso machine
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Experience 120 sqm of refined luxury in the Presidential Suite, with Haram views, separate living and dining areas, 1 king and 1 twin bed, 2 full bathrooms, a separate guest bathroom, and personalized 24-hour Raffles butler service.

  • Most of the accommodation:

    2 bedrooms

Max. number of persons
7
Area
From 120 m² / 1291 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Royal suite with separate living with dining area, 160 sqm, 2 bedroom suite with separate living room, 1 King & 1 Twin bed, 24 hr Butler Service, Comp Fitness Access, Partial Kaaba View

Max. number of persons
8
Area
From 160 m² / 1722 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Experience exceptional luxury in this expansive 300 sqm Diplomatic Suite with panoramic Kaaba views, four elegant bedrooms with 2 king beds and 2 twin beds, refined living spaces, pantry, maid room, and personalized 24-hour Raffles butler service.

  • Most of the accommodation:

    Dining room / area or 4 bedrooms

Max. number of persons
10
Area
From 300 m² / 3229 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Queen size bed(s) x2

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Fridge
  • Full kitchen
  • Ice Machine
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Studio/kitchenette
  • Espresso machine
  • Complementary in room coffee or tea
  • Instant hot water
  • Furnished Kitchen
  • Mini bar with free soft drinksAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 60'/152 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Rollaway bed

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Experience the epitome of luxury in the 400 sqm Imperial Suite at Raffles Makkah Palace. This opulent suite features 4 bedrooms with 2 King beds, 2 Twin beds, and a living room. Enjoy unparalleled Kaaba views and indulge in unmatched elegance and comfort.

Max. number of persons
10
Area
From 400 m² / 4305 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Queen size bed(s) x2

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Microwave
  • Mini-refrigerator
  • Refrigerator/freezer
  • Nespresso machine
  • Studio/kitchenette
  • Complementary in room coffee or tea
  • Instant hot water
  • Furnished Kitchen
  • Catering serviceAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 60'/152 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Rollaway bed

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Experience unparalleled luxury in the magnificent 600 sqm Majestic Suite, featuring stunning Kaaba views, 5 elegant bedrooms with 3 king beds and 2 twin beds, two grand living rooms, a prayer room, and personalized 24-hour Raffles butler service.

  • Most of the accommodation:

    Dining room / area or Additional living room / area or 5 bedrooms

Max. number of persons
12
Area
From 600 m² / 6458 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

King size bed(s) x1

King size bed(s) x1

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Refrigerator/freezer
  • Nespresso machine
  • Espresso machine
  • Complementary in room coffee or tea
  • Instant hot water
  • Furnished Kitchen
  • Mini bar with free soft drinksAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 64'/163 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Complete cleaning
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC
  • 220/240 V ACAdditional charge

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Villa

Presidential Villa City

Photo out of - Presidential Villa City

City Villa 200 sqm 3 Bedroom, living room, separate dining room with a private bathroom

Max. number of persons
7
Area
From 200 m² / 2152 sq ft

Bedding

King size bed(s) x1

Double bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Raffles Makkah Palace

King Abdul Aziz Endowment, 24231, PO Box 1281
21955 MAKKAH
Saudi Arabia

GPS:21.4196614103, 39.8251459708

Telephone
Fax +966 12 571 7999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 214 rooms
  • 21 floors

Languages spoken at the hotel

  • Arabic
  • English

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel Additional charge

Air conditioning

Catering

2 Restaurants

2 Bars

Breakfast

  • Buffet
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7

Services & equipment

  • Valet parking

Security

  • Parking with security service

AL MAJLIS

Photo out of - AL MAJLIS

This Levantine fine-dining restaurant provides an exceptional and traditional eastern Mediterranean-influenced dining experience. You can dine indoors or on the terrace overlooking the Grand Mosque and the Kaaba.

Cooking style
International
Accessibility
Accessible service
21955 Makkah, Saudi Arabia
Telephone +966 12 571 7888

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

This Levantine fine-dining restaurant provides an exceptional and traditional eastern Mediterranean-influenced dining experience. You can dine indoors or on the terrace overlooking the Grand Mosque and the Kaaba.

THE CREAMERY

Photo out of - THE CREAMERY

This artistic, informal, fun-filled café provides a perfect hangout for your family on the terrace featuring a stunning view of the Grand Mosque and the Holy Kaaba. It serves custom-designed Teppanyaki ice cream dishes on ice-cold frozen stones.

Bar Type
BAR
Telephone +966 12 571 7800

This artistic, informal, fun-filled café provides a perfect hangout for your family on the terrace featuring a stunning view of the Grand Mosque and the Holy Kaaba. It serves custom-designed Teppanyaki ice cream dishes on ice-cold frozen stones.

