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MERCURE PORTO CENTRO ALIADOS 4 stars

Customer review rating 4.9/5 184 reviews

ALLSAFE approved hotel

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How it works?
Mercure Porto Centro Aliados
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+ 14 Services

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • 14 euros per day Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Laundry
  • Cash machine
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Babysitting on request
  • Boat excursions
  • Athletics stadium (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Hot meals

Hotel location

MERCURE PORTO CENTRO ALIADOS

Rua Do Bonjardim 95
4000-124 porto
portugal

Tel: +351220280240


Check-in from 14h00

Check out up to 12h00

  • METRO :  Trindade

  • By plane

    FRANCISCO SA CARNEIRO At 15km / 9.32 miles - Shuttle paying

  • By plane

    OPO At 15km / 9.32 miles - Shuttle paying

  • By train

    ALIADOS At 0.2km / 0.12 miles

  • By train

    SAO BENTO At 0.3km / 0.19 miles

GPS :41.147193, -8.609615

Our accommodation(s)

Our restaurants and bars

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday Closed
  • Sunday Closed

O Sítio Esquecido

A place in our hotel that you should try. The bar invites you for a moment of calm. Nothing better than to enjoy a cocktail in a cozy space, on the terrace or around the pool? A space to relax and enjoy!

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
MERCURE PORTO CENTRO ALIADOS

100% genuine reviews from our guests

Find out more

ALL Rating 4.9/5

184 reviews

Perfect stay in the city center

Customer review rating 5.0/5

Marina Couples - 26/07/2021 Confirmed reviews ALL

Nice stay ! The hotel is in the city center, it’s perfect to visit Porto. Helpful employees, they give us some good advice. We recommend to book privilege room, the garden view and the balcony are very nice!

Dear Marina, We would like to thank you for the very good rating you gave us after your stay in our hotel. Thank you also for your positive comment and your recommendation. It is true that our Privilege rooms have the best orientation to enjoy the garden view! Also, I will not fail to share your mention of our teams with all my colleagues! We look forward to welcoming you again soon, Kind regards, Thomas da Costa General Manager

Fantastic trip to Porto !

Customer review rating 5.0/5

Anonymous Friends - 24/07/2021 Confirmed reviews ALL

The staff were incredibly friendly, accommodating, professional and supportive during a very challenging time. I can’t recognize them enough-everyone including the front desk staff, cleaning staff and support staff went out of their way to make my stay comfortable and relaxing. Thank you!!

Dear Rachael S., We wanted to write you a big THANK YOU for the great review you were kind enough to leave us, and also a big thank you for the ratings. We are delighted that you enjoyed your stay overall! Again a big thank you for the special mention for our staff who work day in and day out to provide you with a quality service in what is indeed a more complicated time. We hope to have the pleasure of welcoming you back soon, and if you have any more time for us, we would be delighted to see your review on TripAdvisor. It would help us a lot. See you soon! Thomas da Costa General Manager

Best Porto experience ever

Customer review rating 5.0/5

Romulo V. D. S. Solo - 24/07/2021 Confirmed reviews ALL

Staff well trained and extremely educated and polite, really comfortable and cozy accommodations, proper snacks menu on their snacks bar. Small but complete gym, properly clean and also comfy. Hotel is respecting and following strictly Portuguese government COVID rules. I strongly recommend anyone going to Porto to highly consider staying at Mercure Porto Centro Aliados

Dear Romulo Vieira da S., It is a real pleasure for us to read your comment. Thank you very much for this, it is indeed the best reward we can receive! We are delighted to read that everything was up to your expectations, whether it was the quality of our facilities, the products offered, the catering, the health and safety standards or the quality of our staff. Thank you again for this special mention! I will be sure to share your positive feedback with the entire team! Also, if you still have a few moments for us, we would be delighted to see your opinion on TripAdvisor. To do this, simply copy and paste your review and put it on TripAdvisor directly. It would be a great help to us. We look forward to welcoming you back soon and wish you a wonderful day. Sincerely, Thomas da Costa General Manager

New and very nice hotel

Customer review rating 4.5/5

Bernt R. E. Families - 18/07/2021 Confirmed reviews ALL

Had a perfect stay in this new and very nice hotel. The hotel is centrally located, near most of the sights in Porto. Rooms are clean and the small pool area are very pleasant. Friendly staff made this to be a nice experience.

