ibis budget Porto Gaia

ibis budget Porto Gaia 1 star

Customer review rating (ALL Rating) 4.3/5 600 reviews

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Hotel extras

  • CLEAN and SAFE, and ALLSAFE certified hotel. Free medical teleconsultation.

  • Close to Port Wine Cellars, Douro Cruises, Botanical Garden, Casa da Música

  • Easy access to Exponor, Europarque business centers. Near Arrábida Shopping

  • Buffet breakfast from 06:30 to 11:00.

  • 100% non-smoking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis budget Porto Gaia

Rua Martir S. Sebastiao, 390, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144229, -8.640693

Telephone +351 22 772 7020

Fax +351 22 772 7029

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast

Our accommodation(s)

The rooms at ibis Budget Porto Gaia have a neutral and simple yet modern décor with private bathroom. All rooms have free WIFI and an LCD TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  600 reviews

TripAdvisor Rating  4.0/5  572 reviews

good location and comfortable stay at budget price

Customer review rating 4.0/5

Ken N. Couples - Confirmed reviews ALL

Overnight stay en route back home and had a comfortable stop to explore some of Porto. Friendly and efficient team.

Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Porto Gaia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos meilleurs sentiments. Paulo Pinto Assistant Manager

Good stay

Customer review rating 4.5/5

Pjos Business - Confirmed reviews ALL

Confortable room, nice breakfasted... pro-active staff under stressful situations (flooded room, broken glass during breakfast, etc...) always sympathetic with a smile, extremely helpful and available from reception to cleaning ladies and even playful and humoreus like in Halloween... All 5*****.

Exmo Senhor S., Agradecemos os seus comentários no seguimento da sua estada no ibis budget Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Paulo Pinto Assistente Direcção

Equipments without proper maintenance . Shower, Ac conditioner

Customer review rating 1.0/5

Paulo R. Couples - Confirmed reviews ALL

I was on the hotel 3 years ago and the experience was great . This time iam very disappointed since the the shower drain was damaged and come off of the place easily , the air conditioner doesn’t heat , only works till 17 degrees ( also the wall remote control was loose and the wheel was not matching the numbers ) , the night was cold , and there is no way to heat the room. I wake at 6am and the water heated but not enough . My wife showered at 9am and the water was cold all the time. Honestly it was quite a disaster, even playing 82 euros for one night, I must say that the minimum was not achieved to allow to rest. Tv with good Chanel’s , good wifi , and the receptionist was also great . Overall I will not recommend the hotel despite having dedicated and warming people, the maintenance should be done closely. Room 319 , Paulo R.

Exmo Senhor R., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis budget Porto Gaia. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Ibis Budget desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Paulo Pinto Assistente Direcção

Never again

Customer review rating 2.0/5

Travelgal Couples - Confirmed reviews ALL

Staff was friendly and professional. Rooms were cramped and walls were thin. Overpriced for amenities & location. You would do your guests a service by installing several wall hooks for clothing / purses / jackets. Thin walls; we could hear the music from next door being played at midnight, had to call the front desk and let them know.

Dear Madame or Sir, Thank you for taking the time to tell us about your experience at the ibis budget Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Pinto Assistant Manager

Good stay

Customer review rating 5.0/5

Thamires A. Solo - Confirmed reviews ALL

Breakfast was great, lot of options!!

Dear THAMIRES A., We very much appreciate your comments regarding your stay at the ibis budget Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Pinto Assistant Manager

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Other web-users rate our hotel

  • 208 reviews 8.9/10 Location
  • 363 reviews 5.9/10 Room
  • 387 reviews 9.8/10 Service
  • 10 reviews 7.6/10 WiFi
  • 269 reviews 9/10 Breakfast
  • 171 reviews 7.6/10 Cleanliness
  • 155 reviews 8.8/10 Value

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