Mercure Lisboa Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 964 reviews

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Mercure Lisboa Hotel - Image 1
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AV JOSE MALHOA 23, 1099-051 LISBON, Portugal

Description

Hotel extras

  • Green Key & BREEAM certified hotel committed to sustainable hospitality

  • Panoramic swimming pool open all year round.

  • Just 900m from Sete Rios transportation hub and Lisbon Zoo.

  • Near Gulbenkian, El Corte Inglés and a 15-minute drive from Lisbon Airport.

  • Next to major corporate offices, with 5 meeting rooms for up to 120 guests.

Our accommodation(s)

Hotel location

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 LISBON
Portugal

GPS:38.737657, -9.165859

Telephone
+351 21 720 8000

Calls to a national
fixed network

Fax +351 21 720 8089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERCURE LISBOA - RESTAURANT

Non contractual photo

Experience authentic Portuguese flavors with fresh and locally sourced ingredients, join us for dinner from 18:30 to 22:30, or try out all-day snacks on the set menu from 12:00 to 22:30.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  964 reviews

Customer review rating 5.0/5

Yelena B. Couples - Confirmed reviews ALL

It was a great stay: the room was comfortable and spacious; breakfast had many options; pool has a great view; and a location is a short walk from a big station for metro, trains (to Sintra, for instance) and buses; close enough to the airport, but not too close. The staff were helpful and attentive.

Dear Guest, Thank you for your review following your stay at the Mercure Lisboa. We are delighted to receive your kind compliments and will be sure to share your feedback with our entire team. Your satisfaction is the greatest reward for our staff, who work every day to provide impeccable service. We look forward to welcoming you again and hope that your next stay will be even more enjoyable than this one. Kind regards, Ivone Pereira Front Office Manager

Customer review rating 4.0/5

Terry P. Friends - Confirmed reviews ALL

Good

Dear Guest, Thank you for your review following your stay at the Mercure Lisboa. We are delighted to receive your kind compliments and will be sure to share your feedback with our entire team. Your satisfaction is the greatest reward for our staff, who work every day to provide impeccable service. We look forward to welcoming you again and hope that your next stay will be even more enjoyable than this one. Kind regards, Ivone Pereira Front Office Manager

Customer review rating 4.0/5

Stephen M. Couples - Confirmed reviews ALL

Very friendly and helpful staff

Dear Guest, Thank you for your review following your stay at the Mercure Lisboa. We are delighted to receive your kind compliments and will be sure to share your feedback with our entire team. Your satisfaction is the greatest reward for our staff, who work every day to provide impeccable service. We look forward to welcoming you again and hope that your next stay will be even more enjoyable than this one. Kind regards, Ivone Pereira Front Office Manager

Customer review rating 5.0/5

Lisa J. Couples - Confirmed reviews ALL

We were pleased with the Hotel. We stayed for three nights. The rooftop pool with retractable roof was amazing as the temperature soared during our stay. The location is just a short Uber ride from the city center and there are a few restaurants in the area that were good. We added breakfast to our stay and we're glad we did. The buffet had a good selection and we didn't have to look for a restaurant in the morning before our tours and outings.

Dear Guest, Thank you for your review following your stay at the Mercure Lisboa. We are delighted to receive your kind compliments and will be sure to share your feedback with our entire team. Your satisfaction is the greatest reward for our staff, who work every day to provide impeccable service. We look forward to welcoming you again and hope that your next stay will be even more enjoyable than this one. Kind regards, Ivone Pereira Front Office Manager

Customer review rating 4.0/5

Alessandro D. Business - Confirmed reviews ALL

Rooms might need some overhauling. Old and weared out kitt in bathroom. Lamiate floors could use replacement. Minibar showed some rust or dirt. Although quite clean, these things give less impression

Dear Alessandro D., We very much appreciate your comments regarding your stay at the Mercure Lisboa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mercure hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Ivone Pereira Front-Office Manager

Other web-users rate our hotel

  • 396 reviews 8.6/10 Location
  • 612 reviews 6.5/10 Room
  • 598 reviews 8.6/10 Service
  • 16 reviews 3.6/10 WiFi
  • 287 reviews 6.9/10 Breakfast
  • 232 reviews 7.1/10 Cleanliness
  • 179 reviews 7.2/10 Pool
  • 154 reviews 4.3/10 Vibe

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