ibis Porto Sao Joao 2 stars

Customer review rating (ALL Rating) 4.5/5 1,220 reviews

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ibis Porto Sao Joao - Image 1
ibis Porto Sao Joao - Image 2
ibis Porto Sao Joao - Image 3
ibis Porto Sao Joao - Image 4
Rua Dr Placido Costa, 4200-450 PORTO, Portugal

Description

Hotel extras

  • Family rooms with extra bed

  • Buffet breakfast until 12 noon on weekends and bar open 24 hours a day

  • 4 meeting rooms equipped for a capacity of 80 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

NON-SMOKING SUPERIOR ROOM WITH DOUBLE BED AND LOUNGE

Photo out of - NON-SMOKING SUPERIOR ROOM WITH DOUBLE BED AND LOUNGE

Superior Room with a comfortable Sweet Bed by ibis, extra pillows, complimentary tea, coffee and water, free WIFI, a TV with over 80 channels, bathroom with towels, large desk and spacious living area with sofa.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

This comfortable non-smoking room with two single ibis Sweet Beds is perfect for 2 people, including large work area, TV with more than 80 channels, free internet and bathroom with shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Comfortable and practical non-smoking room with three single Sweet Beds by ibis, featuring a large desk, TV with over 80 channels, free Internet and fully equipped bathroom with a bathtub - everything you could need for work or relaxation.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This comfortable non-smoking room with single and double ibis Sweet Beds is perfect for small families, with large table, TV with more than 80 channels, free internet and fully equipped bathroom.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Porto Sao Joao

Rua Dr Placido Costa
4200-450 PORTO
Portugal

GPS:41.180128, -8.604247

Telephone
+351 22 551 3100

Calls to a national
fixed network

Fax +351 22 551 3101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 100 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • 100 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

  • On site

SHOPPING INDOOR PARKING

Additional charge

Parking information

  • Near the property

  • Parking pricing: 4.50 € 4.5 EUR Per day

I-PIZZA BY IBIS KITCHEN

Photo out of - I-PIZZA BY IBIS KITCHEN

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

Cooking style
Other cooking style
Capacity
10
Accessibility
Accessible service
Rua Dr Placido Costa, 4200-450 Porto, Portugal
Telephone +351 22 551 3100

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

You can find a wide selection of drinks and cocktails in our bar at the ibis Porto São João Hotel. They can be served at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,220 reviews

Customer review rating 1.5/5

Alejandro X. Couples - Confirmed reviews ALL

Dear ALEJANDRO X., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We’re very sorry to hear about your experience with the person at reception. This is certainly not the level of service we want our guests to receive. We understand how unpleasant and disappointing it must have been to feel that you were treated rudely or disrespectfully, especially when you were simply expecting a welcoming and professional service. We truly value our guests, and we believe that everyone should be treated with kindness, courtesy, and respect at all times. We will take your feedback seriously and address this internally with the reception team to better understand what happened and ensure that this type of situation does not happen again. Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and hope we have the opportunity to provide you with a much better experience in the future. Sincerely, Paulo Pinto GM

Customer review rating 5.0/5

Clarisse M. Families - Confirmed reviews ALL

Exmo Senhor (a), Agradecemos os seus comentários no seguimento da sua estada no ibis Porto Sao Joao. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto GM

Customer review rating 5.0/5

Kim T. Couples - Confirmed reviews ALL

Dear costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 1.5/5

Heather T. Couples - Confirmed reviews ALL

Dear HEATHER T., Thank you for taking the time to tell us about your experience at the ibis Porto Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Manager

Customer review rating 3.5/5

Jacobe K. Business - Confirmed reviews ALL

Exmo Senhor, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Sao Joao. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Manuela santos Chefe de serviço

Dear ALEJANDRO X., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We’re very sorry to hear about your experience with the person at reception. This is certainly not the level of service we want our guests to receive. We understand how unpleasant and disappointing it must have been to feel that you were treated rudely or disrespectfully, especially when you were simply expecting a welcoming and professional service. We truly value our guests, and we believe that everyone should be treated with kindness, courtesy, and respect at all times. We will take your feedback seriously and address this internally with the reception team to better understand what happened and ensure that this type of situation does not happen again. Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and hope we have the opportunity to provide you with a much better experience in the future. Sincerely, Paulo Pinto GM

Customer review rating 5.0/5

Clarisse M. Families - Confirmed reviews ALL

The hotel is comfortable, clean, friendly staff, and absolutely well located. It is close to the metro station. Also lots of buses. There is a mini shopping mall inside the building, with a supermarket.

Exmo Senhor (a), Agradecemos os seus comentários no seguimento da sua estada no ibis Porto Sao Joao. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto GM

Customer review rating 5.0/5

Kim T. Couples - Confirmed reviews ALL

Happy to visit again.

Dear costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 1.5/5

Heather T. Couples - Confirmed reviews ALL

After staying previously we chose this hotel as a good value option. We would not stay again. No lift use to go through shopping centre (hotel said broken but shopping centre said not an option to go through there) not sure whobis truthful) so now a maze to get to hotel, no signage from metro and as over shopping centre quite hard if youd not been to before to locate on Google maps. Also at night this is a very dark walk to the hotel. Check in and out staff struggled to muster a smile and after waiting to be checked in in a queue the phone rang and she picked up before addressing us, not even an excuse me one moment and we were stood right in front of her. Room smelt musty like damp so we opened the window and got mosquito bites as a result. Breakfast we had to wait 10 mins for plates, wait again for cups and again for cutlery so avoid busy times as they cannot cope.