Dear Bernt Roger E., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the size of the room, we try to provide all the necessary information before validating your reservation. Also, our photos are as realistic as possible so that there is no "disillusionment" effect. Our rooms are between 19 and 25 m2. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Thomas da Costa General Manager

Top location

Customer review rating 4.5/5

Richard Couples - 16/07/2021 Confirmed reviews ALL

The location of this hotel can not be better. It is in the middle of the historic centre of Porto. So close to all the museums etc. The staff are young and focused to make your stay comfortable.

Dear Richard, We would like to thank you for the great rating you gave us and for your comment. It is a pleasure for us to read that the location of our hotel was up to your expectations. It is true that we are ideally located to discover the cultural and architectural riches of the beautiful city of Porto! Thank you also for your special mention of the quality of service of our staff. I will be sure to pass on your positive feedback to them personally. I have also noted that we could have improved the breakfast. Please do not hesitate to reply directly to my comment and let me know what we could do to meet your expectations. Indeed, it is important for us to be as reactive as possible and to adapt to all our guests' requests. I remain at your disposal for any further information and wish you an excellent day. Kind regards, Thomas da Costa General Manager

Good location, very comfortable stay

Customer review rating 4.5/5

Alice H. Couples - 13/07/2021 Confirmed reviews ALL

The hotel is very comfortable and the toiletries and hair dryer were very good. Location is very good but the car parking description can be made more clear to the guests. Some of the staff English is not so good and it was hard to understand but overall the rest are pretty friendly.

Dear Alice H., First of all, we would like to thank you for your comments and notes following your stay in our establishment. We are delighted that your stay was up to your expectations, especially in terms of the comfort of our establishment and its facilities. Regarding the parking, we do our best to describe its location. It is indeed located only a few meters from the entrance of our hotel, but as we are located in the city centre, it is sometimes difficult to find your way around, which is why we directly indicate its name, the Dom Juan 1er car park. This makes it easier for you to find it on a GPS for example. As for the level of English, I am sorry if it did not suit you. We do our best to communicate in Portuguese, Spanish, French and English! We hope to have the pleasure to welcome you again for a next stay and that this time everything is even more perfect! Kind regards, Thomas da Costa General Manager

Well Located

Customer review rating 5.0/5

Jose M. Families - 10/07/2021 Confirmed reviews ALL

Nice hotel with good location close to most attractions in center Porto.

Dear Jose M., We would like to thank you for your comment and the superb rating you were kind enough to give us! We are delighted that the location of our hotel suited you. It is true that we are ideally located to visit all the points of interest in the city. We hope that we will have the opportunity to welcome you again soon! Kind regards, Thomas da Costa General Manager

The hotel was very wel situated

Customer review rating 4.5/5

Ruth M. Solo - 28/06/2021 Confirmed reviews ALL

The staff was very accommodating, communicative and always willing to be of assistance. The room was very clean and well maintained . The garden view was very pleasant and relaxing. All in all an excellent experience!

Dear Ruth, Thank you very much for the very good comment you wrote after your stay in our hotel. Thank you also for the special mention for our staff, who indeed do their best every day to offer you a good service! We are delighted that you liked the room and the view of our garden. We look forward to welcoming you back for another stay. Kind regards, Thomas da Costa General Manager

All went very smoothly and staff very helpful

Customer review rating 4.5/5

Antonio D. S. F. Business - 28/06/2021 Confirmed reviews ALL

Just perfect!

Dear Antonio, We just wanted to thank you for the very good comment you left us after your stay in our hotel. We are delighted to read that everything was up to your expectations, both in terms of the quality of our facilities and the quality of service of our staff. We look forward to seeing you again soon! Kind regards, Thomas da Costa General Manager

Beautiful hotel in heart of Porto

Customer review rating 5.0/5

Anonymous Couples - 21/06/2021 Confirmed reviews ALL

Amazing stay in this lovely hotel. Hotel is very well located within a short walk to many attractions. Rooms were beautiful, stylish and very comfortable. Breakfast were also great with many choices. Staff was helpful and attentive. Overall great experience and will definitely stay again when coming back to Porto

Dear Anna, We have nothing more to add except: thank you! Thank you for the great review you left us after your stay in our hotel! We are indeed delighted that your entire stay was up to your expectations, as much for the location, the quality of the room as for the quality of our breakfast. This is the best reward for us. Thank you also for the special mention for our staff! It will be a great pleasure for us to welcome you for a next stay in Porto! Sincerely yours, Thomas da Costa Director

Well located, Welcome feeling, Nice Design

Customer review rating 5.0/5

Antonio D. Couples - 21/06/2021 Confirmed reviews ALL

A neighborhood gem, well located and with a very nice and friendly staff who make you feel welcome the moment you step in the door.

