Mercure Porto Centro Aliados 4 stars

Customer review rating (ALL Rating) 4.8/5 1,396 reviews

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Description

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

Our accommodation(s)

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95
4000-124 PORTO
Portugal

GPS:41.147193, -8.609615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

O Sítio Esquecido

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,396 reviews

Excellent hotel in the heart of Porto

Customer review rating 5.0/5

Alin Families - Confirmed reviews ALL

We stayed at Mercure for 8 nights. The staff was extremely accommodating, room and common areas luxurious, breakfast sumptuous, and the location is perfect.

Dear ALIN C., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Has been a pleasure for us to welcome you in the hotel. Many thanks for your so kind words they are really important for all of us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Is also important for us to see you liked our breakfast and that you felt comfortable. Can I kindly ask you to share your feedback in our TripAdvisor, so our future guest will know us better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Great location and nice property

Customer review rating 4.0/5

Peter Friends - Confirmed reviews ALL

The hotel location is great. Restaurants and shops just steps away. Staff were all nice. Property is clean and modern. The pool was nice, but there are just 4 umbrellas, which were inadequate for the number of guests. We liked everything except that, and housekeeping was very slow to clean rooms, often trying when we finally got back to the room.

Dear PETER P., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. it is a pleasure to see you comment and see that our hotel was the ideal for your vacation in Porto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have taken a note about the umbrellas and we are already working on it, but we have to do it in the way to not damage the garden. Many thanks for your sincere feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Great hotel!

Customer review rating 5.0/5

Kasia Couples - Confirmed reviews ALL

Centrally located, pool in the centre of Porto an added benefit, good breakfast. Easy parking 2 min away.

Dear KASIA L., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Many thanks for your words, so glad to see you have enjoyed our hotel especially the pool & Breakfast. I can confirm we have taken a note of your comment regarding the fruits and orange juice. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

An Oasis in Porto

Customer review rating 4.5/5

Caz Couples - Confirmed reviews ALL

Just loved it.. brilliant staff who were attentive and friendly. Lovely pool area and terrace. Nice inside area. Prestige room with pool view and balcony all good, Dyson hairdryer, drinks fridge not ultra cool but small water provided, nicely laid out, things have been thought about, good shower and lighting. Excellent pool area with towels provided; just wish it were an Adult Only hotel. Fab in-house crisps. Location excellent - all downhill to the river, just pay for a cab back uphill €5-10. On the downside - Breakfast - very mediocre, lukewarm. Terrible bacon and sausages, cold eggs, cold plates… just a bit rubbish really compared to the rest of the fab hotel.

Dear CAROLYN B., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Many thanks for the way you have described our hotel facilities and your experience. i am glad to see that overall you had a memorable stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also would like to let you know I have taken a note on the breakfast experience and i will personally review that. Many thanks also for referring to our hotel as an oasis:) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Well located hotel with a friendly reception

Customer review rating 5.0/5

Hayley Friends - Confirmed reviews ALL

Loved the decor - very stylish, nice bar areas indoors and by the pool. Really lovely staff, friendly, helpful and welcoming. We arrived early and 2 out of the 3 rooms were available to us and we were put on the same floor close to each other as requested. Super comfy beds, slept very well! Breakfast had some good choices, with alternative milk option. Can't fault this hotel.

Dear HAYLEY W., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Many thanks for your very nice words, i have no enough words to thank you. It is really motivating for all of us, when we see we have exceed the guest expectation and also that the attention we are giving to details it made the difference for you and your trip. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Can I kindly ask you to share your this experience in out TripAdvisor so our future guest can know us better, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Other web-users rate our hotel

  • 1,199 reviews 9.7/10 Location
  • 1,066 reviews 8.6/10 Room
  • 1,397 reviews 9.7/10 Service
  • 6 reviews 10/10 WiFi
  • 711 reviews 9.4/10 Breakfast
  • 464 reviews 9.8/10 Vibe
  • 456 reviews 9.1/10 Amenities
  • 357 reviews 9.3/10 Cleanliness

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