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ibis Porto São João Hotel 2 stars

Customer review rating 4.4/5 4,299 reviews
ibis Porto São João
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+ 17 Services
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Hotel extras

  • Located on the Porto University campus with direct access to the main tourist attractions

  • 24-hour reception desk

  • Buffet breakfast served from 6:30am to midday and 24-hour bar and snack service

  • Free WIFI throughout the hotel

  • Strictly non-smoking hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

ibis Porto São João

Rua Dr Placido Costa
Nº 7579 RNET
4200-450
porto
portugal

Check-in from 12h00

Check out up to 12h00

  • IBIS PORTO SAO JOAO :   YELLOW LINE IPO

  • By plane

    F. SA CARNEIRO AIRP At 10km / 6.21 miles

  • By car

    PARANHOS At 1km / 0.62 miles

  • By train

    CAMPANHÃ At 3km / 1.86 miles

  • By train

    SÃO BENTO At 4km / 2.49 miles

GPS :41.180128, -8.604247

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

NON-SMOKING SUPERIOR ROOM WITH DOUBLE BED AND LOUNGE

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Double Room, non-smoking

  • Max. number of persons: 2
  • Area: From 14m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Non-smoking Room with double bed and single bed

  • Max. number of persons: 3
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Non-smoking room with 3 single beds

  • Max. number of persons: 3
  • Area: From 18m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

I-PIZZA BY IBIS KITCHEN

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 77 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 18 people

Find out more

Our guest reviews for
ibis Porto São João

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,299 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,035 reviews

Good location

Customer review rating 4.4/5

Allan T. Friends - 12/02/2020 Confirmed reviews ALL

Staff friendly and helpful. Rooms comfortable and clean.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Convenient

Customer review rating 4.4/5

Jim Business - 08/02/2020 Confirmed reviews ALL

Easy access to university, metro, grocery store, etc

Dear Sr. We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Good stay

Customer review rating 4.4/5

Ilda J. Couples - 07/02/2020 Confirmed reviews ALL

Good stay. Nice personnel. Unpleasant smell in the lobby

Exma Semhora, Agradecemos os seus comentários no seguimento da sua estada no ibis Porto São J.. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Lamentamos a sua insatisfação relativamente ao mau odor na zona do lobby . Iremos tomar as medidas necessárias para a melhoria da qualidade de serviço que nos referiu. Contamos merecer a sua confiança num futuro próximo. Atentamente, Lisete Afonso- asssitente de Direcção

Excellent, as always.

Customer review rating 4.4/5

Anonymous Couples - 26/01/2020 Confirmed reviews ALL

The facilities were excellent, the staff friendly and helpful, and, as usual, it was a pleasure to stay at the Ibis S. João.

Dear Mme., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Good hotel

Customer review rating 4.4/5

Manuel A. Business - 13/01/2020 Confirmed reviews ALL

I had to stay a night in Porto in order to attend my PhD classes and stayed at Ibis Porto São João. The staff was nice, the room was clean and the bed was extremely comfortable. What else could one ask for?

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Fantastic

Customer review rating 4.4/5

Nicolas Families - 24/12/2019 Confirmed reviews ALL

It was a beautiful experience.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, . Lisete Afonso- Assistant Manager

Economical, good location, covering all needs

Customer review rating 4.4/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Room clean and quiet. Handy that is near mall and university and train line. Bed, shower fine. Would have liked Kleenex. Suitable conference room. Wireless fine.

Dear Sr., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Another good stay at Ibis S. João Porto

Customer review rating 4.4/5

Luis C. Business - 14/11/2019 Confirmed reviews ALL

Another good stay at Ibis S. João Porto

Dear Sr, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Peaceful and enjoyable

Customer review rating 4.4/5

Lighton P. Business - 12/11/2019 Confirmed reviews ALL

Everything went as expected. The staff were especially helpful and very friendly; then again, it appears this is a common trait for people in Porto: extremely friendly!

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Pleasant and comfortable

Customer review rating 4.4/5

Kt Business - 08/11/2019 Confirmed reviews ALL

Very pleased with attentive and friendly staff, comfortable clean room.

