ibis Styles Lisboa Centro Marquês de Pombal

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ibis Styles Lisboa Centro Marquês de Pombal 3 stars

Customer review rating (ALL Rating) 4.3/5 849 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Hotel opened in 2019

  • Free Wifi and satellite channels

  • 300 meters from Avenida da Liberdade

  • 100 meters from Av. da Liberdade metro station

  • Pets not allowed.

Hotel location

ibis Styles Lisboa Centro Marquês de Pombal

Avenida Fontes Pereira De Melo, No 5, RNT : 277
1069114 LISBON
Portugal

  • MARQUES DE POMBAL:  712 723 732 748 MARQUES POMBAL

  • PARQUE:  AZUL PARQUE

  • By plane

    HUMBERTO DELGADO At 6km / 3.73 miles

  • By plane

    PAM At 6km / 3.73 miles

  • By car

    A2 MARQUES DE POMB At 4.2km / 2.61 miles

  • By train

    MARQUES DO POMBAL At 0.1km / 0.06 miles

  • By train

    ROSSIO At 1km / 0.62 miles

GPS:38.727905, -9.148788

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

RESTAURANT

The hotel restaurant is quiet, modern and inviting.

Our accommodation(s)

Comfortable, modern and well located, the rooms are equipped with everything you need for a perfect stay in Lisbon. All rooms have a safe, free Wifi, bathroom, 43" TV and satellite channels.

Our guest reviews

Our guest reviews for
ibis Styles Lisboa Centro Marquês de Pombal

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  849 reviews

TripAdvisor Rating  4.0/5  406 reviews

Great location

Customer review rating 4.0/5

Lorraine R. Friends - Confirmed reviews ALL

Wonderful location . Easy access to sightseeing buses and attractions Friendly and helpful front of house staff. Excellent housekeeping team Nice room 208 . Main problem leaving the curtains open means people from the high rise office block are able to peer into room. Lack of privacy.

Very well located

Customer review rating 4.0/5

Hans M. Couples - Confirmed reviews ALL

Nice room and friendly staff. Great breakfast

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel is clean and conveniently located near the metro station. However the policy regarding the cancelation refund is not acceptable, and when checking in I was incorrectly informed about the breakfast availability in my reservation.

Dear Andrzej Ryszard K., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes GM

Good location, comfortable rooms, friendly staff

Customer review rating 4.0/5

Judy Couples - Confirmed reviews ALL

We were very happy with our stay with quick and efficient service until we got to the Members' complimentary drink. Token stated refreshing drink at the bar, but the only drink the bar tender would serve us was Heineken. There was no other option for a house wine, or anything else. My partner had two beers and I had none! At the end of our otherwise great trip to Lisbon, this was disappointing.

Good stay, good position, good value.

Customer review rating 4.0/5

Leonard K. Friends - Confirmed reviews ALL

I was given Room 1109 though the balcony in this room was much smaller than indicated in my booking confirmation. This was disappointing as I was anticipating that this would compensate for the smaller size of the room. Otherwise, room and bathroom were spotlessly clean. Overall, good stay and good value.

Meh

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Meh hotel. If feels like a "let's convert an Ibis into an ibis styles for 100 euro and charge double for the rooms". Rooms are tired and the pricing is astonishing, center of New York worthy. With a gold card I was entitled to a drink so I asked for a wine. Nope, no wine, just beer. So I choose a beer. Nope, too expensive, get a cheaper beer. So I took the cheapest there was, from tap. Got half a glass. Breakfast has nothing warm, only the cheapest, single type of cheese (a block of gouda), the cheapest, single type of cold-cuts (Aldi's salami) and the cheapest, single type of cake (soul-less chocolate cake). In the evening there is a single person running the bar, the restaurant, washing the dishes and working as a waiter. If they're preparing a pizza, you'll be waiting 20 minutes for a glass of water. Shameful penny-clenching from the management. Shame, shame, shame.

Dear Eleni Aikaterini M., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes GM

Staff were more than happy to accommodate

Customer review rating 5.0/5

Derrick O. S. Couples - Confirmed reviews ALL

Check in is at 2 but I went at 12 to see if they could check in early lol they were happy to help me . The staff were friendly always a smile very apologetic if I was waiting for breakfast check in even though it was only 10 sec wait no real need to apologise . Had bought dinner one night and the bar man was friendly and helpful ( only wish ye served ciders like some places in Lisbon ) . On check out the staff accommodated us with minding our bags for a few hours so we didn’t have to drag them around the city will definitely stay in another ibis based on this stay

Dear Derrick We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Great stay

Customer review rating 5.0/5

John Couples - Confirmed reviews ALL

Wonderful hotel in the heart of the city.

