Mercure Porto Centro Aliados 4 stars

Customer review rating 4.8/5 334 reviews

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Mercure Porto Centro Aliados
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+ 23 Services

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95
4000-124 porto
portugal

Tel: +351220280240


Check-in from 14h00

Check out up to 12h00

  • METRO :  Trindade

  • By plane

    FRANCISCO SA CARNEIRO At 15km / 9.32 miles - Shuttle paying

  • By plane

    OPO At 15km / 9.32 miles - Shuttle paying

  • By train

    ALIADOS At 0.2km / 0.12 miles

  • By train

    SAO BENTO At 0.3km / 0.19 miles

GPS :41.147193, -8.609615

Hotel services

O Sítio Esquecido

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Hot meals
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 83 rooms
    • One room for people with reduced mobility
    • 3 family rooms
    • 15 connecting rooms
    • 83 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • Portuguese
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Pets welcome
    • Pet allowed Additional charge
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • OPO Additional charge
    • FRANCISCO SA CARNEIRO Additional charge
  • Car park Additional charge
    • Near the property
Well-being
  • Heated swimming pool
    • Outside
    • On site
  • Gym
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Our guest reviews for
Mercure Porto Centro Aliados

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

334 reviews

Central location

Customer review rating 4.0/5

Maarten Business - 13/10/2021 Confirmed reviews ALL

Very friendly staff. Hotel room is clean and nice situated with view in the garden/pool.

Dear Maarten, Thank you for the good rating of your stay and for your positive comment! We are delighted that the room was up to your expectations, whether it was the view or the level of cleanliness! Thank you also for your mention of the friendliness of our staff! I will be sure to pass on your positive review to them as soon as possible! Kind regards, Thomas da Costa General Manager

Good location

Customer review rating 4.0/5

Jim M. Couples - 13/10/2021 Confirmed reviews ALL

Comfortable hotel with good staff. Breakfast was a bit chaotic.

Dear James M., Thank you for taking the time to give us your feedback on your stay. We are delighted that the comfort of our hotel met your expectations. However, we are sorry that this was not the case with the breakfast. We have had an extraordinary activity in September and October and we still need to improve on some points. Please be assured that we are adapting our service every day to serve you better! We hope to have the pleasure to welcome you again soon, and that this time everything is perfect! Kind regards, Thomas da Costa General Manager

Exellent stay

Customer review rating 4.5/5

Pirkko Couples - 11/10/2021 Confirmed reviews ALL

Nice hotel, exellent location and very friendly staff.

Dear PIRKKO MARITA K., Thank you for the very good rating of your stay and for your positive comment! We are delighted that the hotel as a whole, as well as the quality of our service, met your expectations! I will be sure to pass on your positive opinion about our team to all our staff! If you still have a few minutes to spare, we would be delighted to receive your comment on TripAdvisor. Simply copy and paste your review directly onto TripAdvisor. That would be very helpful for us! We look forward to welcoming you again soon!. Kind regards, Thomas da Costa General Manager

Great location to experience non tourist Porto

Customer review rating 5.0/5

Suzanne Couples - 10/10/2021 Confirmed reviews ALL

Great location. Good rooms. Lots of good quality restaurants nearby serving traditional Portuguese food. Good access to metro and main railway services.

Dear Suzanne, Thank you very much for the great rating and for your positive feedback! It is a pleasure to read that the location, the room and the access were up to your expectations! It is true that our hotel is ideally located to discover Porto, as it is situated between the historical centre and the shopping centre. It is also ideal to discover the gastronomic wealth of the city! We are delighted that you liked it. If you still have a few moments to spare, we would be delighted to read your comment on TripAdvisor. To do this, simply copy and paste your review directly onto TripAdvisor. It would be a great help to us! We look forward to welcoming you back soon! Kind regards, Thomas da Costa General Manager

Great stay

Customer review rating 4.5/5

Cindy Friends - 07/10/2021 Confirmed reviews ALL

One of the best locations to visit Porto, excellent service and great staff!

