Mercure Porto Centro Aliados 4 stars

Customer review rating (ALL Rating) 4.8/5 944 reviews

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Description

Hotel extras

  • Free Telehealth service. Safety and cleaning protocols implemented.

  • Easy access by car or public transport (metro / taxi / train)

  • All tourist attractions within a 15-minute walk at most

  • New hotel that respects the city's heritage (listed area)

  • Outdoor garden with terrace, heated pool and gym

Our accommodation(s)

Hotel location

Mercure Porto Centro Aliados

Rua Do Bonjardim 95, RNET 9382
4000-124 PORTO
Portugal

GPS:41.147193, -8.609615

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Pátio dos Aliados

Pátio dos Aliados

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  944 reviews

Customer review rating 4.0/5

Jessica C. Couples - Confirmed reviews ALL

A great place to stay for a week-long exploration of Porto and the surrounding area. Room was comfortable, staff very friendly. Room cleaning was very late in the day sometimes closer to early evening/late afternoon.

Dear Jessica, Thank you so much for your kind review and for choosing to stay with us during your week-long at Porto. We’re truly grateful for your loyalty and are delighted to hear that you found the room comfortable and our team friendly. At the same time, please accept our sincere apologies for the late room cleaning on some days. We understand how important it is to return to a refreshed room at a convenient time, and we’re sorry that this was not always the case during your stay. Your feedback is very valuable and will help us improve our scheduling and service. We hope to have the pleasure of welcoming you back again soon for another wonderful stay in Porto, Maria Taipa General Manager

Customer review rating 5.0/5

Jorge A. Families - Confirmed reviews ALL

Nice hotel and rooms. The staff was friendly and helpful. Great location.

Dear Jorge, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Porto Centro Aliados

Customer review rating 4.5/5

Mohamed A. Solo - Confirmed reviews ALL

I had a pleasant stay overall. The reception team was cheerful, welcoming, and always ready to help at any time. Housekeeping was excellent, and the hotel is clean and calm, which made the stay comfortable. On the downside, the rooms are quite small. Also, I was surprised that only two small bottles of complimentary water were provided for the entire stay. In many hotels in the Arabian Gulf region, water is replenished daily and generously, so this was a bit disappointing.

Dear Guest, Thank you for taking the time to share your feedback. We’re delighted to hear that you had a pleasant stay and that our reception team made you feel welcome and well taken care of. It’s also wonderful to know that you appreciated the cleanliness of the hotel and the efforts of our housekeeping team in ensuring a calm and comfortable environment. We truly value your comments regarding the room size and the complimentary water. Please accept our apologies if the water provision did not meet your expectations. For future stays, we kindly invite you to request additional water at any time during your stay — our team will be more than happy to provide it to you. Your feedback helps us improve, and we hope to have the pleasure of welcoming you back again soon for an even better experience. Maria Taipa General Manager

Customer review rating 5.0/5

Jean P. D. Business - Confirmed reviews ALL

I am use to travelling and this Mercure hotel is one of the best ones

Dear Jean P., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Aliados. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Taipa General Manager

Customer review rating 5.0/5

Jennifer H. Friends - Confirmed reviews ALL

It was was a wonderful stay. The staff were excellent, the rooms were really lovely and the location was great to explore Porto.

Other web-users rate our hotel

  • 965 reviews 9.7/10 Location
  • 814 reviews 8.6/10 Room
  • 983 reviews 9.6/10 Service
  • 5 reviews 9.5/10 WiFi
  • 500 reviews 9.1/10 Breakfast
  • 427 reviews 8.2/10 Comfort
  • 357 reviews 9.2/10 Amenities
  • 304 reviews 8.5/10 Cleanliness

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