ibis Porto Cen. M. Bolhão

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ibis Porto Cen. M. Bolhão 3 stars

Customer review rating (ALL Rating) 4.4/5 832 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Only 27 mins (metro) from the airport

  • Only 20 mins (walking) from the D. Luís I Bridge

  • Only 16.4 feet (walking) from the famous Rua Santa Catarina

  • Only 7 minutes (walking) from S. Bento train station

  • Hotel with ALLSAFE certification by SGS.

Hotel location

ibis Porto Cen. M. Bolhão

Rua Sá da Bandeira 567
4000-437 PORTO
Portugal

  • E:  Linha E BOLHAO

  • By plane

    FCO SA CARNEIRO At 17km / 10.56 miles

  • By train

    ESTACAO SAN BENTO At 0.7km / 0.43 miles

  • By train

    LINHA E BOLHAO At 0.2km / 0.12 miles

GPS:41.151233, -8.606663

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

I LOVE SWEET

The relax vibe also accompanies you to the Bar: at any time of the day, the bar is the ideal place for meetings or relaxing moments.

Our accommodation(s)

The hotel has rooms in 9 different categories: from Individual Rooms to Duplex Suites. All rooms are bright, modern and quiet, with built-in shower, hairdryer and free WiFi. Connecting and family rooms are also available.

Our guest reviews

Our guest reviews for
ibis Porto Cen. M. Bolhão

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  832 reviews

TripAdvisor Rating  4.0/5  68 reviews

Certificate of excellence 2022

well located, good stay

Customer review rating 4.0/5

B. Business - Confirmed reviews ALL

nice room with small terrasse

Dear DHONT B., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

Friendly, helpful excellent staff

Customer review rating 5.0/5

Dain Couples - Confirmed reviews ALL

Staff were very helpful, friendly and accommodating.

Dear DANE B., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Good central hotel

Customer review rating 4.5/5

Woodpecker Families - Confirmed reviews ALL

We enjoyed the central location of this Ibis. It had everything we needed. We upgraded to a premium room with a wonderful view of the city.

Dear ANGELA S., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Somehow disappointed

Customer review rating 3.0/5

Sylwia Families - Confirmed reviews ALL

Firstly positives - quite good location, near station, quiet. Nice industrial decor if you like it Negatives - very confusing “lack of” reception. Just a person seating at the desk next to the bar - it gives feeling of student accommodation not a hotel chain. Breakfast area - not fit for purpose, tiny and disorganised. Breakfast choices matching the area - very limited. I’ve sent a specific request and it was never mentioned. Room for 3 (2 adult and 1 child), when extra bed pulled out there is no space to move at all. Blocking table, sink outside! the bathroom, door to the room. 3-4 hangers. So you need to live with suitcase open, again, no space for that. Well overpriced.

Dear SYLWIA C., Thank you for taking the time to tell us about your experience at the Ibis Porto Centro Mercado Do Bolhao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Sousa

Comfortable Central Location

Customer review rating 4.5/5

Tony C. Solo - Confirmed reviews ALL

Great value for a no frills base to explore Porto. Everything you need in a relaxed and friendly environment. Staff very helpful and rooms clean and comfortable if not overly generous in size. Everything worked as it should. I did not eat at hotel but can recommend the Beher Porto restaurant close by.

Dear ANTHONY C., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Nice hotel

Customer review rating 5.0/5

James Families - Confirmed reviews ALL

Nice clean hotel, rooms excellent, staff very nice, 10 minutes walk to centre

Dear JAMES A., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Good location, good staff

Customer review rating 5.0/5

Owen B. Friends - Confirmed reviews ALL

Staff were amazing, spoke good English and kept our bags at the hotel for us because we had a late flight from porto. Will use next time in porto.

