Novotel Lisboa 4 stars

Customer review rating (ALL Rating) 4.1/5 2,428 reviews

Novotel Lisboa - Image 1
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Novotel Lisboa - Image 4
Avenida José Malhoa 1 1A, 1099-051 LISBOA, Portugal

Description

Hotel extras

  • Hotel certified by Clean & Safe seal. Medical support offered.

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Seasonal swimming pool, fitness club and play areas for children.

  • 6 meeting rooms equipped for a capacity of 280 people

Our accommodation(s)

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Hotel location

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA
Portugal

GPS:38.736981, -9.163274

Telephone
+351 21 724 4800

Calls to a national
fixed network

Fax +351 21 724 4801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA

The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22h.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,428 reviews

TripAdvisor Rating  3.9/5  3,691 reviews

Great customer service.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Dear.David Thank you for your comments following your stay at the Novotel Lisboa. We were delighted to receive your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our staff who work hard every day to provide you with impeccable service. Looking forward to welcoming you again, please accept our best regards. Ruben Rodrigues Novotel Lisboa

Rooms were Hot

Customer review rating 1.5/5

Aamer Z. Families - Confirmed reviews ALL

Dear AAMER Z., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruben Rodrigues Front Desk

Customer review rating 5.0/5

Nina N. Solo - Confirmed reviews ALL

Dear. Nina N. Thank you for your comments following your stay at the Novotel Lisboa. We were delighted to receive your congratulations. We will be sure to share your comments with the entire team. Your satisfaction is the best reward for our staff, who work hard every day to provide you with impeccable service. Looking forward to welcoming you again, please accept our best wishes. Ruben Rodrigues Front Office

Nice property

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear VISHAL M., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruben Rodrigues Novotel Lisboa

Well located

Customer review rating 5.0/5

M B. Solo - Confirmed reviews ALL

Dear CECELIA MARCIA B., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ruben Pimpão Novotel Lisboa

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Other web-users rate our hotel

  • 1,222 reviews 7.9/10 Location
  • 2,185 reviews 5.9/10 Room
  • 1,596 reviews 8.1/10 Service
  • 72 reviews 5.4/10 WiFi
  • 1,438 reviews 9/10 Breakfast
  • 1,329 reviews 5.1/10 Comfort
  • 793 reviews 5.1/10 Cleanliness
  • 455 reviews 5.1/10 Value

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.