Sofitel Lisbon Liberdade Hotel 5 stars

Customer review rating 4.6/5 8,227 reviews

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+ 22 Services

Hotel extras

  • Luxury shopping

  • In front of the metro station

  • Near to Lisbon's Funicular and Bairro Alto

  • Near Santa Justa Lift

  • Elegant suites offering the comfort of an apartment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 9 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
Nº de Registo:127
1269-038 lisboa
portugal

Tel: +351213228300

Fax: (+351)21/3228310


Check-in from 14h00

Check out up to 12h00

  • CAIS DO SODRE GARE DO ORIENTE :  91 AVENIDA

  • CAMPO DE OURIQUE STA APOLONIA :  709 AVENIDA

  • AMADORA ESTE - SANTA APOLÓNIA :  BLUE AVENIDA

  • Metro :  Avenida

  • CASCAIS :  CAIS DO SODRE

  • NORTH SOUTH EAST WEST :  STA APOLONIA

  • RER AVENIDA SINTRA :  ROSSIO

  • By plane

    PORTELA At 8km / 4.97 miles

  • By boat

    CAIS DO SODRE At 3km / 1.88 miles

  • By boat

    PRACA DO COMERCIO At 2km / 1.25 miles

  • By helicopter

    TIRES At 18km / 11.25 miles

  • By car

    A1 At 8km / 5 miles

  • By car

    A2 At 5km / 3.13 miles

  • By car

    A5 At 2km / 1.25 miles

  • By train

    ENTRECAMPOS At 3.7km / 2.3 miles

  • By train

    ORIENTE At 10km / 6.21 miles

  • By train

    ROSSIO At 1km / 0.63 miles

  • By train

    SANTA APOLONIA At 5km / 3.11 miles

GPS :38.71891, -9.14508

Our accommodation(s)

Designed for comfort, our Lisbon luxury hotel accommodations are elegant and delightful. In-room features at this Portugal luxury hotel include LCD television, WiFi, mini-bars, fresh flowers, and down comforters - for a feeling of pure "Bien-Être."

Our restaurants and bars

MATIZ

Type of cuisine: Mediterranean

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

MATIZ

Located in the lobby, the Matiz bar features an innovative style with contemporary lines. Enjoy bottle-aged Port wine or a sweet almond liqueur, popular in the city, prepared by our experienced team.

Menu (PDF)

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 116

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 63 people

Find out more

Our guest reviews for
Sofitel Lisbon Liberdade

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,227 reviews

TripAdvisor Rating 4.5/5

4,730 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfectly located and the entire staff were outstanding. They helped me in every way and made the experience one of the best ever in my traveling career.

Customer review rating 5.0/5

Paul M. Business - 21/09/2021 Confirmed reviews ALL

Being the first travel out of the country for me since COVID, I was nervous about the requirements and difficulties in getting in and around Lisbon. The staff arranged everything for me and made it easy. The room, the food, the staff was all outstanding. In addition, the hotel was in a perfect location.

Dear Mr. P. M., We very much appreciate your comments regarding your stay at the Sofitel Lisbon Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Great location - excellent accommodations and food

Customer review rating 5.0/5

Charles J. Z. Business - 20/09/2021 Confirmed reviews ALL

Everything was great.

Dear Mr. Z. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

Had a lovely time

Customer review rating 4.5/5

Anonymous Friends - 20/09/2021 Confirmed reviews ALL

Everything was very satisfactory, only the breakfast and the staff at the restaurant was a disappointment. The reception was particularly lovely and made a very welcoming atmosphere. The breakfast wasn’t fantastic, coffee could be better and I wasn’t allowed to sit on the couch, although obviously the restaurant was empty as the hotel is not fully booked. I felt it was unnecessary as it was so empty. Otherwise, everything was fantastic, was very pleased with the quality of the bed.