Dear Antonio D., Thank you very much for your review after your stay in our hotel! We couldn't have hoped for better than to receive the ratings and comments you have given us. Thank you also for the special mention for our staff who work day after day to offer you a quality service. I will be sure to pass on your feedback to them as soon as possible! However, if you still have a few moments for us, we would be delighted to see your comment on TripAdvisor. To do this, simply copy and paste your review onto the TripAdvisor platform. We look forward to welcoming you soon for a future stay in Porto! Yours sincerely, Thomas da Costa Director

Perfect Romantic Stay :)

Customer review rating 5.0/5

A H. Couples - 14/06/2021 Confirmed reviews ALL

Stayed during a weekend at the hotel. We appreciated the cozy ambiance, the pool, garden, the comfort of the room and the kind attention and visit tips from the staff. We also would like to sincerely thank the hotel staff for letting us check in earlier. Since our flight was super early and we really needed a nap. The bathroom was super modern and perfect, with a Dyson hairdryer. The hotel is well located, a walk away from all the landmarks and tourist attractions and round the corner of the shopping street and surround by good restaurants.

Dear Mme H., Thank you very much for the very good rating you gave us after your stay and the very detailed comment! We couldn't imagine a better reward than to receive this comment. We are indeed delighted to read that this stay was up to your expectations on all points, especially in terms of the quality of service of our teams. I will be sure to share your special mention with our restaurant manager, Bruno, and our bartender, André. If you still have a few moments to spare, we would be delighted to see your comment on TripAdvisor. To do so, simply copy and paste your review and put it directly on TripAdvisor. We look forward to welcoming you again on your next visit to Porto! Best regards, Thomas da Costa General Manager

An excellent stay!

Customer review rating 5.0/5

Daniel Couples - 14/06/2021 Confirmed reviews ALL

An excellent weekend at Porto! From the worker friendliness until the heated pool, everything was excellent!

Dear Catia T., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas da Costa General Manager

Beautiful hotel, great location and super friendly staff

Customer review rating 4.5/5

Diane Couples - 16/05/2021 Confirmed reviews ALL

We came for 3 days before a wedding in Villa do conde. Our experience in this hotel was amazing from start until finish. You can feel it is a new hotel as everything is pristine, so we really enjoyed how everything was just perfect. The hotel is young, but the staff are knowledgable like they have been there for years. We highly recommend this hotel to anyone visiting Porto.

Dear Diane, We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It was a pleasure for us to welcome you and to give you the best recommendations to visit the beautiful city of Porto! Thank you very much for your positive opinion about the quality of our establishment and the special mention for our staff. We hope that your friends' wedding went well and that we will have the pleasure to welcome you again soon in our hotel. Thank you again for sharing your experience! Kind regards, Thomas da Costa General Manager

Well located and great staff or better, Great Staff and well located

Customer review rating 4.5/5

Filipe Couples - 10/05/2021 Confirmed reviews ALL

Great

Dear Alexandra S., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It is always a pleasure to receive positive feedback regarding the quality of our equipment or our location, but above all, the quality of our team and our service! Thank you very much for that! Regarding your remark about the coffee, please note that we use coffee beans for breakfast. Also for a future stay, don't hesitate to ask our team to make you a fresh orange juice! We always do our best to meet our guests' expectations! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas da Costa General Manager

Good service

Customer review rating 4.5/5

Diletta D. Couples - 04/05/2021 Confirmed reviews ALL

We were welcomed by a lovely lady at the desk that was very helpful and provided great service throughout our stay

Dear Petur S., I would like to thank you on behalf of the team for the good rate you was kind enough to give us. Also be assured that I will personally pass on your comment to the person who did your check-in. Your feedback is our greatest reward! We look forward to welcoming you back! Thomas da Costa General Manager

great experience...

Customer review rating 5.0/5

Iz… Business - 24/04/2021 Confirmed reviews ALL

Great atmosphere. Great staff, very nice and helpful.

Dear Izhar H., We would like to thank you for the wonderful rate you were kind enough to leave us. It is a pleasure for us to read that you enjoyed the atmosphere of our establishment. Unfortunately the weather was not good, so you will have to come back again to discover the atmosphere of our garden with its swimming pool and outdoor terrace! Thank you again for the special mention for our staff who work day after day to offer you a quality service. Be sure than i will pass your feedback to Débora and Beatriz personally! Sincerely, Thomas da Costa General Manager

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