Mercure Porto Gaia Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 1,006 reviews

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Mercure Porto Gaia Hotel - Image 1
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Mercure Porto Gaia Hotel - Image 4
Rua Manuel Moreira de Barros, 618D, Registration No.: 378, 4400-346 VILA NOVA DE GAIA, Portugal

Description

Hotel extras

  • Near the Port Wine Cellars and Arrábida Shopping

  • Near central Porto

  • Douro River

  • 7 meeting rooms with capacity for 130 people

  • Porto Wine Cellars

Our accommodation(s)

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Hotel location

Mercure Porto Gaia Hotel

Rua Manuel Moreira de Barros, 618D, Registration No.: 378
4400-346 VILA NOVA DE GAIA
Portugal

GPS:41.142411, -8.637174

Telephone
+351 22 374 0800

Calls to a national
fixed network

Fax +351 22 374 0801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PORT'S AND CO

The hotel restaurant PORTS AND CO serves traditional Portuguese cuisine in a warm and intimate atmosphere. Special attention is paid to matching wine with food to create a unique gastronomic experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,006 reviews

TripAdvisor Rating  4.2/5  758 reviews

Customer review rating 5.0/5

Jorge R. Couples - Confirmed reviews ALL

Very good service and friendly staff

Agradecemos imensamente pelo seu feedback positivo. É gratificante saber que apreciou O nosso serviço e a cordialidade da nossa equipa. Trabalhamos continuamente para oferecer a melhor experiência aos nossos hóspedes. Atentamente SÉRGIO BASTOS Director Geral

Customer review rating 5.0/5

Claudia C. Solo - Confirmed reviews ALL

Wonderful staff and immaculate & green environment- very helpful to me as I was staying there while my husband had surgery

Thank you for your kind words regarding your recent stay at Mercure Porto Gaia Hotel. We are pleased to know that our location, accommodations, and attentive staff contributed positively to your experience, especially during such a challenging time. Best regards SÉRGIO BASTOS General Manager

Customer review rating 3.0/5

Ali Z. Families - Confirmed reviews ALL

Room Wasn't ready the time of check in, We waited in lobby for 30 minutes, Bathroom was dirty and room temperature controller was faulty.

Thank you for your feedback. I regret that your experience did not meet expectations due to the room not being ready upon your arrival and the issues you encountered with cleanliness and the temperature control. Your comments are valuable as we strive to improve our services. Best Regards SÉRGIO BASTOS General Manager

Customer review rating 4.5/5

Majd E. C. A. Couples - Confirmed reviews ALL

Amazing staff clean hotel.

Thank you for your positive feedback regarding your recent stay at Mercure Porto Gaia Hotel. We are delighted to hear that you found our staff amazing and the hotel clean. Your kind words motivate us to continue providing excellent service. Best regards SÉRGIO BASTOS General Manager

Customer review rating 5.0/5

Marcus S. Couples - Confirmed reviews ALL

Great stay good spot helpful staff

Thank you for your kind words regarding your recent stay at Mercure Porto Gaia Hotel. We are delighted to hear that you appreciated our location and found our staff helpful. It is our aim to provide a memorable experience for all our guests. Best regards SÉRGIO BASTOS General Manager

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Other web-users rate our hotel

  • 295 reviews 8.5/10 Location
  • 382 reviews 8.3/10 Room
  • 394 reviews 9.3/10 Service
  • 202 reviews 8.8/10 Breakfast
  • 179 reviews 8.2/10 Cleanliness
  • 85 reviews 6.8/10 Value
  • 75 reviews 9/10 Vibe
  • 7 reviews 10/10 Bar

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.