It’s a wonderful location and such a clean and tidy hotel. Lovely facilities and amazing breakfast options. Very helpful staff.

Fantastic location and room. Friendly staff at both the reception and the restaurant. Check in and check out was quick and smooth. A special thanks to the lady at the bar at night on the 30th of March(unfortunately don't remember her name). But she did really anticipate my request for a wine glass when I bought a bottle from the bar for the room. Metro station is a couple of minutes away. The room was spotless, spacious and well set up. Loved the balcony and the view. Would definately stay here when in Lisbon.

triple room, 205, nice windows staff graciously stored our bikes overnight. bar staff graciously gave me hot water for tea outside of breakfast hours. hotel quite new, not run down. I didn't like: no scrambled eggs for breakfast,only hard boiled eggs, no enough hot foods for breakfast, nor syrup for pancakes.

Well located, good breakfast, very polite and helpful staff. Not sure about proper work of airconditioning, so just opened the window.

Really enjoyed my staff at the hotel thanks to all the staff who are like a family and make you feel like your at home. The hotel is in a perfect location to enjoy all the great city of Lisbon has to offer. The rooms are very comfortable and clean, great value for money with an excellent breakfast. I would highly recommend this to travellers who are either here to enjoy the city as well as business this charming little hotel is perfect for your needs.

Great two night stay. Clean, good location, great value. Also allowed early check in! Great when you have arrived after an all night flight

A very good experience The staff is very professional I really appreciate!

Location: The hotel is located a short distance from the Marquês de Pombal metro station. Hotel: Staff were very friendly and helpful. The plane was delayed, the booking started from the next day. Thanks so much. Tea at the reception. Easy and quick check is and check out. Room: Comfortable and clean rooms. Large comfortable bed. Breakfast: I rate breakfast 9/10.

After multiple business stays since the beginning of the year, this is my all-time favourite Accor hotel. Visually surprising rooms where everything works (style-wise) and everything works. It lifts the spirits. Wonderful staff.

I feel I should say now that we will not be booking again at this hotel. We will book at Ibis again, but not at this particular hotel. Ibis have always been quite reasonable places to stay before. There are a couple of reasons for this beginning with the car parking situation. I must have mis-read the website but I had understood that the hotel had parking. They do not. So upon arrival I had to drive the local city centre streets looking for a spot to park. Then my wife and I had to drag our cases to the hotel. I was told at reception that if i was at reception early next morning I could get a spot at an adjacent, independent, car park. This did happen. The next surprise was the restaurant. We went in at 19h50 and found it quite deserted. A young lady appeared and was able to give us a menu. We sat and waited for 40 minutes, during which time another couple appeared, before we saw a member of staff. After a exchange with him he took our order. We eventually had food before us after one hour and ten minutes. My wife's pizza was OK but my cheeseburger was uncooked and cold in the middle. I shared my wife's pizza. The restaurant was being run by one man who, despite running around and doing his best, was not able to deliver what I have found to be Ibis' normal standard of service. Breakfast service in the mornings was better, indeed quite normal, so no problems there. Our room was large and clean. But during what I understand was a recent refurbishment the hotel seems to have skimped on providing sound-proofed windows, so we spent the nights sleeping to the accompaniment of buses, sirens, car horns and late-night revellers. Talk about spoiling the ship for a ha'prth of tar........(look it up). The staff were helpful and apologetic. But not enough to entice us back.

The hotel is ok, nothing special, fairly decent. Althoug I was quite unhappy with the situatio at the check-out. The day before, while checking-in I was informed by the reception staff that breakfast is included, while checking-out another reception guy said I had to pay for the breakfast. Very unproffesionsl and disappointing. They say one thing and next day it turns out not to be true.

We spent 5 nights here. The staff was friendly and accommodating. The location was great and close to everything we wanted. Our room was spacious, clean, and comfortable. We would have enjoyed some warm food at breakfast, but the choices were quite nice.

As I said the first time, " I will be back again" and so I did. Regardless the range of hotel options I am glad to always look for availability at this particular Ibis. Lovely and polite staff, wonderful new breakfast and bar area,spotless clean, felt even more like at home. It was my mother in law`s first time in Lisbon and she loved the way she was treated. I will be back again and again. Thank you very much you guys a loyal customer. Fabio x

I would mentioned the front desk service. The staff of that hotel was amazing. Great service, always going the extra mille. I'm really satisfied of my staying in the hotel and next time in Lisbon I'll for sure be there

We have a good stay but we were expecting more from Ibis Style. Breakfast was average you are getting better breakfast in Ibis red hotels. We were staying for 6 night and the bed sheets weren't changed even once.