Dear OWEN B., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Great hotel and helpful staff

Customer review rating 4.5/5

Andrews Families - Confirmed reviews ALL

Just back from a great stay in Porto. The room, location and staff at this IBIS were great and would definitely stay there again

Dear ANDREW S., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Porto Portal

TripAdvisor rating 4.0/5

Tony C TripAdvisor review

A good base for a 2 day stop in Porto after a week driving along The Douro. Hotel is quite central, comfortable and good value. This Ibis is not luxury but well equipped, clean and efficient. The taps on the sink and shower were very innovative! The staff I met at reception and bar were friendly and helpful. Some people were struggling to find "reception" - if you visit here, reception is just a table in the bar and someone with a laptop. No frills but nothing at all to disappoint

Dear Tony C, We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Little Gem

Customer review rating 4.5/5

Lady F. K. U. Couples - Confirmed reviews ALL

Great location, good facilities & friendly staff. Budget hotel with charm and welcoming atmosphere. We did not eat there as we chose to have breakfast in town. We did use the bar where we received friendly efficient service. Highly recommended.

Dear Lady from Kent, We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Well Located and friendly staff

Customer review rating 4.0/5

Prof. P. M. F. Business - Confirmed reviews ALL

It met my espectations

Dear PEDRO MORADAS-F., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Outstanding service

Customer review rating 5.0/5

Piotr Families - Confirmed reviews ALL

This is the best ibis hotel I have ever stayed at. Modern design, just few steps from mayor attractions this city has to offer, including Eiffel brigde and shopping area. Extremely nice and helpful staff. Staying here was a pure pleasure.

Dear PIOTR W., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Comfortable stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

4 night stay good location typical Ibis room in quirky building.

Dear ADAM C., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Good for solo travelers and couples for a short stay, not recommended for families

Customer review rating 3.5/5

Arek Families - Confirmed reviews ALL

This review will be split into two parts: 1. Overall Location – Great! Thirty minutes by metro from the airport. About similar time using Uber (metro ticket costs 2,5 EUR per person, so an Uber can make sense) One block from Santa Catharina, short walk from Sao Bento and multiple other interesting things to see. Many restaurants nearby. Breakfast – OK No hot options apart from toasts and pancakes from machine. Good selection of bread, buns, meat, two types of cheese, cornflakes, fruit salad, fruits, yogurts, croissants, pastel de nata, donuts and some more options. Coffee – OK Can be packed with people from time to time. Restaurant in the hotel – there is none. In the bar, they can warm up for you some pre-made food. Bar – great staff, acceptable prices, very nice Porto tonic (recommended). Staff overall – very helpful and welcoming. Recommendation – for solo travelers and couples for a short stay. 2. Family stay in Family Suite Not really recommended unless one makes an informed decision. The family suite is a bigger room (about 31 SQM) with a tiny bathroom and two partially separate sleeping areas – one with a queen-sized bed and another one with a sofa that can be transformed into a bed. Biggest con – the room has only a single window in the second area with the sofa, so overall it is very dark. I didn't like it. We were offered an upgrade, but as the proposed room was a two-level one, and we have little kids, we decided to stay in the first one. Bathroom – tiny. The shower has only partial glass covering, so after any shower the bathroom is flooded. The room has a loft-ish look that some may find appealing. I didn't like the design as the room was quite dark. Furthermore, the lights are installed quite far from the ceiling and I kept constantly hitting them. (I am rather of average height). TV – ok, but all smart options are locked. One cannot cast anything to the TV or use Netflix or any other similar service. Wi-Fi – free of charge and working ok. All in all: Solo travelers – recommended Couples – recommended Families with smaller children – acceptable, but one can find a better place for the money. I hope this helps.

Dear ARKADIUSZ J., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhao. I would like to thank you for bringing this matter to our attention and I understand, respect and accept your points of view, I would also like to thank you for sharing you experience with all the guests that may read it, again it is a fair review with your experience. It was also a pleasure to read that the team members where there to assist you and offered you solutions for the problems you encountered. In regards to the pairing devices on the TV for android versions this is possible, IOS this is still in development and it is indeed something we want to offer all our guests to enhance their experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Good location

Customer review rating 4.0/5

P. Business - Confirmed reviews ALL

Staff super helpful and friendly

Dear LIMA P., We very much appreciate your comments regarding your stay at the Ibis Porto Centro Mercado Do Bolhão. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

good stay

Customer review rating 4.5/5

Emma Business - Confirmed reviews ALL

good team, welcome

Monsieur P., Nous vous remercions pour vos commentaires suite à votre séjour à Ibis Porto Centro Mercado Do Bolhao. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Ricardo Sousa

