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Sofitel Lisbon Liberdade Hotel 5 stars

Customer review rating 4.6/5 8,118 reviews

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Sofitel Lisbon Liberdade
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+ 20 Services

Hotel extras

  • Luxury shopping

  • In front of the metro station

  • Near to Lisbon's Funicular and Bairro Alto

  • Near Santa Justa Lift

  • Elegant suites offering the comfort of an apartment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pet is accepted per room up to a maximum weight of 8 Kg upon payment of 35ePaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 9 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
Nº de Registo:127
1269-038 lisboa
portugal

Tel: +351213228300

Fax: (+351)21/3228310


Check-in from 14h00

Check out up to 12h00

  • CAIS DO SODRE GARE DO ORIENTE :  91 AVENIDA

  • CAMPO DE OURIQUE STA APOLONIA :  709 AVENIDA

  • AMADORA ESTE - SANTA APOLÓNIA :  BLUE AVENIDA

  • CASCAIS :  CAIS DO SODRE

  • NORTH SOUTH EAST WEST :  STA APOLONIA

  • RER AVENIDA SINTRA :  ROSSIO

  • By plane

    PORTELA At 8km / 4.97 miles

  • By boat

    CAIS DO SODRE At 3km / 1.88 miles

  • By boat

    PRACA DO COMERCIO At 2km / 1.25 miles

  • By helicopter

    TIRES At 18km / 11.25 miles

  • By car

    A1 At 8km / 5 miles

  • By car

    A2 At 5km / 3.13 miles

  • By car

    A5 At 2km / 1.25 miles

  • By train

    ENTRECAMPOS At 3.7km / 2.3 miles

  • By train

    ORIENTE At 10km / 6.21 miles

  • By train

    ROSSIO At 1km / 0.63 miles

  • By train

    SANTA APOLONIA At 5km / 3.11 miles

GPS :38.71891, -9.14508

Our accommodation(s)

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

CLASSIC ROOM with 1 single bed

  • Max. number of persons: 1
  • Area: From 20 / 215 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: City View, Patio *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Views: Patio, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 1 King Size Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Views: City View, Patio *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM with twin beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Views: Patio *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

ADLIB

Type of cuisine: French

Step from Avenida da Liberdade into a sophisticated Lisbon restaurant where chef Daniel Schlaipfer adds a French twist to Portuguese traditional dishes. Experience rituals of breads, Portuguese and international wines, cheeses and pastries.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INTRA-MUROS

Non contractual photo

Sip bottle-aged Porto at our intimate Lisbon bar, lined with original Asian artworks and shelves of intriguing books. Sweet amarguinha almond liqueur is another Lisbon favorite, served perfectly chilled by our experienced bar staff and sommelier.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 116

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 63 people

Find out more

Our guest reviews for
Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,118 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,711 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Highly professional staff

Customer review rating 5.0/5

Norma S. Friends - 27/03/2020 Confirmed reviews ALL

Awesome! Plan to come back.

Outstanding guest experience

Customer review rating 5.0/5

Asinetta Couples - 17/03/2020 Confirmed reviews ALL

Our stay was excellent from beginning to end with very helpful staff. We were celebrating our 10 year anniversary and we got upgraded to the junior suite we also had for our wedding.

Dear Mrs. A., Thank you for staying again at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay. It is a great pleasure to read your review and know that you have truly enjoyed your stay, namely the special surprise that we have prepared for your anniversary. We sincerely appreciate your compliments and kind words in regards to the service provided by our Ambassadors. They do their best to make sure that each and every Guest experiences a unique and memorable time with us, and we are delighted to see that we have accomplished this with you. We look forward to welcoming you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Disappointing

Customer review rating 2.5/5

E Friends - 16/03/2020 Confirmed reviews ALL

Had to cut short my stay due to covid-19 measures taking place in Spain. No accomodation was made; I asked for a one night credit in a future stay, I got a flat no for an answer. I guess I expected more from an Accor partner, Sofitel, no less

Dear Mr. E., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We sincerely regret to know that your experience didn't correspond to all your expectations and therefore we do apologize for the inconveniences you faced. Your feedback is truly important for us, as we strive to provide a superior service experience for every customer. Rest assured that we will take the appropriate measures to avoid future occurrences. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Well located, wonderful stay

Customer review rating 4.5/5

Lee Y. Couples - 16/03/2020 Confirmed reviews ALL

Every time that we are staying in Sofitel’s hotels, it’s a wonderful experience. During our vacation in Lisbon, the staff of the hotel, the Room and the service was high rated. We felt very welcome and we will probably come back again in the future.

