Again we were pleased with the way that the Mercure is presented and the professional and friendly nature of nearly all of the staff, the room was once again maintained to a high standard all credit to housekeeping team The only thing I will mention on a slightly different note was the welcome drink and the way it was served, in contrast with all of the other members of staff who are so friendly helpful and courteous, I must admit I probably should have said something at the time, however it wil not prevent me from returning again to such a well run Hotel.

Good location, friendly staff and clean well serviced room.

I do enjoy staying at mercure although in the past months it has been very difficult to access the internet and when possible it turns out to be very slow.

Perfect for getting to all the fun spots in Porto.

Travelling with a family of four, we had to book two rooms. But both rooms were connected, and each had a bit more space than your average hotel room. The price was still quite good compared with other, more centric hotels. The hotel has a warm, light and modern feel, with a nice bar and restaurant. Breakfast was really good, including some special local touches. We had a car so the location was actually good as we could move from one side of the river to the other for whatever activity we had planned.

Very friendly staff, excellent hotel all round.

All perfect, clean, quick

Super friendly staff, comfy room and bed. Super convenant location (across from the access bridge to Porto, free parking and shopping mal right across the entrance). We particularly enjoyed the access to the holmes place gym, which was well équiped. Food at the restaurant was delicious, we had dinner on our arrival. Overall great value for money and super comply. It was perfect!

Breakfast OK, calme...

In my business trips, I always book this hotel when I go to Oporto for 3 main reasons, comfortable rooms , helpful and friendly staff and excellent breakfast .on top of that, the price is more than reasonable for the quality service provided

I'm a regular stayer with the Accor group, i felt a great sense of positiveness from all the staff at Mercure Porto Gaia, keep up the good work.

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Very pleasant stay, excellent service, excellent value, not so close to center but this is what we wanted and there are good bus connections anyway, taxis are also not expensive. Room sound insulation was the best I ever experienced in an Accor hotel since 18 years of travel in many European countries.

Excellent hotel with easy access from main roads . Excellent and responsive staff. Very clean and comfortable rooms. A good restaurant.Breakfast could be more generous and diverse as per hotel general high category.