Before travelling to Portugal, please check the terms published by the Portuguese government for staying in tourist accommodation so you are aware of the legal and regulatory requirements that apply to your stay at our establishment. We are ALLSAFE certified: This certification, approved and developed by Bureau Veritas, stands for our new cleaning standards and guarantees they are respected in our hotels.

Mercure Porto Gaia Hotel 4 stars

Name: Mercure Porto Gaia Hotel
Address: VILA NOVA DE GAIA, 4400-346, PORTUGAL
Telephone: (+351)22/3740800
Rating: 4.6

Customer review rating 4.6/5 3,305 reviews

ALLSAFE approved hotel

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+ 18 Services

Mercure Porto Gaia Hotel

Hotel for travellers looking for local and authentic experiences

"Did you know Vila Nova de Gaia has many port wine cellars? Also known for its sandy beaches, such as Madalena beach, and Cais de Gaia with cafes, terraces, panoramic views," Sergio Bastos, hotel manager

sergio Bastos, Hotel Manager

Located next to Arrábida Bridge in Vila Nova de Gaia, the Mercure Porto Gaia Hotel is ideal for exploring the city and the famous Port Wine Cellars! Undoubtedly a major tourist attraction for their wine tastings. The hotel has free access to Holmes Place fitness club (next door) and is close to Arrábida Shopping. It has a restaurant, bar and 7 fully equipped meeting rooms for events or business meetings.

If you're crazy about shopping and staying at Mercure Porto Gaia, you'll be pleased to know that Arrábida Shopping is nearby. Visit Taylor's cellars, one of the oldest port wine cellars! Mercure Porto Gaia offers a relaxing atmosphere within the city, making it perfect for families or small business stays. Stroll along Gaia pier with terraces and panoramic views of the Douro River.

"Mercure Porto Gaia Rua Manuel Moreira de Barros 618D Reg. no.:378 4400-346 GAIA PORTUGAL T: +351223740800 F: +35122/3740801 Email Claims"

Hotel extras

Near the Port Wine Cellars and Arrábida Shopping
Near central Porto
Hotel ALLSAFE certified
7 meeting rooms with capacity for 130 people
Holmes Place Gym (next door)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking (Paying)
- Public outdoor parking (nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities (nearby)
- Accessible bathroom
Babysitting on request (nearby)
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Need access to your room from 10am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Gift shop/newspaper shop (nearby)

Breakfast Paying
1 Restaurant(s)
1 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week from 06:30 am to 01:00 am
- Opening hours : Week-end from 06:30 am to 01:00 am

Babysitting on request (nearby)

7 Meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Porto Gaia Hotel

Rua Manuel Moreira de Barros
618D
Nº de Registo:378
4400-346 vila nova de gaia
portugal

Tel: +351223740800

Fax: (+351)22/3740801

Portuguese book of claims

Check-in from 14h00

Check out up to 12h00

By plane
OPORTO At 15km / 9.32 miles
By plane
PORTO INT AIRPORT At 15km / 9.32 miles
By car
AFURADA At 0.3km / 0.19 miles
By train
DEVESAS At 5km / 3.11 miles

GPS :41.142411, -8.637174

Our accommodation(s)

Discover the simplicity of colours, the comfort of a luxury bed, SmartTV technology and Nuxe toiletries in each of our 104 rooms. Families can easily book connecting rooms for their comfort. Mercure Porto Centro hotel also has rooms adapted for people with reduced mobility.

Standard Room with 1 double bed

Accessible room

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Privilège room with 1 double bed

Max. number of persons: 2
Area: From 17 m² / 183 sq ft
Views: City View, Garden View, Ocean/Sea view *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard Room with 1 double bed and 1 extra bed

Max. number of persons: 3
Area: From 17 m² / 183 sq ft

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Our restaurants and bars

PORTS & CO

Type of cuisine: International

The hotel restaurant "PORTS & CO" serves traditional Portuguese cuisine in a warm and intimate atmosphere. Special attention is paid to matching wine with food to create a unique gastronomic experience!

PORT'S & CO

The "PORTS & CO" bar is located next to the reception and has a modern and welcoming décor. It is undoubtedly the perfect place for relaxing in the late afternoon and savoring a glass of good port wine.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 150 m²
Maximum capacity: 130 people
Maximum banquet capacity: 100 people

Find out more

great service

Peter T. Families - 19/09/2021 Confirmed reviews ALL

We had a great stay. Miss Adriana was very helpful for us, everyone was very polite and helpful as well. The room was very nice and clean.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Has usual fantastic team

Vitor P. Families - 29/08/2021 Confirmed reviews ALL

Same has above

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

well located

S., J. Business - 18/06/2021 Confirmed reviews ALL

Very friendly staff , room was big with very good conditions. Hotel restaurant food was also very pleasant.

A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Até breve Sérgio Bastos Director

Pleasant Stay

Fernando R. Business - 24/05/2021 Confirmed reviews ALL

Felt very safe regarding the Covid. Employees were super kind.

