Novotel Setubal Hotel 4 stars

Customer review rating 4.4/5 3,516 reviews

ALLSAFE approved hotel

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Novotel Setubal
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+ 24 Services

Hotel extras

  • Near the Arrábida Mountains, the estuary and beaches of Tróia

  • Children's play areas, swimming pool, garden and tennis courts

  • Family rooms with extra bed

  • Restaurant offers meals on the terrace or by the pool

  • 6 meeting rooms equipped for a capacity of 250 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • LISBOAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop (nearby)Paying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Outdoor tennis court
  • Ski hire facilities (nearby)Paying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°
Monte Belo
Nº de Registo:374
2910-509 setubal
portugal

Tel: +351265739370

Fax: (+351)265/739393


Check-in from 14h00

Check out up to 12h00

  • BELOS TRANSPORTES :  SETÚBAL SETÚBAL

  • By plane

    LISBOA At 45km / 27.96 miles - Shuttle paying

  • By car

    A12 At 0.5km / 0.31 miles

  • By car

    A2 At 0.5km / 0.31 miles

  • By train

    SETUBAL At 2km / 1.24 miles

GPS :38.535232, -8.873167

Our accommodation(s)

Spacious and modern rooms. Comfort and well-being as soon as you put down your suitcase. Rooms have all the amenities to make you feel at home, free WiFi, air conditioning, private bathroom, sofa, desk.

Standard Room with 1 double bed and a single bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard room with 1 queen bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Standard room with two twin beds and an extra single bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone
Rooms

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Dinner is served in the à-la-carte restaurant, while snacks and lunch are served round the pool or on the terrace in summer. For events or meetings, lunch may also occasionally be served in the restaurant.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The perfect place to relax and socialize.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL BAR

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 252

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,516 reviews

tripadvisor

TripAdvisor Rating 4.0/5

675 reviews

Very friendly staff

TripAdvisor rating 4.0/5

89d073 Solo travel - 14/04/2021 TripAdvisor review

Very friendly staff. Due to covid restrictions, the hotel experience is always poor. Although the staff has endeavored to make your stay a pleasant one, the truth is that it was an overpriced bed and breakfast.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Setubal. At Novotel, we strive to provide a experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Excelent stay

Customer review rating 4.5/5

Mário A. Business - 29/03/2021 Confirmed reviews ALL

Extreme care with wellbeing. It was a short stay but I will definitely go back

Dear MARIO A., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Lovely hotel

TripAdvisor rating 4.0/5

Marceld1200 Business - 14/03/2021 TripAdvisor review

From day 1 till day 28 i felt welcome. The staff is very friendly and despite the difficult Covid-19 time they tried everything to make you feel comfortable. Looking forward to come back again to this hotel.

Dear Marcel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues

Well located

Customer review rating 4.5/5

Anonymous Business - 25/02/2021 Confirmed reviews ALL

All staff is very helpful and nice.

Exmo Senhor Claudio R., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Excellent team

Customer review rating 5.0/5

Nathalie D. Business - 17/02/2021 Confirmed reviews ALL

My stay at the hotel was very pleasant thanks to the team and services.

Dear NATHALIE D., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - 10/02/2021 Confirmed reviews ALL

No complaints apart from the very dated bathroom.

Dear Mr Elias, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Nice Hotel

TripAdvisor rating 3.0/5

MDRI13 Business - 02/02/2021 TripAdvisor review

Rooms are outdated and need refurbishment. The airco / heather was not possible to adjust to a certain temperature as it gave only hot air even when it was set on 10 degrees. Honestly speaking not worth the 4 stars anymore.

oké

Customer review rating 3.0/5

Anonymous Business - 30/12/2020 Confirmed reviews ALL

The staff were very friendly. When ordering dinner there was always something wrong, either the lettuce or the fries had been forgotten. Waiting for drinks also always took a very long time. The room was never properly cleaned. dirt from day one was still there until the day I left...

Well organized

Customer review rating 4.5/5

Martti H. Business - 04/12/2020 Confirmed reviews ALL

Well done Covid-19 protections and good behavior against virus.

Dear MARTTI H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Cumple satisfactoriamente objetivos

Customer review rating 4.0/5

Anonymous Business - 18/10/2020 Confirmed reviews ALL

Placentera

Estimado/a ROBERTO C., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Setubal. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. André Martins Deputy Manager

Horrible Hotel

Customer review rating 0.5/5

Anonymous Solo - 11/09/2020 Confirmed reviews ALL

The worst Novotel if ever been. Left after 2 days

Dear MAIK J., Thank you for taking the time to tell us about your experience at the Novotel Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Estancia agradable

Customer review rating 5.0/5

Rosa Families - 01/09/2020 Confirmed reviews ALL

Excelente atención

Dear ROSA S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Good stay

Customer review rating 4.0/5

Joana R. Couples - 20/08/2020 Confirmed reviews ALL

The Staff was amazing and super attentive, they really made us feel special. We had an amazing time. It was not possible to have Breakfast though due to the huge queue. The installations are a little bit old.

Dear JOANA R., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager
Customer review rating 4.0/5

David Business - 13/08/2020 Confirmed reviews ALL

Friendly efficient staff. Enjoy that the bar and restaurant in the hotel means I do not have to go out to eat in the evenings. Having an out door area by the pool is very nice in the hot weather.

clean rooms,very friendly personal,good breakfast despite Covid-19. Nice pool area

Customer review rating 4.5/5

Patrick Business - 05/08/2020 Confirmed reviews ALL

Everything good, from restaurant to rooms. Pool is very nice. Free parking

Average stay

Customer review rating 3.5/5

Alexandre Families - 03/08/2020 Confirmed reviews ALL

Stayed with my family. Overall the stay was good, negative point to the room where we stayed. The equipment was old and worn, very bad TV, lower quality bathroom equipment and below the average bed/mattress. When traveling with kids, the room experience is very important as we may need to stay there for long periods.

Pleasant stay, great team.

Customer review rating 4.5/5

Anonymous Couples - 12/03/2020 Confirmed reviews ALL

Comfortable suite, good dining experiences, excellent and well trained staff.

Dear ADRIAN C., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Much to be improved in this hotel!

Customer review rating 2.5/5

Dario M. Business - 05/03/2020 Confirmed reviews ALL

The TV didn’t work, the bed seemed rather an instrument of torture. Breakfast is good.

Exmo Senhor Dário M., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel Setubal. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Novotel desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Fernando Rodrigues Director / Manager

Noise hotel

TripAdvisor rating 3.0/5

89d073 Solo travel - 06/01/2020 TripAdvisor review

If You want some quiet hotel room where you can rest noiseless, forget this hotel. Otherwise you can find yourself (almost) sharing your hotel room with yours noisy neighbours. On the other hand, the staff can't be more friendly and useful. Really nice and professional people. Breakfast is OK.

Great stay at Novotel in Gaia and Setubal in Portugal

TripAdvisor rating 5.0/5

Compass447961 Family - 04/01/2020 TripAdvisor review

As usual the hotel was well run, staff friendly and helpful. Meals always good, a nice variety at breakfast and the meals at night very well presented and tasty. The rooms spacious and very clean. I would recommend them to anyone looking for value for money.

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