ibis Lisboa Centro Saldanha Hotel 2 stars

Name: ibis Lisboa Centro Saldanha
Address: LISBOA, 1000-090, PORTUGAL
Telephone: (+351)21/3191690
Rating: 4.5

Customer review rating 4.5/5 8,306 reviews

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ibis Lisboa Centro Saldanha Hotel

Vibrant economy hotel, open to everyone

Welcome to the ibis Lisboa Centro Saldanha, where you can enjoy a comfortable stay with quick access to the city's historic district, just a few minutes from the iconic Praça do Marquês de Pombal and Avenida da Liberdade.

Francisco Pinto PEREIRA, Hotel Manager

The ibis Lisboa Saldanha hotel is located in the city center close to Praça Marquês de Pombal and Avenida da Liberdade, 15 minutes from the airport and 5 minutes from the historic center. With direct access to the airport via the metro, its privileged loc ation and easy access from the main highways make the hotel ideal for business, leisure or shopping trips. The hotel boasts 116 rooms, a bar, 24-hour snack service, covered parking, six meeting rooms and free WIFI Internet access

Hotel extras

Free high-speed WIFI throughout the hotel
24-hour snacks from the ibis Kitchen
Easy access to Lisbon's historic district
Close to the century-old Campo Pequeno Bullring
Shopping area next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Air conditioned
- Air conditioning
- Air Conditioning
Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Portuguese
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Shoe shine machine

BreakfastPaying
1 restaurant(s)
2 bar(s)

10 meeting room(s)
Self service business centre

Hotel location

ibis Lisboa Centro Saldanha

Avenida Casal Ribeiro 23
Nº de Registo:302
1000-090
lisboa
portugal

Tel: +351213191690

Fax: (+351)21/3191699

Contact email :

Portuguese book of claims

Check-in from 12h00

Check out up to 12h00

SETE RIOS : SETE RIOS
Linha Girasol : Linha Amarela SALDANHA
Linha Vermelha : Linha Vermelha Saldanha

By plane
LISBOA At 5km / 3.13 miles
By car
A1 At 4km / 2.5 miles
By car
A2 At 7km / 4.38 miles
By train
ENTRE CAMPOS At 1km / 0.63 miles

GPS :38.73183, -9.141921

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed, equipped with the new sweet bed

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: Courtyard View, City View *

* Subject to availability

Satellite/cable colour TV
Direct dial telephone

Room with twin beds, equipped with the new sweet bed

Max. number of persons: 2
Area: From 13 m² / 140 sq ft
Views: City View, Courtyard View *

* Subject to availability

Satellite/cable colour TV
Direct dial telephone

Room with 1 double bed + 1 extra bed, equipped with the new sweet bed

Max. number of persons: 3
Area: From 13 m² / 140 sq ft
Views: Courtyard View, City View *

* Subject to availability

Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR RENDEZVOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 148 m²
Maximum capacity: 130 people

Find out more

Well located. Pity that parking isn't free

Anonymous Business - 11/10/2020 Confirmed reviews ALL

As good as it can be expected in Covid times. Friendly staff. No complaints

Dear JOO S., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Ok stay, let down by being placed in a noisy room when specifically requesting a quiet one

Kf Solo - 19/08/2020 Confirmed reviews ALL

Reception staff absolutely lovely, friendly & helpful. Room OK - a bit small and a little shabby, but well-equipped and the was bed as comfortable as ever. However my stay was somewhat ruined by getting very little sleep, as a result of having been put in a room adjacent to the lift - when I'd specifically asked (and always ask) for a quiet room well away from lifts, stairs, etc, as I am easily-woken from sleep. Not only was there the lift noise, but the room had a constant loud mechanical hum/buzz that gave me a headache.

Dear KERRI F., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept our apologies regarding noise Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Good stay in new circumstances

Thomas A. Solo - 01/08/2020 Confirmed reviews ALL

I wasn't quite sure what to expect under the new laws but my one night stay passed off perfectly well. I had checked in on line so my arrival was swift and efficient. The process for ordering breakfast was explained and the order form completed. I received everything on the order at the time required.

Dear THOMAS A., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Thanks to the staff

John M. Couples - 17/03/2020 Confirmed reviews ALL

The staff were great - very helpful at check-in, and as the virus situation was developing, I could see that the extra effort devoted to keeping the hotel clean & sanitized. My only issue was the music paying in the common areas (lobby, bar, and elevator) - American hip-hop with LOTS of obscenities and racial slurs in the lyrics - a little offensive and very strange

Dear GARRY M., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Well located, near metro, comfortable beds

Dean S. Couples - 12/03/2020 Confirmed reviews ALL

Enjoyed the stay, nice quiet room with simple shelves and unit to hang up clothes, large shower, big comfy bed. Only thing missing was a coffee machine in the room!

Dear DEAN S., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Terrible quality

Chris Business - 12/03/2020 Confirmed reviews ALL

Bad smell in the room destroyed furniture dirty double windows

Dear KRZYSZTOF S., Thank you for taking the time to tell us about your experience at the ibis Lisboa Centro Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Pinto Pereira

Nice place and staff

Ana R. Solo - 05/03/2020 Confirmed reviews ALL

I Just had one incedent with the Room door (between bed and bathroom), apareantly the door's mechanism broked and I was looked in. But the staff was extreamily helpful and Quick to resolve. All the rest was great!

