Mercure Porto Centro Aliados 4 stars

Customer review rating (ALL Rating) 4.8/5 1,293 reviews

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Description

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

Our accommodation(s)

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95
4000-124 PORTO
Portugal

GPS:41.147193, -8.609615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

O Sítio Esquecido

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,293 reviews

great hotel

Customer review rating 5.0/5

Db Business - Confirmed reviews ALL

perfect for start to finish great staff and loved the local products for sale, Fabulous quiet room

Dear DANIEL B., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Your feedback makes us feel really happy.. so good to see you had a good experience in our hotel and that our team have provided a memorable service. Many thanks for the compliments regarding our local shop, we believe that part of our hotel experience is to share our local product and knowllage to our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

great experience overall

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Extremely friendly staff, rooms were clean and well maintained. At breakfast, there were plenty of available options to chose from, and the staff made sure to refill regularly. Only negative was the Air circulation or another system being rather loud, especially at night.

Dear SARAH-KATHARINA N., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Many thanks for your very constructive feedback, I am so glad to see you had an overall good time with us and that the team have made the difference. Glad to see you looked our breakfast choice. I have taken a note regarding Ac and I will investigate with the team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Centrally located Hotel with wonderful staff

Customer review rating 5.0/5

Julie Friends - Confirmed reviews ALL

This purpose built hotel is perfectly positioned for getting around Porto and has a chic boutique feel with excellent amenities. The reception, bar and breakfast areas both inside and out are good and the bedrooms quiet and very comfortable. The staff need a big mention as they were very helpful before and during our stay. Nothing was too much trouble from booking taxis and restaurant recommendations, which didn't disappoint. We like Mercure Hotels and this one is one of the best we have stayed in

Dear JULIE F., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Your words are so motivating for all of us, they represent the result of our team job and this is so rewarding. Many thanks for that. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Wonderful staff, great location, and delicious breakfast!

Customer review rating 5.0/5

Ted Friends - Confirmed reviews ALL

Wonderful, friendly, helpful, staff! They were able to check us in early and out late, this made a huge difference to us. We enjoyed the restaurant and the bar. The Mercure Porto Centro Aliados team was always available to answer any questions for us no matter how busy they were. A true team and top notch service!

Dear THEODORE C., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. This is one of my favorites comment about the hotel i have worked. the way you have described our team and your experience in wonderful. I have no words. I will use you words in our team meeting, "WE are a Team not a Service" Many thanks for this kindness, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Great

Customer review rating 5.0/5

Susie Couples - Confirmed reviews ALL

Great location.. room..staff..pool

Dear STEPHEN L., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. Many thanks for your Kind words, so important for us to see you had a good time and the time to enjoy our pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tania Gandarinho

Other web-users rate our hotel

  • 1,141 reviews 9.7/10 Location
  • 996 reviews 8.5/10 Room
  • 1,277 reviews 9.6/10 Service
  • 623 reviews 9.2/10 Breakfast
  • 420 reviews 9/10 Amenities
  • 393 reviews 9.7/10 Vibe
  • 346 reviews 9.2/10 Cleanliness
  • 333 reviews 8.8/10 Pool

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