ibis Porto Sao Joao 2 stars

Customer review rating (ALL Rating) 4.5/5 1,209 reviews

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ibis Porto Sao Joao - Image 1
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Rua Dr Placido Costa, 4200-450 PORTO, Portugal

Description

Hotel extras

  • Family rooms with extra bed

  • Buffet breakfast until 12 noon on weekends and bar open 24 hours a day

  • 4 meeting rooms equipped for a capacity of 80 people

Our accommodation(s)

Hotel location

ibis Porto Sao Joao

Rua Dr Placido Costa
4200-450 PORTO
Portugal

GPS:41.180128, -8.604247

Telephone
+351 22 551 3100

Calls to a national
fixed network

Fax +351 22 551 3101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

I-PIZZA BY IBIS KITCHEN

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,209 reviews

Customer review rating 1.0/5

Sandra D. S. T. G. Business - Confirmed reviews ALL

When I checked in, I was told there were no keys; I wasn’t given one until the next morning. The bathroom didn’t have a trash can, just a bag taped to the wall, which was gone the next day (where are women supposed to put tampons and such?). There are no face towels or hand towels. Even the cheapest hostels have them. The shower doesn’t have a shelf to put personal hygiene products on. The rest of the room didn’t meet even the most basic standards. The TV was terrible, and so was everything else. They charged over 130 euros per night—a price worthy of a 5-star hotel but with ZERO-star conditions! A real dump!

Exmo Senhor(a), Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Sao Joao. Lamentamos que a prestação D. serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade D. serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando D. uma próxima estada. Na expectativa D. o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Paulo Pinto GM

Customer review rating 5.0/5

Sule Y. Y. Business - Confirmed reviews ALL

They are specially helpful at the reception. It is located in the same building with a shopping center and there is a supermarket inside. Close to the hospital.

Dear SULE Y. Y., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 3.0/5

Dina B. Couples - Confirmed reviews ALL

Air conditioning on the rooms not working so well, beds and mattresses need update very uncomfortable

Dear costumer, Thank you for taking the time to tell us about your experience at the ibis Porto Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto GM

Customer review rating 0.5/5

Felipe G. D. C. Solo - Confirmed reviews ALL

This place is infested with bedbugs. Do not stay here, go to another hotel !!!

Customer review rating 0.5/5

Felipe G. D. C. Solo - Confirmed reviews ALL

This place is infested with bedbugs. Do not stay here, go to another hotel !!!

Exmo Senhor (a), Agradecemos os seus comentários no seguimento D. sua estada no ibis Porto Sao Joao. Relativamente a sua observação, penso haver aqui algum equivoco porque na limpeza diária do seu quartos e mesmo após a sua estadia, total de 4 noites, não foi encontrada qualquer tipo de anomalia e ou insetos muito menos percevejos. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto GM

Other web-users rate our hotel

  • 746 reviews 9.1/10 Location
  • 689 reviews 5.3/10 Room
  • 555 reviews 8.8/10 Service
  • 27 reviews 2.7/10 WiFi
  • 426 reviews 7.6/10 Breakfast
  • 265 reviews 7/10 Cleanliness
  • 236 reviews 7.7/10 Value

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