Sofitel Lisbon Liberdade 5 stars

Customer review rating (ALL Rating) 4.6/5 2,164 reviews

Best price
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Sofitel Lisbon Liberdade - Image 1
Sofitel Lisbon Liberdade - Image 2
Sofitel Lisbon Liberdade - Image 3
Sofitel Lisbon Liberdade - Image 4
Avenida Da Liberdade 127, 1269-038 LISBOA, Portugal

Description

Hotel extras

  • Close to theaters, luxury boutiques and museums.

  • In front of the metro station

  • Just walking distance from Rossio, Praça do Comércio and historic areas.

  • The best location in Lisbon, in the heart of Avenida da Liberdade

  • Elegant suites, with all the comfort of an apartment

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 King Size Bed

Photo out of - SUPERIOR ROOM, 1 King Size Bed

Exclusive 25 m² Sofitel MyBed room, with free WIFI, LED TV, Bose sound system, minibar, mineral water bottle, kettle, Illy espresso machine, shower, Diptyque toiletries.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x King size bed(s) and 1 x King size bed(s) and 1 x King size bed(s)
  • Views: City View
See availabilities

Exclusive 25 m² Sofitel MyBed room, with free WIFI, LED TV, Bose sound system, minibar, mineral water bottle, kettle, Illy espresso machine, shower Diptyque toiletries.

  • Views:

    City View

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

28m² Sofitel MyBed room, with LED TV, safe, free WIFI, complimentary kettle and Illy espresso machine, plus mineral water. Bathroom with Diptyque products.

  • Views:

    City View

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

28-m² room with Sofitel MyBed, free WiFi, LCD TV, Bose sound system, minibar, mineral water, kettle, Illy espresso machine, shower and Dyptique toiletries.

  • Views:

    City View

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

PRESTIGE SUITE, 1 King Size Bed, Lounge, High Floor

Photo out of - PRESTIGE SUITE, 1 King Size Bed, Lounge, High Floor

44-m² suite with Sofitel MyBed, free WiFi, LED TV, Bose sound system, minibar, mineral water, kettle, Illy coffee machine, shower, bathtub and Diptyque toiletries.

  • Views:

    City View

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Suite

OPERA SUITE, 1 King Size Bed, Lounge, Terrace,High Floor

Photo out of - OPERA SUITE, 1 King Size Bed, Lounge, Terrace,High Floor

77-m² Sofitel MyBed suite, WiFi, LED TV, Bose sound system, minibar, mineral water, kettle, Illy coffee machine, bathtub, shower and Diptyque amenities. Free limousine service between hotel and airport.

  • Views:

    City View or Patio

  • Most of the accommodation:

    Terrace

Max. number of persons
2
Area
From 77 m² / 828 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 50'/127 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Sofitel Lisbon Liberdade

Avenida Da Liberdade 127
1269-038 LISBOA
Portugal

GPS:38.71891, -9.14508

Telephone
+351 21 322 8300

Calls to a national
fixed network

Fax +351 21 322 8310
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 163 rooms
  • 2 rooms for people with reduced mobility
  • 2 connecting rooms
  • 163 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • Brazilian
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Piano

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Breakfast à la carte

Business

6 Meeting rooms

Business Center

  • Self service business center

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s TV Channels

Well-being

Sofitel Fitness

  • On site
  • On site
  • Indoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.234 ft

  • Parking pricing: 30 EUR 30 EUR Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Valet parking

Vehicles

  • Motorcycle places

Accessibility

  • Elevators

MATIZ LISBOA

Photo out of - MATIZ LISBOA

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

Cooking style
Mediterranean
Chef name
Chef Daniel Schlaipfer
Capacity
60
Accessibility
Accessible service
Avenida Da Liberdade 127, 1269-038 Lisboa, Portugal
Telephone +351 21 322 8350
Find out more and book
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Salt-free menu
  • Vegetarian menu

Using local and fresh products, our Executive Chef, Daniel Schlaipfer, gives his own touch to all signature dishes, arousing curiosity and taste, and offering an exclusive experience.

Book

Golden and stylish, the Matiz Bar is a delight for the senses and the perfect place for a drink in the center of Lisbon. Relax at the bar and enjoy tempting drinks, snacks and casual meals.

Luxury buffet breakfasts at Sofitel Lisbon Liberdade, with artisanal pastries, fresh fruit and live cooking stations, premium coffees and freshly cooked eggs in a sophisticated setting with natural light.

