ibis Lisboa Jose Malhoa 2 stars

Customer review rating (ALL Rating) 4.5/5 2,324 reviews

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Avenida José Malhoa No. 10, 1070-158 LISBOA, Portugal

Description

Hotel extras

  • 15 minutes by metro to the city center and the historic district of Lisbon.

  • RNET 300 License

  • 20-minute drive from Belém Tower, Jerónimos Monastery and Lisbon Congress Center

  • 15 mins to the city center and historic area, and 9 km from Lisbon Airport.

  • 24/7 bar + light snacks (ibis Kitchen) and free WiFi throughout the hotel.

Our accommodation(s)

Hotel location

ibis Lisboa Jose Malhoa

Avenida José Malhoa No. 10
1070-158 LISBOA
Portugal

GPS:38.737046, -9.163156

Telephone
+351 21 723 5700

Calls to a national
fixed network

Fax +351 21 723 5701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS MENU

Discover the ibis Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,324 reviews

TripAdvisor Rating  4.0/5  2,671 reviews

Customer review rating 2.0/5

Weire_zzzzzz_z__ _. C. Families - Confirmed reviews ALL

It is a good location but the hotel room stinks. When entering it we almost throw up. We had to keep the window open all night (which can only be opened very small for safety reasons). Whenever we close the window, the room stinks. It seems that the plumbing system was seriously wrong for the room to stink like that. We did not bother switch the room as we only stay for a few hours as we arrived near midnight and had an early flight to catch, so I cannot comment on if it is just that one room or the whole floor or building.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your acknowledgment of our hotel's location; however, we regret to learn about the unpleasant odor you experienced in your room. Cleanliness and comfort are of utmost importance to us, and we assure you that we take such matters seriously. While we understand your decision not to request a room change due to your short stay, we encourage guests to communicate their concerns at any time so that we may assist with a solution. Our team is committed to maintaining high standards throughout the property and your comments will be relayed to the appropriate departments for further investigation. Thank you once again for your insights, and we hope you will consider us for your future travels. Best regards

Customer review rating 5.0/5

Nick V. Families - Confirmed reviews ALL

Each one and every person we met was smiling and happy to assist. As foreigners we must have been a handful and we're sorry for that, but we really enjoyed our stay!

Customer review rating 3.0/5

Alexander R. Solo - Confirmed reviews ALL

Great staff, but the noise from the construction was very bothersome...and couldn't get any rest.

Dear Guest Thank you for taking the time to share your feedback, although we wish you had a better stay. The construction noise you mention must be from the building next door. Nevertheless we present our apologies. We work hard to deliver an exceptional guest experience, and it's apparent that in this case we fell short. Best regards

Customer review rating 3.5/5

Thiago P. Business - Confirmed reviews ALL

Room was fine but unpleasant smell from bathroom

Obrigada pela sua pontuação e palavras. Quanto ao mau cheiro na casa de banho, esperamos que tenham informado a recepção, para podermos verificar o mesmo e tomar as devidas medidas. Esperamos poder melhorar e corresponder a todas as suas expectativas da próxima vez que nos visitar. Atentamente

Customer review rating 0.5/5

Hanna C. Couples - Confirmed reviews ALL

I want to share my disappointment with our recent stay. First, the staff member named Carlos was noticeably rude during our interaction at the bar on the morning of November 19, which immediately set a negative tone. His behaviour made us feel unwelcomed, uncomfortable and singled out, and at moments we felt that his attitude may have been influenced by bias related to our LGBTQ+ identity and racial background. Regardless of intent, no guest should ever feel this way. We have never experienced anything like that. We also dealt with constant noise from the floor above us throughout the night, which made it impossible to get proper rest. The beds were uncomfortable as well, adding to an already poor night’s sleep. We appreciate that Mauro offered us free breakfast, but unfortunately the overall experience had already been tainted due to the service issues and the sense of discrimination we experienced. As loyal visitors to Ibis properties across Europe, we hold the brand to a higher standard of hospitality, safety, and inclusivity. Given the circumstances, we believe that additional compensation—such as a credit or consideration for a future stay—would be appropriate and would help restore our confidence in choosing Ibis again. I hope this feedback is taken seriously so other guests, especially those from marginalized communities visiting your hotel, do not face similar issues.

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Other web-users rate our hotel

  • 1,291 reviews 8.7/10 Location
  • 1,607 reviews 5.7/10 Room
  • 1,673 reviews 9.1/10 Service
  • 50 reviews 6.1/10 WiFi
  • 1,055 reviews 8.4/10 Breakfast
  • 656 reviews 8.2/10 Cleanliness
  • 413 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.