ibis Styles Lisboa Centro Liberdade NE

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ibis Styles Lisboa Centro Liberdade NE 3 stars

Customer review rating (ALL Rating) 4.6/5 683 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Free Wi-Fi

  • 400 meters from Avenida da Liberdade

  • 500 meters to Marquês de Pombal metro station

  • 24-hour reception and bar

  • Parking available

Hotel location

ibis Styles Lisboa Centro Liberdade NE

Duque De Loule N 73
1050088 LISBOA
Portugal

  • TERMINAL:  SEVERAL ARCO CEGO

  • METRO:  AZUL MARQUES POMBAL

  • By plane

    PORTELA LISBOA At 7.5km / 4.66 miles

  • By train

    SANTA APOLONIA At 7km / 4.35 miles

GPS:38.727135, -9.146098

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

IBIS MENU

The bar is peaceful, modern and comfortable: the ideal place to unwind after a busy day

Our accommodation(s)

Comfortable, modern and well located. The rooms at the ibis Styles Lisboa Centro Liberdade NE Hotel have everything you need to enjoy a perfect stay. Possibility of adjoining rooms for families. Rest in our warm beds while watching the best channels on an LCD TV or relax with the WiFi available in all rooms. Take a relaxing bath in our practical bathrooms at the end of a long day of adventures.

Our guest reviews

Our guest reviews for
ibis Styles Lisboa Centro Liberdade NE

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  683 reviews

TripAdvisor Rating  4.0/5  1,229 reviews

Certificate of excellence 2022

Simply excellent

Customer review rating 5.0/5

Iain Solo - Confirmed reviews ALL

This hotel is so well managed and organised, it feels like a family hotel. The staff are simply off the scale with regards customer service, warm, welcoming and working in unison. The result was not only a very relaxing and enjoyable stay but a memorable experience for which I am grateful for and look forward to returning very soon.

Dear Iain Frederick E., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your room, our service and team, we really work hard to provide you the best experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Simmer General Manager

Ok location, could have been better

Customer review rating 3.5/5

J Families - Confirmed reviews ALL

Hotel is located in a good area, easy to access the centre by metro or a 20-min walk. The rooms are new however the quality of the bedsheets and especially the towels, is quite poor. Cleaning was ok, but again could have been better. Found hairs on the bed sheets and in the shower wall, at eye level...breakfast was ok, lacking scrambled eggs and bacon in my view, and SUPER crowded, even in the early hours. The good thing is that they had dedicated tables for families during breakfast. The breakfast and restaurant staff were also very polite and professional.

Dear Marc E., Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. That's why we take your feedback very seriously and will take stock with the team in question to meet the standards we've set. We are glad that you enjoyed our location close to the city centre. We regret that the quality of towels and sheets were not up to your needs. All the trousseau we use in our hotel is provided by the parameters required by Accor. Regarding the cleaning of your room, we apologize as this type of defect in cleaning is not normal. We do not have scrambled eggs in our breakfast as it is continental only. And yes, we have a lot of movement, so we are careful to reserve the larger tables for families to reduce the inconvenience at the time of greater affluence. Thank you for recognizing the friendliness of our staff, it is always encouraging when our guests mention this aspect. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tânia Dias Duty Manager

Customer review rating 4.5/5

Perla Families - Confirmed reviews ALL

Maravilloso

Prezado Sra Perla, Obrigado por dedicar um tempo para compartilhar seu feedback, foi um prazer recebê-la em nosso hotel, ficamos muito felizes em saber que tudo correu bem e que apreciou nossos serviços e atendimento! Esperamos que em sua proxima visita a Lisboa nosso hotel seja novamente vossa escolha! com melhores cumprimentos, Equipe ibis styles Lisboa Centro Liberdade

Good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The room was clean and tidy, the staff was very helpful. Breakfast had a great selection.

Dear Mrs Almerinda, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep the good service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Simmer General Manager

Well located, efficient staff.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff are so nice and efficient.