Dear Guest, Thank you for staying at Sofitel Lisbon Liberdade during your time in Lisbon, and for taking the time to comment about your stay. We are glad that you enjoyed your experience with us and thank you for your compliments regarding the quality of the bed. Nevertheless, we have taken note of your comments; rest assured we will take the appropriate measures to avoid future occurrences. Please accept our most sincere apologies for any inconveniences this may have caused during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cláudia Gouveia Guest Experience Manager Sofitel Lisbon Liberdade

luxurious, well-located, professional staff, and comfortable

Customer review rating 5.0/5

David O. Solo - 10/09/2021 Confirmed reviews ALL

stayed 4 days at end of AMA waterways river cruise.

Dear Mr. O, Thank you so much for staying at Sofitel Lisbon Liberdade as well as for taking the time to comment about your stay. We are delighted to see that you have truly enjoyed your time with us. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay, whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

Solitude in Lisbon

Customer review rating 5.0/5

Pilar A. Solo - 09/09/2021 Confirmed reviews ALL

The minute you arrive at the Sofitel, you are greeted with the kindest of smiles. It immediately creates a welcoming atmosphere for an intimate and well cared for stay in the midst of a big city. The staff always goes above and beyond to gently care for your needs, concerns, questions or simple check in. From the valet help, to the front desk, the waiters, and the concierge... every one shares the same kindness in welcoming their clients. The rooms are quiet, some have absolutely breathtaking views over the city, but all of them ensure a great nights rest. The bedrooms are modern yet warm, but the beds are a true luxury. So honestly, why sleep anywhere else? The location is superb as the hotel is located in the midst of restaurants, shopping and literally right next door to a metro. I would not hesitate to recommend this beautiful place. It is a refuge for the tired businessman but an inspiration for those seeking out the excitement of Lisbon.

Dear Mrs. A., Thank you so much for staying at Sofitel Lisbon Liberdade and for taking the time to share your experience at our property. It's a great pleasure to read your feedback and know that our Ambassadors make you feel truly special. Your contentment is undoubtedly our utmost reward, as we strive to provide a superior service experience for every customer. We are delighted to see that you really appreciate the comfort of our rooms as well as our premium location in the heart of our vibrant capital. We are very much looking forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Many stays over the years. My no 1 choice in Lisboa!

Customer review rating 5.0/5

Harrison G. Couples - 08/09/2021 Confirmed reviews ALL

Wonderful service from check in to check out. Great staff: Ricardo, Nelson and all staff!!

Dear Mr. G. We warmly thank you for your regular preference for Sofitel Lisbon Liberdade as well as for sharing your experience with us. It is a great pleasure to read your review and know that you truly enjoy your stays at our property. We sincerely appreciate your compliments and kind words in regards to the service provided by our Ambassadors, namely Ricardo and Nelson. Our team do their best to make sure that each and every guest experiences an enjoyable and memorable time with us, and we are delighted to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Not recommended

Customer review rating 2.0/5

Henrijs Families - 07/09/2021 Confirmed reviews ALL

The bed (room 617) is terrible with most likely some deffect of mattrace. Breakfast for 7 day stay is too weak in terms of assortment of food. The staff during breakfast was not careful, you should allwais look after them to get served.

Dear Mr. H., We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to share your experience with us. We sincerely regret to know that we did not live up to your expectations and therefore we would like to assure you that we took good note of your comments. Please accept our most sincere apologies for all the inconveniences caused during your stay at our property. We underwrite that we will take the appropriate measures to avoid and prevent future occurrences, as we always strive to provide a superior service to every customer and we deeply value the satisfaction of our guests. Your feedback is most valuable and allows us to constantly improve our competences, in order to reach our utmost priority, which is to offer an exquisite service and achieve the highest levels of hospitality. Thank you once again for your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in a near future and regain your trust. We look forward to welcoming you back. Kindest regards, Cláudia Gouveia Guest Experience Manager

