Good location, friendly and helpful staff, great breakfast

We had a great time in Mercure Porto Centro Santa Catarina. The breakfast was excellent and very varied. The room was very good and comfortable.

The place is very good and the crow was very kind.

We stade in the suite a 3 of as Tge room is cleen and big The mini bar is free Nice veue form thw windo Food for brakfest is very good and tasty The veue from it to the city is xtraordenry All the staf wehr very good and halpful I hgily rcomend this hotel

The hotel over All in GREAT location, nice room very clean and bathroom big very clean too. The reception staff and restaurant are amazing, friendly and helpful.

I had a perfect experience with hotel Mercure, I was upgraded and found the room very modern and functional

We enjoyed our stay at the Mercure Porto! Great large suite at the top floor with marvelous view of the city from the big terrace.

Great central location in the city. Comfortable room. Delicious and varied hot and cold breakfeast options. Restaurant options available to dinner as well. The only issue was no AC in the room in March and with rain and wind it was tough to keep the window open enough to cool the room down and closed enough not to wet the room.

Great hotel, staff was great, especially the front desk lady (sorry, I forgot her name). Also the rooms are great, bathrooms good and great breakfast.

my first time to stay at mercure porto centro santa catarina. normally when i stay in porto i choose other accor group hotel which is outside of city center but this time since wanted to see the city a little bit decided to stay here and very happy about it. room and bathroom is very goods, also the breakfast with many local specilities. very satisfied about this stay.

We reserved 3 months ahead but when checking in we got the worst room on the block as a Platinum member. Found out the checking-in girl did not know anything and when we went back to the counter another girl fixed it She gave us a room at the end of the corridor same size but many windows thats all we wanted The breakfast was great in a pleasant atmosphere with a very helpfull and friendly staff Also the roof terrace was a pleasant experience and frienly staff as well,we come back

Friendly and comfortable place, very close to all significant points, all on foot, ideal for learning Porty! Traditionally good breakfast, easy check in and check out. Good idea to have scale at the lobby. Little bit noisy at night - poor isolation.

Awesome hotel, with view of Porto. Just uphill from Sao Bento Train Station, it was easy to get to. Great place to tour Porto on foot from, everything is walkable. The Mercure Hotel had great breakfast, greatly decorated. The restaurant had a Bicycle theme, awesome dinner, and great layout for breakfast..

Great hotel! Staff were friendly, helpful and courteous, rooms were spacious and clean and the food was very good. The location is convenient to many of the city's attractions. Would recommend this hotel.

Will begin with the positives. Good location and nicely renovated lobby and restaurant bar area. Issues began on day one, when we checked into our room, and the wooden shutters of our room wouldn't shut, meaning light would get through. Moved to another room, which turned out to much smaller, but at least the shutters worked. Went sightseeing the next day, and returned to find that housekeeping had placed mine and my partner's toiletry bags in the bidet, including one of our toothbrushes which was touching the porcelain. Revolting. Went back to reception, who offered to change our room again. Seemed like an odd response, given one could only assume that housekeeping services service all rooms in the hotel. Were provided with dental kits and told to speak to the hotel manager the following day. Instead, decided to send an email to the hotel management immediately. Then at 11:15pm once we were in bed, received a knock on the door with free pastries. Bit late? All in all, I wouldn't bare to stay here again. It was extremely disappointing. Plenty of other options nearby, like the NH hotel across the street.