Ibis Porto Centro Mercado Do Bolhao. 3 stars

Customer review rating (ALL Rating) 4.5/5 1,197 reviews

Best price
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Ibis Porto Centro Mercado Do Bolhao. - Image 1
Ibis Porto Centro Mercado Do Bolhao. - Image 2
Ibis Porto Centro Mercado Do Bolhao. - Image 3
Ibis Porto Centro Mercado Do Bolhao. - Image 4
Rua Sá da Bandeira 567, RNET 9272, 4000-437 PORTO, Portugal

Description

Hotel extras

  • Free telehealth service. Implementation of safety and cleaning protocols.

  • Easy access by car or public transport (subway/taxi/train/bus).

  • Just minutes from all the historic landmarks in the city of Porto.

  • 100% non-smoking hotel.

Our accommodation(s)

Hotel location

Ibis Porto Centro Mercado Do Bolhao.

Rua Sá da Bandeira 567, RNET 9272
4000-437 PORTO
Portugal

GPS:41.151233, -8.606663

Telephone
+351 22 766 9100

Calls to a national
fixed network

Fax +351 22 766 9109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

I LOVE SWEET

The relax vibe also accompanies you to the Bar: at any time of the day, the bar is the ideal place for meetings or relaxing moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,197 reviews

TripAdvisor Rating  4.0/5  169 reviews

Certificate of excellence 2024

Customer review rating 1.0/5

Geena H. Families - Confirmed reviews ALL

Our stay at the ibis Porto Centro Mercado do Bolhão was unfortunately quite dissatisfying. While the front desk staff were extremely friendly and helpful upon arrival, the positive experience ended there. The room itself was not clean, the floor had visible hair and dust, and the bathroom had hair stuck to the walls. The room was also frigidly cold, and we were unable to control the thermostat from inside the room. The bathroom had no ventilation, which caused it to become extremely damp. Upon closer inspection, we found black mold on the ceiling and around the moldings. The hotel provides very thin towels and only a minimal set: two large towels, one hand towel, and one floor towel. Additionally, we were left with no toilet paper. Although we called the front desk, no one ever brought more. The one positive note during our stay was that when we contacted the front desk to adjust the room temperature, the gentleman who assisted us was very helpful and resolved that issue promptly.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Porto Centro Mercado do Bolhão. We appreciate your kind words about our front desk staff, and I regret to hear that your overall experience did not meet your expectations. I sincerely apologize for the cleanliness issues you encountered in your room. It is our policy to maintain high standards of hygiene, and your comments regarding the presence of hair and dust will be addressed with our housekeeping team. I understand how uncomfortable a cold environment can be, and I appreciate your patience with the thermostat situation during your stay. Regarding the bathroom amenities, I apologize that you did not receive the full complement of towels and toilet paper. Our team is typically diligent in ensuring that all rooms are adequately stocked, and I regret that this was not the case for you. Your comments will certainly help us improve our service. Thank you once again for your feedback. We hope you will consider giving us another opportunity to provide you with a more pleasant experience in the future. Best regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 3.0/5

Vlad B. Families - Confirmed reviews ALL

Wonderful staff, premium location in the city. Very good bed quality. Clean and welcoming building. Disappointed by the panoramic room which although was advertised as a city view, was actually a lower floor room.

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our location and staff. However, I regret to learn that the panoramic room did not meet your expectations. Our goal is to provide a satisfying experience for all guests, and your insights are valuable to us. Best regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 5.0/5

Jennifer J. K. T. Families - Confirmed reviews ALL

Helpful and friendly Ibis Team. The family room is nice and spacious. Would have been great if there are hooks to hang coats as there are no wardrobe space.

Dear Guest, Thank you for your kind words regarding our team and the spacious family room. We appreciate your feedback about the need for hooks, as we continuously strive to enhance our guests' experience. Your comments will be taken into consideration for future improvements. Best regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 3.5/5

Nesrin U. Friends - Confirmed reviews ALL

İt was a pleasant stay, great location, helpful and positive staff.

Dear Guest, Thank you for your kind words regarding our location and staff. We appreciate your feedback and strive to provide a pleasant experience for all our guests. Your insights are valuable for our continuous improvement. Best regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 4.5/5

David S. Solo - Confirmed reviews ALL

A good location, with excellent staff , easy to miss entrance when arriving by foot , no red ibis logo because of restrictions , a reception sign is needed

Dear Guest, Thank you for your kind words regarding our location and staff. We appreciate your feedback about the entrance signage and will take it into consideration as we continue to improve our guest experience. Best regards, ibis Porto Centro Mercado Do Bolhao

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Other web-users rate our hotel

  • 808 reviews 9.5/10 Location
  • 872 reviews 6.3/10 Room
  • 786 reviews 9.1/10 Service
  • 19 reviews 7.6/10 WiFi
  • 379 reviews 8.1/10 Breakfast
  • 302 reviews 8/10 Cleanliness
  • 168 reviews 7.8/10 Vibe
  • 136 reviews 6.3/10 Value

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.