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ibis Lisboa Parque das Naçoes Hotel 3 stars

Customer review rating 4.5/5 6,852 reviews

ibis Lisboa Parque das Naçoes
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Hotel extras

  • Located just 0.6 miles (1 km) from the terminals at Lisbon International Airport

  • 219 yards (200 m) from the MEO Arena multi-purpose venue

  • 164 yards (150 m) from Lisbon International Exhibition Center (FIL)

  • 437 yards (400 m) from Europe's largest Oceanarium

  • 24-hour snacks available at the ibis Kitchen Lounge

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Fitness centre
Business services
  • Self service business centre
  • Copy/print service availablePaying
Information message

Hotel location

ibis Lisboa Parque das Naçoes

RUA DO MAR VERMELHO
LOTE 1 07 2 2
Nº de Registo:4710
1990 203
lisboa
portugal

Tel: +351210730470

Fax: (+351)210/730479


Check-in from 12h00

Check out up to 12h00

  • ORIENTE :  LINHA VERMELHA ESTACAO ORIENTE

  • By plane

    LISBOA At 4km / 2 miles

  • By plane

    PORTELA At 4.1km / 2.55 miles

  • By train

    ESTACAO DO ORIENTE At 0.5km / 0.31 miles

GPS :38.771099, -9.09683

Our accommodation(s)

Standard Non-Smoking Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Non-smoking Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room

Premium Double Room

  • Max. number of persons: 2
  • Area: From 17 m² / 183 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Other cooking style

Discover our new Kitchen concept; simple, quick, tasty and healthy. A hot and cold drinks and light snack service is available to guests 24 hours a day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

A bar service open 24 hours a day; the perfect place for meetings, socializing and relaxing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Lisboa Parque das Naçoes

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,852 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,231 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

A respectful Accor

Customer review rating 4.5/5

Stavros B. Families - 12/09/2020 Confirmed reviews ALL

Descent, helpful staff, unfortunately basic breakfast du to COVID

Clean, tidy and welcoming

Customer review rating 4.5/5

Peter P. Couples - 22/08/2020 Confirmed reviews ALL

A good night's stay at the Ibis Lisboa Parque das Naçoes. Quick and efficient check in. Pre ordering of breakfast (no buffet due to Covid) worked well. Hotel felt extremely clean and every precaution taken to ensure cleanliness.

GOOD STAY UNDER TRYING CIRCUMSTANCES

Customer review rating 4.5/5

Allan H. Couples - 30/03/2020 Confirmed reviews ALL

Our group consisting of two couples stayed at this hotel for 2 nights prior to our flight home to Canada. Because of the Coronavirus shutdown, all normal services such as restaurants and shops were locked down. We were grateful the the Continente grocery store in the nearby mall was open where we were able to purchase take out food and most supplies. Overall the hotel staff was excellent during our stay. The front desk personnel were totally professional. We understand that our small group were the only guests still at the hotel and were are very grateful that we had a safe home and were not thrown out and made to venture for ourselves. This location is in the heart of our favourite spot in the most amazing city of Lisbon. We will return and stay again once the current situation passes. We want to express our deep gratitude for the services which we received. Everyone went out of their way to help four stranded travellers and we will never forget their kindness. We wish them and their loved ones a safe next few months. The sun will shine again and hopefully soon the world situation will get back to whatever the new normal looks like.

well located

Customer review rating 4.5/5

Anonymous Solo - 24/03/2020 Confirmed reviews ALL

very nice overall. you could have greater food variety.

Dear MANUEL L., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Close to everything

Customer review rating 4.5/5

Charles Couples - 24/03/2020 Confirmed reviews ALL

The staff very helpful, they knew what was open and what was closed in these trying times. The room was as usual great. I think they could have a coffee machine on the premises or hot water for tea, as most restaurants were closed due to the virus.

Dear CHARLES H., We are very grateful for the time you spent in your comments after your stay at our hotel, I confess that we all regret this sad virus scenario, the pandemic forced us to take extreme measures in the hotel units and for that we apologize immensely for the service that was lacking ..... Thank you again for sharing your experience and we hope that you will return safely to your homes, and that we hope to have the pleasure of your visits in a completely normal context.Until then, strength, faith and hope for all this to pass quickly. Sincerely, Sylvie Lopes Directora

Unknown- I was not able to be there

Customer review rating 4.5/5

John C. Couples - 21/03/2020 Confirmed reviews ALL

Unknown-had to cancel because of virus. Non refundable reservation but tried to cancel so you could use the room for someone else. Could not figuure out how to cancel. We will try your hotel again when the virus ends as we have never been to Portugal. Good luck and stay safe

Dear JOHN c., We are very grateful for your comments and we very much regret the pandemic situation in which we all find ourselves. In fact, we are facing a never before seen scenario!We try day after day to adapt to the situation so that it is easier for everyone.Please, on your next trip, send me an email to my e-mail (sy…) so that I can have the opportunity to "pamper" you even more during your stay. Together we will be stronger, together we keep hope so that we can quickly resume some normality in our lives. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie Lopes Directora

Great location, cleanliness and friendly staff.