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso-Lisete Afonso- Assistant Manager

Good stay

Customer review rating 4.4/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

Nothing to complain

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Pretty good

Customer review rating 4.4/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

Good clean rooms, nice staff, good breakfast. The key cards easily become invalid when kept in a pocket together with credit cards (not even with a phone). This happened multiple times.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologize for your dissatisfaction with the room access card degaussing. Please be advised that room cards are magnetic, and may not be in contact with credit cards or telephone. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Pleasant hotel, friendly staff

Customer review rating 4.4/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

Comfortable room and friendly staff. One point of criticism would be that the selection at breakfast was slightly limited for gluten intolerant (even though I checked before my stay).

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Good quality price, could be more comfortable

Customer review rating 4.4/5

Jamie Business - 18/10/2019 Confirmed reviews ALL

Staff members were very nice, I had a very quick check in experience. Towels a bit small, pressure on the shower dropped at some points (maybe too many people showering at the same time?) and the pillows were already a bit old (too soft), but otherwise good. I appreciate that all the Ibis hotels have the same furniture so one knows exactly what to expect. Breakfast was OK.

Dear Sr, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Decent stay for work trip

Customer review rating 4.4/5

Anonymous Business - 14/10/2019 Confirmed reviews ALL

Second time staying at this hotel, this time in a different area of the hotel. Room was generally clean, and bed was comfortable. Good experience on check in, and breakfast was great.

Dear Mme., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela santos Chefe de Serviço

Good basic hotel

Customer review rating 4.4/5

Christopher Solo - 06/10/2019 Confirmed reviews ALL

Good hotel, very handy for the metro and a shopping centre. Just a few minutes to the city centre by metro, easy access by car from the motorway with free parking, however, the car park is not big enough for the hotel so there is no guarantee of a space. Good breakfast. Typical Ibis rooms, but so noisy. The hotel needs to sort out some sort of noise proofing as you can hear everything from adjoining rooms and the corridor.

Dear Sir, Thank you in advance for your comments and the time you have devoted to us. I understand your repairs to the noise that faxes make in our rooms, and we will be happy to review and share them internally to feed future reflections on product and / or service developments provided by our brand. Thank you once again for contributing to the importance of your comment to improve our customer satisfaction. We regret that you have not fully met your expectations and have accepted our apologies. We hope to continue to deserve your preference in the near future. Kind regards, Lisete Afonso-Assistant Manager

Good

Customer review rating 4.4/5

Jake Couples - 30/09/2019 Confirmed reviews ALL

It was a very short stay. Arrived at 9:00 pm and out by 4:20 am to catch a flight. Everything was satisfactory. The front desk ordered a taxi in advance for 4:30 am and when we arrived in the lobby at 4:30 the taxi was already there. We appreciated this well expedited service.

Dear Mme, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Below average ibis

Customer review rating 4.4/5

Visitor Couples - 30/09/2019 Confirmed reviews ALL

Good luck to people arriving after 10 pm when the mall is closed. The layout and access is ridiculous. One day internet did not work. Another day our towels were not changed and room not cleaned. Breakfast was the best part and location on metro line.

Dear Sr., Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuela Santos Chefe de Serviço

Car damaged in Ibis Porto São João car parking; no help given

Customer review rating 4.4/5

Felipe M. G. F. Business - 24/09/2019 Confirmed reviews ALL

Hotel dependencies, breakfast and facilities are very good. However, a serious car-related problem occurred: on my last night at Ibis Porto São João (17-18th Sept), my car (rental) got hit by, very probably by a white van parked by my left side; last known as left my car around 11:30pm. Although it was the ONLY white van in the parking lot at that time, I couldn't get any help from Ibis personnel, even knowing that the parking lot is covered by security cameras. I'll probably have to cope with 600 euros damage.

Dear FELIPE F., Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As I told when I spoke to you about this matter, we will try to identify the van, the Parking lot is not fully covered by video cameras, but we will try to identify the van as they entered the park. As I'm sure you understand it is impossible for the team to be able to guard the parking lot. Reason why at the entrance of the park the is a big sign saying that the hotel is not responsible for anything that happens to your car, as it is in any other car park in the world. Anyway, as promised we will take time to try to find out what that white van belongs to. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria do Rosário Marques

Nice hotel, nicely located in the university area, next to metro Station (easy to get to city center and to the airport), just next to shopping center

Customer review rating 4.4/5

Michal Couples - 22/09/2019 Confirmed reviews ALL

No further comments. Staff very friendly. Good variety for breakfast. Room clean and comfortable. Would be nice to have 2 towels in the bathroom per person.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We understand your repairs about the extra towels, and inform you that you can request at the reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso - Assistente de Direção
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