Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.5/5 1,147 reviews

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Rua Martir São Sebastião, Afurada, 4400-499 VILA NOVA DE GAIA, Portugal

Description

Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

Our accommodation(s)

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Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Telephone
+351 22 772 8700

Calls to a national
fixed network

Fax +351 22 772 8701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,147 reviews

TripAdvisor Rating  4.0/5  1,373 reviews

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

We had 3 rooms-and one room had NO air conditioning-despite 2 complaints-not fixed till we left. Children in that room

Dear DEEPAK O., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Perfect

Customer review rating 5.0/5

Selasi Families - Confirmed reviews ALL

everything was perfect

Dear selasi, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Great hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

We booked a room for 1 night amd it was great, the staff at check in was excellent. We decided to buy the buffet breakfast and were pleased with the selection of food. Would definitely stay at this hotel again.

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Boa estadia.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dentro do normal, como habitual

Exma Senhora, Agradecemos os seus comentários no seguimento da sua estada no Novotel Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Pedro Gageiro Director Geral

Pleasant stay

Customer review rating 4.5/5

Richard A. Couples - Confirmed reviews ALL

Really pleased with our decision to stay at the Novotel. The room was extremely comfortable and the staff extremely friendly.

Dear RICHARD A., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 476 reviews 8.3/10 Location
  • 746 reviews 6.2/10 Room
  • 796 reviews 9.1/10 Service
  • 9 reviews 6.8/10 WiFi
  • 582 reviews 9.1/10 Breakfast
  • 423 reviews 5.5/10 Comfort
  • 297 reviews 7.1/10 Cleanliness
  • 211 reviews 6.2/10 Value

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.