Could be better but overall good value

TripAdvisor rating 4.0/5

617_mery TripAdvisor review

We stayed here for 3 nights during our visit to Porto. The hotel is very centrally located. It is an old but recently refurbished apartment. The rooms have all the necessities. It is very easy to arrive from the airport, just a tram ride away. While the hotel is quite affordable compared to other hotels in the area, it provides good quality service. However, there are some minor issues that could be handled better. 1. The bathroom shower panels are very short and the flooring has no depth at all. Adding to that, the drainage isn't fast enough to drain the water and the shower floods very badly. Please ask for a few extra towels and cover the floor for possible flooding. 2. The breakfast is really good and we think it is a good value meal. The tables were arranged nicely and they left individual pickers to keep the open buffet clean. Big kudos on that. The restaurant has limited seating and overcrowds quite easily. During busy hours, we didn't feel covid safe due to crowding. The management of the breakfast area by the staff could be improved. Nobody welcomed us and checked us in when we arrived to the restaurant. We found a table and helped ourselves. This angered the staff as our stay didn't include breakfast. They came to check whether we paid for our breakfast (which is completely fine - I totally understand and it is fine to be interrupted for checking our room number). We said we need to pay for it and told our room number. Then the staff got a bit aggressive and told "Well, you should have paid before sitting here". When we offered to pay, she said, "No, no. That's ok. Pay when leaving". Still, there was an attitude when we went to pay afterwards, she didn't talk at all but took my credit card to pay through right away. I found this attitude a bit rude. What I would expect is: "First enough staffing for not letting us in if we didn't pay, and if we were already in, it would be ok to be friendly. We are definitely not trying to sneak food and earn enough to pay 9 euros". 3. The hotel staff accommodated our requests during check-in and provided extra towels and pillow. However, there was no shower gel left in the room (it is wall mouthed). When we requested some on our second night, they said the cleaners locker is locked at the moment, they will put the next day. We didn't get any shower get the whole duration of our stay which wasn't ideal. Overall, good value stay but could be better with a bit more friendly service.

Dear 617_mery, We very much appreciate your comments regarding your stay at the ibis Porto Centro Mercado do Bolhão. It is always a pleasure to receive positive feedback. I will share your comments with our team, and use your feedback to improve our customer service. In regards to your comments about the shower screens I can confirm we will be resolving this issue next month. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Value for Money and Friendly Staff

TripAdvisor rating 5.0/5

Joshua S TripAdvisor review

My wife and I love this hotel so much. Sure it's not without flaws being a new property, but it's easily the nicest Ibis we've stayed at. The property is in a great location downtown, the rooms are quiet, they allow pets, and the spaces are easy on the eye. Our favorite part of the hotel are the people. Because we've stayed multiple times now and for different lengths as well as needing help with things in Porto, the staff knows us by name and we feel the love from them. They're all very warm people for sure. The elevators can be a bit wonky and the halls are a bit narrow so keep that in mind if you have a lot of luggage. It's definitely tricky since we stayed here with a lot of gear. We'd stay again. Love it. Thanks, Ibis Center Mercado do Bolhão crew.

Dear Joshua S, Thank you for your kind words. As you know is a privilege to have you and your family staying with us. If there is anything we can help you with do not hesitate. Kind regards, Ricardo Sousa

Fraudulent promotion

TripAdvisor rating 1.0/5

JonRobin2 Business - TripAdvisor review

I booked this hotel as part a promotion. The promised points were never issued. After chasing customer service for over a week I'm still no closer to getting it resolved. Unfortunately this bait and switch tactic is common with Accor Group

Dear JONATHAN RICHARDS, Thank you for taking the time to tell us about your experience at the ibis Porto Center Mercado Do Bolhao . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I´m disappointed with your score as the attribution of points are done by our Central team and scoring us so negatively is extremely disappointing because us as a unit do not have a say in the attributing of the same. I have shared your scores with our Central Team. As you know through your stay we were here to help you and ensure you have a fantastic stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Sousa

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