Mama Shelter Lisbon 3 stars

Name: Mama Shelter Lisbon - ALL
Address: Rua do Vale de Pereiro 19, RNET 10236, LISBOA, 1250-270, PT
Telephone: +351210549899
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 935 reviews

43 43 photos

Rua do Vale de Pereiro 19, RNET 10236, 1250-270 LISBOA, Portugal

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Mama Shelter Lisbon

Fun, affordable and popular designer rooms and restaurants

Mama welcomes you to the heart of Lisbon with its 126 rooms. Here, Mama is all about fun and togetherness: a restaurant with live music and a DJ, a rooftop terrace with breathtaking city views, and spaces designed for relaxing, laughing, and sharing.
On the agenda: cocktails, shareable dishes, and a lively, festive atmosphere.
For the little ones: a kids’ menu, free breakfast for children under 3, and a crib available on request.

Discover Mama Shelter Lisboa and its 126 comfortable rooms, a restaurant-bar with DJ sets, and a sunny rooftop. Perfect for a city break or a family stay in Lisboa, with fun atmosphere, and an ideal location close to the city’s must-see neighborhoods

Next to the iconic Botanical Gardens and Liberdade Avenue, Mama Lisboa has a dynamic city vibe for that authentic Lisbon experience.

Welcome to Mama Lisboa! More than a hotel, a cozy city hideaway with a stunning rooftop and a one-of-a-kind festive vibe. Relax, have fun, be yourself… and Mama takes care of the rest.

Catarina PINTO COELHO, Hotel Management

Hotel extras

Splendid ocean view
Lively restaurant and communal tables
Designer rooms
Welcoming penthouse
Wood-fired pizza oven

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)

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Room

SMALL MAMA DOUBLE BALCONY AVENUE VIEW

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

MEDIUM MAMA DOUBLE QUEEN

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Room

MEDIUM MAMA DOUBLE KING

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)

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Room

MEDIUM MAMA DOUBLE KING AVENUE VIEW

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

MEDIUM MAMA TWIN

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Twin bed(s)

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Room

MEDIUM MAMA DOUBLE KING BALCONY AVENUE VIEW

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

MEDIUM MAMA DOUBLE TERRACE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Room

LARGE MAMA DOUBLE

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)

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Room

LARGE MAMA DOUBLE BALCONY AVENUE VIEW

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
Views: City View

See availabilities

Room

MEDIUM MAMA DOUBLE QUEEN

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter Lisbon

Rua do Vale de Pereiro 19, RNET 10236
1250-270 LISBOA
Portugal

GPS:38.72092, -9.15262

+351 21 054 9899

Calls to a national
fixed network

+35100

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

MAMA RESTAURANT AND ROOFTOP LISBOA

On the ground floor, there is a pizzeria takeaway service from the glazed gallery inside Mama. The rooftop restaurant has a charcoal grill and bar, providing a wonderful view of the city and the ocean.

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Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 100 m² / 1076 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 935 reviews

Katie T. Solo - 7/23/2026 Confirmed reviews ALL

Hi Katie ☺️ Thank you very much for this amazing feedback! It was our pleasure having you here with us! Hope to be able to host you again soon! ✨ MAMA❤️YOU

Brian J. Couples - 7/16/2026 Confirmed reviews ALL

Hi Brian ☺️ Thank you so much for this wonderful feedback! The team will be delighted to read this! Hope to see you again soon!✨ MAMA❤️YOU

Nuno R. B. Friends - 7/13/2026 Confirmed reviews ALL

Dear Nuno, Thank you for taking the time to share your feedback and for your continued loyalty as an ALL Gold member. We're sorry to hear that your experience fell short of your expectations. We understand how disappointing it can be when there is uncertainty around upgrade availability and when the communication regarding your late check-out isn't as seamless as it should be. Your comments have been carefully noted and shared with our team, as providing a smooth and consistent guest experience is something we take very seriously. We sincerely hope to have the opportunity to welcome you back and provide the warm, effortless stay that every Mama guest deserves. Mama ❤️ You! Isadora Garcia Front Office Supervisor

