Novotel Lisboa Hotel 4 stars

TripAdvisor rating 4.0/5 3,436 reviews
Novotel Lisboa
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Airport shuttle opposite the hotel and metro just 5 minutes away on foot

  • Modern, confortable and ergonomically designed rooms

  • Swimming pool, fitness club and play areas for childrens

  • Spacious and modern meeting rooms with natural light

  • Free internet WIFI throughout the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • EUR 29 per night will be charged for petsPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Closed from October 1, 2017, to May 3, 2018
  • Fitness centre
  • Outdoor playground for children
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Lisboa

Avenida José Malhoa 1 1A
Nº de Registo:543
1099-051
lisboa
portugal

Check-in from 14h00

Check out up to 12h00

  • AEROBUS :   AEROBUS AV. JOSÉ MALHOA

  • Airport Shuttle :   Av. Jose Malhoa

  • LINHA DA GAIVOTA (BLUE) :   BLUE PRAÇA DE ESPANHA

  • By plane

    AER INT LISBON At 7km / 4.35 miles

  • By boat

    CAIS DO SODRE At 7km / 4 miles

  • By car

    A1 At 2km / 1.24 miles

  • By car

    A2 At 2km / 1.24 miles

  • By car

    A5 At 5km / 3.11 miles

  • By train

    ESTAÇÃO SETE RIOS At 0.5km / 0.31 miles

  • By train

    LISBOA- STA APOLONIA At 6km / 3.73 miles

GPS :38.736981, -9.163274

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Room with 1 double bed and a sofa.

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Room with 1 queen bed and 1 sofa.

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 double bed and a sofa bed.

  • Max. number of persons: 4
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 double bed - adapted for people with reduced mobility

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Room with 2 single beds and 1 sofa.

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Room with 1 queen bed and 1 sofa.

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Room with 1 bed and 1 sofa.

  • Max. number of persons: 1
  • Area: From 27
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Suite with 1 queen-size bed and a living room.

  • Max. number of persons: 4
  • Area: From 55
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

A BICICLETA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Restaurant that offers a unique journey through the best dining experiences with a vintage-modern, cool and welcoming design, where bicycles and aromatic plants complement the setting.

Lunch

06:30 - 11:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR A BICICLETA

Photo non contractuelle / Strictly non binding

The perfect place to relax and socialize.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 74

  • Maximum capacity: 70 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Lisboa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

9,068 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,436 reviews

Nice stay

TripAdvisor rating 4.0/5

jaa609 Business - 08/12/2019 TripAdvisor review

Very good stay the only issue should be to improve the wifi in rooms. Breakfast is good enough, may be I¡ll ask for more fruts. The menu for restaurant is a litle short, not many options. The service is very good.

Just sufficient

Customer review rating 4.2/5

Krc Couples - 01/12/2019 Confirmed reviews ALL

The good: large room, windows open, good plumbing, nice storage. Suite had table and four chairs .. nice. All service personnel seemed to speak English well. The bad: weak underpowered hair dryer. Very dim lighting. Sink faucet was loose. Tiny nightstands. No way to move shower head to prevent the bathroom floor from getting flooded. The doorstop was broken to one of the closet/cabinet doors and it really hurt to step on. You couldn’t see it until you stepped on what looked like a screw jutting out of the floor. Air con didn’t work (at least advertise this is seasonal if that’s that case). Zero info in room for in room dining yet it did exist. No info to call front desk on phone or in room - was convoluted and had to go downstairs to ask how to call them. Was a weird combo of several numbers. Who would’ve guessed that without being told? Mini bar was disappointing .. no wine? Why! Hotel as a whole: great breakfast, nice cafe/bar area, service and personnel are lovely. Room is just meh

Absolutely terrible

TripAdvisor rating 4.0/5

RgSchmitt Business - 01/12/2019 TripAdvisor review

No option to turn heating off and cooling on, I had a terrible night due to the excessive heat and the staff told me that there's nothing that they can do. Terrible smell, breakfast didn't have any taste, old and degraded building, also: do you want to control your shower's temperature? Nope, not here. I won't come again, ever.

Great hotel, okay location

Customer review rating 4.2/5

Troy Families - 30/11/2019 Confirmed reviews ALL

Overall stay was okay. Staff was excellent, as was the breakfast. The TV did not work in our room and it was very warm in our room, too. The air system only blew hot air no matter what setting we chose, so we left it off. The window barely opened, so it was uncomfortable to sleep. The room was a nice size. The wifi was terribly slow and completely unusable.

lower than average stay

Customer review rating 4.2/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

very poor booking site (accor) old room (inner window did not close) noisy because of planes nice breakfast friendly people

GOOD FOR ME

Customer review rating 4.2/5

G. A. Business - 28/11/2019 Confirmed reviews ALL

I CAM MANY TIMES GOOD TO KNOW THE STAF OF THE HOTEL , KIND AND ASSIST FOR ANY NEED

Recent stay

Customer review rating 4.2/5

007 Families - 25/11/2019 Confirmed reviews ALL

The stay was ok. We asked for a quiet room, but were given near the lifts... we did not have good night sleeps. The location of the hotel is convenient. Breakfast was good.