Dear Mrs. Y., We very much appreciate your preference for Sofitel Lisbon Liberdade as well as your comment regarding your stay at our property. We are pleased to know that you had a great experience with us and you have enjoyed our excellent location and the service offered by our Ambassadors. We look forward to welcoming you back in your next visit to our vibrant capital and we do hope that your forthcoming stay will be as pleasant as this one. Kindest regards, Cláudia Gouveia Guest Experience Manager

Fine hotel, great location

Customer review rating 4.5/5

Jon L. Couples - 11/03/2020 Confirmed reviews ALL

From the helpful doormen, friendly and efficient check in, fine quiet room with good views, pleasant and competent cleaning staff to the value for money and speedy check out, the whole experience was a good one and we will return. My only niggle was the cost of your hotel parking. For my 4 days this would have cost €120. Just around the corner I was charged €7 and on my return with a loyalty card , it was free under the hotel. I was inconvenient to have to go up the road to a public car park where I paid only €21 .

Dear Mr. L., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location, the comfort of your room as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. Kindly note that we took also good note of your feedback regarding our private parking. We sincerely hope to welcome you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Excellent service, great location.

Customer review rating 5.0/5

John M. Business - 11/03/2020 Confirmed reviews ALL

The staff is amazing from check in to check out. Room service very efficient.

Dear Mr. M., We very much appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We are delighted to know that our Ambassadors made you feel truly special, since they do their very best to each and every Guest experiences a wonderful time at our property. It is also a great pleasure to see that you appreciate our superb location as well as our room service. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Just what we wanted

Customer review rating 4.5/5

Sue Couples - 10/03/2020 Confirmed reviews ALL

A well sited hotel with helpful staff.

Dear Mrs. S., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to see that you enjoyed your stay with us and you have truly appreciated our excellent location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

great location, great staff

Customer review rating 4.5/5

Diane F. Couples - 10/03/2020 Confirmed reviews ALL

We had a great stay in Lisbon and love the location for this hotel. Only issue is that our room was a bit small and NO drawer space at all for unpacking a little bit. Barely any shelf space either.

Dear Mrs. F., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. Kindly note that we took also good note of the issue reported. We look forward to welcoming you back in your forthcoming stay in our charming capital. Kindest regards, Cláudia Gouveia Guest Experience Manager

Excellent location, great service

Customer review rating 4.5/5

Anonymous Couples - 09/03/2020 Confirmed reviews ALL

Very good experience overall.

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Well located, great stay

Customer review rating 5.0/5

Dominic Families - 06/03/2020 Confirmed reviews ALL

Hotel is well located, nice and the service terrific. Would certainly stay again.

Dear Mr. D., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

It was okay

Customer review rating 3.5/5

S. Couples - 02/03/2020 Confirmed reviews ALL

It was a small room, no daylight and we had to fight for getting the window open

Dear Mrs. S., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We sincerely regret to know that your experience didn't correspond to all your expectations and therefore we do apologize for the inconveniences you faced with your room. Your feedback is truly important for us, as we strive to provide a superior service experience for every customer. Rest assured that we will take the appropriate measures to avoid future occurrences. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Nothing special

Customer review rating 2.0/5

Pablo Couples - 29/02/2020 Confirmed reviews ALL

Sorry, but I was expecting a lot more from staying at a Sofitel. The lobby looks tired (poor lighting) , the bar was always empty (because it looks uninviting) and the restaurant was also empty at most times. The really annoying thing however is that I do not like eating breakfast in the hotel's basement. It is not a nice way to start the day. The staff were friendly. The room was no more than 'alright'. If I came to Lisbon again, I would not stay here.

Dear Mr. P., Thank you for staying at Sofitel Lisbon Liberdade during your stay in Lisbon and for taking the time to comment about your experience with us. We are pleased to know that you have enjoyed the service offered by our Ambassadors. Nonetheless, we do understand as well that we have not met all your expectations and we do apologize for all the inconveniences you faced with our hotel facilities. Your feedback is truly important for us, as we strive to provide a superior service experience for every customer. Rest assured that we will take the appropriate measures to avoid future occurrences. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

An amazing 30th birthday at the Sofitel

Customer review rating 5.0/5

Mrs F. Couples - 28/02/2020 Confirmed reviews ALL

Me and my husband travelled to Lisbon from the UK to celebrate my 30th birthday and stayed at the Sofitel for 4 nights. From check-in, to being shown around the room, to rectifying an issue with our coffee machine, to checking out - the whole experience was simply fantastic and the staff were so attentive. The room itself was perfect to retreat to after busy days sightseeing - the bed and turn down service were very welcome. Thank you for a wonderful stay - we would not hesitate to stay again when we return to the beautiful city and we would also recommend it to our friends and family.

