ibis Porto Sao Joao 2 stars

Customer review rating (ALL Rating) 4.5/5 1,194 reviews

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ibis Porto Sao Joao - Image 1
ibis Porto Sao Joao - Image 2
ibis Porto Sao Joao - Image 3
ibis Porto Sao Joao - Image 4
Rua Dr Placido Costa, 4200-450 PORTO, Portugal

Description

Hotel extras

  • Family rooms with extra bed

  • Buffet breakfast until 12 noon on weekends and bar open 24 hours a day

  • 4 meeting rooms equipped for a capacity of 80 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

NON-SMOKING SUPERIOR ROOM WITH DOUBLE BED AND LOUNGE

Photo out of - NON-SMOKING SUPERIOR ROOM WITH DOUBLE BED AND LOUNGE

Superior Room with a comfortable Sweet Bed by ibis, extra pillows, complimentary tea, coffee and water, free WIFI, a TV with over 80 channels, bathroom with towels, large desk and spacious living area with sofa.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

This comfortable non-smoking room with two single ibis Sweet Beds is perfect for 2 people, including large work area, TV with more than 80 channels, free internet and bathroom with shower.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Comfortable and practical non-smoking room with three single Sweet Beds by ibis, featuring a large desk, TV with over 80 channels, free Internet and fully equipped bathroom with a bathtub - everything you could need for work or relaxation.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 26'/66 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

This comfortable non-smoking room with single and double ibis Sweet Beds is perfect for small families, with large table, TV with more than 80 channels, free internet and fully equipped bathroom.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Porto Sao Joao

Rua Dr Placido Costa
4200-450 PORTO
Portugal

GPS:41.180128, -8.604247

Telephone
+351 22 551 3100

Calls to a national
fixed network

Fax +351 22 551 3101
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 100 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • 100 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • Brazilian
  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

4 Meeting rooms

  • On site

SHOPPING INDOOR PARKING

Additional charge

Parking information

  • Near the property

  • Parking pricing: 4.50 € 4.5 EUR Per day

I-PIZZA BY IBIS KITCHEN

Photo out of - I-PIZZA BY IBIS KITCHEN

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

Cooking style
Other cooking style
Capacity
10
Accessibility
Accessible service
Rua Dr Placido Costa, 4200-450 Porto, Portugal
Telephone +351 22 551 3100

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

You can find a wide selection of drinks and cocktails in our bar at the ibis Porto São João Hotel. They can be served at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,194 reviews

Customer review rating 1.5/5

Jere P. Couples - Confirmed reviews ALL

Dear JERE P., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We are truly sorry that your stay did not meet your expectations. We sincerely apologize for the issues you experienced with the air conditioning, both in your first room and after moving to the second room. We understand how uncomfortable the heat and humidity must have been, particularly during the night, and we regret that this significantly affected your sleep and overall experience. We also apologize for the cleanliness concerns you encountered. Your comments regarding the air-conditioning system and room conditions have been noted and will be shared with the relevant teams so that these issues can be addressed. At the same time, we are pleased to hear that you found our customer service, breakfast, parking, and convenient location near the metro and shopping mall satisfactory. We appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope to have the opportunity to welcome you again and provide you with a much more comfortable stay. Sincerely, Paulo Pinto GM

Customer review rating 3.5/5

Ian E. Friends - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Assistant Manager

Customer review rating 4.0/5

Gail M. Friends - Confirmed reviews ALL

Customer review rating 3.0/5

Kenny T. Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Lina W. Friends - Confirmed reviews ALL

Dear Costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We are truly sorry that your stay did not meet your expectations. Please accept our sincere apologies for the cleanliness issues, the missing couch, the problems with the TV and remote control, and the flickering light near the bed. We are also sorry that the room felt damp and that the bedding was not as comfortable or appropriate as you expected. We completely understand how these issues may have affected your overall experience, and we sincerely appreciate you bringing them to our attention. Your comments are very important to us, and we will share this feedback with our team so that these matters can be properly addressed. We hope to have the opportunity to welcome you again and provide you with a much more comfortable and pleasant stay. Sincerely, Paulo Pinto GM