A small range of Technogym fitness machines - exercise bike, treadmill and training bench - are available for guests in search of some more intense exercise during their stay at the Sofitel Lisbon Liberdade hotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,164 reviews

Customer review rating 3.0/5

Christopher L. Couples - Confirmed reviews ALL

Dear Mr. L., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We truly regret to learn that your experience did not fully meet your expectations. It is concerning to hear that you found our customer service lacking, and we appreciate your comments regarding the recognition of ALL status. At Sofitel, we continuously strive to offer our guests an exceptional level of comfort, and your insights will help us in our ongoing efforts to improve. We hope to have the opportunity to welcome you back and provide the flawless experience that reflects our high standards. Best regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Lorene E. Families - Confirmed reviews ALL

Dear Mrs. E., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. Your suggestions regarding the mattress and additional drawer space are appreciated, and we will certainly take them into consideration as we continuously strive to offer our guests an exceptional level of comfort. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Catalina P. Business - Confirmed reviews ALL

Dear Mrs. P., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our staff was helpful and exceeded your expectations. It would be our pleasure to welcome you again in the near future for another amazing stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Timothy D. M. Couples - Confirmed reviews ALL

Dear Mr. M., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us and appreciated our wonderful staff. Your comments regarding room storage will be taken into consideration as we continually strive to enhance our guests' comfort. It would be our great pleasure to welcome you back soon to Sofitel Lisbon Liberdade. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Kevin C. Couples - Confirmed reviews ALL

Dear M. C., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our team made a positive impact during your stay. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Dear Mr. L., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We truly regret to learn that your experience did not fully meet your expectations. It is concerning to hear that you found our customer service lacking, and we appreciate your comments regarding the recognition of ALL status. At Sofitel, we continuously strive to offer our guests an exceptional level of comfort, and your insights will help us in our ongoing efforts to improve. We hope to have the opportunity to welcome you back and provide the flawless experience that reflects our high standards. Best regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Lorene E. Families - Confirmed reviews ALL

Friendly, courteous, proficient service staff! Perfect location. My only suggestions would be to (a) remediate or replace the bed mattress which in my reserved room was a mountain in the middle and slopped to the sides, and (b) provide more drawer space for clothing items.

Dear Mrs. E., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. Your suggestions regarding the mattress and additional drawer space are appreciated, and we will certainly take them into consideration as we continuously strive to offer our guests an exceptional level of comfort. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Catalina P. Business - Confirmed reviews ALL

Thank you for a great stay. Excellent staff and very helpful going above and beyond

Dear Mrs. P., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our staff was helpful and exceeded your expectations. It would be our pleasure to welcome you again in the near future for another amazing stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Timothy D. M. Couples - Confirmed reviews ALL

Staff was wonderful.

Dear Mr. M., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us and appreciated our wonderful staff. Your comments regarding room storage will be taken into consideration as we continually strive to enhance our guests' comfort. It would be our great pleasure to welcome you back soon to Sofitel Lisbon Liberdade. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Kevin C. Couples - Confirmed reviews ALL

Everyone at the hotel treated us with genuine courtsey and respect. All staff were attentive and eagor to help.

Dear M. C., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our team made a positive impact during your stay. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.0/5

Rachel H. Couples - Confirmed reviews ALL

When we checked in the hostess advised us we did not have a $100 food and beverage credit which we did end up having.

Dear Mrs. H., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests. It would be our great pleasure to welcome you back soon to Sofitel Lisbon Liberdade. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 2.0/5

Mark E. Couples - Confirmed reviews ALL

Looks like walking back into the 70s. Our 900 euro room overlooked a back alley and garage bins. No accessible sockets except the ones on the floor. Breakfast service was being cleared away an hour before closing, no new or hot food. Bed was like sleeping in a marshmallow. I could go on.

Dear Mr. E., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We truly regret to learn that your experience did not fully meet your expectations. Your comments regarding the room condition and breakfast service have been noted, as we continuously strive to offer our guests an exceptional level of comfort. We appreciate your insights and will take them into consideration as we evaluate our services. We sincerely hope you will consider giving us another opportunity in the future to deliver a stay that fully meets your expectations. Sincerely, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

David G. Couples - Confirmed reviews ALL

Nice stay good food and service

Dear Mr. G., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had a nice experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests. We hope to have the honour of hosting you again soon for yet another enjoyable visit. Kindest regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Ian B. Couples - Confirmed reviews ALL

It's is a very friendly hotel, the staff are amazing and the environment chilled and very relaxing. Everything is of the standard you would expect

Dear Mr. B., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our location and staff contributed to your enjoyable stay. It would be our pleasure to welcome you back and have the honour of hosting you again in the near future. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Cary J. Friends - Confirmed reviews ALL

From the moment we arrived the staff was so friendly and helpful. We enjoyed the bar in the lobby typically as our evening starter as well as the restaurant adjacent to the bar every morning for breakfast. Room was comfortable and well stocked with amenities to feel right at home.

Dear Mr. J., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our ambassadors, location, and amenities contributed to your enjoyable stay. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Best regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Kenneth S. Couples - Confirmed reviews ALL

Our experience was outstanding from the moment we walked in. The concierge was extremely welcoming and helpful. Quickly offering directions to our reservations. The hotel is stunning! Would stay again in a heartbeat!

