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ibis Styles Lisboa Centro Liberdade NE Hotel 3 stars

Customer review rating 4.4/5 4,519 reviews

ALLSAFE approved hotel

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ibis Styles Lisboa Centro Liberdade NE
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+ 12 Services

Hotel extras

  • Free Wi-Fi

  • 400 meters from Avenida da Liberdade

  • 500 meters to Marquês de Pombal metro station

  • 24-hour reception and bar

  • Parking available

Hotel location

ibis Styles Lisboa Centro Liberdade NE

Duque De Loule N 73
Nº de Registo:313
1050088 lisboa
portugal

Tel: +351213194000

Fax: (+351)213557596


Check-in from 14h00

Check out up to 12h00

  • TERMINAL :  SEVERAL ARCO CEGO

  • METRO :  AZUL MARQUES POMBAL

  • By plane

    PORTELA LISBOA At 7.5km / 4.66 miles

  • By train

    SANTA APOLONIA At 7km / 4.35 miles

GPS :38.727135, -9.146098

Hotel services

IBIS MENU Non contractual photo

The bar is peaceful, modern and comfortable: the ideal place to unwind after a busy day

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 98 rooms
    • No room for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 98 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Spanish
    • English
    • Portuguese
    • Italian
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
Access to property
  • Ibis Styles Additional charge
    • Near the property
    • 15 parking spaces
    • Public
    • Parking opened 24/7
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

Comfortable, modern and well located. The rooms at the ibis Styles Lisboa Centro Liberdade NE Hotel have everything you need to enjoy a perfect stay. Possibility of adjoining rooms for families. Rest in our warm beds while watching the best channels on an LCD TV or relax with the WiFi available in all rooms. Take a relaxing bath in our practical bathrooms at the end of a long day of adventures.

Our guest reviews for
ibis Styles Lisboa Centro Liberdade NE

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,519 reviews

TripAdvisor Rating 4.0/5

1,203 reviews

Not what we expected

TripAdvisor rating 3.0/5

squibbfamily 19/10/2021 TripAdvisor review

I feel I should say now that we will not be booking again at this hotel. We will book at Ibis again, but not at this particular hotel. Ibis have always been quite reasonable places to stay before. There are a couple of reasons for this beginning with the car parking situation. I must have mis-read the website but I had understood that the hotel had parking. They do not. So upon arrival I had to drive the local city centre streets looking for a spot to park. Then my wife and I had to drag our cases to the hotel. I was told at reception that if i was at reception early next morning I could get a spot at an adjacent, independent, car park. This did happen. The next surprise was the restaurant. We went in at 19h50 and found it quite deserted. A young lady appeared and was able to give us a menu. We sat and waited for 40 minutes, during which time another couple appeared, before we saw a member of staff. After a exchange with him he took our order. We eventually had food before us after one hour and ten minutes. My wife's pizza was OK but my cheeseburger was uncooked and cold in the middle. I shared my wife's pizza. The restaurant was being run by one man who, despite running around and doing his best, was not able to deliver what I have found to be Ibis' normal standard of service. Breakfast service in the mornings was better, indeed quite normal, so no problems there. Our room was large and clean. But during what I understand was a recent refurbishment the hotel seems to have skimped on providing sound-proofed windows, so we spent the nights sleeping to the accompaniment of buses, sirens, car horns and late-night revellers. Talk about spoiling the ship for a ha'prth of tar........(look it up). The staff were helpful and apologetic. But not enough to entice us back.

Terrible front desk staff especially Jessica

Customer review rating 1.5/5

Jane L. Friends - 16/10/2021 Confirmed reviews ALL

Rude unprofessional and rude. Will never come back. No air conditioning

Dear Jane Elizabeth L., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. If possible, I would like you to tell me what happened with your arrival at our hotel, or with Jessica Or if you prefer, leave your contact and I'll call you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Great Room location, excellent service and cleainess

Customer review rating 4.5/5

Amedeo Couples - 11/10/2021 Confirmed reviews ALL

The stay has been relaxing and comfortable because of the type of room, the view and the staff professionalism, expecially the older guy woth some grey hair I dont remember the name.

Dear Francesca F., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Nice hotel, well located and very friendly staff

Customer review rating 4.5/5

Pirkko Couples - 11/10/2021 Confirmed reviews ALL

Suberb choice as usual - nice to come back!

Dear Pirkko Marita K., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Nice and easy stay

Customer review rating 5.0/5

Ditte Solo - 08/10/2021 Confirmed reviews ALL

The hotel is well located, easy access to public transport. Staff extremely nice and helpful. Breakfast is fresh and tasty. COVID related measures are comforting to make your travel safe.

Dear Edit Agnes N., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Well located but bad construction finishes

Customer review rating 3.0/5

Alexis Solo - 07/10/2021 Confirmed reviews ALL

Average experience with room size below expected and poor finishes.