Dear Lorena G., We warmly thank you for choosing the Ibis Styles Lisboa Centro Liberdade NE hotel for your stay in Lisbon, and we also take the opportunity to thank you for taking the time to share your experience. It is with great satisfaction that we found that she had a wonderful stay in our company and we are very pleased to know that she appreciated the friendly service provided by our employees. Thank you so much for her kind comment. We remain at your entire disposal. Sincerely, Tânia Dias Duty Manager Follow us on instagram @ibisstyleslisboaliberdade

Well located amazing food and lovely rooms

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

It’s a wonderful location and such a clean and tidy hotel. Lovely facilities and amazing breakfast options. Very helpful staff.

Dear Natalie Susan L., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your room, our service and team, we really work hard to provide you the best experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis styles Lisboa centro Liberdade team

Fab Stay

Customer review rating 5.0/5

Aadil Solo - Confirmed reviews ALL

Fantastic location and room. Friendly staff at both the reception and the restaurant. Check in and check out was quick and smooth. A special thanks to the lady at the bar at night on the 30th of March(unfortunately don't remember her name). But she did really anticipate my request for a wine glass when I bought a bottle from the bar for the room. Metro station is a couple of minutes away. The room was spotless, spacious and well set up. Loved the balcony and the view. Would definately stay here when in Lisbon.

Dear AADIL K., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are glad that you enjoyed your room, our service and team, we really work hard to provide you the best experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Simmer General Manager

triple room, 205, nice windows

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

triple room, 205, nice windows staff graciously stored our bikes overnight. bar staff graciously gave me hot water for tea outside of breakfast hours. hotel quite new, not run down. I didn't like: no scrambled eggs for breakfast,only hard boiled eggs, no enough hot foods for breakfast, nor syrup for pancakes.

Dear Mr John Lawrence, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Henrique Simmer General Manager

Good short stay

Customer review rating 4.0/5

Np Solo - Confirmed reviews ALL

Well located, good breakfast, very polite and helpful staff. Not sure about proper work of airconditioning, so just opened the window.

Dear Mrs Nathalia Plyka, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will double check the AC of your room, we really apologize for any setbacks. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Simmer General Manager

Friendly staff and great location for experiencing the city

Customer review rating 4.5/5

Antonio V. Solo - Confirmed reviews ALL

Really enjoyed my staff at the hotel thanks to all the staff who are like a family and make you feel like your at home. The hotel is in a perfect location to enjoy all the great city of Lisbon has to offer. The rooms are very comfortable and clean, great value for money with an excellent breakfast. I would highly recommend this to travellers who are either here to enjoy the city as well as business this charming little hotel is perfect for your needs.

Dear Antonio V., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. It's great to know that you loved your stay. In addition, a message of satisfaction from a recent guest is always a reward and encouragement for our team to continue to maintain our high standards. We already miss you all so much :) please come back soon... Kai sends you regards. We look forward to welcoming you back on future visits. Yours sincerely, Tânia Dias Accommodation Director

Clean, good location, excellent value

Customer review rating 5.0/5

Paul C. Couples - Confirmed reviews ALL

Great two night stay. Clean, good location, great value. Also allowed early check in! Great when you have arrived after an all night flight

Dear Paul We very much appreciate your comments regarding your stay at the Hotel Ibis Styles Lisboa Centro Liberdade NE. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day We look forward to welcoming you back on future visits. Sincerely, Tânia Dias Duty Manager

Very good stay & staff

Customer review rating 5.0/5

M. Families - Confirmed reviews ALL

A very good experience The staff is very professional I really appreciate!

Dear Mrs Julie M., We very much appreciate your comments regarding your stay with us, It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Henrique Simmer General Manager

Customer review rating 4.5/5

Roman Friends - Confirmed reviews ALL

Location: The hotel is located a short distance from the Marquês de Pombal metro station. Hotel: Staff were very friendly and helpful. The plane was delayed, the booking started from the next day. Thanks so much. Tea at the reception. Easy and quick check is and check out. Room: Comfortable and clean rooms. Large comfortable bed. Breakfast: I rate breakfast 9/10.

Dear Piotr K., We very much appreciate your comments regarding your stay at the Hotel Ibis Styles Lisboa Centro Liberdade NE. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Tânia Dias Duty Manager

Beautiful experience

Customer review rating 5.0/5

Fred C. Business - Confirmed reviews ALL

After multiple business stays since the beginning of the year, this is my all-time favourite Accor hotel. Visually surprising rooms where everything works (style-wise) and everything works. It lifts the spirits. Wonderful staff.

