Mercure Porto Centro Aliados 4 stars

Customer review rating (ALL Rating) 4.8/5 961 reviews

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Description

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

Our accommodation(s)

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95, RNET 9382
4000-124 PORTO
Portugal

GPS:41.147193, -8.609615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PATIO DOS ALIADOS

Pátio dos Aliados

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  961 reviews

Customer review rating 4.5/5

Vivian L. Couples - Confirmed reviews ALL

Everything was great (location, staff, room size) As an Accor live limitless member, I was offered an upgrade with a balcony room. 😙 The one inconvenience we found was needing to pay to use a hotel umbrella which is extremely odd and out of place for such a nice hotel.

Dear Vivian, Thank you for your kind review and for being a valued ALL – Accor Live Limitless member. We’re delighted you enjoyed the location, your upgraded room, and our team’s service. We appreciate your feedback regarding the umbrellas. To support our sustainability efforts, we use a rental system to encourage reuse and reduce waste, as umbrellas are often unintentionally taken or left behind. Thank you again for your comments—we hope to welcome you back soon!

Customer review rating 5.0/5

Wakami M. Families - Confirmed reviews ALL

We had an absolutely wonderful stay! The room was spotless and very comfortable. The breakfast was delicious with so many fresh options, and the staff were incredibly kind and helpful. They even allowed us to check in early, which made our trip so much smoother. Thank you for the amazing hospitality!

Dear Wakami, Thank you so much for your kind and thoughtful review! We’re absolutely delighted to hear that you had such a wonderful stay with us. It’s great to know that you found the room comfortable, enjoyed the breakfast selection, and felt well taken care of by our team. We’re especially pleased that we could accommodate your early check-in and help make your trip a bit smoother—that’s exactly the kind of experience we aim to provide. Your kind words truly mean a lot to us, and we hope to have the pleasure of welcoming you back again soon! Mercure Porto Centro Aliados Team

Customer review rating 5.0/5

Steve A. Business - Confirmed reviews ALL

Was upgraded which is always nice, really friendly staff

Dear Steve, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Porto Centro Aliados Team

Customer review rating 5.0/5

Constance R. D. Families - Confirmed reviews ALL

We loved everything about this hotel. We loved the staff. They were so friendly and helpful. The room was spacious, clean and comfortable. The location was perfect. We highly recommend this hotel. Thank you Miguel for giving us really great restaurant recommendations. Love Porto,

Dear Constance, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Porto Centro Aliados Team

Customer review rating 4.5/5

Andrew H. Solo - Confirmed reviews ALL

Great staff

Dear Andrew, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We saw in your scores that our gym did not meet your expectations, and we would love to hear more feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Taipa General Manager

Other web-users rate our hotel

  • 959 reviews 9.7/10 Location
  • 815 reviews 8.6/10 Room
  • 984 reviews 9.6/10 Service
  • 5 reviews 9.4/10 WiFi
  • 496 reviews 9/10 Breakfast
  • 423 reviews 8.2/10 Comfort
  • 359 reviews 9.1/10 Amenities
  • 300 reviews 8.5/10 Cleanliness

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