Dear HEATHER T., Thank you for taking the time to tell us about your experience at the ibis Porto Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Manager

Customer review rating 3.5/5

Jacobe K. Business - Confirmed reviews ALL

My stay in Ibis Sao Joao was fine. The room was nice, except that the carpet smelled really bad and it was impossible to open the window more then 10cm without having to go to reception. Also, the flusher of my toilet was broken and did not stop flushing. Breakfast was good, and all in all, the stay was as expected.

Exmo Senhor, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Sao Joao. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Manuela santos Chefe de serviço

Customer review rating 5.0/5

Fatima V. Business - Confirmed reviews ALL

Good room, good breakfast, no noise

Estimada Senhora, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, Manuela santos Chefe de Serviço

Customer review rating 5.0/5

Barrie A. Families - Confirmed reviews ALL

good as always

Dear costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 4.5/5

Simone E. Friends - Confirmed reviews ALL

The staff was very helpful, answered every question we had to our satisfaction. The breakfast buffet has a lot to offer at a very good price and the food is tasty. We had wine at the bar every evening - good selection at a very good price. The location is very convenient right by the metro station and only a few stops to the centre. I would definitely recommend the hotel.

Dear Guest, Thank you very much for your wonderful review and for recommending our hotel. We are delighted to hear that our team was able to answer all your questions and make your stay enjoyable. It is also great to know that you appreciated our breakfast buffet, the quality and value of the food, and the selection of wines available at the bar. We are especially pleased that our convenient location near the metro station helped you easily explore the city center. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Paulo Pinto GM

Customer review rating 3.5/5

Robert G. Couples - Confirmed reviews ALL

Clean hotel not expensive very close to the hospital

Customer review rating 1.0/5

Sandra D. S. T. G. Business - Confirmed reviews ALL

When I checked in, I was told there were no keys; I wasn’t given one until the next morning. The bathroom didn’t have a trash can, just a bag taped to the wall, which was gone the next day (where are women supposed to put tampons and such?). There are no face towels or hand towels. Even the cheapest hostels have them. The shower doesn’t have a shelf to put personal hygiene products on. The rest of the room didn’t meet even the most basic standards. The TV was terrible, and so was everything else. They charged over 130 euros per night—a price worthy of a 5-star hotel but with ZERO-star conditions! A real dump!

Exmo Senhor(a), Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Sao Joao. Lamentamos que a prestação D. serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade D. serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando D. uma próxima estada. Na expectativa D. o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Paulo Pinto GM

Customer review rating 5.0/5

Sule Y. Y. Business - Confirmed reviews ALL

They are specially helpful at the reception. It is located in the same building with a shopping center and there is a supermarket inside. Close to the hospital.

Dear SULE Y. Y., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 3.0/5

Dina B. Couples - Confirmed reviews ALL

Air conditioning on the rooms not working so well, beds and mattresses need update very uncomfortable

Dear costumer, Thank you for taking the time to tell us about your experience at the ibis Porto Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto GM

Customer review rating 0.5/5

Felipe G. D. C. Solo - Confirmed reviews ALL

This place is infested with bedbugs. Do not stay here, go to another hotel !!!

Customer review rating 0.5/5

Felipe G. D. C. Solo - Confirmed reviews ALL

This place is infested with bedbugs. Do not stay here, go to another hotel !!!

Exmo Senhor (a), Agradecemos os seus comentários no seguimento D. sua estada no ibis Porto Sao Joao. Relativamente a sua observação, penso haver aqui algum equivoco porque na limpeza diária do seu quartos e mesmo após a sua estadia, total de 4 noites, não foi encontrada qualquer tipo de anomalia e ou insetos muito menos percevejos. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto GM

Customer review rating 3.5/5

Jacqueline H. Families - Confirmed reviews ALL

Overall the hotel is satisfactory. We have stayed many times for one night only. The staff are always very accommodating and pleasant. Very early morning taxi ordered is always there on in advance of the already incredibly early hour requested. Bed linen is clean and smells fresh. Down sides are (1) the washroom in the room we had on this stay had black mold on the shower tiles (yuk!) and the elevator from the hotel to the mall/food court/grocery store has been out of service for years and still not working although staff did indicate this is the result of a legal dispute and not within their control. Elevator within the hotel was working fine. Overall the value is decent for the price.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Assistant Manager

Customer review rating 4.5/5

John E. M. L. Business - Confirmed reviews ALL

All was good except the ability to reduce the fan temperature setting. Maybe in Porto the climate control is still in heating mode. My west-facing room would get too warm on sunny days but turning on the fan increased the temperature. I with you allowed your lodgers to make their own heat/coll selections.

Dear John E. M. L., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 4.0/5

Lukasz S. Business - Confirmed reviews ALL

Good location - close to metro, shopping center, restaurants, etc. Quiet room with good comfy bed. The bathroom was clean, but the bidet was leaking (room 205). Nice breakfast, friendly staff members (=

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Carlos Correia General Manager

Customer review rating 3.5/5

Daniel D. Friends - Confirmed reviews ALL

I did not exactly get the room i asked for with two beds maybe because i also asked for specific location at front of building. And there was a discussion about the price during online check in. two different prices where shown. Maybe with or without breakfast. And the price changes online reservations from week to week. If i had booked earlier i would have gotten a better price. A little uncomfortable. Otherwise i would go back because of location and price in general.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carlos Correia General Manager

Customer review rating 5.0/5

Carlos E. Couples - Confirmed reviews ALL

Boa

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Carlos Correia Director Geral

Customer review rating 3.5/5

Jose R. M. M. Business - Confirmed reviews ALL

Boa

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