Novotel Lisboa

Novotel Lisboa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,591 reviews

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Hotel extras

  • Hotel certified by Clean & Safe seal. Medical support offered.

  • Close to Lisbon Zoo and Calouste Gulbenkian Foundation

  • Close to many restaurants, cafes and transport

  • Swimming pool, fitness club and play areas for children

  • 6 meeting rooms equipped for a capacity of 280 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Lisboa

Avenida José Malhoa 1 1A
1099-051 LISBOA
Portugal

GPS:38.736981, -9.163274

Telephone +351 21 724 4800

Fax +351 21 724 4801

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

A Bicicleta

The Bicicleta restaurant features a very cool modern design, decorated with bicycles and plants. It serves regional and international specialties until 22:00.

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Our accommodation(s)

Rooms are very comfortable, ergonomically designed with panoramic city views and amenities, such as LCD TV, sofa, desk, air conditioning, private bathroom. Choose between a king-size dbl bed or twin beds.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,591 reviews

TripAdvisor Rating  4.0/5  3,590 reviews

Well located

Customer review rating 2.0/5

Natalia G. Solo - Confirmed reviews ALL

Worn out rooms: everything is in very bad condition: furniture, doors, windows…

Dear NATALIA G., Thank you for taking the time to tell us about your experience at the Novotel Lisboa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cristiana Sousa Front office

Great Location and helpful staff

Customer review rating 4.0/5

Gary C. Business - Confirmed reviews ALL

I stayed here for two nights in November for a work trip. It was in a good location for where I was visiting in the city, but also has a metro station within 10 minutes' walk that can get you to most places in Lisbon and the airport. The staff were friendly and helpful, the room was comfortable and the breakfast pretty good. I had a nice stay and would stay here again.

Dear GARY C., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiana Sousa Front office

Good location, slept well, good selection at breakfast

Customer review rating 4.5/5

Martin P. Business - Confirmed reviews ALL

This hotel proved to be a good one: Friendly and helpful staff, a room which was in good shape and a useful desk for work, and the breakfast buffet was a good one. In addition, the location is good with a short walk to several public transport options.

Dear MARTIN P., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiana Sousa Front office

Great stay

Customer review rating 5.0/5

Nigel E. Families - Confirmed reviews ALL

This is the third time I've stayed at the Novotel The hotel is in a great position to visit the city It is clean and with good facilities and the staff are very friendly and attentive The breakfast buffet has a great choice I also used the restaurant and whilst the menu is small the quality is very good

Dear NIGEL E., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiana Sousa Front office

Well located, near shopping, dining and metro.

Customer review rating 4.0/5

K. L. S. Couples - Confirmed reviews ALL

Friendly reception staffs. Good breakfast. But the top floor rooms is a bit nosily caused by the wind and airplane outside.

Dear LAI S. K., We very much appreciate your comments regarding your stay at the Novotel Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cristiana Sousa Front office

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Other web-users rate our hotel

  • 845 reviews 7.4/10 Location
  • 1,545 reviews 5.4/10 Room
  • 1,180 reviews 7.6/10 Service
  • 139 reviews 2.8/10 WiFi
  • 969 reviews 4.8/10 Comfort
  • 936 reviews 8.3/10 Breakfast
  • 575 reviews 5/10 Cleanliness
  • 330 reviews 5.6/10 Pool

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