Good location

Customer review rating 4.5/5

Anonymous Solo - 02/09/2021 Confirmed reviews ALL

Smart hotel in a great location

Dear Guest, Thank you so much for staying again at Sofitel Lisbon Liberdade during your visit to Lisbon as well as for taking the time to share your experience at our property. We are delighted to see that you had a wonderful time with us and you have truly enjoyed our premium location. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

safe location

TripAdvisor rating 5.0/5

trotterNeer 29/08/2021 TripAdvisor review

After crossing 2 borders holland/Germany and Portugal flying from Frankfurt to Lisbon nobody asked for our health papers but the Lisbon Sofitel was the first to check us.about covid which made us very secure .Claudia from PR at Sofitel did the rest She gave us plenty information for our trips and stay and was helpfull in every way in fact all the staff was very helpfull and friendly we cannot wait to come back again

Dear trotterNeer, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a very secure stay with us. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Claudia Gouveia, who made your experience truly memorable. We look forward to welcome you on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

Hotel is well located. Staff is helpful and courteous.

Customer review rating 5.0/5

S. S. Friends - 28/08/2021 Confirmed reviews ALL

The room was clean comfortable and beautifully decorated. The staff was extremely helpful, cheerful and seemed to enjoy their jobs while meeting very diverse people.

Dear Mrs. S., We sincerely appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to share your feedback about your experience with us. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated the service offered by our Ambassadors, since they do their very best to each and every Guest experiences a memorable time with us. It is a pleasure to see that you have also enjoyed our premium location as well as the comfort and cleanliness of your room. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Always a good stay

Customer review rating 5.0/5

Kitaya Business - 27/08/2021 Confirmed reviews ALL

Spent two nights just for business. The staff were very helpful and attentive. The restaurant was very good. The room was very comfortable. All in all, I enjoyed my stay here.

Dear Mrs. K., We sincerely appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to share your experience at our property. We are delighted to see that you have enjoyed your stay with us and you have truly appreciated our superb Restaurant Matiz, the comfort of your room as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Great lication

Customer review rating 5.0/5

Marian K. Friends - 19/08/2021 Confirmed reviews ALL

Great staff

Dear Mrs. K., We very much appreciate your preference for Sofitel Lisbon Liberdade as well as your comment regarding your stay at our property. We are pleased to know that you had a great experience with us. We look forward to welcoming you back in your next visit to our vibrant capital and we do hope that your forthcoming stay will be as pleasant as this one. Kindest regards, Cláudia Gouveia Guest Experience Manager
Customer review rating 3.0/5

Anonymous Solo - 17/08/2021 Confirmed reviews ALL

Nice and much needed refurb in the common areas. Staff professional though the restaurant recommendation more than questionable as that was one of the worst experiences for a long period of time. And the major issue was the wake up call for 08:15 in the morning of the check-out day. They missed it. An hour later, at 09:15 there was a knock on the door and an apology that the phone was down. That was probably true reason for the no wake up call. Good thing I took my own precautions and didn’t miss my flight. The issue was never addressed at the check out, which is, goes without saying, deplorable.

Dear Guest, We do appreciate your preference for Sofitel Lisbon Liberdade and for taking the time to comment about your experience with us. We sincerely regret to know that we did not live up to your expectations and we do apologize for all the inconveniences you faced. Therefore we would like to assure you that we took good note of your comments and we underwrite that we will take the appropriate measures in future to avoid such situations, as we always strive to provide a superior service to every customer and we deeply value the satisfaction of our guests. Your feedback is most valuable and allows us to constantly improve our competences, in order to reach our utmost priority, which is to offer an exquisite service and achieve the highest levels of hospitality. It’s our hope that you give us the opportunity to regain your trust during your forthcoming stay and better meet our standards of excellence. We appreciate again your sharing your concerns and we sincerely hope to welcome you back in a near future. Kindest regards, Cláudia Gouveia Guest Experience Manager

a home away from home

Customer review rating 5.0/5

Dr. A. M. T. R. (. R. Couples - 17/08/2021 Confirmed reviews ALL

where should be start? From the moment that we were greeted by Mr. Karin Ali and Mr.Andre Sobral we knew that our 9 day stay in Lisbon was going to be great. Not only was Mr. Andre Sobral a big help in suggesting places that we should visit but also recommended many a restaurant of authentic Portugués food. He made sure that we would be well taken care of. Mr. Sobral went above and beyond the call of duty. An employee that take his job seriously. During our stay Melissa fisher made sure that while in the dinning room we were confortable and always making sure that our coffee and tea were there for us. It is a pleasure to always go back to a Sofitel Hotel. Not only In Portugal but in Latin America. We truly like to commend the employees mentioned for a job well done. Karim Ali, also made sure that we would have our covid test done. We have nothing to say but wonderful things about our trip to Portugal where we celebrated our 44 wedding anniversary.

