Mercure Porto Centro Santa Catarina 4 stars

Customer review rating (ALL Rating) 4.6/5 1,447 reviews

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Mercure Porto Centro Santa Catarina - Image 1
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Mercure Porto Centro Santa Catarina - Image 3
Mercure Porto Centro Santa Catarina - Image 4
Praca da Batalha 116, 4049-028 PORTO, Portugal

Description

Hotel extras

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with a view over the city.

  • Restaurant with Portuguese and Mediterranean flavors

Our accommodation(s)

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Hotel location

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugal

GPS:41.145367, -8.607568

Telephone
+351 22 204 3300

Calls to a national
fixed network

Fax +351 22 204 3499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,447 reviews

TripAdvisor Rating  4.0/5  1,269 reviews

Certificate of excellence 2024

Very centrally located, team was extremely nice

Customer review rating 4.5/5

Naderia W. Friends - Confirmed reviews ALL

I arrived early and Selma was able to check me in early which was great after the long flight. Check in was super smooth, and the room was clean and comfortable. Joseph on the bar team was extremely personable and we had great conversation. The only dings that I experienced was one morning there was no hot water, but a minor inconvenience the hotel had it up and running a few hours later, and there was a power outage for a few hours one day… but again a very mild inconvenience. I would absolutely stay here again, the location and price couldn’t be beat. And it is a very short walk to the train station and very close to the metro.

Dear Guest, Thank you for the great review of our hotel! We appreciate your understanding regarding the technical problems that occurred. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Friendly staff.

Customer review rating 4.0/5

Paul H. Couples - Confirmed reviews ALL

We stayed for three nights. Clean comfortable room, very helpful cleaner. Had breakfast on two mornings. First was fine sadly second was not so good. Hot food was just about warm. A shame really as everything else was fine. All the staff were helpful and friendly. Good location to walk about the City. Would return to this hotel again.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Well located and nice stay

Customer review rating 4.0/5

Joe Couples - Confirmed reviews ALL

We couldn’t have asked for more. The staff was super friendly, the location was great and the room was super clean.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

An unpleasant experience

TripAdvisor rating 2.0/5

AnneGeoff TripAdvisor review

We arrived at this hotel in the evening only to find that our room was like a sauna. The controls in our room did not alter the temperature. We advised the night manager of our problem but he was not interested in helping us. He resumed typing on his laptop and then served another customer. When I asked him to do something about our room, he became quite aggressive. He eventually asked another staff member to change the temperature so that rooms would be on cooling instead of heating. It was a very unpleasant experience, the night manager was rude and not customer focussed. The hotel needs to upgrade its air-conditioning so that the temperature in the rooms can be controlled by the customers. We would never return to this hotel.

Well located. Very good service. Clean.

Customer review rating 5.0/5

Leticia O. F. Families - Confirmed reviews ALL

See above

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

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Other web-users rate our hotel

  • 1,037 reviews 9.2/10 Location
  • 1,041 reviews 7.3/10 Room
  • 1,143 reviews 9.4/10 Service
  • 10 reviews 8.3/10 WiFi
  • 617 reviews 8.7/10 Breakfast
  • 546 reviews 5.7/10 Comfort
  • 322 reviews 8.5/10 Cleanliness
  • 5 reviews 1.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.