ibis Porto Centro São Bento 2 stars

Customer review rating (ALL Rating) 4.4/5 1,185 reviews

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ibis Porto Centro São Bento - Image 1
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Rua da Alegria 29, 4000-041 PORTO, Portugal

Description

Hotel extras

  • Located in the historic district of Porto, with easy access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast from 06:30 to 11:00, plus 24-hour Bar and Snack Service.

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

Our accommodation(s)

Hotel location

ibis Porto Centro São Bento

Rua da Alegria 29
4000-041 PORTO
Portugal

GPS:41.147232, -8.603866

Telephone
+351 22 340 0700

Calls to a national
fixed network

Fax +351 22 340 0709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,185 reviews

TripAdvisor Rating  4.1/5  2,454 reviews

Customer review rating 3.5/5

Yolanda E. R. Families - Confirmed reviews ALL

Personal amable

Dear Madam, Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 4.5/5

Avirup D. Couples - Confirmed reviews ALL

We stayed 4 nights and had amazing time. We did not use a lot of other services provided at hotel. The prices seemed to be bit steep for the food, but in terms of the rooms, it was as comfortable as it could be.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 1.5/5

Yun W. C. Families - Confirmed reviews ALL

Although the location was excellent and the staff were very friendly, the heating, even at its maximum, couldn’t quite counter the chilly winter weather in Porto.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Porto Centro São Bento. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Customer review rating 4.0/5

Alex B. Friends - Confirmed reviews ALL

Room clean but bathroom smells of sewers Bed very comfortable Shower warm and powerful Entrance to hotel had rough sleepers which could be daunting to some Wake up call we requested did not happen which was disappointing

Customer review rating 3.0/5

Olinda M. Families - Confirmed reviews ALL

Good location but the rooms are not well isolated and not enough heating. We were cold and slept half dressed .

Exma Senhora, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Centro São Bento. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de a acolher brevemente, queira aceitar os nossos melhores cumprimentos Atentamente, Lisete Afonso-Assistente de Direção

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Other web-users rate our hotel

  • 853 reviews 9.3/10 Location
  • 799 reviews 5.4/10 Room
  • 774 reviews 9/10 Service
  • 8 reviews 9/10 WiFi
  • 482 reviews 8.1/10 Breakfast
  • 326 reviews 6.8/10 Cleanliness
  • 210 reviews 6.3/10 Value

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