ibis Porto Sao Joao 2 stars

Customer review rating (ALL Rating) 4.5/5 1,322 reviews

Best price
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ibis Porto Sao Joao - Image 1
ibis Porto Sao Joao - Image 2
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Rua Dr Placido Costa, 4200-450 PORTO, Portugal

Description

Hotel extras

  • Family rooms with extra bed

  • Buffet breakfast until 12:00 and bar open 24 hours a day

  • 4 meeting rooms equipped for a capacity of 80 people

Our accommodation(s)

Hotel location

ibis Porto Sao Joao

Rua Dr Placido Costa
4200-450 PORTO
Portugal

GPS:41.180128, -8.604247

Telephone
+351 22 551 3100

Calls to a national
fixed network

Fax +351 22 551 3101

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

I-PIZZA BY IBIS KITCHEN

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,322 reviews

TripAdvisor Rating  4.0/5  1,095 reviews

Good stay

Customer review rating 4.0/5

Miguel C. Business - Confirmed reviews ALL

The only thing that was horrible was the fact that wi-fi does not work on my room during my all stay. This is really bad, even after talking with the reception.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Carlos Correia General Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

You can clean better the bathroom...

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, Carlos Correia Director

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Booked a triple room and requested more pillows but there were not enough, only received 2. Only 4 towels for 3 adults is not acceptable, mainly because they had to serve multipurpose needs, hands, face and bath. In our last day, we only had 3 towels, and room was cleaned only after 4pm although we left the room at 9am and out the signal to clean. Breakfast is to expensive, 8 euros per person, so we decided to always eat out.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlos Correia General manager

Comfortable and good stay

Customer review rating 4.5/5

Vilmos G. Couples - Confirmed reviews ALL

It was a really good experience. However I would recommend to add more guiding signs about the entrance of the hotel. It was quite hard to find especially after the mall closed.

Dear guest We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Correia General Manager

If I were to return to Porto, I would book this hotel again

Customer review rating 4.5/5

Clarissa S. S. Business - Confirmed reviews ALL

Good breakfast with a lot of option, and helpful staff. Although it is about 5 stops away from the City Centre, the metro is efficient. The price is also reasonable

Dear Madam, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Correia General Manager

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Other web-users rate our hotel

  • 973 reviews 9/10 Location
  • 789 reviews 5.9/10 Room
  • 673 reviews 8.7/10 Service
  • 24 reviews 7.7/10 WiFi
  • 477 reviews 7.8/10 Breakfast
  • 344 reviews 7.3/10 Cleanliness

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.