ibis Setubal

ibis Setubal 2 stars

Customer review rating (ALL Rating) 4.4/5 721 reviews

See on a map

Hotel extras

  • 24-HOUR RECEPTION DESK BUFFET BREAKFAST SERVED UNTIL MIDDAY

  • FREE WIFI THROUGHOUT THE HOTEL

  • OUTDOOR SWIMMING POOL

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Setubal

Rua Cidade do Porto Seguro, Alto da Guerra
2914-518 SETUBAL
Portugal

GPS:38.538489, -8.837867

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MENU MY TASTY Non contractual photo

Discover our My Tasty Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Our accommodation(s)

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  721 reviews

TripAdvisor Rating  3.5/5  539 reviews

Good stay, not extremely well located.

Customer review rating 4.5/5

Wies Solo - Confirmed reviews ALL

If you want to go to the city there are no real walkin paths. You always need a bus or a cab to get there. Overall the hotel is really clean and the staff is amazing. So I was still really satisfied with my stay.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Out of the way location, but nice pool!

TripAdvisor rating 3.0/5

doofvfood Couples - TripAdvisor review

Stayed at the Ibis for a few days and the location isn't great as it's not actually in Setubal. It's more than an hour's walk into town with some stretches of the road on highways with no pavements so it was a bit awkward. We arrived in the evening on Sunday and there were no restaurants open nearby & the hotel restaurant wasn't open either so we had to drive to Burger King to get a meal. There are only two floors at the hotel and rooms are along a long corridor so it's quite noisy with the movement of guests and the banging of doors. The room itself is a room of two halves where the bedroom bit looks quite dated & window was old but the bathroom looks modern and recently refurbished. It's like they couldn't quite be bothered to refurbish the whole place! The room was a good size with ample storage space & did feel clean. The bed was comfortable & the hotel does seem to be making an effort in terms of environmental credentials - toiletries are in dispensers which can be topped up & they smelt v nice! Also there are recycling bins in reception. Some things can be improved though. There is no bin in the room and no tea/ coffee making facilities or a fridge which would have been convenient. The quilt is a tad thick for warm weather. The hair dryer wasn't very useful as it just blows out warm air & takes forever to dry my hair even when it's on the highest setting. There weren't many electric sockets in the room, with the main ones near the window so if it's open when it's raining, they could get wet. The door to the toilet opens in an awkward way so it blocks access to the rest of the room. We paid for brekkie one day (7.50€ per person) & the good thing was the availability of fresh juices and the environmentally friendly jam & preserve dispensers. Bread rolls & croissants were cold & didn't seem fresh; cold boiled eggs tasted sour so they could have been off. We were glad to see pasteis de nata on offer & the pastry was nice and crisp but the custard was way too sweet, which was a shame. We did enjoy the pool which looked fairly clean other than some weird bits floating in it and the resident cats are adorable! Pool towels can be obtained from reception, if needed, which was convenient. If you have access to a car it would be a good place to stay for the price but if you are on public transport, you would be better off staying somewhere alot more central with easy access to the delights of Setubal!

Cleaning Issues

Customer review rating 3.0/5

Duarte Couples - Confirmed reviews ALL

I've stayed in this unit severall times and this was the first time that I entered the room and the bathroom had a bad smell. I assume that something was ignored by the cleaning team.

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel. Atenciosamente, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Well located

Customer review rating 3.5/5

Carlos B. Couples - Confirmed reviews ALL

The room was perfect.

Prezado hóspede, Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

Good stay

Customer review rating 4.5/5

Rui P. Business - Confirmed reviews ALL

The staff was very welcoming and helpful. The place is quiet and confortable.

Prezado hóspede, Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Hugo Martinho Director Hotel / General Manager /Directeur Hotel Hotel IBIS SETÚBAL Rua Cidade do Porto Seguro - Alto Guerra - 29… Setúbal - Portugal Tlf.: +35… 900 - Fax : +35… 909 H1… ibishotel.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 191 reviews 7.7/10 Location
  • 403 reviews 5.9/10 Room
  • 441 reviews 9.4/10 Service
  • 20 reviews 8.3/10 WiFi
  • 229 reviews 7.8/10 Breakfast
  • 175 reviews 7.3/10 Cleanliness
  • 49 reviews 4.1/10 Food

Powered by Trustyou

All our hotels in SETUBAL