Mercure Porto Centro Santa Catarina 4 stars

Customer review rating (ALL Rating) 4.6/5 1,229 reviews

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Description

Hotel extras

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with a view over the city.

  • Restaurant with Portuguese and Mediterranean flavors

Our accommodation(s)

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Hotel location

Mercure Porto Centro Santa Catarina

Praca da Batalha 116, RNET No. 3244
4049-028 PORTO
Portugal

GPS:41.145367, -8.607568

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,229 reviews

Customer review rating 4.5/5

Jouko S. Couples - Confirmed reviews ALL

Well located and nice breakfast. Cooling was not that efficient.

Dear Guest, Thank you for your positive feedback regarding our location and breakfast offerings. I appreciate your comments about the cooling system and will ensure your concerns are noted for future improvements. Best regards, Rosa Novais Mercure Porto Centro Santa Catarina

Customer review rating 4.0/5

Wanidevita G. Families - Confirmed reviews ALL

well located near to the old city.

Dear Guest, Thank you for your kind words regarding our location. We are pleased to hear that you appreciated our proximity to the old city. It is our aim to provide guests with a convenient and enjoyable stay. Sincerely, Rosa Novais Mercure Porto Centro Santa Catarina

Customer review rating 4.5/5

Christina B. Couples - Confirmed reviews ALL

We stayed at your hotel for five nights in February. The highlight was most definitely the staff, both in reception and inn the restaurant/bar area. They exceeded our expectations in every possible way. They were exceptionally friendly and polite, looked up and greeted us each time we came in, and handled any request quickly and with a positive attitude. We loved just hanging out at A Bicicleta after our activities each day. The staff there took great care of us, made us feel we were welcome, and took the time to chat with us. They became our short-term friends! As for the accommodations, they were clean and basically average when it came to amenities. My only suggestion is to do something about the mattresses. Everyone in our tour group found them to be very firm and generally uncomfortable.

Dear Guest, Thank you for taking the time to share your experience at Mercure Porto Centro Santa Catarina. We are delighted to hear that our staff made such a positive impression during your stay. Their dedication to providing exceptional service is indeed a cornerstone of our hospitality, and it is gratifying to know they exceeded your expectations. We appreciate your feedback regarding the accommodations, particularly concerning the mattresses. While we strive to provide a comfortable environment for our guests, we understand that mattress firmness can vary in preference. Your comments will be taken into account as we continually assess our guest experience. Thank you once again for your kind words and constructive suggestions. We hope to welcome you back in the future for another enjoyable stay. Rosa Novais Mercure Porto Centro Santa Catarina

Customer review rating 4.5/5

Ergan D. Families - Confirmed reviews ALL

Very friendly staff. Great location. Good breakfast.

Dear Guest, Thank you for your kind words regarding our central location, friendly staff, and breakfast offerings. We are delighted you enjoyed your stay and appreciate your feedback, which motivates us to continuously enhance our services. Best regards, Bruno Marques Mercure Porto Centro Santa Catarina

Customer review rating 5.0/5

Nawel B. Business - Confirmed reviews ALL

We had a great stay, the staff were incredibly welcoming and attentive, the breakfast was very good, and the room was spotless.

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that our staff made you feel welcome and that you enjoyed the breakfast and the cleanliness of your room. Your feedback is greatly appreciated. Best regards, Filipa Pereira Mercure Porto Centro Santa Catarina

Other web-users rate our hotel

  • 937 reviews 9.4/10 Location
  • 936 reviews 7.2/10 Room
  • 1,086 reviews 9.4/10 Service
  • 12 reviews 8.7/10 WiFi
  • 483 reviews 8.8/10 Breakfast
  • 473 reviews 5.6/10 Comfort
  • 307 reviews 8.8/10 Cleanliness
  • 230 reviews 8.2/10 Food

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