Mercure Porto Centro Aliados 4 stars

Customer review rating (ALL Rating) 4.8/5 1,344 reviews

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95
4000-124 PORTO
Portugal

GPS:41.147193, -8.609615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

O Sítio Esquecido

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,344 reviews

Lovely Stay in Porto!

Customer review rating 5.0/5

Lynne B. Couples - Confirmed reviews ALL

We loved everything about this hotel. The location was great, the room was lovely and the staff were extremely nice and accommodating. Our room was large and beautiful with a lovely balcony overlooking the heated pool and well-manicured grounds. The bathroom was modern which we always appreciate. The breakfast buffet is simply amazing. They have absolutely everything and have 3-4 people restocking and cleaning the entire morning. Delicious way to start each day. The hotel has loungers and towels waiting for guests at the heated pool. What a lovely way to take a break from the hustle of sightseeing through Porto and Gaia. We highly recommend this hotel!

Great location, well designed and clean rooms, friendly staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Fantastic! We loved it!

Dear SIMONE B., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. I am so glad to see your satisfaction, especially with the hotel design and with our kind team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially Pedro, will help with his confidence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Gandarinho

Well located, great bf, not so good service.

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

The hotel is in an excellent location, and their room design is very cute. We had a great check in experience with the staff, but the service just went down from there. Our sink was clogged and was never unclogged throughout our 3-day stay, even when we called and requested it. Also it would take guest services a VERY long time to send slippers and toothbrush to our room, since the room did not come with these amenities. The breakfast was really good though, with delicious homemade pastry.

Very pleasant hotel

Customer review rating 4.5/5

E T. Couples - Confirmed reviews ALL

Lovely calm hotel, well located and very nice staff

Dear ELIZABETH T., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Many thanks for your kindness and for sharing with us your experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to take this opportunity to kindly ask you what we could have done to make it a better check in, since I could see was not a 100%. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Gandarinho

Very nice hotel in a great location

Customer review rating 5.0/5

George Couples - Confirmed reviews ALL

Beautiful hotel. Location was great for walking to attractions in Porto. Very close to metro and Sao Bemto train station. Hotel is beautifully decorated and very clean and quiet. Only negative is the room was slightly smaller than I would consider most hotel rooms.

Dear GEORGE S., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. many thanks for your words and kindness. WE are very happy to see your satisfaction with us. I would also like to say sorry for the feeling you had about our room size, hope you felt comfortable. we have another room size, please let us know when you staying again and we can loking to it. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Can I kindly ask you to share your experience in our tripadvor, so our future guest can know us better, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Gandarinho

Other web-users rate our hotel

  • 1,226 reviews 9.7/10 Location
  • 1,135 reviews 8.7/10 Room
  • 1,529 reviews 9.6/10 Service
  • 9 reviews 9.6/10 WiFi
  • 807 reviews 8.9/10 Breakfast
  • 568 reviews 9.8/10 Vibe
  • 548 reviews 8.9/10 Amenities
  • 376 reviews 8.7/10 Cleanliness

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