Mercure Lisboa Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,196 reviews

Mercure Lisboa Hotel - Image 1
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Mercure Lisboa Hotel - Image 4
AV JOSE MALHOA 23, 1099-051 Lisbon, Portugal

Description

Hotel extras

  • AllSafe and Clean & Safe certified. Free remote medical advice

  • Surrounded by restaurants and public transport

  • Panoramic swimming pool open 365 days.

  • Near the Zoo, Gulbenkian and El Corte Inglês

  • 5 meeting rooms

Our accommodation(s)

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Hotel location

Mercure Lisboa Hotel

AV JOSE MALHOA 23
1099-051 Lisbon
Portugal

GPS:38.737657, -9.165859

Telephone
+351 21 720 8000

Calls to a national
fixed network

Fax +351 21 720 8089

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A BICICLETA - NOVOTEL LISBOA

The Bicicleta restaurant has a modern and very cool design, with bicycles and plants as a decorative complement. It serves regional and international specialties until 11pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,196 reviews

TripAdvisor Rating  4.0/5  1,759 reviews

Good stay

Customer review rating 5.0/5

Constantine K. Business - Confirmed reviews ALL

Dear Constantine K., Thank you very much for your kind words! We are delighted to hear that you and your wife had a fully satisfying stay at the Mercure Lisboa. It\'s wonderful to know that our reception and cleaning staff, as well as our efficient WiFi network, contributed to your positive experience. We look forward to welcoming you back in the future! Kind regards, Paulo Castro

Decent Experience

Customer review rating 3.5/5

Eduardo Business - Confirmed reviews ALL

Dear Mr. Eduardo, Thank you very much for sharing your experience with us at the Mercure Lisboa Hotel. I\'m glad to hear that you enjoyed the room, the breakfast buffet, and the friendly staff, especially at the front desk. 😊 I\'m sorry to hear that your room was too warm and that the ventilation was insufficient. I also apologize for the issues with the coffee machine during the conference and the noise from the nearby airport. Your feedback is valuable to us and helps us improve our services. Kind Regards, Paulo Castro

Great value

Customer review rating 4.5/5

Boris L. Couples - Confirmed reviews ALL

Dear BORIS L., We very much appreciate your comments regarding your stay at the Mercure Lisboa Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Castro

Very helpful staff

Customer review rating 4.5/5

Sz Families - Confirmed reviews ALL

Dear SZ, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivone Pereira

Worst Beds in Hotel History!!!

TripAdvisor rating 1.0/5

Mr H TripAdvisor review

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Other web-users rate our hotel

  • 458 reviews 8.1/10 Location
  • 665 reviews 6.2/10 Room
  • 700 reviews 8.8/10 Service
  • 17 reviews 7.3/10 WiFi
  • 328 reviews 7.8/10 Breakfast
  • 256 reviews 6.2/10 Cleanliness
  • 202 reviews 7.5/10 Pool
  • 168 reviews 3.9/10 Vibe

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.