Dear Fred C., We very much appreciate your comments regarding your stay at the ibis Styles Lisboa Centro Liberdade NE. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope you're getting better from athlete's foot :( Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tânia Dias Duty Manager Follow us on instagram @ibisstyleslisboaliberdade

Not what we expected

TripAdvisor rating 3.0/5

squibbfamily TripAdvisor review

I feel I should say now that we will not be booking again at this hotel. We will book at Ibis again, but not at this particular hotel. Ibis have always been quite reasonable places to stay before. There are a couple of reasons for this beginning with the car parking situation. I must have mis-read the website but I had understood that the hotel had parking. They do not. So upon arrival I had to drive the local city centre streets looking for a spot to park. Then my wife and I had to drag our cases to the hotel. I was told at reception that if i was at reception early next morning I could get a spot at an adjacent, independent, car park. This did happen. The next surprise was the restaurant. We went in at 19h50 and found it quite deserted. A young lady appeared and was able to give us a menu. We sat and waited for 40 minutes, during which time another couple appeared, before we saw a member of staff. After a exchange with him he took our order. We eventually had food before us after one hour and ten minutes. My wife's pizza was OK but my cheeseburger was uncooked and cold in the middle. I shared my wife's pizza. The restaurant was being run by one man who, despite running around and doing his best, was not able to deliver what I have found to be Ibis' normal standard of service. Breakfast service in the mornings was better, indeed quite normal, so no problems there. Our room was large and clean. But during what I understand was a recent refurbishment the hotel seems to have skimped on providing sound-proofed windows, so we spent the nights sleeping to the accompaniment of buses, sirens, car horns and late-night revellers. Talk about spoiling the ship for a ha'prth of tar........(look it up). The staff were helpful and apologetic. But not enough to entice us back.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Lisboa Centro Liberdade NE. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Henrique Simmer General Manager

average

TripAdvisor rating 3.0/5

gosia_e_c Families - TripAdvisor review

The hotel is ok, nothing special, fairly decent. Althoug I was quite unhappy with the situatio at the check-out. The day before, while checking-in I was informed by the reception staff that breakfast is included, while checking-out another reception guy said I had to pay for the breakfast. Very unproffesionsl and disappointing. They say one thing and next day it turns out not to be true.

A wonderful stay

TripAdvisor rating 5.0/5

7yearsriga Business - TripAdvisor review

We spent 5 nights here. The staff was friendly and accommodating. The location was great and close to everything we wanted. Our room was spacious, clean, and comfortable. We would have enjoyed some warm food at breakfast, but the choices were quite nice.

Even Better than the last time

TripAdvisor rating 5.0/5

Fábio B Families - TripAdvisor review

As I said the first time, " I will be back again" and so I did. Regardless the range of hotel options I am glad to always look for availability at this particular Ibis. Lovely and polite staff, wonderful new breakfast and bar area,spotless clean, felt even more like at home. It was my mother in law`s first time in Lisbon and she loved the way she was treated. I will be back again and again. Thank you very much you guys a loyal customer. Fabio x

Very good hotel

TripAdvisor rating 4.0/5

danielalmelo Families - TripAdvisor review

I would mentioned the front desk service. The staff of that hotel was amazing. Great service, always going the extra mille. I'm really satisfied of my staying in the hotel and next time in Lisbon I'll for sure be there

Dear Daniela Many thanks for your kind words. I am very proud to hear that our team was amazing with you and that has made your stay. Make our guest happy is our goal and is really satisfatory to see that impact on you. We really hope to welcome you back in your next vist in our ibis Styles Lisboa Centro Liberdade NE, your Portuguese home. Kind regards Tânia Gandarinho

Good stay

TripAdvisor rating 4.0/5

Michał L Families - TripAdvisor review

We have a good stay but we were expecting more from Ibis Style. Breakfast was average you are getting better breakfast in Ibis red hotels. We were staying for 6 night and the bed sheets weren't changed even once.

Dear Go Many thanks for your feedback, is very important for us. I would like to take this opportunity to apologies for the situation of the bed not been changed during your stay. I will follow up on that. Regarding the breakfast I am sorry did not met your expectation, it is true that breakfast does change standards depending on the brand and country. We hope to welcome you back again. Best regards Tânia Gandarinho

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