ibis Porto Centro São Bento 2 stars

Customer review rating (ALL Rating) 4.3/5 1,110 reviews

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ibis Porto Centro São Bento - Image 1
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Rua da Alegria 29, 4000-041 PORTO, Portugal

Description

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast from 06:30 to 11:00, plus 24-hour Bar and Snack Service.

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

Our accommodation(s)

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
4000-041 PORTO
Portugal

GPS:41.147232, -8.603866

Telephone
+351 22 340 0700

Calls to a national
fixed network

Fax +351 22 340 0709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,110 reviews

Customer review rating 4.5/5

Natalie C. Couples - Confirmed reviews ALL

My husband and I enjoyed our stay at this hotel. The staff is really helpful and deliver good customer experience. The room is basic but clean and functional. We enjoyed the convenience of the daily breakfast, 24-hour reception and bar at the hotel.

Dear Madam Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 4.5/5

John P. Solo - Confirmed reviews ALL

Three nights in a very comfortable room. Everything up to Ibis standard. Good location for exploring Porto,

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 4.0/5

Jose R. D. L. H. Business - Confirmed reviews ALL

Fantastic located, nice room, broken window blind, the worst view on the street because the homeless people during the night

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 4.5/5

Siu C. Y. Couples - Confirmed reviews ALL

Would better if hooks for towels and clothes in bathroom and room is provided

Dear Guest, We would like to thank you in advance for your feedback and for taking the time to share it with us. I understand your concerns regarding the lack of hooks in the bathroom, and we will certainly review them and share them internally to inform future discussions on improving the product offered by our brand. Once again, thank you very much for contributing your valuable feedback to help improve our customers’ satisfaction. We regret that we did not fully meet your expectations, and we ask that you accept our apologies. We hope to continue earning your business in the near future. Kind regards, Lisete Afonso- Assistant Manager

Customer review rating 4.5/5

Richard J. D. Couples - Confirmed reviews ALL

Great

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lisete Afonso- Assistant Manager

Other web-users rate our hotel

  • 788 reviews 9.4/10 Location
  • 776 reviews 5.4/10 Room
  • 705 reviews 8.8/10 Service
  • 7 reviews 6.7/10 WiFi
  • 422 reviews 7.9/10 Breakfast
  • 319 reviews 6.4/10 Cleanliness
  • 191 reviews 6.6/10 Value

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