Mercure Porto Centro Aliados 4 stars

Customer review rating (ALL Rating) 4.8/5 972 reviews

Mercure Porto Centro Aliados - Image 1
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Description

Hotel extras

  • Restaurant with traditional cuisine.

  • Easy access by car or public transport (metro/taxi/train)

  • Clérigos Tower, Porto Cathedral and Ribeira are just 15 minutes on foot.

  • Hotel located in the historic area that respects the history of the city.

  • Outdoor garden with terrace, heated pool, and gym.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95, RNET 9382
4000-124 PORTO
Portugal

GPS:41.147193, -8.609615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PATIO DOS ALIADOS

Pátio dos Aliados

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  972 reviews

Customer review rating 4.5/5

Dinyar P. Couples - Confirmed reviews ALL

Dear Dinyar, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Porto Centro Aliados Team

Customer review rating 5.0/5

Janice S. Friends - Confirmed reviews ALL

Dear Janice, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will be sure we share your feedback with Stephani! Sincerely, Mercure Porto Centro Aliados Team

Customer review rating 4.5/5

Mark P. Couples - Confirmed reviews ALL

Dear Mark, Thank you for taking the time to share your experience with us. We are delighted to know you enjoyed your comfortable and peaceful stay, our breakfast, swimming pool, and the warm hospitality of our team. We also appreciate your feedback regarding the boiled eggs and the pool area. Your comments are valuable and will certainly be taken into consideration as we continuously look for ways to enhance our guests' experience. Thank you for recommending our hotel. We hope to have the pleasure of welcoming you back on your next visit to Porto. Best regards, Mercure Porto Centro Aliados Team

Customer review rating 1.0/5

Wai C. L. Couples - Confirmed reviews ALL

Dear Wai C., Thank you for taking the time to share your feedback and, most importantly, for your continued loyalty as an ALL Platinum member. We truly value your membership, and we are sorry to learn that your experience with your late check-out request did not reflect the level of recognition and service you rightfully expected. We understand how disappointing it must have been to feel that your request was not fully considered, especially after you explained your travel plans. While late check-out is always subject to availability on the day, we should have taken the time to review the room situation carefully, explain the circumstances transparently, and explore every possible option to assist you. We regret that this was not your experience and that our communication left you feeling undervalued. Your comments have been shared with our team so we can reinforce the importance of providing attentive, personalized service, particularly in recognizing and caring for our loyal ALL members. We sincerely appreciate your feedback, as it helps us improve, and we hope you will give us another opportunity to provide you with the warm hospitality and thoughtful service you deserve. Kind regards, Maria General Manager

Customer review rating 5.0/5

Michael C. Couples - Confirmed reviews ALL

Dear Michael, Thank you so much for your wonderful review! We are delighted to know you had such an enjoyable stay and that you would choose to stay with us again when you return to Porto. We also noticed that your breakfast experience did not quite meet your expectations. If you have any additional feedback, we would truly appreciate hearing it, as it helps us continue improving our guest experience. We look forward to welcoming you back again soon! Warm regards, Mercure Porto Centro Aliados Team

Other web-users rate our hotel

  • 922 reviews 9.8/10 Location
  • 805 reviews 8.7/10 Room
  • 968 reviews 9.6/10 Service
  • 5 reviews 9.1/10 WiFi
  • 463 reviews 9/10 Breakfast
  • 396 reviews 8.3/10 Comfort
  • 350 reviews 9.2/10 Amenities
  • 309 reviews 9.3/10 Cleanliness

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