ibis Styles Lisboa Centro Marquês de Pombal 3 stars

Customer review rating (ALL Rating) 4.5/5 1,477 reviews

Best price
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Avenida Fontes Pereira De Melo, No 5, RNT : 277, 1069114 LISBON, Portugal

Description

Hotel extras

  • 850 meters from Historic Center

  • Free Wifi and satellite channels

  • 200 meters from Avenida da Liberdade.

  • 100 meters to the Marquês de Pombal metro station.

  • Pets not allowed.

Our accommodation(s)

Hotel location

ibis Styles Lisboa Centro Marquês de Pombal

Avenida Fontes Pereira De Melo, No 5, RNT : 277
1069114 LISBON
Portugal

GPS:38.727905, -9.148788

Telephone
+351 21 350 3900

Calls to a national
fixed network

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

RESTAURANT

The hotel restaurant is quiet, modern and inviting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,477 reviews

TripAdvisor Rating  4.0/5  548 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Radu T. Solo - Confirmed reviews ALL

Room was nice and staff friendly. Negatives: - the card payment trick, when I chose to pay in EUR on the POS but I ended up charged in PLN with a 5% markup. You should not allow this to happen. At the very least, you should have your staff handhold customers when navigating the menu of this Portuguese POS trick. - I was in room 506 and I could hear everything from a nearby room, including the heavy breathing (not even snoring!) of a person sleeping there. The neighbours woke me up one night simply by talking. Either the wall is too thin or there is something wrong about the ventilation ducts or perhaps there was another reason but, again, I could hear literally everything.

Dear Radu, Thank you very much for sharing your detailed feedback. We truly appreciate the time you took to describe your experience. Regarding the payment situation, we would like to clarify that the choice of currency at the POS terminal is always made by the guest, and any additional fees or exchange rate differences are applied exclusively by the banks or card providers. The hotel does not receive any commission from these transactions, nor do we have the ability to modify or influence the rates charged. Still, we understand how inconvenient this can feel, and we will reinforce with our team the importance of clearly assisting guests during this process whenever necessary. Concerning the noise from the neighbouring room, we are sincerely sorry for the disturbance. This is certainly not the experience we wish to offer. We will share your comments with our maintenance team to verify whether any technical issue—such as ventilation ducts—may have contributed to this situation, and we will continue working to improve the overall sound insulation of our rooms. We truly appreciate your constructive comments, as they help us to improve every day. Kind regards,

Customer review rating 5.0/5

Hermine T. Families - Confirmed reviews ALL

From checkin to checkout, everything was great. Employees at the desk are full of smiles and efficient. The room was clean, bed and pillows were very comfortable. I loved having big windows that open. Great value for money, superb location near many bus lines and metro. Will definitely return on my next Lisbon trip.

Customer review rating 2.0/5

Tushar K. B. Couples - Confirmed reviews ALL

I recently stayed at the ibis Lisbon and overall had a good experience, though there were a few drawbacks. The room was clean but quite small for the price we paid, which was a bit disappointing. It also lacked some basic amenities—there was no electric kettle or any way to prepare a hot drink in the room, which would have been appreciated. That said, the staff were excellent. Everyone we interacted with was friendly, attentive, and genuinely helpful, which made our stay much more pleasant. With a few improvements to the room amenities, this could be an even better place to stay.

Customer review rating 4.0/5

Steven D. A. Couples - Confirmed reviews ALL

This was a nice, clean hotel in a decent location. The breakfast included had a great selection of items and the staff were helpful and the rooms were very clean. Overall a good stay.

Customer review rating 2.5/5

Marianne F. L. Business - Confirmed reviews ALL

You heard the guest in the next door room breath.

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Other web-users rate our hotel

  • 1,818 reviews 9.3/10 Location
  • 1,996 reviews 7.3/10 Room
  • 1,827 reviews 9.4/10 Service
  • 28 reviews 7.4/10 WiFi
  • 1,305 reviews 8.8/10 Breakfast
  • 856 reviews 8.8/10 Cleanliness

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Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.