ibis Porto São João Hotel 2 stars

Customer review rating (ALL Rating) 4.4/5 4,645 reviews

ALLSAFE approved hotel

Information message

ibis Porto Sao Joao
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+ 20 Services

Hotel extras

  • Hotel certified with the ALLSAFE label.

  • Advantage 2

  • Family rooms with extra bed

  • Buffet breakfast until 12:00 and bar open 24 hours a day

  • 4 meeting rooms equipped for a capacity of 80 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Porto São João

Rua Dr Placido Costa
Nº 7579 RNET
4200-450 porto
portugal

Fax: (+351)22/5513101


Check-in from 12h00

Check out up to 12h00

  • IBIS PORTO SAO JOAO:  YELLOW LINE IPO

  • By plane

    F. SA CARNEIRO AIRP At 10km / 6.21 miles

  • By car

    PARANHOS At 1km / 0.62 miles

  • By train

    CAMPANHÃ At 3km / 1.86 miles

  • By train

    SÃO BENTO At 4km / 2.49 miles

GPS:41.180128, -8.604247

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

I-PIZZA BY IBIS KITCHEN

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

Our accommodation(s)

All rooms at ibis Porto São João have free WIFI and air-conditioning. They also have a desk and private bathroom with a bathtub or shower and a hairdryer.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 77

  • Maximum capacity: 20 people

  • Maximum banquet capacity: 7 people

Find out more

Our guest reviews for
ibis Porto São João

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,645 reviews

TripAdvisor Rating 4.0/5

1,053 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located

Customer review rating 4.0/5

Anonymous Business - 29/11/2021 Confirmed reviews ALL

- good conditions - well located - room was rather small for 2 beds

Needing attention

Customer review rating 3.0/5

Barrie A. Couples - 20/11/2021 Confirmed reviews ALL

Having stayed at this hotel many times we noticed that there is a need for some updating required

Dear Noemia De Fatima S., Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuela Santos Chefe de Serviço

Perfectly located

Customer review rating 4.5/5

Nelson S. Business - 28/10/2021 Confirmed reviews ALL

The hotel is very well located for our requirements as it has conference rooms and is situated in a building that has a small shopping centre with lots of restaurants. This means that the delegates can have a quick lunch and be back for the next session quickly. Awesome!

Dear , We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Good stay and friendly staff

Customer review rating 4.0/5

Nada Business - 27/10/2021 Confirmed reviews ALL

It is a good place to stay for conferences as it is located close to the university. It takes only 15 to 20 min by metro to be in Porto's center. The room was clean and the staff were friendly.

Dear , We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Located outside the city but a 15 min metro ride into Porto. We stayed there because it was close to our daughter’s Erasmus accommodation.

Customer review rating 3.0/5

Anonymous Families - 10/10/2021 Confirmed reviews ALL

I’ve stayed in more welcoming Ibis Hotels. The hotel is very dated.

Dear , Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Manuela Santos Chefe de Serviço

A good night sleep after walking a bit as the hotel is not correct located on Google maps

Customer review rating 4.0/5

Luis C. Solo - 09/08/2021 Confirmed reviews ALL

Arriving at the hotel at 1 am was though as Google maps puts you on the other side of the road. Had to park 500 m from the hotel and walk to it. The hotel experience was perfect; fast check in, clean room, good bed, shower working perfectly...and walking back to the car...as it was morning I noticed there are signs indicating the right route to the hotel (that has a private parking lot). Hotel should be refurbished...everything was working but it is dated.