Dear ANA CAROLINA R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Satisfactory overnight stay

Thomas A. Solo - 05/03/2020 Confirmed reviews ALL

I stay in this hotel when needing to break a journey in Lisbon. It is convenient for my train trip from Albufeira and for transport by metro the next morning to the airport. Everything was, as usual, quite satisfactory.

Great Customer Service, very well located and good breakfast and lunch options.

Daniel Business - 03/03/2020 Confirmed reviews ALL

I had a very pleasant stay at Ibis Saldanha, and Pedro, Bruno and Rute made it even more enjoyable providing great customer service and a great atmosphere! Definitely recommend

Dear DANIEL R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

We all ways know what expect in Ibis

José P. M. Friends - 01/03/2020 Confirmed reviews ALL

Adequate and pleasant

Exmo Senhor M., Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Centro Saldanha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Pinto Pereira

Good stay and well located

Cristiana S. H. L. Business - 01/03/2020 Confirmed reviews ALL

Customer service is excellent and cleaning room

Dear CRISTIANA SUNG HEE L., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Well located, comfortable stay and good breakfast layout.

Caroline A. Business - 28/02/2020 Confirmed reviews ALL

The staff is very courteous and informative.

Dear CAROLINE A., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Cameron R. Friends - 25/02/2020 Confirmed reviews ALL

as above

Dear CAMERON R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Friendly

Tony Couples - 22/02/2020 Confirmed reviews ALL

Fast friendly efficient check in. Clean comfortable room. Breakfast good.

Dear TONY J., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Very bad management!

Yves Business - 21/02/2020 Confirmed reviews ALL

1-they said they have to scann my passeport with processing the page with my photo in their computer. They mashed a page of my passeport when opening it plus skwized the page with my data... My passeport then is in a bad shape... I need a passeport in good shape to cross borders. I told them NOT to do it! But they said they had to... I may choose other hotel because if that... 2. As i am gold client, i asked when i arrived a late check out at 18 00. The guy at the reception said ok. In the morning i came to give the card to reprogramm it accordingly, but the manager told me only till 2...as i explained his colleague promissed me 18 00, he said,, i was not there,, i consider the word of the company... I asked him if he beleive me that i had such conversation and the manager made me anderstand that i am lying... And as a consequence he explained me, i will have to check out at 12! I was shoked that gold client are treated so! I had to rescedule meetings in my day of work to check out... When i came back at 11.30 he told me i can stay till16 00. But my day was already brocken. J am also gold in kempinsky and genius 2 with booking com. I spend more than 10 000 eur per year in hotels. Accor was my priority choice. But after such stress, i will prioritorises other than accor.... Unles i get excuses and compensations...

Dear YVES L., Thank you for taking the time to tell us about your experience at the ibis Lisboa Centro Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. - Passport - I was not aware about it and when you spoke with me in te morning you did not mention it, however I deeply regret and present you our sincere apology - Late Check-out - Please check sales conditions of Accor Live Limitless, and it is clearly indicated that late check-out is according availability. I spoke with the receptionist and he told me that when you have requested check-out at 6pm he said it would be possible but one extra night must be charged what you refused. In the morning around 10,00 am at front desk you request late check-out again and I told you that would be possible until 2pm (2 hours plus than regular check-out). At 11,45pm you asked again for late check-out and I told you that I spoke with cleaning team and we could extend free late check-out at 4pm You took the decision to check-out your room around 1,30pm, and we have stored your luggage. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, and be sure Accor Live Limitless bennefits are granted, but we cannot grant those ones that are subject to availability. Sincerely, Francisco Pinto Pereira

Apart from the breakfast, pretty good.

Malcolm Friends - 20/02/2020 Confirmed reviews ALL

We had an issue one evening with the barman (Junior), and had to complain about his surly attitude. We had to complain to Reception. Presumably he was spoken to by the Duty Manager since his attitude was much better on our final evening in the hotel.

Dear MALCOLM S., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regardin issue with Junior I am going to investigate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRancisco Pinto Pereira

Well located and good service

Madalena Couples - 18/02/2020 Confirmed reviews ALL

Room was clean everyday, the fact the windows where double glass was super good , by allowing the room to be protected from the chaotic city noises. The staff was very friendly and helpful. A good stay overall

Dear MADALENA R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

All fine, as usual

Anselme Business - 14/02/2020 Confirmed reviews ALL

I use to book my accommodation by ibis Saldanha because this hotel is the most convenient place for my professional trip in Lisbon.

Dear ANSELME M., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Nice hotel, in the city centre

Nuno J. Solo - 05/02/2020 Confirmed reviews ALL

Located in the city centre, easy acess to metro station "Saldanha".

Dear NUNO J., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Excellent location close to Metro , Airport , Bus

Jason Solo - 04/02/2020 Confirmed reviews ALL

Overall good , a little bit loud , otherwise ok

Dear JASON C., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

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