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ibis Lisboa Centro Saldanha Hotel 2 stars

Customer review rating 4.5/5 8,242 reviews

ibis Lisboa Centro Saldanha
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+ 15 Services
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Room 1

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Hotel extras

  • Free high-speed WIFI throughout the hotel

  • 24-hour snacks from the ibis Kitchen

  • Easy access to Lisbon's historic district

  • Close to the century-old Campo Pequeno Bullring

  • Shopping area next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
Business services
  • 10 meeting room(s)
  • Self service business centre

Hotel location

ibis Lisboa Centro Saldanha

Avenida Casal Ribeiro 23
Nº de Registo:302
1000-090
lisboa
portugal

Check-in from 12h00

Check out up to 12h00

  • SETE RIOS :  SETE RIOS

  • Linha Girasol :  Linha Amarela SALDANHA

  • Linha Vermelha :  Linha Vermelha Saldanha

  • By plane

    LISBOA At 5km / 3.13 miles

  • By car

    A1 At 4km / 2.5 miles

  • By car

    A2 At 7km / 4.38 miles

  • By train

    ENTRE CAMPOS At 1km / 0.63 miles

GPS :38.73183, -9.141921

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed, equipped with the new sweet bed

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Room with twin beds, equipped with the new sweet bed

  • Max. number of persons: 2
  • Area: From 13 m² / 140 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone

Room with 1 double bed + 1 extra bed, equipped with the new sweet bed

  • Max. number of persons: 3
  • Area: From 13 m² / 140 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Other cooking style

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR RENDEZVOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Even the bar provides a relaxing atmosphere; the Ibis bar is the ideal place for meetings or taking a minute to relax at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 148 m²

  • Maximum capacity: 130 people

Find out more

Our guest reviews for
ibis Lisboa Centro Saldanha

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,242 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,545 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Thanks to the staff

Customer review rating 4.5/5

John M. Couples - 17/03/2020 Confirmed reviews ALL

The staff were great - very helpful at check-in, and as the virus situation was developing, I could see that the extra effort devoted to keeping the hotel clean & sanitized. My only issue was the music paying in the common areas (lobby, bar, and elevator) - American hip-hop with LOTS of obscenities and racial slurs in the lyrics - a little offensive and very strange

Dear GARRY M., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Well located, near metro, comfortable beds

Customer review rating 4.5/5

Dean S. Couples - 12/03/2020 Confirmed reviews ALL

Enjoyed the stay, nice quiet room with simple shelves and unit to hang up clothes, large shower, big comfy bed. Only thing missing was a coffee machine in the room!

Dear DEAN S., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Terrible quality

Customer review rating 4.5/5

Chris Business - 12/03/2020 Confirmed reviews ALL

Bad smell in the room destroyed furniture dirty double windows

Dear KRZYSZTOF S., Thank you for taking the time to tell us about your experience at the ibis Lisboa Centro Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Pinto Pereira

Nice place and staff

Customer review rating 4.5/5

Ana R. Solo - 05/03/2020 Confirmed reviews ALL

I Just had one incedent with the Room door (between bed and bathroom), apareantly the door's mechanism broked and I was looked in. But the staff was extreamily helpful and Quick to resolve. All the rest was great!

Dear ANA CAROLINA R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Satisfactory overnight stay

Customer review rating 4.5/5

Thomas A. Solo - 05/03/2020 Confirmed reviews ALL

I stay in this hotel when needing to break a journey in Lisbon. It is convenient for my train trip from Albufeira and for transport by metro the next morning to the airport. Everything was, as usual, quite satisfactory.

Dear THOMAS A., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Great Customer Service, very well located and good breakfast and lunch options.

Customer review rating 4.5/5

Daniel Business - 03/03/2020 Confirmed reviews ALL

I had a very pleasant stay at Ibis Saldanha, and Pedro, Bruno and Rute made it even more enjoyable providing great customer service and a great atmosphere! Definitely recommend

Dear DANIEL R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

We all ways know what expect in Ibis

Customer review rating 4.5/5

José P. M. Friends - 01/03/2020 Confirmed reviews ALL

Adequate and pleasant

Exmo Senhor M., Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Centro Saldanha. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Francisco Pinto Pereira

Good stay and well located

Customer review rating 4.5/5

Cristiana S. H. L. Business - 01/03/2020 Confirmed reviews ALL

Customer service is excellent and cleaning room

Dear CRISTIANA SUNG HEE L., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Well located, comfortable stay and good breakfast layout.

Customer review rating 4.5/5

Caroline A. Business - 28/02/2020 Confirmed reviews ALL

The staff is very courteous and informative.

Dear CAROLINE A., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira
Customer review rating 4.5/5

Cameron R. Friends - 25/02/2020 Confirmed reviews ALL

as above

Dear CAMERON R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Friendly

Customer review rating 4.5/5

Tony Couples - 22/02/2020 Confirmed reviews ALL

Fast friendly efficient check in. Clean comfortable room. Breakfast good.

Dear TONY J., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Very bad management!

