Sofitel Lisbon Liberdade Hotel 5 stars

TripAdvisor rating 4.5/5 4,684 reviews
Sofitel Lisbon Liberdade
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Room 1

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Hotel extras

  • Luxury shopping

  • In front of the metro station

  • Near to Lisbon's Funicular and Bairro Alto

  • Near Santa Justa Lift

  • Elegant suites offering the comfort of an apartment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pet is accepted per room up to a maximum weight of 8 Kg upon payment of 35ePaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
Nº de Registo:127
1269-038
lisboa
portugal

Check-in from 14h00

Check out up to 12h00

  • CAIS DO SODRE GARE DO ORIENTE :   91 AVENIDA

  • CAMPO DE OURIQUE STA APOLONIA :   709 AVENIDA

  • AMADORA ESTE - SANTA APOLÓNIA :   BLUE AVENIDA

  • CASCAIS :   CAIS DO SODRE

  • NORTH SOUTH EAST WEST :   STA APOLONIA

  • RER AVENIDA SINTRA :   ROSSIO

  • By plane

    PORTELA At 8km / 4.97 miles

  • By boat

    CAIS DO SODRE At 3km / 1.88 miles

  • By boat

    PRACA DO COMERCIO At 2km / 1.25 miles

  • By helicopter

    TIRES At 18km / 11.25 miles

  • By car

    A1 At 8km / 5 miles

  • By car

    A2 At 5km / 3.13 miles

  • By car

    A5 At 2km / 1.25 miles

  • By train

    ENTRECAMPOS At 3.7km / 2.3 miles

  • By train

    ORIENTE At 10km / 6.21 miles

  • By train

    ROSSIO At 1km / 0.63 miles

  • By train

    SANTA APOLONIA At 5km / 3.11 miles

GPS :38.71891, -9.14508

Our accommodations

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

CLASSIC ROOM with 1 single bed

  • Max. number of persons: 1
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 25
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

SUPERIOR ROOM with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Views: Patio, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

LUXURY ROOM with twin beds

  • Max. number of persons: 2
  • Area: From 28
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call(...)

JUNIOR SUITE, 1 King Size Bed, Lounge with Sofa Bed

  • Max. number of persons: 4
  • Area: From 42
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, 1 King Size Bed, Lounge, High Floor

  • Max. number of persons: 3
  • Area: From 44
  • Views: Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

OPERA SUITE, 1 King Size Bed, Lounge, Terrace,High Floor

  • Max. number of persons: 2
  • Area: From 77
  • Views: City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

ADLIB

Type of cuisine: French

Step from Avenida da Liberdade into a sophisticated Lisbon restaurant where chef Daniel Schlaipfer adds a French twist to Portuguese traditional dishes. Experience rituals of breads, Portuguese and international wines, cheeses and pastries.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

INTRA-MUROS

Photo non contractuelle / Strictly non binding

Sip bottle-aged Porto at our intimate Lisbon bar, lined with original Asian artworks and shelves of intriguing books. Sweet amarguinha almond liqueur is another Lisbon favorite, served perfectly chilled by our experienced bar staff and sommelier.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 116

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 63 people

Find out more

Our guest reviews for
Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

7,841 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,684 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice Hotel, great location

Customer review rating 4.6/5

Heiko Solo - 10/01/2020 Confirmed reviews ALL

I just stayed one short night at the Hotel. Checkin and out were very friendly and fast. Roomservice were fast and good. I would like to get the Option to opt out for the welcome Letters and the Thank you Note in the Room. This is something you could send via E-Mail. So you could reduce costs, time and you help the environment.

Dear Mr. H., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to comment about your stay. We are pleased to read that you have enjoyed your experience and you have appreciated our premium location, the room service as well as the service provided by our Ambassadors. We took also good note of your recommendation. We look forward to welcoming you back in your forthcoming stay in our vibrant capital. Kindest regards, Cláudia Gouveia Guest Experience Manager

Perfect: location, breakfast, service, cleanliness, staff

Customer review rating 4.6/5

M. G. Solo - 10/01/2020 Confirmed reviews ALL

Will return to this hotel the next time I’m in Lisboa.

Dear Mr. M., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location, the breakfast, the cleanliness of our property as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Great Service & Great Hotel

Customer review rating 4.6/5

Anonymous Couples - 09/01/2020 Confirmed reviews ALL

We had personal issues with a family member and nearly had to cancel our stay. But we finaly were able to make it but a few days late. The hotel staff and management were very ubderstanding and helped us alot by changing our reservation even if it was not refundeable. The room was good and the bathroom very clean. The breakfast is fantastic. We also had dinner at Adlib. It was very good. All in all, a great experience. You should try to make your bar... more like a bar. And maybe paint the lobby....

