ibis Porto Centro São Bento Hotel 2 stars

Customer review rating (ALL Rating) 4.4/5 6,412 reviews

ALLSAFE approved hotel

ibis Porto Centro São Bento
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+ 15 Services

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast served from 6:30am to midday and 24-hour bar and snack service

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
RNET 1087
4000-041 porto
portugal

Fax: (+351)223400709


Check-in from 14h00

Check out up to 12h00

  • CENTRO: 

  • BOLHAO:  ALL BOLHAO (F.TOMAS)

  • By plane

    F. SA CARNEIRO At 15km / 9.32 miles

  • By train

    PORTO SAO BENTO At 1km / 0.62 miles

GPS:41.147232, -8.603866

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

I-TAPAS, BY IBIS KITCHEN

Discover the i-Tapas restaurant, serving simple and delicious drinks and light meals that cater to all tastes, made entirely from Portuguese ingredients from different parts of the country. Available to enjoy daily from midday to 10:30pm.

Our accommodation(s)

Our guest reviews for
ibis Porto Centro São Bento

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,412 reviews

TripAdvisor Rating 4.0/5

2,387 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 1.0/5

Jose L. M. Families - 05/01/2022 Confirmed reviews ALL

The ratio between quality and price is terrible Breakfast was very poorly stocked Doesn't look like an Ibis hotel

Good Stay

Customer review rating 4.5/5

Dimitris Z. Business - 06/12/2021 Confirmed reviews ALL

Nice rooms although expensive (during my stay).

Dear DIMITRIOS Z., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe ALves General Manager

Ok stay

Customer review rating 3.0/5

Jeremy S. Couples - 24/11/2021 Confirmed reviews ALL

Overall ok Outside of hotel looking very shabby Staff very pleasant Not keeping breakfast topped up was a problem didn’t like to keep asking for it to be done

Dear JEREMY s., Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filipe Alves General Manager
Customer review rating 5.0/5

Anonymous Families - 22/11/2021 Confirmed reviews ALL

Very good, the room clean and the people very kind.

Dear STEFANO C., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

The stay was comfortable and cozy.

Customer review rating 4.0/5

Sueli N. Families - 21/11/2021 Confirmed reviews ALL

The hotel is well located. The rooms are comfortable and clean.

Dear SUELI MARIA PEREIRA DA N., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

Good stay

Customer review rating 5.0/5

Juan M. Solo - 19/11/2021 Confirmed reviews ALL

Overall a good experience in this hotel. I loved especially that breakfast was served until noon. Staff was always very attentive too. I recommend it.

Dear JUAN MANUEL R., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves Diretor

good location, clean

Customer review rating 4.5/5

Hugo Families - 08/11/2021 Confirmed reviews ALL

in the city center of porto this Ibis has a great location, the breakfast and the room are very good for the price

Dear HUGO B., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

Nice location nice people and very clean

Customer review rating 5.0/5

Ravit D. Couples - 31/10/2021 Confirmed reviews ALL

I was before and now again l like everyone in the hotel nice and friendly.

Dear RAVIT D., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

Nice experience

Customer review rating 4.0/5

Alex Couples - 30/10/2021 Confirmed reviews ALL

This is a classic Ibis hotel, you may expect the traditional Ibis experience. Staff was friendly, cleanliness was goo. We didn't take the breakfast, so can't comment on it. The hotel is extremely well located in downtown Porto, there's a car parking 50 mt from the hotel and a supermarket 10 meter from it. Restaurants, bars and everything else is within walking distance. Next time in Porto we'll stay there.

Dear ALEXANDRE F., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

Great location and very friendly service!

Customer review rating 5.0/5

Emmelie M. Solo - 27/10/2021 Confirmed reviews ALL

Everyone was very friendly. Thank you as well for the delicious welcome gift, it was just what I needed after my flight. I also appreciated having a kettle in the room, not all Ibis hotels offer this, but I was very happy to have one in my room.

Dear EMMELIE M., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

Long-weekend in Porto

TripAdvisor rating 5.0/5

TamasBoc 18/10/2021 TripAdvisor review

I really enjoyed my stay as the hotel is conveniently located to explore Porto. The hotel is very clean and the staff very helpful. I can recommend it if you want good value for money and a great location.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves Genral Manager

Great location, good breakfast

Customer review rating 4.5/5

Nicolas M. Couples - 16/10/2021 Confirmed reviews ALL

Thank you for the stay, the location is very good and breakfast is nice. The rooms however needs a clear refresh, as the bathroom feels very old dated and needs to be entirely re-done. It is not super clean either due to the outdated feeling.

Average experience

Customer review rating 3.0/5

Luis Couples - 09/10/2021 Confirmed reviews ALL

The room wasn't quite what we expected, had only a very small window. Lacking power outlets in useful zones (for instance, at bedside and near a mirror). Lacking hand towels for the bathroom - although the staff provided us additional bath towels upon request.

Dear LUIS R., Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filipe Alves General Manager

Central location, very quiet room

Customer review rating 5.0/5

Tim H. Friends - 02/10/2021 Confirmed reviews ALL

Very pleasant 4 night stay

Again here

Customer review rating 4.5/5

Ana Families - 25/09/2021 Confirmed reviews ALL

Lovely stay but disappointed with breakfast.

Well located, close to city centre, clean and comfortable room

Customer review rating 5.0/5

Boris Couples - 15/09/2021 Confirmed reviews ALL

Everything was good

Dear BORIS L., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

Modern IBIS, excellent location, very friendly staff

TripAdvisor rating 5.0/5

Traveler53654081483 Family - 01/09/2021 TripAdvisor review

Very modern IBIS, parking available with discount for IBIS guests. Excellent location, very close to many important places to visit. Breakfast vas standard. Could be added some warm staff. Cheaper, but better than IBIS in Lisbon. There is a supermarket under the hotel and across the street a traditional, very cheap restaurant with home made food.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Filipe Alves General Manager

Very quiet room.

TripAdvisor rating 4.0/5

allotmentandy Solo travel - 29/11/2019 TripAdvisor review

Spent three nights here. reception was faultless, both arrival and departure. The room was very quiet, so I slept very well. I did not have breakfast at the hotel so cannot comment on the food; there were two very good cafes only a few yards away. The property is slightly unusual in that reception is on the third floor. Location is not quite as central as I had thought, but still within walking distance of most of the interesting attractions, of which there are many. I thought the room was value for money; it was clean and warm.

Could be improved

TripAdvisor rating 3.0/5

I Gede Irawan S Couples - 19/11/2019 TripAdvisor review

Hotel is a bit old and seems not very well maintained. Bedroom and bathroom cleanliness could be improved e.g. in the bathroom a lot of "Schimmel" in the shower box. Bedroom was ok and clean. Did not get a breakfast.

Good value

TripAdvisor rating 5.0/5

Donal F Couples - 17/10/2019 TripAdvisor review

Great location, nice bedroom, good ensuite, plenty of restaurant s and a supermarket beside it. Check-in quick and near main bus station Ibis hotels a bit functional but this was great value. Would definitely stay again

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