Phil M. Business - 7/10/2026 Confirmed reviews ALL

Dear Phil, Thank you for sharing your feedback with us and for choosing Mama again and again. It truly means a lot to know that you’ve stayed with us many times and that you enjoy the Mama vibe. We’re sorry to hear that some details during your stay did not feel quite right, especially regarding the smell you noticed in the elevator and rooms. We really appreciate you bringing this to our attention and we’ll make sure to share it with the relevant teams so we can look into it carefully. We hope to welcome you back again soon and make your next Mama stay an even better one. Mama ❤️ You Isadora Garcia Front Office Supervisor

Faye B. Solo - 7/6/2026 Confirmed reviews ALL

I really enjoyed my stay at Mama Shelter in Lisbon. From arrival there was a warm friendly welcome at check in and I loved the overall decor and ambience of the hotel. My room was decorated beautifully, it was clean and super comfortable… the bed was super cosy and the room pretty soundproof to say it was overlooking the main road. I didn’t stay for breakfast but I did have a couple of drinks on the rooftop where it was relaxing and with a fabulous view of Lisbon. Only downside was that my stay was too short!… hope to see you again x

Dear Faye, What a joy to read your feedback! It sounds like you made the most of your time with us, even if it was far too short. We're especially happy to know you enjoyed the warm welcome, the comfort of your room and those relaxing moments on our rooftop. We'll be here whenever you're ready for a longer stay, and we'd love the chance to welcome you back to Mama. If you happen to have a moment, we'd be delighted if you shared your experience on Google too. It helps other travellers discover us and means a great deal to our team. Until next time! Mama ❤️ You! Isadora Garcia Front Office Supervisor

Web-users rating

Other web-users rate our hotel

470 reviews 9.2/10 Location
751 reviews 6.5/10 Room
902 reviews 8.3/10 Service
5 reviews 5/10 WiFi
522 reviews 8.6/10 Food
465 reviews 9.4/10 Vibe
426 reviews 5/10 Comfort
293 reviews 8.6/10 Breakfast

76 reviews 8.7/10 Location
135 reviews 5.7/10 Room
117 reviews 8.8/10 Service
55 reviews 9/10 Vibe
50 reviews 8.3/10 Food
46 reviews 8.9/10 Breakfast
40 reviews 7.4/10 Amenities
38 reviews 7.8/10 Cleanliness

41 reviews 9.3/10 Location
59 reviews 6.6/10 Room
62 reviews 7.9/10 Service
34 reviews 9.2/10 Vibe
32 reviews 8.3/10 Breakfast
25 reviews 8.6/10 Food
23 reviews 7.4/10 Amenities
22 reviews 8.3/10 Cleanliness

22 reviews 9.1/10 Location
49 reviews 5.9/10 Room
48 reviews 7.2/10 Service
20 reviews 8.3/10 Food
19 reviews 9.2/10 Vibe
18 reviews 8.5/10 Breakfast
14 reviews 7.2/10 Amenities
9 reviews 7.7/10 Cleanliness

22 reviews 9.4/10 Location
34 reviews 6/10 Room
44 reviews 8.5/10 Service
17 reviews 9.4/10 Vibe
14 reviews 7.5/10 Amenities
13 reviews 7.3/10 Cleanliness
12 reviews 8.8/10 Food
5 reviews 8.5/10 Bar

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Mama Shelter Lisbon offers a variety of designer rooms including:

Small Mama Double and Small Mama Double Balcony Avenue View
Medium Mama Double Queen, Medium Mama Double King, and Medium Mama Twin
Medium Mama Double King Avenue View, Balcony Avenue View, or Terrace
Large Mama Double and Large Mama Double Balcony Avenue View

Our Large Mama rooms are ideal for families, accommodating up to three people.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mama Shelter Lisbon, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Lisbon regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.