Dear Dr. & Mrs. R., We sincerely appreciate your preference for Sofitel Lisbon Liberdade as well as your feedback regarding your stay at our property. It was a great pleasure to welcome you for such a special occasion as your 44th wedding anniversary and take care of you. We are delighted to hear that you had a wonderful stay and you appreciated very much the service provided by our Ambassadors, especially Karim, André and Melissa, who made you feel truly special. Your contentment is our utmost reward, as we constantly strive to achieve maximum satisfaction during your stay, whilst keeping in mind that our aim is to surpass your expectations. We look forward to welcoming you back in your forthcoming stay in Lisbon. Kindest regards, Cláudia Gouveia Guest Experience Manager

Well located, great service

Customer review rating 5.0/5

Valery B. Families - 16/08/2021 Confirmed reviews ALL

Great hotel, well located and all the amenities in the room are very smartly built (small things but they matter). Also, the personnel at the hotel was extremely helpful and could not be nicer. Overall, we have stayed at five different 5* hotels during that trip and Sofitel Lisbon was by far the best experience.

Dear Mrs. B., Thank you very much for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for taking the time to share your experience at our property. We are delighted to read that you have enjoyed your stay with us and you have truly appreciated our premium location as well as the service offered by our Ambassadors. Your contentment is our utmost reward, as we strive to provide a superior service experience for every customer and it's a pleasure to see that we have accomplished this with you. We look forward to welcoming you back shortly. Kindest regards, Cláudia Gouveia Guest Experience Manager

Excellent experience

TripAdvisor rating 5.0/5

Round_the_World_2021 06/08/2021 TripAdvisor review

I stayed 5 nights and wished I could have stayed longer. The staff is very professional. I had a problem with my old 35mm camera and a staff member efficiently helped me solved it. Thanks to the bartender I also discovered and quite enjoyed the "Sharish", a portuguese made gin which deserves to be known abroad (I tried 4 specialized shops in Paris and sadly could not find it). The hotel is also ideally located. I really enjoyed walking down Liberdade avenue to Plaça do Comércio everyday and from there explore the city. The metro entrance in front of the hotel is also quite convenient. For dining, I tried the restaurants of El Corte Ingles at San Sebastiao station, the numerous tourist restaurants on rua Augusta, and the more high-grade ones on Liberdade. But my most memorable dinners were definitely at the hotel restaurant, Matiz, where I discovered the "cataplana" and the "polvo" in a very pleasant way. I am not into breakfasts so I cannot rate the hotel's breakfast, but I trust it must be good. Overall, I will most definitely come back to Sofitel for my next vacations in Lisboa !

Dear Round_the_World_2021, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our ambassadors, and our prime location. We are happy, that you enjoyed a very pleasant moment at our Matiz Restaurant, where you are seduced by Portuguese flavors like the "cataplana" and the "polvo". Our Chef, Daniel Schlaipfer, would like to thank you for the kindness of your comments. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next vacations in Lisboa, Yours sincerely, Mayka Rodriguez