Dear Mrs. F., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to comment about your stay. It is a great pleasure to read your review and know that you have truly enjoyed your stay, namely the special surprise that we have prepared for your Birthday. We sincerely appreciate your compliments and kind words in regards to the service provided by our Ambassadors. They do their best to make sure that each and every Guest experiences a unique and memorable time with us, and we are delighted to see that we have accomplished this with you. We look forward to welcoming you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Telmo on reception made my stay a great one

TripAdvisor rating 5.0/5

MargaretinParis 12/02/2020 TripAdvisor review

When I arrived at the hotel a crowd of Chinese tourists was coming out. After they dispersed a friendly porter called Nelson took my suitcase and showed me to reception where I was warmly welcomed by Telmo who looked after me throughout my stay. Being a gold member I got an upgrade from a 25m2 superior room to a 28m2 luxury room which was great as when I peeked inside a superior room I saw that it was really small. My room was at the end of the corridor so had extra space which made a difference. I also liked the special gold key card holder for gold members. There were two armchairs with footstools (sorely missed during my recent stay at the Sofitel in Abu Dhabi) on either side of an oval table which had a flower, a welcome note and some cakes on it which was a nice touch. There was also a free bottle of water on each side of the bed and the minibar was well stocked. The bathroom had a walk-in shower. The overhead rain shower was on the side with the glass panel but the normal shower was on the open side so water goes everywhere when you have a shower so they should probably add a shower door. As everyone has mentioned the exercise room on the lower ground floor is tiny with a Technogym treadmill, upright bike, seated bike a Unica multi-station and a few light barbells. However, the hotel will sell you a voucher for €15 to use a nearby gym and pool and apparently they are planning on doing some renovations soon so hopefully there will soon be a better gym. On the first night I had dinner in the hotel restaurant AdLib. The menu was limited but the food and service were good. I had lunch there the second day and there was a good value tasty lunch menu at €18 for 2 courses and €22 for 3 courses. I had a free drink in the bar with my gold member voucher and the barman made me an excellent gin and tonic with some extra ingredients. The second evening I had an amazing dinner at 100 Maneiras in the old town and when I got back I was told that Telmo had organized another free cocktail for me in the hotel bar which was really nice of him. It's because of staff like him that I love to stay at the Sofitel as they always make you feel special.

Dear MargaretinParis, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your lovely experience. It was a pleasure to read your comment and to know that you had a wonderful time with us. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Telmo who made your experience truly memorable. It is also a pleasure to know that you enjoyed our restaurant AdLib, our Intra-Muros Bar and the comfort and amenities in our rooms. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Staff make the difference

TripAdvisor rating 5.0/5

pebblesss 24/01/2020 TripAdvisor review

Nice hotel, great facilities, however what made our stay were the staff they were fantastic. Nothing was too much trouble, we were well looked after. They arranged car rental, restaurant reservations, boarding passes etc

Dear pebblesss, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the hotel facilities and service provided by our Ambassadors, who made your experience truly memorable. We look forward to welcome you on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

Brilliant stay and service

TripAdvisor rating 5.0/5

799reg Friends getaway - 19/01/2020 TripAdvisor review

Second time staying here and this better than the first! Checked in with two other couples and the excellent service at reception continued through to the rest of our 5 day stay. The breakfast was of a very good and the restaurant was above our expectations! I have no hesitation in booking here again as would our friends on this holiday.

Dear 799reg, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our breakfast and also service offered by our Ambassadors. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Mayka Rodriguez

Christmas in Lisbon

TripAdvisor rating 4.0/5

antoniocarlosevam Couples - 29/12/2019 TripAdvisor review

Problems with check-in. Room very good and location of hotel excellent. I will return to the hotel only if I have the certitude of no problems in the reservation with the room I want! The bar could be better.

Dear antoniocarlosevam, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the room facilities and our prime location. We have taken note of all your comments regarding the check in problems. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Excellent

TripAdvisor rating 5.0/5

Vacationer354999 Business - 20/12/2019 TripAdvisor review

Prime location, metro access just in front.. Cool service... the rooms are quite neat and clean... I recommend traveller to chose this hotel when ur travelling to Lisbon, Portugal. I enjoyed the stay.

Dear Vacationer354999, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience. It was a pleasure to welcome you to our hotel and to know that you had a lovely time with us. Thank you for your positive feedback concerning to our room facilities, service and location. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

Great experience

TripAdvisor rating 5.0/5

SilviaC15 Couples - 20/11/2019 TripAdvisor review

The hotel is extremelly well located in one of the most beautiful and fancy avenues of Lisbon and there is a metro station right in front of it. Employess are very nice, well trained and polite and are always at your disposal.

Dear SilviaC15, Thank you for your comment and preference for Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated your experience with us. Thank you for your positive comment in regards to our location and service provided by our Ambassadors. We look forward to welcome you on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Nice hotel, but badly redesigned, with almost no storage in the room

TripAdvisor rating 4.0/5

Michael W Family - 14/11/2019 TripAdvisor review

Our room was quiet and comfortable, though small, and the bed large and good. Staff were friendly and helpful. My complaint about the room is that when it was refurbed, they took out almost all of the places for you to put your clothes and personal items (except for a small volume on the left side of the hanger wardrobe). The nightstands had no drawers, only a surface. There was no suitcase stand, and we had to use the side chair. (The hanger rack runs back to front, which is difficult to use.) Only one power outlet was available. You wonder who designs these updates, and if they ever have stayed at a hotel.

Dear Michael W, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to know that you enjoyed our room facilities with the comfort of our Sofitel “MyBed” and service provided by our Ambassadors. Nevertheless, we understand that our room renovations have not met all your expectations. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Mayka Rodriguez

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