Dear JERE P., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We are truly sorry that your stay did not meet your expectations. We sincerely apologize for the issues you experienced with the air conditioning, both in your first room and after moving to the second room. We understand how uncomfortable the heat and humidity must have been, particularly during the night, and we regret that this significantly affected your sleep and overall experience. We also apologize for the cleanliness concerns you encountered. Your comments regarding the air-conditioning system and room conditions have been noted and will be shared with the relevant teams so that these issues can be addressed. At the same time, we are pleased to hear that you found our customer service, breakfast, parking, and convenient location near the metro and shopping mall satisfactory. We appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope to have the opportunity to welcome you again and provide you with a much more comfortable stay. Sincerely, Paulo Pinto GM

Customer review rating 3.5/5

Ian E. Friends - Confirmed reviews ALL

Located right outside a metro and above a shopping mall about 10 minutes from the centre. The air conditioning was a god send in the weather and the rooms not necessarily large but functional. One issue is the lift to the shopping mall was broken on the top floor.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Assistant Manager

Customer review rating 4.0/5

Gail M. Friends - Confirmed reviews ALL

Clean friendly The breakfast really could have been rotated so that you were not eating the same breakfast every morning

Customer review rating 3.0/5

Kenny T. Solo - Confirmed reviews ALL

Good stuff Good sized rooms,breakfast,funky bar Not so good Air-conditioning in room 002 was broken Maintenance came twice but problem persisted so very poor sleep No acknowledgement of my Platinum status

Customer review rating 3.0/5

Lina W. Friends - Confirmed reviews ALL

There was hair on bathroom floor and shower. Room was to have a couch … but there was a chair instead. TV clicker didn’t work all the time … TV got frozen. The left side light near the bed kept flickering and made noises. Room was always damp feeling . There was no single sheet for ged, only a thick like cover.

Dear Costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We are truly sorry that your stay did not meet your expectations. Please accept our sincere apologies for the cleanliness issues, the missing couch, the problems with the TV and remote control, and the flickering light near the bed. We are also sorry that the room felt damp and that the bedding was not as comfortable or appropriate as you expected. We completely understand how these issues may have affected your overall experience, and we sincerely appreciate you bringing them to our attention. Your comments are very important to us, and we will share this feedback with our team so that these matters can be properly addressed. We hope to have the opportunity to welcome you again and provide you with a much more comfortable and pleasant stay. Sincerely, Paulo Pinto GM

Customer review rating 4.0/5

Anita H. Couples - Confirmed reviews ALL

The hotel itself is very nice, and the breakfast was absolutely wonderful with a great selection. Unfortunately, there were a few areas that needed attention. The hallway carpet was quite dirty and looks like it needs to be replaced. In my shower, there was also some black mold around the tiles and on the floor, which was disappointing. Overall, the hotel has a lot of potential, but the cleanliness and condition of the carpeting and bathrooms could definitely be improved.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Assistente de Direção

Customer review rating 1.5/5

Alejandro X. Couples - Confirmed reviews ALL

The person in reception was mean with us.

Dear ALEJANDRO X., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. We’re very sorry to hear about your experience with the person at reception. This is certainly not the level of service we want our guests to receive. We understand how unpleasant and disappointing it must have been to feel that you were treated rudely or disrespectfully, especially when you were simply expecting a welcoming and professional service. We truly value our guests, and we believe that everyone should be treated with kindness, courtesy, and respect at all times. We will take your feedback seriously and address this internally with the reception team to better understand what happened and ensure that this type of situation does not happen again. Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and hope we have the opportunity to provide you with a much better experience in the future. Sincerely, Paulo Pinto GM

Customer review rating 5.0/5

Clarisse M. Families - Confirmed reviews ALL

The hotel is comfortable, clean, friendly staff, and absolutely well located. It is close to the metro station. Also lots of buses. There is a mini shopping mall inside the building, with a supermarket.

Exmo Senhor (a), Agradecemos os seus comentários no seguimento da sua estada no ibis Porto Sao Joao. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto GM

Customer review rating 5.0/5

Kim T. Couples - Confirmed reviews ALL

Happy to visit again.

Dear costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 1.5/5

Heather T. Couples - Confirmed reviews ALL

After staying previously we chose this hotel as a good value option. We would not stay again. No lift use to go through shopping centre (hotel said broken but shopping centre said not an option to go through there) not sure whobis truthful) so now a maze to get to hotel, no signage from metro and as over shopping centre quite hard if youd not been to before to locate on Google maps. Also at night this is a very dark walk to the hotel. Check in and out staff struggled to muster a smile and after waiting to be checked in in a queue the phone rang and she picked up before addressing us, not even an excuse me one moment and we were stood right in front of her. Room smelt musty like damp so we opened the window and got mosquito bites as a result. Breakfast we had to wait 10 mins for plates, wait again for cups and again for cutlery so avoid busy times as they cannot cope.