Dear Sir, We thank you in advance for your comments and the time you have dedicated to us. I understand your repairs regarding the hotel's refurbishment, and we will not fail to analyze and share them internally, with a view to feeding future reflections on the evolution of the product provided by our brand. Once again, thank you very much for contributing to the importance of your comment, for the improvement of our customers' satisfaction. We regret that we have not fully lived up to your expectations and for the fact that you accept our apologies. We hope to continue earning your preference in the near future. Kind regards, Lisete Afonso-Assistant Manager

Well located and a good stay, helpful staff

Customer review rating 4.5/5

Albert M. Families - 07/08/2021 Confirmed reviews ALL

The hotel is well located, with a 15 minute metro ride you are in the city center. As a family we had 2 rooms, both at the end of the corridor, opposite of each other.. This gave a unique feature: an additional door located before the two doors of the rooms, which could be closed. This way you could keep the doors of the rooms open and create one space. This creates a unique experience. One little remark: in these particular times Accor guarantees that their rooms are disinfected; well, one of the rooms had a special sticker-seal on the door, the other one didn't, that didn't make sense.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We regret that the second room don´t have a seal, but we guarantee that the room has been properly sanitized and disinfected. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Lisete Afonso-Assistant Manager

Ideal location for events at University

Customer review rating 4.5/5

Anonymous Business - 11/07/2021 Confirmed reviews ALL

University at walking distance of some min. Easy to reach by tram/metro

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Good stay, efficient staff.

Customer review rating 5.0/5

Jose M. Business - 12/06/2021 Confirmed reviews ALL

Good service and efficient staff. Good location, served by a small but useful shopping center, very close to the center by Metro public transport. Also ideal to stay if ambulatory treatment is required in the adjacent hospitals accessible by protected walkways or wheelchairs.

Dear Isaura M., We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Unprepared staff

Customer review rating 1.5/5

Antonio A. Business - 26/05/2021 Confirmed reviews ALL

The staff that did my check in was unprepared. It took almost 45 minutes to do my check in. And I was unable to bring a receipt due to the member of the staff lack of knowledge about the company software. It was a very unpleasant experience. The other complaint is about COvid safety rules. The same member of the staff let people walk inside the building with no masks. Despite all the signs displayed. He didn’t make any comment to the guests that walked freely with no mask. I don’t feel safe in this particular Ibis. I know that this does not reflect your company behavior. But I won’t stay in Ibis S Joao again. Ever

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso- Assistant Manager

Excellent service

Customer review rating 5.0/5

Anonymous Solo - 29/04/2021 Confirmed reviews ALL

As usual, my arrival, stay and departure went smoothly. Excellent service, friendly staff.

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

My "home" for Porto appointments

Customer review rating 5.0/5

Linda W. Solo - 24/02/2021 Confirmed reviews ALL

My first stay since the onset of the pandemic felt safe, and the service was excellent as usual.

Dear Lady, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Excellent location and AMAZING customer service!

Customer review rating 5.0/5

Susy Couples - 16/01/2021 Confirmed reviews ALL

The hotel is well located for our needs. Very clean. Customer service is absolutely amazing. Lisete is helpful and very caring. Breakfast was pre packaged for pick up at the bar to bring up to the room (due to COVID restrictions). We will stay again.

Dear Sir We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

Stay in dirty room

TripAdvisor rating 1.0/5

dawidsfffff Business - 06/06/2019 TripAdvisor review

Room was not cleaned properly, as well as the bathroom with a melt inside. Maid did not care about that after I told it to her. As a gold member we didn't reveive welcome drink which should be obligatory.

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please let us inform you that at any time during your stay if anything is not according to standards or at your taste, please tell us right away to give us the opportunity to correct the problem, we would have done our best to make your stay more enjoyable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria do Rosário Marques

A very good stay !

TripAdvisor rating 4.0/5

rim559 Family - 30/09/2018 TripAdvisor review

We came by car to the hotel, and then used the nearby Metro Station to visit Porto. Sleep quality was just great ! Breakfast buffet was as expected (coffee, boiled eggs, yogurt, etc.). Hotel is recommended for travelers with a car since it has car-parking and quick access to highways outside of Porto.

Dear Sir, Thank you for your kind coments regarding to your stay in Hotel Ibis Porto S.João. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Lisete Afonso-Direction Assistant

Unforgettable & Enjoyable Stay!