Dear Cindy, Thank you very much for the wonderful and positive review you were kind enough to write us! Thank you also for the very good rating! I will be sure to pass on your positive review to the whole team you mentioned in your comment, especially Catarina. We look forward to welcoming you again soon. Kind regards, Thomas da Costa General Manager

Perfect suite

Customer review rating 5.0/5

F. L. Families - 30/09/2021 Confirmed reviews ALL

Lovely suite with nice decoration, a great surprise the photos are not good as the suite

Dear F., Thank you very much for the great rating of your stay! We are delighted that the Suite suited you. It is true that we have done our best to decorate it as a tribute to the beautiful city of Porto! As for the photos, it is very difficult to highlight the beauty of this room, due to its configuration! The most important thing is that you enjoyed it even more than on the pictures! Also, I will be sure to pass on your special mention in the details of your comment to Nuno, our night receptionist. We look forward to welcoming you again soon! Kind regards, Thomas da Costa General Manager

Terrific location and brilliant staff !

Customer review rating 4.5/5

Michael H. Families - 28/09/2021 Confirmed reviews ALL

We ( 5 adults ) stayed for a week and enjoyed good weather so breakfast could be taken inside or beside the modest but attractive garden and pool. The buffet-style breakfast is generous - large glasses for a wide choice of juices. A nice selection of white and brown breads. Assorted fruits. The cooked breakfast could be slightly better eg Scrambled eggs overcooked, mushrooms dry as a bone, none of which stopped us having it each day ! Our room was bright and very comfortable with a good bath and shower and separate toilet. We had a balcony large enough for two. A highlight of our stay was the friendly, polite and extremely efficient staff - they are special.

Dear Michael, Thank you for leaving us your impressions through this great review! Thank you also for the very good rating! Well, we need to improve on the scrambled eggs! Rest assured we make them fresh, which means we cook scrambled eggs several times in one morning. It just so happens that one of these rounds was cooked more than the others, as were the mushrooms. We are sorry for the inconvenience. As for the rest of your stay, it's great to see that everything lived up to your expectations, both in terms of service and quality of facilities! Please be assured that I will pass on your special mention to all our staff as soon as possible. Your satisfaction is our greatest reward! We hope to have the pleasure of welcoming you again soon, and that this time everything is perfect! Sincerely, Thomas da Costa General Manager

Great central location

Customer review rating 4.5/5

Frank G. Families - 24/09/2021 Confirmed reviews ALL

Our stay in THE MERCURE CENTRO ALIADOS was an anniversary surprise for my wife. From the very start at check in to our departure the staff very excellent and very friendly. The hotel itself was very clean and good facilties including pool and gymnasium. The breakfast selection was plentiful and fresh. Our room with garden view was very spacious and well equipped. All in all our visit to Porto was very enjoyable and would have no hesitation in staying at the Mercure Centro Aliados again.

Dear Francis G., What a pleasure to read your comment! We are absolutely delighted that your stay, and your wife's surprise, was a success. Thank you for your special mention of the "excellence" and friendliness of our staff. I will be sure to share your satisfaction with our entire team. We look forward to welcoming you again for a future stay! Kind regards, Thomas da Costa General Manager

Central location

Customer review rating 4.0/5

Brendan K. Couples - 22/09/2021 Confirmed reviews ALL

We had a nice stay in this hotel very clean throughout, all the staff were friendly and most helpful, breakfast was very good with a wide choice the only negative is there is only six sunloungers which due to COVID-19 could only be booked for one hour but overall we would definitely stay at this hotel again.

Dear Brendan K., Thank you very much for the great review you were kind enough to write. We are delighted that your stay lived up to your expectations, especially with regard to the breakfast and the quality of our staff. I will be sure to pass on your satisfaction to all our staff who work day after day to offer you a quality service! Concerning your remark on the reservation of the swimming pool and as you noted in your comment, we must respect the sanitary measures in force. In order not to close the spaces, we have opted for a reservation system, so that each of our guests can enjoy our spaces. For your information, in a few days the restrictions should be lifted! We hope to have the pleasure to welcome you again, and this time to receive a 10/10 as well as a positive comment! Kind regards, Thomas da Costa General Manager

Fabulous stay

Customer review rating 4.5/5

Lorraine Couples - 16/09/2021 Confirmed reviews ALL

We recently returned from our stay and it was a fabulous experience from the moment we arrived to when we left. The staff was so friendly, accommodating, and helpful to us. We only ate once for lunch in the hotel due to the central location of the hotel to Porto. The hotel is new and so clean, the room is serviced each day. There are great facilities including the Garden Pool :-)

Dear Lorraine, What a pleasure to receive your comment and positive notes. Your satisfaction is the best reward we can receive! Indeed, we are delighted that your experience was "fabulous" whether it was the quality of the cleaning of our hotel, its maintenance or the quality of our service. Thank you for your special mention of our staff. I will be sure to share your positive review with them as soon as possible! If you still have some time to spare, we would be delighted to see your comment on TripAdvisor. To do this, simply copy and paste your review onto TripAdvisor. It would be very helpful to us! Thank you again for all your positive comments, and we look forward to welcoming you back soon! Kind regards, Thomas da Costa General Manager

Good position in centre of Porto

Customer review rating 4.5/5

Jane B. Couples - 11/09/2021 Confirmed reviews ALL

Friendly and helpful staff.

