Novotel Porto Gaia

Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.4/5 846 reviews

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Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

ALLSAFE approved hotel

Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Telephone +351 22 772 8700

Fax +351 22 772 8701

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our accommodation(s)

Rooms at Novotel Porto Gaia have a neutral and simple but very modern décor. Spacious and well equipped with minibar, private bathroom, desk, sofa. Connect to the world! All rooms have free WIFI, LCD TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  846 reviews

TripAdvisor Rating  4.0/5  1,348 reviews

Good Stay so far

Customer review rating 3.5/5

Ms L. Solo - Confirmed reviews ALL

For a not so busy place, this is a good hotel to stay and if one does not mind travelling around on bus or uber to shopping malls nearby or even to the old town. Suits me well. Rooms are generally clean but I dare not use the hairdryer as its not cleanliness-maintained. It has alot of dust stuck at the hairdryer that I dare not use. All else its fine. Hotel staff were all very helpful.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pedro Gageiro General Manager

A Fabulous Porto hotel

Customer review rating 5.0/5

Phil Couples - Confirmed reviews ALL

Another enjoyable and relaxing stay At the Novotel villa Nova Gaia As always the whole team at this Hotel should receive customer service awards for their dedication Starting with the Fabulous Welcome by Maria J on reception who is a delightful host Aderito who always makes a special effort to make us comfortable and provide such valuable knowledge of the area And Hugo for his friendly and mild mannered approach and His informative advice on the hotel’s food and drink selection and the way he was training a new member of staff

Dear PHIL W., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

The best in Porto

Customer review rating 5.0/5

Rogerio H. Families - Confirmed reviews ALL

Great View, Excellent customer service at the reception and breakfast team. Well done!!

Dear ROGERIO H., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Good Stay

Customer review rating 4.5/5

Margaret K. Couples - Confirmed reviews ALL

Nice hotel, just outside of central Porto, staff very friendly, especially bar staff, accommodated my husband by putting on the Formula 1 Grand Prix, so he could watch it 😊

Dear MARGART K., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Good Hotel for the price

TripAdvisor rating 4.0/5

claremR8154ZE Business - TripAdvisor review

This hotel was the one of the cheapest when I booked, and for the price I would say it is very good. It is a bit dated, but it is clean, well maintained with good quality shower and kettle, fridge and safe in the room. The staff are very friendly and helpful. I did find my room to be quite warm, despite it being October, and the air conditioning was not very effective, I wouldn't want to stay here in the summer! I found the prices for dinner reasonable, perhaps more expensive than you can get elsewhere in Porto, but the food was very nice and it serves some authentic local dishes. However I did find that the buffet was overpriced.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pedro Gageiro General Manager

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Other web-users rate our hotel

  • 301 reviews 7.4/10 Location
  • 535 reviews 5.9/10 Room
  • 587 reviews 9/10 Service
  • 361 reviews 9/10 Breakfast
  • 315 reviews 4.7/10 Comfort
  • 199 reviews 7.2/10 Cleanliness
  • 151 reviews 3.6/10 Vibe
  • 147 reviews 6.7/10 Value

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