Dear Stephan, Thank you very much for your wonderful feedback and for recommending Mercure Porto Centro Aliados. We are delighted that you enjoyed our central location, as well as the cleanliness and maintenance of the hotel, pool, and gym. It is especially lovely to hear that our friendly team contributed to making your stay enjoyable. We truly appreciate your loyalty as an ALL Gold Member and look forward to welcoming you back to Porto in the future! Warm regards, Mercure Porto Centro Aliados Team

Dear Margaret, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location and, above all, the warm and attentive service from our Front Desk and Patio teams. It is wonderful to know that their friendliness and helpfulness contributed to making your stay more enjoyable. We will be very happy to share your kind words with the team. We hope to have the pleasure of welcoming you back to Mercure Porto Centro Aliados soon! Warm regards, Mercure Porto Centro Aliados Team

Dear Brid, Thank you so much for your wonderful review and for your kind recommendation! We are delighted to hear that you had such a pleasant stay and enjoyed your room upgrade, our pool and terrace area, and the excellent location of our hotel. It is especially rewarding to know that our team made you feel so welcome through their friendliness, kindness, and helpfulness. We will be very happy to share your lovely words with them. We truly appreciate your recommendation and look forward to welcoming you back to Mercure Porto Centro Aliados very soon! Warm regards, Mercure Porto Centro Aliados Team

Dear Emma, Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed our modern and central location, as well as the cleanliness and decoration of your room. It is wonderful to know that you appreciated our pool and garden oasis, and especially the friendliness of our team. We truly hope to have the pleasure of welcoming you back to Mercure Porto Centro Aliados on your next visit to Porto! Warm regards, Mercure Porto Centro Aliados Team

Dear Juliet, Thank you very much for your wonderful feedback! We are delighted to hear that you and your family had such an enjoyable stay with us and appreciated our spacious rooms, central location, and lovely pool and bar area. It is also great to know that you enjoyed our breakfast and the service from our team. We truly hope to have the pleasure of welcoming you and your family back to Mercure Porto Centro Aliados for another memorable stay in Porto! Warm regards, Mercure Porto Centro Aliados Team

Dear Darrell, Thank you so much for your wonderful words. It was truly a pleasure to welcome you and help make your stay in Porto special. I am delighted to hear that you enjoyed the restaurant recommendations and tours, and that they exceeded your expectations. It means a great deal to know that you felt so well looked after as an ALL Diamond Member. Thank you for your trust, and I very much look forward to welcoming you back to Mercure Porto Centro Aliados on your next visit! Warm regards, Maria General Manager

Dear Emilie, Thank you so much for your wonderful review and for recommending us! We are delighted to hear that you had such a pleasant stay and that our teams in Reception, the Bar, and Housekeeping made you feel so welcome and comfortable. We are also very happy that you enjoyed your upgrade and the balcony, which made your stay even more special. Your kind words mean a lot to our entire team and they will be shared with them! We truly look forward to welcoming you back to Mercure Porto Centro Aliados very soon! Warm regards, Mercure Porto Centro Aliados Team

Dear Kim, Thank you very much for returning to Mercure Porto Centro Aliados and for taking the time to share your detailed feedback. We are delighted that you once again enjoyed our peaceful atmosphere, central location, lovely pool area, and especially the excellent service from our Patio dos Aliados team. We also appreciate your comments regarding the room amenities and breakfast experience. Your feedback is very valuable and will be shared with the relevant teams as we continue to improve. It is wonderful to hear that you would return for a third stay. We look forward to welcoming you back to Porto! Warm regards, Mercure Porto Centro Aliados Team

Dear Francois, Thank you very much for your lovely review and, above all, for choosing Mercure Porto Centro Aliados for the third time over the past five years. It is a real pleasure to welcome you back as a valued Gold member, and we sincerely appreciate your continued loyalty to Accor and to our hotel. Knowing that every stay has been a pleasure and a great experience for you is the best reward for our team. Your continued trust means a great deal to us, and we are delighted to know that we have consistently met your expectations. We look forward to welcoming you back for your next visit to Porto and to making your future stays just as enjoyable. Warm regards, Mercure Porto Centro Aliados Team

Dear Martin, Thank you very much for your lovely feedback and for highlighting our comfortable rooms, sustainability initiative, cozy pool terrace, and central location. We are pleased to hear that you enjoyed your stay and appreciated our voucher initiative when opting out of daily room cleaning. Regarding your preference for two separate duvets, we are happy to provide this upon request, and we encourage our guests to let us know their preferences before or during their stay. We hope to have the pleasure of welcoming you back to Mercure Porto Centro Aliados soon! Warm regards, Mercure Porto Centro Aliados Team