Dear Jane B., Thank you for the great rating and your positive feedback! I will be sure to share your satisfaction, as well as your special mention of the friendliness of our staff, with all of our employees, and especially Jéssica who had the pleasure of welcoming you every day at your breakfast! We look forward to welcoming you again soon! Kind regards, Thomas da Costa General Manager

Very good experience

Customer review rating 4.5/5

R. G. Families - 11/09/2021 Confirmed reviews ALL

Very helpful and friendly staff. Lovely decor and a great breakfast. All in all it was a very good experience. We will surely consider this location for future trips to Porto.

Dear Ron G., It is with great pleasure that we received your very positive comment and the very good rating! We thank you for this! We are delighted that the decoration and the breakfast were up to your expectations! Your satisfaction is our greatest reward and I will not fail to pass it on to all our teams. It will be a pleasure to welcome you again for a future stay! Kind regards, Thomas da Costa General Manager

excellent service

Customer review rating 5.0/5

Hillel B. Business - 08/09/2021 Confirmed reviews ALL

from the very late check in to check out all went very smoothly from all hotel staff. Deborah from the front office very efficient and helpful

Dear Hillel B., We couldn't have wished for more than your comment! Thank you very much for this, we are delighted that your entire stay lived up to your expectations. Thank you also for your special mention of our staff, especially Debora. I will be sure to share your positive comment with the whole team! If you still have a few moments to spare, we would be delighted to see your review on TripAdvisor. To do this, nothing could be easier, just copy and paste your comment. This will help us a lot! Sincerely, Thomas da Costa General Manager

great stay

Customer review rating 4.5/5

Marcus M. Families - 07/09/2021 Confirmed reviews ALL

the staff were great - really helpful and friendly. a special call out for deborah in reception.

Dear Marcus Thank you very much for the very good rating you gave us after your stay at our hotel, Mercure Porto Centro Aliados. We are delighted that your stay was as good as you expected, especially the welcome from our staff. Thank you for this special mention which I will be sure to share with them soon, especially with Débora! Your satisfaction is our greatest reward and we look forward to welcoming you back soon! Kind regards, Thomas da Costa General Manager

Amazing stay!

Customer review rating 5.0/5

Michelle Couples - 06/09/2021 Confirmed reviews ALL

We stayed here briefly while we spent two days exploring Porto and we loved it. The hotel was clean and the room was so calm and cozy. I loved the balcony with the nice view of the pool. We can't say enough great things!

Dear Michelle, We have nothing more to add to your comment except: THANK YOU! Thank you for the great rating of your stay and for your positive feedback! Your satisfaction is our greatest reward and I will be sure to share it with all our staff! We were delighted to welcome you, even briefly, and are delighted that everything was up to your expectations, whether it was the cleanliness, the calm of the hotel or the view from your balcony! It is true that the garden view gives the impression of being in the heart of an oasis! I will also pass on your special mention to our receptionist Maria, who has just joined our team! If you have a few more moments to spare, we would be delighted to see your review on TripAdvisor, it would be a great help to us! Just copy and paste your review directly onto TripAdvisor! We look forward to welcoming you back soon! Kind regards, Thomas da Costa General Manager

Great location, amazing staff

Customer review rating 5.0/5

M Solo - 06/09/2021 Confirmed reviews ALL

Staff was great, super helpful for anything I needed. Thank you, it was the perfect place to stay and relax

Dear Marie Thank you very much for the wonderful positive comment you were kind enough to write to us! Your satisfaction is our greatest reward and I will not fail to share it with our team, especially with the reception team as notified in your comments. We are indeed committed to making your stay a success and we are delighted that this was the case from your arrival to your departure! However, if you still have a few moments to spare, we would be delighted to see your review on TripAdvisor. It would help us a lot! All you have to do is copy and paste your review directly onto TripAdvisor! We look forward to welcoming you back soon! Kind regards, Thomas da Costa General Manager

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