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

Overall good stay, impeccable cleanliness and friendly staff.

Pedro A. A. Business - 15/05/2021 Confirmed reviews ALL

Stayed for a couple days. All services well organized, considering pandemic restrictions. The internet speed was unacceptably low!

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Até breve Sérgio Bastos Director

Very good workers on the hotel

Carlos S. Families - 10/05/2021 Confirmed reviews ALL

Very good workers on the hotel

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Até breve Sérgio Bastos Director

Boa estadia

Fernando P. Business - 07/02/2021 Confirmed reviews ALL

Optima

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Atentamente Sérgio Bastos Director

Good Stay

Luisa V. Z. Business - 28/01/2021 Confirmed reviews ALL

Considering the situation of pandemic , a very good service

Agradecemos os seus comentários no seguimento da sua estada no Mercure Porto Gaia Hotel. Foi com prazer que recebemos as suas felicitações. Atentamente Sérgio Bastos Director

Another tiring experience

Antonio P. Couples - 09/11/2020 Confirmed reviews ALL

After 5 years using this hotel, and several issues each time, it lacks communication and quality. For the 3rd time had to change room, because of bad quality of heating in the room. Also the quality of the cleaning is not on the top since the beginning. Enployees excuses and informations are not coherent between them.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, regarding room heating and cleaning. Best regards Sérgio Bastos General Manager

Well located

Estela P. Business - 21/03/2020 Confirmed reviews ALL

Due to the location it is the ideal choice for people that have an apointment by early morning in Luz Hospital. It offers all the confort and facilities that we need for a one night stay. Also it has a good value for money rate. And last , but not least the friendly staff that welcome us and provide for our needs.

A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atentamente Sérgio Bastos Director

Comfortable place

Daniel V. Business - 07/03/2020 Confirmed reviews ALL

The stuff is going to work really hard to make you live an excellent stay.

Excellent service

M Couples - 05/03/2020 Confirmed reviews ALL

We had a pleasant stay there and as a platinum member I was upgraded and offered a very nice dessert on the room (sorry I forgot to take a photo), many thanks to the staff!

Good stay

Pedro A. Business - 25/02/2020 Confirmed reviews ALL

Everything was ok.

Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . Até breve Sérgio Bastos Director

Great Stay

Peter Y. Couples - 15/02/2020 Confirmed reviews ALL

Excellent hotel in with all the amenities in a great city.

Basic from the outside - excellent on the inside!

Mike K Business - 01/10/2019 TripAdvisor review

Accor status recognised and rewarded with room upgrade and some goodies - thank you. Comfortable hotel with polite and helpful staff. Whilst we did'nt have time for breakfast the dining room and food all looked inviting.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards Sérgio Bastos General Manager

Great service

Barders20 Solo travel - 17/09/2019 TripAdvisor review

I always try to stay at Mercure Hotels as they are always very well-appointed and well-run, but this one exceeded my expectations; the staff were all friendly, knowledgeable and helpful, and the food and drink in Ports & Co was exceptionally good - really delicious and beautifully presented.

Thank you very much for your excellent comments and evaluation of our service. I will share your comments with all our team. Hope to see you again soon Best regards Sérgio Bastos General Manager

Very good experience

Culture09990302478 Family - 04/08/2019 TripAdvisor review

Very pleasant stay, excellent service, excellent value, not so close to center but this is what we wanted and there are good bus connections anyway, taxis are also not expensive. Room sound insulation was the best I ever experienced in an Accor hotel since 18 years of travel in many European countries.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Sérgio Bastos General Manager

A very good hotel, easy access, nearby shopping center and famous Porto Wine cellars , excelent staff

210marioantonios Family - 22/01/2019 TripAdvisor review

Excellent hotel with easy access from main roads . Excellent and responsive staff. Very clean and comfortable rooms. A good restaurant.Breakfast could be more generous and diverse as per hotel general high category.

Excellent hotel

Suedek Couples - 10/08/2018 TripAdvisor review

Portugal was on Red Alert when we arrived due to the excessive heat. The hotel reception were extremely kind and caring and could not have been more helpful, particularly Pedro.The air conditioning coped really well.The hotel was situated next to a shopping mall and near to the Port Wine Cellars but you need a good GPS! The hotel decor reflected the Port Wine connection, This seems to be a welcome feature in Mercure Hotels. Breakfast was until midday - a real plus for us! My only small criticism was the volume of the piped music in the communal areas.

Dear Sir, Thank you for the great review of our Hotel and Team! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Filipe Veiga Alves General Manager

Beautiful !

Inspirini Couples - 17/05/2018 TripAdvisor review

Great hotel, very hospitable personnel. We felt like home and although the hotel is not centrally located the kind receptionists guided us and gave us all the necessary tips how to get to the city easily!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Filipe Veiga Alves General Manager

Our most recent 20 reviews

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