Dear Alexis Ruben T., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Dog friendly

Customer review rating 4.5/5

Anonymous Friends - 01/10/2021 Confirmed reviews ALL

I chose the hotel because it allows us to bring the dog. Someone of the staff event gave us a bag with dog food.

Dear Mr S., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. but please, let us know whats happened during check in time so we can try to improve this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Simmer General Manager Ibis styles Lisboa centro Liberdade

Excellent location

Customer review rating 4.5/5

Valentina A. Friends - 30/09/2021 Confirmed reviews ALL

Friendly staff, very good breakfast

Dear Tatiana Gueorguiev A., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Great staff

Customer review rating 4.5/5

Joy Couples - 28/09/2021 Confirmed reviews ALL

Fantastic staff, from the front desk to the dinning room/bar staff..really enjoyed our stay.

Dear David W., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager

Nice hotel

Customer review rating 4.0/5

Lourdes L. Families - 19/09/2021 Confirmed reviews ALL

The hotel was very clean, excellent location. The staff was proffesional. Everything was perfect but I must say that I had an issue with printing the pax locator form. I understood I was not allowed to add your printer, that was fine, but I felt that there was no the above and beyond. I asked to the receptionist if she could do it for me, and I would be standing with her, and i was told no. This was an inconvenient because I had to cancel my tour in order to look for another place where they could help me. Apart from that all good. The lady at the restaurant during breakfast time, was a star.

Dear Samantha, Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations in some hotel departments, please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Excellent staff, great location, got an upgrade.

Customer review rating 5.0/5

Jb Solo - 17/09/2021 Confirmed reviews ALL

Excellent staff, great location, got an upgrade to a nice room with an awesome view.

Dear JAWHAR B., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again (because we already chatted by email today :)) for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias - DM

well located, super clean.

Customer review rating 4.5/5

Jcf Business - 14/09/2021 Confirmed reviews ALL

Great terrace with views, clean and trendy.

Dear Jean Charles F., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias - DM

Excellent location and fantastic views from the Suite

Customer review rating 4.0/5

Gregor C. Friends - 13/09/2021 Confirmed reviews ALL

We have never stayed at an Ibis Styles and were not sure what to expect. The Suite is great, good size lovely views.

Dear Juan Antonio G., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The suite where you stayed is the best room in the hotel, I love it :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias - DM

Well located, clean and friendly

Customer review rating 5.0/5

Happy O. T. R. Solo - 06/09/2021 Confirmed reviews ALL

The hotel room is clean and renovated, staff is friendly, location is great

Dear Ka Yee C., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlene Silva Reception/Reservations Department

Well located.

Customer review rating 3.0/5

Guilherme C. Couples - 25/08/2021 Confirmed reviews ALL

Average room, the shower was leaking into the bathroom, making a mess of floor the towel

Dear GUILHERME C. _GUILHERME, Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marlene Silva Reception/Reservations Department

First choice for any future trip in Lisbon

Customer review rating 5.0/5

Radu Couples - 24/08/2021 Confirmed reviews ALL

Very good location, in a central but quiet area of the city. Pretty large room, with a nice balcony, offering a beautiful view of the city. The room was modern and tastefully decorated, very clean, everything in very good condition and designed to provide a good experience. Overall, above the usual 3 star hotels. Definitely our first choice for the next trip to Lisbon.

Dear Radu O., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marlene Silva Reception/Reservations Department

Great place for 3 day visit in Lisbon

Customer review rating 4.5/5

Tracy Couples - 21/08/2021 Confirmed reviews ALL

Confortable and well located hotel for 3 day sightseeing visit to Lisbon

Dear L., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Obrigada! :-) Sincerely, Marlene Silva Reception/Reservations Department

Good Stay and well located

Customer review rating 5.0/5

Juan R. Families - 09/08/2021 Confirmed reviews ALL

Friendly staff. nice breakfast :)

Dear Laurent, We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marlene Silva reception/reservation department

average

TripAdvisor rating 3.0/5

gosia_e_c Family - 19/08/2020 TripAdvisor review

The hotel is ok, nothing special, fairly decent. Althoug I was quite unhappy with the situatio at the check-out. The day before, while checking-in I was informed by the reception staff that breakfast is included, while checking-out another reception guy said I had to pay for the breakfast. Very unproffesionsl and disappointing. They say one thing and next day it turns out not to be true.

A wonderful stay

TripAdvisor rating 5.0/5

7yearsriga Business - 04/12/2019 TripAdvisor review

We spent 5 nights here. The staff was friendly and accommodating. The location was great and close to everything we wanted. Our room was spacious, clean, and comfortable. We would have enjoyed some warm food at breakfast, but the choices were quite nice.

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