Welcome to the serene sanctuary of the Raffles SPA at Raffles Makkah Palace. Our SPA offers a tranquil escape where you can rejuvenate your mind, body, and spirit. Indulge in a range of luxurious treatments designed to promote relaxation and well-being.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,914 reviews

Customer review rating 3.5/5

Tas A. Families - Confirmed reviews ALL

Dear Mr. Tas, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our prayer room and location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We take your comment into consideration. We are looking forward to welcoming you again at Raffles Makkah palace soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Fatima M. U. Families - Confirmed reviews ALL

Dear Ms. Fatima, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We will redirect your comments to our management team and hotel staff. We take your comment about the bathroom amenities into consideration. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Shakira A. Families - Confirmed reviews ALL

Dear Ms. Shakira, Thank you for your valuable time, and your positive feedback about our food and suite size. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Hadeel A. B. Families - Confirmed reviews ALL

Dear Ms. Hadeel, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of A.-Haram A.-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid A.-Haram to enjoy a distinctive spiritual experience. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Ibrahim O. Families - Confirmed reviews ALL

Dear Mr. Ibrahim, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our cleanliness and services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Hamdan and Mr. Iftekar personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Dear Mr. Tas, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our prayer room and location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We take your comment into consideration. We are looking forward to welcoming you again at Raffles Makkah palace soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Fatima M. U. Families - Confirmed reviews ALL

The check in staff are very warm and efficiently check guest in within the shortest period

Dear Ms. Fatima, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We will redirect your comments to our management team and hotel staff. We take your comment about the bathroom amenities into consideration. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Shakira A. Families - Confirmed reviews ALL

Oh my God! where do I start from? From check-in to the butlers then the cleaners to the restaurant staff. Everyone brought their A-game. It was such an amazing experience, the food was delicious with several options to choose from. The rooms are big with baths in bathroom aside from the shower and comes with the ablution place as well.

Dear Ms. Shakira, Thank you for your valuable time, and your positive feedback about our food and suite size. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Hadeel A. B. Families - Confirmed reviews ALL

I had the royal suite with dinner and breakfast it was a break a vacation I didn’t know I wanted it

Dear Ms. Hadeel, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of A.-Haram A.-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid A.-Haram to enjoy a distinctive spiritual experience. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Ibrahim O. Families - Confirmed reviews ALL

My family and I had a welcoming and thoroughly enjoyable stay at Raffles Makkah Palace in their 2-bedroom Royal suite. From the elegant room and beautiful interiors to the excellent cleanliness and delicious food, every aspect of our stay reflected care and attention to detail. What made our experience particularly memorable was the staff. They were helpful, attentive and thoughtful, making us feel comfortable and well looked after throughout our visit. A special thank you to Hamdan, the restaurant manager, who was fantastic. His warm manner, clear communication and commitment to ensuring we had everything we needed made every meal a pleasure. He consistently went the extra mile to make sure our family was happy and attended to. Thank you, Hamdan, for your wonderful hospitality. The butler service was also excellent, with Iftekar deserving particular recognition. He put his heart into his work, bringing warmth, dedication and exceptional care to everything he did. His personal attention made the butler service feel truly valuable and added something special to our stay. Thank you, Iftekar, for looking after us so beautifully. We left with lovely memories and sincere appreciation for the whole team. We would happily recommend Raffles Makkah Palace to families seeking comfort, elegance and outstanding hospitality in Makkah.

Dear Mr. Ibrahim, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our cleanliness and services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Hamdan and Mr. Iftekar personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Ahmad M. Families - Confirmed reviews ALL

Raffles is The Best Hotel in Makkah. No doubt, The service is excellent, The hospitality is great. and the room is awesome.

Dear Mr. Ahmad, Thank you for your kind review, we are glad that you enjoyed our suite and services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Roheen Z. Families - Confirmed reviews ALL

Best hotel and v good location for haram, staff is fantastic, breakfast is amazing

Dear Ms. Roheen, Thank you for sharing your opinion about our breakfast; we strive to provide the best service for our guests. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

K. M. K. M. R. Families - Confirmed reviews ALL

All things was exceptional except the elevator from the mall to p11

Dear Mr. Kamal Eldin, Thank you for your positive feedback on our service. We are always honored to welcome you to Raffles Makkah Palace. We take your comment about the elevators into consideration, waiting to serve you again on your next visit to Makkah soon. Warm regards, M. Atta Hotel Manager

Customer review rating 5.0/5

Meenaz K. Families - Confirmed reviews ALL

I have no words to express the comfort, friendly and extremely welcoming environment, best food , quickest response upon any request. Manager to staff even security all humble and welcoming . Best stay ever I had since 15 years of travelling different hotels in many different countries.

