Novotel Porto Gaia

Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.4/5 778 reviews

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Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

ALLSAFE approved hotel

Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our accommodation(s)

Rooms at Novotel Porto Gaia have a neutral and simple but very modern décor. Spacious and well equipped with minibar, private bathroom, desk, sofa. Connect to the world! All rooms have free WIFI, LCD TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  778 reviews

TripAdvisor Rating  4.0/5  1,344 reviews

Great Hotel

Customer review rating 5.0/5

Heather Couples - Confirmed reviews ALL

I loved the room, the shower, the proximity to the beachfront and to bus routes that took you across the river. The breakfast buffet was also delicious with many options!

Dear HEATHER , We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Cozy place - very rude management

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

I really liked the hotel, the room, the gardens, the breakfast. Location was great. But both me and my friend traveling with me had problems with the woman behind the front desk. She is rude, bossy towards guests, unhelpful, and has an overall negative attitude. She should be placed behind the scenes, not as the face of the hotel.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pedro Gageiro General manager

Highly recommended.

TripAdvisor rating 5.0/5

Wizas99 Couples - TripAdvisor review

Excellent hotel. Reception very efficient and all the staff were friendly and helpful. Modern hotel and spacious. Our room had everything we needed tea making facilities, fridge, television with News Channels in English, air conditioning etc, etc. Breakfast and evening meal buffet style had a large choice of food. Within easy reach of the city if you are able bodied and enjoy walking otherwise a taxis is very cheap to hire for getting about for those without transport. Outdoor swimming pool and caters for children.

Dear Wizas 99 , We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Great hotel but alas with poor public transport

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Great hotel and fantastic staff, only problem really only accessable by taxi. And at evenings, it is very difficult to find taxis in Porto...

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Customer review rating 4.5/5

Veronica Families - Confirmed reviews ALL

Our first trip to Portugal as we had a wedding, I shared the room with my two kids. Excellent customer service, everyone was very polite and even though I don't speak Portuguese, I was able to easily communicate with everyone in English or Spanish. The breakfast was good too, from 7am to 11am giving is plenty of time. I borrowed the hotel's iron and unfortunately it damaged my daughter's dress the night before the wedding . There's a massive shopping centre 5 minutes away so that saved the day as we managed to find an okay dress.

Dear VERONICA S., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

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Other web-users rate our hotel

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