Mama Shelter Lisbon 3 stars

Name: Mama Shelter Lisbon - ALL
Address: Rua do Vale de Pereiro 19, RNET 10236, LISBOA, 1250-270, PT
Telephone: +351210549899
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 961 reviews

43 43 photos

Rua do Vale de Pereiro 19, RNET 10236, 1250-270 LISBOA, Portugal

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Mama Shelter Lisbon

Fun, affordable and popular designer rooms and restaurants

Mama welcomes you to the heart of Lisbon with its 126 rooms. Here, Mama is all about fun and togetherness: a restaurant with live music and a DJ, a rooftop terrace with breathtaking city views, and spaces designed for relaxing, laughing, and sharing.
On the agenda: cocktails, shareable dishes, and a lively, festive atmosphere.
For the little ones: a kids’ menu, free breakfast for children under 3, and a crib available on request.

Discover Mama Shelter Lisboa and its 126 comfortable rooms, a restaurant-bar with DJ sets, and a sunny rooftop. Perfect for a city break or a family stay in Lisboa, with fun atmosphere, and an ideal location close to the city’s must-see neighborhoods

Next to the iconic Botanical Gardens and Liberdade Avenue, Mama Lisboa has a dynamic city vibe for that authentic Lisbon experience.

Welcome to Mama Lisboa! More than a hotel, a cozy city hideaway with a stunning rooftop and a one-of-a-kind festive vibe. Relax, have fun, be yourself… and Mama takes care of the rest.

Catarina PINTO COELHO, Hotel Management

Hotel extras

Splendid ocean view
Lively restaurant and communal tables
Designer rooms
Welcoming penthouse
Wood-fired pizza oven

Our accommodation(s)

Room

SMALL MAMA DOUBLE

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)

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Room

SMALL MAMA DOUBLE BALCONY AVENUE VIEW

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

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Room

MEDIUM MAMA DOUBLE QUEEN

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

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Room

MEDIUM MAMA DOUBLE KING

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)

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Room

MEDIUM MAMA DOUBLE KING AVENUE VIEW

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

MEDIUM MAMA TWIN

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Twin bed(s)

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Room

MEDIUM MAMA DOUBLE KING BALCONY AVENUE VIEW

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

MEDIUM MAMA DOUBLE TERRACE

2 pers. max
17 m² / 182 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Room

LARGE MAMA DOUBLE

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)

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Room

LARGE MAMA DOUBLE BALCONY AVENUE VIEW

3 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
Views: City View

See availabilities

Room

MEDIUM MAMA DOUBLE QUEEN

2 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter Lisbon

Rua do Vale de Pereiro 19, RNET 10236
1250-270 LISBOA
Portugal

GPS:38.72092, -9.15262

+351 21 054 9899

Calls to a national
fixed network

+35100

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

MAMA RESTAURANT AND ROOFTOP LISBOA

On the ground floor, there is a pizzeria takeaway service from the glazed gallery inside Mama. The rooftop restaurant has a charcoal grill and bar, providing a wonderful view of the city and the ocean.

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Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 100 m² / 1076 sq ft
Maximum seats capacity: 80
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 961 reviews

William M. Couples - 6/24/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations and that several aspects of your stay affected your comfort. This is not the level of quality we aim to deliver at Mama, and we take your comments very seriously. Your observations have been shared with our teams so we can review and address the issues raised, as we are continuously working to improve both our facilities and the guest experience. We sincerely hope you might consider giving us another chance in the future to show you the true Mama spirit in better conditions. Best regards, Mama Shelter Lisbon

Dominique M. Families - 6/23/2026 Confirmed reviews ALL

Cher hôte, Merci beaucoup pour votre gentil retour. Nous sommes ravis d’apprendre que vous avez passé un séjour confortable et que vous avez apprécié notre rooftop ainsi que la magnifique vue. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt. Cordialement, Mama Shelter Lisbonne

Shawn M. Friends - 6/19/2026 Confirmed reviews ALL

Dear Guest, Wow — what a lovely message to receive! We're thrilled to hear that you enjoyed your stay and that Lisbon stole a little piece of your heart too. Our team loves creating fun, vibrant and memorable experiences, so knowing you had a great time means the world to us. We can't wait to welcome you back for more good vibes, tasty bites and rooftop moments with a view! Best regards, Mama Shelter Lisbon

Stephanie J. Business - 6/15/2026 Confirmed reviews ALL

This area is such a nice place to stay - walkable to incredible restaurants and parks, and far enough away from the swarming tourist area that you feel you can actually take in some real neighbourhoods. I found all the shops and restaurants in the area to be excellent, service at the restaurant was so friendly, efficient, and fun! It's a short walk to the main streets, close to a few grocery stores if you want to add to your fridge. Rooms were fun, and very well laid out (room to open your suitcase, a closet, fridge, etc. Will absolutely stay here when I'm back!

Dear Guest, Thank you so much for your wonderful review of Mama Shelter Lisboa. We’re delighted to hear you enjoyed the neighborhood, the local restaurants and parks, and that you appreciated being close to the city while still feeling part of a real local area. It’s also great to know you enjoyed the room layout and the comfort it offered during your stay. Your kind words about our restaurant team are truly appreciated, and we’re very happy they helped make your experience even more enjoyable. We can’t wait to welcome you back again on your next visit to Lisbon! Mama Shelter Lisbon

Philip T. Couples - 6/14/2026 Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mama Shelter Lisbon

Web-users rating

Other web-users rate our hotel

503 reviews 9.3/10 Location
782 reviews 6.5/10 Room
970 reviews 8.4/10 Service
5 reviews 7.9/10 WiFi
579 reviews 8.6/10 Food
500 reviews 9.4/10 Vibe
441 reviews 4.9/10 Comfort
306 reviews 8.7/10 Breakfast

85 reviews 8.9/10 Location
141 reviews 5.7/10 Room
125 reviews 8.9/10 Service
79 reviews 4.6/10 Comfort
63 reviews 9/10 Vibe
52 reviews 8.1/10 Food
48 reviews 8.9/10 Breakfast
45 reviews 7.5/10 Amenities

44 reviews 9.3/10 Location
64 reviews 7.1/10 Room
63 reviews 8.2/10 Service
35 reviews 9.1/10 Vibe
35 reviews 8.3/10 Breakfast
26 reviews 8.7/10 Food
23 reviews 8.5/10 Cleanliness
10 reviews 8.5/10 Bar

28 reviews 9.2/10 Location
54 reviews 6.4/10 Room
52 reviews 7.4/10 Service
23 reviews 8.3/10 Food
22 reviews 9.2/10 Vibe
20 reviews 8.6/10 Breakfast
10 reviews 8.1/10 Cleanliness
8 reviews 4.5/10 Value

23 reviews 9.5/10 Location
37 reviews 5.7/10 Room
44 reviews 8.5/10 Service
18 reviews 4.7/10 Comfort
16 reviews 9.3/10 Vibe
14 reviews 7.4/10 Cleanliness
13 reviews 7.3/10 Amenities
12 reviews 8.8/10 Food

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Mama Shelter Lisbon offers a variety of designer rooms including:

Small Mama Double and Small Mama Double Balcony Avenue View
Medium Mama Double Queen, Medium Mama Double King, and Medium Mama Twin
Medium Mama Double King Avenue View, Balcony Avenue View, or Terrace
Large Mama Double and Large Mama Double Balcony Avenue View

Our Large Mama rooms are ideal for families, accommodating up to three people.

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mama Shelter Lisbon, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Lisbon regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.