Customer review rating 4.5/5

Yves Business - 21/02/2020 Confirmed reviews ALL

1-they said they have to scann my passeport with processing the page with my photo in their computer. They mashed a page of my passeport when opening it plus skwized the page with my data... My passeport then is in a bad shape... I need a passeport in good shape to cross borders. I told them NOT to do it! But they said they had to... I may choose other hotel because if that... 2. As i am gold client, i asked when i arrived a late check out at 18 00. The guy at the reception said ok. In the morning i came to give the card to reprogramm it accordingly, but the manager told me only till 2...as i explained his colleague promissed me 18 00, he said,, i was not there,, i consider the word of the company... I asked him if he beleive me that i had such conversation and the manager made me anderstand that i am lying... And as a consequence he explained me, i will have to check out at 12! I was shoked that gold client are treated so! I had to rescedule meetings in my day of work to check out... When i came back at 11.30 he told me i can stay till16 00. But my day was already brocken. J am also gold in kempinsky and genius 2 with booking com. I spend more than 10 000 eur per year in hotels. Accor was my priority choice. But after such stress, i will prioritorises other than accor.... Unles i get excuses and compensations...

Dear YVES L., Thank you for taking the time to tell us about your experience at the ibis Lisboa Centro Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. - Passport - I was not aware about it and when you spoke with me in te morning you did not mention it, however I deeply regret and present you our sincere apology - Late Check-out - Please check sales conditions of Accor Live Limitless, and it is clearly indicated that late check-out is according availability. I spoke with the receptionist and he told me that when you have requested check-out at 6pm he said it would be possible but one extra night must be charged what you refused. In the morning around 10,00 am at front desk you request late check-out again and I told you that would be possible until 2pm (2 hours plus than regular check-out). At 11,45pm you asked again for late check-out and I told you that I spoke with cleaning team and we could extend free late check-out at 4pm You took the decision to check-out your room around 1,30pm, and we have stored your luggage. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future, and be sure Accor Live Limitless bennefits are granted, but we cannot grant those ones that are subject to availability. Sincerely, Francisco Pinto Pereira

Apart from the breakfast, pretty good.

Customer review rating 4.5/5

Malcolm Friends - 20/02/2020 Confirmed reviews ALL

We had an issue one evening with the barman (Junior), and had to complain about his surly attitude. We had to complain to Reception. Presumably he was spoken to by the Duty Manager since his attitude was much better on our final evening in the hotel.

Dear MALCOLM S., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regardin issue with Junior I am going to investigate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRancisco Pinto Pereira

Well located and good service

Customer review rating 4.5/5

Madalena Couples - 18/02/2020 Confirmed reviews ALL

Room was clean everyday, the fact the windows where double glass was super good , by allowing the room to be protected from the chaotic city noises. The staff was very friendly and helpful. A good stay overall

Dear MADALENA R., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

All fine, as usual

Customer review rating 4.5/5

Anselme Business - 14/02/2020 Confirmed reviews ALL

I use to book my accommodation by ibis Saldanha because this hotel is the most convenient place for my professional trip in Lisbon.

Dear ANSELME M., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Nice hotel, in the city centre

Customer review rating 4.5/5

Nuno J. Solo - 05/02/2020 Confirmed reviews ALL

Located in the city centre, easy acess to metro station "Saldanha".

Dear NUNO J., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Excellent location close to Metro , Airport , Bus

Customer review rating 4.5/5

Jason Solo - 04/02/2020 Confirmed reviews ALL

Overall good , a little bit loud , otherwise ok

Dear JASON C., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Great stay!

Customer review rating 4.5/5

Miriam S. Couples - 27/01/2020 Confirmed reviews ALL

Thank you Ibis Saldanha for providing us with an exceptional stay. The hotel is very well located, only few minutes from the tube station and with great restaurants, food markets, shopping centre at walking distance. The room was perfect and very clean. Breakfast on offer up until 12pm what’s great if you want take your time and not be rushed first thing in the morning. I want to thank you all the staff but in particular Joyce, Felisberta and the very helpful chap at the reception desk for all your help, recommendations and friendly smiles. You made our stay in Lisbon extra special. Definitely will return and recommend.

Dear MIRIAM S., We very much appreciate your comments regarding your stay at the ibis Lisboa Centro Saldanha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Pinto Pereira

Pleasant stay

Customer review rating 4.5/5

Deborah S. Couples - 26/01/2020 Confirmed reviews ALL

Still waiting for my silk £46 pillowcase to be located. So your 15 minute rule happy obviously does not apply to this IBIS. On arrival we also requested extra pillows to be told they are no extra!! Staff are pleasant but not very obliging.

Dear DEBORAH S., Thank you for taking the time to tell us about your experience at the ibis Lisboa Centro Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding your pillow case and as informed it was sent to laundry. Unfortunatelly laundry did not found it but as agreed with you the amount of 55 Eur was given to you on departure. Once again we deeply regret our maid mistake. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Pinto Pereira

Well located, and due to few good staffs

Customer review rating 4.5/5

Anis Solo - 24/01/2020 Confirmed reviews ALL

I have been staying at this very hotel for the past 6-7 years and I have notice that this hotel has not been improved or modernised since. I never managed to get the heating to work, floors are dusty. Please check my previous comments on my stay.

Dear ANISUR R., Thank you for taking the time to tell us about your experience at the ibis Lisboa Centro Saldanha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Renovation works are expected by end of year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Pinto Pereira
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