ibis Lisboa Sintra 2 stars

Customer review rating (ALL Rating) 4.3/5 1,410 reviews

ibis Lisboa Sintra - Image 1
ibis Lisboa Sintra - Image 2
ibis Lisboa Sintra - Image 3
ibis Lisboa Sintra - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Hotel ALLSAFE certified

  • The hotel is in the business center of Sintra 5 miles from historic center

  • The Estoril race track is 4.3 miles from the hotel

  • Breakfast available from 6:30 am to 12:00 pm

  • The hotel is 10.5 miles from the beaches of Cascais

Our accommodation(s)

Hotel location

ibis Lisboa Sintra

Av. Raul Solnado, 23 - 23A, Mem Martins
2710-162 SINTRA
Portugal

GPS:38.780583, -9.354643

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

I-PIZZA

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,410 reviews

TripAdvisor Rating  4.0/5  938 reviews

Well located, friendly, nice food

Customer review rating 4.5/5

Hieu C. Business - Confirmed reviews ALL

The bed is small but comfortable.

Clean, tidy, friendly staff.

Customer review rating 5.0/5

Maria S. Families - Confirmed reviews ALL

For the third time on Ibis Sintra, I feel very comfortable staying in such place.

cold stay

Customer review rating 0.5/5

Rosa Solo - Confirmed reviews ALL

very cold room, could not get warmed up until next morning when i checked out.

Dear ROSA V., Thank you for taking the time to tell us about your experience at the ibis Lisboa Sintra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anecy Sousa

Some staff need to be trained

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Accor was all about feeling welcome. At this hotel, staff need better training, in order to understand group philosophy. Being a frequent customer for more the 35 years, I used to be welcomed. Someone being rude with a customer, about parking , when properly parked, when others are not is not acceptable. "You can stay, it's ok", it's not an apology, it's just being disrespectful. Things are changing at Accor, and in the wrong direction.

Dear Humberto, I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I am currently investigating this matter. Please feel free to contact me on [telephone number/email address] to discuss this further. Kind regards, Anecy Sousa

Best compromise stay around the Lisbon area!

Customer review rating 4.5/5

Andreas B. Business - Confirmed reviews ALL

Nice and quiet, clean and friendly, helpful staff!

Dear Andreas, We very much appreciate your comments regarding your stay at the ibis Lisboa Sintra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anecy Sousa

In partnership with TripAdvisor

Other web-users rate our hotel

  • 462 reviews 6.4/10 Location
  • 751 reviews 5.8/10 Room
  • 557 reviews 8.2/10 Service
  • 24 reviews 4/10 WiFi
  • 399 reviews 7.5/10 Breakfast
  • 352 reviews 6.7/10 Cleanliness
  • 282 reviews 5.8/10 Value
  • 134 reviews 4.5/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Sintra