Dear Mrs. S., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our team contributed to your enjoyable stay. It would be our pleasure to welcome you back and have the honour of hosting you again in the future. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Angela P. C. Y. Families - Confirmed reviews ALL

I chose a nice hotel All Accor downtown, easier for me and my son to join the excursions I booked

Dear Mrs. Y., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. We are especially happy to hear that the service provided by our Ambassadors lived up to your expectations. At Sofitel, we take great pride in creating moments of joie de vivre for our guests. It would be our pleasure to welcome you back and have the honour of hosting you again in the near future. Warm regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 3.5/5

Deborah H. Friends - Confirmed reviews ALL

Everyone was so polite and helpful. The beds and room was comfortable. My only complaint was that the room was hot and the air conditioning wasn’t working well.

Dear Mrs. H., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are delighted to know that you enjoyed the comfort of your room and beds, and that our team contributed to a pleasant stay through their politeness and helpfulness. We are sorry, however, that the room temperature did not provide the comfort you expected. Please rest assured that we have taken note of your comment regarding the air conditioning and will look into it with our technical team. It would be our great pleasure to welcome you back soon to Sofitel Lisbon Liberdade. Warm regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.0/5

Alicia O. Solo - Confirmed reviews ALL

Only concern I had was that the bed was uncomfortable and gave me lower back pain. And the wifi is very weak which was frustrating especially as an international traveler.

Dear Mrs. O., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you enjoyed our location and the hospitality of our staff. However, we regret to learn about your discomfort with the bed and the issues you encountered with the Wi-Fi during your stay. At Sofitel, we continuously strive to offer our guests an exceptional level of comfort. It would be our pleasure to welcome you back soon to Sofitel Lisbon Liberdade. Warm regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.5/5

Robert D. P. Couples - Confirmed reviews ALL

Very helpful and attentive staff! Room was clean and prepared everyday very nicely. Food was very good.

Dear Mr. P., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our location, staff, and food met your expectations. It would be our pleasure to welcome you again in the near future for another amazing stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 2.5/5

Anastasiya S. Families - Confirmed reviews ALL

We are really disappointed with the hotel. Only the location is perfect and the stuff is friendly, all the rest is poor: very small rooms, old furnished, dust is everywhere in the room, cleaning is bad, problems with water in the shower, poor breakfast for this type of hotel.

Dear Mrs. S., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We truly regret to learn that your experience did not fully meet your expectations. Please be assured that we continuously strive to offer our guests an exceptional level of comfort, and your comments regarding the room cleanliness and breakfast quality will be taken into consideration. We appreciate your kind words about our location and staff. We hope to have the opportunity to welcome you back and provide the flawless experience that reflects our high standards. Warm regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Susan A. Couples - Confirmed reviews ALL

Overnight stay in a very comfortable room. Dinner and breakfast were highlights as was the welcome cocktail

Dear Mrs. A., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our food and beverage offerings, as well as your comfortable accommodations, contributed to your enjoyable stay. It would be our pleasure to welcome you back and have the honour of hosting you again in the near future. Warm regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 5.0/5

Judith S. Couples - Confirmed reviews ALL

Very nice - great service - Eric was super helpful at check in. Sylvia was a great hostess and showed me the entire hotel since I was there to evaluate for future guests as well. Definitely will recommend this luxury property.

Dear Mrs. S., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are truly delighted to know that you had an excellent experience with us. At Sofitel, we take great pride in creating moments of joie de vivre for our guests, and it is a real pleasure to hear that our team made your stay memorable. Your return would be a true pleasure, and we look forward to providing you with another exceptional stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 4.0/5

Viraj P. Friends - Confirmed reviews ALL

bathrooms too small and no place to hang wet towels

Dear Mr. P., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We are glad to hear that you appreciated our location. We also value your comments regarding the bathrooms and will consider them as we continually strive to enhance our guests' experience. It would be our pleasure to welcome you again in the near future for another amazing stay. Kind regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Customer review rating 0.5/5

Nevzat S. Business - Confirmed reviews ALL

İts not worth to stay. I would prefer IBIS

Dear Mr. S., Thank you very much for staying with us at Sofitel Lisbon Liberdade and for taking the time to share your feedback. We truly regret to learn that your experience did not fully meet your expectations. At Sofitel, we continuously strive to offer our guests an exceptional level of comfort. We truly value your feedback and sincerely hope you will consider giving us another opportunity in the future to deliver a stay that fully meets your expectations. Warm regards, Fátima Raña Quality Manager Sofitel Lisbon Liberdade

Other web-users rate our hotel

  • 818 reviews 9.7/10 Location
  • 931 reviews 6.5/10 Room
  • 1,362 reviews 8.6/10 Service
  • 12 reviews 2.6/10 WiFi
  • 443 reviews 5.6/10 Comfort
  • 344 reviews 7.7/10 Breakfast
  • 289 reviews 8.3/10 Food
  • 224 reviews 7.3/10 Cleanliness

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