ibis Porto Centro São Bento Hotel 2 stars

Customer review rating 4.4/5 6,198 reviews

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ibis Porto Centro São Bento
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+ 15 Services

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast served from 6:30am to midday and 24-hour bar and snack service

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available Paying

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
RNET 1087
4000-041 porto
portugal

Tel: +351223400700

Fax: (+351)223400709


Check-in from 14h00

Check out up to 12h00

  • CENTRO : 

  • BOLHAO :  ALL BOLHAO (F.TOMAS)

  • By plane

    F. SA CARNEIRO At 15km / 9.32 miles

  • By train

    PORTO SAO BENTO At 1km / 0.62 miles

GPS :41.147232, -8.603866

Our accommodation(s)

Our restaurants and bars

I-TAPAS, BY IBIS KITCHEN

Type of cuisine: Other cooking style

Discover the i-Tapas restaurant, serving simple and delicious drinks and light meals that cater to all tastes, made entirely from Portuguese ingredients from different parts of the country. Available to enjoy daily from midday to 10:30pm.

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Porto Centro São Bento

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,198 reviews

TripAdvisor Rating 4.0/5

2,376 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay. quiet room in the city centre

Customer review rating 4.0/5

Nuno A. Couples - 12/09/2021 Confirmed reviews ALL

The receptionist, blonde lady in her forties (?) albeit extremely busy and all alone on a rather busy day, was very efficient and handled everything coming her way in a very professional manner. Great asset to the company!

Exmo Senhor A., Agradecemos os seus comentários no seguimento da sua estada no ibis Porto Centro São Bento. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Filipe Alves Director

Well located

Customer review rating 3.0/5

Elisabeth Families - 12/09/2021 Confirmed reviews ALL

This hotel serves its purpose - a place to park your belongings and sleep when you are ready. It is roughly the size of a small cruise ship room. I was traveling with my mother and requested 2 bed. It came with 2 single beds shoved together. They provide to regular size towels, no hand towels or washcloths. They also provide a handy all-in-one soap, shampoo, body wash. There is no door hanger to tell them to stay out or come in to clean the room so luckily we were out fairly early each day. The good news…there is a lovely grocery store under the hotel. The bad news is there is no fridge. Also no safe. If you are looking for an affordable, no frills stay in Porto, this is your place.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Filipe Alves General Manager

Modern IBIS, excellent location, very friendly staff

TripAdvisor rating 5.0/5

Traveler53654081483 Family - 01/09/2021 TripAdvisor review

Very modern IBIS, parking available with discount for IBIS guests. Excellent location, very close to many important places to visit. Breakfast vas standard. Could be added some warm staff. Cheaper, but better than IBIS in Lisbon. There is a supermarket under the hotel and across the street a traditional, very cheap restaurant with home made food.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Filipe Alves General Manager

well located

Customer review rating 3.5/5

Anna M. M. Couples - 31/08/2021 Confirmed reviews ALL

I did not understand why there are only large towels. Face and hair do not dry? There are not maps.

Dear ANNA MARIA M., Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For the next time we can provide more towels and a city map, just have to ask for them. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filipe Alves General Manager

Great location with easy walking access to interesting sites and restaurants.

Customer review rating 3.5/5

James C. Families - 21/07/2021 Confirmed reviews ALL

Good service from well experienced staff. Good breakfast offerings with service being COVID compiant.

Great location & warm welcome

Customer review rating 5.0/5

Dr. S. Families - 08/07/2021 Confirmed reviews ALL

We spent 3 days at the ibis Centro Porto for leisure purpose. The experience was really positive: the rooms are comfortable, the breakfast and the buffet offer fresh& good food. Patricia (at the reception)was super help&make as all feel back at home. The hotel location and Patricia make out stay very enjoyable!

Dear AVIV S., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Alves General Manager

A comfortable stay with Covid taken seriously & well implemented.

Customer review rating 5.0/5

Keith Solo - 31/05/2021 Confirmed reviews ALL

I wasn't there for long but was made to feel welcome & comfortable. Room was clean and the hotel staff were friendly and helpful. The welcome gift & letter was a nice touch. I would book there again when next in Porto.

Dear KEITH LESLIE E., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Great welcome and service

Customer review rating 5.0/5

Cade Solo - 31/05/2021 Confirmed reviews ALL

Really pleasant stay. Great interactions with reception and bar staff. Made to feel very welcome despite the current covid situation. Room was clean and. Room was clean and comfortable.

Dear CADE H., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Great location and quiet, peaceful room.

