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Novotel Setubal Hotel 4 stars

Customer review rating 4.4/5 3,643 reviews

ALLSAFE approved hotel

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Novotel Setubal
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+ 15 Services

Hotel extras

  • Near the Arrábida Mountains, the estuary and beaches of Tróia

  • Children's play areas, swimming pool, garden and tennis courts

  • Family rooms with extra bed

  • Restaurant offers meals on the terrace or by the pool

  • 6 meeting rooms equipped for a capacity of 250 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • LISBOA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop (nearby) Paying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Services for children
  • Outdoor tennis court
  • Ski hire facilities (nearby) Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 6 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Setubal

R Alexandre O'Neill no n°
Monte Belo
Nº de Registo:374
2910-509 setubal
portugal

Tel: +351265739370

Fax: (+351)265/739393


Check-in from 14h00

Check out up to 12h00

  • BELOS TRANSPORTES :  SETÚBAL SETÚBAL

  • By plane

    LISBOA At 45km / 27.96 miles - Shuttle paying

  • By car

    A12 At 0.5km / 0.31 miles

  • By car

    A2 At 0.5km / 0.31 miles

  • By train

    SETUBAL At 2km / 1.24 miles

GPS :38.535232, -8.873167

Our accommodation(s)

Spacious and modern rooms. Comfort and well-being as soon as you put down your suitcase. Rooms have all the amenities to make you feel at home, free WiFi, air conditioning, private bathroom, sofa, desk.

Our restaurants and bars

RESTAURANT

Type of cuisine: Regional

Nothing like waking up to breakfast on the terrace or by the pool. Can you resist the "a la carte" menu with regional dishes? This modern restaurant also has healthy and delicious options for all tastes.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

SWIMMING POOL BAR

Non contractual photo

BAR

The bar has a wide range of drinks and appetizers. It is undoubtedly the perfect place to take a break and relax. Enjoy a drink in the late afternoon.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 252

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Setubal

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,643 reviews

tripadvisor

TripAdvisor Rating 4.0/5

675 reviews

Very good stay

Customer review rating 4.5/5

Cb Families - 12/07/2021 Confirmed reviews ALL

Good location, very friendly staff, with accurate prices.

caro Sr, Carlos B., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

impossible rest in the room

Customer review rating 0.5/5

David I. Business - 11/07/2021 Confirmed reviews ALL

for a labor reason i made the reservation same day and I asked if there was any probrem to do the check in around 4:00 am. Because i am superintendent of a shipping company and i was in sea trials with one of our vessels. reception people said that not any problem for check in at that time. I arrived at 5:00 and i were half and hour ringing to reception fo open car's door. after that i did my check in and i want to rest to my room. there was in the hotel a golf group and they waked up around 8 and want for breakfast and all of them meaded a lot of noise and spoken between them very loud. nobody cared about the rest of the guests. I can't sleep after this noise and i paid a room to sleep 3 hours. around 100€ just for 3 hours. it is unfair. I will keep this experience in my mind and i will not recommend this hotel if you want to rest.

Dear DAVID C., Thank you for taking the time to tell us about your experience at the Novotel Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Lovely stay

Customer review rating 4.5/5

Marcel Business - 05/07/2021 Confirmed reviews ALL

Always a pleasure to stay in Novotel Setubal. Very friendly staff and good breakfast.

Dear MARCEL D., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Good pool and reception and bar.

Customer review rating 4.0/5

Anonymous Families - 07/06/2021 Confirmed reviews ALL

Take too long to have breakfast.

Dear Diana, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Well located

Customer review rating 3.0/5

Anonymous Business - 01/06/2021 Confirmed reviews ALL

The worst was the bed. Horrible.

Dear REGINA R., Thank you for taking the time to tell us about your experience at the Novotel Setubal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager
Customer review rating 3.5/5

Carlos A. Business - 31/05/2021 Confirmed reviews ALL

All ok, and satisfying in general

Dear CARLOS A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager
Customer review rating 4.0/5

Anne Business - 18/05/2021 Confirmed reviews ALL

Very nice staff and breakfeast, booking and reception of invoice was great, bed was good but room and escalator quite dated and location at huge road/outskirt not so nice

Dear ANNE V., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues Director / Manager

