ibis Porto Centro São Bento 2 stars

Customer review rating (ALL Rating) 4.3/5 1,065 reviews

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Description

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast from 06:30 to 11:00, plus 24-hour Bar and Snack Service.

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

Our accommodation(s)

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Room 1

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
4000-041 PORTO
Portugal

GPS:41.147232, -8.603866

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,065 reviews

Customer review rating 5.0/5

Noemi A. Couples - Confirmed reviews ALL

Estimada Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verla de vuelta. Reciba un cordial saludo Lisete Afonso-Asistente de dirección

Customer review rating 2.0/5

Megan A. P. Couples - Confirmed reviews ALL

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 5.0/5

Kevin G. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lisete Afonso-Assistant Manager

Customer review rating 4.0/5

Ronaldo R. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We sincerely regret the inconvenience caused by the air conditioning system malfunction during your stay. Unfortunately, due to the exceptionally high temperatures recorded during that period, an unexpected equipment malfunction occurred, affecting the comfort of some of our guests. We fully understand your dissatisfaction and offer our sincerest apologies for what happened. Your comments are very important to us, as they allow us to identify opportunities for improvement and continuously enhance our services. We hope to have the pleasure of welcoming you again in the future. Thank you for your understanding. Sincerely, Lisete Afonso - Assistant Manager

Customer review rating 0.5/5

Joseph B. Families - Confirmed reviews ALL

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Other web-users rate our hotel

  • 788 reviews 9.4/10 Location
  • 762 reviews 5.3/10 Room
  • 675 reviews 8.8/10 Service
  • 6 reviews 7.1/10 WiFi
  • 415 reviews 7.9/10 Breakfast
  • 321 reviews 6.6/10 Cleanliness
  • 188 reviews 6.6/10 Value
  • 5 reviews 10/10 Sustainability

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