ibis Porto Centro Mercado do Bolhao Hotel 3 stars

Name: ibis Porto Centro Mercado do Bolhao
Address: PORTO, 4000-437, PORTUGAL
Telephone: (+351)227669100
Rating: 4.3

Customer review rating 4.3/5 90 reviews

ALLSAFE approved hotel

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ibis Porto Centro Mercado do Bolhao Hotel

Vibrant economy hotel, open to everyone

Porto is a coastal city in northwest Portugal known for its stately bridges and port wine production. In the medieval Ribeira district, narrow cobbled streets wind past merchants' houses. The 19th-century Palácio da Bolsa, main goal to attract investors.

Mr Ricardo SOUSA, Hotel Manager

ibis Porto Centro Mercado Do Bolhao is a totally renovated and it is a classified building at the historic center of Porto. Close to the main sights and to the Bolhão Market/shopping area. Exponor and Europarque business center are also nearby. This is why it is an ideal hotel for those who need to visit the city for work or pleasure. The hotel has 89 rooms of the innovative Plaza concept for those who not know it.

ibis Porto Centro Mercado do Bolhão, the hotel is located a few meters from the famous Bolhão Market. Located in the center of Porto and in a walking distance from the city key attractions like Santa Catarina, Trindade and S. Bento train station.

Hotel extras

Only 27 mins (metro) from the airport
Only 20 mins (walking) from the D. Luís I Bridge
Only 16.4 feet (walking) from the famous Rua Santa Catarina
Only 7 minutes (walking) from S. Bento train station
Hotel with ALLSAFE certification by SGS.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- Optic fiber technology provides the highest possible speed of Internet connection.
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Portuguese
Shoe shine machine

BreakfastPaying
1 bar(s)

Hotel location

ibis Porto Centro Mercado do Bolhao

Rua Sá da Bandeira 567
Rua Sá da Bandeira 567 2andar
4000-437
porto
portugal

Tel: +351227669100

Fax: (+351)227669109

Contact email :

Portuguese book of claims

Check-in from 14h00

Check out up to 12h00

E : Linha E BOLHAO

By plane
FCO SA CARNEIRO At 17km / 10.56 miles
By train
ESTACAO SAN BENTO At 0.7km / 0.43 miles
By train
LINHA E BOLHAO At 0.2km / 0.12 miles

GPS :41.151233, -8.606663

Our accommodation(s)

The hotel offers rooms in 8 categories from: Individual bedrooms to Duplex Suit. All room are bright, modern, quiet and features walk-in shower, hair drier and free WIFI. Connecting room and family rooms are available.

Standard double room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Twin standard room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Triple room with a double bed and a single bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Superior double room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft
Views: City View *

* Subject to availability

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Single room

Max. number of persons: 1
Area: From 14 m² / 151 sq ft

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Premium double room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Suite with one queen bed and one sofa bed

Max. number of persons: 4
Area: From 30 m² / 323 sq ft

Satellite/cable colour TV
Bathroom products
Direct dial telephone

Duplex Suite

Max. number of persons: 4

Satellite/cable colour TV
Business Desk
Bathroom products
Direct dial telephone

Rooms

Our restaurants and bars

Be Good

Great new hotel in a supurb location for us.

Josh S. Families - 16/10/2020 Confirmed reviews ALL

My wife and I along with our 9 month old and 1.5 kg Yorkie just moved to Porto from the US. We wanted to stay one night in a hotel before moving into our new apartment. The taxi from the airport to the hotel was just shy of €30. Bruna was working at the front desk and she was really friendly and accommodating. Our Portuguese is not great, but she was able to serve us in English with ease. One thing to note for us is that we had a lot of stuff since we were moving countries and one of the lifts was out of service. The lifts like in most older European buildings are smaller. After check-in, we went to the room. Wow! Best Ibis hotel room we've ever seen. Really good design with a king bed facing the TV and a double bed around the corner. There was a ton of storage space with open shelving. Normally, Ibis is very cookie-cutter but this room was unexpected in a great way. We slept well (although the baby was fussy from 12-2 am due to jet lag) so well that we woke up at 10:30 am and were needing to do a lot before check out. We got a late checkout for 2 pm because we were going to be moving things in shifts to our place. Much to our surprise, we get to the elevator in the morning with our first load and both lifts are out of service. We went to the reception and the manager saved the day. She saw our distress, knew our situation, and got the maintenance staff to stop work on one of them so we could use it over the next 90 min. We were grateful. Checkout was a breeze. We'll certainly pop back in there for a coffee at some point and catch up with our new friends at the Ibis Center Mercardo do Bolhao.

Dear JOSHUA SETH S., We very much appreciate your comments regarding your stay at the Ibis Porto Center Mercado Do Bolhao - Agora aberto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

Fantastic new hotel with superb and functional layout for a family!

