Novotel Setubal Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 3,909 reviews

ALLSAFE approved hotel

Information message

Novotel Setubal
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+ 21 Services

Hotel extras

  • Near the Arrábida Mountains, the estuary and beaches of Tróia

  • Children's play areas, swimming pool, garden and tennis courts

  • Family rooms with extra bed

  • Restaurant offers meals on the terrace or by the pool

  • 6 meeting rooms equipped for a capacity of 250 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°
Monte Belo
Nº de Registo:374
2910-509 setubal
portugal

Fax: (+351)265/739393


Check-in from 14h00

Check out up to 12h00

  • BELOS TRANSPORTES:  SETÚBAL SETÚBAL

  • By plane

    LISBOA At 45km / 27.96 miles - Shuttle paying

  • By car

    A12 At 0.5km / 0.31 miles

  • By car

    A2 At 0.5km / 0.31 miles

  • By train

    SETUBAL At 2km / 1.24 miles

GPS:38.535232, -8.873167

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Nothing like waking up to breakfast on the terrace or by the pool. Can you resist the "a la carte" menu with regional dishes? This modern restaurant also has healthy and delicious options for all tastes.

Our accommodation(s)

Spacious and modern rooms. Comfort and well-being as soon as you put down your suitcase. Rooms have all the amenities to make you feel at home, free WiFi, air conditioning, private bathroom, sofa, desk.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 252

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,909 reviews

TripAdvisor Rating 4.0/5

686 reviews

Good Stay

Customer review rating 3.5/5

Brian S. Business - 20/11/2021 Confirmed reviews ALL

As always, good stay, friendly staff & good food. Only negative, heating has not been switched on for the rooms so they they were cold overnight.

Dear BRIAN S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Good

Customer review rating 4.0/5

Oscar Business - 03/11/2021 Confirmed reviews ALL

Room is good, but bathroom should be improved. I have been visiting this hotel for more than 10 years and one think that i am uncomfortable, is the bath. i do not like to be on the bath having a shower and feel that the curtain is touching my body. if could be improved in some way

Dear OSCAR M., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Boa estadia

Customer review rating 4.5/5

Anonymous Families - 01/11/2021 Confirmed reviews ALL

Simpatia dos colaboradores do Hotel

Exmo Senhor S., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Nice weekend

Customer review rating 3.5/5

Joana Couples - 20/09/2021 Confirmed reviews ALL

Lovely breakfast. Bed mattress could be more comfortable. Noisy room near elevator. Friendly and efficient staff.

Dear Joana S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Nice hotel with friendly staff but in need of a bit of a spruce-up

Customer review rating 4.0/5

Anonymous Couples - 19/09/2021 Confirmed reviews ALL

Rooms are a bit tired. Staff and location are great

Dear PETER S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Well located, but..

Customer review rating 3.5/5

Paulo L. Families - 11/09/2021 Confirmed reviews ALL

The hotel is pleasant but for a 4 star hotel need some renovations. Use to stay in UK in different types of hotels and I would say isn’t better than a premier inn. The restaurant is really good and the food was amazing. I would say 4 starts for the food and affordable. The service was a little bit slow, but the staff was really good and friendly. Breakfast was really good as well, a lot of different choices for q Mediterranean breakfast or British breakfast Overall I would rate the experience as good but the rooms need some renovations to be a 4 start hotel. Is far from that in terms of space furniture, colours, bathrooms, etc

Dear PAULO l., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Good Stay

Customer review rating 3.5/5

Jose A. Families - 09/09/2021 Confirmed reviews ALL

Nice place to be

Dear José Moura, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Simple and clean hotel

Customer review rating 5.0/5

Neyd Families - 02/09/2021 Confirmed reviews ALL

Been to Novotel Setubal over the years, and always happy to be back. Breakfast was great, Swimming Facilities excellent. Staff very friendly and overall the facility was pleasant to stay in, I will look to stay here again when I'm in the area.

Dear NEIDE D., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Clean and lovely staff

TripAdvisor rating 5.0/5

neyd81 02/09/2021 TripAdvisor review

Been using the same hotel over the years.Breakfast was great, Swimming Facilities excellent. Staff very friendly and overall the facility was pleasant to stay in, I will look to stay here again when I'm in the area

Good Staff, noisy clients

Customer review rating 3.5/5

Pedro P. Couples - 21/08/2021 Confirmed reviews ALL

Staff was really nice, special mention for the restaurant/bar staff. Rooms are quite old and a rebuilt would be quite appreciated Very noisy, clients and lots of kids running around and yelling on the corridors, not well sound proof

Dear PEDRO P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Amazing

Customer review rating 5.0/5

Mónica Families - 12/08/2021 Confirmed reviews ALL

We loved the Novotel Setúbal throughout the whole stay, from the check-in/check-out, to the room, to the amazing pool and to the restaurant we were more than satisfied. The receptionists were always very helpful, nice and quick during the check in and check out. The room was very clean - thank you to your Housekeeping team. The experience in your restaurant was great, from the service during breakfast to the dinner where we were always welcomed by Henrique. I want to point out how great this Novotel is for children, I travelled with two kids that are already asking when we will return. The pool and the playground were the cherry on top of the cake - we loved the whole stay and will definitely return. Thank you for this great experience and see you soon.