Customer review rating 4.2/5

Anonymous Business - 25/11/2019 Confirmed reviews ALL

positiva

Recent stay

TripAdvisor rating 4.0/5

evkinnear Family - 21/11/2019 TripAdvisor review

The family stay was ok. The room was next to the lifts though we asked for a quiet room. The food not served in the restaurant during the whole day. They serve only snacks, which is not acceptable for a four star hotel.

Everything great except for wi-fi connectivity which I needed for work.

Customer review rating 4.2/5

Laura Business - 13/11/2019 Confirmed reviews ALL

Accommodations were good, though wi-fi connectivity in rooms was very weak and slow. Advertised to have cable option for internet connection but when I asked at front desk I was informed that wi-fi was the only option. I had to take my laptop to the lobby if I wanted to do work or anything online, such as check in for my return flight. Front desk personnel were otherwise very helpful and courteous. Remote control for TV was iffy at best and at times did not work - even after battery change.

Dear LAURA, Thanks for your amazing score. We are happy to tell you that we are already working on our wifi offer and next year will be fixed. Our team would be really glad if you would be able to give us a review on google.com http://bit.ly/2NcrsuD Best regards Henrique and the Novotel Team.

Hotel is noisy, in bad shape and the service is bad

Customer review rating 4.2/5

Thomas Business - 10/11/2019 Confirmed reviews ALL

The hotel is very noisy due to the airplanes flying over it, the streets on both sides and the air conditionings in the room that are too loud to sleep even on the lowest setting. The service at breakfast is terrible (tables don't get cleaned, so that you have no place to sit down) and the music is so loud, that it gives you headaches. The service at the restaurant in the evening is also terrible: Even though there seemed to be more employees than guests they managed to avoid glances in order to avoid additional work The service at the check-out desk was the worse! Even with 5 people waiting in line at around 9AM on Thursday no second employee showed up to shorten the waiting time. Almost everything in your fitness room is broken and barely useable. I will NEVER come back to this hotel.

Quick and decisive!

Customer review rating 4.2/5

Roger C. Couples - 09/11/2019 Confirmed reviews ALL

Required a room for 2 nights, booked online the night before and received conformation almost immediately. Check in was smooth but only after 2pm even though I indicated I would arrive before noon. Anyway, our bags were stored and we returned later to check in. The overall stay was good!

Dear ROGER C., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gomes Guest Relation Manager www.accorhotels.com - www.novotel.com - www.mercure.com

Overall ok but internet very weak

Customer review rating 4.2/5

Anonymous Business - 05/11/2019 Confirmed reviews ALL

Overall good but internet very weak

Great

Customer review rating 4.2/5

Kenny Families - 04/11/2019 Confirmed reviews ALL

You are well organized, my wife and children were delighted to be in your hotel. Great experience. Thank you

Good

Customer review rating 4.2/5

Anonymous Families - 04/11/2019 Confirmed reviews ALL

Overall good. Staff excellent, very nice and helpful. Our room had a bad smell of wet dog and some of us had an allergic reaction remains of dog hair.

Good

Customer review rating 4.2/5

Anonymous Families - 01/11/2019 Confirmed reviews ALL

Hotel has a fairly good location. Room requires improvement and window could not close properly ( room 304). Cleanliness was good. Breakfast is a plus however dinner meal preparation lacks imagination and not so appealing. Staff are generally approachable but there is something missing.

Good location

Customer review rating 4.2/5

T. B. Families - 30/10/2019 Confirmed reviews ALL

Very good location to catch the metro to the center but difficult to find the hotel by car at night. Road signs very complicated. Very good breakfast. Family room a bit small. Excessive price for the parking (33€ for 3 nights).

Dear B., Thanks for your feedback. Your review was below our hotel average and we would like to know what we could do better next time. Please write us to h0… We look forward to hear from you. Best regards Henrique and the Team.

Fine but probably wouldn't stay in hotel on next visit to Lisbon

Customer review rating 4.2/5

Geraldine Families - 30/10/2019 Confirmed reviews ALL

It was ok however the hotel is a little tired and the service was disappointing. Breakfast ran out of many items very early on and not always replenished eg types of tea, utensils such as mugs, items of food. Staff seemed very reluctant to be of assistance. Perhaps it is under staffed. I would have expected more from a Novotel hotel.

Excellent

Customer review rating 4.2/5

Pavol Families - 30/10/2019 Confirmed reviews ALL

Good location, close to metro station, amazing breakfast, friendly and helpful staff, big and clean room, nice swimming pool too. Would definitely stay again.

Dear PAVOL, Thanks for your amazing score. Our team would be really glad if you would be able to give us a review on google.com http://bit.ly/2NcrsuD Best regards Henrique and the Novotel Team.

Mrs

Customer review rating 4.2/5

Jo Families - 30/10/2019 Confirmed reviews ALL

Very good

Dear JOSEFA, Thanks for your feedback. Your review was below our hotel average and we would like to know what we could do better next time. Please write us to h0… We look forward to hear from you. Best regards Henrique and the Team.
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