ibis Porto Sao Joao 2 stars

Customer review rating (ALL Rating) 4.4/5 1,203 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel certified with the ALLSAFE label.

  • Family rooms with extra bed

  • Buffet breakfast until 12:00 and bar open 24 hours a day

  • 4 meeting rooms equipped for a capacity of 80 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Porto Sao Joao

Rua Dr Placido Costa
4200-450 PORTO
Portugal

GPS:41.180128, -8.604247

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

I-PIZZA BY IBIS KITCHEN

Are you one of those people who never says no to a good pizza? Then visit the restaurant at ibis São João, which takes orders 24 hours a day: I Pizza. Try our pizzas and start the diet tomorrow!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,203 reviews

TripAdvisor Rating  4.0/5  1,081 reviews

Certificate of excellence 2022

Good budget hotel very convenient for Metro from airport and to city

Customer review rating 4.0/5

Cait Business - Confirmed reviews ALL

Nice little hotel. Comfy room and bed. Nice breakfast. Reasonably priced. Lovely staff. Would have really liked a kettle and tea/coffee in the rooms. It is REALLY HARD to find the entrance to the hotel if you arrive in the dark when the shopping centre is closed. The information about finding the entrance should be written out clearly for guests before they travel.

We very much appreciate your comments regarding your stay at the hotel Ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santos Chefe de Serviço

Overall good stay, but overpriced

Customer review rating 3.0/5

Susy Families - Confirmed reviews ALL

The rooms are small but sufficiently furnished for a quick stay. Breakfast was excellent. My one and only "complaint" is the price. I called to book a room and it was 91 euros. I feel that the cost for the quality of the room is slightly elevated. In addition, I was able to book the same room on Ibis.com for almost 20 euros less. I don't understand the discrepancy or the difference between calling and booking on your website. To me, this is a slight transparency issue.

We very much appreciate your comments regarding your stay at the hotel Ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela santos Chefe de Serviço

Very good stay

Customer review rating 5.0/5

Maria A. Solo - Confirmed reviews ALL

Very good!

Wonderful location

Customer review rating 4.0/5

Hakan Families - Confirmed reviews ALL

Not polite staff

Dear Sir Thank you for taking the time to tell us about your experience at the ibis Porto São João. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisete Afonso-Assistant Manager

The hotel provided a comfortable stay.

Customer review rating 4.5/5

Y0ttal Business - Confirmed reviews ALL

The rooms were clean, and the staff was also friendly. It is accessible 24 hours, but the access to the entrance was a bit unclear, so it would have been helpful to have some instructions on the web.

Dear Sir We very much appreciate your comments regarding your stay at the ibis Porto São João. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisete Afonso- Assistant Manager

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Other web-users rate our hotel

  • 761 reviews 8.8/10 Location
  • 688 reviews 6.1/10 Room
  • 556 reviews 8.3/10 Service
  • 19 reviews 5.6/10 WiFi
  • 388 reviews 7/10 Comfort
  • 386 reviews 7.6/10 Breakfast
  • 286 reviews 6.8/10 Cleanliness
  • 217 reviews 7.8/10 Value

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