TripAdvisor rating 5.0/5

filip0va Business - 24/09/2018 TripAdvisor review

I stayed for a week at Ibis Porto Sao Joao in Porto. I was very happy with my room; it was small, but clean, elegant & cozy. I really loved that the bathroom had a shower cabin rather than a bathtub. The physical structure of the hotel on the outside and in the lobby was also very neat, attractive, enjoyable and relaxing. All personnel in the hotel was extremely friendly and eager to help. The breakfast offered by the hotel was very rich and beautifully organized. I loved the grocery store on the first floor below the hotel (the hotel was on the 3rd floor; there was an elevator). I could buy mineral water and other stuff. On the second floor, there were a variety of places where you can buy fast food, but I chose to try Portuguese meals. I loved the hotel's location. The metro was very close to the entrance of the first floor where the grocery store and the mall were. I took it every day to the city center. The hotel was also very close to the University of Porto, Faculty of Engineering, where my conference was, 5 min by foot. Still my most unforgettable memory would be the friendliness of the Portuguese people at this hotel and in general. Thank you very much!

Dear Lady , Thank you for your kind coments regarding to your stay in Hotel Ibis Porto S.João. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Lisete Afonso-Direction Assistant

Ibis Sao Joao, Porto

TripAdvisor rating 4.0/5

sixtix_44 Couples - 04/08/2018 TripAdvisor review

Good location, parking lot in front, though not easy to find the entrance. Good connection to Center by metro (don't drive in the city). Being built atop a commercial center one has easy access to a supermarket, shops and services.

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria do Rosário Marques

standart ibis

TripAdvisor rating 4.0/5

bekiranac Business - 20/04/2018 TripAdvisor review

i stayed here for two nights due to business and was satified as usual from ibis. room was clean, bed was ok and breakfast was nice. they had even portoguse egg tart for breakfast which i enjoyed very much.

Dear Sir, Thank you for your kind coments regarding to your stay in Hotel íbis Porto São João. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards,

Lovely two night stay

TripAdvisor rating 5.0/5

PhilRugby Couples - 28/10/2017 TripAdvisor review

Difficult to find my sat nav is still going round in circles.! but eventually well worth the effort. Plenty of reasonably secure parking and a clean comfortable hotel room with a comfortable bed. Air conditioning worked well as we were there in a hot spell and could not have slept without it. Breakfast was buffet style with plenty of choice and freshly squeezed oranges from the electric gadget on the breakfast bar. The hotel is on the top floor of a shopping centre adjacent to a hospital and access to the shopping centre is from a lift in the hotel. The top floor in the shopping centre is full of reasonably priced restaurants with plenty of choice for all tastes. I purposely chose this hotel as it was out of the centre with free parking and excellent transport links into the Centre where driving/parking would be an absolute nightmare. The metro is only eighty yards from the Hotel and is 3 euros for a full day pass. I would certainly stop there next time I visit Porto

Dear Mr. PhilRugby, Thank you for your kind coments regarding to your stay in Hotel Íbis Porto São João. I'm delighted that you have enjoy your stay and I'll share with my team. We work in order to get your satisfaction. I look forward to welcoming you back again soon. Kind regards, Lisete Afonso- Assistant of Direction

Poor Quality

TripAdvisor rating 1.0/5

roslindxaviourt Business - 19/10/2017 TripAdvisor review

We had been charged twice (even that rooms were paid in advance) Was not possible to make the receptionist to understand the situation Bad Quality Breakfast Bad Quality Rooms Bad smell in the room and the corridor

Dear Guest, Thank you for your comments and I'm sorry that you were disappointed with your stay in Hotel Íbis Porto São João. Our goal is to get your satisfaction in our services. In order to get that, I'll all the measures in order to improve our services. Kind regards, Lisete Afonso- Assistant of Direction

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