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you had a great time with us and you have truly appreciated the comfort of your room, the breakfast and your dinner at our restaurant AdLib, as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in your forthcoming stay in our vibrant capital. Kindest regards, Cláudia Gouveia Guest Experience Manager

Enjoyable with a little disappointment!

Customer review rating 4.6/5

Vincent M. Couples - 06/01/2020 Confirmed reviews ALL

Lovely hotel, friendly staff, clean and well equipped for every need. As we had just one night in the city we had hoped to make the most of it and see as much as possible. However, we waited for over an hour, after checking in, for our room to be available. This was a bad start to our visit as it meant we had to miss out on some things.

Dear Mr. M., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are pleased to know that you have enjoyed our facilities as well as the service provided by our Ambassadors. Nevertheless, we understand that we have not met all your expectations and we do apologize for the inconveniences caused upon your arrival. Your feedback is truly important for us, as we strive to provide a superior service experience for every customer. Rest assured that we will take the appropriate measures to avoid future occurrences. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Nice location, disappointing service

Customer review rating 4.6/5

Manuel Couples - 06/01/2020 Confirmed reviews ALL

- No room upgrade offered despite Platinum membership and hotel was far from full - Bed tilts outwards left and right (no effort was done to fix it) - Drink voucher could not be used in the room unlike in all other Accor Hotels I’ve been to - Up to 1hr waiting time for room service - Errors in delivery of room service - Errors in billing during checkout

Dear Mr. M., Thank you for staying at Sofitel Lisbon Liberdade during your stay in Lisbon and for taking the time to comment about your experience with us. We sincerely regret to know that your stay didn't correspond to your expectations. We assure you that we took good note of your comments and we will take the appropriate measures to avoid future incidents. Please accept our most sincere apologies for all the inconveniences caused during your stay at our property. We appreciate again your sharing your concerns and we look forward to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Comfortable stay at the heart of Lisbon

Customer review rating 4.6/5

Ilias A. Families - 05/01/2020 Confirmed reviews ALL

The location of the hotel is ideal: Close to the very center of the old city but quiet and easy to access. Though the bulding and the lobby are not impressive, the rooms (deluxe) are functional with comforable beds and puproseful bathrooms. Hotel personnel on all levels are very attentive, responsive and friendly offering personal service to guests. Finally, the restaurant Ad Lib is very good both for food and service.

Dear I. A. Thank you for your preference in Sofitel Lisbon Liberdade and for taking the time to comment about your stay. It was a pleasure to read your positive review and to know that you have truly enjoyed and appreciated your time with us. Thank you for your comments in regards to our facilities and service provided by our Ambassadors. We are also glad that you enjoyed your experience on our restaurant. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Pleasant stay

Customer review rating 4.6/5

António Solo - 05/01/2020 Confirmed reviews ALL

Pleasant and very comfortable stay

Dear A., Thank you for your feedback regarding your experience with us! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade
Customer review rating 4.6/5

Anonymous Couples - 04/01/2020 Confirmed reviews ALL

Positiva

Dear guest, Thank you for your feedback regarding your experience with us! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Fantastic!

Customer review rating 4.6/5

Anonymous Families - 04/01/2020 Confirmed reviews ALL

Our stay at the SOFITEL was wonderful!! The staff, the accommodations, the bar, and restaurant all exceeded our expectations!! Tilmo and Susanne at the Front Desk were both extremely helpful and courteous! The airport transfers with Ricardo were seemless and efficient. The four hour tour with Dimtrix that the hotel arranged was fantastic! So informative and FUN! We would love to come back and visit Lisbon again! If we’re ever fortunate enough to do so, we will stay at the SOFITEL again!

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Very Good Except Check-In and Reception

Customer review rating 4.6/5

Gokhan G. Couples - 02/01/2020 Confirmed reviews ALL

Very comfortable bed and very good shower ! Housekeeping very well. Only there was a lady in the reception who made our check in was not a Sofitel Quality.

Dear G. G., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. We are very happy to know that you have appreciated every moment of your experience with us. Thank you for your positive comment in regards to the service provided by our Ambassadors and our room facilities with the comfort of our Sofitel “MyBed”. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

nice hotel very conveniently located

Customer review rating 4.6/5

Herve Families - 02/01/2020 Confirmed reviews ALL

great location. great bathrooms. fantastic breakfast. The room is nice and comfortable but nothing special for a Sofitel. The hotel is clearly more suited for corporate guests than families. the service is ok. slightly below sofitel standards though. As an example, the concierge has not acknowledged us, not even once in 3 days and was too busy to help us to find a cab when we left. great stay anyway. thanks.