Telmo on reception made my stay a great one

TripAdvisor rating 5.0/5

MargaretinParis 12/02/2020 TripAdvisor review

When I arrived at the hotel a crowd of Chinese tourists was coming out. After they dispersed a friendly porter called Nelson took my suitcase and showed me to reception where I was warmly welcomed by Telmo who looked after me throughout my stay. Being a gold member I got an upgrade from a 25m2 superior room to a 28m2 luxury room which was great as when I peeked inside a superior room I saw that it was really small. My room was at the end of the corridor so had extra space which made a difference. I also liked the special gold key card holder for gold members. There were two armchairs with footstools (sorely missed during my recent stay at the Sofitel in Abu Dhabi) on either side of an oval table which had a flower, a welcome note and some cakes on it which was a nice touch. There was also a free bottle of water on each side of the bed and the minibar was well stocked. The bathroom had a walk-in shower. The overhead rain shower was on the side with the glass panel but the normal shower was on the open side so water goes everywhere when you have a shower so they should probably add a shower door. As everyone has mentioned the exercise room on the lower ground floor is tiny with a Technogym treadmill, upright bike, seated bike a Unica multi-station and a few light barbells. However, the hotel will sell you a voucher for €15 to use a nearby gym and pool and apparently they are planning on doing some renovations soon so hopefully there will soon be a better gym. On the first night I had dinner in the hotel restaurant AdLib. The menu was limited but the food and service were good. I had lunch there the second day and there was a good value tasty lunch menu at €18 for 2 courses and €22 for 3 courses. I had a free drink in the bar with my gold member voucher and the barman made me an excellent gin and tonic with some extra ingredients. The second evening I had an amazing dinner at 100 Maneiras in the old town and when I got back I was told that Telmo had organized another free cocktail for me in the hotel bar which was really nice of him. It's because of staff like him that I love to stay at the Sofitel as they always make you feel special.

Dear MargaretinParis, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to comment about your lovely experience. It was a pleasure to read your comment and to know that you had a wonderful time with us. Thank you for your kind words regarding to the service provided by our Ambassadors, especially from Telmo who made your experience truly memorable. It is also a pleasure to know that you enjoyed our restaurant AdLib, our Intra-Muros Bar and the comfort and amenities in our rooms. Your satisfaction and well-being is our utmost reward and motivation. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

Staff make the difference

TripAdvisor rating 5.0/5

pebblesss 24/01/2020 TripAdvisor review

Nice hotel, great facilities, however what made our stay were the staff they were fantastic. Nothing was too much trouble, we were well looked after. They arranged car rental, restaurant reservations, boarding passes etc

Dear pebblesss, Thank you for choosing Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We are delighted to hear that you had a wonderful stay with us. Thank you for your kind words regarding to the hotel facilities and service provided by our Ambassadors, who made your experience truly memorable. We look forward to welcome you on your next trip to Lisbon. Yours sincerely, Mayka Rodriguez

Brilliant stay and service

TripAdvisor rating 5.0/5

799reg Friends getaway - 19/01/2020 TripAdvisor review

Second time staying here and this better than the first! Checked in with two other couples and the excellent service at reception continued through to the rest of our 5 day stay. The breakfast was of a very good and the restaurant was above our expectations! I have no hesitation in booking here again as would our friends on this holiday.

Dear 799reg, Thank you for staying at Sofitel Lisbon Liberdade during your visit to Lisbon and for the time taken to comment about your stay. We are delighted to read that you enjoyed your stay with us and that you have truly appreciated our breakfast and also service offered by our Ambassadors. Your contentment and comfort is our utmost reward, as we are constantly striving to achieve maximum satisfaction during your stay whilst keeping in mind that our aim is to surpass your expectations. Thank you for your recommendation! We look forward to welcome you to Sofitel Lisbon Liberdade. Yours sincerely, Mayka Rodriguez

Christmas in Lisbon

TripAdvisor rating 4.0/5

antoniocarlosevam Couples - 29/12/2019 TripAdvisor review

Problems with check-in. Room very good and location of hotel excellent. I will return to the hotel only if I have the certitude of no problems in the reservation with the room I want! The bar could be better.

Dear antoniocarlosevam, Thank you for staying at Sofitel Lisbon Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the room facilities and our prime location. We have taken note of all your comments regarding the check in problems. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. We look forward to welcome you to Sofitel Lisbon Liberdade on your next visit to Lisbon. Yours sincerely, Mayka Rodriguez

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