ibis Styles Lisboa Centro Liberdade NE Hotel 3 stars

Hotel was being renovated during my stay (Feb 2020). Main entrance was closed, and a not-well-marked side entrance in use - when I arrived I thought the hotel was closed! The rooms are serviceable, as I'd expect from ibis. I get the feeling the rooms were also being udated perhaps piecemeal - there were modern features (shower unit, for example) alongside more dated ones, like the bathroom lights and fan. In-room safe, no kettle or coffeemaker though. Hotel is a few minutes walk from Marques de Pombal metro and square - ignore any other metro google tries to send you, that's the nearest. It's a moderate walk to downtown, and downhill, if you care to do it that way, but the metro is also very convenient.

From the moment we arrived the staff were really helpful. They arranged our room ahead of check-In which was extremely helpful. All our questions were answered throughout our stay.

Perfectly well located..great breakfast. .super staff..will definitely stay there again and again

Hotel is great for a short stay in Lisbon with easy access to the metro and local buses. Rooms are clean and comfortable. Good included (cold/continental) breakfast and a very limited menu for dinner should you require it. It would be great if there was a kettle in the rooms. Also our used paper cups were not replaced after we used them. Otherwise, great value.

I love Ibis in general. Good breakfast, very comfortable bed and wonderfull team.

Comfortable bed and clean (presumably recently refurbished) room. Some refurbishment works going on but this only affected us one afternoon of our 5 night stay when we went back for an afternoon nap. I assume that the room has recently been refurbished as there was a massive hole in the wall around the pipes leading to the new air conditioning unit which hadn't been filled. The TV had been put on the wall in a really poor manner and felt as though with one bump from a child the TV would come crashing down. It also faced up towards the ceiling rather than flat or downwards facing and was on an angle so the TV was not even straight and level across the top! Overall just cheap, poor workmanship from the contractors completing the work. In the bathroom there was mould growing between the sink and the shower just above the floor and also between the window in the shower and the floor. Not sure why they haven't tiled this area to prevent mould from growing back while they were doing the renovations. The mould growth was helped along by the fact that housekeeping closed the window most days after cleaning so the moisture had no way to escape. Breakfast was yummy although it was repetitive and didn't change at all over the 5 nights but there was enough food there that with some imagination you could eat different foods each day to prevent boredom. On one evening we came back to the hotel from sightseeing and I'm not sure if there was a sewarage leak or someone had had an accident but staff were diligently cleaning up human faeces in the elevator lobby however the smell was VILE. Everyday of our stay we left our towels hanging on the hook to be reused as per the card hanging in the bathroom requesting guests reuse towels to help the environment, however every day our towels were replaced which is poor for the environment and goes against Accor Hotels policy and request! A towel is good for more than just 1 shower/day! Would I stay again? If the price was right (cheap), yes I probably would.

we spend 4 days in this hotel, everything was perfect, cleaned room, big breakfast, and very good location.

Good location, great breakfast, nice team managing the hotel, just still under construction at the entrance :)

During our December 2019 stay the staff from the ibis Styles Lisboa Centro Liberdade NE have delivered superb customer service and assistance in every single respect. Based on a very satisfactory previous stay for business, I decided to return to this hotel with my family for a Christmas time visit to Lisbon. The staff has been extremely helpful, courteous, and patient. When we were unexpectedly confronted with a breakdown of our rental vehicle while parked at the hotel, the front office courteously and patiently helped with the communication in Portugese with the mechanic that was dispatched by the rental company The front office associate also gave invaluable tourist advice for visiting Sintra and Pena Palace (parking our car at the station and use a shuttle bus) as well as a very helpful parking tip for our visit to Belém. These helpful tips allowed us to save much time looking for parking and spend the maximum time visiting our destinations. The staff truly deserves the highest praise for their helpfulness and courteousness. They set an example for many in the hotel industry and the Ibis managent can truly be proud to have these ambassadors to Lisbon as their employees. The hotel staff has made our stay spectacular and I highly recommend staying at the ibis Styles Lisboa Centro Liberdade NE when visiting Lisbon.

Scaffolding instead of stairs, one broken lift & emergency fire doors being wedged open so guests could get up/down to their rooms. Not the standard I expect when I book an Ibis hotel.

Just the nicest staff.. Hospitality supreme!

Got stuck in the lift and the some of the staff when I asked for a couple of plates told me they had none ... then I got upset and the plates appeared from the kitchen ...

We thoroughly enjoyed our stay. All the staff were extremely helpful and friendly. The buffet breakfast was excellent, the beds were comfortable, the room was very clean - we have stayed there in the past and plan to stay there again in the future.

Nice cosy place with some little disadvantages.

EXCELLENT