ibis Porto Centro São Bento 2 stars

Customer review rating (ALL Rating) 4.4/5 1,331 reviews

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Description

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast from 06:30 to 11:00, plus 24-hour Bar and Snack Service.

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

Our accommodation(s)

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
4000-041 PORTO
Portugal

GPS:41.147232, -8.603866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,331 reviews

TripAdvisor Rating  4.0/5  2,446 reviews

Good stay

Customer review rating 5.0/5

Paula Solo - Confirmed reviews ALL

Clean room and friendly staff! Good location with a supermarket under. Obrigada!

Well located, less than average rooms

Customer review rating 2.0/5

Daniel Families - Confirmed reviews ALL

The hotel is conveniently located. I’ve stayed at Ibis hotels before and found very simple and pleasant hotels, but on this occasion our shower and sink clogged easily, and the toilet paper hanger was falling apart. The included breakfast was fair and staff was very kind and helpful. Would recommend for a single night stay.

Good location

Customer review rating 4.0/5

Th… Families - Confirmed reviews ALL

Like normal ibis style, good location

Exma Senhora , Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-la novamente muito em breve no nosso hotel. Atentamente, Lisete Afonso

Well located

Customer review rating 3.5/5

Anniekate Couples - Confirmed reviews ALL

Well located and nice breakfast. Patricia Silva helped me a lot with my booking which I made a mistake on. One unpleasant thing was at breakfast I asked for my table to be wiped as it was dirty from the previous diner. The woman with braided hair and glasses loudly told me to eat from the dirty table with a tray even after I thanked her. She is rude.

Dear Lady, Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. We are sorry for your dissatisfaction with the situation. We were asked to clean the table that had been used by another customer, which was cleaned immediately. It was suggested that he use the tray to facilitate the varied choices of breakfast products without any intention of causing him any discomfort. There was no rude attitude, on the contrary; a sign of concern for the client's well-being. We are sorry that you felt this way and we offer our sincere apologies We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso

DISSATISFIED

Customer review rating 2.0/5

Nishchal Couples - Confirmed reviews ALL

Rooms were not clean. Water was leaking from the bathroom sink

Dear Sir , Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso

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Other web-users rate our hotel

  • 917 reviews 9.3/10 Location
  • 856 reviews 5.4/10 Room
  • 843 reviews 9.2/10 Service
  • 6 reviews 8.6/10 WiFi
  • 522 reviews 8.7/10 Breakfast
  • 367 reviews 6.1/10 Cleanliness
  • 226 reviews 6.5/10 Value
  • 122 reviews 3.6/10 Amenities

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