Customer review rating 5.0/5

Anonymous Solo - 29/05/2021 Confirmed reviews ALL

The staff was wonderful, the room clean, and the ambiance peaceful. There was an issue with the shower, in which a fitting was not properly tightened. Before I had a chance to tell the front desk the person who cleaned the room noticed the issue and had someone from maintenance fix it while I was out. That is exceptional service! The one thing I missed was a work table for my laptop. Maybe other rooms had that option. I'll have to check next time.

Dear MARK L., We very much appreciate your comments regarding your stay at the ibis Porto Centro São Bento. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The next time please let us know about the desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves Genral Manager

Good hotel in a convenient location

Customer review rating 4.0/5

Henrik Friends - 13/09/2020 Confirmed reviews ALL

Check-in was fast, friendly and we got some tipps as well as a city map. The room was absolutely fine and clean. The only thing which bothered me a little was that there has only been two towles in total for two guests staying in the room. Late check-out was available, which I much appreciate. Thank you!

Dear HENRIK S., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Good stay

Customer review rating 5.0/5

Marco Families - 27/07/2020 Confirmed reviews ALL

Very happy with the service provided I will recommend

Dear Marco H., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Great service in tough times

Customer review rating 5.0/5

Lillie Couples - 19/03/2020 Confirmed reviews ALL

We arrived in Porto just before our government (in Ireland) warned against travel within the EU, due to Covid-19. By the next day the tour companies had canceled our excursions (understandably), and by the following day we were looking for flights to return home early. Reception was a great help to us, from having the PC near the front desk so we could make other arrangements - to helping us figure out which train to take to make it to Lisbon for our alternate flight. We were supposed to stay for seven nights, but in the end we were not charged for the nights we couldn't use - which we didn't expect and was very kind. We happily spent some of the money we saved by booking at another Ibis in Lisbon, the night before our flight home. We have stayed at Ibis many times over the past two years, due to their consistency and fair price. The staff at Porto Centro went above and beyond our expectations. We will always be grateful, and will continue to book at Ibis whenever we can. Thank you.

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Ok

Customer review rating 3.5/5

Anonymous Couples - 18/03/2020 Confirmed reviews ALL

Room comfy and clean poor choice of breakfast

Dear MARK B., Thank you for taking the time to tell us about your experience at the ibis Porto Centro. I am sorry that your experience in our breakfast did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Filipe Alves General Manager

Good location and great price

Customer review rating 5.0/5

Anonymous Friends - 06/03/2020 Confirmed reviews ALL

Good location . Arrived early and asked to see if we could have a room to leave our bags so we could carry on with our day and we managed to get a room early . Good location and great price

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Central location

Customer review rating 4.0/5

Adam Solo - 03/03/2020 Confirmed reviews ALL

Typical Ibis Hotel Centrally located

Dear ADAM C., We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

Very quiet room.

TripAdvisor rating 4.0/5

allotmentandy Solo travel - 29/11/2019 TripAdvisor review

Spent three nights here. reception was faultless, both arrival and departure. The room was very quiet, so I slept very well. I did not have breakfast at the hotel so cannot comment on the food; there were two very good cafes only a few yards away. The property is slightly unusual in that reception is on the third floor. Location is not quite as central as I had thought, but still within walking distance of most of the interesting attractions, of which there are many. I thought the room was value for money; it was clean and warm.

Could be improved

TripAdvisor rating 3.0/5

I Gede Irawan S Couples - 19/11/2019 TripAdvisor review

Hotel is a bit old and seems not very well maintained. Bedroom and bathroom cleanliness could be improved e.g. in the bathroom a lot of "Schimmel" in the shower box. Bedroom was ok and clean. Did not get a breakfast.

Good value

TripAdvisor rating 5.0/5

Donal F Couples - 17/10/2019 TripAdvisor review

Great location, nice bedroom, good ensuite, plenty of restaurant s and a supermarket beside it. Check-in quick and near main bus station Ibis hotels a bit functional but this was great value. Would definitely stay again

Good value city centre hotel

TripAdvisor rating 4.0/5

ianmW7519KN Couples - 23/09/2019 TripAdvisor review

We were looking for a centrally located hotel and the IBIS Porto Centro met this requirement. Having stayed in IBIS hotels before we knew what to expect before visiting and this property was no different. The room was comfortable and the staff were friendly. Breakfast was OK but possibly would have benefitted from some hot items.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto Centro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Filipe Veiga Alves General Manager

First time in Portugal

TripAdvisor rating 3.0/5

asgo2006 Couples - 11/06/2019 TripAdvisor review

Ibis Porto is a good hotel, in suitable location, close to several, amazing attractions. The instalations are good and the employees are friendly and helpfull. Concerning the room air conditioning facilities, guest must have the option to choose if they want cooling or heating regardless the outside weather conditions. Unfortunately, inside the room, the air conditioning control is not available.

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