Dear MONICA A., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Very friendly staff

TripAdvisor rating 4.0/5

89d073 Solo travel - 14/04/2021 TripAdvisor review

Very friendly staff. Due to covid restrictions, the hotel experience is always poor. Although the staff has endeavored to make your stay a pleasant one, the truth is that it was an overpriced bed and breakfast.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Setubal. At Novotel, we strive to provide a experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Lovely hotel

TripAdvisor rating 4.0/5

Marceld1200 Business - 14/03/2021 TripAdvisor review

From day 1 till day 28 i felt welcome. The staff is very friendly and despite the difficult Covid-19 time they tried everything to make you feel comfortable. Looking forward to come back again to this hotel.

Dear Marcel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues

Nice Hotel

TripAdvisor rating 3.0/5

MDRI13 Business - 02/02/2021 TripAdvisor review

Rooms are outdated and need refurbishment. The airco / heather was not possible to adjust to a certain temperature as it gave only hot air even when it was set on 10 degrees. Honestly speaking not worth the 4 stars anymore.

Noise hotel

TripAdvisor rating 3.0/5

89d073 Solo travel - 06/01/2020 TripAdvisor review

If You want some quiet hotel room where you can rest noiseless, forget this hotel. Otherwise you can find yourself (almost) sharing your hotel room with yours noisy neighbours. On the other hand, the staff can't be more friendly and useful. Really nice and professional people. Breakfast is OK.

Great stay at Novotel in Gaia and Setubal in Portugal

TripAdvisor rating 5.0/5

Compass447961 Family - 04/01/2020 TripAdvisor review

As usual the hotel was well run, staff friendly and helpful. Meals always good, a nice variety at breakfast and the meals at night very well presented and tasty. The rooms spacious and very clean. I would recommend them to anyone looking for value for money.

A short break

TripAdvisor rating 5.0/5

michaelBadajoz_Spain Solo travel - 16/10/2019 TripAdvisor review

At this time of the year you can not be too sure about the weather, I was lucky, the serví e in the hotel was just great, everyone ready to help and provide the best service, the hotel is a little far from the center of the ity but well worth a stay

Caro michael , Obrigada pelos seus comentários sobre o nosso hotel. Ficamos muito satisfeitos por ter ido de encontro ás suas expectativas e esperamos poder recebe-lo em breve. Cumprimentos, Fernando Rodrigues

Relaxing stay

TripAdvisor rating 4.0/5

yardbirdled Couples - 09/09/2019 TripAdvisor review

The hotel is ideally located to explore both the region and Setubal itself. Close to town and the motorway. The service is good. Friendly staff. Good breakfast. Nice swimming pool to get the heat out of the system after an exploring day.

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Fernando Rodrigues

Back again

TripAdvisor rating 5.0/5

roadking Business - 20/07/2019 TripAdvisor review

Have been here several times due to work in this region. The last time I was here was in 2016 and you can see the changes and refurbishments to the entire hotel which have happened in these years. I guess that more will happen soon as the hotel is slowly coming into age. One of the main reasons I come back here are the people that work here - they are all very polite and helpful. The hotel is situated near to a big shopping mall ( 5-7 mins by foot ) where you can find more or less everything. Local attractions are dolphin watching in the bay , wineries -which can be reached by car in 15 - 20 mins. From Lisbon airport it takes approx. 30 mins (low traffic) to get here

Dear Guest, Thank you for taking the time to post this review. It’s always a pleasure receive both positive comments and suggestions. I will share your comments with the team so they are aware to continuously improve the quality of our services. We are looking forward to welcoming you again in the near future. Sincerely, Fernando Rodrigues

Rest-day

TripAdvisor rating 4.0/5

jangal2018 Family - 06/08/2018 TripAdvisor review

We had a day of rest after first week of holiday in Portugal. Good location with some parking lots in a shade.Thanks to a nice weather we enjoyed swimming pool as well as sport facilities. Breakfast was a real treat (5 out of 5)!

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