Mercure Porto Gaia Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,070 reviews

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Mercure Porto Gaia Hotel - Image 1
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Mercure Porto Gaia Hotel - Image 4
Rua Manuel Moreira de Barros, 618D, Registration No.: 378, 4400-346 VILA NOVA DE GAIA, Portugal

Description

Hotel extras

  • Near the Port Wine Cellars and Arrábida Shopping

  • Near central Porto

  • Douro River

  • 7 meeting rooms with capacity for 130 people

  • Porto Wine Cellars

Our accommodation(s)

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Hotel location

Mercure Porto Gaia Hotel

Rua Manuel Moreira de Barros, 618D, Registration No.: 378
4400-346 VILA NOVA DE GAIA
Portugal

GPS:41.142411, -8.637174

Telephone
+351 22 374 0800

Calls to a national
fixed network

Fax +351 22 374 0801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PORT'S AND CO

The hotel restaurant PORTS AND CO serves traditional Portuguese cuisine in a warm and intimate atmosphere. Special attention is paid to matching wine with food to create a unique gastronomic experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,070 reviews

TripAdvisor Rating  4.0/5  747 reviews

Very nice stay

Customer review rating 4.5/5

C. Business - Confirmed reviews ALL

Very good service with room available sooner than scheduled

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Best regards Sérgio Bastos General Manager

Functional hotel with friendly staff in good location on south side of douro

Customer review rating 4.5/5

Paul Couples - Confirmed reviews ALL

Have been several timrs and always good value albeit no kettle in room .next to large shopping mall which is handy .Restaraunt is good .

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. Best regards Sérgio Bastos Director

Top service

Customer review rating 5.0/5

R C. Couples - Confirmed reviews ALL

Besides the hotel being well located and well maintained, I'd like to highlight the great service level demonstrated by the team. My wife and I went to Porto for our wedding anniversary. I informed this in my reservation and got a super service from the hotel. My wife and I are very pleased and, therefore, we wold like to congratulate and recommend Mercure Porto Gaia to anyone looking for a great value service.

We very much appreciate your comments regarding your stay at the Mercure Porto Gaia Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Looking forward to seeing soon Sérgio Bastos General Manager

Slow staff

Customer review rating 3.0/5

C Business - Confirmed reviews ALL

You have to wait a lot to have someone talking to you on check-in and specially restaurant.

Thank you for taking the time to tell us about your experience at the Mercure Porto Gaia Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Best regards Sérgio Bastos General Manager

Great stay

Customer review rating 5.0/5

Diane Solo - Confirmed reviews ALL

Thank you for the upgrade

C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Cordialement Sérgio Bastos Dirécteur

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Other web-users rate our hotel

  • 314 reviews 8.6/10 Location
  • 424 reviews 8.3/10 Room
  • 412 reviews 9.2/10 Service
  • 215 reviews 9.1/10 Breakfast
  • 192 reviews 8.6/10 Cleanliness
  • 90 reviews 8.9/10 Vibe
  • 68 reviews 8.6/10 Food
  • 8 reviews 10/10 Bar

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.