Dear Areewan T., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Obrigado :-) https://g.page/r/Ce7rKnSjuuxdEAE Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

AMAZING

Customer review rating 5.0/5

Patrick Friends - Confirmed reviews ALL

The best hotel and nicest staff I’ve ever had - Inês was especially friendly and kind, her recommendations were fantastic and she was incredibly fun and had a great energy.

Dear Jamie B., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes General Manager

Nice stay

Customer review rating 3.0/5

Fabio Couples - Confirmed reviews ALL

Nice stay, the hotel is easy to access by metro, cleanliness in the room was very good and nice staff overall. I just have to mention that selecting a room that the window is to an indoor patio, facing another building few meter away for a very frequent ALL Member was a complete careless and that’s the reason I would not chose this hotel again for my next stay in Lisbon.

Dear Katrin B., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes GM

Good value for money.

Customer review rating 4.0/5

Nico Business - Confirmed reviews ALL

I stayed at the Ibis hotel to attend an Infectious disease conference in Lisbon. The hotel is well located, only 15 minutes from the airport and not far from the city center. The hotel can also be easily reached by Metro (very low costs!). I enjoyed my stay. The hotel offers a nice breakfast and the Ibis team is very customer friendly.

Dear Nicolaas A., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Marquês de Pombal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Lopes GM

Customer review rating 3.0/5

Cjaroon Couples - Confirmed reviews ALL

Location is close to metro lines. Room is clean but quite still a lot of street noise. We have requested for quiet room but staff didnot care about it. The outside window is the advertising green logo lighting ,so it was disturbed our sleep.

Dear Alexander Maria V., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes General Manager

Central but noisy

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Looks like a repurposed office building and has the soundproofing of an office not an hotel. Very loud road noise at night.

Dear B., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Marquês de Pombal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paulo Lopes General Manager

ESTANCIA AGRADABLE

Customer review rating 5.0/5

Ana Families - Confirmed reviews ALL

EXCELENTE SERVICIO

Comfortable stay

Customer review rating 4.5/5

Hally Solo - Confirmed reviews ALL

Pros - clean and comfortable room - convenient location - facilities well-maintained Cons - low hot water pressure - poor soundproof with other rooms - monotonic breakfast - luggage storage room with no elevator access

Good stay overall

Customer review rating 3.5/5

Lst Families - Confirmed reviews ALL

The room itself was clean and the cleaning staff very pleasant. The location was good and having the nearby parking worked well for us. We were disappointed by the rather unfriendly reception when we arrived, as well as the response of, “there is nothing that can be done”, when I inquired about the terrible smell of plumbing in the bathroom, which we put up with for our stay since we paid upon arrival, otherwise I would have considere leaving.

Well located, good stay, clean

Customer review rating 4.5/5

Federica Couples - Confirmed reviews ALL

The hotel is located in the best spot in Lisbon, not too far from the city centre and close to different metro and bus stations to be able to transit to further areas. The room was clean and we appreciated having windows that could be entirely opened. It’s just unfortunate that the bathroom didn’t have a fan. The wifi always worked with no problem. The hotel staff was courteous. We didn’t use the hotel restaurant during our stay.

Great location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Lovely stay. Friendly staff. Extremely comfortable bed. Clean. Good location- close to transport. Only negative is you can hear EVERYTHING through the walls.

Can't sleep/rest well in this hotel.

TripAdvisor rating 1.0/5

Manu M TripAdvisor review

This is our 2nd time returning to this hotel but never again. The safe in the room not working upon check in. Informed the reception and they said will sent someone to fix it. When we return to the room on the 1st night the safe is still not fix. It's locked by the previous guest. Then we inform the reception again on the 2nd day and it's still not fix when we get back to the hotel in the evening. So we gave up. The hotel has no A/C and only blowing very hot air into the small room. The small room can be easily turned into a sauna. We paid more to have a room with a balcony as we had a big balcony from our previous stay and this time it's a super small balcony that fits almost only 1 person. So disappointed with this hotel and will never return again.

Great location, small rooms

TripAdvisor rating 4.0/5

Mehdi Z TripAdvisor review

The local is really good, in the heart of Lisbon with easy access to almost anything you need. Howey, rooms are very small with basic beds and amenities. There's no coffee machine in the room. Even though I paid for their best room, there was nothing special about it.

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