Mercure Gloucester Bowden Hall Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,189 reviews

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Mercure Gloucester Bowden Hall Hotel - Image 1
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Bondend Lane, Upton St Leonards, GL4 8ED GLOUCESTER, United Kingdom

Description

Hotel extras

  • Grade II listed building with original features

  • 12 acres of parkland and lakes filled with local wildlife

  • Within three miles of Gloucester railway station

  • Wedding facilities which can accommodate 200 guests

Our accommodation(s)

Hotel location

Mercure Gloucester Bowden Hall Hotel

Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
United Kingdom

GPS:51.834147, -2.188742

Telephone
Fax +44 161 388 0915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BRASSERIE AT BOWDEN

The hotel is friendly, professional team make sure dishes from the Brasserie Menu are served just the way you like. Order afternoon tea with scones and tempting snacks from the lounge menu, or take advantage of room service 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,189 reviews

TripAdvisor Rating  4.0/5  1,706 reviews

Certificate of excellence 2025

Lovely food and hotel

TripAdvisor rating 5.0/5

Han T TripAdvisor review

Recently attended a Christmas meal with my work. It was great - the food was delicious and so much of it. The staff were all lovely and attentive. My hotel room was spacious and clean. Everyone said they thoroughly enjoyed the evening. I highly recommend.

Great Night

TripAdvisor rating 5.0/5

Kay B TripAdvisor review

The staff were very welcoming, organised and attentive. The venue was very well presented, it was a lovely Christmassy atmosphere. The food was very good and decent portions. I received lot of very good feedback from all who attended, hope to come again next year.

Thank you so much for your lovely review. We’re delighted to hear that you found the team welcoming, organised and attentive, and that you enjoyed the festive atmosphere. It’s wonderful to know the food and portion sizes were well received, and even more so that your guests shared such positive feedback. We truly appreciate you taking the time to let us know, and we’d be absolutely delighted to welcome you back again next year. 🎄✨ Kind regards and Merry Christmas Gavin & Team Bowden Hall Hotel

Afternoon Tea In Pod

TripAdvisor rating 4.0/5

anton89 TripAdvisor review

We had a lovely afternoon tea celebrating a birthday in one of the pods. Lovely selection and nothing was too much trouble. The birthday cheesecake that was presented was a great touch! The staff and service were great however on arrival into the pod, the floor was covered in crumbs and debris from the previous occupants and the table runner was badly stained. Attention to detail needs to be improved especially when it comes to cleanliness as sadly this was very sloppy on this occasion.

Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your afternoon tea and that the birthday celebration, including the cheesecake, made the occasion special. It’s also lovely to know that our team and service made a positive impression. That said, we’re very sorry to hear about the condition of the pod on arrival. Cleanliness and attention to detail are extremely important to us, and it’s disappointing to learn that we fell short on this occasion. Please accept our sincere apologies for the crumbs and the stained table runner — this is not the standard we aim to deliver. Your comments have been shared with the team so we can address this immediately and ensure more thorough checks are carried out between guests. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back in the future for a much-improved experience. Kind regards Gavin and the team

Customer review rating 3.5/5

Stephanie C. Business - Confirmed reviews ALL

Rooms are very tired but clean. Hotel corridors and public areas need updating the false ceilings and stains all over the carpets let the hotels potential down. Not a great experience for my disabled colleague so the hotel isn’t suitable for the disabled in my opinion due to no lift and she struggled to open the bedroom doors. Hotel grounds are lovely and the food at our Xmas party was lovely. Not so sure about the cat wandering around at breakfast either!

Dear Stephanie C., Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated the lovely venue and the pleasant dining experience during your Christmas party. However, we regret to learn that certain aspects of your stay did not meet your expectations. We acknowledge your comments about the condition of the rooms and corridors. While we strive to maintain a high standard throughout our property, we understand that updates are necessary to enhance the overall guest experience. Furthermore, we recognize the importance of accessibility for all guests and appreciate your feedback regarding the lack of a lift and the challenges faced by your colleague. Your observations regarding the presence of a cat during breakfast have been noted, as we aim to maintain a comfortable dining environment for all guests. Thank you once again for your insights, and we hope to welcome you back in the future. Best regards, Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

Customer review rating 4.0/5

Roger F. Couples - Confirmed reviews ALL

The hotel is 'tired' and in need a a refurbishment, but the staff more than make up for the shortcoming.

Dear Roger F., Thank you for your kind words regarding our staff. We appreciate your feedback about the hotel’s condition and understand the importance of maintaining a welcoming environment. Your comments will be taken into consideration as we continue to enhance our services. Best regards, Chelsea Pearce Mercure Gloucester Bowden Hall Hotel

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Other web-users rate our hotel

  • 363 reviews 9.5/10 Location
  • 912 reviews 6.8/10 Room
  • 1,115 reviews 9.2/10 Service
  • 39 reviews 5.1/10 WiFi
  • 502 reviews 5.9/10 Amenities
  • 439 reviews 9.1/10 Breakfast
  • 314 reviews 5.5/10 Cleanliness
  • 7 reviews 3.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.