Mercure Porto Centro Hotel 4 stars

Almost every little thing was perfect here. The location wonderful, the staff well-mannered and unassuming, the food quality really good (especially pastries.... yum!). I got everything I wanted from this stay.

We enjoyed our stay in the hotel very much - safe and convenient location, large, clean, quiet room with comfortable bed and enough amenities, helpful, courteous staff, good variety at the breakfast buffet, well-decorated interior.

VERY Nice

Very good location. Good breakfast. Good price.

Very helpful staff and comfortable stay

Had a pleasant stay. Room was comfortable. Friendly and knowledgeable staff. Good location within walking distance of many areas of Porto. No view from the room. Amenity most missed was the lack of a gym.

We thoroughly enjoyed our stay at the Mercure. It boasts helpful, courteous staff, clean, spacious rooms and tasty food, and is located conveniently within walking distance of the city's sights and points of attraction.

Great hotel! Staff were friendly, helpful and courteous, rooms were spacious and clean and the food was very good. The location is convenient to many of the city's attractions. Would recommend this hotel.

We really enjoyed staying at your hotel. Our visit was made near perfect by the incredible friendliness, politeness and professionalism of your staff. We would particularly wish to thank Mariana for all she did for us.

Will begin with the positives. Good location and nicely renovated lobby and restaurant bar area. Issues began on day one, when we checked into our room, and the wooden shutters of our room wouldn't shut, meaning light would get through. Moved to another room, which turned out to much smaller, but at least the shutters worked. Went sightseeing the next day, and returned to find that housekeeping had placed mine and my partner's toiletry bags in the bidet, including one of our toothbrushes which was touching the porcelain. Revolting. Went back to reception, who offered to change our room again. Seemed like an odd response, given one could only assume that housekeeping services service all rooms in the hotel. Were provided with dental kits and told to speak to the hotel manager the following day. Instead, decided to send an email to the hotel management immediately. Then at 11:15pm once we were in bed, received a knock on the door with free pastries. Bit late? All in all, I wouldn't bare to stay here again. It was extremely disappointing. Plenty of other options nearby, like the NH hotel across the street.

Great location, warm welcome and comfortable stay. Breakfast was very good

Comfortable hotel where you can walk to most things. Nice bar area but food options are limited for eating in the hotel. Rooms are a decent size, some maybe all with a bath in the bathroom. Staff were helpful.

Great location right in the centre of the city and only a 15 minute walk to the river. Despite its central location it was very quiet and had peaceful nights’ sleep. Friendly staff, clean and tidy and decent bar. Be sure to check out the roof garden.

The experience did not start well. Room 314 was inadequate and had no water to start with so after one night we were moved to 424, a much better room. Two shortcomings: I found my bed and pillow dreadfully hard and uncomfortable, and the fancy, modern, drinks machine was useless. On the plus side, the room was clean with a good bathroom, and quiet. We had dealings with a delightful young woman from housekeeping - called Tània, I believe. We found the breakfasts excellent but didn’t use other catering facilities.

The hotel is located in the city and in close proximity to shopping along a pedestrian street, It was the weekend for the college student to participate in fall rituals which caused some streets to be blocked. Parking for the hotel was limited but they did accommodate our van. Rooms were acceptable and we enjoyed our stay.