Dear Helen, Thank you very much for taking the time to share such detailed feedback about your stay at Mercure Porto Centro Aliados. We are delighted to hear that you thoroughly enjoyed your visit and that you found your room comfortable, particularly the bed. We are also pleased that you appreciated the upgrade and enjoyed the peaceful atmosphere of your courtyard-facing room. Thank you especially for highlighting the helpfulness of our Front Office team. We are always happy to assist our guests with transportation and local guidance, and we are glad that our team could help you navigate the temporary road closures during the bicycle race and find the best location for your Uber. We also appreciate your comment regarding access to the hotel and the different room views. Our central location means that vehicle access directly to the hotel can sometimes be limited, but our team is always available to assist guests with directions and luggage whenever needed. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Mercure Porto Centro Aliados on your next visit to Porto. Warm regards, Mercure Porto Centro Aliados Team

Dear Dyveke, Thank you very much for sharing your feedback with us. We are delighted to hear that you appreciated our friendly and helpful team, our excellent location, and the cleanliness and comfort of your room. We also noticed that your rating for breakfast was lower than the other aspects of your stay. As you did not leave any specific comments, we would be very grateful if you could share a little more about your experience. Your feedback would help us better understand where we can improve our breakfast offering. We hope to have the pleasure of welcoming you back to Mercure Porto Centro Aliados and providing you with an even more enjoyable experience. Warm regards, Mercure Porto Centro Aliados Team

Dear Ilya, Thank you very much for your wonderful review. We are delighted to hear that you truly enjoyed your stay at Mercure Porto Centro Aliados and appreciated our central location, modern design, and the high quality and comfort of our rooms. It is especially rewarding to know that you would choose to stay with us again. As a valued ALL Platinum member, we sincerely appreciate your loyalty and the trust you place in Accor. We look forward to welcoming you back to Porto and to providing you with another excellent stay at Mercure Porto Centro Aliados. Warm regards, Mercure Porto Centro Aliados Team

Dear Debbie, Thank you very much for your lovely review. We are delighted to hear that you had such an enjoyable week with us and that you appreciated our cleanliness, relaxing pool area, and fabulous central location. We are also pleased to know that you would choose to stay with us again. Regarding the noise from the street, we completely understand your preference for a quieter room and are happy to note that a pool & courtyard-facing room would be your preference for a future stay. We will always do our best to accommodate such requests, subject to availability. We look forward to welcoming you back to Mercure Porto Centro Aliados for another relaxing stay! Warm regards, Mercure Porto Centro Aliados Team

Dear Laura, Thank you very much for your wonderful review. We are delighted to hear that you had such a flawless experience at Mercure Porto Centro Aliados. It is fantastic to know that you appreciated the warm welcome and attentive service from our team, as well as your spacious and spotless room. We are also pleased that you enjoyed our cocktails and pool area, and that our central location was perfect for your stay in Porto. Your kind words are a wonderful encouragement to our entire team. We hope to have the pleasure of welcoming you back very soon for another exceptional stay. Warm regards, Mercure Porto Centro Aliados Team

Dear Celine, Thank you very much for your kind review. We are delighted to hear that you had a wonderful stay at Mercure Porto Centro Aliados and that our reception team made you feel welcomed from the moment you arrived. It was a pleasure to have you with us, and we hope to have the opportunity to welcome you back to Porto in the near future. Warm regards, Mercure Porto Centro Aliados Team

Dear Peter, Thank you for taking the time to share your feedback and for your continued loyalty as an ALL Gold member. We are delighted to hear that you enjoyed our convenient location and that our team contributed to a great stay. We also appreciate your comment regarding the Wi-Fi access. Your feedback will be shared with the relevant team as we continue looking for ways to make our guests’ experience even more seamless. It was a pleasure to welcome you to Mercure Porto Centro Aliados, and we look forward to welcoming you back on your next visit to Porto. Warm regards, Mercure Porto Centro Aliados Team

Dear Mary, Thank you very much for taking the time to share your wonderful feedback following your stay at the Mercure Porto Centro Aliados. We are delighted to hear that you enjoyed our central location and that our reception team made you feel welcomed and well looked after throughout your stay. It is also lovely to know that you appreciated our swimming pool, as well as the modern and clean atmosphere of your room and the private patio. We truly appreciate your kind comments regarding the size of the room and understand that space is an important part of a comfortable stay. We will certainly take your feedback into consideration. It was a pleasure having you with us, and we hope to have the opportunity to welcome you back to Porto and the Mercure Porto Centro Aliados in the near future. Kind regards, Mercure Porto Centro Aliados Team

Dear Nicola, Thank you sincerely for taking the time to share your experience with us. We are truly sorry that you had to face such a difficult and unexpected situation during your stay. We are glad that our team was able to offer you some support and assistance when you needed it most. Being there for our guests, especially during challenging moments, is something we consider very important. Your kind words mean a great deal to our entire team, and we will be sure to share them with everyone. We sincerely hope that everything is now well and wish you all the very best. It was our privilege to have been able to assist you. Warm regards, Mercure Porto Centro Aliados Team