Pcosta Families - 28/09/2020 Confirmed reviews ALL

We arrived after midnight. It all started with the amazing hotel lobby. Then receptionist was very warm and nice. We got an excellent surprise when we saw the room! Super cozy beds, perfect isolation from outside sounds, and a layout family-oriented: double vanity, double shower. Super clean! Excellent location, in a beautiful building. To be recommended!

Dear PAULO C., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhao . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Great location

Cristian Solo - 27/09/2020 Confirmed reviews ALL

I chose this hotel because of its location, 10 minutes from Aliados Square and pretty close to the Cathedral and Dom Luiz Bridge at 15 minutes walk. I was impressed by the hotel design - industrial style not a classic ibis hotel, maybe closer to an ibis styles concept. A beautiful new hotel on the city hills, modern breakfast space and new renovated rooms. The breakfast was great being able to choose before what i wanted to eat (and it was nice to teaste again pastel de nata). I loved staying here in a such a beautiful city.

Dear CRISTIAN R., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhao . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Fraud

Jonathan R. Business - 22/09/2020 Confirmed reviews ALL

I booked this hotel as part a promotion. The promised points were never issued.

Dear JONATHAN R., Thank you for taking the time to tell us about your experience at the ibis Porto Center Mercado Do Bolhao . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I´m disappointed with your score as the attribution of points are done by our Central team and scoring us so negatively is extremely disappointing because us as a unit do not have a say in the attributing of the same. I have shared your scores with our Central Team. As you know through your stay we were here to help you and ensure you have a fantastic stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Sousa

Fraudulent promotion

JonRobin2 Business - 22/09/2020 TripAdvisor review

I booked this hotel as part a promotion. The promised points were never issued. After chasing customer service for over a week I'm still no closer to getting it resolved. Unfortunately this bait and switch tactic is common with Accor Group

Dear JONATHAN RICHARDS, Thank you for taking the time to tell us about your experience at the ibis Porto Center Mercado Do Bolhao . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I´m disappointed with your score as the attribution of points are done by our Central team and scoring us so negatively is extremely disappointing because us as a unit do not have a say in the attributing of the same. I have shared your scores with our Central Team. As you know through your stay we were here to help you and ensure you have a fantastic stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Sousa

Nice location

Vedkudeparis Solo - 16/09/2020 Confirmed reviews ALL

Hotel has been opened in renovated building, new_old ibis.

Dear ESKELINEN V., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhao . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Marvellous

Paul R. Friends - 07/09/2020 Confirmed reviews ALL

On arrival we were given all the information we needed and checked in easily. Morning afternoon & evening we were always greeted with friendly staff throughout. I would like to mention 3 staff members who always made us feel like friends and valued guest so thank you Catarina Bruna & Sandra you were so kind All the best and good look for the future stay safe Mr Paul R.

Dear PAUL R., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhão. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially Sandra and Catarina. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Awesome Hotel, friendly team, so nice rooms

Rene S. Couples - 05/09/2020 Confirmed reviews ALL

Perfect Hotel for holidays or City trips! Nice, new and clean room!

Dear RENE S., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhão. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

Super

Romain Solo - 02/09/2020 Confirmed reviews ALL

Super !

Madame/Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Porto Center Mercado Do Bolhao - Agora aberto. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Cátia Fonseca

Nice stay in Porto

Peter Couples - 21/08/2020 Confirmed reviews ALL

It was our second attempt to visit Porto and stay at Ibis near Mercado do Balhao. First trip planned for April has been canceled due to pandemic. In August we finally arrived to Porto. The hotel is conveniently located near Trinidade metro station connecting center of the city with the airport. A bit noisy neighbor street, especially in the night. Our standard room was not very big, but big enough for spending 4 nights. Everything was brand new and we suppose, we were first guests in that room. Common areas including restaurant/breakfast room also looks very modern an conveniently arranged. Breakfast typical for covid 19 era. Not bad, but after few days you are missing something different. The staff was very kind and helpful. ibis Porto Center Mercado Do Bolhao for sure is worth to come back.

Dear PIOTR T., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhao - Agora aberto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cátia Fonseca

Well located

Raquel Couples - 08/08/2020 Confirmed reviews ALL

The hotel was well located and the treatment was good. The only remark is that we did not receive a warning that we should request our room to be cleaned if we wanted that service (due to covid 19). Because of this, we did not have our room cleaned even though we hanged out the sign requesting it.

Dear RAQUEL M., We very much appreciate your comments regarding your stay at the ibis Porto Center Mercado Do Bolhao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I also read the comments you wrotte below and please allow me: Room upgrade we did indeed gave you a room upgrade, as you booked a standart double bedroom and you stayed in a double superior bedroom. In regards the cleaning the room you are completely right, we have identified this as an issue and we put measures in place to ensure communication to our guests is received and to inform us what action they wish to have in regards to the cleanliness. The welcome drink as part of your status was in the key wallet to be pulled and give to the barman. Please accept my sincere apologies for the points above as at check in the reception team should make you aware of the upgrade, welcome drink and the measures implemented in regards to Covid-19. I would also like to thank you for your valued feedback as with this we can improve our communication. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Sousa

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