Dear Ms. Meenaz, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are glad that you liked our food and staff services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

Cherfaoui R. Families - Confirmed reviews ALL

Everything was perfect; the only issue concerns the elevators from the mall. Two elevators starting from the ground floor should be designated exclusively for hotel guests to reach the eleventh floor. There is significant congestion in the elevators because they are shared with mall visitors.

Dear Mr. Cherfaoui, Thank you for your positive feedback on our service. We are always honored to welcome you to Raffles Makkah Palace. We take your comment about the elevators into consideration, waiting to serve you again on your next visit to Makkah soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

Anis M. Families - Confirmed reviews ALL

Grat team I would like to thank Chef Haitham Hamdan and Chef sayed Anshad and their work team for outstanding service and support for all hosts

Dear Mr. Anis, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Chef Haitham Hamdan and Chef Sayed Anshad personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

Miral M. Business - Confirmed reviews ALL

Excellent

Dear Ms. Miral, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We are looking forward to welcoming you again at Raffles Makkah palace soon. Please follow our social media channels to receive our latest offers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Ahmed A. Families - Confirmed reviews ALL

It was amazing, the hospitality the service the food everything was perfect and everyone was so friendly

Dear Mr. Ahmed. May Allah accept your prayers. Thank you for trusting us and for your valuable time to express your feedback about our services, food buffet and staff. Our main goal is to provide the best spiritual experience in a privileged atmosphere in Makkah. Please follow our exclusive offers for this year. We hope to see you soon on your next visit. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Oneeb A. Families - Confirmed reviews ALL

Always amazing

Dear Mr. Oneeb, Thank you for your kind review, we are glad that you enjoyed our services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

Baccar B. Families - Confirmed reviews ALL

The service was amazing im a loyal guest

Dear Mr. Baccar, Thank you for your kind review, we are glad that you enjoyed our services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Vallur M. S. Families - Confirmed reviews ALL

Excellent

Dear Mr. Vallur, Thank you for your awesome feedback. We are thrilled that you had a memorable stay and can’t wait to serve you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Turki A. Families - Confirmed reviews ALL

This property is in a prime location and has astonishing views overlooking the Kaaba. Great hospitality and welcoming staff, thank you for making our stay comfortable and inviting.

Dear Mr. Turki, Thank you for trusting Raffles Makkah Palace. We are pleased that you enjoyed our location in the proximity of Al-Haram Al-Sharif. We chose this site specifically to provide our guests with the best view and the closest entrance to Masjid Al-Haram to enjoy a distinctive spiritual experience. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Kashif M. Families - Confirmed reviews ALL

Always excellent

Dear Mr. Kashif, Thank you for your kind review, we highly appreciate it. We are thrilled that you enjoyed your stay with our services at Raffles Makkah Palace, we strive to always provide the best service to our guests so they can enjoy a spiritual stay at the most sacred places in the world. We will redirect your valuable comments to Mr. Nidal, Mr. Nouman, and Ms. Amna, and Mr. Saqib personally, we look forward to welcoming you soon. May Allah accept all your prayers. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 5.0/5

Bahaudin D. B. Families - Confirmed reviews ALL

Service in the hotel, and staff was outstanding

Dear Mr. Bahaudin, Thank you for your valuable time, and your positive feedback about our location. It’s a pleasure to have you at our hotel, and we are glad that you enjoyed your stay. We will redirect your comments to our management team and hotel staff. Looking forward to welcoming you again soon. Warm regards, Mohamed Atta Hotel Manager

Customer review rating 4.5/5

Baraah S. Families - Confirmed reviews ALL

The service was exceptional, the room was very clean and luxurious. Anything we asked for was delivered to the room within minutes. Daily complimentary zamzam, coffees, drinks and dates. Special surprises for our three children personalised with their names. Absolutely lovely service and we will definitely come back.

Dear Ms. Baraah, Thank you for your kind review, we are glad that you enjoyed our suite's cleanliness and services. We aim to provide a comfortable spiritual experience for all our guests. It was a pleasure to serve you, and we are waiting to see you again on your next visit to Makkah. Warm regards, Mohamed Atta Hotel Manager

Other web-users rate our hotel

  • 477 reviews 9.5/10 Location
  • 741 reviews 8.9/10 Room
  • 1,710 reviews 9.4/10 Service
  • 8 reviews 5.2/10 WiFi
  • 437 reviews 8.7/10 Food
  • 330 reviews 9.3/10 Vibe
  • 294 reviews 8.5/10 Cleanliness
  • 250 reviews 9.1/10 Comfort

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