Dear Mr. H., Thank you for staying at Sofitel Lisbon Liberdade during your stay in Lisbon and for taking the time to comment about your experience with us. We are pleased to know that you have enjoyed our premium location as well as our breakfast. Nevertheless, we took also good note of your comments regarding our concierge. Rest assured that we will take the appropriate measures to avoid future occurrences. Please accept our most sincere apologies for all the inconveniences caused. We look forward to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Not up to the standards of a Sofitel

Customer review rating 4.6/5

Anonymous Business - 02/01/2020 Confirmed reviews ALL

This Sofitel is centrally and conveniently located, but this is its most positive feature, the structure should be renovated and the personnel is not very proactive

Dear guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. It is a pleasure to know that you enjoyed our premium location. Nonetheless, we understand that we have not met all your expectations. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Not a 5 Star Stay

Customer review rating 4.6/5

A C. Friends - 31/12/2019 Confirmed reviews ALL

The beds are terrible. We had to literally flip the mattress over in the middle of the night. There is a giant lump in the middle that would cause you to roll off the bed. There is no spa or sauna. No rooftop terrace as the images on the website imply. The ventilation in the bathroom is non-existent. The staff in the the lobby and breakfast area were very good along with the location. These are the only things that made the stay positive.

Dear A. C. , Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to know that you enjoyed our location, breakfast and the service provided by our Ambassadors. Nonetheless, we understand that we have not met all your expectations and apologize for the inconvenience you faced with the room facilities. Nevertheless, regarding the issue, we have already taken the appropriate measures to solve this question and avoid future occurrences like these. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We look forward to welcome you to Sofitel Lisbon Liberdade in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Excellent service

Customer review rating 4.6/5

Carmen Couples - 31/12/2019 Confirmed reviews ALL

Besides been surprised with an additional charge of $100 for early arrival, although I informed the hotel beforehand and they never mentioned this charge to me. The overall experience has been wonderful. I highly recommend this hotel for good location, good room and excellent service from everyone

Dear C., We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our Ambassadors, the room facilities and services and our prime location. We have taken note of all your comments. We take all our Guest’s opinions seriously as all comments assist us in improving our services to meet your expectations. Thank you for your recommendation!hank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Christmas in Lisbon

TripAdvisor rating 4.5/5

antoniocarlosevam Couples - 29/12/2019 TripAdvisor review

Problems with check-in. Room very good and location of hotel excellent. I will return to the hotel only if I have the certitude of no problems in the reservation with the room I want! The bar could be better.

Dear antoniocarlosevam, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the room facilities and our prime location. We have taken note of all your comments regarding the check in problems. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Perfect

Customer review rating 4.6/5

May Solo - 28/12/2019 Confirmed reviews ALL

Was very pleasant .. room was beautiful and spacious as I had been made guest of the day .. very pleasant surprise .. loved it

Dear Ms. M., We very much appreciate your preference for Sofitel Lisbon Liberdade as well as your comment regarding your stay at our property. We are delighted to see that you have truly enjoyed your time with us. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay, whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in a near future. Sincerely, Cláudia Gouveia Guest Experience Manager

Lovely hotel in a very convenient position.

Customer review rating 4.6/5

Ajw Couples - 26/12/2019 Confirmed reviews ALL

This was the second time we have stayed at this hotel . Lovely hotel with very good service and the expected quality of a Sofitel. Location is great for visitors having the metro just outside and within walking distance to the main area of Lisbon.

Dear Mr. AJW., Thank you for staying again at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you truly appreciate our premium location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcome you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Excellent !!

Customer review rating 4.6/5

O. Couples - 23/12/2019 Confirmed reviews ALL

That was a perfect stay, many thanks for providing this excellent service

Dear Mr. O., Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We do appreciate your recommendation! We look forward to welcome you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Full of Suprises

Customer review rating 4.6/5

Anonymous Business - 21/12/2019 Confirmed reviews ALL

Enjoy the little things that were sent into my room only problem for me was that the bed was too soft...

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for the time taken to comment about your stay. We are delighted to know that your experience was pleasant. Nonetheless, we took also good note of your remarks concerning our beds. We appreciate your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Excellent

TripAdvisor rating 4.5/5

Vacationer354999 Business - 20/12/2019 TripAdvisor review

Prime location, metro access just in front.. Cool service... the rooms are quite neat and clean... I recommend traveller to chose this hotel when ur travelling to Lisbon, Portugal. I enjoyed the stay.

Dear Vacationer354999, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your experience. It was a pleasure to welcome you to our hotel and to know that you had a lovely time with us. Thank you for your positive feedback concerning to our room facilities, service and location. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez
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