Mercure Porto Centro Santa Catarina 4 stars

Customer review rating (ALL Rating) 4.6/5 1,367 reviews

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Mercure Porto Centro Santa Catarina - Image 1
Mercure Porto Centro Santa Catarina - Image 2
Mercure Porto Centro Santa Catarina - Image 3
Mercure Porto Centro Santa Catarina - Image 4
Praca da Batalha 116, RNET No. 3244, 4049-028 PORTO, Portugal

Description

Hotel extras

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with a view over the city.

  • Restaurant with Portuguese and Mediterranean flavors

Our accommodation(s)

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Hotel location

Mercure Porto Centro Santa Catarina

Praca da Batalha 116, RNET No. 3244
4049-028 PORTO
Portugal

GPS:41.145367, -8.607568

Telephone
+351 22 204 3300

Calls to a national
fixed network

Fax +351 22 204 3499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,367 reviews

TripAdvisor Rating  4.1/5  1,288 reviews

Certificate of excellence 2025

Nearly There Hotel

TripAdvisor rating 4.0/5

Trip778399 TripAdvisor review

The Mercure Porto Santa Catarina is facing the Church of Saint Ildefonso Porto with a market outside the hotel selling tourist stuff. It is 5 minutes from the Majestic Cafe and the busy shopping area of R. de Santa Catarina. It is also a 6 minute walk from the Casa Das Maquinas entrance for the Funicular Dos Guindais which takes you straight to the Casa da Ribeira, a lovely tourist area to get boat trips down the Douro River. The hotel is lovely, all the staff are very good and friendly. The breakfast is really good. Bacon, eggs, sausage with a large selection of breads, yogurts, honey, seeds, dried fruit and plenty of fresh fruit, local corn flakes and coco pops and Gronola. Fruit juices, coffees with pastries, ham and cheeses galore which was impossible to try everything. Rooms very clean and tidy, we were on the 4th floor and the room had a fridge and a bath and a good TV (only SKY TV news - BBC News - CNN News as English speaking channels) . We had a firestick so our Netflix account kept us entertained at night. Reception staff were fantastic especially Daniella who printed off our Ryanair Flight boarding passes so quickly and shared her charm with great conversation. Overall location great, area of hotel really good, rooms clean and tidy with fridge and TV and good beds. It doesn`t get a 5 out of 5 because of the inconsistency of the housekeeping, not tidying the room daily keeps the review to a 4 out of 5. Also we ate in the hotel for dinner and ordered only to be told some 25 minutes later that they didn`t have what we ordered so after some negotiations we found something we would like, another 20 minutes later we got our dinners which were fine after a long wait. We received a free dessert as an apology which was ok. We slept well on the 4th floor with no noise at night. We had no problems with the lifts up and down. The BOLT Taxi`s are really cheap so don`t get a Metro from the airport. I hope this has been helpful as it is honest and factual.

Customer review rating 3.5/5

Susan D. Couples - Confirmed reviews ALL

We stayed for 8 nights. Overall, we were pleased with our room, but there are a few things that would have made our stay more comfortable: 1. Adequate bedside table space - for a book, bottle of water and phone. There was a narrow shelf on the left side, and only a very small, unstable wicker table on the right side. 2. More storage space in the bathroom - there were no shelves to put our toiletry bags. We had to put the tissue box and decorative plant on the floor under the sink to give ourselves working space around the sink. 3. Full shower door - it was a half door, which did not do a good job of keeping the shower spray inside the tub. As a result, the floor outside the shower got flooded.

Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro

Customer review rating 5.0/5

Ha R. J. Solo - Confirmed reviews ALL

My experience at Mercure was one of the best experiences I've had at any hotel in the world. The hotel itself was fantastic, but the staff were incredible. I felt valued as a Platinum member, and the hotel was accommodating of my needs. The view from the signature room was awesome, and I would love to return to this hotel!

Customer review rating 5.0/5

Claude D. Friends - Confirmed reviews ALL

Hôtel très bien situé . Tout se fait à pied au départ de l'hôtel, hôtel confortable, super petit déjeuner varié , personnel accueillant et efficace Si je reviens à Porto....je n'hésiterai pas à y revenir ...

Madame, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, nos salutations distinguées. Rosa Novais Mercure Porto Centro Santa Catarina

Customer review rating 4.5/5

Markus F. Couples - Confirmed reviews ALL

Wir waren schon oft in diesem Hotel und kommen immer gern wieder. Die Lage ist ideal, die Ausstattung des Hotels entspricht unseren Erwartungen und die Mitarbeiter sind sehr freundlich und hilfsbereit. Mit dem Frühstück sind wir grundsätzlich zufrieden, wobei die Auswahl und Abwechslung, bis auf die tolle Brotauswahl, vielfältiger sein dürfte. Einziger Kritikpunkt ist die Preisentwicklung; sie geht in eine Richtung, die nur noch schwer zu akzeptieren ist.

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Other web-users rate our hotel

  • 1,018 reviews 9.3/10 Location
  • 1,016 reviews 7.4/10 Room
  • 1,166 reviews 9.3/10 Service
  • 13 reviews 8.2/10 WiFi
  • 587 reviews 9/10 Breakfast
  • 518 reviews 5.6/10 Comfort
  • 304 reviews 8.8/10 Cleanliness
  • 8 reviews 0.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.