Novotel Setubal

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Novotel Setubal 4 stars

Customer review rating (ALL Rating) 4.4/5 699 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Near the Arrábida Mountains, the estuary and beaches of Tróia

  • Children's play areas, swimming pool, garden and tennis courts

  • Family rooms with extra bed

  • Restaurant offers meals on the terrace or by the pool

  • 6 meeting rooms equipped for a capacity of 250 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°, Monte Belo
2910-509 SETUBAL
Portugal

  • BELOS TRANSPORTES:  SETÚBAL SETÚBAL

  • By plane

    LISBOA At 45km / 27.96 miles - Shuttle paying

  • By car

    A12 At 0.5km / 0.31 miles

  • By car

    A2 At 0.5km / 0.31 miles

  • By train

    SETUBAL At 2km / 1.24 miles

GPS:38.535232, -8.873167

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Nothing like waking up to breakfast on the terrace or by the pool. Can you resist the "a la carte" menu with regional dishes? This modern restaurant also has healthy and delicious options for all tastes.

Our accommodation(s)

Spacious and modern rooms. Comfort and well-being as soon as you put down your suitcase. Rooms have all the amenities to make you feel at home, free WiFi, air conditioning, private bathroom, sofa, desk.

Our guest reviews

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  699 reviews

TripAdvisor Rating  4.0/5  691 reviews

Certificate of excellence 2022

Very well located and a very good stay

Customer review rating 4.5/5

Kalli S. B. Business - Confirmed reviews ALL

I have been staying at the Novotel Setubal hotel for last 20 years Its always a very pleasent stay

Dear KALLI B., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Well located but the quality of the room way below the expected

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Rooms with low quality, and bed uncomfortable. Furniture too low and below the rate of the hotel

Exmo Senhor E. Lopes Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel Setubal. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Novotel desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Fernando Rodrigues Director / Manager

Well located Hotel / nice pool! with very friendly and professional personnell.

Customer review rating 4.0/5

K. Business - Confirmed reviews ALL

I enjoyed both my stay in Novotel Setubal and check-in/check out.

Dear JULIAN K., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Good stay

Customer review rating 3.5/5

Graeme C. Couples - Confirmed reviews ALL

Staff friendly and accomodating. Easy to find. Nice garden and pool.Still to cold to try on our visit. Rooms a bit tired but comfortable enough. Good breakfast.

Dear GRAEM C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Convenient location

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Enjoyed our one-night stay before heading to Lisbon airport. The hotel is well situated - short taxi ride to the marine for some delicious fresh seafood. It is also close to Forte St Felipe which provides a spectacular view of the town. Breakfast was lovely. Overall a really nice stay for the price.

Dear XIAOJIN X., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very quite and nice stay

Customer review rating 4.5/5

Nicolai Business - Confirmed reviews ALL

Very well organised service. Excellent hospitality on very late arrival. Rooms may require some renovation, but good value for money. Breakfast is sufficient.

Dear Dear NIKOLAY L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Staff is great, but the hotel is old

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Staff is great, kind and attentive, always willing to help. But the hotel itself (rooms, bathrooms, and whole physical structure) needs some updating. It isn’t at the same level as other Novotel I’ve been to, even a lot worse than some Mercure.

The location is perfect .....

Customer review rating 5.0/5

Antonio R. S. Families - Confirmed reviews ALL

I have stayed at this place about 3 to 5 days per year on the past 5 years .. so I think I can have a say on it ....Probably the TV on the rooms need a little upgrade.. the staff is 10 Stars ..All of them....thank you for accepting my humble honest opinion ...I am Antonio S. residing in Canada ..Thanks

Good location and nice atmosphere but there are too many ant in the room and toilet

Customer review rating 4.0/5

Dongyong L. Business - Confirmed reviews ALL

hotel has good location and there are high way, big market and good restaurant near the hotel However, there are too many ant and bugs in the room..

estancia agradable

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

buen trato todo fantastico

Estadia agradavel

Customer review rating 3.5/5

Jorge S. Business - Confirmed reviews ALL

Recomendo o Novotel

Great Getaway

Customer review rating 4.0/5

Guilherme Couples - Confirmed reviews ALL

We booked a single-night stay a few hours before our expected visit, unaware that the staff at Novotel would be so kind to mobilize our request within minutes. We enjoyed our experience, from the room, to the meals and especially, the breakfast service. If your priority isn't the quality of the rooms, which could be upgraded and developed into something more modern, a stay at Novotel is a good choice. Staff were incredible, polite and friendly - as expected from portuguese culture - and we ESPECIALLY loved the baguettes. Great bread. Thanks!

Good

Customer review rating 3.0/5

Nelia D. Families - Confirmed reviews ALL

It was clean restaurant pricy and rooms need upgrade. Service was good. TV didn’t work

Very nice and organized stay

TripAdvisor rating 5.0/5

nicolail958 Business - TripAdvisor review

Even during the hard COVID-19 time the stay at Novotel was very nice, organized very well and service was on the same good level as before. It should be noted the great efforts of the staff to keep the rules and pandemic countremeasures up to perfection.

Good Stay

Customer review rating 3.5/5

Brian S. Business - Confirmed reviews ALL

As always, good stay, friendly staff & good food. Only negative, heating has not been switched on for the rooms so they they were cold overnight.

Dear BRIAN S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Clean and lovely staff

TripAdvisor rating 5.0/5

neyd81 TripAdvisor review

Been using the same hotel over the years.Breakfast was great, Swimming Facilities excellent. Staff very friendly and overall the facility was pleasant to stay in, I will look to stay here again when I'm in the area

Very friendly staff

TripAdvisor rating 4.0/5

89d073 Solo travel - TripAdvisor review

Very friendly staff. Due to covid restrictions, the hotel experience is always poor. Although the staff has endeavored to make your stay a pleasant one, the truth is that it was an overpriced bed and breakfast.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Setubal. At Novotel, we strive to provide a experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Lovely hotel

TripAdvisor rating 4.0/5

Marceld1200 Business - TripAdvisor review

From day 1 till day 28 i felt welcome. The staff is very friendly and despite the difficult Covid-19 time they tried everything to make you feel comfortable. Looking forward to come back again to this hotel.

Dear Marcel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues

Nice Hotel

TripAdvisor rating 3.0/5

MDRI13 Business - TripAdvisor review

Rooms are outdated and need refurbishment. The airco / heather was not possible to adjust to a certain temperature as it gave only hot air even when it was set on 10 degrees. Honestly speaking not worth the 4 stars anymore.

Noise hotel

TripAdvisor rating 3.0/5

89d073 Solo travel - TripAdvisor review

If You want some quiet hotel room where you can rest noiseless, forget this hotel. Otherwise you can find yourself (almost) sharing your hotel room with yours noisy neighbours. On the other hand, the staff can't be more friendly and useful. Really nice and professional people. Breakfast is OK.

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