Ibis Porto Centro Mercado Do Bolhao. 3 stars

Customer review rating (ALL Rating) 4.5/5 1,207 reviews

Ibis Porto Centro Mercado Do Bolhao. - Image 1
Ibis Porto Centro Mercado Do Bolhao. - Image 2
Ibis Porto Centro Mercado Do Bolhao. - Image 3
Ibis Porto Centro Mercado Do Bolhao. - Image 4

Description

Hotel extras

  • Free telehealth service. Implementation of safety and cleaning protocols.

  • Easy access by car or public transport (subway/taxi/train/bus).

  • Just minutes from all the historic landmarks in the city of Porto.

  • 100% non-smoking hotel.

Our accommodation(s)

Hotel location

Ibis Porto Centro Mercado Do Bolhao.

Rua Sá da Bandeira 567, RNET 9272
4000-437 PORTO
Portugal

GPS:41.151233, -8.606663

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

I LOVE SWEET

The relax vibe also accompanies you to the Bar: at any time of the day, the bar is the ideal place for meetings or relaxing moments.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,207 reviews

TripAdvisor Rating  4.0/5  170 reviews

Customer review rating 3.5/5

Joan G. F. Couples - Confirmed reviews ALL

I did an overnight here and it was everything I needed for a comfortable overnight in the center of the city. I love that it didn’t have those super high neck-breaking pillows and it had a nice bed and bath.

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location and the comfort of our beds and bathrooms. However, we take note of your experience and will continue to strive for excellence in all aspects of our services. Kindest regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 0.5/5

Shinduk P. Families - Confirmed reviews ALL

We stayed 3 nights here. Only location was good. Way overpriced for what it was. Check in was bit confusing and they didn’t have actual front desk When we open the room, we noticed lots of dust. Didn’t feel like clean at all. There was switch for the AC(heater) but Can’t control room temperature from your room. You have to request to front desk. Only they can control not even on/off switch. So you have to call them but the phone was very very dirty. There was no fridge in the room. There are 5 windows in the room right next to the beds and at night lots of cold air coming in. Window covers also dirty and not covered well. Daily cleaning, not sure they did clean. Shower was very tight. Overall it was not good.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location; however, we regret that other aspects of your experience did not meet your expectations. We understand that cleanliness is a priority for our guests, and we are sorry to learn that your room did not meet our usual standards. Your comments regarding the dust and condition of the windows have been noted, and we will review these matters with our housekeeping team to ensure improvements. Additionally, we apologize for any confusion you experienced during check-in and regarding the air conditioning controls. We appreciate your input regarding the shower and amenities, as it helps us to identify areas for enhancement. Thank you once again for your valuable feedback, and we hope to have the opportunity to serve you better in the future. Best regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 4.0/5

Kateryna H. Couples - Confirmed reviews ALL

Everything ok, New Year night 31and 1.01 cost a lot 278 wuth breakfast, parking 42. Room was clean but very basic andsmall no fridge or teapot

Dear Guest, Thank you for your feedback. We are pleased that you found your stay satisfactory. We acknowledge your comments regarding the room amenities and pricing during New Year’s. Your insights are valuable and will be taken into consideration as we strive to improve our services. The hotel provides all guests with free hot drinks from the machine located in the breakfast room. Kindest Regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 1.5/5

Diogenes O. Couples - Confirmed reviews ALL

It was very tense......the hotel calll itself as pet friendly but does not think in the other guests that does not care for other people pets......we are there to travel ......in the elevator we found pee from dogs , there dog owners in the 2 floor ("the reception") without a leash (trel,a guia), which is against the Portuguese law because the hotel is a public place, not the home of the dog owner; on this day I said to the clerk that the dog di not had a leash and said the Portuguese law does not apply to the hotel!!!!! ; that is an amazing and false answer

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the discomfort you experienced due to the presence of pets in the hotel. We take pride in being a pet-friendly establishment; however, we understand that this can sometimes lead to challenges for guests who prefer a different environment. The cleanliness and comfort of our facilities are of utmost importance to us, and your comments regarding the elevator have been noted. In regard to the leash policy, we strive to communicate our guidelines to all pet owners to ensure a respectful atmosphere for everyone. Your concerns will be addressed with the team to reinforce our policies and ensure compliance with local regulations. We appreciate your input as it helps us enhance our services. Thank you once again for your valuable feedback, and we wish you all the best in your future travels. Best regards, ibis Porto Centro Mercado Do Bolhao

Customer review rating 4.5/5

Pc F. Couples - Confirmed reviews ALL

Very friendly staff

Dear Guest, Thank you for your kind words regarding our prime location and friendly staff. We are delighted to know that you had an enjoyable experience with us. Best regards, ibis Porto Centro Mercado Do Bolhao

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Other web-users rate our hotel

  • 831 reviews 9.5/10 Location
  • 899 reviews 6.3/10 Room
  • 800 reviews 8.9/10 Service
  • 20 reviews 7.1/10 WiFi
  • 388 reviews 8.2/10 Breakfast
  • 319 reviews 7.7/10 Cleanliness
  • 166 reviews 8/10 Vibe
  • 5 reviews 6.2/10 Sustainability

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