Dear HEATHER T., Thank you for taking the time to tell us about your experience at the ibis Porto Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Assistant Manager

Customer review rating 3.5/5

Jacobe K. Business - Confirmed reviews ALL

My stay in Ibis Sao Joao was fine. The room was nice, except that the carpet smelled really bad and it was impossible to open the window more then 10cm without having to go to reception. Also, the flusher of my toilet was broken and did not stop flushing. Breakfast was good, and all in all, the stay was as expected.

Exmo Senhor, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Sao Joao. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Manuela santos Chefe de serviço

Customer review rating 5.0/5

Fatima V. Business - Confirmed reviews ALL

Good room, good breakfast, no noise

Estimada Senhora, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Atenciosamente, Manuela santos Chefe de Serviço

Customer review rating 5.0/5

Barrie A. Families - Confirmed reviews ALL

good as always

Dear costumer, We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 4.5/5

Simone E. Friends - Confirmed reviews ALL

The staff was very helpful, answered every question we had to our satisfaction. The breakfast buffet has a lot to offer at a very good price and the food is tasty. We had wine at the bar every evening - good selection at a very good price. The location is very convenient right by the metro station and only a few stops to the centre. I would definitely recommend the hotel.

Dear Guest, Thank you very much for your wonderful review and for recommending our hotel. We are delighted to hear that our team was able to answer all your questions and make your stay enjoyable. It is also great to know that you appreciated our breakfast buffet, the quality and value of the food, and the selection of wines available at the bar. We are especially pleased that our convenient location near the metro station helped you easily explore the city center. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future. Best regards, Paulo Pinto GM

Customer review rating 3.5/5

Robert G. Couples - Confirmed reviews ALL

Clean hotel not expensive very close to the hospital

Customer review rating 1.0/5

Sandra D. S. T. G. Business - Confirmed reviews ALL

When I checked in, I was told there were no keys; I wasn’t given one until the next morning. The bathroom didn’t have a trash can, just a bag taped to the wall, which was gone the next day (where are women supposed to put tampons and such?). There are no face towels or hand towels. Even the cheapest hostels have them. The shower doesn’t have a shelf to put personal hygiene products on. The rest of the room didn’t meet even the most basic standards. The TV was terrible, and so was everything else. They charged over 130 euros per night—a price worthy of a 5-star hotel but with ZERO-star conditions! A real dump!

Exmo Senhor(a), Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis Porto Sao Joao. Lamentamos que a prestação D. serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis desejam sempre prestar a melhor qualidade D. serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando D. uma próxima estada. Na expectativa D. o(a) acolher brevemente, queira aceitar os nossos melhores cumprimentos Paulo Pinto GM

Customer review rating 5.0/5

Sule Y. Y. Business - Confirmed reviews ALL

They are specially helpful at the reception. It is located in the same building with a shopping center and there is a supermarket inside. Close to the hospital.

Dear SULE Y. Y., We very much appreciate your comments regarding your stay at the ibis Porto Sao Joao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto GM

Customer review rating 3.0/5

Dina B. Couples - Confirmed reviews ALL

Air conditioning on the rooms not working so well, beds and mattresses need update very uncomfortable

Dear costumer, Thank you for taking the time to tell us about your experience at the ibis Porto Sao Joao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto GM

Customer review rating 0.5/5

Felipe G. D. C. Solo - Confirmed reviews ALL

This place is infested with bedbugs. Do not stay here, go to another hotel !!!

Customer review rating 0.5/5

Felipe G. D. C. Solo - Confirmed reviews ALL

This place is infested with bedbugs. Do not stay here, go to another hotel !!!

Exmo Senhor (a), Agradecemos os seus comentários no seguimento D. sua estada no ibis Porto Sao Joao. Relativamente a sua observação, penso haver aqui algum equivoco porque na limpeza diária do seu quartos e mesmo após a sua estadia, total de 4 noites, não foi encontrada qualquer tipo de anomalia e ou insetos muito menos percevejos. Na expectativa de o (a) acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto GM

Other web-users rate our hotel

  • 712 reviews 9/10 Location
  • 679 reviews 4.9/10 Room
  • 551 reviews 8.5/10 Service
  • 27 reviews 2.1/10 WiFi
  • 421 reviews 7.7/10 Breakfast
  • 279 reviews 6.1/10 Cleanliness
  • 115 reviews 3.2/10 Amenities

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