Very friendly staff

TripAdvisor rating 4.0/5

89d073 Solo travel - 14/04/2021 TripAdvisor review

Very friendly staff. Due to covid restrictions, the hotel experience is always poor. Although the staff has endeavored to make your stay a pleasant one, the truth is that it was an overpriced bed and breakfast.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Setubal. At Novotel, we strive to provide a experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando Rodrigues Director / Manager

Very friendly staff

Customer review rating 4.0/5

Ffsaragoca Solo - 13/04/2021 Confirmed reviews ALL

The best of the hotel one night experience was the professionalism and friendliness of the hotel staff. The worst thing is that everything was closed, making the hotel an overpriced bed and breakfast. Good wifi, Lousy tv and very limited choice of channels available. However, it was a good night's sleep. The hotel must make an effort to keep up with all the innovations that the Accor brand offers to its franchises.

Dear FERNANDO S., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Excelent stay

Customer review rating 4.5/5

Mário A. Business - 29/03/2021 Confirmed reviews ALL

Extreme care with wellbeing. It was a short stay but I will definitely go back

Dear MARIO A., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Lovely hotel

TripAdvisor rating 4.0/5

Marceld1200 Business - 14/03/2021 TripAdvisor review

From day 1 till day 28 i felt welcome. The staff is very friendly and despite the difficult Covid-19 time they tried everything to make you feel comfortable. Looking forward to come back again to this hotel.

Dear Marcel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Fernando Rodrigues

Well located

Customer review rating 4.5/5

Anonymous Business - 25/02/2021 Confirmed reviews ALL

All staff is very helpful and nice.

Exmo Senhor Claudio R., Agradecemos os seus comentários no seguimento da sua estada no Novotel Setubal. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Fernando Rodrigues Director / Manager

Excellent team

Customer review rating 5.0/5

Nathalie D. Business - 17/02/2021 Confirmed reviews ALL

My stay at the hotel was very pleasant thanks to the team and services.

Dear NATHALIE D., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Pleasant stay

Customer review rating 4.5/5

Anonymous Business - 10/02/2021 Confirmed reviews ALL

No complaints apart from the very dated bathroom.

Dear Mr Elias, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Nice Hotel

TripAdvisor rating 3.0/5

MDRI13 Business - 02/02/2021 TripAdvisor review

Rooms are outdated and need refurbishment. The airco / heather was not possible to adjust to a certain temperature as it gave only hot air even when it was set on 10 degrees. Honestly speaking not worth the 4 stars anymore.

oké

Customer review rating 3.0/5

Anonymous Business - 30/12/2020 Confirmed reviews ALL

The staff were very friendly. When ordering dinner there was always something wrong, either the lettuce or the fries had been forgotten. Waiting for drinks also always took a very long time. The room was never properly cleaned. dirt from day one was still there until the day I left...

Well organized

Customer review rating 4.5/5

Martti H. Business - 04/12/2020 Confirmed reviews ALL

Well done Covid-19 protections and good behavior against virus.

Dear MARTTI H., We very much appreciate your comments regarding your stay at the Novotel Setubal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando Rodrigues Director / Manager

Noise hotel

TripAdvisor rating 3.0/5

89d073 Solo travel - 06/01/2020 TripAdvisor review

If You want some quiet hotel room where you can rest noiseless, forget this hotel. Otherwise you can find yourself (almost) sharing your hotel room with yours noisy neighbours. On the other hand, the staff can't be more friendly and useful. Really nice and professional people. Breakfast is OK.

Great stay at Novotel in Gaia and Setubal in Portugal

TripAdvisor rating 5.0/5

Compass447961 Family - 04/01/2020 TripAdvisor review

As usual the hotel was well run, staff friendly and helpful. Meals always good, a nice variety at breakfast and the meals at night very well presented and tasty. The rooms spacious and very clean. I would recommend them to anyone looking for value for money.

A short break

TripAdvisor rating 5.0/5

michaelBadajoz_Spain Solo travel - 16/10/2019 TripAdvisor review

At this time of the year you can not be too sure about the weather, I was lucky, the serví e in the hotel was just great, everyone ready to help and provide the best service, the hotel is a little far from the center of the ity but well worth a stay

Caro michael , Obrigada pelos seus comentários sobre o nosso hotel. Ficamos muito satisfeitos por ter ido de encontro ás suas expectativas e esperamos poder recebe-lo em breve. Cumprimentos, Fernando Rodrigues

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