Customer review rating 4.5/5

Anonymous Friends - 03/03/2020 Confirmed reviews ALL

As usual, a great stay!

Exma Senhora Maria R., Agradecemos os seus comentários no seguimento da sua estada no ibis Lisboa Parque das Naçoes. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Sylvie Lopes Directora

Great location, accessible price

Customer review rating 4.5/5

Rachel Business - 01/03/2020 Confirmed reviews ALL

Great location, near Estação Oriente and Parque das Nações. Friendly staff. Great wi-fi. Accessible prices. Great breakfast.

Dear RAQUEL C., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Very nice stay that is close to all amenities.

Customer review rating 4.5/5

Ian S. Couples - 27/02/2020 Confirmed reviews ALL

The hotel is clean and fresh. The room was clean, comfortably and ideal for a short stay in Lisbon. The breakfast was also very good and well presented.

Dear IAN S., Thank you for taking the time to tell us about your experience at the ibis Lisboa Parque das Naçoes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvie Lopes Directora

Great staff.

Customer review rating 4.5/5

Tom Business - 18/02/2020 Confirmed reviews ALL

The staff was excellent, especially Bernardo. Very clean. Reasonable price.

Dear THOMAS W., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Great location and very quiet.

Customer review rating 4.5/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

We had a good dinner and wonderful breakfast

Dear BARBARA C., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora
Customer review rating 4.5/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

Staff were extremely welcoming and friendly. We were so delighted to be able to get into our room early after an overnight flight from Canada.

Dear AILEEN C., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora
Customer review rating 4.5/5

Anonymous Couples - 15/02/2020 Confirmed reviews ALL

Parking below ground was great, but above ground at hotel front door wasn't even offered for our first three days.

Dear CAROLYN D., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Clean & Comfortable

Customer review rating 4.5/5

Anonymous Business - 14/02/2020 Confirmed reviews ALL

Room was clean and comfortable - Very quite but the lack of kettle meant i had to go out if i was thirsty and the restaurant only did pizzas

GOOD HOTEL IN GREAT LOCATION

Customer review rating 4.5/5

Allan H. Families - 13/02/2020 Confirmed reviews ALL

Our group of four stopped over for a one night visit while travelling between Canada and the Algarve. This was our second stay. The hotel is clean and very well managed. Our room was comfortable and provided a quiet nights stay. The location near Oriente station and the airport is perfect.

agradable

Customer review rating 4.5/5

Raul F. F. Business - 10/02/2020 Confirmed reviews ALL

correcta

Well located

Customer review rating 4.5/5

Albert9 Business - 04/02/2020 Confirmed reviews ALL

Bad experience at the reception. I asked for a cab and to pay with visa.. And the lady didn't ask for it. Then I had a big problem with the taxi driver because of this.

Dear ALBERTO F., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I check who has taken note of your taxi request and on the booking platform to check the reason for this error and I sincerely apologize for the inconvenience you must have felt with the taxi driver! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

Great stay

Customer review rating 4.5/5

James M. Families - 31/01/2020 Confirmed reviews ALL

Loved our visit to Lisbon. Your Hotel is well located for transportation from the airport and into the rest of the city. Very clean Hotel. Great food and a superb breakfast

Dear JAMES M., We very much appreciate your comments regarding your stay at the ibis Lisboa Parque das Naçoes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvie Lopes Directora

good hotel

Customer review rating 4.5/5

R.m.prol Couples - 30/01/2020 Confirmed reviews ALL

Registration was on line-good Arrival - welcome drink, kind employees stay - no problems, clean and fast internet breakfast - very good value

Close to main railway station and excellent shopping

Customer review rating 4.5/5

Charles Couples - 29/01/2020 Confirmed reviews ALL

The staff were very professional and friendly, we arrived a little early but they were kind enough to let us into our room for a much needed rest after traveling all night.

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