Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.4/5 1,039 reviews

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Rua Martir São Sebastião, Afurada, 4400-499 VILA NOVA DE GAIA, Portugal

Description

Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

Our accommodation(s)

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Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Telephone
+351 22 772 8700

Calls to a national
fixed network

Fax +351 22 772 8701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,039 reviews

TripAdvisor Rating  4.1/5  1,383 reviews

Customer review rating 4.5/5

Reneeth E. M. Families - Confirmed reviews ALL

Amazing view from window. Has free parking. Was a bit hot in the room and no option to turn on cooling because it was winter and they only have heating option

Dear Reneeth E. M., Thank you for your kind feedback regarding the cleanliness, location, and views at our hotel. We acknowledge your concern about the room temperature. During winter, our policy restricts cooling options to heating only, which can affect comfort. We appreciate your understanding. Assistant Manager Afonso

Customer review rating 2.5/5

Saravanan G. Families - Confirmed reviews ALL

The room was called family room but you can step in only on the bed. There is no space to walk or relax. I never thought the rooms are only to sleep. Also the photos in the pages misleads.

Dear Saravanan G., Thank you for your feedback. We sincerely regret that your experience did not meet your expectations. All our photographs and outdoor spaces are real and correspond to reality. Assistant Manager Albino Afonso

Customer review rating 4.5/5

Frederick B. Families - Confirmed reviews ALL

Great reception from the team especially Mr. Pereira who went out of his to ensure our kids get their favorite fried potatoes

Dear Frederick B., Thank you for your positive feedback. We are delighted to hear that you appreciated the warm reception from our team, particularly Mr. Pereira's efforts to ensure your children enjoyed their favorite fried potatoes. We look forward to welcoming you back on your next visit. Assistant Manager Albino Afonso

Customer review rating 4.5/5

Michel K. Couples - Confirmed reviews ALL

Nickel

Dear Michel K., Thank you for your feedback. It appears there may have been an issue with your review content. Should you have specific comments or suggestions, we would be pleased to hear them and enhance your experience at our hotel. Assistant Manager Albino Afonso

Customer review rating 4.0/5

Linda S. Families - Confirmed reviews ALL

Nice hotel. We like the location. 20 mins walk to a big shopping centre and 30 mins walk along the river to Porto. If you like walking, I recommend this hotel. Ubers are cheap to get around too. If you don’t like the walking. Nice breakfast (kids free if 2 adults pay). And nice pool too. Hotel a little bit outdated but that didn’t bother us.

Dear Linda S., Thank you for your kind feedback regarding your recent stay at Novotel Porto Gaia. We are delighted to hear that you enjoyed our location and found it convenient for exploring the nearby attractions. It is also wonderful to know that you appreciated our breakfast offerings and the pool facilities. We acknowledge your comment about the hotel's decor and will take this into consideration for future improvements. Your recommendations are greatly valued, and we look forward to welcoming you again soon. Assistant Manager Albino Afonso

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Other web-users rate our hotel

  • 435 reviews 8.3/10 Location
  • 708 reviews 5.9/10 Room
  • 722 reviews 9/10 Service
  • 534 reviews 9.2/10 Breakfast
  • 396 reviews 5.1/10 Comfort
  • 277 reviews 6.8/10 Cleanliness
  • 199 reviews 6.1/10 Value
  • 189 reviews 3.3/10 Vibe

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.