Novotel Lisboa 4 stars

Customer review rating (ALL Rating) 4.0/5 2,576 reviews

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Hotel extras

  • Hotel certified by Clean & Safe seal. Medical support offered.

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Seasonal swimming pool, fitness club and play areas for children.

  • 6 meeting rooms equipped for a capacity of 280 people

Our accommodation(s)

Hotel location

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA

GPS:38.736981, -9.163274

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22h.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,576 reviews

TripAdvisor Rating  4.0/5  3,670 reviews

Nice Hotel

Customer review rating 3.0/5

Stephanie Friends - Confirmed reviews ALL

Once you enter the hotel, it has a comfortable size lobby, restaurant; check-in process went by fairly well. Gym is small with barely any equipment. The room itself is spacious for a queen size bed with couch; however, couch does not pull out and is wide and long enough for the average American size male (or smaller). Bathroom is spacious, toilet, sink and shower are all located in same room; water pressure with full size shampoo and body wash bottles. TV is a good size. Housekeeping comes regularly if desired and do a fantastic job. It is walkable to a shopping area and a couple of restaurants diagonally across the street; otherwise you must take transportation to the downtown Lisbon area. Additionally, construction was being done during our stay so there was no option to sleep in past 1030 unless you have noise cancelling earphones, so if you go during the summer of 2024 (we stayed in late June), ask if the construction is still ongoing because it is quite the expensive stay to not enjoy staying in your room to relax.

Good overall, yet construction underway

Customer review rating 3.5/5

Thomas Families - Confirmed reviews ALL

Noise casued by the hotel's construction (probably exterior wall renovation).

horrible noise

TripAdvisor rating 1.0/5

Elena D TripAdvisor review

We chose Novotel lisboa for our family vacation and we were greatly disappointed. Upon arrival we were informed by one of the lovely staff (only one person manning the reception desk) that there were renovations going on in the hotel and that there would be work from 10:00 to 18:00, We were not informed about this when making the reservation online, knowing beforehand we would have chosen other lodging. The next day we were woken up by unbearable hammering at 8 in the morning, disrupting our much needed rest. We notified the receptionist and were told that it was an external company working and that they did not know they would start so early, we were told they would inform the company to avoid reoccurrence. The next day the hammering and drilling started at 8:15 in the morning, our complaints had been ignored. That was not the only incident. The first room we were assigned had a broken sofa bed and we had to transfer rooms after having set up already. The new room had an insufferable sofa bed and our children were quite uncomfortable. Finally, if you are a light sleeper this is not the hotel or area for you. Despite the double windows, airplanes passing are heard constantly and this is especially noticeable at night as the Lisbon airport is a busy one. The staff were friendly and it seems they have to suffer the consequences of poor management.

Good for kids

Customer review rating 4.0/5

Susanna Families - Confirmed reviews ALL

Confortable and friendly

Great room

Customer review rating 3.5/5

S Business - Confirmed reviews ALL

Good location, nice large rooms, but check in process way too long. Staff should adapt when there is a queue

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Other web-users rate our hotel

  • 1,277 reviews 7.7/10 Location
  • 2,326 reviews 5.1/10 Room
  • 1,711 reviews 7.7/10 Service
  • 157 reviews 3.9/10 WiFi
  • 1,464 reviews 4.4/10 Comfort
  • 1,450 reviews 8.7/10 Breakfast
  • 855 reviews 4.3/10 Cleanliness
  • 568 reviews 4.4/10 Vibe

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